We are looking for a skilled Technical Support Specialist to join our team in Southfield, Michigan. In this role, you will provide exceptional technical assistance and customer service to ensure smooth operations and problem resolution. This position requires strong communication and problem-solving skills as well as a solid understanding of various technical systems.<br><br>Responsibilities:<br>• Deliver prompt and attentive customer service to meet departmental performance goals.<br>• Provide technical assistance on installations, upgrades, and troubleshooting for various systems.<br>• Accurately document customer interactions and resolutions with attention to detail.<br>• Communicate technical issues effectively to customers and collaborate with internal teams.<br>• Utilize tools and resources to manage service desk tickets and resolve issues efficiently.<br>• Offer support for operating systems such as Microsoft Windows, Apple iOS, and Android.<br>• Perform basic troubleshooting and resolve issues related to Active Directory and Microsoft SQL Server.<br>• Ensure compliance with quality assurance standards and methodologies.<br>• Maintain up-to-date knowledge of relevant software and systems.<br>• Respond to telephone support requests in a timely and effective manner.
<p><strong>Senior Financial Analyst</strong></p><p><br></p><p>Our trusted client is seeking an experienced Senior Financial Analyst Consultant for a long-term engagement. This role is ideal for someone with a keen attention to detail and a strong background in integration activities. As a long-term contract position, this opportunity offers the chance to collaborate with cross-functional teams and contribute to the financial success of the organization.</p><p><br></p><p>The day-to-day responsibilities include:</p><ul><li>Assist in preparing and consolidating historic financial statements for multiple locations going back several years.</li><li>Ensure accuracy and completeness of financial data during consolidation, collaborating with local site teams and shared service centers.</li><li>Support finance workstreams for carve‑out and post‑acquisition integration.</li><li>Perform G/L account mappings and validating financial structure alignment.</li><li>Execute profit center splits, new cost center creation, and ensure appropriate financial coding.</li><li>Coordinate headcount transfers and related cost allocations.</li><li>Assist with asset transfers and ensuring adherence to corporate policy and audit requirements.</li><li>Partner with local site teams, shared services, senior management, IT, and external consultants to ensure seamless transitions.</li></ul>
We are looking for an IT Support Specialist to join a dynamic healthcare environment in Ann Arbor, Michigan. In this role, you will provide essential technical assistance to a large hospice facility, ensuring smooth operations for both on-site and remote staff. This is a contract position with the potential for long-term employment, offering the opportunity to grow within the organization while making a meaningful impact.<br><br>Responsibilities:<br>• Provide first-level troubleshooting for technical issues related to Windows-based systems, including Active Directory, Office 365, and Exchange.<br>• Offer hands-on support for mobile devices such as Android smartphones and iPads.<br>• Deliver exceptional customer service to assist staff in a high-pressure healthcare environment.<br>• Facilitate the onboarding process for 20-30 new team members each month, ensuring their technical setup is complete.<br>• Conduct network troubleshooting to address connectivity issues and ensure reliable operations.<br>• Manage hardware inventory, including tracking and deploying necessary equipment.<br>• Assist field personnel with online troubleshooting and station setup as required.<br>• Collaborate with team members to maintain system functionality and resolve technical challenges.<br>• Ensure compliance with organizational IT protocols and practices.
