<p>We are looking for an entry-level Associate Business Systems Analyst to join our team in Hopkins, Minnesota. In this role, you will act as a vital link between business operations and IT, ensuring seamless communication and collaboration. </p><p><br></p><p>Responsibilities:</p><p>• Serve as a liaison between business teams and IT to ensure efficient communication and process alignment.</p><p>• Provide support to front-line teams by participating in case consultations and delivering solutions.</p><p>• Update and maintain documentation to ensure accuracy and relevance.</p><p>• Conduct training sessions to enhance team knowledge and effectiveness.</p><p>• Perform quality reviews to maintain compliance with applicable laws, regulations, and company standards.</p><p>• Assist with basic data tasks during compliance and audit reviews.</p><p>• Ensure adherence to policies and procedures across business operations.</p><p>• Utilize tools like Microsoft Excel, Word, and PowerPoint to support reporting and documentation needs.</p><p>• Collaborate with business units to address system-related challenges and improve processes.</p><p>• Monitor regulatory requirements to ensure operational compliance.</p>
<p>A large, mission-driven organization within the public sector health and human services domain is seeking a <strong>Business Systems Architect / Senior Business Systems Analyst</strong> to lead a strategic effort focused on optimizing and modernizing a complex case management technology ecosystem. This is a confidential search for a long-term initiative that requires a blend of systems strategy, business architecture, and hands-on analysis.</p><p><strong>About the Role</strong></p><p>This individual will be responsible for evaluating current system capabilities, defining business and system architecture, and mapping processes across multiple platforms to drive consistency, efficiency, and strategic use of technology. The initial focus will be on the organization’s case management systems, which span Salesforce, Microsoft Dynamics, and several additional applications used across different business units.</p><p>The goal is to streamline, align, and modernize these systems to support future scalability and operational effectiveness. This role may involve either working independently or partnering with internal subject-matter experts who deeply understand existing workflows.</p><p><strong>Key Responsibilities</strong></p><ul><li>Assess current-state case management systems and supporting applications across multiple business areas.</li><li>Define system capabilities, business architecture, and process flows to recommend opportunities for standardization and consolidation.</li><li>Partner closely with internal business teams and technical teams to distill complex requirements and translate them into actionable solution strategies.</li><li>Develop detailed documentation including workflows, capability maps, system interaction diagrams, and functional requirements.</li><li>Serve as a thought partner in shaping a long-term solution strategy leveraging low-code/no-code tools.</li><li>Work with cross-functional teams from IT, business stakeholders, and external partners to guide solution design and ensure alignment with organizational goals.</li><li>Provide recommendations that balance current-state realities with future-state architectural vision.</li><li>Support decision-making around whether to backfill internal SMEs or leverage external expertise.</li></ul><p><br></p>
We are looking for a skilled Business Systems Analyst to join our team in Ft. Lauderdale, Florida. In this role, you will play a critical part in ensuring the functionality and performance of key platforms, particularly within the solar division. Your expertise will help streamline operations, troubleshoot issues, and enhance platform usability to support the organization’s goals.<br><br>Responsibilities:<br>• Serve as the primary technical resource for the Procore platform within the solar division, ensuring optimal performance and usability.<br>• Collaborate with users to diagnose, resolve, and escalate technical challenges effectively.<br>• Oversee system configurations, monitor performance, and manage user access to maintain reliability.<br>• Work closely with organizational and field teams to drive adoption and implement platform improvements.<br>• Identify patterns in user feedback and develop solutions to enhance system functionality.<br>• Provide training and guidance to ensure users can maximize the tools and platforms available.<br>• Translate business requirements into actionable technical solutions that address operational needs.<br>• Stay updated on emerging technologies and tools to continuously enhance system capabilities.<br>• Ensure smooth integration and functionality of SaaS platforms within the organization.
