Search jobs now Find the right job type for you Explore how we help job seekers Contract talent Permanent talent Learn how we work with you Executive search Finance and Accounting Technology Marketing and Creative Legal Administrative and Customer Support Technology Risk, Audit and Compliance Finance and Accounting Digital, Marketing and Customer Experience Legal Operations Human Resources 2026 Salary Guide Demand for Skilled Talent Report Building Future-Forward Tech Teams Job Market Outlook Press Room Salary and hiring trends Adaptive working Competitive advantage Work/life balance Inclusion Browse jobs Find your next hire Our locations

17 results for Customer Service Manager in Youngstown, OH

Account Manager
  • Norton, OH
  • onsite
  • Temporary
  • 17.00 - 20.00 USD / Hourly
  • <p><strong>Position Overview:</strong></p><p>Robert Half is seeking an experienced <strong>Account Manager</strong> to join our client’s team on a <strong>long-term contract basis</strong> located in Norton, Ohio. In this role, the Account Manager will manage a portfolio of customer accounts, ensuring the seamless <strong>coordination and scheduling</strong> of services and inspections. Success in this role requires <strong>exceptional organizational skills</strong>, <strong>strong communication abilities</strong>, and a proactive approach to delivering a positive customer experience.</p><p><strong>Key Responsibilities:</strong></p><ul><li><strong>Coordination and Scheduling:</strong> Organize service appointments and inspections for assigned customer accounts, ensuring timely delivery.</li><li><strong>Customer Service:</strong> Manage high volumes of inbound calls, providing professional and efficient responses to customer inquiries.</li><li><strong>Cross-Departmental Collaboration:</strong> Work closely with internal teams such as service, payroll, accounts payable, and accounts receivable to align processes and ensure a smooth workflow.</li><li><strong>Data Management:</strong> Maintain accurate and up-to-date tracking reports utilizing Excel daily.</li><li><strong>Client Relationship Management:</strong> Build and maintain strong relationships with customers, ensuring satisfaction and long-term account performance.</li><li><strong>Progress Monitoring:</strong> Track the status of services and inspections, communicate updates to customers, and relay relevant information to internal teams.</li><li><strong>Operational Support:</strong> Address outstanding tasks, resolve customer or process-related issues efficiently, and support broader department operations.</li><li><strong>Team Growth Adaptation:</strong> Assist in scaling workloads and operations to accommodate increased customer demands.</li><li><strong>Reporting and Documentation:</strong> Prepare necessary reports and documentation for account reviews and audits as required.</li><li><strong>Performance Strategy:</strong> Participate in team meetings with supervisors and managers, presenting insights and strategies to improve account processes and performance.</li></ul>
  • 2025-11-06T21:23:55Z
Customer Service Representative
  • Richfield, OH
  • onsite
  • Contract / Temporary to Hire
  • 17.00 - 20.00 USD / Hourly
  • <p>We are seeking a dedicated Customer Service Representative to join our team in Richfield, Ohio. This contract-to-permanent position plays a critical role in ensuring seamless interactions with fleet contractors and carriers. The ideal candidate excels in fast-paced environments, is highly detail-oriented, and is committed to delivering outstanding customer service.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Provide attentive and professional communication to independent contractors and external carriers, promoting a positive interaction experience.</li><li>Address basic questions, concerns, and issues from contractors, resolving or escalating as necessary to ensure satisfactory outcomes.</li><li>Proactively monitor active shipments, identify potential disruptions, and take appropriate steps or communicate with customer service teams to ensure timely resolutions.</li><li>Accurately record all relevant contractor, driver, and carrier interactions in the freight management system for comprehensive documentation.</li><li>Manage multiple priorities and adapt to evolving demands in a dynamic work environment.</li><li>Effectively listen and respond to fleet needs to support operational goals.</li><li>Assist with other duties as assigned to help meet overall business objectives.</li></ul><p><br></p>
  • 2025-11-19T18:13:54Z
Customer Service Representative
  • Cleveland, OH
  • onsite
  • Contract / Temporary to Hire
  • 22.80 - 26.40 USD / Hourly
  • We are looking for a dedicated Customer Service Representative to join our team in Cleveland, Ohio. This role combines customer engagement and inside sales responsibilities, focusing on account management and order entry tasks. As a Contract to permanent position, this opportunity offers the potential for long-term growth in a collaborative and detail-oriented environment.<br><br>Responsibilities:<br>• Manage and maintain existing customer accounts, ensuring satisfaction and prompt resolution of any issues.<br>• Develop new business relationships by identifying potential clients and presenting tailored solutions.<br>• Process and track customer orders with accuracy and efficiency to meet delivery timelines.<br>• Communicate effectively with customers through phone, email, and other channels to provide exceptional service.<br>• Collaborate with internal teams to address customer needs and achieve business goals.<br>• Utilize Microsoft Office and company-specific systems to maintain records and generate reports.<br>• Assist customers with technical inquiries related to water testing and treatment services.<br>• Conduct follow-ups with clients to ensure ongoing satisfaction and address any additional requirements.<br>• Participate in team meetings and contribute ideas for improving sales strategies and customer service processes.
