<p>We are seeking a highly organized and adaptable Dispatcher to join our team in Green, Ohio. In this pivotal role, you will coordinate service operations, ensure customer satisfaction, and provide critical support to field technicians. This position offers an excellent opportunity for growth in communication and organizational skills while contributing to the success of a dynamic team within the security industry.</p><p><strong>Key Responsibilities:</strong></p><ul><li><strong>Customer Communication:</strong> Serve as the first point of contact for customers, gathering and clarifying service needs, addressing specific requests or exceptions, and maintaining a high level of satisfaction.</li><li><strong>Routing Optimization:</strong> Use automated routing systems during peak service times to optimize delivery efficiency.</li><li><strong>Support Field Technicians:</strong> Assist the service intake team by managing calls and inquiries from field technicians to ensure seamless operations.</li><li><strong>Team Collaboration:</strong> Work closely with service managers and technicians, leveraging collaboration tools like Microsoft Teams and Outlook to meet operational goals.</li><li><strong>Record Management:</strong> Maintain accurate, detailed records using ticketing systems such as Solomon and Astea, ensuring all service requests are tracked and fulfilled effectively.</li><li><strong>Software Adaptation:</strong> Adapt quickly to new software or systems to enhance operational processes and improve overall efficiency.</li><li><strong>Task Prioritization:</strong> Efficiently balance urgent customer demands and competing responsibilities while adhering to deadlines.</li><li><strong>Professional Conduct under Pressure:</strong> Perform under pressure with professionalism, collaborating with a variety of personalities to resolve conflicts effectively.</li></ul>
<p><strong>Position Overview:</strong></p><p>Robert Half is seeking an experienced <strong>Account Manager</strong> to join our client’s team on a <strong>long-term contract basis</strong> located in Norton, Ohio. In this role, the Account Manager will manage a portfolio of customer accounts, ensuring the seamless <strong>coordination and scheduling</strong> of services and inspections. Success in this role requires <strong>exceptional organizational skills</strong>, <strong>strong communication abilities</strong>, and a proactive approach to delivering a positive customer experience.</p><p><strong>Key Responsibilities:</strong></p><ul><li><strong>Coordination and Scheduling:</strong> Organize service appointments and inspections for assigned customer accounts, ensuring timely delivery.</li><li><strong>Customer Service:</strong> Manage high volumes of inbound calls, providing professional and efficient responses to customer inquiries.</li><li><strong>Cross-Departmental Collaboration:</strong> Work closely with internal teams such as service, payroll, accounts payable, and accounts receivable to align processes and ensure a smooth workflow.</li><li><strong>Data Management:</strong> Maintain accurate and up-to-date tracking reports utilizing Excel daily.</li><li><strong>Client Relationship Management:</strong> Build and maintain strong relationships with customers, ensuring satisfaction and long-term account performance.</li><li><strong>Progress Monitoring:</strong> Track the status of services and inspections, communicate updates to customers, and relay relevant information to internal teams.</li><li><strong>Operational Support:</strong> Address outstanding tasks, resolve customer or process-related issues efficiently, and support broader department operations.</li><li><strong>Team Growth Adaptation:</strong> Assist in scaling workloads and operations to accommodate increased customer demands.</li><li><strong>Reporting and Documentation:</strong> Prepare necessary reports and documentation for account reviews and audits as required.</li><li><strong>Performance Strategy:</strong> Participate in team meetings with supervisors and managers, presenting insights and strategies to improve account processes and performance.</li></ul>
We are looking for a dedicated Customer Service Representative to join our team in Cleveland, Ohio. This role combines customer engagement and inside sales responsibilities, focusing on account management and order entry tasks. As a Contract to permanent position, this opportunity offers the potential for long-term growth in a collaborative and detail-oriented environment.<br><br>Responsibilities:<br>• Manage and maintain existing customer accounts, ensuring satisfaction and prompt resolution of any issues.<br>• Develop new business relationships by identifying potential clients and presenting tailored solutions.<br>• Process and track customer orders with accuracy and efficiency to meet delivery timelines.<br>• Communicate effectively with customers through phone, email, and other channels to provide exceptional service.<br>• Collaborate with internal teams to address customer needs and achieve business goals.<br>• Utilize Microsoft Office and company-specific systems to maintain records and generate reports.<br>• Assist customers with technical inquiries related to water testing and treatment services.<br>• Conduct follow-ups with clients to ensure ongoing satisfaction and address any additional requirements.<br>• Participate in team meetings and contribute ideas for improving sales strategies and customer service processes.
