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256 results for Customer Service jobs

Customer Service

Tampa, FL
onsite
Temporary / Contract
18 - 20 USD / Hourly
We are looking for customer-focused professionals to join a Long-term Contract opportunity supporting seasonal demand in Tampa, Florida. In this role, you will assist customers with order-related questions, provide solutions for online purchasing issues, and help create a smooth service experience across phone and digital channels. This assignment is expected to run through the peak season, with the possibility of longer-term employment based on business needs and available openings. Responsibilities: • Guide customers through placing new product orders and ensure information is entered accurately • Update existing purchases by making requested changes and confirming revised order details • Support online shoppers by resolving issues that prevent successful order completion • Troubleshoot basic account access problems, including password reset assistance and similar login concerns • Enter orders directly for customers when self-service options are not successful or practical • Manage a steady volume of inbound service interactions while maintaining professionalism and service quality • Document customer cases and order activity using platforms such as Salesforce and AS400 • Participate in onsite training and apply learned processes during hands-on support activities
2026-09-04T00:00:00Z

Customer Service

Hauppauge, NY
onsite
Permanent / Full Time
58000 - 60000 USD / Yearly
We are looking for a customer-focused detail-oriented individual to join our team in Hauppauge, New York. This position supports sales-related activities by assisting customers, responding to inquiries, and helping drive strong service outcomes. The ideal candidate brings at least 3 years of experience in customer service or sales support, along with solid Excel skills and the ability to manage both inbound and outbound communication effectively. Responsibilities: • Respond to customer inquiries by phone and email, providing accurate information and timely follow-up. • Support sales efforts by assisting with inside sales activities and helping move customer requests through completion. • Build positive client relationships through attentive service and consistent communication. • Coordinate inbound and outbound customer interactions to identify needs and support business growth. • Prepare, update, and maintain sales-related records and reports using Excel. • Work closely with internal teams to ensure orders, requests, and service issues are handled efficiently. • Assist with direct sales support tasks that contribute to customer satisfaction and revenue generation.
2026-08-31T00:00:00Z

Customer Service/Sales Support

Chattanooga, TN
onsite
Temporary to Hire
18 - 23 USD / Hourly
Are you a customer-focused professional who enjoys building relationships, solving problems, and supporting a sales team? Our client, a well-established manufacturing company in Tennessee, is seeking a CSR / Sales Support Representative to join their team on a contract-to-permanent basis. This is a great opportunity for someone who enjoys a combination of customer service, order management, sales support, and account development. You’ll serve as a key point of contact for customers while partnering with sales, operations, production, and logistics to ensure a seamless experience from quote through delivery. What You’ll Do<ul><li>Manage customer orders from entry through fulfillment, ensuring accuracy and timely follow-up</li><li>Prepare quotes and pricing for repeat business and support sales representatives with larger opportunities</li><li>Build strong customer relationships and identify opportunities to recommend additional products or services</li><li>Respond to customer questions, quote requests, and service concerns quickly and professionally</li><li>Coordinate with sales, production, operations, and logistics to keep orders moving and resolve issues</li><li>Maintain accurate customer, order, and sales information across multiple systems</li><li>Communicate product information, pricing, order status, and delivery expectations to customers</li><li>Look for opportunities to improve processes, increase efficiency, and enhance the customer experience</li></ul>Why You’ll Like This OpportunityIf you’re looking for a role where you can do more than simply process orders, this is an opportunity to build customer relationships, support sales, solve problems, and make a direct impact on the business.You’ll work with a collaborative team, gain valuable experience within a manufacturing environment, and have the opportunity to transition into a long-term, permanent position.
2026-09-09T00:00:00Z

Customer Service Res

Covington, KY
onsite
Temporary / Contract
18 - 25 USD / Hourly
Robert Half is seeking a friendly, dependable, and customer-focused Customer Service Representative to join our team. The ideal candidate is an effective communicator who enjoys helping others, resolving problems, and creating a positive customer experience.Responsibilities<ul><li>Respond to customer questions by phone, email, or chat</li><li>Provide accurate information regarding products, services, accounts, and company policies</li><li>Assist customers with orders, scheduling, billing questions, and general account support</li><li>Research and resolve customer concerns promptly and professionally</li><li>Document customer interactions and update account information</li><li>Process orders, payments, returns, or service requests as needed</li><li>Escalate complex issues to the appropriate department</li><li>Complete data entry and other administrative tasks</li><li>Collaborate with team members to meet customer service goals</li><li>Maintain a professional and positive attitude in a fast-paced environment</li></ul>What We Offer<ul><li>Competitive pay</li><li>Supportive team environment</li><li>Comprehensive training</li><li>Opportunities for professional growth</li><li>Benefits may be available based on employment status</li></ul>
2026-08-24T00:00:00Z

