<p>We are seeking a dynamic and detail-oriented <strong>Services Solutions Specialist</strong> to bridge the gap between technical service delivery and strategic marketing. This role is ideal for a professional who thrives in a cross-functional environment and can translate complex service capabilities into compelling business value.</p><p><strong>Responsibilities</strong></p><ul><li>Develop and maintain technical marketing materials, case studies, and service documentation</li><li>Create clear, engaging content that communicates service value to diverse audiences</li><li>Collaborate with the marketing team to ensure technical accuracy in campaigns</li><li>Update and refine product positioning materials throughout the service lifecycle</li><li>Lead technical writing and response development for complex RFPs and proposals</li><li>Analyze customer requirements and align them with service capabilities</li><li>Coordinate cross-functional teams to gather technical inputs and pricing</li><li>Ensure proposal content reflects actual service delivery capabilities</li><li>Participate in daily service department planning and operations</li><li>Provide strategic and analytical support to service teams</li><li>Act as a liaison between service operations and customer-facing functions</li><li>Support process improvement initiatives and service methodology development</li><li>Assist with escalated customer communications requiring technical expertise</li></ul><p><br></p>
<p>We are looking for a dynamic Talent Acquisition Specialist to join our team in Toronto, Ontario. In this role, you will play a key part in driving our company's success by attracting and securing top talent, while promoting our core values of passion, teamwork, integrity, accountability, and innovation. Your expertise in recruitment strategies and dedication to creating a seamless candidate experience will help us build a sustainable and adaptable organization.</p><p><br></p><p>About Us</p><p>We are a fast-growing global furniture design and manufacturing company, dedicated to creating beautiful, high-quality products for customers worldwide. Guided by our core values of <strong>Passion, Teamwork, Integrity, Accountability, and Innovation</strong>, we’re committed to building a sustainable, adaptable, and customer-responsive business.</p><p>We are looking for a <strong>Talent Acquisition Specialist</strong> to join our People & Culture team. This role is critical to driving growth by attracting, engaging, and hiring the best talent across North America and international markets.</p><p><br></p><p>Job Summary</p><p>As a Talent Acquisition Specialist, you will take ownership of the full recruitment cycle, from sourcing and outreach to placement, while ensuring a positive candidate experience. You’ll design and execute creative recruitment strategies, manage multiple concurrent roles, and build talent pipelines that support both immediate hiring needs and long-term workforce planning. You’ll also collaborate closely with HR and cross-functional teams to strengthen culture and enhance the employee experience.</p><p><br></p><p>Key Responsibilities</p><p><strong>Recruitment & Talent Acquisition</strong></p><ul><li>Develop and implement tailored recruitment strategies to meet evolving business needs.</li><li>Manage the full recruitment cycle, ensuring a seamless and professional candidate experience.</li><li>Conduct interviews and assess candidates for skills, cultural fit, and alignment with company values.</li><li>Leverage multiple channels (LinkedIn Recruiter, networking, referrals, job portals, social media) to source top-tier talent.</li><li>Build and maintain proactive talent pipelines for future hiring needs.</li><li>Partner with external recruitment agencies, including overseas partners, to support international hiring.</li><li>Source and recruit for diverse roles across Canada, the U.S., and select international markets.</li><li>Stay informed on legal hiring requirements across regions to ensure compliance.</li><li>Manage multiple high-priority roles simultaneously while maintaining efficiency and timeliness.</li><li>Utilize and maintain the Applicant Tracking System (<strong>BambooHR Talent Portal</strong>).</li></ul><p><strong>HR & Cross-Functional Support</strong></p><ul><li>Share market intelligence and innovative recruitment strategies with internal teams.</li><li>Collaborate with the HR Generalist to support day-to-day HR operations.</li><li>Support corporate culture through team-building and engagement initiatives.</li><li>Manage the Careers inbox and maintain applicant tracking records.</li><li>Assist with additional HR-related projects as assigned by leadership.</li></ul>
