We are looking for a detail-oriented Client Support Specialist to join our team in Saint Paul, Minnesota. In this role, you will play a crucial part in providing exceptional customer service, handling inbound and outbound communications, and resolving technical issues efficiently. This is a long-term contract position, offering the opportunity to work both remotely and on-site in a hybrid schedule.<br><br>Responsibilities:<br>• Respond promptly and accurately to customer inquiries, including setting up new users and terminating access for former employees.<br>• Provide updates and support to newly referred customers during their onboarding process.<br>• Address support requests, including password resets and technical issues, ensuring timely resolutions.<br>• Analyze data from calls and tickets to identify trends and recommend improvements to support processes.<br>• Utilize Microsoft Excel to manage data entry and maintain accurate records.<br>• Collaborate with team members to ensure customer satisfaction and efficient service delivery.<br>• Maintain professionalism and confidentiality when handling sensitive information.<br>• Assist in managing and resolving support tickets, demonstrating problem-solving abilities.<br>• Communicate effectively with customers and stakeholders to address concerns and provide solutions.
<p>Robert Half is looking for a Collections Specialist! In the Collections role you will be responsible for calling members on delinquent accounts and assisting them in restoring good standing status with the institution. If you combine dynamic communication skills with a positive attitude and a professional demeanor, then you may thrive in this position. This is a contract employment opportunity. Call today!</p><p> </p><p>Your responsibilities in this role:</p><p>- Handle inbound and outbound collections calls</p><p>- Lead all billing and reporting activities according to deadlines</p><p>- Handle all vendor inquiries</p><p>- Maintain and update customer files to ensure data integrity</p><p>- Call on all past due amounts and record all results in the system</p><p>- Record all customer payments to the correct reports</p><p> </p><p>*Please note that all candidates are required to provide 2 recent supervisor or manager references in order to be considered for employment.</p><p> </p><p>Please submit your resume and call 651-293-3973 for review and consideration. </p>
<p>Advance your career with our team as a Medical Collections Specialist for an organization in Minneapolis, MN. In this role, you will play a critical part in achieving account resolution and facilitating positive patient financial experiences within a leading healthcare organization.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Contact patients and insurance providers to secure payment on outstanding medical accounts</li><li>Review and manage aging reports, prioritizing collection activity on delinquent accounts</li><li>Research and resolve billing discrepancies, validating insurance eligibility and benefits</li><li>Negotiate payment arrangements with empathy and professionalism</li><li>Maintain accurate, confidential records of all collection efforts in company systems</li><li>Ensure adherence to federal, state, and organizational compliance standards</li></ul><p><br></p>
<p>Join our team in Minneapolis as a Collections Specialist! In this on-site position, you will play a critical role in managing and resolving outstanding accounts, helping to ensure our organization’s financial health while providing professional and empathetic customer service.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Contact clients to collect outstanding payments via phone, email, and written correspondence</li><li>Negotiate payment arrangements and resolve account discrepancies</li><li>Maintain accurate records of all collection activities in company systems</li><li>Review aging reports and prioritize collection efforts accordingly</li><li>Work closely with internal departments to resolve billing and payment issues</li><li>Adhere to company policies and compliance standards</li></ul><p>Ready to take the next step in your career? Apply today or call 612-656-0250.</p>
<p>We are seeking a diligent and detail-oriented Medical Collections Specialist to join our team on-site in St. Paul, MN. The ideal candidate will have experience in working with patient accounts, securing outstanding payments, and communicating effectively with both patients and insurance providers.</p><p>What You'll Do:</p><ul><li>Review and manage assigned patient accounts for collections</li><li>Contact patients and third-party payers regarding past due balances and establish payment arrangements</li><li>Resolve billing discrepancies and provide clarification to patients regarding account balances</li><li>Document all collection activities in billing software and maintain accurate records</li><li>Follow up on unpaid claims and appeals to resolve outstanding balances</li><li>Work closely with the billing team to ensure proper account resolution</li><li>Maintain compliance with HIPAA and company policies</li></ul><p>Ready to take the next step in your career? Apply today or call 612-656-0250 to apply.</p><p><br></p>