<p>We are looking for an Associate Business Systems Analyst to join our team. In this role, you will act as a key liaison between business units and IT, ensuring seamless communication and collaboration. </p><p><br></p><p>Responsibilities:</p><p>• Serve as a liaison between business units and IT, facilitating effective communication and understanding.</p><p>• Provide consultation and support to front-line teams, addressing case-related inquiries and concerns.</p><p>• Maintain and update documentation to ensure accuracy and relevance.</p><p>• Conduct training sessions to improve team knowledge and operational efficiency.</p><p>• Perform quality reviews to ensure compliance with applicable laws, regulations, and standards.</p><p>• Support data-related tasks during compliance and audit reviews.</p><p>• Assist with regulatory compliance efforts, ensuring adherence to industry requirements.</p><p>• Use tools such as Microsoft Excel, Word, and PowerPoint to create reports, presentations, and documentation.</p><p>• Collaborate with teams to optimize business processes and systems.</p><p>• Monitor and ensure alignment with organizational policies and procedures.</p>
About the Opportunity: Our company is seeking an experienced Business Systems Analyst to support enterprise-level digital transformation initiatives. The ideal candidate will bridge business needs and technical solutions to enable the successful implementation of key projects, including cloud migration and AI integration, within a dynamic organization in St. Louis. Key Responsibilities: Collaborate cross-functionally with business and IT stakeholders to define requirements and deliverables for digital transformation projects. Drive strategic planning and translate business objectives into actionable technical solutions. Facilitate Agile project management processes, including Scrum, Kanban, or SAFe®, to ensure iterative, high-quality project delivery. Analyze business processes and leverage data to identify improvement opportunities and measure ROI. Develop and maintain documentation such as business requirements, process flows, user stories, and test cases. Lead change management efforts to support adoption of new tools, technologies, and processes. Coordinate with technical teams to ensure seamless system integration and compliance with risk, legal, and governance requirements. Support user acceptance testing and provide ongoing project reporting and analytics. Key Skills: Agile project management, including familiarity with frameworks such as Scrum, Kanban, and SAFe®. Strong strategic planning and stakeholder alignment capabilities. Advanced data analysis, reporting, and requirements gathering skills. Knowledge of change management best practices. Technology fluency, including a working understanding of cloud and AI concepts. Risk, compliance, and governance awareness.
We are looking for an experienced Business Systems Analyst to join our team in Woodland Hills, California. In this role, you will support and enhance Microsoft Dynamics 365 Finance and Operations (D365 F& O) solutions, working closely with business stakeholders to identify and implement effective system improvements. The ideal candidate will bring strong expertise in financial management modules and thrive in a collaborative, fast-paced environment.<br><br>Responsibilities:<br>• Analyze and assess business requirements to determine feasibility and recommend optimal solutions within the D365 F& O platform.<br>• Provide ongoing support and troubleshooting for the D365 F& O system, addressing issues raised by business teams.<br>• Collaborate with stakeholders to gather, document, and refine business requirements for system enhancements.<br>• Design, develop, and test solutions within the Microsoft Dynamics 365 platform to meet organizational needs.<br>• Support monthly and quarterly system upgrades, ensuring smooth implementation and minimal disruption.<br>• Create and maintain documentation for system design, project specifications, and training materials.<br>• Partner with technical teams to develop and integrate solutions that align with business processes.<br>• Research and document transaction flows to enhance understanding and improve system processes.<br>• Identify opportunities for process improvement and implement best practices to optimize workflows.<br>• Manage time effectively, prioritize tasks, and communicate progress to stakeholders.
