<p>We are looking for a dedicated Customer Service Representative to join our client's team on a contract basis in Bristol, Connecticut. In this role, you will collaborate closely with regional sales managers and various departments to ensure customer satisfaction throughout the project lifecycle. Your ability to maintain attention to detail and build rapport will be essential in delivering exceptional service and exceeding expectations.</p><p><br></p><p>Responsibilities:</p><p>• Review contracts, quotes, purchase orders, and project documents to understand customer requirements and ensure accuracy.</p><p>• Maintain clear and detail-oriented communication with customers, fostering positive relationships.</p><p>• Coordinate with the technical team to address and fulfill specific technical needs.</p><p>• Schedule and facilitate project meetings to kick off complex assignments.</p><p>• Update and create quotes as needed to support the regional sales team.</p><p>• Collaborate with marketing, finance, and other departments to align efforts and meet project goals.</p><p>• Accurately enter order details into Salesforce and internal systems while maintaining comprehensive project documentation.</p><p>• Monitor backlogs and ensure customer ship dates remain accurate and up-to-date.</p><p>• Record and address customer complaints or claims, working with management to improve overall service quality.</p><p>• Identify packaging and shipping requirements, including special handling conditions.</p>
<p><strong>Job Title:</strong> Senior Customer Service Specialist</p><p><strong>Location:</strong> Meriden, CT (Onsite – local candidates only)</p><p><strong>Employment Type:</strong> Full-Time, Permanent</p><p><strong>Salary:</strong> Up to $70,000 annually</p><p><br></p><p>Our client has partnered exclusively with Robert Half in search of a Senior Customer Service Specialist with manufacturing industry experience to join a growing team local to Meriden, CT. This is a full-time, onsite role supporting customer accounts from order placement through fulfillment. The ideal candidate brings strong tenure, attention to detail, and confidence working with pricing, orders, and customer communication in a fast-paced manufacturing environment.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Serve as a primary point of contact for assigned customer accounts</li><li>Process and track customer orders from entry through delivery</li><li>Manage pricing, quotes, and order adjustments accurately and efficiently</li><li>Coordinate with internal teams (production, planning, logistics, sales) to ensure timely fulfillment</li><li>Monitor order status and proactively communicate updates, delays, or changes to customers</li><li>Maintain accurate records within ERP/order management systems</li><li>Support account management tasks and build long-term customer relationships</li><li>Resolve customer issues professionally and efficiently</li></ul><p><strong>Qualifications:</strong></p><ul><li><strong>5+ years of steady experience</strong> in a customer service or order management role</li><li>Prior experience in a <strong>manufacturing environment required</strong></li><li>Proven experience with pricing and order processing</li><li>Strong customer communication and relationship management skills</li><li>High attention to detail and ability to manage multiple priorities</li><li>Comfortable working onsite in a fast-paced, team-oriented setting</li><li>Proficiency with ERP systems and Microsoft Office (Excel preferred)</li></ul><p><br></p><p>Interested and qualified candidates should apply by emailing their resume to:</p><p><strong>daniele.zavarella@roberthalf com</strong></p>
<p>Our client in Bloomfield is seeking a customer-focused Call Center/Customer Service Specialist to join their team on a contract basis. This role is ideal for professionals who excel in fast-paced environments and are passionate about delivering outstanding support.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Respond promptly to incoming calls and emails, assisting customers with inquiries, order information, and service requests</li><li>Accurately enter and update customer data in company systems</li><li>Resolve issues efficiently and professionally, ensuring high levels of satisfaction</li><li>Work collaboratively with team members and cross-functional departments</li><li>Perform administrative tasks related to customer support as needed</li></ul><p><br></p>
<p><strong>Job Title: Entry-Level AR / Collections Clerk</strong></p><p><strong>Location:</strong> White Plains, NY</p><p><strong>Type:</strong> Contract-to-Hire</p><p><strong>Industry:</strong> Food Distribution</p><p><strong>About the Company</strong></p><p>A well‑established food distribution company in White Plains is seeking an energetic and motivated <strong>Entry-Level AR/Collections Clerk</strong> to join their team. This is an excellent opportunity for someone looking to begin or grow their career in accounting, collections, or customer account management within a fast‑paced, relationship‑driven environment.</p><p><strong>Position Overview</strong></p><p>The AR/Collections Clerk will play a key role in supporting the company’s sales team by contacting customers regarding outstanding balances, helping resolve account issues, and ensuring timely payment of invoices. This role involves frequent phone communication, follow‑up, and basic administrative AR tasks. The ideal candidate is comfortable making outbound calls, has professional phone manners, and enjoys working collaboratively with sales staff and customers.