<p>Our client is seeking a highly communicative professional for a <strong>contract-to-permanent</strong> opportunity within their Customer Service department. This role is responsible for overseeing daily customer service operations, supporting the quoting and order process, and serving as a key liaison between internal teams, customers, and production. The ideal candidate will be comfortable working in a fast-paced manufacturing environment, balancing administrative responsibilities with light activity on the factory floor.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Oversee and execute daily operations within the Customer Service department to ensure clear communication, accuracy, and efficient workflow</li><li>Communicate regularly with office personnel, sales, shipping, customers, and internal departments</li><li>Assist with and prepare formal quotes for existing and prospective customers</li><li>Process purchase orders for tooling, prototypes, and production</li><li>Analyze current order patterns and review sales margins</li><li>Monitor daily invoice activity and maintain accurate customer account information</li><li>Maintain and organize master drawing files</li><li>Manage and support the Shipping Administrative Assistant</li><li>Serve as a communication link between Customer Service, Quality, Production, and Shipping to ensure smooth order flow</li><li>Assist with accounts receivable activities as needed</li><li>Ensure departmental adherence to ISO-compliant procedures</li><li>Participate in weekly customer calls and daily management meetings</li><li>Make rounds in the press room and perform light walking in the factory as needed</li><li>Cross-train with team members to provide short-term coverage and support</li><li>Travel occasionally to customer sites, as needed</li><li>Perform additional duties assigned by management</li></ul>
We are looking for an HR Coordinator to support core human resources operations for our team in Ohio. This position plays an important role in recruiting, onboarding, recordkeeping, and day-to-day HR administration while helping create an organized, engaged, and compliant work environment. The ideal candidate is organized, detail-oriented, and comfortable working across multiple HR activities in partnership with employees, managers, and the broader HR team.<br><br>Responsibilities:<br>• Partner with HR colleagues to assist with employee relations matters and provide administrative support across a range of human resources activities.<br>• Help manage the hiring process by advertising openings, reviewing candidate applications, arranging interviews, and supporting communication with applicants throughout the selection process.<br>• Monitor candidate progress and maintain hiring activity within approved staffing levels and internal requisition guidelines.<br>• Coordinate pre-employment steps for incoming employees, including scheduling background screenings, physical exams, and drug testing as required.<br>• Lead onboarding logistics for new team members by preparing documentation, organizing orientation sessions, and helping ensure a smooth start.<br>• Enter and maintain employee data in the HRIS with accuracy and timeliness, keeping personnel information current and complete.<br>• Organize, update, and retain employee files and other HR records in accordance with documentation standards and departmental needs.<br>• Support performance management administration by assisting with review cycle coordination, tracking documentation, and following up on required materials.<br>• Contribute to employee engagement efforts by helping plan and support programs that strengthen workplace morale and the overall employee experience.<br>• Provide additional support on HR projects and operational priorities as needed to meet business goals and department objectives.
<p>We are looking for a skilled Financial Analyst/Manager to oversee and optimize pricing strategies. In this role, you will collaborate across departments to ensure pricing aligns with market trends, manufacturing costs, and customer needs, driving profitability and competitiveness. This position requires an analytical mindset and a strategic approach to manage margins and support long-term business objectives.</p><p><br></p><p>Responsibilities:</p><p>• Develop and implement pricing models and strategies.</p><p>• Collaborate with Sales, Finance, Operations, and Procurement teams to ensure pricing reflects accurate costs and market conditions.</p><p>• Conduct detailed analyses of cost structures, market trends, and capacity utilization to inform pricing decisions.</p><p>• Establish and oversee discount guidelines and customer-specific pricing agreements.</p><p>• Monitor and manage margin performance to ensure profitability while maintaining market competitiveness.</p><p>• Provide disciplined and accurate quoting processes to support sales initiatives.</p><p>• Evaluate and adjust pricing strategies based on raw material costs and manufacturing economics.</p><p>• Contribute to the development of long-term commercial strategies in a cost-sensitive manufacturing environment.</p><p>• Present financial insights and recommendations to senior management for decision-making.</p><p>• Maintain detailed records and documentation related to pricing models and customer agreements.</p>
