<p>Our client is in need of a detail-oriented Medical Records Technician to join their team in San Antonio, Texas. In this role, you will play a vital part in managing patient files and ensuring compliance with healthcare standards and regulations. This position requires strong organizational skills and a commitment to confidentiality, as well as a service-oriented approach to assisting staff and patients.</p><p><br></p><p>Responsibilities:</p><p>• Organize and maintain patient files and charts, including setting up new records in relevant software applications.</p><p>• Ensure the secure release of protected health information while adhering to federal and state regulations.</p><p>• Monitor medical records systems and applications to maintain data accuracy and availability.</p><p>• Provide technical assistance and support to staff regarding medical chart maintenance and related issues.</p><p>• Offer guidance to patients and staff on medical record-related inquiries.</p><p>• Deliver exceptional customer service and foster positive relationships across departments.</p><p>• Conduct periodic audits and reviews of medical charts to ensure compliance and accuracy.</p><p>• Perform additional assigned duties related to medical records management.</p>
About the Role: We are seeking a detail-oriented, versatile Medical Records Clerk / Scribe who is also trained in Medical Assistant responsibilities to join our healthcare team. The ideal candidate is organized, detail oriented and thrives in a fast-paced, patient-centered environment. This hybrid position offers a unique opportunity to support both the administrative and clinical sides of a busy medical practice. <br> Primary Responsibilities: Medical Records/Scribe: Accurately document patient encounters in real-time during examinations and procedures Manage and maintain patient medical records, ensuring accuracy, security, and compliance with HIPAA regulations Scan, file, and retrieve patient documents using EMR systems Process requests for medical records while following privacy protocols Assist providers by entering orders, updating lab results, and managing documentation workflow Medical Assistant Duties: Prepare exam rooms, assist with patient check-in and vital signs Assist clinicians with minor procedures and patient care as needed Administer basic laboratory tests and collect specimens (urine, swabs, blood, etc.) as permitted by certification Manage medical supply inventory and restocking Provide patient education and support under provider direction If you are interested in the role, please apply today and call us at (510)470-7450
About the Role: We are seeking a detail-oriented, versatile Medical Records Clerk / Scribe who is also trained in Medical Assistant responsibilities to join our healthcare team. The ideal candidate is organized, detail oriented and thrives in a fast-paced, patient-centered environment. This hybrid position offers a unique opportunity to support both the administrative and clinical sides of a busy medical practice. <br> Primary Responsibilities: Medical Records/Scribe: Accurately document patient encounters in real-time during examinations and procedures Manage and maintain patient medical records, ensuring accuracy, security, and compliance with HIPAA regulations Scan, file, and retrieve patient documents using EMR systems Process requests for medical records while following privacy protocols Assist providers by entering orders, updating lab results, and managing documentation workflow Medical Assistant Duties: Prepare exam rooms, assist with patient check-in and vital signs Assist clinicians with minor procedures and patient care as needed Administer basic laboratory tests and collect specimens (urine, swabs, blood, etc.) as permitted by certification Manage medical supply inventory and restocking Provide patient education and support under provider direction If you are interested in the role, please apply today and call us at (510)470-7450
We are looking for a dedicated Medical Record Retrieval Specialist to join our team in a Contract position. In this role, you will contribute to healthcare improvement by supporting risk adjustment and quality initiatives across various business lines, including Medicare Advantage and Commercial programs. This position is remote, offering flexibility while requiring strong organizational and communication skills to meet project deadlines effectively.<br><br>Responsibilities:<br>• Retrieve electronic medical records from provider systems and copy service platforms.<br>• Generate and manage letter requests sent to providers for medical record retrieval.<br>• Conduct outbound communication with providers to resolve issues and streamline record access.<br>• Perform detailed data entry and research across multiple electronic medical record systems.<br>• Collaborate with team leads and managers to ensure timely completion of assigned tasks.<br>• Adhere to strict deadlines and prioritize tasks effectively to meet project goals.<br>• Maintain compliance with privacy and confidentiality regulations in all data handling.<br>• Support large-scale retrieval projects and contribute to broader risk adjustment and quality initiatives.<br>• Utilize web-based and internal systems for research and data validation.