</p><p>This is a contract‑to‑hire position with strong long‑term potential for the right candidate.</p><p><br></p><p><strong>Responsibilities</strong></p><ul><li>Make outbound calls to customers to collect on outstanding invoices and past‑due balances.</li><li>Maintain professional, customer‑friendly communication while handling collection efforts.</li><li>Support sales representatives by providing updates on client payment status.</li><li>Work closely with customers to resolve billing discrepancies and payment issues.</li><li>Record notes, update account activity, and maintain accurate AR documentation.</li><li>Assist in achieving team goals related to cash flow, inventory movement, and timely order fulfillment.</li><li>Collaborate with internal departments (sales, billing, operations) to ensure account issues are resolved efficiently.</li><li>Perform general AR administrative tasks as needed.</li></ul>
<p>We are looking for a motivated Dispatching/Billing Specialist to join our client's team! In this role, you will oversee logistics operations, coordinate dispatching activities, and support sales functions in a dynamic environment. This position is Contract-to-permanent, offering an excellent opportunity for candidates seeking career growth in a growing organization.</p><p><br></p><p>The role does require you to work 7 am - 7 pm Thurs-Saturday.</p><p><br></p><p>Responsibilities:</p><p>• Organize and oversee vehicle activities, including scheduling and monitoring operations.</p><p>• Coordinate with vendors and third-party providers to ensure timely delivery of goods.</p><p>• Maintain accurate records of arrivals, departures, and deliveries.</p><p>• Prepare detailed reports regarding operational performance, maintenance needs, and safety compliance.</p><p>• Assist with administrative tasks such as billing and timecard management.</p>
<p>We are looking for a dedicated Front Desk Coordinator to join our team on a contract basis. In this role, you will be the first point of contact for visitors and callers, ensuring a welcoming and attentive environment. This position is ideal for someone who excels in customer service and possesses strong organizational skills.</p><p><br></p><p>Responsibilities:</p><p>• Provide a warm and attentive greeting to all visitors and callers, ensuring excellent customer service.</p><p>• Manage a multi-line phone system, answering inbound calls efficiently and directing them appropriately.</p><p>• Handle switchboard operations for phone lines ranging from one to ten.</p><p>• Assist with concierge services, addressing inquiries and providing information as needed.</p><p>• Maintain the front desk area in a clean and organized manner.</p><p>• Coordinate scheduling and appointments to support smooth office operations.</p><p>• Communicate effectively with team members and departments to relay messages and updates.</p><p>• Ensure accurate documentation and record-keeping for visitor logs and phone messages.</p>
<p>We are seeking a detail-oriented and proactive Collections / Accounts Receivable (AR) Specialist with at least three years of experience to join our team. In this role, you will manage the collection of outstanding invoices, ensure timely payment from clients, and maintain accurate accounts receivable records. The ideal candidate will possess excellent communication skills, a strong understanding of collections procedures, and the ability to work independently while meeting deadlines.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Proactively contact customers via phone, email, and written correspondence to collect outstanding payments in accordance with company policy.</li><li>Investigate and resolve billing discrepancies, disputes, and short payments to facilitate prompt payment.</li><li>Monitor aging reports and follow up on past due accounts to reduce delinquency rates.</li><li>Reconcile accounts receivable transactions and maintain accurate records in the accounting system.</li><li>Collaborate with the sales, customer service, and accounting teams to resolve payment and account issues.</li><li>Generate and distribute regular AR aging reports and collection status updates to management.</li><li>Process incoming payments, including applying payments to correct accounts and managing payment arrangements with clients when necessary.</li><li>Escalate unresolved accounts to management or initiate collection action as appropriate.</li><li>Assist with month-end close processes and audit requests related to accounts receivable.</li><li>Support process improvements to increase collection efficiency and reduce bad debt.</li></ul><p><br></p>