<p>We are looking for a motivated and detail-oriented Regional Sales Manager to join our team. In this role, you will support the growth of customer relationships and ensure sales targets are met through exceptional service and adherence to company policies. This position offers an opportunity to work closely with cross-functional teams while contributing to the success of our manufacturing operations.</p><p><br></p><p>Responsibilities:</p><p>• Establish and maintain strong relationships with both new and existing customers, providing product knowledge, technical support, and timely quotations.</p><p>• Ensure high-quality outcomes by adhering to company standards, recommending process improvements, and addressing challenges as they arise.</p><p>• Prepare detailed quotations aligned with company policies and sales strategies, incorporating customer and partner insights.</p><p>• Promote complementary products by explaining technical features and adhering to ethical guidelines.</p><p>• Stay informed about new products and industry developments to better support customers.</p><p>• Collaborate effectively with internal teams including operations, shipping, sales, finance, and management to share updates, forecasts, and reports.</p><p>• Prepare and deliver consistent weekly and monthly reports to support strategic decision-making.</p><p>• Contribute to team objectives by exploring opportunities to enhance processes and deliver innovative solutions.</p>
<p><br></p><p>We are seeking a highly motivated and results-driven Buyer to support procurement, supplier management, and materials planning activities in a fast-paced manufacturing environment. This role is responsible for developing sourcing strategies, managing supplier relationships, optimizing inventory, and collaborating cross-functionally to ensure materials availability aligns with production schedules and business objectives. This is a <strong>temporary position with the potential to convert to a permanent role</strong> based on business needs and performance. </p><p><strong>Key Responsibilities:</strong></p><ul><li>Develop and execute sourcing strategies for critical materials and services to drive cost savings, quality improvements, and risk mitigation.</li><li>Lead supplier selection, qualification, audits, and ongoing performance management, including development and maintenance of supplier scorecards.</li><li>Negotiate complex contracts and long-term supplier agreements to secure favorable terms and foster strategic partnerships.</li><li>Monitor market trends and identify new sourcing opportunities, including global sourcing initiatives.</li><li>Collaborate with the Materials Manager and production teams to develop, maintain, and adjust production schedules and procurement plans in alignment with customer demand and operational goals.</li><li>Analyze inventory levels, usage trends, and forecasts to optimize stock levels, reduce shortages, and minimize excess inventory.</li><li>Lead process improvement initiatives to streamline procurement workflows and improve supply chain efficiency.</li><li>Analyze purchasing and operational data, prepare reports and metrics for management, and recommend actions to improve performance and eliminate bottlenecks.</li><li>Partner with Engineering, Production, Quality, and other departments to resolve material issues and support new product introductions.</li><li>Drive measurable results in cost savings, supplier performance, inventory turns, and on-time raw material performance.</li><li>Mentor and support the Buyer by sharing best practices and encouraging professional development.</li><li>Expedite critical orders, resolve pricing and shipping discrepancies, and ensure timely vendor confirmations.</li><li>Support team 5S initiatives and continuous improvement efforts.</li><li>Work with the Materials Manager and team to maintain ISO-related documentation, work instructions, and vendor performance records.</li><li>Perform additional duties as assigned.</li></ul><p><br></p>
We are looking for a Service Administrator to support the Industrial Service Department in Youngstown, Ohio. This contract opportunity is ideal for someone who thrives in a fast-paced manufacturing environment and enjoys balancing customer support, scheduling, and service coordination. The person in this role will help keep service activity organized, responsive, and aligned with customer expectations while contributing to the department’s overall performance.<br><br>Responsibilities:<br>• Manage incoming service inquiries, gather complete job details, and ensure customers receive prompt and attentive support.<br>• Record customer interactions, service updates, and job-related information accurately within the company’s service management system.<br>• Coordinate with service technicians and sales teams to provide administrative and technical support needed to move service work forward.<br>• Keep the Service Manager informed of daily activity, developing issues, and notable service trends affecting operations.<br>• Prepare the field service team for upcoming assignments by confirming job readiness, required materials, and scheduling details.<br>• Build efficient technician schedules by aligning job assignments with location, timing, and appropriate skill sets.<br>• Review preventative maintenance agreements, confirm service timing and parts needs, and arrange upcoming work several weeks in advance.<br>• Develop repair quotes by evaluating follow-up service needs, securing vendor pricing, confirming parts availability, and communicating timelines to customers.<br>• Maintain regular communication with customers regarding service dates, work status, parts updates, and opportunities for additional services or maintenance programs.
