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249 results for Customer Service jobs

Customer Service

Hermitage, PA
onsite
Temporary / Contract
20.9 - 24.2 USD / Hourly
We are looking for a customer-focused team member to support a Financial Services team. This Long-term Contract opportunity is ideal for someone who thrives in a fast-paced service environment, communicates clearly, and enjoys helping customers with a wide range of banking-related questions. The person in this role will deliver prompt, accurate assistance while maintaining confidentiality and compliance with established banking standards. Responsibilities: • Respond to a high volume of incoming customer calls and provide timely, accurate support for service-related needs. • Guide customers through account-related requests such as opening new accounts, making updates, and addressing routine banking questions. • Explain available banking products and services clearly so customers can make informed decisions. • Record details of customer conversations and resolutions accurately in internal systems. • Work closely with colleagues to maintain a consistent and positive experience across customer interactions. • Identify appropriate banking options by reviewing customer needs and recommending suitable solutions. • Protect sensitive customer information and handle every interaction in accordance with banking regulations and privacy standards. • Stay informed on current banking offerings, service procedures, and support guidelines. • Support coverage needs within a 40-hour workweek after training, including varied shifts scheduled in advance and rotating weekend hours.
2026-07-30T00:00:00Z

Customer Service

Findlay, OH
onsite
Temporary / Contract
18 - 23 USD / Hourly
Our client in the Findlay area is seeking a friendly, detail-oriented Customer Service Representative to join their team on a contract-to-hire basis. This position is ideal for someone who enjoys helping customers, solving problems, and working in a fast-paced environment.
2026-07-30T00:00:00Z

Customer Service

Hauppauge, NY
onsite
Permanent / Full Time
58000 - 60000 USD / Yearly
We are looking for a customer-focused detail-oriented individual to join our team in Hauppauge, New York. This position supports sales-related activities by assisting customers, responding to inquiries, and helping drive strong service outcomes. The ideal candidate brings at least 3 years of experience in customer service or sales support, along with solid Excel skills and the ability to manage both inbound and outbound communication effectively. Responsibilities: • Respond to customer inquiries by phone and email, providing accurate information and timely follow-up. • Support sales efforts by assisting with inside sales activities and helping move customer requests through completion. • Build positive client relationships through attentive service and consistent communication. • Coordinate inbound and outbound customer interactions to identify needs and support business growth. • Prepare, update, and maintain sales-related records and reports using Excel. • Work closely with internal teams to ensure orders, requests, and service issues are handled efficiently. • Assist with direct sales support tasks that contribute to customer satisfaction and revenue generation.
2026-07-27T00:00:00Z

Customer Service Representatives

Chula Vista, CA
onsite
Temporary / Contract
28 - 29 USD / Hourly
We are looking for customer-focused professionals to join a Long-term Contract assignment supporting an aerospace asset management team in Chula Vista, California. In this onsite role, you will help airline and maintenance customers secure timely support for leased and exchange components while ensuring accurate coordination across internal teams. This opportunity is well suited for someone who is highly organized, communicates clearly, and can manage multiple priorities in a fast-paced service environment. Responsibilities: • Assist airline customers and maintenance providers with service requests involving aerospace components, including urgent aircraft-on-ground needs. • Work closely with technical support, distribution, licensing, finance, pricing, and other internal teams to move customer transactions forward efficiently. • Enter, maintain, and verify customer and program data in business systems such as Microsoft Dynamics and Salesforce. • Monitor open requests and follow through on next steps to help ensure timely resolution and a positive customer experience. • Provide accurate communication to customers regarding order status, component availability, and service updates. • Support asset management activities tied to rotable component programs while maintaining strong attention to detail and process accuracy. • Help resolve service issues by using established procedures, internal tools, and cross-functional collaboration. • Prepare and update reports, records, and documentation needed to support daily operational and customer service activities.
2026-08-14T00:00:00Z