Customer Service Rep

West Palm Beach, FL
onsite
Temporary / Contract
20 - 20 USD / Hourly
Job SummaryWe are seeking a Customer Service Specialist to provide outstanding support to customers and help ensure a positive client experience. The ideal candidate is professional, detail oriented, and skilled at resolving inquiries efficiently across phone, email, and other communication channels. Based on general knowledge.Key Responsibilities<ul><li>Respond to customer inquiries in a timely and professional manner. Based on general knowledge.</li><li>Resolve issues related to orders, billing, accounts, products, or services. Based on general knowledge.</li><li>Maintain accurate customer records and document all interactions in the appropriate systems. Based on general knowledge.</li><li>Escalate complex concerns to the appropriate department when needed. Based on general knowledge.</li><li>Provide product, service, and policy information to customers. Based on general knowledge.</li><li>Support internal teams by sharing customer feedback and identifying service improvement opportunities. Based on general knowledge.</li></ul>
2026-08-26T00:00:00Z

Customer Service Rep

Honolulu, HI
onsite
Temporary / Contract
20 - 24 USD / Hourly
Robert Half is partnering with our client to identify a detail-oriented and customer-focused Client Services Representative to join their team in Honolulu. This is a contract-to-hire opportunity ideal for someone who thrives in a fast-paced environment, enjoys helping people, and can balance high-volume customer communication with accurate administrative processing. The Client Services Representative will support clients throughout the enrollment and service lifecycle by handling inbound and outbound calls, responding to emails, processing documentation, and maintaining accurate records across multiple systems. This role requires strong customer service skills, attention to detail, and the ability to navigate multiple databases while managing competing priorities and deadlines. Key Responsibilities<ul><li>Support clients through the enrollment and onboarding process.</li><li>Process documentation and electronic communications accurately and efficiently.</li><li>Perform high-volume data entry across multiple systems and databases.</li><li>Serve as a primary point of contact for client inquiries via phone and email.</li><li>Research, resolve, and document customer concerns within established service timelines.</li><li>Maintain accurate and confidential records while ensuring compliance with applicable regulations and policies.</li><li>Collaborate with internal departments to coordinate resolutions and communicate client needs.</li><li>Build and maintain positive relationships with clients, families, community partners, and other stakeholders.</li><li>Manage fluctuating inbound and outbound call volumes while maintaining service quality.</li><li>Support outreach, education, and relationship-building efforts within the community.</li><li>Assist with escalated issues while maintaining professionalism and confidentiality.</li><li>Meet established productivity, quality, and accuracy standards.</li><li>Perform additional administrative and customer support duties as assigned.</li></ul>
2026-09-04T00:00:00Z

Customer Service Rep

Miami, FL
onsite
Temporary / Contract
18 - 20 USD / Hourly
Dedicated Customer Service Professional seeking a contract opportunity. Experienced in resolving customer concerns, managing high-volume inquiries, and providing outstanding service in fast-paced environments.
2026-09-03T00:00:00Z

Customer Service Representative

Pierceton, IN
onsite
Temporary / Contract
20 - 23 USD / Hourly
We are looking for a detail-oriented Customer Service Representative to support order processing and customer communication for a Long-term Contract position based in Pierceton, Indiana. In this role, you will help ensure orders are entered correctly, respond to customer inquiries by phone, and assist with return-related requests. This opportunity is well suited for someone who is comfortable working with data, learning product details such as part numbers, and maintaining accuracy in a fast-paced service environment. Responsibilities: • Enter customer sales orders into the company system with a high level of accuracy to support timely material planning and fulfillment. • Handle inbound customer calls professionally, providing clear information and resolving routine questions related to orders and service needs. • Make outbound calls as needed to confirm order details, clarify customer requests, and support smooth processing. • Review order information carefully to minimize errors and maintain reliable customer records. • Assist customers with return requests, documenting issues and helping move each case through the appropriate process. • Use Excel and internal visual system tools to track information, update records, and support daily service activities. • Learn and apply product and part number knowledge to improve order accuracy and customer support quality.
2026-08-13T00:00:00Z