<p><strong>POSITION: Chief Financial Officer (CFO) - Non-Profit</strong></p><p><strong>LOCATION: Bloomfield, CT </strong></p><p><strong>RECRUITER CONTACT: KELLEIGH MARQUARD - <em>Kelleigh.Marquard@Roberthalf</em></strong></p><p><br></p><p>Robert Half is partnering with a valued nonprofit client just outside of Hartford, CT, to identify an experienced <strong>Chief Financial Officer</strong> to join its executive leadership team. This is a high-impact opportunity for a hands-on financial leader who is passionate about serving the local community and supporting a mission-driven organization.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Provide strategic and operational financial leadership across accounting, budgeting, forecasting, and reporting functions</li><li>Oversee preparation of monthly, quarterly, and annual financial statements in accordance with nonprofit accounting standards</li><li>Lead grant accounting and compliance, including extensive reporting to the State of Connecticut</li><li>Prepare and present financial results, trends, and strategic insights to the Board of Directors and executive leadership</li><li>Lead, mentor, and develop the finance team while remaining actively involved in day-to-day accounting operations</li><li>Support long-term financial planning, sustainability initiatives, and organizational growth</li><li>Oversee or partner closely with Human Resources functions; prior HR oversight experience is a strong plus</li><li>Utilize and optimize financial systems</li><li>Manage relationship with external CPA firm and ensure compliance with annual audit</li><li>Prepare annual tax filings</li><li>Manage all cash and banking relationships and ensure covenant compliance </li></ul><p><strong>Why This Opportunity:</strong></p><ul><li>Generous compensation package commensurate with experience</li><li>Excellent benefits and strong organizational culture</li><li>Stable, well-respected nonprofit with a meaningful local impact</li><li>Opportunity to play a key leadership role in advancing the organization’s mission</li></ul><p>If you meet these requirements and are interested in this great opportunity, please email your resume in confidence to Kelleigh Marquard at Kelleigh.Marquard@roberthalf com. All inquiries are confidential. At Robert Half we never distribute your resume without your permission.</p>
We are seeking a detail-oriented and detail oriented Administrative Assistant to join our team and support day-to-day office operations. The ideal candidate will combine strong organizational skills with a positive, service-minded approach, and be comfortable managing multiple administrative tasks in a fast-paced environment. Key Responsibilities Greet and welcome visitors in a detail oriented and friendly manner Answer and direct phone calls to the appropriate staff member Manage and organize office operations, including incoming/outgoing mail, packages, deliveries, and correspondence Pull weekly time sheets from caregivers and prepare for the payroll manager Create and maintain a spreadsheet to track open timesheets from prior weeks Pull and review monthly benefits reports, update relevant systems, and communicate with the benefits agent Handle incoming and outgoing communications, including emails and other electronic correspondence Maintain and update records, databases, and contact lists Assist in the preparation and execution of company events and projects Maintain a clean and organized office and breakroom; monitor supply inventories Support the ALS team with administrative tasks as required Perform additional duties as assigned to support office operations Top 3 Must-Haves Prior administrative or office assistant experience in a health care setting Ability to work well on a team and independently manage tasks Proficiency in Microsoft Office Suite
<p><strong>Accounts Payable Specialist/Manager</strong></p><p> </p><p>Are you an experienced Accounts Payable (AP) Specialist/Manager with a background in the construction industry? We have an exciting opportunity to join a well-established, 100% employee-owned company (ESOP) that offers stability, excellent benefits, and opportunities for advancement.</p><p> </p><p><strong>Position Overview:</strong></p><p>Reporting to the Controller and Chief Financial Officer (CFO), this role will focus on managing full-cycle accounts payable processes and assisting with construction accounting, including job costing and related responsibilities.</p><ul><li>Full-cycle AP processing, including vendor management and payment scheduling.</li><li>Support construction-specific accounting tasks such as job costing, expense tracking, and project accounting.</li><li>Ensure compliance with financial controls, policies, and procedures.</li><li>Collaborate with internal departments to ensure timely and accurate financial reporting.</li><li>Assist the Controller with account reconciliations, audits, and other financial tasks as required.</li></ul><p><strong>Qualifications:</strong></p><ul><li>Previous experience in the construction industry is required.</li><li>Proven track record of success in full-cycle accounts payable processing.</li><li>Helpful to understand construction accounting principles, including job costing.</li><li>Excellent organizational skills and attention to detail.</li><li>Proficient in accounting software and Microsoft Office Suite.</li></ul><p><strong>Why Join Us?</strong></p><ul><li>Stable and reputable construction company.</li><li>100% ESOP (Employee Stock Ownership Plan).</li><li>Comprehensive benefits package (health, retirement, etc.).</li><li>Opportunity for career growth and advancement.</li></ul><p> </p><p><br></p><p>Apply today or send your resume directly to Kelsey Ryan at <strong>Kelsey.Ryan@roberthalf(.com)</strong></p>
