182 Results for Member Services Jobs

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Member Services Representative

Stockbridge, Massachusetts
onsite
Temporary / Contract
20 - 23 USD / Hourly
We are looking for a Member Services Representative to support an onsite event for a client in Stockbridge, Massachusetts area for the month of October. This position is ideal for someone who enjoys interacting with people, being outside, and working in a high-volume service environment that includes both phone-based support and in-person event interaction. The role offers a mix of training and hands-on member engagement while supporting membership growth and visitor experiences across a wide range of seasonal activities. This position would be 5pm-9pm onsite for the duration for the event. If you enjoy interacting with people and looking for an exciting part-time opportunity do not hesitate to apply. Responsibilities:• Respond to member and visitor inquiries in a fast-paced service setting, providing accurate information through direct interaction at events.• Promote membership opportunities to guests and help individuals understand program benefits, enrollment options, and event participation details.• Assist with reservation-related support connected to organizational properties, programs, and high-traffic seasonal activities.• Represent the membership team during events, including outdoor and indoor assignments, while delivering friendly and attentive service.• Process member information, update records, and complete administrative tasks with strong attention to detail and computer accuracy.• Help manage guest flow and service needs during peak event periods, including extended show operations.• Collaborate with membership leadership and staff to ensure a positive experience for members, visitors, and event attendees.
2026-09-28T00:00:00Z

Member Services Rep

Carmel, Indiana
onsite
Temporary to Hire
16.8625 - 18 USD / Hourly
We are looking for a Member Services Rep to join an insurance team in Carmel, Indiana on a contract-to-permanent basis. This position is ideal for someone who thrives in a high-volume environment, can shift focus quickly when priorities change, and maintains strong attention to detail throughout the day. The role centers on supporting members through responsive service while completing administrative tasks with both speed and precision. This position is on-site, Monday-Friday 8:00am-4:00pm. Responsibilities:• Provide timely and attentive support to health insurance members by answering questions and resolving routine service requests.• Enter and update member information accurately in company systems while meeting productivity expectations in a fast-moving setting.• Manage frequent task changes and interruptions without losing focus on service quality or data accuracy.• Handle administrative support duties such as document processing, copying, filing, and email communication.• Review records carefully to ensure information is complete, correct, and properly documented.• Use Microsoft Word and Excel to assist with daily tracking, correspondence, and basic reporting needs.
2026-09-29T00:00:00Z

Member Service Specialist

Tucson, Arizona
onsite
Temporary to Hire
19 - 20 USD / Hourly
We are looking for a Member Service Specialist to provide a welcoming and responsive experience for members and visitors in Tucson, Arizona. This contract-to-permanent position is ideal for someone who enjoys solving service issues, supporting membership activities, and handling administrative tasks with accuracy. The person in this role will serve as a key point of contact for member inquiries while helping coordinate events, maintain records, and support daily office operations. Responsibilities: • Deliver prompt, courteous assistance to members by addressing questions, resolving concerns, and guiding them through available services and benefits. • Support registrations and on-site activities for classes, meetings, orientations, and events, including greeting attendees and assisting with check-in. • Process membership changes such as renewals, transfers, separations, and profile updates while ensuring records remain complete and accurate. • Maintain the member database with careful attention to data quality, confidentiality, and timely updates. • Present policy and program information clearly and consistently in a way that supports organizational goals and member understanding. • Keep the reception and lobby area organized, welcoming, and ready to assist individuals seeking help upon arrival. • Partner with internal teams to coordinate member-related services, communicate visitor arrivals, and contribute to cross-functional support efforts. • Provide administrative assistance on projects, team assignments, retail transactions, and other operational duties as business needs require.
2026-09-25T00:00:00Z

Customer Service

Farmington, Connecticut
onsite
Temporary / Contract
18.05 - 20.9 USD / Hourly
We are looking for a detail-oriented Customer Service specialist to support billing operations for a contract position in Farmington, Connecticut. This role focuses on helping customers with billing-related questions while ensuring invoices, payments, and account records are handled accurately. The ideal candidate is organized, responsive, and comfortable working with financial data in a fast-paced environment. Responsibilities: • Create and distribute invoices, billing statements, and related account documents in line with established guidelines. • Apply incoming payments accurately, record transactions, and provide receipts or confirmations when needed. • Review account activity to reconcile balances, investigate discrepancies, and help resolve payment issues promptly. • Maintain thorough and organized billing records to support accurate documentation and audit readiness. • Respond to customer inquiries about charges, payment status, and account concerns with care and courtesy. • Prepare reports that summarize receivables activity, account status, and other billing-related financial information.
2026-09-28T00:00:00Z

