16 Results for It Business Systems Analyst Jobs

Add your latest resume to match with open positions.

Business Systems Analyst

Edmonton, AB
remote
Temporary
0 - 0 CAD / Hourly
Overview Our Edmonton-based client is seeking a Business Analyst to support process improvement and automation initiatives across the organization. The successful consultant will work closely with stakeholders to understand current business processes, document workflows, identify inefficiencies, and support the evaluation of potential automation and system solutions. Current projects include documenting and improving timesheet-related processes, mapping workflows between project management and HR systems, reducing manual spreadsheet-based activities, and identifying opportunities to streamline operations through automation and technology. This role will focus primarily on business analysis, requirements gathering, process documentation, and stakeholder engagement, while collaborating with technical resources responsible for solution design and implementation. This is an initial part-time contract requiring approximately 10-15 hours per week. The role is fully remote; however, consultants must be located in Edmonton to support occasional onsite meetings if required. Key Responsibilities Conduct stakeholder interviews and requirements-gathering sessions to understand business challenges, current processes, and operational goals. Document current-state business processes, workflows, and business requirements. Create process maps, workflow diagrams, and supporting documentation. Analyze business processes and identify opportunities for efficiency improvements, automation, and process optimization. Support the development of future-state process recommendations and business requirements for proposed solutions. Assist with data gathering, research, and evaluation of business and technology solutions. Collaborate with technical teams to communicate requirements and support implementation activities. Participate in testing, validation, and user acceptance activities as needed. Provide regular project updates and maintain project documentation. Required Qualifications 3+ years of experience in a Business Analyst, Process Analyst, or similar role. Experience gathering and documenting business requirements. Strong process mapping and business process documentation skills. Experience facilitating discussions and working with business stakeholders. Strong analytical and problem-solving abilities. Excellent written and verbal communication skills. Proficiency with Microsoft Office applications, including Excel, Word, and Visio (or similar process-mapping tools). Ability to manage multiple priorities and work independently in a remote environment. Interest in process improvement, automation, and technology-driven solutions. Nice-to-Have Qualifications Exposure to workflow automation platforms such as Microsoft Power Automate. Familiarity with Microsoft Copilot or other AI productivity tools. Experience supporting process improvement or digital transformation initiatives. Basic understanding of systems integrations, APIs, or data flow concepts. Experience working in consulting, professional services, or project-based environments.
2026-11-10T00:00:00Z

Business Systems Analyst

Vancouver, BC
remote
Temporary
40.00 - 60.00 CAD / Hourly
OverviewOur client is seeking an experienced Business Analyst for a 6-month contract supporting a large-scale ERP modernization initiative involving the migration from Microsoft Dynamics AX 2012 to Dynamics 365 Finance & Operations (D365 F&O). This role will serve as a key liaison between business stakeholders, project teams, and technical resources to ensure business requirements are well-defined, documented, and successfully translated into solution designs. The ideal candidate brings hands-on experience supporting ERP transformation projects, particularly within Dynamics AX or D365 F&O environments. This individual should be a true consultant who can quickly understand business processes, identify gaps and opportunities, facilitate discussions with stakeholders, and help drive project deliverables with minimal onboarding. Responsibilities<ul><li>Gather, analyze, and document business requirements related to the migration from AX 2012 to D365 F&O.</li><li>Facilitate workshops and meetings with business stakeholders to understand current-state processes and future-state requirements.</li><li>Document business processes, workflows, functional requirements, and user stories.</li><li>Conduct gap analyses between existing AX 2012 functionality and D365 F&O capabilities.</li><li>Collaborate closely with functional consultants, developers, project managers, and business stakeholders throughout the project lifecycle.</li><li>Support solution design discussions and ensure requirements are clearly communicated to technical teams.</li><li>Assist with data migration planning, testing, validation, and user acceptance testing (UAT).</li><li>Develop test scenarios, coordinate testing activities, and track issue resolution.</li><li>Support organizational change management, user training, and adoption activities as required.</li><li>Maintain project documentation and provide regular updates on requirements and project progress.</li></ul>
2026-11-10T00:00:00Z

