We are looking for a skilled Desktop Support Analyst to join our team in Sunnyvale, California. In this long-term contract role, you will play a key part in ensuring the smooth operation of desktop systems and hardware. This is an excellent opportunity for a proactive individual with technical expertise and a strong commitment to customer service.<br><br>Responsibilities:<br>• Provide technical support for desktop systems, including installation, configuration, and troubleshooting of hardware and software.<br>• Manage user accounts and permissions within Active Directory and other identity management platforms such as Okta.<br>• Diagnose and resolve issues related to desktop operating systems, including Mac OS and Windows.<br>• Support end users by addressing technical concerns and ensuring timely resolutions to minimize downtime.<br>• Conduct routine system maintenance and updates to ensure optimal performance of desktop hardware and software.<br>• Collaborate with team members to implement and enforce IT policies and procedures.<br>• Assist in the deployment and setup of new workstations and peripheral devices.<br>• Maintain accurate documentation of support requests, resolutions, and system changes.<br>• Provide guidance and training to users on IT tools and best practices.
<p>We are seeking a bilingual (Japanese/English) Desktop Support Specialist to join our IT team. The ideal candidate will provide technical support for end users, including hardware, software, and network issues, with a strong focus on supporting Japanese-speaking employees or clients. This role requires excellent troubleshooting skills, customer service, and fluency in both Japanese and English.</p><p><br></p><p>Responsibilities:</p><p>• Deliver technical support for software, hardware, and network systems, ensuring timely issue resolution.</p><p>• Provide specialized assistance to Japanese-speaking users, addressing their IT needs effectively.</p><p>• Manage and maintain system configurations, ensuring optimal performance and user accessibility.</p><p>• Troubleshoot and resolve issues related to Active Directory, backup technologies, and configuration management.</p><p>• Support mobile devices, including Android and Apple products, ensuring seamless functionality.</p><p>• Collaborate with team members to implement and manage Cisco and Citrix technologies.</p><p>• Perform regular maintenance and updates for Dell hardware and other computer systems.</p><p>• Ensure proper documentation of support activities and resolutions for future reference.</p><p>• Monitor and address system alerts to prevent potential disruptions.</p><p>• Deliver excellent customer service while adhering to company standards and best practices.</p>
<p>We’re looking for a skilled and service-oriented IT Support Specialist with <strong>2+ years of experience</strong>, particularly in <strong>Mac troubleshooting and support</strong>. This fully onsite role supports a cutting-edge research environment, working closely with scientists, PhDs, and lab technicians.</p><p><strong>Key Highlights:</strong></p><ul><li><strong>Mac-first environment</strong>: 75% of support is Mac-based—candidates must be confident in diagnosing, resolving, and maintaining Mac systems.</li><li><strong>Hardware & software support</strong>: Includes laptops, desktops, printers, and mobile devices (Mac and PC).</li><li><strong>Tool migration</strong>: Assist with the transition from Google Workspace/Slack/Zoom to Microsoft 365/Teams/OneDrive.</li><li><strong>Device management</strong>: Experience with Microsoft Intune and Windows Autopilot is a plus.</li><li><strong>User-facing role</strong>: Strong communication skills and a helpful, professional attitude are essential.</li></ul><p>This is a great opportunity for someone who thrives in a hands-on, collaborative environment and is eager to grow within a forward-thinking organization.</p>
<p><strong>About the Role</strong></p><p>The IT Systems Analyst plays a key role in shaping how employees interact with technology across the organization. This hybrid position combines systems analysis, technical support, user enablement, and service improvement to ensure IT solutions are reliable, user-friendly, and aligned with business needs.</p><p><br></p><p>In this role, you’ll collaborate with end users, IT colleagues, and business teams to optimize system performance, improve service delivery, and enhance the overall user experience. The ideal candidate brings a blend of technical expertise, problem-solving ability, project coordination, and strong communication skills.</p><p><br></p><p><strong>Key Responsibilities</strong></p><p><br></p><p>Business & Systems Liaison: Partner with stakeholders to identify challenges and translate them into technical or process improvements.</p><p><br></p><p>IT Training & Enablement: Design and deliver training programs that drive adoption of IT systems and improve efficiency.</p><p><br></p><p>Knowledge Management: Create user-facing documentation such as knowledge base articles, process guides, and training materials.</p><p><br></p><p>System & Service Analysis: Monitor ITSM data, system performance, and usage trends to identify recurring issues and opportunities for optimization.