<p><strong>Job Summary:</strong></p><p>We are seeking a detail-oriented and organized Medical Records Clerk to join our healthcare team. In this role, you will be responsible for maintaining, organizing, and securing patient medical records while ensuring accuracy, confidentiality, and compliance with all applicable regulations. The ideal candidate has strong administrative skills, excellent attention to detail, and the ability to work efficiently in a fast-paced medical environment.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Maintain, update, and organize patient medical records in electronic and paper filing systems</li><li>Review records for accuracy, completeness, and proper documentation</li><li>Retrieve and release medical records in accordance with privacy regulations and internal policies</li><li>Process requests for patient information from authorized individuals, providers, and third parties</li><li>Scan, index, and file medical documents into electronic health record systems</li><li>Ensure confidentiality and security of sensitive patient information</li><li>Communicate with physicians, nurses, administrative staff, and patients regarding record requests and documentation needs</li><li>Track missing, incomplete, or outdated records and follow up as needed</li><li>Assist with audits and compliance reviews related to medical recordkeeping</li><li>Perform general clerical and administrative support duties as assigned</li></ul><p><br></p>
We are looking for a detail-oriented Medical Records Clerk to support order processing and documentation activities for a manufacturing organization in Minneapolis, Minnesota. This Long-term Contract position focuses on coordinating medical record review, maintaining accurate patient information, and helping move orders efficiently from documentation collection through claim submission and shipment. The ideal candidate is comfortable working with clinicians, clinic staff, patients, and internal teams while managing sensitive records with accuracy and professionalism.<br><br>Responsibilities:<br>• Review clinical documentation to confirm it meets payer guidelines and supports timely order completion.<br>• Communicate with clinicians, clinic staff, patients, and internal partners to secure required records and paperwork for insurance claims and shipment readiness.<br>• Enter, update, and maintain patient and order information in electronic systems with a high level of accuracy and completeness.<br>• Track orders through each stage of the process, helping remove delays and supporting established turnaround-time expectations.<br>• Manage payer portal access and registration details to keep documentation workflows running smoothly.<br>• Participate in team meetings and training sessions while sharing updates, questions, and process ideas.<br>• Provide cross-functional support to coworkers as needed, including account assistance, onboarding support, and related order activities.<br>• Follow all applicable internal standards, external regulations, and departmental procedures when handling records and documentation.<br>• Identify opportunities to improve workflow efficiency and contribute ideas that enhance service quality and speed.
<p>Are you a detail-oriented multitasker looking to grow in the healthcare field? We’re hiring a<strong> Medical Records Associate</strong> to join a dedicated and supportive team at a well-established clinic. In this role, you’ll play a crucial part in supporting patient care by managing critical medical documents and assisting healthcare providers and patients. </p><p><br></p><p><strong>Why You’ll Love This Role:</strong></p><ul><li>Monday-Friday schedule with no weekends!</li><li>Join a team that values your hard work and attention to detail.</li><li>Hands-on training in healthcare systems you can take with you anywhere.</li><li>Located conveniently in Moline, IL—close to transportation with free parking.</li></ul><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Organize and Manage Medical Records: Scanning, uploading, and routing patient documents like labs or imaging.</li><li>Stay Organized in a Fast-Paced Role: Answer incoming calls to respond to requests for medical records and communicate with team members to route requests.</li><li>Be the Link Between Providers and Patients: Sort mail, handle deliveries, and distribute documents across the clinic.</li></ul><p><br></p><p>Help us create a smooth, efficient process for patients and providers. If you’re ready to contribute to a team where you can make a difference, apply here or reach out to our friendly team today at (563) 359-7535 - Erin, Christin and McKinzie are great points of contact for this role and love to help candidates land great opportunities!</p>
