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4 results for Technical Support in Tampa, FL

Equipment Technical Support Manager

Clearwater, FL
onsite
Permanent / Full Time
70000 - 90000 USD / Yearly
We are looking for an experienced Technical Equipment Support Manager to lead international support operations in Clearwater, Florida. This position oversees technical assistance for partners and customers, strengthens service processes, and ensures issues are handled with urgency and professionalism. The role also serves as a central point of coordination between support teams, external technicians, and leadership to improve service quality and operational consistency. Responsibilities:• Lead a team of 10 technical support professionals, setting clear expectations, coaching performance, and promoting responsive customer service across international accounts.• Oversee incoming international escalations and ensure each request receives a prompt acknowledgement, with a target response time of 30 minutes.• Partner regularly with senior leadership to review recurring support concerns, discuss resolutions, and align on service priorities.• Build and refine onboarding procedures for new clients so implementation steps are clear, consistent, and easy for teams to follow.• Act as the primary connection between technical support, dealers, technicians, and business partners to keep communication accurate and timely.• Identify service gaps affecting international operations, develop practical solutions, and drive improvements through to completion.• Prepare and maintain process documentation that increases efficiency, supports standardization, and helps the team deliver dependable results.• Monitor support activity in ticketing systems, coordinate troubleshooting efforts, and help resolve hardware and equipment-related issues as needed.• Contribute to additional customer experience and support initiatives assigned by leadership.• Balance multiple priorities in a fast-moving environment while maintaining attention to detail and follow-through on commitments.
2026-08-20T00:00:00Z

Technical Sales Engineer

Clearwater, FL
remote
Permanent / Full Time
110000 - 120000 USD / Yearly
We are looking for a technically strong sales specialist to expand business across a regional territory while building lasting relationships with distributors, integrators, engineering firms, and industrial end users. This position blends consultative selling with application knowledge to help customers select the right motor control and protection solutions for their operations. The role is ideal for someone who can manage a territory strategically, support channel partners effectively, and turn technical insight into measurable revenue growth. Responsibilities: • Build and carry out a regional sales approach that increases revenue, strengthens market presence, and supports company growth goals within the assigned territory. • Develop new business by engaging electrical distributors, system integrators, engineering consultants, and end users in industries that rely on motor control solutions. • Maintain strong relationships with existing accounts through regular outreach, site visits, and ongoing business reviews aimed at uncovering expansion opportunities. • Lead and support manufacturer representatives across the territory by aligning sales efforts, sharing product knowledge, and participating in joint customer meetings. • Deliver technical presentations, product demonstrations, and customer education sessions that encourage product adoption and specification. • Review customer drawings, electrical schematics, and project requirements to prepare accurate recommendations, proposals, and quotations. • Partner with internal sales, engineering, and customer support teams to address application questions, resolve issues, and ensure a positive customer experience after the sale. • Represent the company at trade shows, industry events, and technical seminars to strengthen visibility and generate strong business opportunities. • Manage channel and distributor relationships in accordance with pricing structures, program expectations, and broader business objectives.
2026-08-12T00:00:00Z

Application Support Analyst

Saint Petersburg, FL
onsite
Permanent / Full Time
50000 - 70000 USD / Yearly
A public-sector organization is seeking an Application Support Analyst to provide day‑to‑day operational support for internal application systems and end‑user technology. This role focuses on maintaining desktop environments, administering third‑party software, supporting business applications, and ensuring reliable operation of computer hardware, peripherals, and operating systems. The position requires a self‑motivated professional who can work independently, manage multiple tasks, and coordinate with external vendors when needed. Key Responsibilities<ul><li>Support and maintain a Microsoft‑based desktop environment, including installation, configuration, and troubleshooting of computers, printers, and related peripherals.</li><li>Administer and support vendor‑provided application systems used across the organization.</li><li>Perform operating system installation, configuration, updates, and issue resolution.</li><li>Assist with job scheduling, documentation, and routine operational tasks for application software.</li><li>Provide end‑user support, training, and guidance to ensure effective use of technology resources.</li><li>Install and maintain digital display equipment as needed.</li><li>Utilize scripting tools such as PowerShell to automate tasks and improve efficiency.</li><li>Serve as a liaison between internal teams and external vendors to resolve technical issues.</li><li>Maintain accurate records of work activities using established ticketing and change‑management processes.</li><li>Support organizational needs during emergency situations as part of an emergency‑critical role.</li></ul>
2026-08-21T00:00:00Z

Customer Service Representative

Clearwater, FL
onsite
Temporary / Contract
19 - 22 USD / Hourly
We are seeking a reliable and detail-oriented Bilingual Customer Service Representative to join our team. This is an entry-level opportunity focused primarily on clerical and administrative support. The ideal candidate will be fluent in both English and Spanish and enjoy helping customers while maintaining accurate records.Responsibilities:<ul><li>Provide customer service and support in both English and Spanish</li><li>Answer and route incoming phone calls as needed</li><li>Perform data entry and maintain accurate records</li><li>Assist with filing, scanning, and general clerical duties</li><li>Prepare and organize documents and correspondence</li><li>Support office staff with administrative tasks and special projects</li><li>Maintain confidentiality and professionalism in all interactions</li></ul>
2026-08-21T00:00:00Z