Customer Service Rep

Hopewell, VA
onsite
Permanent / Full Time
50000 - 60000 USD / Yearly
We are looking for a Customer Service Rep to support daily customer and order-related activities in Virginia. This position is ideal for someone who communicates clearly, stays organized, and can manage shipping, order entry, and document handling with accuracy. The role works closely with customers and freight partners to keep transactions moving efficiently and maintain dependable administrative support. Responsibilities: • Respond to incoming customer calls and provide timely, attentive assistance with questions, requests, and order updates. • Enter and manage customer orders accurately, ensuring details are complete and aligned with company procedures. • Coordinate freight shipments by preparing required information and working with carriers to support on-time movement of goods. • Prepare freight quotes and communicate shipping options or related details to customers as needed. • Review and process invoices and shipment-related documentation with strong attention to accuracy. • Maintain organized records by filing paperwork and keeping customer and order documents easy to access. • Perform data entry tasks to update order, shipping, and account information within internal systems. • Support day-to-day customer service and accounting-related administrative tasks to help maintain smooth operations.
2026-07-21T00:00:00Z

Customer Service Representative

Cincinnati, OH
onsite
Temporary / Contract
20 - 26 USD / Hourly
Robert Half is seeking a friendly, dependable, and customer-focused Customer Service Representative to join our team. The ideal candidate is an effective communicator who enjoys helping others, resolving problems, and creating a positive customer experience.Responsibilities<ul><li>Respond to customer questions by phone, email, or chat</li><li>Provide accurate information regarding products, services, accounts, and company policies</li><li>Assist customers with orders, scheduling, billing questions, and general account support</li><li>Research and resolve customer concerns promptly and professionally</li><li>Document customer interactions and update account information</li><li>Process orders, payments, returns, or service requests as needed</li><li>Escalate complex issues to the appropriate department</li><li>Complete data entry and other administrative tasks</li><li>Collaborate with team members to meet customer service goals</li><li>Maintain a professional and positive attitude in a fast-paced environment</li></ul>What We Offer<ul><li>Competitive pay</li><li>Supportive team environment</li><li>Comprehensive training</li><li>Opportunities for professional growth</li><li>Benefits may be available based on employment status</li></ul>If you are a motivated professional who enjoys helping customers and providing excellent service, we encourage you to apply.
2026-08-14T00:00:00Z

Customer Service Representative

North Canton, OH
onsite
Temporary to Hire
20 - 20 USD / Hourly
We are looking for a Customer Service Representative to support manufacturing customers from our North Canton, Ohio location in a contract role with the potential to become permanent. This position focuses on managing customer accounts with accuracy and urgency, ensuring orders, delivery commitments, and communication are handled professionally. Training will be completed on-site, and after onboarding, the role offers a hybrid schedule with the opportunity to work remotely two days per week. Candidates should be comfortable supporting a later shift as business needs require. Responsibilities: • Manage assigned customer accounts by preparing pricing and delivery updates, entering orders, revising schedules, and maintaining accurate account records. • Monitor open orders and forecasts to help keep customer demand aligned with production and delivery expectations. • Work closely with sales, supply chain, manufacturing, and related teams to resolve service issues and improve order fulfillment performance. • Provide timely, clear communication to customers and internal partners regarding order status, delays, and account-related questions. • Maintain customer master data and order book details to support accurate planning and reliable service execution. • Apply product knowledge and commercial understanding to address customer needs and support informed account decisions. • Take proactive steps to expedite orders, adjust commitments when needed, and help prevent service disruptions. • Deliver high-quality customer support through responsiveness, strong follow-up, and consistent account oversight.
2026-08-07T00:00:00Z