Customer Service

Hauppauge, New York
onsite
Permanent / Full Time
58000 - 60000 USD / Yearly
We are looking for a customer-focused detail-oriented individual to join our team in Hauppauge, New York. This position supports sales-related activities by assisting customers, responding to inquiries, and helping drive strong service outcomes. The ideal candidate brings at least 3 years of experience in customer service or sales support, along with solid Excel skills and the ability to manage both inbound and outbound communication effectively. Responsibilities: • Respond to customer inquiries by phone and email, providing accurate information and timely follow-up. • Support sales efforts by assisting with inside sales activities and helping move customer requests through completion. • Build positive client relationships through attentive service and consistent communication. • Coordinate inbound and outbound customer interactions to identify needs and support business growth. • Prepare, update, and maintain sales-related records and reports using Excel. • Work closely with internal teams to ensure orders, requests, and service issues are handled efficiently. • Assist with direct sales support tasks that contribute to customer satisfaction and revenue generation.
2026-08-31T00:00:00Z

Member Support Representative

Albany, New York
onsite
Temporary / Contract
19 - 21 USD / Hourly
Member Support Representatives Needed, Limited Openings Remaining! *Opportunity for future Hybrid and Remote Work* Ready for a role where you can make a difference, connect with people, and build valuable career experience? If you enjoy helping others, solving problems, and being part of a supportive team, this could be the opportunity you've been looking for. We're excited to partner with one of the Capital Region's most respected organizations as they continue expanding their Member Support team. These opportunities have generated a lot of interest, and with only a limited number of openings remaining, we're encouraging interested candidates to apply soon. If you're looking for a rewarding role with long-term potential, excellent training, and a team-oriented environment, we'd love to speak with you. Whether your background is in customer service, retail, hospitality, banking, administrative support, call center environments, or another people-focused role, your experience could be a great fit! What You'll Be Doing:• Assisting members in person, over the phone, and via online communication• Answering questions and resolving service-related issues• Processing transactions and maintaining accurate records• Identifying member needs and recommending solutions• Building strong customer relationships• Working as part of a collaborative, customer-focused team We're Looking For People Who:• Enjoy helping others and creating a positive experience• Build relationships easily and communicate effectively• Thrive in a fast-paced environment• Demonstrate professionalism, reliability, and a willingness to learn• Bring flexibility and dependability to the team• Want an opportunity to grow with a respected organization What You'll Need:• Customer service experience or other people-focused experience• Strong communication and problem-solving skills• Comfort learning new systems and technology• Ability to multitask while maintaining accuracy and professionalism• Availability to work a flexible schedule within operating hours of M-F, 7:00 AM to 7:00 PM, including Saturday shifts from 8:00 AM to 2:00 PM.*Schedules provided two weeks in advance. Why This Opportunity Stands Out:• Temp-to-hire with long-term potential within a highly recognized organization• Strong training and career development opportunities• Supportive culture and team environment, with longstanding commitment to the communities it serves• Opportunity for hybrid or remote work after 6+ months Transportation-Friendly: Locations are accessible via the CDTA bus line. Interested? We'd love to tell you more! Call Ashley Veltri & Mary Christman at 518-462-1430 We look forward to speaking with you!
2026-09-28T00:00:00Z

