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10 results for Customer Service Manager in Youngstown, OH

Service Center Manager
  • North Jackson, OH
  • onsite
  • Contract / Temporary to Hire
  • - USD / Hourly
  • <p>We are hiring for a contract to hire position for a Service Center Manager. This person oversees every facet of service center operations, ensuring sales goals are achieved, products meet quality standards, and customers receive excellent service. This position requires effective leadership, operational know-how, and a dedication to fostering a safe, well-organized, and efficient workplace. The Service Center Manager is instrumental in driving the center’s profitability and success while upholding the company’s values and standards.</p><p><br></p><p><strong>Job Functions:</strong></p><ul><li>Oversee all aspects of service center performance, ensuring compliance with company policies, procedures, and safety standards.</li><li>Conduct regular inspections and implement continuous improvements to guarantee products consistently meet or exceed customer quality expectations.</li><li>Maintain a clean, organized, and professional environment throughout the facility.</li><li>Monitor and assess staff performance, ensuring alignment with company standards.</li><li>Consistently enforce company policies and procedures, initiating corrective actions when necessary.</li><li>Serve as the primary representative of the service center, exemplifying the company’s Mission, Vision, and Core Values in interactions with employees, clients, and community members.</li><li>Prioritize customer satisfaction by delivering timely and accurate service.</li><li>Address customer inquiries and resolve issues promptly and professionally.</li><li>Review work orders, production schedules, and reports to develop accurate production estimates and schedules.</li><li>Ensure precise work order processing within the Company ERP system.</li><li>Utilize the ERP system to monitor, optimize, and enhance operational performance.</li><li>Drive achievement of Key Performance Indicators (KPIs) for the service center, identifying and correcting areas of underperformance.</li></ul>
  • 2025-12-10T19:44:32Z
Roof Management Coordinator
  • Austintown Twp, OH
  • onsite
  • Contract / Temporary to Hire
  • 17.10 - 19.80 USD / Hourly
  • <p>This position is responsible for coordinating and scheduling preventative maintenance visits associated with maintenance packages. Working Monday through Friday, 8am–5pm, the role involves reaching out to customers to arrange their service appointments, communicating primarily with technicians to coordinate schedules, and approving maintenance requests. Strong organizational and communication skills are needed to ensure efficient completion of all scheduled maintenance activities.</p>
  • 2025-12-29T16:58:40Z
Accounts Receivable Clerk
  • Kent, OH
  • onsite
  • Temporary
  • 20.00 - 25.00 USD / Hourly
  • <p><strong>Accounts Receivable & Collections Specialist - Part-Time</strong></p><p><strong>Position Overview:</strong></p><p>The Accounts Receivable & Collections Specialist is responsible for managing daily accounts receivable (AR) activities, posting payments, ensuring timely and accurate customer billing, and supporting the collections process. This role requires strong attention to detail, excellent communication skills, and the ability to investigate and resolve discrepancies while providing exceptional support to both internal departments and external customers.</p><p><strong>Primary Duties and Responsibilities:</strong></p><p><strong>Accounts Receivable (AR):</strong></p><ul><li>Post receipts by recording cash, checks, and credit card transactions towards customer accounts, as well as non-accounts receivable receipts.</li><li>Verify validity and resolve account discrepancies by obtaining and investigating information from sales, trade promotions, customer service departments, and from customers by following established procedures.</li><li>Print and file or distribute company copies of invoices as required.</li><li>Mail, fax, and/or email customer invoices and statements.</li><li>Assist with collections by examining customer payment plans, reviewing payment history and credit line, and coordinating contact with the collections department.</li><li>Summarize receivables by maintaining invoice accounts, verifying totals, and preparing periodic reports.</li></ul><p><strong>Collections:</strong></p><ul><li>Pursue collection of delinquent accounts, including preparation and mailing of past due notices, establishing and monitoring payment schedules, conducting customer follow-up account research, and processing write-offs when appropriate; work closely with the Sales Department.</li><li>Communicate with customers by telephone to investigate accounts and correct errors as necessary.</li><li>Respond to telephone inquiries, assist in resolving questions regarding customer account status, and document the status of collection efforts.</li><li>Record information about customers’ financial status and the progress of collection efforts.</li><li>Perform limited research in preparation for updating records, including tracing and verifying customer mailing addresses.</li></ul><p><strong>Qualifications:</strong></p><ul><li>Previous experience in accounts receivable, billing, or collections preferred.</li><li>Strong analytical and problem-solving skills.</li><li>Excellent communication and interpersonal abilities.</li><li>Ability to work independently and collaboratively in a fast-paced environment.</li><li>High attention to detail and commitment to accuracy.</li><li>Proficiency with relevant accounting software and Microsoft Office applications.</li></ul><p><br></p><p><strong>Ready to take the next step?</strong></p><p>Contact us today to learn more about this opportunity or apply now.</p>