We are looking for a skilled Health Information Technician to join our team in SeaTac, Washington. In this Contract to permanent position, you will play a vital role in managing medical records and ensuring compliance with state and federal regulations. The ideal candidate will demonstrate strong organizational skills, attention to detail, and a customer-focused approach.<br><br>Responsibilities:<br>• Process and review incoming requests for medical records and health information from various authorized parties, including patients, providers, and legal representatives.<br>• Verify proper authorization for record releases and ensure compliance with applicable regulations and organizational policies.<br>• Retrieve, prepare, and deliver medical records through electronic systems, fax, mail, or secure portals.<br>• Provide timely responses to inquiries regarding medical record requests, statuses, and related documentation.<br>• Maintain detailed logs of all requests, releases, and relevant documentation to ensure accuracy and accountability.<br>• Uphold patient confidentiality and safeguard the integrity of health records in all processes.<br>• Collaborate with healthcare providers, clinical teams, and other departments to collect necessary information.<br>• Perform general administrative duties such as scanning, indexing, and filing medical records to support departmental operations.
<p>We are looking for a detail-oriented Medical Records Clerk to join our team in Evansville, Indiana. This Contract to permanent position offers the opportunity to contribute to the integrity of health records, ensuring compliance with regulatory standards and supporting continuity of care. The ideal candidate will play a vital role in maintaining accurate medical documentation and assisting with various processes related to record management.</p><p><br></p><p>Responsibilities:</p><p>• Analyze health records to ensure accuracy and compliance with regulatory standards.</p><p>• Monitor record deficiencies and delinquency processes to maintain data integrity.</p><p>• Prepare, scan, and index medical documents while conducting quality reviews to ensure completeness.</p><p>• Assist with registry maintenance tasks, such as the birth registry, and ensure compliance with relevant regulations.</p><p>• Perform imaging and scanning tasks to digitize paper records efficiently.</p><p>• Collaborate with leadership to meet monthly and quarterly targets related to medical record processes.</p><p>• Maintain familiarity with medical documents and their locations within electronic systems.</p><p>• Provide support for data integrity processes and assist with customer service inquiries regarding medical records.</p><p>• Uphold productivity and quality standards in daily tasks.</p><p>• Carry out additional duties related to medical record management as assigned.</p>
We are looking for a dedicated and compassionate Patient Care Coordinator to join our team in Atlanta, Georgia. In this long-term contract position, you will play a vital role in ensuring patients receive exceptional care and support throughout their healthcare journey. This role requires strong organizational skills, attention to detail, and the ability to communicate effectively with patients and healthcare professionals.<br><br>Responsibilities:<br>• Coordinate patient scheduling to ensure timely and efficient appointments.<br>• Maintain and update patient medical records with accuracy and confidentiality.<br>• Assist patients in navigating their healthcare needs and address any inquiries or concerns.<br>• Schedule appointments and follow up to confirm attendance.<br>• Check patients in and out, ensuring a smooth and welcoming experience.<br>• Collaborate with healthcare providers to streamline patient care processes.<br>• Provide clear communication and education to patients regarding procedures and treatments.<br>• Monitor patient flow and address any delays or issues promptly.<br>• Ensure compliance with healthcare regulations and policies while handling patient information.