Customer Service Representative

Newark, NJ
onsite
Temporary / Contract
18 - 22 USD / Hourly
We are looking for a dedicated Customer Service Representative to join our team in Newark, New Jersey. In this long-term contract role, you will serve as the first point of contact for customers, ensuring their inquiries are handled efficiently and professionally. This position requires excellent communication skills and a strong ability to manage customer interactions effectively. Responsibilities: • Handle inbound and outbound calls with professionalism and empathy, addressing customer inquiries and concerns. • Process orders accurately and efficiently, ensuring all details are captured correctly. • Maintain detailed records of customer interactions and transactions in the system. • Resolve customer issues promptly, coordinating with internal teams when necessary. • Provide clear and accurate information about products, services, and company policies. • Strive to exceed customer satisfaction standards by offering exceptional service. • Follow established procedures and guidelines for call center operations. • Monitor and manage multiple customer accounts simultaneously. • Identify opportunities to improve service processes and share feedback with management.
2026-09-08T00:00:00Z

Customer Service Representative

Fort Wayne, IN
onsite
Temporary / Contract
20 - 20 USD / Hourly
A growing organization is seeking a detail-oriented and reliable Customer Service & Data Entry Specialist to support their team during a temporary coverage need. This role is critical in helping manage increasing workload and ensuring smooth day-to-day operations.This is a great opportunity for someone looking for full-time hours with the potential for long-term growth.Customer service in a manufacturing environment is a highly preferred.Key Responsibilities<ul><li>Enter, update, and maintain accurate data in internal systems</li><li>Assist with shipment setup and order processing</li><li>Respond to customer inquiries via phone and email with professionalism</li><li>Ensure timely follow-up and clear communication with internal and external partners</li><li>Review and verify data for accuracy; correct discrepancies as needed</li><li>Support documentation and file organization (digital and physical)</li></ul>
2026-09-08T00:00:00Z

Customer Service Representative

Strongsville, OH
onsite
Temporary to Hire
19 - 21 USD / Hourly
We are looking for a Customer Service Representative to join a service-focused team in Strongsville, Ohio. This contract opportunity with potential for a permanent role is ideal for someone who communicates with confidence, stays organized in a fast-paced environment, and can quickly become a dependable resource for customers and internal teams. The person in this role will support daily customer interactions, maintain accurate records, and help ensure orders and service requests are handled efficiently from start to finish. Responsibilities: • Respond to incoming customer calls and inquiries with professionalism, providing timely support and clear follow-up. • Enter and update customer, order, and service information accurately within company systems, including SAP and Microsoft Office tools. • Assist customers with requests related to products, order status, and general service needs while delivering a positive experience. • Prepare and maintain detailed documentation, reports, and records to support daily operations and service tracking. • Coordinate with internal departments to resolve customer issues, clarify information, and keep requests moving forward. • Manage multiple tasks throughout the day while maintaining attention to detail and meeting service expectations. • Support process-related updates and workflow changes as needed, adapting quickly to new procedures and system requirements.
2026-09-08T00:00:00Z

Customer Service Representative

Norwalk, CT
onsite
Temporary / Contract
19.95 - 23.1 USD / Hourly
We are looking for a Customer Service Representative to support customer accounts and coordinate service activities for a Contract position based in Norwalk, Connecticut. This role is ideal for someone who can balance responsive communication, order support, and shipment follow-up while building strong working relationships with customers, sales partners, and internal teams. The position plays an important part in keeping account activity organized, addressing service issues promptly, and helping maintain smooth day-to-day operations in a paper and packaging environment. Responsibilities: • Manage customer inquiries and service requests within established response expectations, ensuring timely and accurate follow-through. • Build strong day-to-day partnerships with customers and sales colleagues, while providing account coverage for other team members when needed. • Review inventory levels, stock aging, and product movement for assigned accounts, then coordinate with sales to address risks or imbalances proactively. • Track account-related updates such as customer feedback, product evaluations, shipment delays, payment concerns, and other issues that may affect service or business performance. • Communicate supply chain changes clearly to customers and internal stakeholders so expectations remain aligned. • Coordinate with logistics partners to support on-time deliveries, provide status updates on late shipments, and help resolve transportation-related concerns. • Improve freight utilization by supporting container planning and monitoring shipments moving from overseas mills, warehouses, and departure ports. • Prepare, organize, and maintain shipping and compliance documentation required for destination countries, policies, and operational procedures. • Escalate process exceptions to the supervisor and recommend practical next steps to address service or operational issues. • Contribute to process improvement efforts, team collaboration, and special assignments such as inventory reconciliation reviews and claims support.
2026-09-08T00:00:00Z