Customer Service Representative

Pittsburgh, PA
onsite
Temporary to Hire
20 - 22 USD / Hourly
We are looking for a Customer Service Representative to join a team in a contract-to-permanent capacity. This position is ideal for someone who thrives in a fast-moving service environment, communicates with confidence, and is committed to helping customers resolve a wide range of account and digital banking questions. The role requires schedule flexibility, including late evenings, weekends, and some holidays, with permanent hours and a weekday training period during the first 90 days. Responsibilities: • Handle incoming customer inquiries related to refunds, payment disputes, payoff information, account updates, complaints, stop payment requests, and credit card limit review requests. • Assist customers with basic online and mobile banking support, including password assistance, bill payment questions, and general navigation issues. • Serve as a connection point between branch teams and customers by taking ownership of service requests and helping drive timely resolution. • Capture and communicate customer feedback to support service improvements and represent the customer perspective effectively. • Deliver attentive, empathetic support on inbound calls while building positive long-term customer relationships. • Maintain accurate handling of account-related requests and complete assigned service tasks in accordance with established procedures. • Support additional service initiatives and department projects as directed by leadership. • Work a rotating schedule that may include evenings, weekends, and select holidays based on business needs.
2026-08-13T00:00:00Z

Customer Service Representative

Fort Wayne, IN
onsite
Temporary / Contract
20 - 20 USD / Hourly
A growing organization is seeking a detail-oriented and reliable Customer Service & Data Entry Specialist to support their team during a temporary coverage need. This role is critical in helping manage increasing workload and ensuring smooth day-to-day operations.This is a great opportunity for someone looking for full-time hours with the potential for long-term growth.Customer service in a manufacturing environment is a must. Key Responsibilities<ul><li>Enter, update, and maintain accurate data in internal systems</li><li>Assist with shipment setup and order processing</li><li>Respond to customer inquiries via phone and email with professionalism</li><li>Ensure timely follow-up and clear communication with internal and external partners</li><li>Review and verify data for accuracy; correct discrepancies as needed</li><li>Support documentation and file organization (digital and physical)</li></ul>
2026-07-29T00:00:00Z

Customer Service Representative

Lansing, MI
onsite
Temporary to Hire
14.25 - 15.5 USD / Hourly
We are looking for a dependable Customer Service Representative to join a communications team in Lansing, Michigan. This contract opportunity with potential for a permanent role is ideal for someone who enjoys helping customers, managing high-volume phone interactions, and supporting accurate reporting in a structured call center setting. The role offers a flexible self-scheduling model within available shift windows, with an expected commitment of 32 to 40 hours each week and a minimum availability of 32 hours required. Shifts available are Monday-Friday between 12pm and 8pm, Saturday and Sunday, 11am-7pm. Responsibilities:• Handle a steady flow of inbound customer calls with professionalism, accuracy, and a service-focused approach.• Conduct scripted telephone surveys to gather public opinions and community feedback.• Record responses accurately and adhere to quality and compliance standards throughout each call.• Maintain clear and courteous communication across every interaction to ensure a positive customer experience.• Manage workload effectively within a fast-paced call center environment while meeting scheduling expectations.• Follow established procedures, call handling standards, and documentation practices for each customer interaction.
2026-07-30T00:00:00Z

Customer Service Representative

Honolulu, HI
onsite
Temporary / Contract
20 - 21 USD / Hourly
A growing financial services firm is seeking a Customer Service Representative to provide exceptional support to clients while assisting with account inquiries and administrative tasks. This role is ideal for individuals who enjoy helping customers and working in a professional office environment. To learn more and apply for these opportunities please call Kenji Nakano at 808.452.0265.Preference will be given to applicants currently residing in Hawaii due to the nature of the job requirements. Responsibilities<ul><li>Answer incoming phone calls and assist customers with inquiries</li><li>Provide exceptional customer service and issue resolution</li><li>Process requests and update customer records</li><li>Schedule appointments and route calls appropriately</li><li>Maintain accurate documentation of customer interactions</li><li>Assist with administrative and clerical tasks</li><li>Respond to email correspondence promptly</li><li>Support daily office operations</li></ul>
2026-07-31T00:00:00Z