<p>We are looking for an experienced Controller to oversee and enhance the financial operations of our firm based in White Plains, New York. This role requires a detail-oriented financial expert who can ensure accurate reporting, compliance, and strategic decision-making to support overall business success. The ideal candidate will collaborate with leadership, project teams, and external partners to maintain financial integrity and optimize processes.</p><p><br></p><ul><li>Oversee all accounting activities, including accounts payable/receivable, payroll, general ledger management, and bank reconciliations.</li><li>Direct the preparation and review of monthly, quarterly, and annual financial statements and performance reports.</li><li>Monitor and manage cash flow, budget development, revenue forecasting, and project-by-project financial analysis.</li><li>Ensure adherence to internal controls, company policies, and all relevant regulatory requirements.</li><li>Partner with project teams to facilitate budget planning, cost monitoring, and billing accuracy.</li><li>Administer and continually improve accounting systems to enhance efficiency and data quality.</li><li>Serve as the primary point of contact for external financial partners, including CPAs, auditors, and banking representatives.</li><li>Deliver actionable financial insights and recommendations to senior leadership to support risk management and operational performance.</li></ul><p><br></p>
We are looking for a detail-oriented and personable Receptionist to join our team in Stamford, Connecticut. In this role, you will be the first point of contact for visitors and callers, ensuring smooth and welcoming interactions. This is a long-term contract position ideal for someone who thrives in a dynamic, non-profit environment.<br><br>Responsibilities:<br>• Greet and assist visitors, ensuring a warm and attentive reception experience.<br>• Answer and manage inbound calls, directing them to the appropriate departments or individuals.<br>• Maintain an organized scheduling system to coordinate appointments and meetings.<br>• Provide administrative support to staff, including managing correspondence and documentation.<br>• Keep the reception area tidy and presentable, reflecting the organization's values.<br>• Handle inquiries efficiently, offering accurate information about the organization and its services.<br>• Collaborate with team members to ensure seamless daily operations.<br>• Assist with basic data entry tasks and maintain updated records.<br>• Coordinate office supplies inventory and handle replenishment needs.<br>• Support event planning and logistics as required.
<p>We are looking for a dedicated Collections Clerk to join our team on a long-term contract basis in Lindenhurst, New York. In this role, you will play a key part in managing accounts receivable, ensuring timely payments, and resolving discrepancies to maintain financial stability. This position offers a dynamic and fast-paced environment with opportunities to collaborate across departments and contribute to the organization's success.</p><p><br></p><p>Responsibilities:</p><p>• Monitor account activity daily to identify overdue payments and outstanding balances.</p><p>• Conduct collection calls and send correspondence to clients in a timely manner.</p><p>• Research and resolve customer payment discrepancies, ensuring accurate account adjustments.</p><p>• Collaborate with sales and senior management to expedite the collection process when required.</p><p>• Process credit card transactions, e-check payments, and refunds efficiently.</p><p>• Address billing issues and discrepancies promptly to maintain customer satisfaction.</p><p>• Prepare detailed reports on collection activities and progress for management review.</p><p>• Work closely with the cash application specialist to ensure accurate posting of customer remittances.</p><p>• Reduce delinquency rates by managing assigned accounts effectively.</p><p>• Perform additional duties as needed to support the collections department.</p>
<p>We are looking for a dedicated Front Desk Coordinator to join our team on a contract basis. This role is ideal for someone with strong administrative skills and a welcoming demeanor, as you will be the first point of contact for visitors and callers. The position involves various clerical and receptionist tasks essential to maintaining a smooth and well-organized office environment.</p><p><br></p><p>Responsibilities:</p><p>• Serve as the primary point of contact by greeting visitors and ensuring they feel welcome.</p><p>• Answer and manage inbound calls using a multi-line phone system efficiently and courteously.</p><p>• Assist with general administrative tasks to support office operations.</p><p>• Handle clerical duties such as filing, data entry, and document organization.</p><p>• Provide concierge-style services, addressing inquiries and directing individuals appropriately.</p><p>• Maintain the reception area to ensure it remains organized and presentable.</p><p>• Coordinate communications between departments and relay messages accurately.</p><p>• Offer support with scheduling and appointment management as needed.</p><p>• Ensure the smooth operation of the switchboard for lines ranging from 1 to 10.</p><p>• Respond promptly to inquiries and provide accurate information to callers and visitors.</p>