Business Systems & Operations Specialist

Toronto, ON
remote
Permanent
80000.00 - 100000.00 CAD / Yearly
On behalf of our client, Robert Half is seeking a Business Systems & Operations Specialist based in Toronto, ON. This on-site position focuses on supporting and optimizing business systems and operational workflows across multiple departments. The successful candidate will collaborate closely with various teams to drive improvements in efficiency and reporting. Job Responsibilities <ul><li>Analyze and refine operational workflows related to inventory, order processing, and fulfillment to enhance coordination among teams.</li><li>Facilitate the implementation and optimization of ERP and related software by gathering requirements, validating data, testing new features, and coordinating with external vendors.</li><li>Serve as an internal resource for ERP systems, addressing issues and providing user support to ensure effective system utilization.</li><li>Create and maintain operational reports and dashboards to track inventory, order status, backlog, and fulfillment metrics.</li><li>Collaborate with colleagues to investigate and resolve inventory discrepancies and process challenges.</li><li>Document procedures and deliver practical training and ongoing support to team members.</li><li>Identify opportunities to automate tasks and improve data accuracy throughout operational processes.</li></ul> Job Requirements <ul><li>Minimum of 5 years of relevant experience in distribution, supply chain, inventory operations, or business systems roles.</li><li>Comprehensive understanding of inventory control, purchasing, allocation, order processing, and shipping procedures.</li><li>Hands-on experience with ERP systems, including reporting, troubleshooting, user support, and driving system enhancements.</li><li>Demonstrated involvement in ERP system implementations, upgrades, or significant enhancements.</li><li>Proficiency in Excel, with the ability to build reports, reconcile data, and investigate discrepancies.</li><li>Ability to train colleagues and support change management with a collaborative and patient approach.</li></ul>
2026-11-09T00:00:00Z

Business Analyst

Edmonton, AB
remote
Permanent
100000.00 - 115000.00 CAD / Yearly
THE ROLE:Our client is seeking an experienced Business Analyst to join their Edmonton team on a full-time, long-term contract engagement. This role will work closely with business and technology teams to improve processes, define requirements, and support the delivery of effective technology solutions.Responsibilities:<ul><li>Partner with stakeholders and IT teams to understand business needs and define clear requirements</li><li>Facilitate workshops, interviews, and working sessions to gather information and build alignment</li><li>Analyze business processes, systems, and data to identify opportunities for improvement</li><li>Develop requirements, user stories, process maps, acceptance criteria, and supporting documentation</li><li>Collaborate with project teams throughout the solution design, development, testing, and implementation</li><li>Support UAT by defining acceptance criteria and validating that solutions meet business needs</li><li>Maintain requirements documentation and communicate project updates, risks, and changes to stakeholders</li><li>Use data and analysis to support decision-making and evaluate solution outcomes</li></ul>WHY THIS ROLE?This is an excellent opportunity for a seasoned Business Analyst to make a meaningful impact by driving business process improvements and supporting key technology initiatives within a collaborative and forward-thinking organization. You'll work closely with cross-functional stakeholders, helping shape solutions from initial discovery through implementation while influencing decision-making and delivering measurable business value. In return, you'll join a supportive team environment that values innovation, continuous improvement, and professional growth, while offering a competitive salary, and the opportunity to contribute to high-visibility projects that make a real difference.
2026-11-10T00:00:00Z

Business Analyst

Vaughan, ON
remote
Contract / Temporary to Hire
42.75 - 49.50 CAD / Hourly
We are looking for a Business Analyst to join a growing team in Ontario on a contract-to-permanent basis. This opportunity is well suited to someone who enjoys working in a fast-moving business, turning complex financial and operational data into clear recommendations for leaders across the organization. The role offers exposure to planning, forecasting, reporting, and cross-functional projects, making it ideal for an analytical individual who is eager to contribute beyond routine reporting. Responsibilities: • Analyze financial, sales, and operational results to identify trends, explain variances, and support forward-looking business decisions. • Build, refine, and maintain dashboards and reporting tools that provide clear visibility into performance metrics for finance, marketing, and leadership teams. • Partner with stakeholders across departments to gather business needs, document requirements, and translate them into practical reporting or analytical solutions. • Support quarterly forecasting and ongoing planning activities by consolidating data, validating assumptions, and highlighting risks and opportunities. • Develop financial models and ad hoc analyses to evaluate business performance, commercial initiatives, and emerging priorities. • Work with large data sets using tools such as Power BI, Snowflake, Excel, and CRM platforms to produce accurate and actionable insights. • Contribute to project-based initiatives by performing gap analysis, preparing documentation, and helping teams adapt to changing business priorities. • Communicate findings in a concise and meaningful way to both technical and non-technical audiences, including executive stakeholders.
2026-11-09T00:00:00Z

