<p><strong>IT Field Technician</strong></p><p><strong>Location:</strong> Gibbons, Alberta (On-site)</p><p><strong>Employment Type:</strong> Full-Time</p><p><br></p><p><strong>Position Overview</strong></p><p>Our client is seeking a hands-on Field Technician to provide on-site technology support for a large-scale construction and operations environment located just outside of Gibbons, Alberta. This role will support a growing campus currently serving approximately 60 professional staff, with significant expansion expected over the next year.</p><p>The successful candidate will be a versatile IT professional who enjoys working in the field, troubleshooting technical issues, supporting end users, and ensuring technology systems remain operational in a fast-paced construction environment.</p><p><br></p><p><strong>Key Responsibilities</strong></p><p>·        Prior field support experience in the construction industry is required, with the ability to work effectively in active construction environments and build strong working relationships with construction personnel and tradespeople.</p><ul><li>Provide on-site technical support for end users across the project site.</li><li>Diagnose and resolve hardware, software, and connectivity issues.</li><li>Perform break-fix support for desktops, laptops, printers, mobile devices, and peripheral equipment.</li><li>Set up, deploy, configure, and relocate IT equipment as required.</li><li>Support onboarding and workstation deployments for new employees.</li><li>Coordinate with internal infrastructure and networking teams when advanced support is required.</li><li>Assist with inventory management and tracking of IT assets.</li><li>Document incidents, service requests, and technical procedures.</li><li>Travel throughout the site to provide responsive support across multiple locations.</li><li>Maintain a high level of customer service while supporting both office personnel and construction teams.</li></ul>

<p><strong>Required Qualifications</strong></p><ul><li>Previous experience in a Field Technician, Desktop Support, IT Support, Service Desk, or similar technical support role.</li><li>Strong troubleshooting and problem-solving skills.</li><li>Experience supporting Windows-based environments and common business applications.</li><li>Hands-on experience with hardware deployment, maintenance, and repairs.</li><li>Ability to work independently in a field-based environment.</li><li>Excellent communication and customer service skills.</li><li>Valid driver&#39;s license and reliable transportation.</li></ul><p><strong>Preferred Qualifications</strong></p><ul><li>Experience supporting users in construction, industrial, manufacturing, energy, or field-based environments.</li><li>Basic networking knowledge, including connectivity troubleshooting and network device support.</li><li>Familiarity with IT asset management and inventory processes.</li><li>Experience working in large, rapidly growing environments.</li></ul><p><strong>Ideal Candidate</strong></p><p>The ideal candidate is a practical, service-oriented IT professional who is comfortable working on-site and interacting with a wide range of users, from office staff to tradespeople. They thrive in dynamic environments, enjoy hands-on technical work, and can effectively troubleshoot issues while maintaining a strong customer service focus.</p><p><br></p><p><strong>What&#39;s Unique About This Opportunity</strong></p><ul><li>Support a major, high-profile construction project in Alberta.</li><li>Join a growing environment that will scale significantly over the coming year.</li><li>Work in a highly visible role with direct impact on project operations.</li><li>Competitive compensation package based on experience and qualifications.</li></ul>

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