<p>We are looking for a detail-oriented remote Business Systems Analyst. In this role, you will work closely with cross-functional teams to analyze and optimize business processes, ensuring seamless alignment with organizational goals. Your expertise in tools such as Jira, Microsoft Office Suite, and Agile methodologies will be critical to delivering impactful solutions.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Build and maintain deep product and business knowledge in assigned areas</li><li>Gather, analyze, and synthesize data from multiple sources to recommend solutions that meet business goals</li><li>Serve as the voice of the customer to ensure products align with user needs throughout the lifecycle</li><li>Lead requirements gathering, definition, and documentation with business stakeholders</li><li>Collaborate with technical teams and vendors to align technical components (integrations, extensions, etc.) within the overall solution</li><li>Design, configure, and enhance enterprise applications</li><li>Oversee test planning, preparation, and execution</li><li>Support deployment, data migration, and implementation activities</li><li>Provide ongoing system administration and user support for enterprise systems</li><li>Act as a subject matter expert and liaison across IT, leadership, training, and vendor teams</li><li>Foster teamwork, collaboration, and a shared focus on driving product success</li></ul>
<p>This Technical Derivatives Business Analyst position partners with both business and technology teams to enhance a derivatives trading platform. The role focuses on launching new products, optimizing system processes, and serving as a subject-matter expert in derivatives.</p><p><br></p>
We are looking for an experienced IT Business Systems Analyst to join our team in Kings Park, New York. In this role, you will play a vital part in analyzing and optimizing data processes, designing impactful reports, and ensuring seamless integration across business systems. This position offers an exciting opportunity to contribute to data-driven decision-making and enhance operational efficiency.<br><br>Responsibilities:<br>• Develop and optimize SQL queries and stored procedures to support comprehensive data analysis and reporting.<br>• Design and implement interactive dashboards and visualizations using Power BI to provide actionable business insights.<br>• Create and manage reports with SQL Server Reporting Services (SSRS) to ensure timely and accurate data delivery.<br>• Lead migration projects by overseeing data extraction, transformation, and loading processes while maintaining data integrity.<br>• Collaborate with various teams to gather data requirements and ensure seamless integration between systems.<br>• Analyze current business systems and processes to identify opportunities for improvement and automation.<br>• Document technical specifications, data flows, and reporting requirements to facilitate clear communication with stakeholders.<br>• Conduct regular audits and validations to uphold high standards of data quality and accuracy.<br>• Implement data governance practices to maintain compliance and secure data accessibility.<br>• Troubleshoot system issues and data inconsistencies, providing efficient resolutions to stakeholders.
<p>We are looking for a skilled IT Applications Analyst to join our team in Toledo, Ohio. This contract-to-permanent position offers an exciting opportunity to contribute to the development and enhancement of core business applications while ensuring their optimal performance. The ideal candidate will have a strong background in systems analysis and demonstrate the ability to adapt quickly to changing priorities.</p><p><br></p><p>Responsibilities:</p><p>• Analyze business needs and translate them into technical requirements for system enhancements.</p><p>• Collaborate with stakeholders to gather, document, and refine system requirements.</p><p>• Configure and optimize Salesforce and other enterprise systems to improve functionality.</p><p>• Develop and maintain technical documentation for system processes and updates.</p><p>• Perform data analysis using SQL to support business decisions and resolve system issues.</p><p>• Coordinate EDI and ETL processes to ensure accurate and efficient data integration.</p><p>• Identify and troubleshoot issues within business systems, providing timely resolutions.</p><p>• Work closely with cross-functional teams to implement and test system changes.</p><p>• Monitor and evaluate system performance, recommending improvements as needed.</p><p>• Stay updated on industry trends to identify opportunities for innovation and system improvement.</p>