<p><strong>Job Description:</strong></p><p>We are seeking a detail-oriented and proactive <strong>Sales Support Specialist</strong> to join our team in Streetsboro, Ohio. In this long-term contract position, you will play a pivotal role in ensuring the smooth operation of our sales department. Your role will involve managing administrative tasks, maintaining accurate data records, and fostering clear communication between the sales team and other departments. This position is critical to sustaining efficiency and supporting the overall success of sales operations.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Accurately enter and update data in internal systems and Excel spreadsheets to ensure data integrity and accessibility.</li><li>Provide essential administrative support to the sales team as they manage client accounts and pursue new business opportunities.</li><li>Assist with order entry tasks to guarantee timely processing, tracking, and fulfillment.</li><li>Collaborate with the sales team to prepare necessary documentation for client meetings, proposals, and other interactions.</li><li>Monitor and update sales records, ensuring accuracy and compliance with internal policies.</li><li>Serve as a liaison between the sales department and other internal teams, facilitating efficient communication and workflow.</li><li>Generate reports and summaries using sales data for internal evaluation and decision-making purposes.</li><li>Address client inquiries and deliver exceptional post-sales support to maintain high customer satisfaction.</li><li>Utilize tools such as SAP and other relevant software to streamline sales processes and enhance operational efficiency.</li></ul>
We are looking for a skilled Field Applications Engineer to join our team in Middlefield, Ohio. In this Contract-to-permanent position, you will act as a key technical liaison between customers and internal teams, ensuring our products align with customer needs and deliver exceptional value. This role offers a dynamic work environment with opportunities to contribute to technical solutions, product development, and customer satisfaction.<br><br>Responsibilities:<br>• Provide expert technical support and tailored product recommendations to meet customer application requirements.<br>• Translate customer needs into detailed technical specifications to guide product selection and development.<br>• Collaborate with Sales Engineers and Product Managers to create impactful presentations, technical documentation, and accurate quotes.<br>• Lead and manage new customer projects, ensuring timely and precise delivery of solutions.<br>• Represent the company at customer meetings, industry events, and trade shows, requiring 15–20% travel.<br>• Support the introduction of new products and identify market trends to enhance existing product offerings.<br>• Develop tools, resources, and training materials to optimize sales and quoting processes.<br>• Gather and analyze customer feedback to drive improvements in product design and functionality.
<p>Provides comprehensive design, installation, project management, maintenance, testing, and support at the highest level for all hosted applications and elements of the global I/T infrastructure. Assists in planning, organizing, and controlling the activities of the hosting team. Consults with I/T leadership, internal stakeholders, and external customers to resolve complex hosting-related technical problems. Oversees new hardware, software, and hosting site installations, upgrades, and troubleshooting efforts. Reviews and acts on daily quality assurance and diagnostic support for hosted infrastructure at both internal and commercial hosting sites. Receives minimal supervision and serves as a technical leader for other team members. Acts as project manager for hosting projects, installations, and support initiatives, and serves as <strong>Manager, Datacenter Operations</strong> as requested.</p><p><br></p><p><strong>Duties and Responsibilities</strong></p><ol><li>Maintain and support global web solutions utilizing IIS, Apache, Tomcat, JRUN, ColdFusion, .NET, HTML, ASP, PERL, Microsoft tools, and various web server and DBMS platforms.</li><li>Partner with client management, global technology developers, and external customers to design and implement complex hosted applications across existing and new infrastructure.</li><li>Assist in scheduling, designing, upgrading, and maintaining scalable systems supporting internal and commercial hosting initiatives; provide hands-on support as needed.</li><li>Build, configure, and support hardware and software on Windows and Linux/Unix servers to enable deployment of global hosted applications.</li><li>Lead troubleshooting and provide advanced technical support for global hosted applications to developers, publishers, external customers, and internal teams.</li><li>Develop and guide scripting efforts to automate, monitor, and manage the global hosting environment.</li><li>Collaborate with commercial outsource providers to build, modify, tune, and support infrastructure for hosted applications.</li><li>Direct the collection and analysis of performance data on web infrastructure and recommend improvements.</li><li>Ensure adherence to security standards to protect company and client information assets at all times.</li><li>Perform other duties as assigned.</li></ol><p><br></p><p><br></p><p><br></p>