We are looking for a detail-oriented Collections Specialist to join our team in Brooklyn Center, Minnesota. In this Contract-to-permanent position, you will play a key role in managing accounts receivable, ensuring payments are processed accurately, and investigating discrepancies in unpaid accounts. This is an excellent opportunity to contribute to a dynamic team while growing your expertise in collections and financial services.<br><br>Responsibilities:<br>• Handle the collection process for outstanding accounts, ensuring timely resolution and payment.<br>• Verify and post received payments and adjustments accurately into the system.<br>• Investigate and analyze missing or incomplete information related to unpaid accounts.<br>• Communicate professionally with clients to address payment-related inquiries and resolve disputes.<br>• Utilize accounting software systems and CRM tools to track and manage account information.<br>• Process billing and claims administration tasks with precision and efficiency.<br>• Answer inbound calls to assist customers with account-related concerns.<br>• Ensure compliance with company policies and procedures in all collection activities.<br>• Generate reports on account statuses and provide insights to the management team.<br>• Collaborate with team members to improve collection strategies and processes.
We are looking for a detail-oriented Collections Specialist to join our team in Eagan, Minnesota. In this contract role, you will play a key part in managing financial transactions and ensuring accurate payment collections from both commercial and consumer accounts. Your expertise in credit and billing processes will contribute to maintaining strong relationships and financial stability.<br><br>Responsibilities:<br>• Oversee the collection of payments from commercial and consumer clients, ensuring timely and accurate processing.<br>• Implement effective strategies to manage overdue accounts and reduce outstanding balances.<br>• Analyze credit histories and payment trends to support informed decision-making.<br>• Collaborate with internal teams to resolve billing discrepancies and streamline collection processes.<br>• Maintain detailed records of payment activities and account statuses for reporting purposes.<br>• Communicate professionally with clients to address payment issues and negotiate resolutions.<br>• Ensure compliance with company policies and legal regulations throughout collection activities.<br>• Provide recommendations for improving collection methods and reducing operational inefficiencies.
<p>Customer Service Specialist – Job Description</p><p>Essential Job Duties:</p><ul><li>Manage the end-to-end order life cycle using current enterprise resource planning (ERP) software.</li><li>Support sales and business development initiatives through accurate order, billing, and quoting processes.</li><li>Resolve billing issues and respond to customer inquiries in a timely manner.</li><li>Prepare and send quotes to customers and prospective clients.</li><li>Troubleshoot and resolve product or service concerns, expediting or escalating as needed to ensure prompt solutions.</li><li>Provide clear and accurate product or service information to existing and potential customers.</li><li>Maintain records of all customer interactions, process customer accounts, and update records as necessary.</li><li>Acquire and demonstrate a strong understanding of the company’s products and services.</li><li>Manage tasks related to price lists, credits, debits, and freight disputes.</li><li>Communicate effectively with internal teams—including sales, accounts receivable, production, quality, and shipping—to meet customer requirements and resolve complaints.</li><li>Notify customers proactively of any manufacturing delays affecting ship dates.</li></ul>
We are looking for a dedicated Customer Service Representative with strong dispatching skills to join our team in Plymouth, Minnesota. In this role, you will focus on coordinating service calls, managing schedules, and ensuring smooth communication between customers and technicians. This is a long-term contract position offering an opportunity to work in a fast-paced and dynamic environment.<br><br>Responsibilities:<br>• Handle incoming customer calls, including urgent situations, follow-ups, and service inquiries.<br>• Schedule and coordinate service calls to ensure timely responses.<br>• Generate and manage dispatch tickets for service requests.<br>• Assign service technicians to specific calls and provide post-call debriefs.<br>• Update technician schedules and availability in the system.<br>• Maintain and organize the dispatch board to track daily activities.<br>• Anticipate and plan workloads to optimize team efficiency.<br>• Provide technicians with relevant information and support as needed.<br>• Monitor and update new and existing service tickets within the system.