  • 2025-10-29T15:44:34Z
Help Desk Analyst
  • Beaver Falls, PA
  • onsite
  • Temporary
  • 19.79 - 22.91 USD / Hourly
  • We are looking for a skilled Help Desk Analyst to join our team in Beaver Falls, Pennsylvania. This is a contract position within the construction/contractor industry, where you will play a critical role in providing technical support and resolving IT-related issues. The ideal candidate will have a strong technical background, excellent problem-solving abilities, and the ability to deliver exceptional customer service.<br><br>Responsibilities:<br>• Provide technical support to end users by troubleshooting and resolving hardware and software issues.<br>• Manage user accounts, including onboarding, modifications, and deactivation processes.<br>• Maintain and upgrade computer hardware and peripherals, ensuring accurate documentation and inventory tracking.<br>• Resolve escalated tickets related to network and server issues, offering root-cause analysis for application and system problems.<br>• Utilize corporate processes such as incident, problem, and change management in daily operations.<br>• Offer guidance and support to Tier 1 and Tier 2 team members, ensuring efficient issue resolution.<br>• Implement hardware deployments using Intune and assist with Microsoft 365 Suite applications.<br>• Collaborate on the maintenance and improvement of proprietary systems, databases, and network infrastructure.<br>• Ensure timely closure of service desk tickets while adhering to customer service standards.<br>• Analyze complex business problems and propose effective technical solutions to support organizational goals.
  • 2025-10-31T13:43:56Z
Front Desk Coordinator
  • Uniontown, OH
  • onsite
  • Temporary
  • 18.00 - 21.00 USD / Hourly
  • <p>We are seeking a highly organized and detail-oriented Front Desk Coordinator to join our team in Uniontown, Ohio. In this long-term contract role, you will play a pivotal part in overseeing administrative functions, supporting agency operations, and facilitating effective communication workflows. This position is ideal for someone who excels in a dynamic, fast-paced environment and is passionate about advancing the mission of a non-profit organization.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Assign care management members to designated team members based on program criteria, geographic distribution, and workload considerations.</li><li>Coordinate transitions between care managers and perform data reconciliation for members transferring programs.</li><li>Maintain statistical records and generate monthly reports for MyCare Ohio Managed Care Organizations.</li><li>Open new cases in Clinical Care Advance for incoming CareSource members; manage related reporting requirements.</li><li>Provide comprehensive administrative support, including document preparation, mail merges, presentations, and newsletter creation.</li><li>Proofread and edit agency materials to uphold standards of accuracy and professionalism.</li><li>Schedule and confirm executive appointments, manage correspondence, and assemble meeting packets.</li><li>Organize agency luncheons, special events, and coordinate board mailing materials as needed.</li><li>Serve as a backup for divisional support roles and assist during high workload periods.</li><li>Contribute to process improvement initiatives and support broader organizational performance objectives.</li></ul>
  • 2025-11-11T14:18:43Z
Administrative Assistant
  • Austintown, OH
  • onsite
  • Temporary
  • 15.04 - 17.41 USD / Hourly
  • We are looking for a detail-oriented Administrative Assistant to support daily operations within an insurance-focused environment. This is a long-term contract position based in Austintown, Ohio, offering stability and the opportunity to grow professionally. The ideal candidate will possess excellent organizational skills, proficiency in Excel, and a proactive approach to administrative tasks.<br><br>Responsibilities:<br>• Coordinate and manage day-to-day administrative activities to ensure smooth office operations.<br>• Handle incoming calls professionally, providing accurate information and directing inquiries appropriately.<br>• Perform accurate data entry to maintain organized and up-to-date records.<br>• Support reception duties, including welcoming visitors and managing front desk operations.<br>• Utilize Microsoft Excel to create, update, and analyze spreadsheets as needed.<br>• Collaborate with team members to streamline administrative processes and improve efficiency.<br>• Prepare and manage documentation, reports, and correspondence.<br>• Maintain a clean and organized workspace to promote a productive environment.<br>• Assist with insurance-related administrative tasks as required.<br>• Ensure confidentiality and security of sensitive information.