Customer Service Representative

Pierceton, IN
onsite
Temporary / Contract
20 - 23 USD / Hourly
We are looking for a detail-oriented Customer Service Representative to support order processing and customer communication for a Long-term Contract position based in Pierceton, Indiana. In this role, you will help ensure orders are entered correctly, respond to customer inquiries by phone, and assist with return-related requests. This opportunity is well suited for someone who is comfortable working with data, learning product details such as part numbers, and maintaining accuracy in a fast-paced service environment. Responsibilities: • Enter customer sales orders into the company system with a high level of accuracy to support timely material planning and fulfillment. • Handle inbound customer calls professionally, providing clear information and resolving routine questions related to orders and service needs. • Make outbound calls as needed to confirm order details, clarify customer requests, and support smooth processing. • Review order information carefully to minimize errors and maintain reliable customer records. • Assist customers with return requests, documenting issues and helping move each case through the appropriate process. • Use Excel and internal visual system tools to track information, update records, and support daily service activities. • Learn and apply product and part number knowledge to improve order accuracy and customer support quality.
2026-08-13T00:00:00Z

Customer Service Representative

Dayton, NJ
onsite
Permanent / Full Time
45000 - 55000 USD / Yearly
We are looking for a Customer Service Representative to support daily customer interactions and order coordination in the South Brunswick, New Jersey area. This role focuses on delivering responsive service, managing order-related activity, and working closely with internal teams to keep shipments and customer requests on track. The ideal candidate is organized, communicative, and comfortable handling both administrative tasks and time-sensitive service issues in a fast-paced environment. PRIOR CUSTOMER SERVICE EXPERIENCE IN LOGISTICS OR WAREHOUSING ENVIRONMENT IS REQUIRED Responsibilities:• Manage incoming calls and emails from customers, providing accurate updates, answering questions, and ensuring a high-quality service experience.• Enter and process purchase orders with attention to detail, confirming information is complete and ready for fulfillment.• Work with dispatch and warehouse personnel to help schedule outbound shipments and support on-time delivery performance.• Monitor order progress and coordinate with internal teams to address delays, inventory concerns, or service exceptions.• Investigate customer concerns and resolve issues promptly, using sound judgment to reach practical solutions.• Maintain customer records, shipment details, and service documentation through timely and accurate data entry.• Support inventory-related communication by checking product availability and relaying necessary updates to customers and team members.• Assist with the preparation and distribution of customer-facing materials such as brochures or other informational content.
2026-07-27T00:00:00Z

Customer Service Representative

Neptune, NJ
onsite
Permanent / Full Time
41600 - 49920 USD / Yearly
We are looking for a customer-focused individual to support clients and partners with timely, accurate service in New Jersey. This position plays an important role in managing inquiries, guiding orders through completion, and helping customers feel confident in the products and services offered. The ideal candidate brings strong communication skills, sound judgment, and the ability to work collaboratively in a fast-moving environment while maintaining a positive brand experience.Salary:$20 - $24 / HourBenefits:MDV, PTO, 401kResponsibilities:• Manage customer interactions across multiple service channels, including order coordination, issue resolution, shipment communication, pricing updates, confirmation notices, and post-order follow-up.• Build strong knowledge of product lines to answer questions clearly and provide reliable guidance tailored to customer needs.• Partner with internal teams such as sales, operations, and related departments to address concerns efficiently and deliver a seamless customer experience.• Monitor recurring questions and service patterns, then share insights that can help improve processes, products, and overall support quality.• Foster lasting customer relationships by communicating effectively, responding with empathy, and creating a high level of trust with both new and existing accounts.• Prepare and distribute sales support resources, including training content and customer-facing tools that assist commercial and marketing efforts.• Represent the organization and its portfolio of brands consistently by following communication standards and promoting a consistent, customer-centric image.• Contribute to business support activities that may include updates tied to operational or system changes when needed to maintain service continuity.
2026-08-10T00:00:00Z

Customer Service Representative

Canton, MA
onsite
Temporary to Hire
18 - 19 USD / Hourly
We are looking for a Customer Service Representative to join a team in a contract role with the potential to become permanent. This position is ideal for someone who communicates clearly, stays organized in a fast-paced setting, and enjoys helping customers with order-related questions and service needs. The role supports daily customer interactions by phone while ensuring accurate information is entered and updated in internal systems. Responsibilities: • Respond to incoming customer calls professionally and provide timely support for questions, concerns, and service requests. • Place outbound calls as needed to follow up on customer inquiries, confirm details, and resolve open issues. • Enter customer orders accurately and verify information to support efficient processing. • Maintain detailed records of conversations, requests, and updates within internal systems. • Coordinate with internal teams to address order issues, service challenges, and customer escalations. • Deliver a positive customer experience by listening carefully, identifying needs, and offering appropriate solutions. • Manage a steady call volume while maintaining accuracy, professionalism, and attention to detail.
2026-08-14T00:00:00Z

