Customer Service Manager Jobs in Youngstown, OH

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Customer Service Representative

North Canton Nt, OH
onsite
Temporary to Hire
19 - 22 USD / Hourly
We are looking for a Customer Service Representative to join a manufacturing team in North Canton, Ohio in a contract role with the potential for a permanent position. This position supports customer accounts through timely communication, accurate order coordination, and close partnership with internal teams to help meet delivery commitments. Training is conducted onsite, and after onboarding, the role offers a hybrid schedule with the opportunity to work remotely two days per week. The ideal candidate brings strong customer service judgment, account management experience, and the ability to resolve issues in a fast-paced environment. Responsibilities: • Manage assigned customer accounts by preparing pricing and delivery updates, entering orders, adjusting schedules, and maintaining accurate account records. • Coordinate with sales, supply chain, manufacturing, and other internal teams to address service issues and improve on-time delivery performance. • Monitor open orders and customer demand trends, including forecasting needs, expediting requests, and keeping order activity organized and up to date. • Communicate commercial terms, order status, and service-related updates clearly to both customers and internal stakeholders. • Provide responsive support on inbound and outbound customer interactions while maintaining a high standard of professionalism and accuracy. • Use product knowledge and system understanding to investigate account concerns, analyze order details, and recommend practical solutions. • Apply company guidelines and sound judgment when handling customer requests, exceptions, and account-related decisions. • Contribute to a team-focused environment by supporting shared goals and demonstrating accountability in day-to-day customer service operations.
2026-10-22T00:00:00Z

Customer Service Representative

West Middlesex, PA
onsite
Temporary / Contract
16.625 - 19.25 USD / Hourly
Job Title: Customer Service RepresentativeJob Type: Temporary for 3 months, Immediate startSchedule: Monday-Friday 8am-5pmWork Location: West Middlesex, PAPay: $17.50/hour Responsibilities: • Provide high‑quality support to customers by responding to inquiries, requests, and issues in a timely, professional, and solution-focused manner.• Use effective communication and problem‑solving skills to address customer questions, technical concerns, and account‑related needs through various channels.• Enhance customer experience by identifying appropriate solutions and aiming for efficient, accurate resolution.• Manage and resolve customer concerns with empathy and professionalism, escalating issues in alignment with established guidelines when needed.• Investigate and correct account or service‑related discrepancies, ensuring accurate information and continuity of service.• Proactively communicate with customers regarding updates, next steps, and actions required to support order or service fulfillment.• Support processes related to customer orders, returns, credits, and other transactional activities as assigned.• Oversee and coordinate day‑to‑day fulfillment or service workflows, addressing exceptions and ensuring smooth execution of assigned tasks.• Review system‑generated reports or alerts and take appropriate action to understand, communicate, or resolve service or order status updates.• Maintain accurate and thorough documentation of customer interactions and case activity.
2026-11-03T00:00:00Z

Customer Service Representative

Pittsburgh, PA
onsite
Temporary / Contract
20 - 25 USD / Hourly
We are looking for a Customer Service Representative to support customers from our Pittsburgh, Pennsylvania location through a Contract - hire opportunity. In this role, you will serve as a primary point of contact for callers, provide timely assistance, and ensure each interaction is handled with professionalism and care. The ideal candidate is comfortable managing a high volume of communication, entering order details accurately, and delivering dependable service in a call center environment. Monday - Friday on site 8:30am - 5pm, pay range $20 - $25/hr based off experience.
2026-10-29T00:00:00Z

Inside Sales/Customer Service

Wheatland, PA
onsite
Permanent / Full Time
60000 - 75000 USD / Yearly
We are looking for a motivated Inside Sales / Customer Service Representative to support business growth through lead generation, customer engagement, and sales performance tracking. This role is well suited for someone who combines strong analytical thinking with a proactive approach to outreach and relationship building. The selected individual will help identify opportunities, maintain accurate sales data, and contribute to revenue goals by supporting the full sales cycle. Responsibilities:• Analyze sales activity and pipeline data to identify trends, opportunities, and areas for improvement.• Conduct outbound outreach to prospective customers, assess interest, and develop leads for the sales team.• Maintain accurate customer and opportunity records within the company CRM system and track progress across the sales process.• Prepare sales reports, dashboards, and performance summaries to support business decisions and revenue planning.• Coordinate with internal teams to assist with quotations, purchase order processing, and customer follow-up.• Communicate with customers to answer questions, provide updates, and strengthen ongoing business relationships.• Support lead management efforts by nurturing prospects and helping move promising opportunities toward conversion.
2026-10-15T00:00:00Z

4 results for Customer Service Manager in Youngstown, OH