<p>We are looking for a dedicated Medical Applications Specialist to support patient intake processes and ensure the accurate handling of medical paperwork. In this contract role, you will collaborate with patients and healthcare teams to facilitate smooth registration and documentation procedures. This position is based in Union City, California.</p><p><br></p><p>Responsibilities:</p><p>• Assist patients in completing and submitting medical forms and applications.</p><p>• Verify insurance information to ensure proper registration and billing processes.</p><p>• Manage patient intake procedures accurately and efficiently.</p><p>• Utilize content management systems to organize and maintain records.</p><p>• Handle electronic medical records (EMR) with precision and confidentiality.</p><p>• Operate within a production environment to support high-volume workflows.</p><p>• Monitor and update patient data in compliance with healthcare regulations.</p><p>• Collaborate with healthcare staff to resolve patient registration issues.</p><p>• Work with microfilm systems to retrieve and archive medical documents.</p><p>• Ensure adherence to basic medical terminology and documentation standards.</p><p><br></p><p>If you are interested in this role, please apply today and call us at (510)470-7450</p>
<p><strong>This is an on-site position</strong></p><p>We are looking for a detail-oriented Medical Records Technician to join our team in SeaTac, Washington. In this Contract-to-Permanent position, you will play a vital role in ensuring the accuracy and accessibility of patient records by scanning, indexing, and managing medical documentation. This role requires a commitment to accuracy, confidentiality, adherence to healthcare regulations, and a strong focus on providing excellent customer service.</p><p>Responsibilities:</p><p>• Prepare and organize medical documents for scanning, including sorting, removing staples, and verifying legibility.</p><p>• Digitize paper medical records and other documentation using designated electronic systems.</p><p>• Index and assign scanned documents accurately to the corresponding patient charts using Solarity and Epic systems.</p><p>• Review scanned images for quality, clarity, and proper categorization, ensuring compliance with organizational standards.</p><p>• Address and resolve errors, duplicates, or misfiled documents in coordination with relevant staff.</p><p>• Ensure strict confidentiality and adherence to state, federal, and organizational healthcare regulations.</p><p>• Assist with general medical record duties, such as filing, retrieving, and releasing records in accordance with policies.</p><p>• Collaborate with team members to support departmental activities and initiatives aimed at process improvements.</p><p>• Provide exceptional customer service to patients and other stakeholders, following established procedures.</p>
We are looking for an Inpatient Coding Specialist to join our team in Sacramento, California. In this contract position, you will play a vital role in ensuring the accurate coding and abstraction of medical records, adhering to federal and state regulations. This role requires a strong understanding of coding guidelines, compliance standards, and the ability to work independently while maintaining quality and productivity benchmarks.<br><br>Responsibilities:<br>• Accurately review and assign ICD-10-CM codes for diagnoses and procedures based on medical record documentation.<br>• Utilize appropriate software tools, including Epic and 3M systems, to validate and group codes for reimbursement purposes.<br>• Abstract required data elements from patient records to support accurate reporting and compliance.<br>• Monitor Discharged Not Billed accounts and ensure timely processing of inpatient cases within the revenue cycle.<br>• Collaborate with Clinical Documentation Specialists and medical staff to ensure completeness of patient records and proper coding assignment.<br>• Verify discharge dispositions and admission sources for state reporting, ensuring compliance with regulatory guidelines.<br>• Maintain quality and productivity standards through consistent and accurate coding practices.<br>• Analyze documentation to optimize reimbursement and ensure alignment with third-party payer requirements.<br>• Address missing or unclear information by consulting with providers and other stakeholders.<br>• Follow all official coding guidelines and ethical standards as outlined by recognized organizations.
We are looking for a dedicated and detail-oriented Paralegal to join our Medical Malpractice Department in Baltimore, Maryland. This role requires someone with strong organizational skills and a deep understanding of legal processes related to medical malpractice cases. You will play a vital role in supporting attorneys by managing case files, conducting research, and coordinating with clients and experts to ensure the smooth progression of cases.<br><br>Responsibilities:<br>• Investigate case details and gather medical records, reviewing clinical documents to identify key issues and complexities.<br>• Organize and maintain case files, monitor deadlines, and coordinate schedules for hearings, depositions, and court appearances.<br>• Draft and prepare legal documents, including discovery requests, pleadings, subpoenas, motions, and correspondence.<br>• Assist with trial preparation by organizing exhibits, compiling witness lists, and arranging demonstrative materials.<br>• Extract, summarize, and chronologize medical records to identify relevant facts and standard-of-care issues.<br>• Communicate with hospitals, clinics, and billing departments to obtain necessary records and documentation.<br>• Conduct thorough legal and medical research to support case strategies.<br>• Coordinate and prepare expert witnesses, including scheduling, communication, and briefing on case details.<br>• Serve as the primary liaison for clients, healthcare providers, court personnel, insurers, and opposing counsel.<br>• Handle other assigned tasks to ensure efficient case management.