<p>We are looking for a detail-oriented Customer Service Representative to join our team on a contract basis in Blaine, Minnesota. This role involves data entry of patient and product information.</p><p><strong>Responsibilities:</strong></p><ul><li>Receive and process patient orders from facility partners, including capturing patient data, product information, and shipping addresses.</li><li>Enter confidential details into our system to create accurate and secure patient records.</li><li>Forward completed orders to the billing team.</li><li>Maintain and update Excel spreadsheets for order tracking and reporting.</li><li>Monitor the system for order shipping status and send timely updates (10–50 texts daily) to patients, leveraging Elevate for text communication.</li><li>Ensure orders are processed and updated in the system within same or next day.</li><li>Collaborate closely with other internal teams to guarantee accuracy and seamless workflow.</li></ul><p><br></p>
<p>We are looking for a <strong>Customer Service Representative</strong> to join our team in St. Paul, MN for a short-term assignment. This role is ideal for someone who thrives in a fast-paced environment, enjoys problem-solving, and is passionate about providing excellent customer service. The primary focus of this position is to assist customers by answering inquiries, processing requests, and supporting internal teams with administrative tasks.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Provide friendly and professional customer service via phone, email, and in-person interactions.</li><li>Address customer inquiries, concerns, and complaints in a timely and efficient manner.</li><li>Process orders, returns, and account updates while ensuring accuracy.</li><li>Maintain and update customer records in company databases.</li><li>Assist with data entry, documentation, and administrative support as needed.</li><li>Collaborate with internal teams to resolve customer issues and ensure smooth operations.</li><li>Follow company policies and procedures to ensure compliance and consistency in customer service delivery.</li><li>Identify opportunities for process improvements to enhance the customer experience.</li></ul><p><br></p>
<p>We are looking for a detail-oriented Service Coordinator to join our team in Plymouth, Minnesota. In this role, you will oversee various service activities, including projects, product administration, and maintenance requests. This position involves direct collaboration with customers, vendors, and technicians, as well as close coordination with internal teams.</p><p><br></p><p>Responsibilities:</p><p>• Oversee customer service work orders from initiation to completion.</p><p>• Handle customer projects to ensure timely service delivery.</p><p>• Build and maintain strong customer relationships.</p><p>• Coordinate service requests, including off-hours and overnight projects, as part of a rotational on-call system.</p><p>• Schedule and manage technicians for service tasks.</p><p>• Collaborate with internal teams.</p><p>• Generate and manage data reports.</p><p><br></p>
<p>Are you known for your empathy, professionalism, and knack for problem-solving? Join our team as a Customer Service Representative and help us deliver outstanding service to our clients and customers!</p><p>What You’ll Do:</p><ul><li>Provide prompt, friendly support via phone, email, and in-person interactions</li><li>Resolve customer inquiries, issues, and complaints efficiently</li><li>Document interactions, follow company policies, and maintain accurate records</li><li>Collaborate with teammates to create positive experiences</li><li>Uphold our company’s high ethical standards and commitment to innovation</li></ul><p><br></p><p>Ready to take the next step in your career? Apply today or call 612-656-0250 to apply.</p><p><br></p>
<p>This position will act as the key liaison between our client's residential and commercial clients and the service department, ensuring seamless communication and exceptional service delivery. Ideal candidate thrives in a dynamic environment, excels at managing schedules, and takes pride in maintaining accurate records while providing top-notch client support.</p><p><br></p><p>Responsibilities:</p><p>• Coordinate and confirm service appointments with both residential and commercial clients, addressing rescheduling needs as required.</p><p>• Maintain accurate client records, including service histories and invoices, using the designated CRM system.</p><p>• Monitor service completion and ensure all work orders and client information are properly documented and organized.</p><p>• Collaborate with the service team to relay client requests and ensure timely responses.</p><p>• Assist with managing accounts receivable for clients with overdue balances.</p><p>• Identify opportunities for process improvement in scheduling and client communication workflows.</p><p>• Professionally handle incoming calls and promptly respond to client inquiries.</p><p>• Draft and distribute newsletters, industry updates, and other client communications to keep clients informed.</p><p>• Perform additional administrative tasks and support service coordination as needed.</p>
