Collections Administrator
<p>We are looking for a skilled and detail-oriented Collections Administrator to join our team on a contract basis. Located in Mississauga, Ontario, this role requires an individual to manage collections processes, resolve discrepancies, and maintain strong customer relationships. If you have a passion for delivering results in a fast-paced environment and possess exceptional communication and analytical skills, we want to hear from you.</p><p><br></p><p>Responsibilities:</p><p>• Conduct collection calls to a high volume of customers, maintaining professionalism and accuracy.</p><p>• Manage a portfolio of approximately 500 accounts weekly, ensuring timely follow-ups and payments.</p><p>• Investigate and resolve discrepancies or disputes related to invoices and outstanding balances.</p><p>• Reconcile customer accounts to ensure accuracy and completeness of records.</p><p>• Resend invoices and related documentation to customers upon request in a timely manner.</p><p>• Collaborate with internal teams to address and resolve credit or billing issues.</p><p>• Maintain detailed records of interactions, payments, and account statuses within the company’s systems.</p><p>• Utilize Excel and Dynamics 365 Finance & Operations for data management and reporting.</p><p>• Provide exceptional customer service while adhering to company policies and procedures.</p>
• A minimum of 3 years of experience in collections, credit management, or a related role.<br>• Proficiency in Excel, including the ability to manage and analyze data effectively.<br>• Fluency in French and English, with the ability to conduct business in both languages.<br>• Familiarity with collection processes, billing functions, and credit management.<br>• Experience using Dynamics 365 Finance & Operations or similar financial systems.<br>• Strong analytical and problem-solving skills with excellent attention to detail.<br>• Ability to handle a high volume of accounts while maintaining accuracy and efficiency.
<p>Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.</p>
<p>Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. <a href="https://www.roberthalf.com/ca/en/mobile-app" target="_blank">Download the Robert Half app</a> and get 1-tap apply, notifications of AI-matched jobs, and much more.</p>
<p>Questions? Call your local office at 1.888.490.3195. All applicants applying for Canadian job openings must be authorized to work in Canada.</p>
<p>Only job postings for jobs located in Quebec appear in French.</p>
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- Mississauga, ON
- onsite
- Temporary
-
23.00 - 25.00 CAD / Hourly
- <p>We are looking for a skilled and detail-oriented Collections Administrator to join our team on a contract basis. Located in Mississauga, Ontario, this role requires an individual to manage collections processes, resolve discrepancies, and maintain strong customer relationships. If you have a passion for delivering results in a fast-paced environment and possess exceptional communication and analytical skills, we want to hear from you.</p><p><br></p><p>Responsibilities:</p><p>• Conduct collection calls to a high volume of customers, maintaining professionalism and accuracy.</p><p>• Manage a portfolio of approximately 500 accounts weekly, ensuring timely follow-ups and payments.</p><p>• Investigate and resolve discrepancies or disputes related to invoices and outstanding balances.</p><p>• Reconcile customer accounts to ensure accuracy and completeness of records.</p><p>• Resend invoices and related documentation to customers upon request in a timely manner.</p><p>• Collaborate with internal teams to address and resolve credit or billing issues.</p><p>• Maintain detailed records of interactions, payments, and account statuses within the company’s systems.</p><p>• Utilize Excel and Dynamics 365 Finance & Operations for data management and reporting.</p><p>• Provide exceptional customer service while adhering to company policies and procedures.</p>
- 2025-10-15T13:38:41Z