We are looking for a skilled Case Manager to join our team in Encino, California. In this role, you will oversee multiple pre-litigation cases, ensuring prompt and effective resolution while providing exceptional support to clients. This is an onsite position that offers a dynamic work environment and opportunities for growth.<br><br>Responsibilities:<br>• Manage multiple pre-litigation cases, ensuring timely and effective resolution.<br>• Supervise and guide entry-level case managers in their daily tasks and responsibilities.<br>• Facilitate claims processing with insurance carriers, including health insurance, Medicare, and Medi-Cal.<br>• Coordinate property damage and loss of use claims, ensuring proper resolution.<br>• Identify healthcare providers and schedule medical appointments for injury treatment.<br>• Advocate for clients by monitoring their medical treatment and arranging necessary care based on provider recommendations.<br>• Review, analyze, and interpret medical records, surgical reports, and medical bills.<br>• Prepare case files and documentation for submission to the demands department.<br>• Communicate effectively with clients, healthcare providers, and internal staff to maintain a high level of service.
<p>We are looking for a skilled and organized Physician Office Liaison to join our team in New Haven, Connecticut. In this hybrid position, you will play a critical role in administrative support and patient coordination, ensuring the seamless onboarding of new patients and supporting the multidisciplinary care team. This is a long-term contract opportunity within the healthcare industry, offering the chance to contribute to meaningful patient care in a collaborative environment.</p><p><br></p><p>Responsibilities:</p><p>• Coordinate new patient consultations, adhering to established protocols and ensuring timely scheduling for a multidisciplinary team including surgeons, oncologists, and midlevel practitioners.</p><p>• Compile and organize comprehensive medical records, including test results and diagnostic reports, to ensure all necessary documentation is prepared for weekly multidisciplinary breast clinics.</p><p>• Serve as a patient liaison during clinic sessions, facilitating communication between patients and physicians, and ensuring the clinic operates efficiently and smoothly.</p><p>• Support administrative needs for the Breast Medical Oncology team, including managing schedules and prioritizing tasks to optimize workflow.</p><p>• Assist with onboarding new patients, guiding them through the intake process and addressing any concerns to ensure a positive experience.</p><p>• Maintain accurate and detailed patient records, utilizing computer-based systems to streamline documentation and scheduling.</p><p>• Collaborate with healthcare providers to ensure protocols and procedures are followed effectively, enhancing the quality of patient care.</p><p>• Monitor clinical trial operations and maintain compliance with relevant guidelines and standards.</p><p>• Utilize Epic software and other tools to manage patient scheduling and documentation efficiently.</p><p>• Actively contribute to the coordination of multidisciplinary team efforts, ensuring patients receive comprehensive and timely care.</p>
<p>Our growing medical practice is seeking a talented Medical Front Desk Specialist to be the first, friendly face our patients see. This is a great opportunity for someone who thrives on multitasking, problem solving, and making a positive impact each day.</p><p><br></p><p><strong>Hours: </strong> Monday - Friday 8am - 5pm</p><p><br></p><p><strong>Job responsibilities for the position include the following: </strong></p><ul><li>Greet and check in patients with professionalism and warmth</li><li>Manage high-volume phone calls, scheduling, and patient inquiries</li><li>Coordinate patient registration, insurance verification, and appointment confirmations</li><li>Maintain patient records with accuracy and confidentiality</li><li>Collaborate with nurses, doctors, and fellow support staff to keep operations running smoothly</li><li>Provide quick solutions to unexpected challenges</li><li>Ensure the front office environment is welcoming, organized, and compliant</li></ul><p><br></p>
<p>We are looking for a detail-oriented Medical Scribe to join our team in San Leandro, California. In this role, you will play a vital part in ensuring accurate documentation of patient care and supporting healthcare providers in delivering efficient services. This is a long-term contract position offering an opportunity to thrive in a dynamic medical environment.</p><p><br></p><p>Responsibilities:</p><p>• Record detailed and accurate medical histories, physical examinations, and treatment plans during patient visits.</p><p>• Update and maintain electronic health records (EHR) to ensure data accuracy and completeness.</p><p>• Assist healthcare providers with administrative tasks to improve workflow efficiency.</p><p>• Transcribe patient information, including exam findings and procedures, in real-time.</p><p>• Verify medical documentation for accuracy and compliance with confidentiality standards.</p><p>• Schedule patient appointments and manage follow-up reminders when needed.</p><p>• Collaborate with clinical staff to streamline operations and enhance patient care.</p><p>• Stay informed about medical terminology and procedures to ensure precise documentation.</p><p>• Support the verification of medical insurance information to facilitate seamless billing processes.</p><p><br></p><p>If you are interested in this role please apply and call us at (510)470-7450</p>