Customer Service Representative

Hackensack, NJ
onsite
Temporary to Hire
23.75 - 27.5 USD / Hourly
We are looking for a Logistics Coordinator for a contract-to-hire opportunity near Hackesack, NJ. This contract opportunity with potential for a permanent role is ideal for someone who can balance customer communication, order support, and shipping coordination in a fast-moving environment. The role will focus on accurate billing, shipment follow-up, and timely documentation while ensuring customers receive clear updates throughout the order process. Responsibilities:• Coordinate outgoing shipments and monitor delivery activity to help ensure orders move accurately and on schedule.• Prepare billing documents and review invoices carefully to maintain correct customer charges and order records.• Generate and process packing documentation for outbound orders, ensuring shipment details are complete and accurate.• Serve as a primary point of contact for customers by answering questions and providing updates on order status and delivery timelines.• Handle a high volume of outbound and inbound calls related to order activity, pricing questions, and shipment support.• Enter and update customer orders in internal systems with close attention to accuracy and service expectations.• Support weekly packaging and shipment preparation for frozen fish products in accordance with shipping schedules and handling needs
2026-08-13T00:00:00Z

Customer Service Representative

Teaneck, NJ
onsite
Temporary / Contract
22.8 - 26.4 USD / Hourly
We are looking for a customer-focused Customer Service Representative to join an onsite team in New Jersey. This role is ideal for someone who delivers high-touch support, communicates clearly, and helps clients resolve billing and payment questions with professionalism and care. This is a Long-term Contract position supporting customers in a call center setting, with a strong emphasis on providing a high-quality service experience and accurate follow-through. Responsibilities: • Guide customers through payment portal use, including making payments online and setting up recurring payment options. • Respond to inbound inquiries related to billing, invoices, account balances, and payment concerns while maintaining a high standard of service. • Investigate customer issues, identify the source of payment or account discrepancies, and route complex matters to the appropriate team when necessary. • Record conversations, account changes, and issue outcomes thoroughly to ensure complete and accurate customer histories. • Partner with billing, credit, sales, operations, and customer support teams to resolve account-related questions efficiently. • Assist with accounts receivable follow-up, payment application questions, and inquiries involving credit status or account holds. • Support customers during the adoption of the payment platform by explaining updates and helping them complete key actions successfully. • Manage sensitive or escalated interactions calmly, using empathy, sound judgment, and solution-oriented communication. • Share recurring service trends, customer pain points, and process concerns with leadership to improve the overall client experience.
2026-08-07T00:00:00Z

Customer Service Representative

Clifton Park, NY
onsite
Temporary to Hire
20 - 21.5 USD / Hourly
We are looking for a Customer Service Representative to join our team on site in Clifton Park, New York in a contract-to-permanent capacity. This role is ideal for someone who brings a service-focused mindset, communicates clearly, and can manage a high volume of customer interactions with professionalism. The position supports customers with account questions, service requests, and issue resolution while helping ensure dependable service for the community. Responsibilities:• Manage incoming customer interactions and assist with setting up new service, ending service, or updating existing accounts.• Handle payment-related activity, review billing concerns, and maintain accurate customer records in internal systems.• Respond to questions from customers and internal teams to clarify service needs and address concerns in a timely manner.• Investigate service-related issues and work toward practical, safe, and efficient resolutions.• Document customer conversations and account changes thoroughly to support accurate follow-up and service continuity.• Provide courteous support across phone-based communications while balancing quality, speed, and attention to detail.
2026-07-24T00:00:00Z