</p><p><br></p><p>Problem Management: Conduct root cause analysis and recommend long-term solutions for complex technical issues.</p><p><br></p><p>Continuous Improvement: Support service review processes and lead initiatives that improve usability, automation, and overall user satisfaction.</p><p><br></p><p>Requirements Gathering: Capture business requirements for new features, enhancements, and service offerings.</p><p><br></p><p>Change Enablement: Contribute to rollouts by preparing communication, training, and support resources.</p><p><br></p><p>System Testing & Validation: Assist in user acceptance testing (UAT) to ensure system changes align with business needs.</p><p><br></p><p>Technical Support: Provide tier 1 and 2 support for escalated issues, documenting and triaging as appropriate.</p><p><br></p><p>Vendor Coordination: Collaborate with third-party providers for system delivery, support, and infrastructure services.</p><p><br></p><p>IT Governance: Promote adherence to IT policies, standards, and best practices.</p><p><br></p><p>Project Participation: Engage in cross-functional IT initiatives, representing the end-user perspective.</p><p><br></p><p><br></p>
We are looking for an experienced IT Service Delivery Manager to lead and enhance the delivery of user-centered IT support within a dynamic healthcare environment. Based in Oakland, California, this role focuses on optimizing IT services to ensure accessibility, efficiency, and alignment with organizational needs. The ideal candidate will bring strategic vision, leadership expertise, and a strong commitment to operational excellence.<br><br>Responsibilities:<br>• Drive initiatives to improve the overall user experience by embedding proactive support and usability principles into IT service delivery.<br>• Lead and mentor a team of IT support analysts and system specialists, fostering collaboration and encouraging growth.<br>• Develop and implement strategies to optimize IT support processes, tools, and response models.<br>• Oversee the resolution of technical issues, identifying trends and systemic causes to enhance service performance.<br>• Manage the creation and delivery of end-user training programs and self-service resources to improve technology adoption.<br>• Monitor and analyze service performance metrics, including SLAs, user satisfaction, and operational effectiveness, to identify improvement opportunities.<br>• Collaborate with cross-functional teams to ensure IT services align with organizational goals and operational needs.<br>• Ensure timely and clear communication regarding system outages, updates, and changes to minimize business disruption.<br>• Maintain relationships with external vendors, ensuring service quality and alignment with company expectations.<br>• Represent end-user perspectives in enterprise IT projects, supporting change management and post-deployment evaluations.
<p><strong>About the Company:</strong></p><p>Join a mission-driven organization dedicated to improving lives by offering value-based services to its customers. Guided by core values of achievement, diversity, entrepreneurship, family, fun, integrity, and service, the organization cultivates a culture that supports its people and their professional growth. The Human Resources team plays a pivotal role in driving a passionate, inclusive, and performance-focused workforce while fostering processes that ensure equity and scalability.</p><p><br></p><p><strong>About the Role:</strong></p><p>We are seeking a <strong>Compensation Analyst</strong> to support the Total Rewards team during a critical year-end cycle. This role requires exceptional technical and analytical skills, focusing on compensation data management, process optimization, and project execution. The ideal candidate will assist in tasks such as merit planning, bonus accrual tracking, preparing compensation statements, and creating ad-hoc reports, helping ensure accuracy and consistency during this key business period.</p><p><br></p><p>This short-term opportunity is a great fit for individuals who are detail-oriented, thrive in data-driven environments, and possess advanced Excel skills. It also offers exposure to key compensation practices and the chance to contribute to impactful HR projects.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Build, manage, and distribute year-end merit planning worksheets and tools for leadership teams.</li><li>Consolidate and validate data for critical leadership decision-making during the year-end cycle.</li><li>Update and track monthly bonus accrual worksheets to support efficient forecasting and reporting.</li><li>Prepare and ensure accuracy in the creation of merit and Total Rewards statements for employees.</li><li>Monitor and ensure the quality and accuracy of compensation data in all processes and deliverables.</li><li>Collaborate closely with the Compensation team to troubleshoot issues and enhance process functionality.</li><li>Provide actionable insights through ad-hoc reporting, data analysis, and targeted project support.</li></ul>