<p><br></p><p><strong>Robert Half</strong> is actively partnering with an Austin-based client to identify a<strong> Sr Systems Analyst (contract).</strong> In this role, we’re looking for a problem-solver who thrives at the intersection of data, automation, and engineering operations. You’ll transform complex technical information into actionable insights, streamline workflows, and build tools that empower smarter decision-making. If you love turning raw data into clarity and creating systems that just work, this is your opportunity to make an impact. <strong>This role is hybrid in Austin, Tx. </strong></p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Design and deliver dynamic dashboards and performance visuals using <strong>Power BI</strong>.</li><li>Develop and maintain a robust <strong>SharePoint environment</strong> with forms, workflows, and documentation hubs.</li><li>Automate repetitive tasks and processes with <strong>Power Automate</strong> and Python scripting.</li><li>Clean, structure, and manage engineering datasets for reporting and analysis.</li><li>Create clear process documentation, SOPs, and workflow diagrams to support operational excellence.</li><li>Partner with engineers to translate technical concepts into meaningful reports and tools.</li><li>Ensure compliance with internal data governance and records management standards.</li></ul>
<p><strong>Senior IT Systems Analyst – Retail & Business Operations</strong></p><p> <strong>On-Site | Beverly Hills, CA | Up to $150K</strong></p><p>We’re looking for a senior-level IT Systems Analyst who thrives at the intersection of technology and business. In this on-site role, you’ll own and evolve core business systems—primarily <strong>NetSuite</strong>—while serving as a trusted advisor to Retail, Finance, and Operations leaders. If you enjoy solving complex problems, driving process improvement, and delivering scalable solutions in a fast-paced retail environment, this role is for you.</p><p>What You’ll Do</p><ul><li>Lead administration and strategic enhancement of <strong>NetSuite ERP</strong> to support business growth</li><li>Translate retail and operational needs into effective system configurations and integrations</li><li>Support and optimize retail IT systems (POS, ERP, productivity tools, integrations)</li><li>Drive automation, process improvements, and system optimization initiatives</li><li>Manage cross-functional projects including enhancements, integrations, and data migrations</li><li>Partner with vendors to evaluate and implement new technologies</li></ul><p>Why This Role</p><ul><li>High-impact, senior role with visibility across the business</li><li>Opportunity to shape systems that directly support retail and operational success</li><li>Competitive compensation <strong>up to $150K</strong></li></ul><p>This is a hands-on, on-site role requiring occasional after-hours or weekend support and limited local travel.</p><p><br></p><p>For immediate consideration, direct message Reid Gormly on LinkedIn and Apply Now!</p>
<p>Our client is seeking a strategic <strong>Manager, Business Systems Analysts</strong> to lead, develop, and inspire a high-performing team of BSAs. This leader will oversee efforts to analyze, document, and enhance complex business processes and systems that support core operational objectives. The ideal candidate is a proactive and collaborative leader with a proven track record of building impactful teams, driving cross-functional alignment, and delivering scalable solutions.</p><p><br></p><p><strong>Key Responsibilities</strong></p><p><strong>Team Leadership & Development</strong></p><ul><li>Lead, mentor, and empower a team of Business Systems Analysts to achieve high performance and collaboration.</li><li>Define team goals and KPIs aligned with organizational priorities.</li><li>Provide continuous coaching, feedback, and professional development opportunities.</li><li>Promote knowledge sharing, cross-training, and role coverage to strengthen team agility and resilience.</li></ul><p><strong>Strategic Planning & Execution</strong></p><ul><li>Oversee resource planning, project prioritization, and workload management to ensure timely delivery.</li><li>Establish and uphold best practices, tools, and documentation standards for business analysis.</li><li>Collaborate with business stakeholders to define actionable requirements that align with strategic goals.</li><li>Contribute to roadmap development and planning for business systems and technology initiatives.</li></ul><p><strong>Stakeholder Collaboration</strong></p><ul><li>Serve as a trusted partner to business, engineering, QA, and PMO teams.</li><li>Ensure BSAs maintain strong communication and collaboration with internal and external partners.</li><li>Act as a liaison between business and technical teams, translating business needs into scalable solutions.</li></ul><p><strong>Operational Excellence & Governance</strong></p><ul><li>Drive continuous improvement in processes, documentation, and stakeholder satisfaction.</li><li>Ensure all business requirements, workflows, and system documentation are accurate and up to date.</li><li>Enforce compliance with internal policies, methodologies, and best practices.</li><li>Recommend and influence process or policy changes to enhance efficiency and team effectiveness.</li></ul><p><strong>Team Enablement & Accountability</strong></p><ul><li>Equip BSAs to serve as subject matter experts in their respective domains.</li><li>Set clear expectations, monitor progress, and ensure accountability for deadlines and quality standards.</li><li>Recognize and reward contributions while addressing performance challenges promptly.</li><li>Lead the hiring and onboarding of new team members.</li></ul><p><br></p>