Business Analyst

Edmonton, AB
remote
Temporary
0 - 0 CAD / Hourly
On behalf of our client, Robert Half is seeking a Business Analyst in Edmonton, AB. This on-site, long-term contract role is focused on supporting the final stages of a major Microsoft Dynamics CRM implementation. The selected candidate will work closely with both internal teams and external partners to ensure project success. Job Responsibilities <ul><li>Gather and document business and user requirements for ongoing CRM initiatives.</li><li>Translate business needs into actionable functional requirements and Jira tickets for development teams.</li><li>Facilitate communication between business stakeholders, technical teams, and external partners to ensure alignment.</li><li>Support Agile project delivery by participating in sprint planning, backlog refinement, and requirements clarification.</li><li>Assist with reviewing and improving business processes throughout the implementation phase.</li><li>Contribute to the management of deliverables within a three-week sprint cycle.</li><li>Collaborate with the Senior Business Analyst to address requirements gaps and drive project completion.</li></ul> Job Requirements <ul><li>At least 2 years of experience in a Business Analyst or related role.</li><li>Proven ability to gather, document, and translate business requirements into technical deliverables.</li><li>Experience contributing to Agile projects.</li><li>Familiarity with Jira for managing user stories and development tasks.</li><li>Strong communication skills and the ability to engage stakeholders effectively.</li><li>Demonstrated capacity to collaborate with both technical and non-technical teams.</li><li>Experience supporting Microsoft Dynamics 365 CRM implementations is considered an asset.</li><li>Previous participation in enterprise software implementation projects is advantageous.</li><li>Background working with external development teams or implementation partners is valued.</li></ul>
2026-11-10T00:00:00Z

Business Analyst

Toronto, ON
remote
Temporary
0 - 0 CAD / Hourly
On behalf of our client, Robert Half is seeking a Business Analyst based in Toronto, ON. This position offers a hybrid work arrangement with primary on-site responsibilities. The role is a long-term contract opportunity. The successful candidate will play a vital role in partnering with cross-functional teams to drive business transformation and support organizational objectives. Job Responsibilities <ul><li>Collaborate with stakeholders across departments to understand business needs and ensure alignment with organizational goals.</li><li>Document and manage requirements throughout the solution lifecycle, including process flows, user stories, and test cases.</li><li>Facilitate workshops and conduct gap analyses to support project delivery.</li><li>Work with software vendors, integration partners, and business teams to configure systems in accordance with defined requirements.</li><li>Identify and recommend process improvements, contributing to their implementation using project management best practices.</li><li>Assist in the creation and review of testing documentation, including test plans and defect tracking.</li><li>Analyze data to support decision-making and develop key performance indicators to measure solution effectiveness.</li><li>Evaluate the impact of change across departments and support the development of mitigation plans for potential challenges.</li></ul> Job Requirements <ul><li>Degree in Business Administration, Computer Science, Finance, or a related discipline.</li><li>5–7 years of experience in business analysis or a combination of relevant education and experience.</li><li>Demonstrated ability to communicate complex information clearly to diverse audiences in both written and verbal formats.</li><li>Ability to lead initiatives independently and adapt to shifting priorities in a dynamic environment.</li><li>Strong analytical and problem-solving abilities with attention to detail.</li><li>Familiarity with Agile and Waterfall methodologies.</li><li>Experience supporting or leading software implementation projects is considered an asset.</li><li>Advanced skills in MS Office tools such as Visio, Excel, PowerPoint, Planner, and SharePoint.</li><li>Experience with requirements management tools (such as Azure DevOps or Jira) is an asset.</li><li>Certification from IIBA CBAP is an asset.</li><li>Experience in the real estate sector is considered an asset.</li></ul>
2026-11-10T00:00:00Z