  • 2025-11-18T20:53:37Z
Field Applications Engineer
  • Middlefield, OH
  • remote
  • Contract / Temporary to Hire
  • 52.25 - 60.50 USD / Hourly
  • We are looking for a skilled Field Applications Engineer to join our team in Middlefield, Ohio. In this Contract-to-permanent position, you will act as a key technical liaison between customers and internal teams, ensuring our products align with customer needs and deliver exceptional value. This role offers a dynamic work environment with opportunities to contribute to technical solutions, product development, and customer satisfaction.<br><br>Responsibilities:<br>• Provide expert technical support and tailored product recommendations to meet customer application requirements.<br>• Translate customer needs into detailed technical specifications to guide product selection and development.<br>• Collaborate with Sales Engineers and Product Managers to create impactful presentations, technical documentation, and accurate quotes.<br>• Lead and manage new customer projects, ensuring timely and precise delivery of solutions.<br>• Represent the company at customer meetings, industry events, and trade shows, requiring 15–20% travel.<br>• Support the introduction of new products and identify market trends to enhance existing product offerings.<br>• Develop tools, resources, and training materials to optimize sales and quoting processes.<br>• Gather and analyze customer feedback to drive improvements in product design and functionality.
  • 2025-10-23T21:58:43Z
Receptionist
  • Pittsburgh, PA
  • onsite
  • Temporary
  • 16.00 - 20.00 USD / Hourly
  • <p>Our client near McCandless, PA is hiring for a Receptionist / Office Assistant plays a key role in ensuring the smooth daily operation of the office by managing front desk responsibilities, coordinating events and trainings, assisting with administrative tasks, and maintaining a welcoming and professional environment for all guests and employees. This opportunity is contract with a possibility of contract to hire. Hours: 8am - 5PM. Pay depending on experience: $16-20. </p><p><br></p><p>Key Responsibilities:</p><p><br></p><p>Greet and welcome all visitors, ensuring a professional and friendly first impression.</p><p><br></p><p>Answer, screen, and route incoming calls promptly and accurately.</p><p><br></p><p>Manage front desk operations, including visitor sign-ins and maintaining security protocols.</p><p><br></p><p>Support coordination and setup for on-site meetings, trainings, and special events.</p><p><br></p><p>Assist with ordering and organizing catering or lunches for meetings and staff events.</p><p><br></p><p>Monitor and maintain office supplies, placing orders as needed to ensure stock levels.</p><p><br></p><p>Manage postage and shipping needs, including incoming and outgoing mail and packages.</p><p><br></p><p>Provide general administrative support to staff and management as needed.</p><p><br></p><p>Maintain cleanliness and organization of shared office spaces, conference rooms, and reception area.</p><p><br></p><p>Coordinate with facilities and vendors for office maintenance or service requests.</p><p><br></p>
  • 2025-11-14T13:58:40Z
Marketing Assistant
  • Canton, OH
  • onsite
  • Contract / Temporary to Hire
  • 17.00 - 19.00 USD / Hourly
  • <p>Our team is seeking a proactive Marketing Assistant to support both sales and marketing initiatives and drive business growth. This contract-to-permanent opportunity offers exposure to a range of functions, including relationship building, market research, and collaborative project execution.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Serve as a liaison between inside sales representatives and external marketing firms to enhance collaboration and customer engagement.</li><li>Conduct market research to identify potential clients and key decision-makers.</li><li>Track and manage sales and marketing activities using CRM tools to ensure accurate data reporting and progress monitoring.</li><li>Provide insights and feedback to marketing teams to help shape lead generation strategies.</li><li>Coordinate meetings and networking events to support relationship-building efforts.</li><li>Assist in the creation and execution of email campaigns, direct marketing initiatives, and social media strategies.</li><li>Organize and manage administrative tasks, such as inbox management and scheduling.</li><li>Collaborate with sales leadership to align marketing strategies with business development goals.</li><li>Monitor and evaluate the effectiveness of marketing activities and recommend adjustments to ensure optimal results.</li><li>Support event planning and execution to enhance brand visibility and customer engagement.</li></ul>