<p>Robert Half Legal is partnering with a full-service, mid-sized law firm located in the loop who is looking to hire a Litigation Paralegal with at least 1-2+ years of experience to join their medical malpractice defense litigation team. This Litigation Paralegal must have experience reviewing medical records, e-filing, and assisting with trial preparation responsibilities. This position is paying between $55-65K plus a yearly bonus and the firm offers a highly flexible hybrid WFH schedule. This position is eligible to participate in the company's comprehensive benefits package including medical, dental, vision, PTO, 401k (3% match), LT/ST Disability, Life Insurance, and more.</p><p><br></p><p><strong><u>Litigation Paralegal Responsibilities:</u></strong></p><ul><li>Obtain, organize, review and summarization of medical records</li><li>Assist with trial preparation and support</li><li>Oversee the preparation of records and deposition subpoenas</li><li>Provide support for discovery-related needs</li><li>Abstract and summarize medical records for easier access and reference</li><li>Conduct research, contacting and retaining medical experts as necessary</li><li>Assist with other support and clerical functions as the need arises</li><li>Proactively manage and prioritize multiple cases and tasks</li></ul><p><br></p><p>For immediate consideration, please email your resume directly to Justin Rambert, VP - Permanent Placement at <strong><u>justin . rambert @ robert half com</u></strong></p>
<p>We are looking for a detail-oriented intake assistant to join our team in Alpharetta, Georgia. This Contract to permanent position offers an excellent opportunity for candidates who are eager to grow their administrative skills in a supportive and fast-paced environment. Whether you have significant experience or are just starting your career in administration, this role provides the chance to contribute meaningfully while receiving valuable training.</p><p><br></p><p>Responsibilities:</p><p>• Manage medical records, ensuring accuracy and proper organization.</p><p>• Handle legal filings and perform follow-ups on documentation.</p><p>• Make follow-up calls to clients or relevant stakeholders to ensure timely communication.</p><p>• Draft and send letters with attention to detail and adherence to company standards.</p><p>• Collaborate with team members to offload administrative tasks from senior staff.</p><p>• Utilize technology efficiently for data entry, record management, and communication.</p><p>• Coordinate schedules and maintain organized workflows to support daily operations.</p><p>• Assist with general office tasks, including maintaining supplies and handling correspondence.</p><p>• Participate in training sessions to learn and adapt to new administrative processes.</p>
<p>We are seeking a friendly and organized Medical Receptionist to join our healthcare team. In this vital front office role, you will be the first point of contact for patients and visitors, providing outstanding customer service and supporting smooth clinic operations. This is a contract to hire opportunity based in La Jolla, CA.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Greet and check in patients with professionalism and compassion</li><li>Answer and direct all incoming phone calls; manage patient inquiries and appointment scheduling</li><li>Verify patient information and enter data into the electronic medical records system</li><li>Maintain and update patient files and insurance details</li><li>Collect co-pays and process billing as directed</li><li>Assist with general administrative tasks including scanning, faxing, and filing documents</li><li>Ensure the waiting area and reception desk remain tidy and welcoming</li><li>Follow confidentiality protocols and HIPAA guidelines at all times</li></ul><p><br></p>
<p>Join our team as an Administrative Assistant supporting a leading healthcare organization in Honolulu. This is an onsite role, and, due to in-person requirements, preference will be given to Hawaii residents. Please call <strong>808-531-0800</strong> to apply and take the next step toward an impactful role in the healthcare industry. </p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Provide essential administrative and clerical support, including managing phone inquiries, scheduling appointments, handling correspondence, and preparing patient or internal documentation.</li><li>Greet and assist patients, staff, and visitors with exceptional professionalism and customer service.</li><li>Coordinate meetings, maintain calendars for healthcare professionals, and organize internal or external events.</li><li>Ensure the accurate maintenance of confidential medical records and compliance with HIPAA regulations.</li><li>Support office operations by ordering supplies, tracking inventory, and liaising with vendors.</li><li>Assist with reports, billing, and other routine healthcare administration tasks.</li><li>Work collaboratively with medical and administrative staff to support patient care and operational efficiency. </li></ul><p><br></p>