<p>As a Business Systems Analyst / Scrum Master, you’ll play a pivotal role at the intersection of agile delivery, business processes, and technology implementation. You’ll guide cross-functional teams to deliver high-quality solutions while ensuring business requirements are clearly defined, traceable, and aligned with strategic goals.</p><p>Our technology ecosystem spans multiple platforms, business lines, and integration points — success in this role means balancing structured analysis with agile adaptability. You’ll partner with product owners, technology leaders, application developers, quality assurance testers, and other stakeholders to ensure solutions deliver meaningful, measurable value.</p><p>This is a hands-on, high-impact role in a fast-paced environment where curiosity, communication, and ownership drive results.</p><p><br></p><p>Accountabilities</p><p>• Drive clarity and documentation — capture detailed functional and technical requirements, workflows, and process and technology dependencies across systems and integration points.</p><p>• Translate business strategy into execution — work with business and technology leaders to define clear user stories, acceptance criteria, and sprint goals aligned to enterprise priorities.</p><p>• Facilitate agile delivery — lead sprint ceremonies (planning, stand-ups, reviews, retrospectives) and coach teams in Agile principles to promote continuous improvement and accountability.</p><p>• Bridge communication across functions — ensure seamless collaboration between products owners, technology leaders, project managers, developers, QA, and other roles and teams as needed.</p><p>• Balance agility and structure — manage iterative delivery in an Agile/Scrum framework while applying structured analysis where appropriate for compliance and traceability.</p><p>• Enable transparency and decision-making — track metrics and report on sprint progress to stakeholders.</p><p>• Champion alignment — communicate complex business or technical concepts in simple, actionable terms for diverse audiences.</p><p>• Promote continuous improvement — identify opportunities to enhance team performance, process efficiency, and product quality.</p><p>• Remove impediments to team progress by proactively identifying, tracking, and resolving blockers that hinder delivery.</p><p>• Drive on-time delivery by ensuring the team meets committed sprint and project dates, facilitating alignment across stakeholders, and escalating risks when necessary.</p>
<p>Robert Half is seeking a <strong>Business Systems Analyst </strong>with a strong focus on <strong>Workday HCM</strong> to support and mature HR business processes across the organization. This position is a <strong>6 month contract opportunity that will have the potential to convert to hire and is a Hybrid position (2-3 days onsite).</strong> Apply now!</p><p><br></p><p><strong>Job Details: </strong></p><p><strong>Duration:</strong> 6 month contract with potential to convert</p><p><strong>Location:</strong> Hybrid (2-3 days onsite / Tuesday and Thursdays)</p><p><strong>Schedule:</strong> Monday – Friday 8am to 5pm PST</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Serve as a Business Systems Analyst supporting Workday HCM initiatives.</li><li>Partner with HR leadership and business stakeholders to mature and optimize business processes.</li><li>Conduct current-state vs. future-state analysis, identifying gaps and opportunities for improvement.</li><li>Create clear, well-structured documentation, including process flows, requirements, and analysis artifacts.</li><li>Collaborate closely with cross functional team members and HR to support enhancements and ongoing initiatives.</li></ul>
We are looking for a skilled Systems Analyst to join our team in Whitehall, Michigan. In this role, you will analyze and improve operational workflows, ensuring efficient use of technology and seamless integration of systems. You will collaborate with cross-functional teams to design, test, and implement solutions that meet organizational needs while maintaining data integrity.<br><br>Responsibilities:<br>• Analyze current operational processes to identify inefficiencies and recommend system-based improvements.<br>• Collaborate with various departments to optimize system usage and reduce reliance on manual procedures.<br>• Develop, test, and document system functionalities in collaboration with technical teams, ensuring operational systems are maintained effectively.<br>• Act as a project coordinator for enterprise-wide initiatives, including creating project plans, monitoring timelines, and addressing resource needs.<br>• Work closely with IT staff and end users to troubleshoot system issues and implement upgrades or enhancements.<br>• Design workflow diagrams and recommend solutions to address existing system challenges.<br>• Provide comprehensive training, documentation, and ongoing support to system users.<br>• Ensure seamless integration between enterprise systems and external platforms, maintaining data consistency.<br>• Support the resolution of technical issues by coordinating with vendors and internal IT teams when necessary.<br>• Perform additional IT and business analysis tasks to support organizational goals.