<p><strong>Job Description</strong>: Medical Billing Specialist </p><p><br></p><p><strong>Overview:</strong> We are seeking a highly motivated and detail-oriented Medical Billing Specialist for an organization located in Mars, PA. The ideal candidate will have expertise in medical billing and payment posting, ensuring accurate and timely processing of accounts receivable transactions and claims processing.</p><p><br></p><p><strong><u>Key Responsibilities:</u></strong></p><p><strong>1. Billing:</strong></p><ul><li>Generate and issue invoices for a wide range of care services, including senior living, skilled nursing, home care, and outpatient services.</li><li>Ensure compliance with service agreements, insurance policies, and applicable healthcare regulations.</li><li>Address billing discrepancies by coordinating with internal departments, including admissions and patient services.</li><li>Prepare and submit claims to insurance companies, Medicare, and Medicaid as applicable.</li></ul><p><strong>2. Payment Posting:</strong></p><ul><li>Accurately enter payments received (cash, checks, and electronic transfers) into the accounts receivable system.</li><li>Reconcile posted payments with bank statements and patient billing systems.</li><li>Manage and resolve unapplied payments or discrepancies to maintain accurate account balances.</li></ul><p><strong>3. Revenue Cycle Management:</strong></p><ul><li>Work collaboratively with other departments to monitor and manage the overall revenue cycle.</li><li>Track and follow up on outstanding payments or insurance claims to reduce accounts receivable aging.</li><li>Prepare reports on accounts receivable status, payment trends, and delinquent accounts for management review.</li></ul><p><strong>4. Customer and Client Communication:</strong></p><ul><li>Respond to patient or payer inquiries regarding invoices, payments, or account details with professionalism and clarity.</li><li>Serve as a point of contact for resolving disputes or escalations concerning billing errors or payment issues.</li></ul><p><strong>5. Compliance:</strong></p><ul><li>Ensure billing and payment posting processes comply with industry standards, healthcare regulations (including HIPAA), and organizational policies.</li><li>Document procedures and maintain accurate, auditable records for all accounts receivable transactions.</li></ul><p><strong>Location:</strong> This position is ONSITE and located in the Mars, PA area.</p><p><br></p><p><strong>Schedule:</strong> The hours are Monday through Friday from 8:30am-5pm.</p><p><br></p><p><strong>Why is this role available?</strong> This organization recently had a tenured team member retire.</p><p><br></p><p><strong>How to Apply: </strong>Submit your updated resume on the Robert Half website or apply using the Robert Half App.</p>
<p>Job Description: Accounts Receivable / Accounting Support</p><p><br></p><p>Position Overview:</p><p>Our client in the manufacturing industry located in Cranberry, PA, is seeking a detail-oriented and proactive Accounts Receivable / Accounting Support professional to join their team. This temp-to-hire position is a great opportunity to grow within an organization backed by private equity, with potential for long-term career development.</p><p><br></p><p>Key Responsibilities:</p><p>• Manage accounts receivable processes, including invoicing and payment collections.</p><p>• Assist with general accounting and bookkeeping tasks as required.</p><p>• Perform collections duties, including contacting customers regarding overdue invoices and resolving payment issues.</p><p>• Collaborate with internal teams to reconcile accounts and ensure accurate reporting.</p><p>• Support month-end and year-end close processes as needed.</p><p><br></p><p>Qualifications and Attributes:</p><p>• Experience: 2–3 years of accounts receivable, accounting, or collections experience preferred.</p><p>• Collections Competency: Effective communication skills and comfort with making calls to follow up on delinquent accounts.</p><p>• Software Knowledge: Proficiency with Microsoft Office, including Excel, and accounting software applications </p><p>• Education: A degree in accounting or a related field preferred, but not mandatory.</p><p><br></p><p>Work Schedule:</p><p>• Full-time, onsite, Monday through Friday.</p><p>• Hours: 8:00 AM – 4:30 PM (30-minute unpaid lunch).</p><p><br></p><p>Work Environment and Attire:</p><p>• Onsite at the Cranberry, PA office.</p><p>• Business casual attire.</p><p><br></p><p>Training and Growth Opportunity:</p><p>• Comprehensive training provided to ensure success in the role.</p><p>• Potential for career growth within a company owned by private equity.</p><p><br></p><p>Industry:</p><p>• Manufacturing</p><p><br></p><p>If you are looking for a great opportunity to expand your accounting skill set and grow within an established organization, this position could be the perfect fit. If you are interested in being considered, you are encouraged to apply on the Robert Half website or by using the Robert Half app.</p>