<p>We are looking for an adaptable and dependable Customer Service Representative to join our team in Minneapolis, Minnesota. In this hybrid role, you will work both remotely and on-site, helping customers navigate inquiries and providing effective solutions. </p><p><br></p><p>Responsibilities:</p><p>• Address and resolve customer inquiries, concerns, and disputes promptly and professionally.</p><p>• Provide updates on policies, products, and services to customers and agents.</p><p>• Process and manage insurance-related paperwork, including adjustments, beneficiary changes, and issuing certificates.</p><p>• Ensure accurate and organized documentation of all customer interactions.</p><p>• Deliver excellent customer service with a patient and approachable demeanor.</p><p>• Adapt to call center workflows, maintaining efficiency and a positive attitude.</p><p>• Collaborate with team members to enhance customer service processes.</p><p>• Participate in training sessions to quickly become proficient in company procedures.</p><p>• Handle a high volume of calls while maintaining quality customer experiences.</p><p>• Support agents and customers by answering questions and resolving issues effectively.</p>
<p>We are looking for dedicated Customer Service Representatives for a fully onsite position with a medical equipment company. In this role you will be the first point of contact for customers, providing prompt and solution-oriented assistance. You will manage incoming calls, resolve customer issues, and ensure every interaction is positive and productive. This role requires strong communication and organizational skills.</p>
<p>We are looking for a contract Customer Service Representative to join our team in Richfield, Minnesota. This contract position offers an opportunity to contribute to a mission-driven nonprofit organization while gaining experience in a dynamic support environment. The intake coordinators are responsible for responding to all inquiries and qualified leads, coordinating the intake process, scheduling initial meetings and tours, managing the waitlist, and building positive relationships. They will partner with individuals and families to explore options when initially seeking services.</p><p>They are also responsible for working with the Lead Navigators to ensure resources are provided to all qualified individuals.</p><p><br></p><p>Responsibilities:</p><ul><li> Serve as the first point of contact for new and prospective clients, including:</li><li>Conduct referral and intake conversations gathering necessary information and documenting detailed information and ensuring information is accurate and up-to-date.</li><li>Maintain clear and effective communication with clients, their families, and other professionals involved in planning. Provide updates and answer questions or concerns that arise.</li><li>Work with team managers and service coordinators to assess client eligibility for services or programs and guide clients through the intake process, ensuring they understand all steps.</li><li>Maintain accurate and organized records of all interactions and transactions. Prepare reports and/or summaries as needed for internal use or regulatory compliance.</li><li>Adhere to defined response times and service level agreements as set by department.</li><li>Use internal systems to complete the intake process for new and current clients.</li><li>Coordinate communications for clients on the waitlist.</li><li>Manage service offers and funding requests with lead agencies to begin services.</li><li>Oversee, update, and maintain the waitlist for all Lifeworks’ services.</li></ul><p><br></p><ul><li>Promote and schedule initial navigation sessions for clients with Lead Navigators.</li><li>Schedule tours or informational sessions as requested by prospective clients.</li><li>Act as liaison for the client when coordinating internal resources, partnering with navigation and program leadership.</li><li>Conduct, document, and report on client follow up surveys and other feedback mechanisms.</li></ul><p><br></p>
<p>We are looking for dedicated Customer Service Representatives for a fully onsite position with a medical equipment company. In this role you will be the first point of contact for customers, providing prompt and solution-oriented assistance. You will manage incoming calls, resolve customer issues, and ensure every interaction is positive and productive. This role requires strong communication and organizational skills.</p>
