We are looking for a Field Support Technician to provide hands-on technical assistance for end users and workplace technology in Tampa, Florida. This contract opportunity has the potential to become permanent and is ideal for someone who enjoys solving desktop and device issues, supporting day-to-day IT operations, and delivering dependable service in a fast-paced environment. The person in this role will help maintain user productivity by resolving hardware, software, and connectivity concerns while collaborating with broader IT teams as needed.<br><br>Responsibilities:<br>• Deliver first- and second-level technical support for computers, applications, and end-user devices across the organization.<br>• Set up, configure, maintain, and troubleshoot desktops, laptops, mobile equipment, printers, scanners, cameras, and similar technology assets.<br>• Investigate workstation, software, and connection problems, resolving issues directly when possible and routing advanced cases to the appropriate teams.<br>• Assist with application rollouts, software validation, updates, and packaged deployments to support a stable user environment.<br>• Handle account provisioning, device staging, inventory updates, and replacement of malfunctioning hardware.<br>• Perform foundational network diagnostics, including checking cabling, Ethernet links, and communication between devices and the network.<br>• Record support activity in ticketing systems, manage competing priorities, and keep users informed with clear status updates.<br>• Create and update knowledge articles, technical guides, and user-facing instructions to improve support consistency.<br>• Provide basic technology guidance to staff and explain technical topics in a clear, practical manner.<br>• Travel to remote sites for equipment installation, retrieval, maintenance, and on-site troubleshooting as needed.
We are looking for a detail-oriented Sales Support specialist to join a travel-focused organization in Tampa, Florida. This contract-to-permanent opportunity is ideal for someone with strong ticketing experience who is comfortable assisting with group travel agreements and supporting customers after the sale. The role blends client service, sales coordination, and order processing in a fast-paced environment where accuracy and responsiveness are essential.<br><br>Responsibilities:<br>• Provide day-to-day support for travel-related sales activity, ensuring client requests are handled accurately and promptly.<br>• Assist with ticketing tasks and help coordinate group contract details for customers with specialized travel needs.<br>• Manage incoming inquiries, respond to customer questions, and guide clients through post-purchase support needs.<br>• Conduct outbound outreach as needed to follow up on bookings, confirm details, and maintain strong customer relationships.<br>• Enter and update orders in internal systems, verifying information for completeness and accuracy before processing.<br>• Work closely with sales and service teams to keep account information current and resolve issues in a timely manner.
We are looking for a highly organized Sales Support specialist to join a service-focused team in Sarasota, Florida. This Long-term Contract position will provide steady operational assistance to sales activities, helping keep contract processing, billing coordination, and payment follow-up accurate and timely. The role works closely with sales leadership and cross-functional partners to strengthen day-to-day execution, maintain clean records in Salesforce, and support a high-volume environment with precision.<br><br>Responsibilities:<br>• Manage sales-related administrative workflows, including order entry, contract documentation, and post-sales support activities.<br>• Maintain accurate Salesforce records by updating account details, tracking opportunities, and correcting incomplete or inconsistent data.<br>• Coordinate with internal teams to help move billing forward, confirm invoice-related information, and monitor payment status.<br>• Support the sales organization with reporting, status updates, and operational follow-through that keeps priorities on schedule.<br>• Assist in resolving contract backlog items by reviewing records, organizing documentation, and ensuring next steps are completed promptly.<br>• Prepare and distribute sales analysis and operational reports to help leadership monitor progress and performance.<br>• Partner with sales team members and managers to improve coordination across daily processes and customer-related transactions.<br>• Contribute to data cleanup efforts and other operational projects that improve accuracy, visibility, and workflow efficiency.
We are looking for a Help Desk/Desktop Support Analyst to support end users in Clearwater, Florida within a healthcare-focused environment. This contract opportunity is ideal for someone who enjoys resolving day-to-day technical issues, delivering responsive service, and maintaining reliable desktop operations. The role centers on assisting employees with Windows-based systems, managing user access, and addressing support requests with professionalism and urgency.<br><br>Responsibilities:<br>• Provide front-line technical assistance for hardware, software, and desktop-related issues affecting end users.<br>• Respond to service desk requests in a timely manner, document work performed, and keep ticket updates accurate and organized.<br>• Troubleshoot Windows operating system problems and restore functionality for users experiencing technical disruptions.<br>• Support account administration tasks in Active Directory, including access updates and basic user maintenance.<br>• Diagnose common workstation and peripheral issues, escalating more complex problems when needed.<br>• Assist employees with setup, configuration, and routine support for Microsoft-based desktop environments.<br>• Track recurring issues and contribute to practical solutions that improve overall support efficiency.
We are looking for a technically strong sales specialist to expand business across a regional territory while building lasting relationships with distributors, integrators, engineering firms, and industrial end users. This position blends consultative selling with application knowledge to help customers select the right motor control and protection solutions for their operations. The role is ideal for someone who can manage a territory strategically, support channel partners effectively, and turn technical insight into measurable revenue growth.<br><br>Responsibilities:<br>• Build and carry out a regional sales approach that increases revenue, strengthens market presence, and supports company growth goals within the assigned territory.<br>• Develop new business by engaging electrical distributors, system integrators, engineering consultants, and end users in industries that rely on motor control solutions.<br>• Maintain strong relationships with existing accounts through regular outreach, site visits, and ongoing business reviews aimed at uncovering expansion opportunities.<br>• Lead and support manufacturer representatives across the territory by aligning sales efforts, sharing product knowledge, and participating in joint customer meetings.<br>• Deliver technical presentations, product demonstrations, and customer education sessions that encourage product adoption and specification.<br>• Review customer drawings, electrical schematics, and project requirements to prepare accurate recommendations, proposals, and quotations.<br>• Partner with internal sales, engineering, and customer support teams to address application questions, resolve issues, and ensure a positive customer experience after the sale.<br>• Represent the company at trade shows, industry events, and technical seminars to strengthen visibility and generate strong business opportunities.<br>• Manage channel and distributor relationships in accordance with pricing structures, program expectations, and broader business objectives.
We are looking for a Customer Service Representative to support customers, dealers, and internal teams with timely, accurate service. This Long-term Contract position is ideal for someone who communicates confidently, stays organized in a fast-paced setting, and can manage several service-related tasks at once. The role focuses on order coordination, payment handling, warranty support, and maintaining clear records while delivering a detail-oriented customer experience.<br><br>Responsibilities:<br>• Manage incoming customer and dealer inquiries by phone and provide courteous, solution-focused support.<br>• Prepare and submit orders with a high level of accuracy while coordinating shipment details to ensure smooth delivery.<br>• Guide homeowners to the appropriate water treatment dealer based on their needs and location.<br>• Support warranty-related requests by gathering required information, documenting issues, and assisting dealers through the process.<br>• Receive payments from dealers, handle credit card transactions, and maintain accurate payment records.<br>• Log check payments by documenting receipt details, capturing images as needed, and entering information into Sage.<br>• Work closely with the accounting team to verify payments and resolve discrepancies promptly.<br>• Conduct follow-up communication with customers and dealers regarding orders, billing matters, and general service questions.<br>• Maintain organized records across business systems, including Sage, Zoho, and Microsoft Office applications.