<p><strong>Medical Records Legal Assistant</strong></p><p><strong>Location:</strong> St. Louis, MO</p><p>A respected St. Louis law firm is seeking a detail-oriented <strong>Medical Records Legal Assistant</strong> to support attorneys and paralegals in personal injury and litigation matters. This role will be responsible for obtaining, organizing, reviewing, and summarizing medical records, communicating with healthcare providers, and maintaining accurate case files throughout the litigation process.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Request, track, and obtain medical records and billing records from healthcare providers.</li><li>Review, organize, index, and summarize medical documentation for attorney review.</li><li>Maintain case management databases and electronic files.</li><li>Coordinate with clients, medical providers, insurance companies, and opposing counsel.</li><li>Assist with document production, discovery, and trial preparation.</li><li>Monitor deadlines and follow up on outstanding record requests.</li></ul><p><br></p><p><strong>Compensation:</strong> Competitive salary, comprehensive benefits, PTO, and opportunities for professional growth.</p>
<p>We are looking for a detail-oriented Medical Records Release Specialist to support release of information activities for a healthcare team in Owensboro, KY and Leitchfield, Kentucky. This Long-term Contract position focuses on managing document request workflows, upholding privacy and compliance standards, and ensuring accurate billing for completed requests. The ideal candidate brings strong administrative judgment, can manage a steady daily workload, and communicates professionally with internal teams and external requestors.</p><p><br></p><p>Responsibilities:</p><p>• Coordinate incoming release of information requests and move each case through completion with accuracy and urgency.</p><p>• Review documentation to ensure every request meets applicable regulatory and privacy requirements before records are released.</p><p>• Prepare and process invoices tied to fulfilled requests while maintaining organized supporting documentation.</p><p>• Track daily productivity and manage a consistent request volume within established turnaround expectations.</p><p>• Serve as a front-line administrative contact for request status updates, intake questions, and related follow-up.</p><p>• Maintain accurate records in designated systems and update request details to support reporting and audit readiness.</p><p>• Work closely with team members and operational partners to address backlogs, coverage needs, and shifting priorities.</p><p>• Escalate incomplete, unclear, or non-compliant submissions to the appropriate stakeholders for resolution.</p>
We are looking for an Electronic Medical Records Specialist to support accurate and efficient handling of patient documentation for a Contract position in Lynn, Massachusetts. This role focuses on maintaining organized digital health records, ensuring information is complete, accessible, and handled with care. The ideal candidate is comfortable working within electronic record platforms and can contribute to a smooth records management process in a healthcare setting.<br><br>Responsibilities:<br>• Maintain and update patient medical files within electronic record systems, ensuring documentation is accurate and properly categorized.<br>• Review health record entries for completeness and follow up on missing, inconsistent, or unclear information as needed.<br>• Process, organize, and retrieve medical documentation to support clinical, administrative, and compliance-related needs.<br>• Use platforms such as Allscripts and Cerner to manage record workflows and preserve data integrity across patient files.<br>• Respond to authorized requests for patient information while following privacy standards and established release procedures.<br>• Assist with record audits and quality checks to help ensure medical information is current, legible, and stored correctly.<br>• Coordinate with clinical and administrative teams to support timely documentation updates and record availability.<br>• Support electronic record-related process changes or system updates as assigned within the scope of records operations.
<p>We are looking for a dedicated Patient Registration Representative to join our team in Roanoke, Virginia. In this role, you will serve as a vital point of contact for patients, providing exceptional service and support in a fast-paced healthcare environment. This is a long-term contract position offering the opportunity to make a meaningful impact while growing your skills.</p><p><br></p><p>Responsibilities:</p><p>• Answer and manage a multi-line phone system, ensuring the smooth flow of communication</p><p>• Deliver exceptional customer service, addressing patient inquiries and concerns promptly and professionally</p><p>• Execute data entry tasks, keeping patient records up-to-date and accurate</p><p>• Correspond via email, providing clear and concise information to patients and team members</p><p>• Utilize strong interpersonal skills to build rapport with patients and enhance their experience</p><p>• Employ Microsoft Excel, Microsoft Outlook, and Microsoft Word to manage and organize files</p><p>• Schedule appointments, ensuring a well-coordinated flow of patients</p><p>• Adapt to varied shifts, demonstrating flexibility and commitment</p><p>• Use your experience in customer-facing roles such as cashiers, bartenders, waiters, waitresses, etc., to enhance patient pacing and overall satisfaction.</p>