Accounting Analyst

Calgary, AB
remote
Temporary
0 - 0 CAD / Hourly
On behalf of our client, Robert Half is seeking an Accounting Analyst in Calgary, AB. This on-site opportunity is within the oil and gas services sector. The role is offered as a long-term contract position, providing the chance to contribute to a dynamic and high-volume environment. Job Responsibilities <ul><li>Oversee full-cycle account reconciliations, particularly for retail operations.</li><li>Manage high-volume accounting tasks and ensure accurate financial records.</li><li>Prepare and post journal entries and support accrual processes.</li><li>Assist with month-end and year-end closing procedures.</li><li>Conduct detailed variance analysis to support financial decision-making.</li><li>Utilize large ERP systems to process and reconcile data.</li><li>Handle large data sets with efficiency and attention to detail.</li><li>Leverage intermediate Excel skills, including pivot tables and VLOOKUPs, for data analysis and reporting.</li><li>Support process improvements related to inventory and financial controls.</li></ul> Job Requirements <ul><li>Experience in accounting or finance, with exposure to high-volume environments.</li><li>Hands-on experience with account reconciliations and journal entries.</li><li>Proficiency in Excel, including use of pivot tables and VLOOKUP functions.</li><li>Background working with large ERP systems.</li><li>Ability to analyze variances and interpret financial data.</li><li>Strong organizational skills and attention to accuracy.</li><li>Capacity to manage multiple priorities within tight deadlines.</li></ul>
2026-11-09T00:00:00Z

Technical Analyst

Markham, ON
remote
Temporary
23.75 - 27.50 CAD / Hourly
We are looking for a Technical Analyst to join our team on a Contract basis in Markham, Ontario. This role supports day-to-day IT operations by maintaining end-user technology, resolving technical issues, and helping ensure stable, secure service delivery across desktop and infrastructure environments. The successful candidate will bring strong hands-on support experience, sound troubleshooting skills, and the ability to contribute to service improvement and technical planning. Responsibilities: • Provide first- and second-level technical support to employees by diagnosing issues, restoring service, and guiding users through effective solutions. • Install, configure, and maintain desktops, laptops, mobile devices, and related IT infrastructure in alignment with established operational and security standards. • Monitor the performance and reliability of hardware, software, and connected systems to identify risks and address issues before they affect business operations. • Manage service requests and incident tickets by prioritizing work, documenting findings, and following defined support processes through to resolution. • Carry out technical validation and operational testing to confirm that systems, devices, and configurations perform as expected. • Investigate recurring incidents and underlying technical problems, determine root causes, and support timely corrective action. • Contribute to the design and ongoing enhancement of technical components within the support environment, including capacity planning and optimization activities. • Help maintain consistent service delivery by documenting solutions, updating the knowledge base, and sharing practical insights that improve support effectiveness. • Assess technical considerations such as system availability and security impacts when reviewing support needs or proposed changes within the area of expertise.
2026-11-09T00:00:00Z

Benefits Analyst

Etobicoke, ON
remote
Temporary
35.00 - 40.00 CAD / Hourly
We are looking for a detail-oriented Benefits Administrator to support employee benefits and pension activities for a Contract position based in Etobicoke, Ontario. In this role, you will manage complex benefits data, respond to plan-related inquiries, and help ensure programs are administered accurately and in compliance with applicable regulations. The ideal candidate brings strong analytical skills, sound judgment, and the ability to coordinate effectively with internal partners and external vendors. Responsibilities: • Administer complex benefits, pension, pay, and incentive program data while reviewing plan documents to ensure accuracy and proper application of policies. • Provide practical guidance to employees and managers by addressing plan-related questions, interpreting policies, and supporting informed decision-making. • Coordinate with internal teams and external vendors on enrolment, eligibility, escalations, and issue resolution to maintain smooth program delivery. • Prepare analysis, reporting, and recommendations related to benefits and pension matters, including budget considerations and operational impacts. • Strengthen program effectiveness by supporting audits, enhancing controls, improving communications, and preparing for recurring annual activities. • Help maintain compliance with applicable federal, provincial, and local requirements through documentation support, filings, audit readiness, and governance activities. • Lead year-end pension administration tasks such as reviewing pensionable earnings and service data, validating information, supporting annual reporting, and coordinating employee communications. • Track legislative and regulatory developments affecting benefit and pension plans, assess operational impact, and support updates to processes and administration practices.
2026-11-10T00:00:00Z