<p>We are looking for a detail-oriented remote Business Systems Analyst. In this role, you will work closely with cross-functional teams to analyze and optimize business processes, ensuring seamless alignment with organizational goals. Your expertise in tools such as Jira, Microsoft Office Suite, and Agile methodologies will be critical to delivering impactful solutions.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Develop and maintain expertise in assigned products and business areas</li><li>Analyze data from various sources to provide recommendations and resolve issues</li><li>Lead requirement gathering and documentation with business partners</li><li>Collaborate with technical teams and vendors on solution components (e.g., integrations, extensions)</li><li>Design and configure enterprise applications</li><li>Lead or assist with testing planning and execution</li><li>Support system deployment and migration activities</li><li>Provide ongoing system administration and support</li><li>Serve as a subject matter expert in communications with IT, leadership, vendors, and other stakeholders</li></ul>
<p><strong>Jennifer Fukumae</strong> with Robert Half Finance & Accounting is partnering with a quantitative, market-neutral hedge fund that leverages cutting-edge machine learning and crowdsourced predictions from experts worldwide. The team is small, collaborative, and deeply technical, offering the opportunity to work at the intersection of quantitative trading, operations, and emerging technologies like AI and crypto.</p><p><br></p><p><strong>The Role:</strong></p><p>The firm is seeking a detail-oriented and analytical <strong>Operations Analyst & Trader</strong> to join the team. This hybrid role is ideal for someone who wants to dive deep into both operational processes and the quantitative trading domain. The successful candidate will support and optimize daily trading operations while also contributing to accounting and finance functions.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li><strong>Trade Operations:</strong> Oversee OMS relationships, run tri-party reconciliations, and process corporate actions across multiple product types to ensure seamless daily trading execution.</li><li><strong>Accounting:</strong> Manage daily cash, position, and corporate action reconciliations with administrators and prime brokers; support NAV sign-off, annual audits, and fund tax preparations.</li><li><strong>Trading:</strong> Act as trading team backup by allocating instructions to executing brokers/prime brokers and analyzing trade breaks.</li><li><strong>Operational Efficiency:</strong> Improve processes, optimize trading workflows, reduce risk, ensure compliance, and manage margin requirements with prime brokers.</li><li><strong>Cross-Functional Collaboration:</strong> Partner with data science, engineering, compliance, and other teams to align on operational and trading needs.</li></ul><p><br></p>
<p>Our client is seeking a strategic <strong>Manager, Business Systems Analysts</strong> to lead, develop, and inspire a high-performing team of BSAs. This leader will oversee efforts to analyze, document, and enhance complex business processes and systems that support core operational objectives. The ideal candidate is a proactive and collaborative leader with a proven track record of building impactful teams, driving cross-functional alignment, and delivering scalable solutions.</p><p><br></p><p><strong>Key Responsibilities</strong></p><p><strong>Team Leadership & Development</strong></p><ul><li>Lead, mentor, and empower a team of Business Systems Analysts to achieve high performance and collaboration.</li><li>Define team goals and KPIs aligned with organizational priorities.</li><li>Provide continuous coaching, feedback, and professional development opportunities.</li><li>Promote knowledge sharing, cross-training, and role coverage to strengthen team agility and resilience.</li></ul><p><strong>Strategic Planning & Execution</strong></p><ul><li>Oversee resource planning, project prioritization, and workload management to ensure timely delivery.</li><li>Establish and uphold best practices, tools, and documentation standards for business analysis.</li><li>Collaborate with business stakeholders to define actionable requirements that align with strategic goals.</li><li>Contribute to roadmap development and planning for business systems and technology initiatives.</li></ul><p><strong>Stakeholder Collaboration</strong></p><ul><li>Serve as a trusted partner to business, engineering, QA, and PMO teams.</li><li>Ensure BSAs maintain strong communication and collaboration with internal and external partners.</li><li>Act as a liaison between business and technical teams, translating business needs into scalable solutions.</li></ul><p><strong>Operational Excellence & Governance</strong></p><ul><li>Drive continuous improvement in processes, documentation, and stakeholder satisfaction.</li><li>Ensure all business requirements, workflows, and system documentation are accurate and up to date.</li><li>Enforce compliance with internal policies, methodologies, and best practices.</li><li>Recommend and influence process or policy changes to enhance efficiency and team effectiveness.</li></ul><p><strong>Team Enablement & Accountability</strong></p><ul><li>Equip BSAs to serve as subject matter experts in their respective domains.</li><li>Set clear expectations, monitor progress, and ensure accountability for deadlines and quality standards.</li><li>Recognize and reward contributions while addressing performance challenges promptly.</li><li>Lead the hiring and onboarding of new team members.</li></ul><p><br></p>