<p>We are offering a long-term contract employment opportunity for a Patient Access Specialist in Lewes, Delaware. This role is in the health sector and is centered around patient registration in both the Outpatient and Emergency Departments. The workplace is onsite-local and offers varied shifts.</p><p><br></p><p>Responsibilities:</p><p>• Answer and manage a multi-line phone system, ensuring the smooth flow of communication</p><p>• Deliver exceptional customer service, addressing patient inquiries and concerns promptly and professionally</p><p>• Execute data entry tasks, keeping patient records up-to-date and accurate</p><p>• Correspond via email, providing clear and concise information to patients and team members</p><p>• Utilize strong interpersonal skills to build rapport with patients and enhance their experience</p><p>• Employ Microsoft Excel, Microsoft Outlook, and Microsoft Word to manage and organize files</p><p>• Schedule appointments, ensuring a well-coordinated flow of patients</p><p>• Adapt to varied shifts, demonstrating flexibility and commitment</p><p>• Use your experience in customer-facing roles such as cashiers, bartenders, waiters, waitresses, etc., to enhance patient pacing and overall satisfaction.</p>
We are looking for a detail-oriented Patient Registration team member to join a healthcare team in Mount Vernon, Washington. This Long-term Contract position focuses on welcoming patients, coordinating registration activities, and supporting front-desk communication in a busy clinical environment. The role is ideal for someone who is organized, service-minded, and comfortable handling sensitive information with accuracy and care.<br><br>Responsibilities:<br>• Welcome patients and complete registration for outpatient appointments and emergency visits with accuracy and efficiency.<br>• Manage incoming calls through the main switchboard and direct inquiries to the appropriate departments or staff members.<br>• Communicate urgent announcements by paging emergency codes and other critical messages when needed.<br>• Update, verify, and maintain patient demographic and account information within registration systems.<br>• Provide courteous assistance to patients, families, and internal staff while addressing questions and resolving routine issues.<br>• Support scheduling, insurance-related intake steps, and other administrative tasks that help maintain smooth daily operations.<br>• Follow established healthcare procedures and privacy standards while working with confidential patient information.<br>• Contribute effectively in a high-volume setting and assist the team with additional front-office duties as required.
We are looking for a detail-oriented Medical Receptionist to support daily front-desk operations for a busy healthcare setting in New York. This long-term contract position is ideal for someone who enjoys helping patients, managing schedules, and keeping administrative workflows organized. The person in this role will serve as a welcoming first point of contact while coordinating appointments and assisting with essential office tasks.<br><br>Responsibilities:<br>• Welcome patients upon arrival, guide them through the check-in process, and help create a positive office experience.<br>• Coordinate appointment calendars by scheduling, confirming, rescheduling, and canceling patient visits as needed.<br>• Manage front-desk communications by answering calls, responding to routine questions, and directing inquiries to the appropriate staff.<br>• Maintain accurate patient information in office records and update documentation during registration and follow-up interactions.<br>• Support daily administrative functions such as preparing paperwork, handling general reception tasks, and organizing front office materials.<br>• Assist patients with basic forms, office procedures, and visit-related information using clear and courteous communication.<br>• Work closely with clinical and administrative team members to keep patient flow efficient throughout the day.
<p>We are seeking a professional and personable Medical Receptionist to join a busy healthcare office. This individual will serve as the first point of contact for patients while providing front-desk and administrative support to the medical team.</p><p>The ideal candidate will have strong customer service skills, excellent attention to detail, and the ability to manage multiple priorities in a fast-paced healthcare environment.</p><p><br></p><p>Responsibilities</p><ul><li>Greet and check in patients in a professional and welcoming manner</li><li>Answer, screen, and route incoming phone calls</li><li>Schedule, confirm, and reschedule patient appointments</li><li>Collect and verify patient demographic and insurance information</li><li>Update patient information within the electronic medical record system</li><li>Assist with patient registration and intake documentation</li><li>Collect copays and process patient payments as needed</li><li>Respond to patient questions and provide general information regarding appointments and office procedures</li><li>Communicate with clinical staff regarding patient arrivals, scheduling concerns, and other needs</li><li>Scan, file, and maintain accurate patient documentation</li><li>Process incoming and outgoing correspondence, faxes, and medical records requests</li><li>Maintain patient confidentiality and follow HIPAA requirements</li><li>Keep the reception and waiting areas organized and professional</li><li>Provide additional administrative support to the medical office as needed</li></ul><p><br></p>