<p>We are looking for an experienced Senior Accountant and Manager to join a well-established accounting firm in Trenton, Ontario. This role is ideal for a motivated individual with a strong background in audits, reviews, and tax services who thrives in a client-focused environment. You will play a vital role in delivering comprehensive accounting solutions to owner-managed businesses.</p><p><br></p><p>Responsibilities:</p><p>• Prepare and review financial statements, ensuring accuracy and compliance with accounting standards.</p><p>• Conduct audits, reviews, and Notice to Reader engagements for a variety of clients.</p><p>• Manage corporate and personal tax filings, providing expert guidance on tax planning and compliance.</p><p>• Build and maintain strong relationships with business owners to understand their needs and provide tailored advice.</p><p>• Oversee client accounts, including monitoring transactions and balances to ensure financial health.</p><p>• Address audit findings, providing recommendations for improvement and implementing solutions.</p><p>• Lead audit engagements, coordinating with team members to deliver high-quality results.</p><p>• Collaborate with internal and external stakeholders to support the growth and success of clients' businesses.</p><p>• Ensure all financial records are organized and up-to-date, adhering to regulatory requirements.</p><p>• Provide innovative strategies to clients, helping them optimize their financial operations and achieve growth.</p>
<p>Robert Half is seeking an ambitious and driven <strong>Account Manager</strong> to oversee sales activities in the Central Ontario region. The ideal candidate will focus on building and nurturing relationships with resellers and end-users, driving sales across corporate, education, and channel sectors, and promoting presentation solutions. This self-motivated individual will take ownership of the territory, independently targeting and supporting clients while collaborating with a national sales team.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li><strong>Partner Engagement:</strong> Work closely with resellers and partners to grow awareness and success of presentation solutions in the region.</li><li><strong>Product Expertise:</strong> Become a solutions expert for hardware, software, and professional development to confidently present product offerings and conduct demos.</li><li><strong>Sales Activities:</strong> Drive revenue through sales calls, targeting corporate and enterprise end-users and other potential customers within the territory.</li><li><strong>Account Management:</strong> Maintain and grow relationships with assigned accounts while identifying opportunities to expand customer volume and build loyalty.</li><li><strong>Customer Training:</strong> Train end-users on products, programs, and services to ensure knowledge and satisfaction.</li><li><strong>Strategic Targeting:</strong> Focus on key end-user accounts in the territory to establish the company as the preferred technology brand.</li><li><strong>Database Management:</strong> Build and maintain a detailed database of contacts, projects, and opportunities using Salesforce (SFDC).</li></ul><p><strong>Planning and Reporting:</strong></p><ul><li>Collaborate with the Channel Marketing team to develop quarterly and annual marketing plans tailored to the region.</li><li>Consistently track and submit sales pipeline reports, providing accurate rolling forecasts.</li><li>Monitor competitor products, pricing, promotions, and services to share regular updates with sales management.</li></ul><p><strong>Events and Visibility:</strong></p><ul><li>Attend and participate in local, regional, and national trade shows and marketing events to showcase the company’s products and solutions.</li><li>Survey market opportunities and provide insight to upper management to refine strategies and tactics.</li></ul><p><br></p>
<p>We are looking for an experienced Program Manager to join our client in Mississauga, Ontario, on a long-term contract basis (12 month with a potential for extension). In this role, you will play a pivotal part in driving digital transformation by overseeing the execution of cross-functional initiatives and ensuring alignment between technology, product, and business teams. Your ability to streamline processes, foster collaboration, and deliver measurable outcomes will be key to your success in this position.</p><p><br></p><p>Responsibilities:</p><p>• Collaborate with Product Owners to translate roadmaps into actionable plans and ensure operational readiness.</p><p>• Identify and resolve bottlenecks in product delivery to improve efficiency and adoption.</p><p>• Manage the day-to-day execution of technology and product initiatives, including governance, reporting, and communication.</p><p>• Develop detailed project plans, track milestones, and address risks to maintain accountability and progress.</p><p>• Facilitate cross-functional sessions and retrospectives to ensure clarity and alignment.</p><p>• Create and implement change readiness plans to support the adoption of new systems and processes.</p><p>• Track and analyze adoption metrics, adjusting strategies to maximize outcomes.</p><p>• Design and deliver targeted communications, training materials, and engagement plans to drive successful implementation</p>
