What does a technical writer do?Technical writers are master explainers. From user manuals and white papers to instructional videos and online help systems, they create a wide range of materials that make technology more user-friendly.
Technical writers can forge a career in many fields and industries:In software development, they create documentation that helps users navigate complex applications.In engineering and manufacturing, they break down complex processes into step-by-step instructions.In healthcare, they ensure medical professionals and patients understand essential but often complex information.
Education and experience
While there's no single pathway to becoming a technical writer, most professionals in the field hold at least a bachelor's degree. Degrees in English, journalism, communications or technical fields like computer science or engineering are common. However, relevant experience and an eye-catching portfolio can sometimes compensate for a lack of formal education.
Certifications can also enhance your qualifications and demonstrate your expertise. Organizations like the Society for Technical Communication (STC) offer certifications — ranging from entry-level to expert — in technical writing and communication.What makes a great technical writer?Developing and polishing a highly readable style that combines creativity with clarity.Paying close attention to detail and avoiding errors. You should be able to capably proofread, edit and revise your work, using appropriate tools to ensure accuracy and clarity.Learning and adapting to new technologies and tools. You should be comfortable using generative AI and other emerging tools and software to create, format, and publish your work.Practicing discretion, diplomacy and excellent customer service. You will be collaborating with subject matter experts and other professionals on information that may be sensitive or proprietary, so be prepared to ask questions, listen to suggestions and incorporate input. A technical writer should also work independently, manage time and tasks, and meet deadlines and expectations.How do I become a technical writer?Build a portfolio to share. If you don’t have much writing to show yet, look for opportunities. You could volunteer to write documentation for non-profit organizations, open-source projects or friends’ businesses, for example. Consider creating your own website or blog to showcase your writing samples. Actively participate in online forums and communities related to technical writing and offer to write guest posts or articles.
Get your foot in the door. Another great way to gain writing experience is through freelance and contract work. Managers dealing with workforce gaps, productivity surges and budget constraints often turn to contract professionals to complete projects, and many of these positions will convert to full-time permanent roles. Talent solutions providers like Robert Half can help you explore these types of opportunities.
Expand your network. Participate in industry forums and discussions via online platforms like LinkedIn groups, Reddit, and specialized technical writing forums. These spaces are great for gathering the latest insights on industry trends, sharing knowledge and connecting with peers. Attending industry events and joining professional organizations can also put you in proximity to unadvertised opportunities.
Keep learning. Identify hard and soft skills you need improvement. If you’re currently employed, seek feedback from colleagues, mentors or supervisors to pinpoint your strengths and weaknesses. Step outside your comfort zone by taking on new responsibilities, participating in team projects or volunteering for roles that involve writing, communication and collaboration.Technical writing job outlookThe future looks bright for technical writers. The U.S. Bureau of Labor Statistics projects a 7% growth in employment for technical writers from 2022 to 2032, outpacing the average for all occupations.Trends in technical writing today include much more multimedia content, such as videos and infographics, to complement traditional written documentation. Embracing these formats allows you to create more engaging and accessible content for your audiences.Another transformative development is the rise of AI-powered tools that help technical writers work smarter and faster, from generating initial drafts to identifying areas for improvement in existing content.What’s the salary for a technical writer?The latest edition of The Salary Guide from Robert Half contains up-to-date information on technical writer salaries in your location and industry. You can search for what technical writers in both the tech industry and the marketing and creative field are making in your city this year.
Technical writing is more than manuals and instructions — it connects people with technology in accessible ways, turning complex ideas into clear, actionable information that moves everyone forward.
So, if you have a passion for communication, a commitment to continuous learning and a knack for simplifying the complex, then a career as a technical writer might be a good fit for you.