Customer Service Representative

Miami, FL
onsite
Temporary to Hire
18.05 - 20.9 USD / Hourly
We are looking for a Customer Service Representative to join a team in Miami, Florida in a Contract to permanent position. This role is ideal for someone who enjoys helping customers, managing a high volume of calls, and delivering clear, attentive support in both English and Spanish. The right candidate will be comfortable handling multiple requests at once while maintaining accuracy, responsiveness, and a positive customer experience. Responsibilities: • Provide courteous and efficient support to customers by handling a steady flow of inbound calls and addressing service-related questions. • Communicate clearly in both English and Spanish to assist a diverse customer base with empathy and care. • Resolve customer concerns by identifying issues, explaining next steps, and ensuring timely follow-up when needed. • Process order entry and update customer information with a strong focus on accuracy and detail. • Manage both inbound and outbound communication to support service requests, status updates, and issue resolution. • Navigate a fast-paced call center environment while balancing multiple tasks and maintaining service standards.
2026-09-08T00:00:00Z

Customer service representative

Northborough, MA
onsite
Permanent / Full Time
52000 - 60000 USD / Yearly
We are looking for a detail-oriented Customer Service Representative to support customers and internal teams from our Northborough, Massachusetts location. This role combines customer communication, order coordination, and record accuracy in a regulated environment, with a strong focus on timely service and dependable follow-through. The ideal candidate brings experience handling customer requests, processing orders, and maintaining organized documentation while working closely with sales, shipping, and operations. Responsibilities:• Build a strong understanding of company products, service workflows, order procedures, and quality standards to provide accurate support.• Assist assigned customer accounts by answering questions related to products, order progress, shipment updates, and general service needs.• Enter customer orders, quotations, invoices, and account details into company systems with a high level of accuracy and completeness.• Confirm item availability, share expected delivery timelines, and communicate delays, backorders, or supply concerns to customers and internal partners.• Review required prescriptions and supporting documents, ensuring records are complete and properly maintained.• Handle product return requests, create return authorizations in line with company policy, and document all related activity.• Record customer interactions, concerns, and resolutions thoroughly, addressing routine issues directly and escalating more complex matters when needed.• Coordinate with sales, shipping, and operations teams to support accurate fulfillment and consistent customer service outcomes.• For international account support, prepare shipments and manage export paperwork, customs documentation, freight coordination, and commercial invoice requirements for compliant delivery.• Contribute to outreach efforts, special assignments, workspace organization, and departmental coverage as business needs require.Northborough
2026-09-01T00:00:00Z

Customer Service Representative

North Canton, OH
onsite
Temporary to Hire
19 - 22 USD / Hourly
We are looking for a Customer Service Representative to join a manufacturing team in North Canton, Ohio in a contract role with the potential for a permanent position. This position supports customer accounts through timely communication, accurate order coordination, and close partnership with internal teams to help meet delivery commitments. Training is conducted onsite, and after onboarding, the role offers a hybrid schedule with the opportunity to work remotely two days per week. The ideal candidate brings strong customer service judgment, account management experience, and the ability to resolve issues in a fast-paced environment. Responsibilities: • Manage assigned customer accounts by preparing pricing and delivery updates, entering orders, adjusting schedules, and maintaining accurate account records. • Coordinate with sales, supply chain, manufacturing, and other internal teams to address service issues and improve on-time delivery performance. • Monitor open orders and customer demand trends, including forecasting needs, expediting requests, and keeping order activity organized and up to date. • Communicate commercial terms, order status, and service-related updates clearly to both customers and internal stakeholders. • Provide responsive support on inbound and outbound customer interactions while maintaining a high standard of professionalism and accuracy. • Use product knowledge and system understanding to investigate account concerns, analyze order details, and recommend practical solutions. • Apply company guidelines and sound judgment when handling customer requests, exceptions, and account-related decisions. • Contribute to a team-focused environment by supporting shared goals and demonstrating accountability in day-to-day customer service operations.
2026-08-21T00:00:00Z