<p>We are looking for an experienced Network/Systems Manager to join our team in Livermore, California. This is Network/Systems Manager a Contract-to-Permanent position offering an opportunity to lead and oversee critical network operations while collaborating with management and technical teams. The ideal Network/Systems Manager will take ownership of network systems, provide strategic recommendations for improvements, and ensure seamless technology operations across multiple sites. This is an onsite position sitting in Livermore, Ca. </p><p><br></p><p>The ideal Network/Systems Manager will have Palo Alto firewall experience, strong Cisco networking skills, and a background in Active Directory, VMware, and Google Workspace. The Network/Systems Manager will also help manage security in collaboration with our managed security provider, including patch management, configurations, and oversight of new firewall deployment. Experience with Cisco VoIP systems—particularly in design and configuration—is preferred. </p><p><br></p><p>When the current manager is out, this Network/Systems Manager role will act as the primary liaison to upper management, requiring excellent communication skills and the ability to present clearly to executives. You will also be the go-to person for staff when issues arise, ensuring problems are addressed quickly and effectively.</p><p><br></p><p>Responsibilities:</p><p>•<strong>Key Responsibilities</strong></p><ul><li>Oversee the network and virtual server environments, ensuring reliable and secure operations across all sites.</li><li>Administer LAN/WAN infrastructure including Cisco network equipment, virtualization platforms (VMware), Active Directory, user accounts, and network services.</li><li>Manage and configure firewalls (Palo Alto) and coordinate with security providers for patching, monitoring, and threat mitigation.</li><li>Oversee deployment of new network and security hardware, including upcoming firewall projects.</li><li>Configure and support Cisco VoIP systems, including design and implementation.</li><li>Troubleshoot and resolve hardware, software, and network issues to minimize downtime.</li><li>Evaluate requests for technical assistance, determine appropriate actions, and assign resources accordingly.</li><li>Collaborate with leadership to plan short- and long-term technology upgrades, replacements, and system improvements.</li><li>Design and optimize network architectures (e.g., VLAN, VPN, routing, content filtering, QoS, IDS/IPS, etc.) for high performance and security.</li><li>Install and update network software, service packs, and security patches across multiple platforms.</li><li>Monitor servers, appliances, and network devices to ensure proper performance and availability.</li><li>Lead technology projects, including migrations, new implementations, and product evaluations, ensuring they meet deadlines and quality standards.</li><li>Coordinate with internal teams, vendors, and contractors to complete projects and resolve issues efficiently.</li><li>Prepare documentation including network maps, technical reports, procedures, and recommendations for improvements.</li><li>Stay informed on industry trends, tools, and best practices to inform purchasing and operational strategies.</li><li>Act as a primary contact for management, providing updates, reports, and recommendations.</li></ul><p><br></p>
We seek an experienced controller to oversee our accounting staff of five. The ideal candidate will have significant Accounting and Costing experience in the manufacturing industry. You will be responsible for all accounting and reporting, decision support analysis, cash management, budgeting and forecasting. Must be a strong communicator and skilled financial analyst. This person will have responsibility for creating and maintaining our budgeting, payroll, and financial reporting processes along with internal control and reporting systems. Oversee and monitor cost accounting system and provide recommendations and guidance to management and help improve our operational efficiency and aid in our continued growth. <br> In essence, the Financial Controller is a key leader within the finance team, responsible for ensuring the financial health and stability of the organization while also contributing to its strategic direction. <br> Responsibilities include: • Manage daily accounting operations • Prepare Monthly Financial Statements, including Balance Sheet, Income Statement, Cash Flows, Management Recommendations and Forecasts. • Advise Management of Recommendations and Financial Analysis • Implement Procedures and internal controls as the company grows. • Provide Strategic Planning • Financial Reporting and Analysis: Preparing and presenting financial statements, reports, and analysis. • Compliance and Risk Management: Ensuring compliance with financial regulations, accounting standards, and internal policies. • Cash Flow Management: Monitoring and managing cash flow, including accounts receivable and payable. • Payroll: Responsible for completing the Salary Payroll process. • Team Leadership: Leading and mentoring a team of finance professionals.