We are looking for an experienced Director of Patient Access to lead and oversee all aspects of patient registration, admissions, scheduling, insurance verification, and other front-end revenue cycle operations. Based in Roanoke, Virginia, this role is critical to ensuring operational efficiency, compliance with healthcare regulations, and delivering an exceptional patient experience. The ideal candidate will have a proven track record in healthcare administration and a passion for optimizing processes to support financial health and patient engagement.<br><br>Responsibilities:<br>• Direct and manage the operations of the Patient Access department, including registration, admissions, scheduling, insurance verification, and switchboard services.<br>• Develop and enforce policies and procedures to ensure accurate patient data collection and adherence to healthcare regulations.<br>• Lead training programs, staff development initiatives, and performance evaluations for department staff.<br>• Establish and monitor key performance metrics to evaluate patient flow, financial clearance, and customer service standards.<br>• Collaborate with revenue cycle, clinical, and IT teams to enhance patient registration processes and improve overall experience.<br>• Implement strategies to drive patient engagement and support digital health initiatives, including telemedicine access.<br>• Address and resolve escalated patient or provider concerns related to registration and access issues.<br>• Oversee departmental budget and resource allocation to optimize efficiency and reduce costs.<br>• Ensure compliance with value-based care models, data security protocols, and documentation standards.<br>• Prepare and present comprehensive reports on department performance to senior leadership.
<p>We are looking for a Paralegal to join our team in Denver, Colorado. In this Contract position, you will play a critical role in supporting legal processes and managing cases, particularly in the areas of civil litigation and personal injury. The ideal candidate will have strong organizational skills and be adept at handling discovery, client intake, and case management tasks.</p><p><br></p><p>Responsibilities:</p><ul><li>Organize and manage discovery-related documentation for auto accident cases, ensuring accuracy and compliance with legal standards.</li><li>Assist attorneys in civil litigation processes specific to auto accident matters, including preparing case files and coordinating court filings.</li><li>Utilize case management software to efficiently maintain and update records for auto accident claims.</li><li>Handle client intake procedures, including gathering details about motor vehicle incidents for initial case evaluation.</li><li>Review and compile medical records, police reports, and insurance documents to support personal injury and auto accident claims.</li><li>Support attorneys in drafting legal documents and correspondence related to both pre-litigation and litigation matters in auto accident cases.</li><li>Coordinate with clients, insurance companies, and third parties to facilitate eSettlement and claims resolution processes for traffic accident cases.</li><li>Maintain organized case files and ensure timely submission of all required legal documentation.</li><li>Conduct factual and legal research to support case preparation and strengthen legal arguments in motor vehicle accident litigation.</li></ul><p><br></p>
We are looking for a detail-oriented and friendly individual to join our team as a Patient Registration Specialist in Blue Ash, Ohio. In this Contract-to-Permanent role, you will play a vital part in ensuring a smooth registration process for patients while maintaining accurate records and providing excellent customer service. This position is within the healthcare sector, offering an opportunity to contribute meaningfully to patient care.<br><br>Responsibilities:<br>• Welcome patients and visitors warmly, ensuring a positive first impression.<br>• Maintain and update patient records with accuracy and confidentiality.<br>• Handle insurance claims and payment processing efficiently.<br>• Monitor inventory levels and order supplies as needed.<br>• Coordinate patient scheduling and registration processes.<br>• Verify medical insurance details to ensure proper billing.<br>• Assist patients with inquiries, providing clear and helpful information.<br>• Perform general administrative duties to support daily operations.<br>• Address any issues or concerns related to patient registration promptly.