Member Support Representative

Albany, New York
onsite
Temporary / Contract
19 - 22 USD / Hourly
Are you the kind of person who enjoys helping others, meeting new people, and staying busy throughout the day? Looking for an opportunity to gain valuable professional experience, build your skills, and grow your career with one of the Capital Region's most respected organizations? We're partnering with a large, well-established, and highly respected local employer that's expanding its Member Support team and looking to hire up to 15 new team members.Whether your experience comes from customer service, retail, hospitality, banking, administrative support, or another people-focused role, we'd love to connect with you! What You'll Be Doing:• Assisting members in person, over the phone, and via online communication• Answering questions and resolving service-related issues• Processing transactions and maintaining accurate records• Identifying member needs and recommending solutions• Building strong customer relationships• Working as part of a collaborative, customer-focused team We're Looking For People Who:• Enjoy helping others and creating a positive experience• Build relationships easily and communicate effectively• Thrive in a fast-paced environment• Demonstrate professionalism, reliability, and a willingness to learn• Bring flexibility and dependability to the team• Want an opportunity to grow with a respected organization What You'll Need:• Customer service experience or other people-focused experience• Strong communication and problem-solving skills• Comfort learning new systems and technology• Ability to multitask while maintaining accuracy and professionalism• Availability to work a flexible schedule within operating hours of 7:00 AM to 7:00 PM, Monday through Friday, including Saturday shifts from 8:00 AM to 2:00 PM.**Schedules provided two weeks in advance. Great Backgrounds Include:• Customer Service• Retail• Hospitality• Banking• Call Center• Administrative Support Why This Opportunity Stands Out:• Temp-to-hire with long-term potential• Strong training and career development opportunities• Supportive culture and team environment• Opportunity to work for a highly recognized organization with a longstanding commitment to the communities it serves Transportation-Friendly: Locations are accessible via the CDTA bus line, making commuting convenient for those who utilize public transportation. Interested? We'd love to tell you more! Call Ashley Veltri & Mary Christman at 518-462-1430 We look forward to speaking with you!
2026-09-16T00:00:00Z

Membership Manager

Oakland, California
onsite
Temporary / Contract
30 - 35 USD / Hourly
Membership ManagerBrief Job Description:The Membership Manager oversees membership recruitment, retention, engagement, and service to support organizational growth and member satisfaction.Responsibilities:<ul><li>Develop and manage membership outreach and retention efforts</li><li>Serve as the primary contact for member inquiries and concerns</li><li>Track membership renewals, applications, and database accuracy</li><li>Coordinate member events, communications, and benefits</li><li>Analyze membership trends and prepare performance reports</li><li>Collaborate with marketing and leadership on engagement strategies</li></ul>
2026-09-25T00:00:00Z

Client Services Representative

Newtown, Pennsylvania
onsite
Permanent / Full Time
60000 - 80000 USD / Yearly
We are looking for a Client Services Representative to support a fast-paced public accounting environment. This role serves as a key point of contact for clients, helping ensure information is gathered accurately, timelines are met, and service remains consistent and dependable throughout the engagement lifecycle. The ideal candidate brings prior experience within an accounting firm and can confidently manage administrative, document, and client-facing tasks with a high degree of discretion. Responsibilities: • Serve as a primary contact for clients, providing timely updates and a responsive, service-oriented experience across routine interactions. • Organize and monitor the receipt of tax and accounting materials, ensuring documents are collected, sorted, and prepared for internal use. • Support the preparation, assembly, distribution, and status tracking of tax return packages to help keep engagements moving on schedule. • Draft engagement letters, written client communications, and other administrative materials needed to support daily operations. • Coordinate meetings and maintain calendars for team members, helping balance priorities and scheduling needs. • Keep client files accurate and current by managing electronic records and maintaining well-structured filing systems. • Track workflows and assist with document control and general administrative processes to improve visibility into outstanding tasks. • Reach out to clients regarding missing items or pending requests to help ensure required information is received by target deadlines. • Provide administrative support for invoicing and related accounting tasks while safeguarding confidential information.
2026-09-25T00:00:00Z

Medical Customer Service

Indianapolis, Indiana
onsite
Temporary / Contract
18 - 22 USD / Hourly
We are seeking a compassionate, detail-oriented Medical Customer Service Representative to join our team. In this role, you will serve as a primary point of contact for patients, providers and internal staff, helping ensure a positive experience through excellent service and accurate support. The ideal candidate is professional, organized and comfortable working in a fast-paced healthcare environment. Hours: Monday - Friday 8am - 5pm Key Responsibilities<ul><li>Answer incoming calls and respond to patient inquiries in a courteous and timely manner</li><li>Assist patients with appointment scheduling, registration and general service questions</li><li>Verify patient information and update records accurately in the system</li><li>Explain office procedures, insurance requirements and billing-related information as appropriate</li><li>Route calls and messages to the appropriate departments or medical staff</li><li>Resolve customer concerns efficiently while maintaining empathy and professionalism</li><li>Support patient intake and administrative processes</li><li>Maintain confidentiality of patient information and follow all applicable privacy guidelines</li><li>Document all interactions clearly and accurately</li><li>Assist with additional front office or customer support duties as needed</li></ul>
2026-09-24T00:00:00Z