<p>We are looking for a detail-oriented Medical Receptionist to support daily front-desk operations for a healthcare setting in Warrendale and South Point. . This contract to hire position is ideal for someone who enjoys creating a welcoming patient experience while managing scheduling, check-in activities, and administrative coordination. The role requires strong communication, attention to detail, and the ability to keep the front office organized in a fast-paced medical environment. Monday - Friday 7:15am - 3:30pm, pay range $16- $18/hr.</p><p><br></p><p>Responsibilities:</p><p>• Welcome patients and visitors warmly, provide front-desk assistance, and help maintain an efficient and organized reception area.</p><p>• Coordinate appointment calendars by arranging, confirming, and updating patient visits based on office procedures and provider availability.</p><p>• Manage patient check-in processes by collecting required information, verifying details, and preparing records for upcoming appointments.</p><p>• Answer incoming calls, respond to routine questions, and direct messages or requests to the appropriate clinical or administrative team members.</p><p>• Perform day-to-day administrative support tasks such as filing, data entry, and maintaining accurate front-office documentation.</p><p>• Communicate clearly with patients regarding scheduling changes, office expectations, and general visit preparation instructions.</p><p>• Support office workflow by identifying appointment updates or registration issues and escalating concerns when needed.</p>
<p>A healthcare company is looking for a <strong>Medical Receptionist</strong> to support a non-profit residential treatment program in Los Angeles, California. This Medical Receptionist position is suited for someone who brings professionalism, sound judgment, and a compassionate approach to front-desk operations in a sensitive care setting. The Medical Receptionist will create a welcoming experience for visitors and clients while handling confidential information with discretion and maintaining respectful boundaries in daily interactions.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><p>• Welcome clients, visitors, and staff in a courteous manner and serve as the first point of contact for the facility.</p><p>• Coordinate appointment calendars, manage patient scheduling needs, and help keep the front office running smoothly throughout the day.</p><p>• Handle patient check-in procedures accurately, confirm basic information, and direct individuals to the appropriate staff or service area.</p><p>• Answer incoming calls, respond to routine front-desk inquiries, and relay messages promptly and professionally.</p><p>• Maintain organized reception and administrative records while safeguarding sensitive information in accordance with confidentiality standards.</p><p>• Support general medical front office tasks such as filing, document preparation, and routine clerical assistance for the care team.</p><p>• Communicate with individuals from diverse backgrounds in a calm, respectful, and nonjudgmental manner within a residential behavioral health environment.</p><p><br></p><p><strong>Benefits:</strong> Health, Dental, Vision, 401k, and Sick Time Off.</p>
<p>We are looking for a friendly and organized Medical Receptionist to support daily front-desk operations in Torrance, California. This Contract Medical Receptionist is ideal for someone who enjoys helping patients, managing administrative tasks, and creating a welcoming experience in a busy healthcare setting. The person in this role will handle appointment coordination, patient intake support, and routine office activities while maintaining accuracy and professionalism throughout each interaction. Apply to become a Medical Receptionist today!</p><p><br></p><p>Responsibilities:</p><p>• Welcome patients and visitors, provide courteous assistance, and guide them to the appropriate clinic areas or team members.</p><p>• Review patient demographic details and insurance information for accuracy, and assist with collecting required copays or other front-desk payments.</p><p>• Support the check-in process by distributing forms, gathering completed documents, and ensuring required paperwork is properly handled.</p><p>• Track missed visits and schedule changes, then promptly communicate no-shows and cancellations to the appropriate clinical support staff.</p><p>• Arrange return visits and outreach to patients by phone to confirm upcoming appointments and help maintain schedule readiness.</p><p>• Manage incoming calls, respond to routine front-office questions, and direct inquiries to the correct department when needed.</p><p>• Carry out general administrative and clerical tasks that keep reception and patient-facing operations running smoothly in a high-volume environment.</p>
<p>Are you a caring and compassionate individual who enjoys helping others? Robert Half is looking for dynamic Medical Receptionists with healthcare specific experience to assist our clients in the area. These important care positions frequently become available and we’re looking for vibrant individuals to grow our talent pool. The ideal Medical Receptionist will have experience working in a community health center and have medical insurance knowledge. The Medical Receptionist will enter and review referrals and prior authorization requests, including researching and obtaining additional information as necessary or returning to sender, per standard policies and procedures. The Patient Access Specialist will also review claims for appropriate billing and correct payment, identify and route claims for advanced or clinical review, and assist in providing coordinated care. </p>