<p>Description of Position</p><p> This role bridges business operations and technical systems by gathering requirements, analyzing data, and supporting reporting and process improvements. The analyst works closely with IT and business stakeholders to improve system usage and data accuracy.</p>
<p>Summary</p><p>The TMS Business Analyst is responsible for supporting the implementation, configuration, and ongoing optimization of Transportation Management System solutions. This role sits at the intersection of business operations, technology, and logistics, partnering closely with internal stakeholders, clients, and technical teams to ensure transportation systems align with operational needs and deliver measurable business value.</p><p>This position is well-suited for a business analyst with experience in logistics, supply chain, TMS/WMS platforms, and systems implementations who enjoys hands-on configuration, data analysis, testing, and user enablement.</p><p>Key Responsibilities</p><p>Business Analysis & Stakeholder Engagement</p><ul><li>Partner with business users, clients, and operations teams to understand transportation workflows, requirements, and pain points.</li><li>Gather, document, and validate business requirements for TMS functionality, integrations, and enhancements.</li><li>Translate business needs into functional specifications and system configurations within the TMS platform.</li><li>Act as a liaison between business stakeholders and technical or development teams to ensure accurate delivery of requirements.</li></ul><p>TMS Configuration & Implementation</p><ul><li>Configure TMS features, rules, and workflows to support client and operational requirements.</li><li>Support end-to-end TMS implementations including discovery, configuration, testing, pilot launches, and go-live support.</li><li>Assist with integration design and validation between TMS and related systems such as WMS, ERP, carrier systems, and reporting platforms.</li><li>Coordinate system updates, enhancements, and change requests within the TMS environment.</li></ul><p>Data Analysis & Reporting</p><ul><li>Analyze transportation data to understand shipping volumes, costs, lanes, regions, and performance trends.</li><li>Support reporting and data validation efforts to ensure accuracy and consistency across transportation systems.</li><li>Assist business users with data interpretation to support operational and financial decision-making.</li></ul><p>Testing, Training & Support</p><ul><li>Develop and execute test plans, scenarios, and scripts to validate TMS configurations and integrations.</li><li>Support User Acceptance Testing (UAT) and coordinate issue resolution with technical teams.</li><li>Create user documentation, SOPs, and training materials.</li><li>Deliver training sessions to end users and provide post-implementation support.</li></ul><p>Continuous Improvement</p><ul><li>Identify opportunities to improve transportation processes, system usability, and data quality.</li><li>Support continuous improvement initiatives related to transportation operations and system performance.</li><li>Assist with evaluating new TMS features, enhancements, or complementary logistics tools.</li></ul><p>What This Role Is</p><ul><li>Business-facing and systems-focused</li><li>Hands-on with TMS configuration and data</li><li>Implementation and support oriented</li><li>Ideal for a mid-level analyst with logistics systems experience</li></ul><p><br></p><p><br></p>
<p>The Systems Integration Business Analyst focuses on requirements and analysis for integrations between enterprise systems. This role works closely with engineering, middleware, and business teams to define data flows, APIs, and system handoffs across platforms such as ERP, CRM, billing, and third-party vendors. Responsibilities include documenting integration requirements, validating data movement, supporting testing, and assisting with production issue resolution related to system connectivity.</p>
<p>The Enterprise Applications Business Analyst supports internal business systems across operations, finance, HR, and customer-facing teams. This role focuses on gathering requirements for enhancements to ERP, CRM, billing, or custom internal applications. The analyst partners with business users to understand workflows, documents functional requirements, supports UAT, and works closely with IT and vendors to deliver system improvements. This role is common in mid-to-large enterprise environments with legacy and modern systems operating in parallel.</p>
<p>The Business Analyst partners with business stakeholders and technical teams to gather, document, and translate business requirements into functional and technical specifications. This role supports process improvement initiatives, system implementations, and operational enhancements by analyzing workflows, identifying gaps, and recommending data-driven solutions.</p><p>The Business Analyst works across departments to ensure business needs are clearly defined, prioritized, and successfully delivered through technology or process changes. Responsibilities include requirements gathering, documentation, stakeholder communication, testing support, and post-implementation validation.</p>
We are looking for a highly skilled Financial Business Analyst to join our team on a long-term contract basis in Menlo Park, California. In this role, you will collaborate closely with finance and business stakeholders to optimize financial systems and processes, ensuring accurate and timely reporting. You will serve as a strategic partner, leveraging your expertise in Oracle Cloud and other financial systems to drive meaningful improvements across key financial functions.<br><br>Responsibilities:<br>• Act as a subject matter expert for Oracle Cloud and other financial systems, providing guidance and support for business processes.<br>• Analyze existing financial systems and operational procedures to identify areas for improvement and streamline processes.<br>• Collaborate with finance and business stakeholders to gather requirements, propose enhancements, and resolve system-related issues.<br>• Draft comprehensive business requirements documents, create user acceptance testing plans, and develop training materials for system transformations.<br>• Partner with cross-functional teams, including IT, to design and implement effective business solutions.<br>• Monitor project progress, provide status updates, and address risks and challenges to ensure successful execution.<br>• Utilize knowledge of finance, accounting, and tax processes to deliver solutions that align with business goals.<br>• Lead requirements gathering sessions and support the testing and implementation of new systems or enhancements.<br>• Build and maintain strong relationships with process owners and stakeholders to facilitate collaborative decision-making.<br>• Maintain a strategic and tactical approach to address critical business needs while achieving operational excellence.