<p>Robert Half is helping our client find an experienced and dynamic <strong>Marketing Manager</strong> to lead the planning and execution of marketing efforts. The Marketing Manager will spearhead strategies to elevate brand presence, drive growth across various channels, and support overall business goals. This role involves overseeing campaigns, product launches, partnerships, and digital initiatives while managing a small team and working collaboratively across departments.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li><strong>Strategic Planning</strong>: Develop and execute annual marketing strategies, campaigns, and budgets that align with business objectives.</li><li><strong>Brand Management</strong>: Ensure consistent and impactful brand messaging across channels and customer touchpoints.</li><li><strong>Digital Leadership</strong>: Oversee website and online store management, as well as digital content and e-commerce growth initiatives.</li><li><strong>Campaign Development</strong>: Lead multi-channel marketing campaigns (e.g., digital, print, social media, and email) to strengthen engagement and drive sales.</li><li><strong>Product Launches</strong>: Strategize and execute plans for impactful market entries for new products.</li><li><strong>Partnerships</strong>: Build relationships with media outlets, influencers, ambassadors, and affiliates to boost brand visibility.</li><li><strong>Events Management</strong>: Coordinate trade shows, exhibitions, and dealer events in partnership with the sales team.</li><li><strong>Team Leadership</strong>: Manage and mentor a small team, cultivating a growth-oriented, high-performance culture.</li><li><strong>Analytics & Reporting</strong>: Track and analyze marketing performance, using data insights to enhance strategy and maximize return on investment (ROI).</li><li><strong>Cross-Functional Collaboration</strong>: Partner with sales, product teams, and other business stakeholders to align marketing efforts with organizational goals.</li></ul><p><br></p>
<p>Are you a creative and results-driven marketer with a knack for planning innovative campaigns and collaborating with influencers, creators, and agencies? We are looking for a <strong>Marketing Manager</strong> on behalf of a client – a growing, entrepreneurial brand in the retail and consumer space. If you’re ready to lead dynamic marketing initiatives, manage content creation, grow engaged online communities, and drive measurable results, this role offers exciting growth potential and an excellent team culture.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><p><strong>Marketing Campaigns & Activations:</strong></p><ul><li>Plan and execute multi-channel marketing campaigns across digital, influencer, PR, and retail channels.</li><li>Organize in-store events and activations to boost foot traffic and build buzz, especially at the Espro Coffee Bar.</li><li>Collaborate with creative agencies to ensure campaigns are on-brand and impactful.</li></ul><p><strong>Influencer Partnerships & Social Media Content:</strong></p><ul><li>Build relationships with Toronto-based influencers and creators.</li><li>Manage and oversee content creation for platforms like TikTok, Instagram, and YouTube.</li><li>Tie all content initiatives to key performance metrics such as sales, engagement, and community growth.</li></ul><p><strong>Public Relations & Earned Media:</strong></p><ul><li>Drive PR outreach and manage external agency relationships.</li><li>Secure media coverage in lifestyle, food & beverage, and design sectors.</li><li>Track and report PR outcomes and their integration into overall performance.</li></ul><p><strong>Social Media & Community Management:</strong></p><ul><li>Oversee the brand’s social media accounts, grow followers, and foster engaged communities.</li><li>Produce consistent, high-quality creative content in collaboration with agencies and freelancers.</li><li>Respond to audience feedback and monitor engagement metrics.</li></ul><p><strong>Reporting & Analytics:</strong></p><ul><li>Provide clear weekly/monthly reports on campaign performance and ROI, tracking key KPIs across digital, social, PR, and retail initiatives.</li></ul><p><br></p><p><br></p>