We are looking for a detail-oriented Medical Receptionist to support daily administrative and patient-facing operations in Taunton, Massachusetts. This Long-term Contract position plays an important role in maintaining accurate records, coordinating insurance-related tasks, and ensuring clients receive a welcoming and organized experience throughout their care journey. The ideal candidate is comfortable working with healthcare software, managing documentation, and communicating effectively with patients, guardians, providers, and insurance representatives.<br><br>Responsibilities:<br>• Process and monitor claims information, enter data accurately, and investigate any billing inconsistencies to support timely follow-up and resolution.<br>• Confirm insurance eligibility and coverage for both incoming and current clients by contacting payers and documenting benefit details clearly.<br>• Maintain complete, current, and confidential medical records while ensuring client files are organized and compliant with documentation standards.<br>• Open, update, and close client cases in the electronic health record system and upload required forms and supporting documents into each chart.<br>• Coordinate paperwork completion by tracking missing signatures, obtaining provider approvals, and confirming guardian authorization when applicable.<br>• Support intake activities for new clients, including preparing admission documents, entering referral details, and placing clients into the appropriate program groups.<br>• Welcome new clients to the program, provide basic orientation, answer questions, and help create a positive first impression of the office.<br>• Prepare outgoing correspondence to primary care providers, manage PT-1 requests and renewals, maintain schedules, and handle routine office mail and supply ordering.
<p>We are looking for a Medical Receptionist to support a busy healthcare environment. This Contract position focuses on creating a welcoming front-desk experience while ensuring patient information, scheduling, and documentation are handled accurately. The ideal candidate brings strong customer service skills, comfort with administrative healthcare tasks, and the ability to stay organized in a fast-paced clinical setting.</p><p><br></p><p>Responsibilities:</p><p>• Welcome patients upon arrival, confirm identification, and assist with appointment check-in and scheduling needs.</p><p>• Review demographic and insurance details for accuracy and ensure required records are complete before visits.</p><p>• Upload and organize patient-related documents in the appropriate electronic record system.</p><p>• Prepare materials and chart documentation needed for upcoming appointments and next-day visits.</p><p>• Provide patients with requested imaging discs and reports after securing the proper medical release authorization.</p><p>• Manage incoming correspondence by sorting mail, routing faxes, and directing information to the correct recipients.</p><p>• Respond appropriately to urgent emergency calls and guide staff according to established procedures.</p><p>• Coordinate with radiologists, clinic personnel, referring offices, and patients to resolve appointment and scheduling questions.</p><p>• Offer cross-coverage support for scheduling and radiology support functions as needed, while also assisting with clerical tasks, supply management, and onboarding support for team members.</p>
<p>We are looking for a personable and organized Medical Receptionist to support a busy specialty clinic team in Minneapolis, Minnesota. This opportunity is ideal for someone who enjoys creating a welcoming patient experience while keeping front desk operations accurate and efficient. In this role, you will coordinate patient-facing administrative tasks, support scheduling needs, and help ensure smooth communication between patients, providers, and clinic staff.</p><p><br></p><p>Responsibilities:</p><p>• Welcome patients and visitors upon arrival, complete appointment check-in for clinic and radiology visits, and provide a welcoming first point of contact.</p><p>• Guide patients through required forms and intake documents, answering routine questions to help them complete paperwork correctly.</p><p>• Collect and verify demographic, insurance, and eligibility details, then enter information accurately into the practice management system to support timely claims processing.</p><p>• Receive co-payments and other patient balances, record transactions properly, and follow established front desk payment procedures.</p><p>• Prepare daily appointment materials and maintain accurate charts to keep providers and staff organized throughout the day.</p><p>• Arrange follow-up visits and other future appointments while helping patients understand next steps in their care.</p><p>• Introduce patients to the online portal, assist with enrollment, and explain how to use available self-service features.</p><p>• Coordinate interpreter services when needed and respond to patient or visitor questions, directions, and general concerns in a courteous manner.</p><p>• Maintain front office organization by keeping the lobby presentable, monitoring basic supplies, and updating provider referral information in NextGen for accurate records.</p><p>• Partner with clinical and administrative staff to support steady patient flow and continuity of care across the clinic.</p>