Customer Service Representative

Richmond, VA
onsite
Temporary / Contract
18 - 18 USD / Hourly
We are looking for a Customer Service Representative to support daily operations for a team in Virginia. This Long-term Contract opportunity, with potential to move permanent, is well suited for someone who enjoys structured, process-driven work and takes pride in completing recurring tasks with consistency and accuracy. The position will focus on administrative support, inbound communication, and scheduling activities while adapting to changing call volumes as the role develops. Responsibilities:<ul><li>Make outbound calls to customers to schedule delivery appointments for incoming shipments</li><li>Coordinate delivery timing between customers and terminals</li><li>Confirm delivery details and update appointment information in the scheduling system</li><li>Send follow-up emails when needed to confirm scheduling or provide delivery updates</li><li>Follow a structured scheduling process and workflow for each delivery</li><li>Maintain accurate documentation of customer communication and scheduling updates</li></ul>
2026-08-14T00:00:00Z

Customer Service Representative

Dayton, OH
onsite
Temporary / Contract
20 - 22 USD / Hourly
Dayton area company is seeking a professional and customer-focused Customer Service Representative for a 4-month contract assignment. This individual will support daily customer interactions, process requests, and help ensure a high level of service. The ideal candidate will have prior customer service experience and working knowledge of ERP systems. Key Responsibilities:<ul><li>Respond to customer inquiries by phone, email, and/or chat</li><li>Process customer orders, updates, returns, and service requests</li><li>Enter and maintain accurate customer and order information in the ERP system</li><li>Track order status and coordinate with internal departments to resolve issues</li><li>Handle customer concerns in a timely and professional manner</li><li>Maintain detailed records of interactions and follow-up actions</li><li>Support administrative and operational tasks as needed</li></ul>
2026-08-07T00:00:00Z

Customer Service Representative

Fairfield, NJ
onsite
Temporary / Contract
19.95 - 23.1 USD / Hourly
We are looking for a Customer Service Representative to support daily order management and customer communication for a Contract position based in Fairfield, New Jersey. In this role, you will coordinate order processing, respond to customer inquiries, and help ensure billing, shipping, and inventory records remain accurate and up to date. The ideal candidate brings strong attention to detail, a service-focused mindset, and the ability to manage multiple priorities in a fast-moving environment. Responsibilities: • Manage incoming customer orders by reviewing details, confirming product availability, and entering information accurately into internal systems. • Communicate with customers regarding order progress, shipment timing, freight costs, and other service-related updates in a timely manner. • Work closely with warehouse and operations teams to support accurate fulfillment, inventory alignment, and smooth order flow. • Prepare shipping documentation, including bills of lading, and provide freight estimates for outbound deliveries. • Handle claims related to damaged shipments and follow through on resolution steps and documentation. • Create and maintain sales transactions such as orders, invoices, and credit memos while preserving accurate records. • Organize customer, inventory, and transaction files using both electronic filing methods and cloud-based document storage. • Respond professionally to inbound calls, purchase orders, and customer messages while providing current inventory information as needed.
2026-07-31T00:00:00Z

Customer service representative

Northborough, MA
onsite
Permanent / Full Time
52000 - 60000 USD / Yearly
We are looking for a detail-oriented Customer Service Representative to support customers and internal teams from our Northborough, Massachusetts location. This role combines customer communication, order coordination, and record accuracy in a regulated environment, with a strong focus on timely service and dependable follow-through. The ideal candidate brings experience handling customer requests, processing orders, and maintaining organized documentation while working closely with sales, shipping, and operations. Responsibilities:• Build a strong understanding of company products, service workflows, order procedures, and quality standards to provide accurate support.• Assist assigned customer accounts by answering questions related to products, order progress, shipment updates, and general service needs.• Enter customer orders, quotations, invoices, and account details into company systems with a high level of accuracy and completeness.• Confirm item availability, share expected delivery timelines, and communicate delays, backorders, or supply concerns to customers and internal partners.• Review required prescriptions and supporting documents, ensuring records are complete and properly maintained.• Handle product return requests, create return authorizations in line with company policy, and document all related activity.• Record customer interactions, concerns, and resolutions thoroughly, addressing routine issues directly and escalating more complex matters when needed.• Coordinate with sales, shipping, and operations teams to support accurate fulfillment and consistent customer service outcomes.• For international account support, prepare shipments and manage export paperwork, customs documentation, freight coordination, and commercial invoice requirements for compliant delivery.• Contribute to outreach efforts, special assignments, workspace organization, and departmental coverage as business needs require.Northborough
2026-07-22T00:00:00Z