<p>We are looking for a Bilingual Customer Service Associate to join our clients team in Markham, Ontario. This long-term contract position involves working in a hybrid capacity, with the flexibility to attend the office at least twice a week. You will play a key role in supporting clients by providing top-notch customer service and managing inquiries related to lease or financing accounts.</p><p><br></p><p>Responsibilities:</p><p>• Respond to client inquiries via phone, providing accurate information about lease or financing accounts and resolving any account-related issues.</p><p>• Ensure all client personal details and insurance forms are accurately updated and securely maintained.</p><p>• Handle a high volume of inbound and outbound calls efficiently while maintaining professionalism.</p><p>• Collaborate with vendors, clients, and insurance agencies to address and resolve escalated issues.</p><p>• Build strong relationships with customers by going above and beyond to meet their needs.</p><p>• Maintain detailed and organized records of all client interactions in the call centre database.</p><p>• Use predefined communication guidelines to address a variety of customer concerns effectively.</p><p>• Analyze customer needs, clarify issues, and deliver tailored solutions or alternatives.</p><p>• Achieve qualitative and quantitative performance goals as part of a dynamic team.</p>
We are looking for a dedicated Customer Service Representative to join our team in Thornhill, Ontario. This is a Contract-to-Permanent position where you will play a key role in ensuring smooth claims processing and excellent customer interactions. If you thrive in a fast-paced environment and excel at multitasking, this opportunity is ideal for you.<br><br>Responsibilities:<br>• Prepare and draft correspondence related to claims, including letters to members and third parties, as well as consent forms for police report requests.<br>• Process payments for claims-related expenses, such as appraisal fees, glass repair invoices, and police report fees.<br>• Assist the Total Loss team by preparing and sending Proof of Loss documents to facilitate claim settlements.<br>• Request and manage official reports, such as police and fire incident reports, to support claims investigations.<br>• Coordinate the dispatch of property damage claim files to legal representatives, as required.<br>• Organize and distribute incoming correspondence to ensure timely processing.<br>• Make outbound calls to members to gather First Notice of Loss information for new claims filed after hours or online.<br>• Respond to inbound calls, routing them efficiently to the appropriate department based on business needs.
<p>We are looking for a Front Desk Coordinator to join our client's team for a long-term contract based in Toronto, Ontario. This role is ideal for someone who thrives in a fast-paced environment, has strong communication skills, and enjoys handling a variety of administrative tasks with high confidentiality. If you are a highly-professional and customer service-oriented individual with prior reception/administrative experience in a professional services environment, we encourage you to apply today.</p><p><br></p><p>Responsibilities:</p><p>• Perform general administrative tasks such as filing, data entry, and document organization.</p><p>• Assist with maintaining office supplies by monitoring inventory and placing orders as needed.</p><p>• Support team members by preparing and distributing correspondence and reports.</p><p>• Ensure the office environment is well-organized and presentable.</p><p>• Respond to inquiries and direct them to the appropriate person or department.</p><p>• Operate standard office equipment, including photocopiers, scanners, and fax machines.</p><p>• Collaborate with other departments to ensure smooth day-to-day operations.</p><p>• Follow company policies and procedures to maintain confidentiality and security of information.</p><p>• Sort, distribute, and manage incoming and outgoing mail in an efficient and timely manner.</p>