Client Service Manager

Morgan City, Louisiana
onsite
Permanent / Full Time
60000 - 100000 USD / Yearly
We are looking for a Client Service Manager to support client relationships and help drive service excellence for a growing insurance organization in Morgan City, Louisiana. This position is ideal for someone who is detail oriented and can balance responsive customer support with strong commercial account knowledge and sound administrative follow-through. The role offers an opportunity to contribute independently while partnering closely with the broader team to maintain high service standards and support business growth. Responsibilities:• Manage day-to-day service needs for commercial clients, ensuring requests are addressed accurately and in a timely manner.• Build and maintain strong client relationships by delivering attentive support and clear communication throughout the account lifecycle.• Coordinate policy-related activities such as documentation, renewals, coverage updates, and general account servicing tasks.• Assist with billing matters, commission-related questions, and other account inquiries by working across service and accounting processes.• Use multiple software platforms to maintain organized client records, track activity, and support efficient account management.• Collaborate with internal team members to help resolve service issues and contribute to overall client satisfaction.• Work independently on assigned priorities while following guidance and aligning with team objectives.• Identify service needs proactively and take initiative to help improve responsiveness and account support.• Support operational changes or platform-related updates as needed to maintain continuity in client service.• Contribute to the success of the office by providing dependable service and helping strengthen long-term client relationships.
2026-09-14T00:00:00Z

Customer Sales Support

Chula Vista, California
onsite
Temporary / Contract
23.98 - 23.98 USD / Hourly
We are looking for a detail-oriented Customer Sales Support team member to join a fast-paced team in Chula Vista, California. This Long-term Contract position supports sales operations and customer relationships by handling service requests, coordinating order activity, and helping ensure timely, accurate communication across the order lifecycle. The role works closely with airline customers, repair facilities, brokers, and internal teams to deliver responsive support and maintain a high standard of service. Responsibilities: • Support airline customers, maintenance organizations, and broker partners by addressing service needs related to aftermarket spare parts and ongoing account activity. • Assist customers with portal usage by guiding them through available tools, resolving access or navigation questions, and promoting effective self-service where appropriate. • Enter and manage customer orders and quotations in line with established procedures, while routing specialized issues to the correct internal contacts when needed. • Follow up on credit-related approvals and invoice payment matters to help move orders forward without unnecessary delays. • Track customer interactions, order updates, and service actions within designated CRM and business systems to maintain accurate records. • Work with shipping, provisioning, and warehouse teams to accelerate deliveries, investigate shipment status, and communicate updates to customers. • Prepare regular productivity and status reporting for leadership to support visibility into daily performance and operational goals. • Contribute ideas that improve service quality, workflow efficiency, and overall customer experience within a continuous improvement environment.
2026-09-22T00:00:00Z

Client Services Manager

Walnut Creek, California
onsite
Permanent / Full Time
110000 - 125000 USD / Yearly
Jeff Abrams is looking for a Client Services Manager to lead service operations and support a high standard of care for one of his clients. This role combines team leadership, process oversight, and operational execution to ensure advisors and clients receive timely, accurate, and efficient support. The ideal candidate brings strong judgment, a service-oriented mindset, and the ability to improve workflows in a regulated financial services environment. Responsibilities:• Lead and develop the Client Service Associate team through recruiting, onboarding, coaching, and ongoing performance guidance.• Create clear team expectations and structured workflows that promote accuracy, accountability, and responsive client support.• Manage daily client service activity, ensuring smooth coordination of requests from advisors and clients.• Oversee onboarding and account administration tasks such as new account setup, transfers, documentation processing, and ongoing maintenance.• Act as the escalation point for complex service matters and drive timely, practical resolutions.• Document and refine operational procedures across servicing, onboarding, and reporting functions to improve consistency and scalability.• Partner with compliance stakeholders to align operational practices with applicable regulatory requirements and internal standards.• Supervise key operational aspects of the firm's technology environment, including reporting tools and workflow automation platforms.• Collaborate with leadership to strengthen system connectivity, increase automation, and introduce technology enhancements, including AI-enabled solutions where appropriate. If you are interested in this role, please reach out to Jeff Abrams via LinkedIn
2026-09-03T00:00:00Z