Systems Administrator

New Westminster, BC
remote
Permanent
100000.00 - 101000.00 CAD / Yearly
This is a steady, long-term position as a Systems Administration with a public-sector organization. In this role, you’ll be working across a wide-range of technologies, related to Windows, Hyper-V, M365, MS Azure, networking, security and server administration. In this position, you’ll be responsible for day-to-day operations of a wide range of systems. You’ll also be working on several projects related to systems upgrades and migrations. This is a full-time position, and includes a competitive base salary, government pension, paid vacation and extended health and dental benefits. How to Apply A bit about myself - my name is Nathan Wawruck, and I am a recruitment consultant based in Vancouver, BC. I have over a decade of matching software and IT professionals to job opportunities, and I am always looking to connect with like-minded people in the Vancouver area. If you're interested in pursuing this role, please apply to this posting online, and contact me for an initial discussion. This is a chance for us to discuss specifics, such as the company name, the key hiring managers, and the more in-depth job requirements. This is also a great opportunity to talk about your overall career goals and preferences. We can even discuss other potential roles which may fit what you're looking for. Please find me on LinkedIn by searching my name: Nathan Wawruck
2026-11-09T00:00:00Z

Systems Administrator

Edmonton, AB
remote
Permanent
95000.00 - 125000.00 CAD / Yearly
We are looking for an experienced Systems Administrator to support and strengthen enterprise infrastructure for a growing organization in Edmonton, Alberta. In this role, you will help maintain stable, secure, and high-performing server and cloud environments while partnering with technical and operational teams to address business needs. This opportunity is well suited to someone who enjoys solving complex infrastructure challenges, improving system reliability, and contributing to ongoing technology enhancements. Responsibilities: • Manage and support physical and virtual server environments, storage platforms, and core network infrastructure to ensure dependable day-to-day operations. • Track system health, assess resource utilization, and recommend improvements or upgrades that enhance performance, capacity, and availability. • Review business and technical needs, translate them into practical infrastructure solutions, and help define effective system configurations. • Work closely with internal stakeholders to troubleshoot platform issues, support integrations, and maintain seamless technology services across the organization. • Apply security measures, access controls, and administrative best practices to safeguard systems, networks, and organizational data. • Prepare and update technical records such as environment documentation, support procedures, configuration details, and troubleshooting references. • Contribute to infrastructure projects including platform upgrades, migrations, and implementation activities while reducing operational disruption. • Keep current with developments in systems administration, cloud services, and infrastructure standards to support continuous improvement.
2026-11-10T00:00:00Z

Systems Administrator

Vancouver, BC
remote
Permanent
70000.00 - 80000.00 CAD / Yearly
This is a full-time career opportunity with a well-established resource company based in downtown Vancouver. You will take care of all the computer systems for approximately 40 staff. This position includes a competitive base salary, paid vacation and extended health and dental benefits. This IT position would best be suited for an IT generalist who loves doing a variety of different duties every day. On some days you may be more focused on building some new workstations and setting up new user accounts. On other days you may be doing some projects related to upgrading physical infrastructure. You’ll spend a good amount of your day getting to know your co-workers and their computing needs. You will be working primarily with Microsoft Windows-based systems, including Active Directory, Outlook, Office 365, and Microsoft Azure, etc. You will also get exposed to various other systems, mobile devices, and ERP software applications. How to Apply If you're interested in pursuing this role, please contact us for an initial discussion. This is a chance for us to discuss specifics, such as the company name, the key hiring managers, and the more in-depth job requirements. This is also a great opportunity to talk about your overall career goals and preferences. We can even discuss other potential roles which may fit what you're looking for.
2026-11-09T00:00:00Z

