<p>Are you passionate about managing receivables and building strong client relationships? Our agency is seeking an experienced Collections Specialist to join a large, well-established manufacturing organization in Canada. If you have a keen eye for detail, excellent communication skills, and thrive in a fast-paced, high-volume environment, we want to hear from you!</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Manage the full collections cycle for a portfolio of customer accounts, ensuring timely payments and minimizing delinquency.</li><li>Communicate with customers via phone, email, and written correspondence to resolve outstanding invoices and payment disputes.</li><li>Coordinate internally with sales, customer service, and finance to investigate and resolve account issues.</li><li>Monitor aging reports, identify delinquent accounts, and escalate unresolved matters as appropriate.</li><li>Prepare and maintain accurate documentation of collection activities and status updates in the ERP system.</li><li>Recommend process improvements with the goal of optimizing cash flow and reducing days sales outstanding (DSO).</li><li>Ensure compliance with all relevant laws and regulations regarding collections and credit management.</li></ul><p><br></p>

<p><strong>Qualifications:</strong></p><ul><li>2+ years’ experience in commercial collections, preferably within the manufacturing or industrial sector.</li><li>Strong knowledge of credit/collections principles, practices, and relevant regulations.</li><li>Effective negotiation, problem-solving, and conflict resolution skills.</li><li>Proficient with MS Office Suite; experience with ERP or accounting systems (SAP, Oracle, etc.) an asset.</li><li>Excellent written and verbal communication skills.</li><li>Ability to prioritize and manage multiple tasks in a dynamic, deadline-driven environment.</li></ul><p><strong>What’s Offered:</strong></p><ul><li>Opportunities for career growth within a leading manufacturing organization.</li><li>Comprehensive benefits package.</li><li>Supportive, team-oriented culture.</li></ul><p>Ready to advance your collections career? Submit your resume or reach out to us to start a conversation!</p>

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