We are looking for an Accounts Payable Specialist to support a manufacturing organization in Akron, Ohio. This Long-term Contract position is ideal for someone who can manage high-volume payable activities, investigate account discrepancies, and maintain accurate financial records. The role requires strong analytical ability, advanced Excel skills, and confidence working across account research and reconciliation tasks in a fast-paced environment.<br><br>Responsibilities:<br>• Process and review accounts payable transactions with a strong focus on accuracy, timeliness, and compliance with internal controls.<br>• Perform detailed reconciliations across vendor accounts and related financial records to identify and resolve discrepancies.<br>• Investigate account activity by analyzing payment history, outstanding items, and supporting documentation to determine root causes of variances.<br>• Support analytical accounts payable work by monitoring trends, validating data, and helping improve reporting quality.<br>• Prepare and manage ACH-related payment activities while ensuring transactions are completed correctly and on schedule.<br>• Use advanced Microsoft Excel functions to organize large datasets, compare records, and produce clear reconciliation support.<br>• Maintain consistent communication through Microsoft Outlook and coordinate with internal teams to resolve invoice, payment, and account issues.<br>• Conduct quality checks on payable data and documentation to help ensure completeness, accuracy, and audit readiness.
We are looking for a detail-oriented Staff Accountant to support core accounting operations for a manufacturing organization in Mars, Pennsylvania. This position combines day-to-day financial activities with administrative, payroll, and human resources support to help keep business functions running smoothly. The ideal candidate brings strong organizational skills, sound judgment, and the ability to manage multiple priorities in a fast-paced environment.<br><br>Responsibilities:<br>• Process vendor invoices, verify supporting documentation, and coordinate timely payments to maintain accurate accounts payable records.<br>• Prepare and issue customer invoices, monitor outstanding balances, and follow up on collections to support healthy cash flow and accounts receivable performance.<br>• Record journal entries and maintain the general ledger with a high degree of accuracy and attention to deadlines.<br>• Assist with account reconciliations and help ensure monthly financial records are complete, organized, and ready for review.<br>• Provide payroll support by gathering pay-related data, reviewing records for accuracy, and helping administer payroll activities.<br>• Support human resources administration through employee record maintenance, onboarding paperwork, and coordination of routine HR documentation.<br>• Handle a range of office and administrative tasks that contribute to efficient daily operations across accounting and business support functions.<br>• Collaborate with internal team members to resolve accounting discrepancies, improve reporting accuracy, and maintain reliable financial information.
We are looking for an experienced Full Charge Bookkeeper to manage core accounting operations and maintain accurate financial records for our team in Chagrin Falls, Ohio. This role is well suited for someone who can confidently handle day-to-day bookkeeping, support reporting needs, and work closely with leadership on financial activities. The ideal candidate brings strong hands-on experience across payables, receivables, reconciliations, and payroll-related processes, with the ability to stay organized in a fast-paced environment.<br><br>Responsibilities:<br>• Manage daily accounting activities across accounts payable, accounts receivable, billing, and general ledger functions to support accurate and timely financial operations.<br>• Prepare journal entries, reconcile bank and balance sheet accounts, track prepaid expenses, and complete month-end close tasks with supporting documentation.<br>• Produce internal financial reports and ad hoc analyses for ownership, ensuring accounting data is complete, reliable, and easy to interpret.<br>• Oversee online banking activity, monitor cash balances, and assist with short-term cash planning and forecasting.<br>• Review and authorize weekly disbursement activity while providing coverage for key transactional accounting duties when needed.<br>• Support payroll administration and related follow-up work, including benefits coordination, retirement plan tasks, workers’ compensation true-up activity, and year-end 1099 processing.<br>• Maintain sales tax records and compliance processes, including exemption documentation and multi-state filings using Avalara.<br>• Partner with external auditors, government agencies, and outside accounting resources to provide requested financial information and maintain compliance.<br>• Participate in departmental staffing and administrative oversight by contributing to hiring decisions and approving team timecards and time-off requests.<br>• Assist with accounting needs tied to business integration activities and year-end financial work following a recent company acquisition.
We are looking for a Customer Service Representative to support customer accounts for a manufacturing operation. This contract opportunity with potential for a permanent role is ideal for someone who combines strong communication skills with a proactive approach to order management, customer support, and cross-functional coordination. The role begins with onsite training and may transition to a hybrid schedule of two remote days per week after training is completed.<br><br>Responsibilities:<br>• Manage customer accounts by preparing pricing and delivery updates, entering orders, revising schedules, and maintaining accurate account records.<br>• Monitor open orders and forecasts, follow up on time-sensitive requests, and take action to help keep customer commitments on track.<br>• Partner with sales, supply chain, manufacturing, and other internal teams to resolve service issues and improve delivery results.<br>• Communicate clearly with customers and internal stakeholders regarding order status, commercial terms, and account-related questions.<br>• Maintain customer master data and ensure account information remains current, complete, and reliable.<br>• Provide responsive support for inbound and outbound customer interactions while delivering a high level of professionalism and service.<br>• Apply product knowledge and sound judgment to address account needs, identify concerns, and support effective business decisions.<br>• Use Excel and internal systems to review account activity, analyze order details, and support day-to-day customer service operations.