  • 2025-12-26T18:13:51Z
Administrative Assistant/Front Desk
  • Willoughby, OH
  • onsite
  • Temporary
  • 18.21 - 23.00 USD / Hourly
  • Administrative Assistant / Front Desk Job Description <br> Our team is seeking an Administrative Assistant / Front Desk detail oriented who will create a positive first impression and support essential office operations. This role is responsible for managing incoming packages and distributing them, greeting and assisting guests with the sign-in process, answering and directing incoming calls, and delivering exceptional customer service. Additional duties may be assigned as needed to support the office and leadership team. Key Responsibilities: Manage and distribute incoming packages and mail throughout the office. Greet guests in a courteous, detail oriented manner and assist with the sign-in sheet. Answer and route incoming telephone calls promptly and accurately. Serve as the first point of contact for visitors, maintaining a welcoming and organized front desk environment. Maintain office records, documentation, and other administrative files as requested. Support various administrative tasks as assigned by supervisor or outlined in the extended job description. Required Skills & Software: Proficiency in Microsoft Outlook, Excel, and Word. Excellent communication and interpersonal skills. Strong organizational abilities and attention to detail. Ability to prioritize and manage multiple responsibilities in a fast-paced environment.
  • 2026-01-02T18:48:54Z
Administrative Assistant
  • Austintown, OH
  • onsite
  • Temporary
  • 15.04 - 17.41 USD / Hourly
  • We are looking for a detail-oriented Administrative Assistant to support daily operations within an insurance-focused environment. This is a long-term contract position based in Austintown, Ohio, offering stability and the opportunity to grow professionally. The ideal candidate will possess excellent organizational skills, proficiency in Excel, and a proactive approach to administrative tasks.<br><br>Responsibilities:<br>• Coordinate and manage day-to-day administrative activities to ensure smooth office operations.<br>• Handle incoming calls professionally, providing accurate information and directing inquiries appropriately.<br>• Perform accurate data entry to maintain organized and up-to-date records.<br>• Support reception duties, including welcoming visitors and managing front desk operations.<br>• Utilize Microsoft Excel to create, update, and analyze spreadsheets as needed.<br>• Collaborate with team members to streamline administrative processes and improve efficiency.<br>• Prepare and manage documentation, reports, and correspondence.<br>• Maintain a clean and organized workspace to promote a productive environment.<br>• Assist with insurance-related administrative tasks as required.<br>• Ensure confidentiality and security of sensitive information.
  • 2025-12-19T14:44:09Z
Logistics Coordinator
  • Coraopolis, PA
  • onsite
  • Contract / Temporary to Hire
  • 20.90 - 24.20 USD / Hourly
  • We are looking for a skilled Logistics Coordinator to join our team in Coraopolis, Pennsylvania. This role requires a detail-oriented individual who can manage logistics operations efficiently while maintaining exceptional communication with both customers and internal teams. As a Contract to permanent position, this opportunity offers a pathway to long-term growth within the motor freight forwarding industry.<br><br>Responsibilities:<br>• Manage the timely closure of bills of lading and ensure all necessary documents are printed and distributed accurately.<br>• Provide warehouse teams with essential loading documentation to facilitate smooth operations.<br>• Handle export clearance processes and send out pre-advises and job-to-job updates as required.<br>• Communicate effectively with the customer service team to address any discrepancies in freight documentation or cargo receipt.<br>• Update shipment milestones promptly and notify customers of any exceptions or changes in shipment status.<br>• Support daily operations within the import/export departments to meet customer needs and ensure compliance.<br>• Maintain organized and complete files with all required documents in the correct sequence.<br>• Ensure payable and receivable documentation is accurately processed and sent within designated timeframes.<br>• Trace shipments throughout transit points and provide updates to customer service when necessary.<br>• Uphold the highest standards of data accuracy and integrity by processing shipment details meticulously.