Systems Administrator

North Vancouver, BC
remote
Permanent
60000.00 - 80000.00 CAD / Yearly
We are looking for a Systems Administrator to support and strengthen a modern Microsoft-based infrastructure in North Vancouver, British Columbia. This role is ideal for someone with hands-on experience managing cloud services, endpoint protection, and secure access tools in a business environment. You will play a key part in maintaining reliable systems, improving security controls, and supporting collaboration platforms across the organization. Responsibilities: • Administer and maintain Microsoft Azure services, including identity, access, and core cloud resources to ensure stable day-to-day operations. • Oversee the Microsoft 365 environment with a focus on tenant administration, Teams governance, security settings, and user lifecycle management. • Manage secure remote access solutions such as Barracuda or comparable platforms to support safe and reliable connectivity for users. • Support endpoint security operations by configuring, monitoring, and responding to alerts through CrowdStrike or a similar protection platform. • Maintain server and cloud-based systems, applying updates, resolving technical issues, and improving overall performance and availability. • Collaborate with internal stakeholders to implement security best practices across infrastructure, user access, and collaboration tools. • Monitor system health and investigate incidents to minimize disruption and maintain a dependable technology environment.
2026-11-10T00:00:00Z

SAP Analyst

Etobicoke, ON
remote
Permanent
75000.00 - 100000.00 CAD / Yearly
We are looking for an SAP Analyst to provide functional support for core business operations in Etobicoke, Ontario. In this role, you will help maintain system reliability, resolve process and data issues, and work closely with business and technical teams to keep critical workflows running smoothly. The position is well suited to someone who can interpret operational needs, communicate clearly with stakeholders, and deliver practical SAP support in a fast-paced environment. Responsibilities:• Provide day-to-day functional support for assigned SAP modules and related business activities, ensuring stable system performance after go-live.• Investigate user-reported issues, process breakdowns, and data discrepancies, then identify and implement appropriate resolutions.• Assist business teams during critical operational periods such as month-end activities, invoicing, order processing, and logistics cycles.• Work closely with subject matter experts, technical teams, security and basis resources, and external partners to address system needs effectively.• Escalate matters requiring advanced technical, integration, or master data support to the appropriate teams while tracking progress to resolution.• Respond promptly to support requests and incident tickets, maintaining a high standard of service for internal users.• Convert business concerns and operational challenges into clear functional actions, system recommendations, or documented requirements.• Communicate updates, risks, and issue status clearly to users, leadership, support teams, and vendors as needed.
2026-11-09T00:00:00Z

Business & Quality Analyst (Salesforce)

Calgary, AB
remote
Temporary
40.00 - 80.00 CAD / Hourly
We are looking for an experienced Salesforce Business Analyst / QA Analyst to support the ongoing development and enhancement of a Salesforce-based donor and workplace-giving platform. This is a hybrid role combining business analysis, functional testing, and user acceptance testing (UAT). You will work closely with business stakeholders, developers, and product owners to ensure system enhancements meet business requirements and deliver meaningful outcomes for end users. The ideal candidate has strong Salesforce experience, excellent analytical skills, and a hands-on approach to testing and requirements gathering. This 2-3 month contract will prioritize candidates hybrid on-site in Calgary but is open to candidates remotely across Canada. Key Responsibilities<ul><li>Gather, analyze, and document business requirements, translating stakeholder needs into clear, testable acceptance criteria.</li><li>Collaborate with business teams and developers to clarify requirements, identify gaps, and resolve functional questions.</li><li>Develop and execute functional, end-to-end, regression, and user acceptance testing (UAT).</li><li>Test Salesforce Experience Cloud portals across multiple user types, including authentication, permissions, and guest access.</li><li>Validate Salesforce data, reports, and business processes using reporting tools and SOQL.</li><li>Test integrations and workflows involving payment processing, donations, and financial reporting.</li><li>Identify, document, and retest defects, ensuring solutions meet both technical requirements and business needs.</li><li>Review automated testing results and conduct additional hands-on testing where required.</li><li>Coordinate UAT and stakeholder sign-off before production releases.</li><li>Participate in Agile sprint activities and support post-release validation.</li></ul>
2026-11-10T00:00:00Z

16 results for It Business Systems Analyst jobs