<p>We are looking for a skilled System Analyst to join our team in Jacksonville, Florida. This long-term contract position requires someone with strong attention to detail, expertise in analyzing business needs, and the ability to translate them into efficient technical solutions. </p><p><br></p><p>We are seeking a skilled professional to design and maintain Single Sign-On (SSO) solutions, support identity integrations, and bridge technical and business requirements. This role combines technical expertise with strong business analysis skills to ensure secure, seamless authentication across enterprise applications.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Design, implement, and maintain SSO solutions using SAML, OAuth, and OpenID Connect.</li><li>Configure and troubleshoot SAML-based integrations with enterprise applications.</li><li>Collaborate with IAM teams to ensure secure authentication and authorization.</li><li>Document system specifications, workflows, and configurations.</li><li>Gather and translate business requirements into functional and technical specifications.</li><li>Facilitate stakeholder meetings and provide status updates.</li><li>Create use cases, process flows, and user stories for development teams.</li><li>Support UAT and ensure deliverables meet business expectations.</li><li>Provide on-call support for critical authentication issues and act as point of contact during escalations.</li></ul><p><br></p><p><br></p>
<p>The CIAM Business Systems Analyst will manage day-to-day operations of the CIAM platform, ensuring compliance with defined policies and procedures related to user and application management. In this role, you will play a pivotal part in bridging business objectives with technology solutions focused on identity and access management, and drive CIAM capabilities that directly support the bank’s digital strategy and customer trust objectives. Working collaboratively with stakeholders, development teams, and vendors, you will help define, implement, and optimize CIAM initiatives that enhance user experiences and operational efficiency.</p><ul><li>Collaborate with business partners and stakeholders to gather, analyze, and document business requirements aligned with strategic goals and regulatory standards.</li><li>Act as the Subject Matter Expert for CIAM systems, providing guidance on solution design, configuration, and process improvements.</li><li>Translate business needs into detailed system requirements, user stories, acceptance criteria, and technical documentation to support effective development and testing.</li><li>Support the entire solution delivery lifecycle, including requirements gathering, process mapping, documentation, testing, deployment, and post-launch support.</li><li>Manage and maintain accurate documentation for CIAM applications, ensuring accessibility for business and technical teams.</li><li>Oversee application configuration changes, ensuring adherence to SDLC and Change Management protocols.</li><li>Coordinate with internal IT teams, external vendors, and implementation partners to resolve issues and deliver integrated CIAM solutions.</li><li>Monitor application performance, facilitate incident and problem management, and conduct Root Cause Analysis to drive issue resolution.</li></ul><p><br></p>
<p>We’re seeking an <strong>IT Business Analyst</strong> to serve as the bridge between business stakeholders and technical teams. In this role, you’ll work closely with users, product owners, and engineers to understand business needs, translate them into clear technical requirements, and help deliver technology solutions that drive efficiency and value.</p><p>This is an ideal opportunity for someone who enjoys problem-solving, process improvement, and working across both business and IT teams.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Partner with business stakeholders to gather, analyze, and document functional and technical requirements</li><li>Translate business needs into clear user stories, workflows, and specifications for development teams</li><li>Facilitate stakeholder interviews, workshops, and requirements-gathering sessions</li><li>Support the full SDLC, including design, development, testing, and implementation</li><li>Assist with UAT planning, test case creation, and validation of delivered solutions</li><li>Analyze current processes and recommend system or workflow improvements</li><li>Collaborate with developers, QA, and product teams to ensure requirements are understood and delivered accurately</li><li>Create and maintain documentation such as process flows, data mappings, and business rules</li><li>Act as a liaison between technical teams and non-technical users, ensuring clear communication throughout projects</li></ul><p><br></p>