Customer Service Representative

Levittown, PA
onsite
Temporary to Hire
20 - 20 USD / Hourly
We are looking for an experienced Customer Service Representative to support prospective and existing clients from our Delaware location. This contract opportunity is ideal for someone who enjoys guiding customers toward the right business solutions while delivering a thoughtful and responsive service experience. The person in this role will balance relationship building, order support, and accurate recordkeeping in a fast-moving environment while working closely with a collaborative team. Responsibilities:• Engage with prospective customers to understand their goals and recommend services that align with their needs• Provide a high-quality service experience by building trust, addressing questions, and following through on customer requests• Enter and manage customer orders accurately using company systems and standard workflows• Maintain complete and up-to-date client information to support service accuracy and ongoing communication• Partner with colleagues across the team to create a consistent and seamless customer journey• Keep current on service offerings, product details, and relevant industry information to support informed conversations• Contribute to individual and team performance targets while maintaining strong customer satisfaction outcomes• Organize daily priorities effectively and handle multiple assignments efficiently in a high-volume setting
2026-07-30T00:00:00Z

Customer Service Representative

Kalamazoo, MI
onsite
Temporary / Contract
19 - 20 USD / Hourly
We are looking for a Customer Service Representative to support a banking team in Michigan. This is a Long-term Contract opportunity for a service-focused, detail-oriented individual who enjoys helping customers over the phone, resolving questions efficiently, and identifying solutions that match their financial needs. In this role, you will handle high-volume inbound interactions, strengthen customer relationships, and provide guidance on accounts, digital services, and related banking products in a fast-paced call center environment. This is 100% onsite, M-Saturdays, 40 hours/week. Responsibilities:• Handle incoming customer calls with courtesy, accuracy, and a strong commitment to service quality.• Resolve account and service inquiries efficiently while ensuring each interaction is clear, courteous, and timely.• Build trust with customers by listening carefully, understanding their needs, and offering appropriate banking solutions.• Explain available products and services, including digital and self-service options such as online banking and bill payment tools.• Support new account setup and complete routine account updates in accordance with established procedures.• Identify opportunities to recommend additional services, including lending, business banking, and investment-related appointments when appropriate.• Document interactions, track service and sales activity, and contribute to individual and team performance goals.• Navigate multiple internal platforms to research customer information and complete transactions accurately.• Assist with collections-related inquiries and provide support in other service areas based on team needs or management direction.
2026-08-12T00:00:00Z

Customer Service Representative

Lexington, KY
onsite
Temporary to Hire
14 - 14.9 USD / Hourly
We are looking for a Customer Service Representative to support hospitality customers in a fast-moving service environment. This contract opportunity has the potential to become permanent and is ideal for someone who enjoys helping callers, managing reservation requests, and delivering an excellent customer experience through every interaction. The person in this role will handle a mix of inbound and outbound communication, document information carefully, and work closely with internal teams to resolve customer needs efficiently. Responsibilities: • Manage incoming and outgoing customer calls while maintaining strong service levels and meeting team performance expectations. • Process reservation requests with close attention to accuracy, ensuring all booking details are entered correctly into internal systems. • Record customer needs, updates, and service issues clearly using effective written communication and proper grammar. • Respond to client concerns in a courteous and solution-focused manner, coordinating with other departments when additional support is needed. • Navigate multiple systems efficiently to access information, complete transactions, and provide timely assistance. • Start scheduled work promptly, remain dependable throughout the shift, and complete assigned tasks within expected timeframes. • Support changing business needs by taking on additional customer service duties and special assignments as required.
2026-08-12T00:00:00Z