<p>We are seeking an organized and efficient Client Services Coordinator to join our client’s team in St. Louis Park, MN. This long-term contract role provides essential support to a high-performing commercial real estate brokerage team, where accuracy, professionalism, and attention to detail are critical. The ideal candidate will manage core administrative responsibilities, coordinate documentation and project tasks, and contribute to marketing and client-facing deliverables. This position plays a key role in ensuring seamless day-to-day operations and delivering exceptional service to both internal teams and external clients.</p><p><br></p><p><u>Administration</u></p><p><br></p><p>• Provide comprehensive administrative support, including preparing expense reports and coordinating travel arrangements.</p><p>• Schedule and coordinate meetings, appointments, and team activities.</p><p>• Manage multiple tasks and projects simultaneously for various team members.</p><p>• Maintain and manage databases across multiple target populations.</p><p>• Prioritize, track, and follow through on key action items.</p><p>• Support general office operations including file management, distributing marketing materials, maintaining office organization, processing invoices, and drafting correspondence.</p><p>• Provide reception coverage and assist with answering incoming calls as needed.</p><p><br></p><p><u>Marketing Support</u></p><p><br></p><p>• Assist in executing marketing campaigns, including scheduling, maintaining mailing lists, and generating campaign reports.</p><p>• Prepare business content for proposals, presentations, and digital platforms.</p><p>• Create presentation materials such as charts, graphs, and Excel worksheets.</p><p>• Write and edit documents with attention to grammar, clarity, and professional layout.</p><p>• Conduct competitor research and compile market data.</p><p><br></p><p><u>Client Support</u></p><p><br></p><p>• Liaise with clients to coordinate information, schedule meetings, and collect required documentation.</p><p>• Support a variety of client-related requests and ensure timely follow-up.</p><p>• Perform additional duties and special projects as assigned.</p><p><br></p>
<p>Robert Half currently has a long-term contract to hire opening for an articulate, highly-skilled Receptionist in a growing company. This dynamic and creative company offers a stimulating work environment with fulfilling challenges and is based in the south west, Minnesota region. Are you a hard worker who can tackle multiple projects at the same time? Then this Receptionist position is right up your alley. What you get to do every single day:</p><ul><li>Answer incoming calls and direct guests </li><li>Process mail, ships materials, duplicate and fax documents</li><li>Order supplies and equipment</li><li>Maintain expense reports</li><li>Keeps process documents up-to-date and maintain accurate filing systems</li><li>Arrange meetings </li><li>Input data into software applications</li><li>Main point of contact for internal and/or external guests </li><li>Maintain office supply inventory </li></ul><p><br></p>
<p>We are looking for a detail-oriented Customer Service Representative to join our team on a contract basis in Blaine, Minnesota. This role involves providing timely and accurate communication to patients, ensuring smooth order processing, and supporting post-sales activities. If you thrive in a fast-paced environment and excel at delivering excellent service, this position is an exciting opportunity for you.</p><p><br></p><p>Responsibilities:</p><p>• Gather product and patient information from multiple platforms and compose text messages to communicate directly with patients.</p><p>• Coordinate order processing, including preparing shipment information and promptly sending tracking details to patients.</p><p>• Ensure timely communication following updates from the shipping team.</p><p>• Maintain accurate records of customer interactions and order details.</p><p>• Address post-sales inquiries and provide support to resolve issues.</p><p>• Collaborate with the team to improve workflow efficiency and customer satisfaction.</p><p>• Adapt to additional responsibilities as needed, demonstrating flexibility and initiative.</p><p>• Manage data entry tasks with precision to ensure all information is up-to-date.</p><p>• Assist with creating and maintaining shipping documentation for orders</p>
We are looking for a dedicated Medical Customer Service Representative to join our team in Minneapolis, Minnesota. In this role, you will be responsible for providing exceptional support to patients and healthcare staff, ensuring accurate order processing and timely follow-ups. This is a Contract to permanent position, offering an excellent opportunity to grow within the healthcare industry.<br><br>Responsibilities:<br>• Handle incoming calls from patients and case managers, averaging between 20 to 40 daily.<br>• Accurately input and process orders using the designated order system.<br>• Conduct follow-ups on orders that encounter delays or issues.<br>• Verify benefit eligibility by reviewing fee schedules.<br>• Submit and process authorization requests with insurance providers.<br>• Collaborate with management to align career goals and development.<br>• Provide clear and thorough communication to patients regarding billing and insurance details.<br>• Assist patients with inquiries related to durable medical equipment (DME) orders.<br>• Maintain detailed and organized records of interactions and transactions.