Customer Service Representative

Canton, MA
onsite
Temporary to Hire
18 - 19 USD / Hourly
We are looking for a Customer Service Representative to join a team in a contract role with the potential to become permanent. This position is ideal for someone who communicates clearly, stays organized in a fast-paced setting, and enjoys helping customers with order-related questions and service needs. The role supports daily customer interactions by phone while ensuring accurate information is entered and updated in internal systems. Responsibilities: • Respond to incoming customer calls professionally and provide timely support for questions, concerns, and service requests. • Place outbound calls as needed to follow up on customer inquiries, confirm details, and resolve open issues. • Enter customer orders accurately and verify information to support efficient processing. • Maintain detailed records of conversations, requests, and updates within internal systems. • Coordinate with internal teams to address order issues, service challenges, and customer escalations. • Deliver a positive customer experience by listening carefully, identifying needs, and offering appropriate solutions. • Manage a steady call volume while maintaining accuracy, professionalism, and attention to detail.
2026-09-02T00:00:00Z

Customer Service Representative

Howell, NJ
onsite
Temporary / Contract
21.85 - 25.3 USD / Hourly
We are looking for a Customer Service Representative to join a busy postal services team. This Long-term Contract opportunity is well suited for someone who enjoys helping customers, communicating clearly, and working in a fast-paced service environment alongside a larger support team. The role offers a casual workplace setting and provides access to medical benefits as well as paid vacation. Responsibilities:• Assist customers with service-related questions, requests, and general support in a timely and detail-oriented manner.• Provide clear information about postal service offerings, procedures, and next steps to ensure a positive customer experience.• Handle a steady volume of interactions while maintaining accuracy, patience, and attention to detail.• Work closely with team members and supervisors to resolve concerns and keep daily operations running smoothly.• Review internal training materials and job-related resources before and during the assignment to stay prepared for the role.• Document customer interactions and follow established processes for service follow-up and issue resolution.
2026-09-03T00:00:00Z

Customer Service Representative

Pittsburgh, PA
onsite
Temporary to Hire
20 - 22 USD / Hourly
We are looking for a Customer Service Representative to join a team in a contract-to-permanent capacity. This position is ideal for someone who thrives in a fast-moving service environment, communicates with confidence, and is committed to helping customers resolve a wide range of account and digital banking questions. The role requires schedule flexibility, including late evenings, weekends, and some holidays, with permanent hours and a weekday training period during the first 90 days. Responsibilities: • Handle incoming customer inquiries related to refunds, payment disputes, payoff information, account updates, complaints, stop payment requests, and credit card limit review requests. • Assist customers with basic online and mobile banking support, including password assistance, bill payment questions, and general navigation issues. • Serve as a connection point between branch teams and customers by taking ownership of service requests and helping drive timely resolution. • Capture and communicate customer feedback to support service improvements and represent the customer perspective effectively. • Deliver attentive, empathetic support on inbound calls while building positive long-term customer relationships. • Maintain accurate handling of account-related requests and complete assigned service tasks in accordance with established procedures. • Support additional service initiatives and department projects as directed by leadership. • Work a rotating schedule that may include evenings, weekends, and select holidays based on business needs.
2026-09-09T00:00:00Z

Customer Service Representative

Austin, TX
onsite
Temporary / Contract
22 - 25 USD / Hourly
We are looking for a Customer Service Representative to join our team in Austin, Texas on a Contract basis. In this role, you will support members by answering benefit and payroll-related questions, guiding them through online tools, and resolving service issues with professionalism and care. This position is ideal for someone who thrives in a fast-paced service environment, communicates clearly, and is committed to delivering a positive customer experience on every interaction. Responsibilities: • Respond to member inquiries by phone and provide clear, accurate guidance on benefits, retirement plans, payroll matters, reimbursements, account activity, and related reports. • Support customers in navigating the company’s online platform and help them complete routine account-related tasks successfully. • Investigate service concerns, determine appropriate solutions, and bring issues to resolution within established timeframes. • Route advanced technical or operational problems to the appropriate internal teams when additional expertise is needed. • Manage questions and complaints with professionalism, empathy, and strong de-escalation skills while aiming to resolve concerns during the first interaction. • Track unresolved cases, conduct timely follow-up, and maintain detailed documentation for each customer contact in internal systems. • Monitor call patterns and recurring issues, then communicate trends to management to support faster and more effective resolutions. • Perform operational support work such as processing demographic updates, enrollments, qualifying events, terminations, reimbursement-related activities, report uploads, mailings, and invoice reconciliation. • Follow assigned schedules, including occasional late shifts during the workweek and periodic Saturday hours during open enrollment, while completing additional departmental duties as needed.
2026-09-04T00:00:00Z

