4 results for Technical Support in Tampa, FL

Application Support Analyst

Saint Petersburg, FL
onsite
Permanent
50000 - 70000 USD / Yearly
A public-sector organization is seeking an Application Support Analyst to provide day‑to‑day operational support for internal application systems and end‑user technology. This role focuses on maintaining desktop environments, administering third‑party software, supporting business applications, and ensuring reliable operation of computer hardware, peripherals, and operating systems. The position requires a self‑motivated professional who can work independently, manage multiple tasks, and coordinate with external vendors when needed. Key Responsibilities<ul><li>Support and maintain a Microsoft‑based desktop environment, including installation, configuration, and troubleshooting of computers, printers, and related peripherals.</li><li>Administer and support vendor‑provided application systems used across the organization.</li><li>Perform operating system installation, configuration, updates, and issue resolution.</li><li>Assist with job scheduling, documentation, and routine operational tasks for application software.</li><li>Provide end‑user support, training, and guidance to ensure effective use of technology resources.</li><li>Install and maintain digital display equipment as needed.</li><li>Utilize scripting tools such as PowerShell to automate tasks and improve efficiency.</li><li>Serve as a liaison between internal teams and external vendors to resolve technical issues.</li><li>Maintain accurate records of work activities using established ticketing and change‑management processes.</li><li>Support organizational needs during emergency situations as part of an emergency‑critical role.</li></ul>
2026-03-12T00:00:00Z

Customer Service Representative

Largo, FL
onsite
Temporary
18 - 19 USD / Hourly
We are looking for a skilled Customer Service Representative to join our team in Seminole, Florida. This contract position offers an excellent opportunity to engage with customers, resolve inquiries, and ensure satisfaction through effective communication and support. If you thrive in a fast-paced environment and enjoy helping others, we encourage you to apply. Responsibilities: • Respond promptly to customer inquiries via email, phone, and other communication channels. • Provide accurate information regarding products and services to address customer needs. • Manage and resolve customer complaints efficiently, ensuring a positive outcome. • Handle inbound calls, offering attentive and courteous assistance to callers. • Maintain detailed records of customer interactions and transactions. • Utilize multiple browsers and tools to efficiently navigate and resolve customer issues. • Collaborate with team members to improve customer success strategies and procedures. • Ensure high standards of customer service are consistently met. • Identify opportunities to enhance the customer experience and share insights with the team.
2026-03-17T00:00:00Z

Customer Service Representative

Saint Petersburg, FL
onsite
Contract / Temporary to Hire
18 - 18 USD / Hourly
We are looking for a compassionate and detail-oriented Customer Service Representative to join our team in St. Petersburg, Florida. In this role, you will serve as the primary point of contact for clients, guests, and staff, ensuring a positive experience and efficient service. Experience working in a medical, healthcare, or behavioral health setting is highly preferred. This is a contract-to-permanent position where you will play a critical role in supporting individuals seeking behavioral health services. Responsibilities: • Act as the first point of contact by welcoming and assisting clients, staff, and guests in a friendly and detail oriented manner. • Manage appointment scheduling, confirmations, and follow-ups to ensure smooth client flow. • Handle client check-ins and check-outs, including collecting payments, issuing receipts, and balancing the cash drawer at the end of each shift. • Update client information accurately during check-in or check-out and maintain secure data entry practices. • Distribute and collect client satisfaction surveys to gather feedback. • Collaborate with clinical staff to ensure timely service delivery and address pending client issues. • Perform opening and closing procedures as assigned, ensuring a seamless start and end to each day. • Assist with distributing faxes and other administrative tasks as needed. • Respond effectively to upset or distressed clients, providing warm, empathetic customer service. • Travel to other locations as required, with mileage reimbursement provided.
2026-03-13T00:00:00Z

.Net/C#/SQL Application Support Engineer

Sarasota, FL
onsite
Permanent
60000 - 85000 USD / Yearly
On-site role in the Sarasota region. We are looking for a .Net/C#/SQL Application Support Engineer to join our team in Sarasota, Florida. In this role, you will focus on maintaining, troubleshooting, and enhancing internal business systems and applications. This position requires hands-on experience with coding, application support, and IT operations in a structured, on-premises environment. Responsibilities:• Modify and maintain existing C# applications to ensure optimal performance.• Diagnose and resolve issues within production applications to minimize downtime.• Analyze legacy code to identify and implement improvements.• Address bugs and enhance workflows to streamline processes.• Execute queries and validate data within SQL Server environments.• Support and enhance internal tools built on PHP frameworks.• Ensure all application changes undergo thorough review processes before deployment.• Assist in troubleshooting environment-level issues impacting applications.• Provide support for Windows Server and Active Directory tasks related to applications.• Maintain documentation and contribute to the knowledge base for system operations.
2026-02-20T00:00:00Z