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3 results for Customer Service Representative I in Alpharetta, GA

Receptionist/Customer Service Representative

McDonough, GA
onsite
Temporary / Contract
18 - 25 USD / Hourly
The Receptionist / Customer Service Representative serves as the first point of contact for visitors and callers while providing exceptional customer support. This role requires a detail oriented, friendly demeanor, strong communication skills, and the ability to manage a moderate to high volume of inbound calls while supporting front-desk and administrative functions. Key Responsibilities Answer and route 10–60+ inbound calls per day in a courteous and detail oriented manner Greet visitors, clients, and vendors; manage front desk coverage Provide accurate information, resolve basic inquiries, and direct calls appropriately Schedule appointments and maintain calendars as needed Perform administrative tasks such as filing, data entry, scanning, and mail distribution Maintain a clean, organized reception and common area Communicate professionally with internal teams and external customers Handle confidential information with discretion Support additional office or customer service functions as assigned
2026-05-01T00:00:00Z

Part Time Customer Service Representative

Smyrna, GA
onsite
Temporary / Contract
19.95 - 23.1 USD / Hourly
We are looking for a Part Time Customer Service Representative to support customer orders and service activities for a home improvement environment in Smyrna, Georgia. This Long-term Contract position focuses on guiding orders from initial request through final delivery while ensuring records, documentation, and customer updates remain accurate and timely. The role also works closely with internal sales and field teams to resolve service concerns, maintain reporting standards, and contribute ideas that improve day-to-day operations. Responsibilities: • Manage customer orders from initial entry through final delivery, ensuring each step is completed accurately and efficiently. • Enter technical and order-related information into company systems while keeping customer records current and well documented. • Coordinate with sales personnel and customers to collect required paperwork and details needed to complete transactions on schedule. • Track customer requests, updates, and changes within internal databases to maintain clear and reliable order histories. • Partner with field service teams to address ongoing service challenges and support practical solutions for long-term customer concerns. • Prepare standard performance, quality, and management reports as requested by leadership. • Escalate recurring service or process issues to supervisors and suggest improvements that can strengthen team effectiveness. • Complete assigned work within established deadlines while meeting productivity and attendance expectations. • Support continuous improvement efforts by recommending better methods, procedures, and service practices within the department.
2026-05-20T00:00:00Z

Accounts Receivable Representative: III

Conyers, GA
onsite
Temporary / Contract
27 - 28 USD / Hourly
We are looking for an experienced Accounts Receivable Representative: III to support billing and payment operations for a contract assignment. This onsite opportunity is ideal for someone who communicates clearly, handles customer account questions with confidence, and maintains accurate financial records in a fast-paced setting. The person in this role will help manage incoming inquiries, review invoices and payments, and work across accounting activities to keep receivables current and discrepancies resolved. Responsibilities: • Respond to inbound customer calls and provide timely support related to invoices, account balances, and payment concerns. • Prepare, review, and maintain customer invoices to ensure billing information is accurate and properly documented. • Apply payments, process checks, and update account records with careful attention to detail. • Investigate account issues such as short payments, discrepancies, and overdraft-related concerns, then coordinate resolution as needed. • Monitor outstanding receivables and follow up with customers to support timely collection activity. • Use Microsoft Office and other business software to track transactions, maintain files, and communicate updates clearly. • Partner with internal accounting teams to support daily accounts receivable functions and maintain organized records. • Deliver detail-oriented customer service while handling sensitive financial information in an accurate and courteous manner.
2026-05-28T00:00:00Z