<p>Our client is seeking an experienced <strong>Medical Coder</strong> with a strong background in <strong>Orthopedic Surgery</strong> coding. This remote opportunity is ideal for a detail-oriented professional with expertise in <strong>code abstraction</strong>, <strong>Medi-Cal</strong>, and <strong>Hospital UB-04</strong> billing and coding practices. Based on general knowledge.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Review and accurately assign medical codes for orthopedic surgery procedures, diagnoses, and related services. </li><li>Perform detailed <strong>code abstraction</strong> from clinical documentation. </li><li>Ensure coding compliance with payer, state, and federal regulations. </li><li>Apply knowledge of <strong>Medi-Cal</strong> guidelines and requirements. </li><li>Process and review coding related to <strong>Hospital UB-04</strong> claims. </li><li>Collaborate with clinical and revenue cycle teams to resolve coding discrepancies and support clean claim submission. </li><li>Maintain accuracy and productivity standards in a remote work environment. </li></ul><p><br></p>
<p>We are seeking a compassionate, detail-oriented <strong>Medical Customer Service Representative</strong> to join our team. In this role, you will serve as a primary point of contact for patients, providers and internal staff, helping ensure a positive experience through excellent service and accurate support. The ideal candidate is professional, organized and comfortable working in a fast-paced healthcare environment.</p><p><br></p><p><strong>Hours: </strong>Monday - Friday 8am - 5pm</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Answer incoming calls and respond to patient inquiries in a courteous and timely manner</li><li>Assist patients with appointment scheduling, registration and general service questions</li><li>Verify patient information and update records accurately in the system</li><li>Explain office procedures, insurance requirements and billing-related information as appropriate</li><li>Route calls and messages to the appropriate departments or medical staff</li><li>Resolve customer concerns efficiently while maintaining empathy and professionalism</li><li>Support patient intake and administrative processes</li><li>Maintain confidentiality of patient information and follow all applicable privacy guidelines</li><li>Document all interactions clearly and accurately</li><li>Assist with additional front office or customer support duties as needed</li></ul><p><br></p>
<p>We are looking for a detail-oriented Medical Data Entry Clerk to support daily administrative and patient information workflows. This is a Contract position suited for someone who can work efficiently in a fast-paced medical office environment while maintaining accuracy across multiple systems. The ideal candidate is comfortable managing digital communications, coordinating time-sensitive tasks, and entering patient data with a high level of precision.</p><p><br></p><p>Responsibilities:</p><p>• Monitor and organize several Outlook inboxes to ensure messages are reviewed, prioritized, and addressed promptly.</p><p>• Use the company’s web-based console to manage incoming work and route assignments to team members without delay.</p><p>• Distribute patient-related tasks quickly so outbound follow-up can begin within minutes of receipt.</p><p>• Enter and update patient information accurately in the Brightree platform and other electronic record systems as needed.</p><p>• Collaborate with staff through Microsoft Teams to share updates, clarify requests, and maintain workflow continuity.</p><p>• Support medical office operations by handling data processing tasks connected to claims, insurance information, and documentation.</p><p>• Maintain complete and accurate records while following established procedures for confidentiality and data integrity.</p>
<p>We are looking for a detail-oriented LOCAL Medical Record Technician to support health insurance record retrieval and documentation activities for a long-term contract assignment based in Lynnwood, WA. This part-time opportunity works closely with risk adjustment and quality teams to obtain records, prepare provider communications, and keep information organized across multiple systems. The role is well suited for someone who is comfortable handling sensitive information, meeting firm deadlines, and navigating electronic medical record platforms in a fast-paced environment.</p><p><br></p><p>Responsibilities:</p><p>• Obtain electronic medical records from provider platforms and related record-copy services to support risk adjustment and quality initiatives.</p><p>• Prepare and issue written requests to providers for needed documentation, ensuring requests are accurate and timely.</p><p>• Enter, update, and maintain record-tracking information with a high level of accuracy across internal tools and databases.</p><p>• Perform research using web-based resources and internal systems to locate information and resolve gaps in record collection.</p><p>• Contact provider offices as needed to follow up on outstanding requests and help remove barriers to receiving documentation.</p><p>• Assist with onboarding and guiding contract staff during high-volume periods, including sharing process knowledge and best practices.</p><p>• Contribute to quality review activities by checking work completed by contingent staff and helping maintain consistent standards.</p><p>• Update job aids and reference materials for provider systems and copy services to support efficient team operations.</p><p>• Carry out additional project or administrative duties assigned by team leadership in support of medical record retrieval efforts.</p>