Guest Services Representative

Memphis, Tennessee
onsite
Temporary to Hire
15 - 15 USD / Hourly
We are offering a contract to hire employment opportunity for a diligent and attentive Customer Service Representative in the museum industry located in downtown Memphis. This role involves providing exceptional guest services, maintaining the flow of traffic, working in the gift shop, and becoming an expert on the museum. This is an on-your-feet role and does require working every Saturday and Sunday, plus three other days during the week to be a full-time 40 hour work week. Hours are 8:30-5:30. Please apply for this role if you have great customer service experience, can stand for periods of time, and able to commit to weekend hours Responsibilities:• Greet guests at the entrance and box office, ensuring a warm and welcoming experience.• Become proficient in knowledge about the museum to accurately and enthusiastically share information with guests.• Monitor assigned areas within the museum exhibit halls, ensuring all areas are covered and maintained.• Assist guests by providing directions and answering any inquiries they may have about the exhibits.• May be stationed at various points within the museum, including the entrance, hallways, etc. and are expected to manage these stations effectively.• Provide talking points and relevant information to guests.• Achieve organizational sales and service goals by promoting and selling museum merchandise.• Assist in managing store inventory and ensuring the retail store is well-stocked and organized.• Maintain a high level of customer service and retail sales skills to effectively engage with guests and enhance their museum experience.• Direct guests efficiently throughout the museum to maintain a smooth flow of traffic.
2026-09-28T00:00:00Z

Guest Services Representative

Memphis, Tennessee
onsite
Temporary to Hire
15 - 15 USD / Hourly
We are offering a contract to hire employment opportunity for a diligent and attentive Customer Service Representative in the museum industry located in downtown Memphis. This role involves providing exceptional guest services, maintaining the flow of traffic, working in the gift shop, and becoming an expert on the museum. This is an on-your-feet role and does require working every Saturday and Sunday, plus three other days during the week to be a full-time 40 hour work week. Hours are 8:30-5:30. Please apply for this role if you have great customer service experience, can stand for periods of time, and able to commit to weekend hours Responsibilities:• Greet guests at the entrance and box office, ensuring a warm and welcoming experience.• Become proficient in knowledge about the museum to accurately and enthusiastically share information with guests.• Monitor assigned areas within the museum exhibit halls, ensuring all areas are covered and maintained.• Assist guests by providing directions and answering any inquiries they may have about the exhibits.• May be stationed at various points within the museum, including the entrance, hallways, etc. and are expected to manage these stations effectively.• Provide talking points and relevant information to guests.• Achieve organizational sales and service goals by promoting and selling museum merchandise.• Assist in managing store inventory and ensuring the retail store is well-stocked and organized.• Maintain a high level of customer service and retail sales skills to effectively engage with guests and enhance their museum experience.• Direct guests efficiently throughout the museum to maintain a smooth flow of traffic.
2026-09-28T00:00:00Z

Customer Service Representatives

Chula Vista, California
onsite
Temporary / Contract
28 - 29 USD / Hourly
We are looking for customer-focused professionals to join a Long-term Contract assignment supporting an aerospace asset management team in Chula Vista, California. In this onsite role, you will help airline and maintenance customers secure timely support for leased and exchange components while ensuring accurate coordination across internal teams. This opportunity is well suited for someone who is highly organized, communicates clearly, and can manage multiple priorities in a fast-paced service environment. Responsibilities: • Assist airline customers and maintenance providers with service requests involving aerospace components, including urgent aircraft-on-ground needs. • Work closely with technical support, distribution, licensing, finance, pricing, and other internal teams to move customer transactions forward efficiently. • Enter, maintain, and verify customer and program data in business systems such as Microsoft Dynamics and Salesforce. • Monitor open requests and follow through on next steps to help ensure timely resolution and a positive customer experience. • Provide accurate communication to customers regarding order status, component availability, and service updates. • Support asset management activities tied to rotable component programs while maintaining strong attention to detail and process accuracy. • Help resolve service issues by using established procedures, internal tools, and cross-functional collaboration. • Prepare and update reports, records, and documentation needed to support daily operational and customer service activities.
2026-09-14T00:00:00Z