<p>We are looking for a detail-oriented Accounts Receivable Clerk to join our team in Painesville, Ohio. This role focuses on managing customer payments, billing processes, and collections while ensuring compliance with company policies and regulations. Additionally, you will provide administrative support to the office and leadership team as needed. This is a wonderful direct hire opportunity with standard business hours! </p><p><br></p><p>Responsibilities:</p><p>• Accurately record and process customer payments, including checks, wires, and other forms of transactions.</p><p>• Prepare, review, and distribute customer invoices in a timely manner.</p><p>• Handle credit memos and account adjustments to address discrepancies.</p><p>• Monitor customer accounts, follow up on overdue balances, and escalate issues when necessary.</p><p>• Collaborate with sales and management teams to resolve collection challenges.</p><p>• Develop cash collection forecasts and monitor performance against established goals.</p><p>• Conduct monthly accounts receivable reconciliations and assist with month-end closing activities.</p><p>• Ensure adherence to company policies, internal controls, and compliance standards.</p><p>• Provide administrative support by managing office supplies, mail distribution, and general office functions.</p><p>• Assist in creating presentations and materials for leadership meetings, as well as coordinating travel arrangements and expense reporting.</p><p><br></p><p>They do offer a full benefits package; medical/dental/vision, 401K, PTO, paid holidays, and GROWTH! Apply today if you are interested! </p>
<p>We are looking for a detail-oriented Accounting Clerk to join our team in Mentor, Ohio. This role is critical in supporting accounting operations, managing administrative tasks, and ensuring smooth day-to-day office functions. The ideal candidate will thrive in a dynamic environment and demonstrate excellent organizational and multitasking skills. This is a wonderful direct hire opportunity with standard Monday-Friday 8AM-5PM business hours. </p><p><br></p><p>Responsibilities:</p><p>• Maintain accurate accounts payable (AP) and accounts receivable (AR) records, ensuring timely processing of invoices and payments.</p><p>• Oversee payroll operations for approximately 15 employees, coordinating with third-party providers when necessary.</p><p>• Reconcile financial accounts and manage general ledger entries to ensure accurate reporting.</p><p>• Handle inventory management and support shipping and receiving processes.</p><p>• Administer HR documentation and oversee benefits administration.</p><p>• Automate routine administrative and accounting processes to improve efficiency.</p><p>• Manage reimbursements and ensure proper documentation for all expenses.</p><p>• Monitor and replenish office supplies, ensuring the workspace remains well-stocked and functional.</p><p>• Provide general administrative support across multiple companies, including client communication and scheduling.</p><p>• Collaborate with team members to improve workflow and maintain high operational standards.</p><p><br></p><p>This position offers a full benefits package: medical/dental/vision, PTO days, HSA, paid holidays, and more! </p>
We are looking for an experienced Sr. Systems Network Administrator & Security expert to join our team in Richfield, Ohio. This contract to permanent position requires a highly skilled individual to design, maintain, and troubleshoot complex network and server infrastructures while ensuring robust security across global systems. The ideal candidate will demonstrate strong technical expertise and the ability to collaborate effectively with cross-functional teams to support organizational goals.<br><br>Responsibilities:<br>• Design, implement, and manage server environments, including Windows, Linux, VMware, Solaris, and Active Directory systems.<br>• Provide advanced network support, including troubleshooting, upgrades, performance tuning, and monitoring for internal operations and external customer applications.<br>• Collaborate with the security team to develop, enforce, and audit security policies and programs.<br>• Research emerging technologies and recommend innovative solutions to enhance organizational infrastructure.<br>• Plan and execute projects related to the installation, upgrade, and maintenance of network and security tools.<br>• Monitor server performance and conduct diagnostics to ensure optimal operation of infrastructure.<br>• Maintain comprehensive documentation of network configurations, processes, and system activities.<br>• Configure and debug physical network components, including cable issues, using advanced analysis tools.<br>• Mentor and train team members on network and systems-related topics to enhance technical knowledge.<br>• Coordinate efforts globally to protect company and client information assets, ensuring compliance with security standards.