  • 2025-12-18T12:39:27Z
Accounting Clerk
  • Sharon, PA
  • onsite
  • Permanent
  • 30000.00 - 35000.00 USD / Yearly
  • We are looking for a dedicated Accounting Clerk to join our team in Sharon, Pennsylvania. This position will play a key role in supporting financial and administrative tasks to ensure the smooth operation of our organization. The ideal candidate will demonstrate exceptional attention to detail, strong organizational skills, and proficiency in Microsoft Office tools, particularly Excel and Word.<br><br>Responsibilities:<br>• Manage daily financial operations, including processing invoices, tracking expenses, and performing accurate data entry.<br>• Create and maintain financial reports, spreadsheets, and presentations using Microsoft Office applications.<br>• Organize and maintain both physical and digital records related to accounting and finance.<br>• Assist in budgeting activities by collecting data, updating documentation, and monitoring expenditures.<br>• Facilitate communication between the finance team and other departments, vendors, and external stakeholders.<br>• Schedule and coordinate finance-related meetings, including preparing agendas and recording minutes.<br>• Perform account reconciliations and provide documentation for audits, ensuring compliance with regulations.<br>• Address administrative requests from finance leaders and contribute to process optimization efforts.<br>• Uphold confidentiality and adhere to organizational policies while managing sensitive financial information.
  • 2025-12-17T20:04:26Z
Accounts Receivable Specialist
  • Moon Township, PA
  • onsite
  • Contract / Temporary to Hire
  • 28.50 - 33.00 USD / Hourly
  • We are looking for an Accounts Receivable Specialist to join our team in Moon Township, Pennsylvania. This is a contract position with the potential for a permanent role, offering a hybrid work schedule with three days on-site and two days remote. The ideal candidate will play a key role in managing accounts receivable processes and ensuring accurate cash applications.<br><br>Responsibilities:<br>• Process accounts receivable transactions and ensure accurate recording of financial data.<br>• Manage cash application activities, including verifying and reconciling incoming payments.<br>• Conduct commercial collections to resolve outstanding balances and maintain healthy customer accounts.<br>• Oversee billing functions to ensure invoices are issued and followed up promptly.<br>• Monitor cash activity and prepare detailed financial reports as needed.<br>• Collaborate with internal teams to streamline accounts receivable workflows.<br>• Identify discrepancies in payments and work with customers to resolve them.<br>• Maintain compliance with company policies and financial regulations.<br>• Provide support during audits by organizing and presenting accounts receivable documentation.
  • 2025-12-22T15:33:55Z
Real Estate Associate
  • Moon Twp, PA
  • onsite
  • Temporary
  • 24.70 - 28.60 USD / Hourly
  • We are looking for a dedicated Real Estate Associate to join our team in Moon Township, Pennsylvania. In this role, you will contribute to leasing industrial spaces, preparing financial analyses, and facilitating real estate transactions. This is a long-term contract position with travel flexibility required for up to two weeks per month.<br><br>Responsibilities:<br>• Coordinate leasing activities for industrial spaces, including conducting tours, issuing lease proposals, and preparing transaction reports.<br>• Act as the primary point of contact between clients and landlord representatives, ensuring seamless communication and accurate information exchange.<br>• Generate detailed financial analyses and budgets for lease transactions to support decision-making processes.<br>• Evaluate market feasibility for real estate transactions through research and data analysis.<br>• Perform administrative duties related to business operations, ensuring timely completion of tasks.<br>• Review and analyze lease agreements, licenses, and purchase contracts, providing thorough and accurate insights as needed.<br>• Adapt to client-specific internal processes and workflows to maintain operational efficiency.<br>• Meet deadlines and handle time-sensitive projects with attention to detail.<br>• Collaborate on surveys and reports to support strategic planning and decision-making.
  • 2025-12-18T12:44:05Z
Attorney/Lawyer
  • Uniontown, OH
  • onsite
  • Permanent
  • 80000.00 - 110000.00 USD / Yearly
  • <p>We are looking for an experienced Attorney with expertise in corporate law to join a prominent client in Uniontown. The ideal candidate will handle a variety of legal matters, including transactional work, contracts, and labor and employment issues. This role requires a highly organized individual with strong analytical skills who can manage complex legal tasks effectively.</p><p><br></p><p>Responsibilities:</p><p>• Draft, negotiate, and review corporate transactional agreements to ensure compliance and protect the organization's interests.</p><p>• Provide legal advice on labor and employment matters, including policies, procedures, and compliance with applicable laws.</p><p>• Prepare and evaluate construction contracts, ensuring clarity and adherence to regulations.</p><p>• Handle employment contracts, offering legal guidance on terms and conditions.</p><p>• Conduct legal research and analysis to support decision-making and mitigate potential risks.</p><p>• Collaborate with internal teams to address corporate legal needs and provide practical solutions.</p><p>• Maintain an in-depth understanding of corporate law and stay updated on relevant legislative changes.</p><p>• Represent the organization in legal proceedings or negotiations as required.</p><p>• Develop strategies to address legal challenges while minimizing liabilities.</p><p>• Ensure all legal documentation is accurate, thorough, and adheres to established standards.</p>
  • 2025-12-23T14:54:07Z