Client Services Specialist

Reno, Nevada
onsite
Temporary to Hire
25 - 32 USD / Hourly
We are looking for a Client Services Specialist to join a financial services team in Reno, Nevada. This position blends client-facing administrative support with behind-the-scenes planning coordination, making it ideal for someone who is organized, thorough, and comfortable managing multiple priorities. The role will support advisors through account administration, meeting coordination, client communication, and financial planning preparation while helping deliver a strong client experience in a collaborative team setting. Responsibilities: • Coordinate client appointments, manage calendars, and prepare materials needed for advisor meetings. • Support the development of financial planning documents by organizing client information and assisting with retirement and planning projections. • Review and interpret client financial details to help advisors prepare informed planning recommendations. • Assist with account setup, maintenance activities, and onboarding tasks while ensuring required forms are completed accurately. • Process service requests such as asset transfers, distributions, and other account-related documentation in a timely manner. • Respond to client inquiries by phone and email, providing clear updates and addressing routine service needs. • Examine insurance, tax, and estate-related documents to help organize planning files for advisor review. • Conduct investment and portfolio-related research to support internal planning discussions and follow up on next steps after client meetings.
2026-09-24T00:00:00Z

Patient Service Representative

Dover, Delaware
onsite
Temporary to Hire
19 - 19 USD / Hourly
We are looking for a Patient Service Representative to support a busy onsite healthcare office in Dover, Delaware. This contract opportunity is ideal for someone who enjoys helping patients, adapts quickly to new systems, and takes initiative in a fast-paced setting. The person in this role will serve as a key point of contact for patients while keeping front-office operations organized, attentive to detail, and efficient. Responsibilities:• Welcome patients in a courteous and attentive manner, creating a positive experience from arrival through check-in.• Coordinate appointment scheduling and calendar updates while helping patients with changes, confirmations, and follow-up visits.• Complete patient registration and maintain accurate demographic, insurance, and visit information within office systems.• Answer incoming calls promptly, respond to routine service questions, and direct more complex concerns to the appropriate staff members.• Support daily front-desk operations by managing paperwork, preparing visit-related documentation, and keeping records organized.• Communicate clearly with patients regarding office procedures, appointment expectations, and general service information.• Work closely with the onsite manager and team members to keep patient flow smooth throughout the day.• Use office technology confidently and learn internal processes quickly to contribute effectively with minimal supervision.
2026-08-31T00:00:00Z

Patient Service Representative

Oakhurst, New Jersey
onsite
Temporary / Contract
21 - 23 USD / Hourly
We are looking for a Patient Service Representative to support a busy healthcare office. This fully onsite opportunity is ideal for someone who is comfortable assisting patients at the front desk, handling high-volume scheduling activity, and ensuring accurate registration and insurance details. This is a Long-term Contract position that requires flexibility with scheduling and occasional travel to nearby office locations as needed. Responsibilities:• Coordinate new and existing patient appointments, including changes, cancellations, and follow-up visits, while maintaining an organized daily schedule.• Welcome patients professionally, guide them through the check-in process, and provide support with general service-related questions.• Review and enter demographic, insurance, and other registration details accurately within the practice management system.• Communicate payment expectations clearly and collect copays or outstanding balances in accordance with office procedures.• Perform post-call and post-visit administrative work such as documenting interactions, updating records, scanning documents, and routing messages appropriately.• Assist with eligibility checks, charge-related inquiries, and other front-office tasks that help keep patient access operations running smoothly.• Support call center and front desk workflows in a fully onsite setting, managing a high standard of customer service throughout each patient interaction.• Travel to nearby offices, including East Brunswick or Old Bridge, when coverage or business needs require additional onsite support.
2026-09-23T00:00:00Z