Customer Service Representative

Indianapolis, IN
onsite
Temporary to Hire
19 - 20 USD / Hourly
We are looking for a Customer Service Representative to join a growing team supporting time-sensitive client accounts from initial assignment through resolution. This contract-to-permanent position is ideal for someone who communicates confidently, stays organized in a fast-paced environment, and can coordinate effectively with clients, service providers, and internal partners.The role focuses on managing account updates, verifying documentation and fees, coordinating next steps with third-party partners, and ensuring timely resolution while delivering attentive and professional customer service throughout the process.Responsibilities<ul><li>Manage assigned accounts from initial intake through final resolution, keeping clients and relevant partners informed of progress and next steps.</li><li>Communicate with clients, service providers, facilities, and vendor partners to gather status updates and coordinate timely completion of account-related activities.</li><li>Submit payment requests to the appropriate internal teams promptly to prevent delays and keep processes moving.</li><li>Verify required documentation, fees, and release requirements with third-party partners and assist with resolving questions or requirements as needed.</li><li>Provide timely and accurate updates to clients in accordance with service expectations and account-handling guidelines.</li><li>Handle inbound and outbound calls related to account status, order entry, scheduling, and service coordination with professionalism and urgency.</li><li>Maintain organized records and detailed account notes to support efficient follow-up, issue resolution, and clear customer communication.</li><li>Work closely with internal departments and external partners to identify and resolve issues that may delay account completion.</li></ul>
2026-09-09T00:00:00Z

Customer Service Representative

Neptune, NJ
onsite
Permanent / Full Time
41600 - 49920 USD / Yearly
We are looking for a customer-focused individual to support clients and partners with timely, accurate service in New Jersey. This position plays an important role in managing inquiries, guiding orders through completion, and helping customers feel confident in the products and services offered. The ideal candidate brings strong communication skills, sound judgment, and the ability to work collaboratively in a fast-moving environment while maintaining a positive brand experience.Salary:$20 - $24 / HourBenefits:MDV, PTO, 401kResponsibilities:• Manage customer interactions across multiple service channels, including order coordination, issue resolution, shipment communication, pricing updates, confirmation notices, and post-order follow-up.• Build strong knowledge of product lines to answer questions clearly and provide reliable guidance tailored to customer needs.• Partner with internal teams such as sales, operations, and related departments to address concerns efficiently and deliver a seamless customer experience.• Monitor recurring questions and service patterns, then share insights that can help improve processes, products, and overall support quality.• Foster lasting customer relationships by communicating effectively, responding with empathy, and creating a high level of trust with both new and existing accounts.• Prepare and distribute sales support resources, including training content and customer-facing tools that assist commercial and marketing efforts.• Represent the organization and its portfolio of brands consistently by following communication standards and promoting a consistent, customer-centric image.• Contribute to business support activities that may include updates tied to operational or system changes when needed to maintain service continuity.
2026-08-10T00:00:00Z