<p>We are looking for a skilled and detail-oriented Collections Administrator to join our team on a contract basis. Located in Mississauga, Ontario, this role requires an individual to manage collections processes, resolve discrepancies, and maintain strong customer relationships. If you have a passion for delivering results in a fast-paced environment and possess exceptional communication and analytical skills, we want to hear from you.</p><p><br></p><p>Responsibilities:</p><p>• Conduct collection calls to a high volume of customers, maintaining professionalism and accuracy.</p><p>• Manage a portfolio of approximately 500 accounts weekly, ensuring timely follow-ups and payments.</p><p>• Investigate and resolve discrepancies or disputes related to invoices and outstanding balances.</p><p>• Reconcile customer accounts to ensure accuracy and completeness of records.</p><p>• Resend invoices and related documentation to customers upon request in a timely manner.</p><p>• Collaborate with internal teams to address and resolve credit or billing issues.</p><p>• Maintain detailed records of interactions, payments, and account statuses within the company’s systems.</p><p>• Utilize Excel and Dynamics 365 Finance & Operations for data management and reporting.</p><p>• Provide exceptional customer service while adhering to company policies and procedures.</p>
We are looking for a detail-oriented and friendly Receptionist to join our team in Toronto, Ontario. As the first point of contact for visitors and clients, you will play a vital role in creating a welcoming and organized environment. This position is ideal for someone with strong customer service skills and a passion for maintaining efficient office operations in a fast-paced setting.<br><br>Responsibilities:<br>• Greet and assist visitors, clients, and employees with courtesy and efficiency.<br>• Maintain accurate visitor records, ensuring all guests sign in upon arrival.<br>• Perform general administrative tasks, including data entry, filing, and managing office supplies.<br>• Address client and visitor inquiries, providing exceptional customer service at all times.<br>• Handle incoming and outgoing mail, including sorting, distributing, and preparing shipments.<br>• Support the marketing team with seasonal mail-outs and other assigned tasks.<br>• Keep the reception area and lobby clean, organized, and welcoming.<br>• Monitor and restock office amenities such as coffee machines and snack bars, placing replenishment orders as needed.<br>• Manage multi-line phone systems, directing calls and taking messages efficiently.<br>• Complete additional responsibilities as assigned by management.
<p>We are looking for an organized and personable Front Desk Coordinator to join our team in Mississauga, Ontario. In this role, you will be the first point of contact for visitors, ensuring a positive experience while managing various administrative tasks. This position requires strong multitasking abilities, attention to detail, and excellent communication skills.</p><p><br></p><p>Responsibilities:</p><p>• Greet and assist visitors in a detail-oriented and friendly manner, ensuring a welcoming first impression.</p><p>• Handle incoming calls, one line. </p><p>• Manage the scheduling of appointments and maintain accurate records of meetings and events.</p><p>• Perform data entry tasks, ensuring accuracy and timely updates to internal systems.</p><p>• Maintain and organize office files and documentation for easy access and retrieval.</p><p>• Coordinate with other departments to ensure smooth operations and communication flow.</p><p>• Provide general administrative support, including drafting correspondence and preparing reports.</p><p>• Oversee the reception area, ensuring it remains tidy and well-stocked with necessary supplies.</p><p>• Utilize Microsoft Office tools such as Word, Excel, and Outlook to complete daily tasks efficiently.</p>
We are looking for a detail-oriented and organized Front Desk Coordinator to join our team on a contract basis in Toronto, Ontario. In this role, you will be the first point of contact for visitors and play a key role in maintaining a welcoming and efficient front desk environment. This position requires strong administrative and customer service skills as well as the ability to handle multiple tasks effectively.<br><br>Responsibilities:<br>• Serve as the first point of contact by greeting visitors, executives, and employees in a courteous and detail-oriented manner.<br>• Manage incoming calls and direct them appropriately to ensure seamless communication within the organization.<br>• Maintain a clean and organized reception area to create a welcoming environment.<br>• Track and organize data sets for monthly reporting, including creating graphs and PowerPoint presentations.<br>• Assist with administrative tasks such as scheduling, document management, and correspondence.<br>• Ensure adherence to company policies, including maintaining a neat and appropriate appearance.<br>• Monitor attendance and ensure timely start of daily activities.<br>• Provide exceptional customer service while addressing inquiries or concerns.<br>• Support various departments by coordinating office operations and logistics.<br>• Uphold confidentiality and security protocols when handling sensitive information.
