<p>We are seeking a dynamic and detail-oriented <strong>Services Solutions Specialist</strong> to bridge the gap between technical service delivery and strategic marketing. This role is ideal for a professional who thrives in a cross-functional environment and can translate complex service capabilities into compelling business value.</p><p><strong>Responsibilities</strong></p><ul><li>Develop and maintain technical marketing materials, case studies, and service documentation</li><li>Create clear, engaging content that communicates service value to diverse audiences</li><li>Collaborate with the marketing team to ensure technical accuracy in campaigns</li><li>Update and refine product positioning materials throughout the service lifecycle</li><li>Lead technical writing and response development for complex RFPs and proposals</li><li>Analyze customer requirements and align them with service capabilities</li><li>Coordinate cross-functional teams to gather technical inputs and pricing</li><li>Ensure proposal content reflects actual service delivery capabilities</li><li>Participate in daily service department planning and operations</li><li>Provide strategic and analytical support to service teams</li><li>Act as a liaison between service operations and customer-facing functions</li><li>Support process improvement initiatives and service methodology development</li><li>Assist with escalated customer communications requiring technical expertise</li></ul><p><br></p>

<p>Requirements: </p><ul><li>Bachelor’s degree in Engineering, Business, Marketing, or related field</li><li>Minimum 5 years of experience in technical services, solution engineering, or similar roles</li><li>Proven success in proposal writing and RFP response management</li><li>Strong technical writing and communication skills</li><li>Experience in service lifecycle management and customer engagement</li><li>Ability to translate technical concepts into business language</li><li>Background in both technical delivery and marketing/business development</li><li>Project management certification or equivalent experience</li><li>Experience working in cross-functional and matrixed environments</li><li>Industry experience in installation services, construction, or technical services is an asset</li></ul>

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