Customer Service Representative

Coralville, IA
onsite
Temporary / Contract
14.25 - 16.5 USD / Hourly
Start a Career Where Service Makes the Difference Every policy has a story behind it: a family protecting their home, a new driver getting on the road, a business owner safeguarding everything they've worked to build. As a Customer Service Representative, you'll be the person clients turn to when they need answers, guidance, and peace of mind. This is more than answering phones or processing paperwork. You'll build lasting relationships, help clients navigate important life changes, and ensure they feel confident about their coverage every step of the way. This is an excellent opportunity to join a growing organization on a contract-to-hire basis, demonstrate your value, and earn a long-term permanent position with a team that is committed to investing in its people and supporting career growth. While this position is primarily remote, candidates must be willing to attend onsite meetings, training, and team events in Coralville, Iowa as needed. Key Responsibilities<ul><li>Serve as the primary point of contact for policyholders regarding: Policy changes, Coverage questions, Billing inquiries, Claims-related questions</li><li>Respond to client inquiries received via phone, email, text, and online channels.</li><li>Educate clients on coverage options and help them understand the value of their policies.</li><li>Process policy updates and endorsements accurately and efficiently.</li><li>Coordinate with insurance carriers to resolve issues and obtain information.</li><li>Prepare and send documentation for review and signature.</li><li>Maintain accurate records of client interactions and policy activity.</li><li>Support licensed sales agents with service-related requests.</li><li>Review existing policies and identify opportunities for improved pricing or coverage when appropriate.</li><li>Ensure compliance with state insurance regulations and agency policies.</li></ul>
2026-09-08T00:00:00Z

Customer Service Representative

Plymouth, MN
onsite
Temporary / Contract
19 - 24 USD / Hourly
We are looking for a Customer Service Representative to join a close-knit team in Plymouth, Minnesota within the wholesale distribution industry. This Long-term Contract opportunity offers hands-on training, a collaborative office environment, and the chance to support customers with product questions, order needs, and service solutions across chat and phone channels. The role is well suited for someone who stays organized in a fast-moving setting and takes pride in delivering accurate, responsive support. Candidates who perform well may have the opportunity to transition into a permanent position. Responsibilities: • Assist customers through live chat and inbound phone conversations, providing timely support and clear answers to service and product-related questions. • Enter and update orders with accuracy, ensuring customer information, item details, and follow-up actions are recorded correctly. • Guide customers on product selections and specifications, including answering questions about tile and related inventory offerings while identifying upselling opportunities. • Manage several service requests at once while maintaining a detail-oriented, solutions-focused approach in a high-volume environment. • Collaborate closely with team members during onboarding and daily operations, applying side-by-side training and feedback to build confidence across communication channels. • Transition from chat support into call handling as training progresses, using established service practices to resolve issues effectively. • Partner with customer service and store operations colleagues to help maintain smooth service coverage and support broader team needs when required. • Follow through on open issues, provide updates as needed, and help create a positive customer experience through dependable, attentive service.
2026-09-09T00:00:00Z

Customer Service Representative

Minneapolis, MN
onsite
Temporary / Contract
20 - 25 USD / Hourly
Position OverviewWe are seeking a customer-focused and professional Customer Service Representative to join our team. This role is responsible for assisting customers, resolving inquiries, processing orders, and providing exceptional service through phone, email, and other communication channels. The ideal candidate is detail-oriented, dependable, and enjoys building positive customer relationships. Key Responsibilities<ul><li>Respond to customer inquiries via phone, email, and chat in a timely and professional manner</li><li>Process orders, account updates, and customer requests accurately</li><li>Resolve customer concerns and escalate issues when necessary</li><li>Maintain accurate customer records and documentation</li><li>Coordinate with internal departments to ensure customer needs are met</li><li>Provide product, service, and account information to customers</li><li>Track and follow up on open customer issues</li><li>Meet service and quality standards while delivering a positive customer experience</li></ul>
2026-08-27T00:00:00Z

Customer Service Representative

Madison, WI
onsite
Temporary / Contract
20 - 20 USD / Hourly
We are looking for a Customer Service Representative to support a mission-driven non-profit organization in Madison, Wisconsin. This Long-term Contract opportunity is ideal for someone who enjoys helping people, managing high-volume communication, and delivering accurate service in a fast-paced environment. The person in this role will handle customer interactions with professionalism, process orders carefully, and contribute to a positive experience for every caller. Responsibilities: • Respond to incoming customer calls promptly and provide courteous, solution-focused support. • Place outbound calls as needed to follow up on requests, clarify details, or provide updates. • Enter orders and service-related information accurately into internal systems while maintaining attention to detail. • Address customer questions, concerns, and routine issues by gathering information and guiding each interaction toward resolution. • Maintain clear and organized records of conversations, transactions, and next steps for reference and follow-through. • Manage a steady call volume while balancing efficiency, accuracy, and a high standard of customer care. • Escalate more complex matters to the appropriate team when additional support or resolution is required.
2026-09-03T00:00:00Z