Patient Service Representative

Blue Ash, Ohio
onsite
Temporary / Contract
17 - 19 USD / Hourly
We are looking for a Patient Service Representative to support front-end patient access activities for a healthcare organization. This Long-term Contract, possible contract to hire, position is 100% on site and focuses on preparing patients for upcoming visits by confirming key registration details, coordinating scheduling, and helping ensure coverage requirements are in place before services are delivered. The ideal candidate brings strong communication skills, attention to detail, and prior experience working with patient information, insurance verification, and authorization processes. Responsibilities:• Complete pre-service registration activities to help ensure patient accounts are ready before scheduled appointments or procedures.• Review and confirm demographic, insurance, and other account details for accuracy within the practice management system.• Arrange appointments and enter required visit information promptly to support efficient patient access workflows.• Secure prior authorizations, referrals, or pre-certifications when payer guidelines require approval before treatment.• Respond to inbound inquiries from patients and internal teams regarding scheduling, coverage, and registration matters.• Support financial clearance efforts by identifying missing information and following up to resolve account issues before the date of service.• Maintain accurate documentation of updates, verification results, and authorization activity within the appropriate systems.• Collaborate with clinical, billing, and administrative teams to reduce delays and improve the patient intake experienc
2026-09-21T00:00:00Z

Patient Service Representative

Bridgewater, New Jersey
onsite
Temporary / Contract
21 - 23 USD / Hourly
We are seeking a Patient Service Representative to support a busy medical office in Bridgewater, New Jersey. This long-term contract opportunity is ideal for someone who enjoys assisting patients, coordinating appointments, and providing excellent customer service in a fast-paced healthcare setting. Responsibilities:<ul><li>Answer incoming and outgoing calls while providing professional and courteous customer service.</li><li>Schedule, reschedule, and confirm patient appointments.</li><li>Register patients and update demographic information to maintain accurate records.</li><li>Verify insurance information and assist with general coverage-related inquiries.</li><li>Accurately document patient interactions and appointment details in electronic medical records (EMR) systems.</li><li>Respond to patient questions and resolve routine concerns, escalating issues when necessary.</li><li>Coordinate with providers and office staff to support efficient daily operations.</li><li>Make appointment reminder calls and communicate instructions for upcoming visits.</li><li>Maintain organized records and follow office policies, privacy guidelines, and compliance standards.</li><li>Perform general administrative and clerical duties as needed to support the medical office team.</li></ul>
2026-09-25T00:00:00Z

Patient Service Representative

Dublin, Ohio
onsite
Temporary to Hire
22.8 - 24 USD / Hourly
We are looking for a Patient Service Representative to support individuals seeking behavioral health services in Dublin, Ohio. In this contract role with potential for a permanent position, you will guide new patients through insurance coverage details, out-of-pocket costs, and self-pay responsibilities with empathy and clarity. This position is ideal for someone who understands healthcare billing and benefits and can translate complex financial information into a reassuring patient experience. Responsibilities: • Guide new patients through benefit details related to mental health services, helping them understand expected coverage and potential costs. • Review insurance information to confirm active coverage, network participation, and plan eligibility before services begin. • Explain key financial terms such as deductibles, copayments, coinsurance, out-of-pocket limits, and patient responsibility in plain language. • Support self-pay patients by discussing charges, payment expectations, and available financial options with professionalism and sensitivity. • Use payer portals, online tools, and direct insurer communication to gather accurate benefit and eligibility information. • Address billing and coverage questions by researching accounts thoroughly and escalating more complex issues when necessary. • Maintain complete and accurate records of patient conversations, benefit findings, and account updates in accordance with established procedures. • Deliver compassionate service during sensitive financial discussions while safeguarding patient confidentiality and following HIPAA standards.
2026-09-25T00:00:00Z