We are looking for a detail-oriented Medical Record Technician to support health insurance record retrieval and documentation efforts in Mountlake Terrace, Washington. This Long-term Contract role works closely with risk adjustment and quality teams to obtain electronic medical records, prepare provider correspondence, and keep project activity moving on schedule. The position also contributes to research, data accuracy, and provider follow-up while handling sensitive information in a confidential and compliant manner.<br><br>Responsibilities:<br>• Obtain electronic medical records from provider platforms and copy service portals to support quality and risk adjustment initiatives.<br>• Prepare and issue provider record request letters for commercial, Medicare Advantage, federal, and related lines of business.<br>• Perform accurate data entry and update tracking details across internal tools and source systems.<br>• Research provider information and navigate multiple EMR or EHR environments to resolve record retrieval issues.<br>• Contact provider offices as needed to address delays, remove barriers, and improve turnaround times for requested documentation.<br>• Assist with onboarding and guidance for contingent staff during high-volume periods and help reinforce team procedures.<br>• Contribute to quality review activities by checking retrieval work for completeness, accuracy, and adherence to standards.<br>• Maintain and update job aids for provider systems and copy services to support efficient and consistent workflows.<br>• Manage assigned tasks within established deadlines and provide additional project support requested by team leadership.
<p>We are looking for a Medical Assistant to support patient access and coordination for a contract opportunity in San Luis Obispo, California. This role focuses on arranging appointments, confirming essential patient information, and delivering courteous assistance over the phone. The ideal candidate is organized, detail-oriented, and comfortable working in a fast-paced healthcare setting while helping patients navigate scheduling needs.</p><p><br></p><p>Responsibilities:</p><p>• Coordinate patient appointments for medical imaging and related services, ensuring calendars are updated accurately and efficiently.</p><p>• Reach out to patients by phone to arrange visits, confirm availability, and provide clear instructions before scheduled appointments.</p><p>• Enter and maintain patient demographic details in the appropriate systems with a high level of accuracy.</p><p>• Assist patients with scheduling questions, rescheduling requests, and general appointment support in a thorough and attentive manner.</p><p>• Manage inbound and outbound calls using strong phone communication skills and a service-focused approach.</p><p>• Review scheduling information for completeness and address discrepancies to help avoid delays in patient care.</p><p>• Support daily administrative tasks related to appointment management, documentation, and data entry.</p><p>• Work closely with internal staff to help maintain smooth scheduling operations across the department.</p>
<p>We are seeking an experienced <strong>Patient Access Representative / Medical Scheduler</strong> to join a busy healthcare team for a <strong>3-month temporary assignment</strong>. The ideal candidate will have a strong background in patient scheduling, registration, insurance verification, and customer service within a healthcare setting.</p><p><br></p><p>🚨 EPIC EXPERIENCE IS REQUIRED</p><p><strong>Recent hands-on EPIC experience is a non-negotiable requirement for this role.</strong> Candidates must be proficient with EPIC scheduling and patient registration workflows. Applications without EPIC experience will not be considered.</p><p>Key Responsibilities</p><ul><li>Schedule, confirm, reschedule, and cancel patient appointments.</li><li>Coordinate referrals and provider schedules to ensure efficient patient access.</li><li>Verify insurance eligibility, referrals, and authorizations.</li><li>Accurately register patients and update demographic information.</li><li>Ensure proper patient identification and medical record assignment.</li><li>Obtain and document required patient information.</li><li>Support physicians, clinical staff, and patients with scheduling needs.</li><li>Respond to patient inquiries while providing outstanding customer service.</li><li>Maintain accuracy and attention to detail in a fast-paced environment.</li><li>Collaborate with multiple departments to ensure seamless patient care.</li></ul>