We are looking for an ERP/CRM Configuration SME to join our team in North Canton, Ohio. This Contract-to-permanent position is ideal for a detail-oriented individual with expertise in production planning and scheduling tools who can support implementation and optimization for clients. The role requires both strong technical knowledge and the ability to bridge business requirements with system solutions.<br><br>Responsibilities:<br>• Lead the configuration, implementation, and optimization of production planning and scheduling tools such as PlanetTogether or similar systems.<br>• Provide expert guidance to clients and prospects on leveraging scheduling tools to meet their production needs.<br>• Develop technical and functional knowledge of the ERP/CRM systems to become a subject matter expert.<br>• Collaborate with cross-functional teams to deliver end-to-end solutions for production scheduling.<br>• Support system integration efforts, including API development and third-party tool integration.<br>• Conduct hands-on configurations and troubleshoot issues during implementations.<br>• Offer insights into process optimization and system enhancements to improve operational efficiency.<br>• Manage program or project tasks related to ERP/CRM system implementations in a dynamic environment.<br>• Work closely with clients to understand their production workflows and align system capabilities with their business requirements.<br>• Assist with backend tasks and data handling related to ERP systems as needed.
<p><strong>Summary:</strong></p><p>We are seeking a skilled and detail-oriented <strong>Accounting Clerk</strong> to join our team in Akron, Ohio, on a long-term contract basis. This role provides a unique opportunity to contribute to a fast-paced manufacturing environment by supporting financial processes and managing complex customer data. The ideal candidate will possess foundational accounting experience, coupled with exceptional data management skills.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Execute accurate data entry and management of customer master information, ensuring quality and integrity.</li><li>Regularly update and maintain customer records, identifying and correcting discrepancies as necessary.</li><li>Perform essential <strong>Accounts Payable</strong> and <strong>Accounts Receivable</strong> tasks for timely transaction processing.</li><li>Maintain and organize financial tracking spreadsheets, ensuring data is easy to access and review.</li><li>Apply advanced knowledge of <strong>Microsoft Excel</strong> to analyze and manage financial data efficiently.</li><li>Collaborate with internal teams and vendors to resolve inquiries and discrepancies promptly and professionally.</li><li>Conduct detailed quality checks on financial data entered to adhere to high standards of accuracy.</li><li>Ensure adherence to established accounting and financial guidelines and processes.</li><li>Provide support for general accounting tasks and additional projects as required.</li></ul>
<p>We are looking for an experienced Attorney with expertise in corporate law to join a prominent client in Uniontown. The ideal candidate will handle a variety of legal matters, including transactional work, contracts, and labor and employment issues. This role requires a highly organized individual with strong analytical skills who can manage complex legal tasks effectively.</p><p><br></p><p>Responsibilities:</p><p>• Draft, negotiate, and review corporate transactional agreements to ensure compliance and protect the organization's interests.</p><p>• Provide legal advice on labor and employment matters, including policies, procedures, and compliance with applicable laws.</p><p>• Prepare and evaluate construction contracts, ensuring clarity and adherence to regulations.</p><p>• Handle employment contracts, offering legal guidance on terms and conditions.</p><p>• Conduct legal research and analysis to support decision-making and mitigate potential risks.</p><p>• Collaborate with internal teams to address corporate legal needs and provide practical solutions.</p><p>• Maintain an in-depth understanding of corporate law and stay updated on relevant legislative changes.</p><p>• Represent the organization in legal proceedings or negotiations as required.</p><p>• Develop strategies to address legal challenges while minimizing liabilities.</p><p>• Ensure all legal documentation is accurate, thorough, and adheres to established standards.</p>
<p>We are seeking a dedicated and detail-driven Accounts Payable Clerk to join our client's team on a contract basis. This role provides a critical opportunity to contribute to the financial accuracy and operational efficiency of the organization. If you possess strong organizational skills, a keen eye for detail, and a commitment to maintaining confidentiality, this role will allow you to demonstrate your expertise while addressing business needs in a high-demand area.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Audit and process accounts payable invoices with precision, ensuring full compliance with company policies and procedures.</li><li>Review and handle employee expense reports and credit card transactions, verifying documentation for accuracy and proper compliance.</li><li>Assign appropriate cost centers to expenses to support accurate financial reporting.</li><li>Maintain vendor files by organizing and updating documentation for both newly onboarded and existing vendors.</li><li>Administer timely and methodical preparation and issuance of payments using vendor-preferred payment methods.</li><li>Prepare, distribute, and file 1099 tax forms for qualifying vendors while complying with all legal requirements.</li><li>Ensure systematic filing and safekeeping of financial documents.</li><li>Manage sensitive financial and vendor data with the utmost confidentiality and integrity.</li></ul>