<p>We are looking for an Insurance Authorization Coordinator to join our team in Saco, Maine. This role involves managing insurance-related tasks and ensuring the accuracy of patient benefit verifications. As a key member of our healthcare team, you will handle confidential patient information with professionalism and attention to detail. This is a fully onsite, long-term contract position.</p><p><br></p><p>Responsibilities:</p><p>• Conduct outbound calls to insurance companies to verify patient benefits and coverage details.</p><p>• Manage and process insurance authorizations efficiently and accurately.</p><p>• Maintain and update electronic medical records related to insurance verification.</p><p>• Use tools like Chrome, Microsoft Outlook, and Adobe to facilitate daily operations.</p><p>• Ensure all patient information is handled in compliance with confidentiality standards.</p><p>• Collaborate with healthcare staff to address insurance-related inquiries or issues.</p><p>• Monitor authorization expirations and initiate renewals as necessary.</p><p>• Support administrative tasks related to insurance authorization processes.</p>
We are looking for an experienced Paralegal to join our team in San Rafael, California. The ideal candidate will bring expertise in plaintiff-side personal injury cases, managing them from initial intake through settlement. This role requires a strong understanding of California personal injury law, insurance negotiations, and pre-litigation processes.<br><br>Responsibilities:<br>• Handle plaintiff-side personal injury cases, overseeing the process from intake to settlement.<br>• Prepare detailed demand packages and coordinate the retrieval and review of medical records.<br>• Negotiate with insurance companies to achieve favorable resolutions for clients.<br>• Resolve liens and ensure compliance with California-specific personal injury procedures.<br>• Maintain organized case files using case management software.<br>• Conduct discovery tasks and assist with trial preparation as needed.<br>• Collaborate with attorneys and other team members to ensure seamless case progression.<br>• Provide regular updates to clients regarding case status and developments.
The Medical Billing Support Services Associate I coordinate and performs all aspects of the processing of cash receipts from automated and manual payers in accordance with training materials, scripts, and standard operating procedures. Position also performs a variety of duties which may include reviewing overpayments, credits and recoupments. Making phone calls and/or using payers web portals to check patient eligibility or confirming status of pending recoupments. This role is a Hybrid Remote role. Candidate must live with in Los Angeles County. <br>Essential Duties:<br>• Understand the practice billing and collection system and process requirements for the automated and manual cash posting, batch balancing and reconciliation of cash receipts in the insurance billing process.<br>• Researches and analyzes un-posted cash on hand and unapplied cash to ensure timely posting and resolution.<br>• Investigate unapplied cash receipts and resolve or escalate in a timely manner to lead or supervisor.<br>• Reverses balance to credit or debit if charges were improperly billed.<br>• Contacts insurance carriers as necessary to determine correct payment application.<br>• Reviews correspondences related to refunds and or recoupments. Takes the necessary actions such as issuing a refund request or sending a dispute/appeal to the payer.<br>• Responsible for evaluating credit balances and ensuring that refunds are issued to the appropriate payer in a timely and accurate manner.<br>• Work with Finance and other Revenue Cycle Departments to optimize the cash posting, balancing and reconciliation process.<br>• Communicates issues related to payment posting and refunds from payers to management.<br>• Updates correct payer and resubmits claims to the payers.<br>• Consistently meets/exceeds productivity and quality standards.<br>• Cross trained and performs billing processes such as charge entry, insurance verification of eligibility and ensuring correct payer is billed, reviewing, and resolving billing edits from worklists.<br>• Cross trained and performs customer service duties as such as answering patient phone calls, patient email inquiries or division email inquiries related to patient balances.<br>• Contacting insurance payers on behalf of the patient and or with the patient on the call to resolve patient responsibility concerns. Review and resolve self-pay credit balances.<br>• Special projects assigned by leadership for example annual audits, escheatment reviews, payer projects, compliance monthly audits.<br>• Special billing and collections for LOAs.<br>• Special billing and collections for Case Rates.<br>• Special billing and collections for Embassy Services.<br>• Performs other related duties as assigned by management team.