Patient Service Representative

Roseville, California
onsite
Temporary / Contract
24 - 25 USD / Hourly
We are seeking an experienced Patient Access Representative with a preferred background in Radiology and Cardiology Imaging Scheduling to join our growing healthcare team. This role is responsible for coordinating complex imaging appointments, verifying insurance coverage and eligibility, obtaining required authorizations, and delivering exceptional customer service to patients, providers, and clinical staff.The ideal candidate thrives in a fast-paced, high-volume environment, possesses strong knowledge of imaging workflows and scheduling protocols, and is highly proficient in Epic. This position requires excellent communication skills, attention to detail, and the ability to balance productivity, accuracy, and patient satisfaction. Key Responsibilities<ul><li>Schedule radiology and cardiology imaging procedures in accordance with clinical protocols and provider requirements.</li><li>Manage high-volume inbound and outbound calls with patients, providers, and healthcare facilities.</li><li>Verify insurance eligibility, benefits, and coverage prior to scheduling services.</li><li>Obtain and track prior authorizations to ensure timely patient care and reimbursement.</li><li>Collect and review patient demographic, clinical, and financial information for accuracy.</li><li>Coordinate with physicians, clinical staff, and revenue cycle teams to resolve scheduling and authorization issues.</li><li>Educate patients regarding appointment preparation, financial responsibilities, and required documentation.</li><li>Maintain accurate patient records and documentation within Epic.</li><li>Adhere to HIPAA regulations and organizational policies regarding patient confidentiality.</li><li>Meet departmental productivity, quality, and customer service performance metrics.</li></ul>
2026-09-28T00:00:00Z

Patient Service Representative

Sacramento, California
remote
Temporary / Contract
24 - 25 USD / Hourly
We are seeking an experienced Patient Access Representative with a preferred background in Radiology and Cardiology Imaging Scheduling to join our growing healthcare team. This role is responsible for coordinating complex imaging appointments, verifying insurance coverage and eligibility, obtaining required authorizations, and delivering exceptional customer service to patients, providers, and clinical staff.The ideal candidate thrives in a fast-paced, high-volume environment, possesses strong knowledge of imaging workflows and scheduling protocols, and is highly proficient in Epic. This position requires excellent communication skills, attention to detail, and the ability to balance productivity, accuracy, and patient satisfaction. Key Responsibilities<ul><li>Schedule radiology and cardiology imaging procedures in accordance with clinical protocols and provider requirements.</li><li>Manage high-volume inbound and outbound calls with patients, providers, and healthcare facilities.</li><li>Verify insurance eligibility, benefits, and coverage prior to scheduling services.</li><li>Obtain and track prior authorizations to ensure timely patient care and reimbursement.</li><li>Collect and review patient demographic, clinical, and financial information for accuracy.</li><li>Coordinate with physicians, clinical staff, and revenue cycle teams to resolve scheduling and authorization issues.</li><li>Educate patients regarding appointment preparation, financial responsibilities, and required documentation.</li><li>Maintain accurate patient records and documentation within Epic.</li><li>Adhere to HIPAA regulations and organizational policies regarding patient confidentiality.</li><li>Meet departmental productivity, quality, and customer service performance metrics.</li></ul>
2026-09-25T00:00:00Z

Patient Service Representative

Tacoma, Washington
onsite
Temporary / Contract
23 - 26 USD / Hourly
We are looking for a Patient Service Representative to support front-desk operations for a busy clinic in Tacoma, Washington. This Contract position plays an important role in creating a smooth patient experience by coordinating administrative, billing, and referral-related activities while safeguarding confidential health information. The ideal candidate will combine strong customer service skills with attention to detail to help maintain accurate records, verify coverage, and support timely patient access to care. Responsibilities: • Review visit and encounter details for completeness before submitting documentation for billing review and follow-up. • Reconcile daily collections, maintain accurate payment records, and distribute copies of receipt activity for each business day. • Confirm insurance coverage before scheduled appointments, including applicable assistance program eligibility, and notify clinic leadership of changes that may affect the visit. • Collect patient payments, explain financial obligations, and arrange payment plans when appropriate. • Apply copay and deductible adjustments in alignment with approved sliding fee guidelines and verify that supporting documents are accurately recorded in the appropriate systems. • Respond to billing-related questions from patients, staff, and outside partners, and coordinate with the billing team to resolve outstanding issues. • Manage referrals for specialty services, imaging, and community-based resources, ensuring urgent requests are handled promptly and non-urgent requests include clear patient instructions. • Obtain prior authorizations when required by insurance plans and document referral status updates, including appointment information when available. • Monitor referral work queues and reports on a regular basis to help ensure urgent items, routine requests, and aging referrals are completed or closed within expected timeframes.
2026-09-24T00:00:00Z

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