<p>We are looking for a Marketing Communications Coordinator to support brand visibility and audience engagement across digital channels and live events in Aurora, Ohio. This position blends content creation, campaign coordination, social media management, and event support to help deliver a consistent and compelling customer experience. The ideal candidate brings strong written communication, creative problem-solving, and the ability to manage multiple priorities in a fast-paced marketing environment.</p><p><br></p><p>Responsibilities:</p><p>• Manage the company’s presence across key social platforms by creating, scheduling, and posting content tailored to each audience and channel.</p><p>• Build and maintain content plans that align with seasonal promotions, product introductions, educational initiatives, and broader marketing priorities.</p><p>• Interact with online communities by monitoring activity, addressing inquiries when appropriate, and encouraging engagement with customers, dealers, influencers, and brand supporters.</p><p>• Partner with internal teams such as sales and product management to amplify campaigns, highlight offerings, and communicate program updates effectively.</p><p>• Contribute to the execution of trade shows, dealer-facing programs, conferences, and company events through promotional support before and after each event.</p><p>• Keep website pages and marketing assets up to date so product details and brand messaging remain accurate and relevant.</p><p>• Review digital and social performance metrics, identify trends, and recommend adjustments that improve reach, engagement, and campaign results.</p><p>• Coordinate operational details for contractor training sessions, including registration tracking, scheduling, materials preparation, instructor support, and attendee communication.</p><p>• Assist with the planning and delivery of the annual customer conference by helping manage vendors, registration, presentation materials, attendee communications, and follow-up activities.</p><p>• At least 2 years of experience in marketing, communications, social media, or a related field.</p><p>• Demonstrated ability to develop content for social media, email marketing, and broader marketing communication efforts.</p><p>• Experience supporting events, training coordination, or conference logistics in a structured setting.</p><p>• Proficiency with marketing and creative tools such as HubSpot, Canva, Adobe Creative Cloud, Photoshop, Illustrator, or InDesign.</p><p>• Familiarity with project and workflow platforms such as monday.com to manage timelines and deliverables.</p><p>• Strong written and verbal communication skills with the ability to tailor messaging for different audiences.</p><p>• Organized and self-directed approach with the ability to balance multiple projects and deadlines effectively.</p>
Position location: Akron, OH Hybrid Schedule Pay: $18.00-$21.00 <br> RESPONSIBILITIES & FUNCTIONS: · Tracking customer experiences across online and offline channels, devices, and touchpoints. · Collaborating with marketing and sales teams to enhance customer services and brand awareness. · Aligning customer experience strategies with marketing and sales initiatives. · Identifying customer needs and taking proactive steps to maintain positive experiences. · Working with internal teams to implement, evaluate, and inform of changes that can assist our customers. · Logging technical issues, as well as customer compliments and complaints. · Keeping informed of industry trends and new CRM technologies. Communicate with Leadership Connect and Act-On to update with different techniques. · Updating our CRM with new, current, and old clients. · Assisting marketing and sales teams with email blasts. Evaluating email blasts, updating opt outs and bounces, and tracking with data analytics. · Responding to customer queries in a timely and effective manner, via phone, email, social media, or chat applications. · Utilizing lists (web traffic, CRM, web tours, email campaigns, Fortune 500, customers changing companies, etc.) to generate sales leads for salespersons. · Initiating new ideas for sales leads. · Understanding when clients are removed from CRM, and work with sales support coordinator on sales leads. · Learning process for sales renewals, while understanding goals and objectives from team. · Providing weekly updates to the Global Marketing committee. · Performing other duties as needed.