We are looking for a Member Services Representative to join our team in Minneapolis, Minnesota. In this role, you will provide exceptional support to members by addressing inquiries related to transportation bookings, benefits, billing concerns, and prescriptions. This is a contract-to-permanent opportunity, ideal for candidates who are passionate about delivering outstanding service in the healthcare industry.<br><br>Responsibilities:<br>• Respond to member inquiries regarding transportation bookings in a timely and detail-oriented manner.<br>• Assist members in understanding and utilizing their healthcare benefits.<br>• Address concerns related to billing and provide accurate information to resolve issues.<br>• Handle prescription-related questions and ensure members receive appropriate guidance.<br>• Triage incoming calls to identify and prioritize urgent matters.<br>• Maintain detailed and accurate records of member interactions.<br>• Deliver exceptional customer service while adhering to company policies and procedures.<br>• Collaborate with team members to ensure efficient handling of member requests.<br>• Utilize computer systems effectively to manage and document member information.
<p>We are looking for a skilled IT Security Analyst contract basis in Minneapolis, Minnesota. In this role, you will play a key part in ensuring the organization’s compliance with privacy regulations and safeguarding sensitive information. This position involves conducting investigations, providing guidance on privacy issues, and assisting in the development of compliance programs.</p><p><br></p><p>Responsibilities:</p><p>• Assist in designing, implementing, and maintaining an effective information privacy program to ensure regulatory compliance.</p><p>• Conduct thorough investigations of privacy inquiries and complaints, including breach analyses and audits of electronic health records.</p><p>• Collaborate with department leaders to enforce corrective actions consistently for privacy violations.</p><p>• Manage breach notification processes and ensure timely completion of required activities.</p><p>• Provide expert consultation and respond to queries from team members regarding privacy compliance matters.</p><p>• Maintain detailed records of investigations and outcomes within the designated incident management system.</p><p>• Develop and deliver privacy training programs, including creating awareness materials and conducting presentations.</p><p>• Draft, update, and maintain organizational policies and procedures related to information privacy and data practices compliance.</p><p>• Support IT in creating privacy audit tools and generating investigation reports.</p><p>• Perform privacy risk assessments and contribute to the development of strategies to mitigate identified risks.</p>
We are looking for a dedicated Member Services Representative to join our team in St. Paul, Minnesota. This role requires strong communication and organizational skills to provide exceptional service to credit union members. As a long-term contract position, you will play an integral part in maintaining high-quality member experiences while supporting daily operations.<br><br>Responsibilities:<br>• Welcome members and visitors to the branch with a friendly and detail-oriented attitude.<br>• Deliver excellent customer service by addressing inquiries and providing accurate account information.<br>• Represent the credit union in a detail-oriented and approachable manner during all interactions.<br>• Meet or exceed monthly goals established by the credit union.<br>• Conduct research to resolve member issues, including processing transfers, wire transfers, and handling requests for checks or statements.<br>• Respond to inquiries via phone, ensuring prompt and efficient assistance.<br>• Maintain detailed and accurate records of member interactions and transactions.<br>• Collaborate with team members to ensure smooth operations and uphold service standards.<br>• Utilize computer systems proficiently to manage member accounts and perform related tasks.