  • 2025-11-11T14:28:44Z
Accounts Receivable Clerk
  • Cranberry Township, PA
  • onsite
  • Temporary
  • 20.00 - 24.00 USD / Hourly
  • <p>Job Description: Accounts Receivable / Accounting Support</p><p><br></p><p>Position Overview:</p><p>Our client in the manufacturing industry located in Cranberry, PA, is seeking a detail-oriented and proactive Accounts Receivable / Accounting Support professional to join their team. This temp-to-hire position is a great opportunity to grow within an organization backed by private equity, with potential for long-term career development.</p><p><br></p><p>Key Responsibilities:</p><p>• Manage accounts receivable processes, including invoicing and payment collections.</p><p>• Assist with general accounting and bookkeeping tasks as required.</p><p>• Perform collections duties, including contacting customers regarding overdue invoices and resolving payment issues.</p><p>• Collaborate with internal teams to reconcile accounts and ensure accurate reporting.</p><p>• Support month-end and year-end close processes as needed.</p><p><br></p><p>Qualifications and Attributes:</p><p>• Experience: 2–3 years of accounts receivable, accounting, or collections experience preferred.</p><p>• Collections Competency: Effective communication skills and comfort with making calls to follow up on delinquent accounts.</p><p>• Software Knowledge: Proficiency with Microsoft Office, including Excel, and accounting software applications </p><p>• Education: A degree in accounting or a related field preferred, but not mandatory.</p><p><br></p><p>Work Schedule:</p><p>• Full-time, onsite, Monday through Friday.</p><p>• Hours: 8:00 AM – 4:30 PM (30-minute unpaid lunch).</p><p><br></p><p>Work Environment and Attire:</p><p>• Onsite at the Cranberry, PA office.</p><p>• Business casual attire.</p><p><br></p><p>Training and Growth Opportunity:</p><p>• Comprehensive training provided to ensure success in the role.</p><p>• Potential for career growth within a company owned by private equity.</p><p><br></p><p>Industry:</p><p>• Manufacturing</p><p><br></p><p>If you are looking for a great opportunity to expand your accounting skill set and grow within an established organization, this position could be the perfect fit. If you are interested in being considered, you are encouraged to apply on the Robert Half website or by using the Robert Half app.</p>
  • 2025-10-23T18:29:03Z
Administrative Assistant
  • Pittsburgh, PA
  • onsite
  • Temporary
  • 20.00 - 25.00 USD / Hourly
  • <p><br></p><p>Our client is looking for some coverage in Pittsburgh, PA for a night shift. We are seeking a reliable and punctual contract Administrative Support  candidate to assist with early-morning operations during the dates listed above. This role is ideal for someone who is detail-oriented, dependable, and comfortable working independently in a fast-paced environment. Schedule: 3:00 AM – 11:00 AM. Pay: $20-25.</p><p><br></p><p>Assignment Dates:</p><p>December 8–12 (Monday–Friday)</p><p>December 22–24, 26</p><p>December 29–31</p><p><br></p><p>Key Responsibilities:</p><p>Maintain, organize, and prepare paperwork for contractors</p><p>Deliver required paperwork to contractors on-site</p><p>Ensure accuracy and timely completion of all documentation</p><p>Communicate any issues or delays to the appropriate team members</p><p>Support general operational needs during the morning shift</p><p><br></p>
  • 2025-11-19T15:04:33Z
Attorney/Lawyer
  • Canton, OH
  • onsite
  • Permanent
  • - USD / Yearly
  • <p>Our client is an established law firm seeking a skilled Attorney with a strong background in litigation to join their team in Canton, Ohio. The ideal candidate will have a minimum of two years of legal experience and be adept at handling all aspects of litigation, from initial discovery to courtroom representation. This position offers an opportunity to work on challenging cases and collaborate with a team of dedicated legal professionals on matters involving contract disputes, trade secret violations, non-compete agreements, and shareholder/partner conflicts, among other areas of business litigation.</p><p><br></p><p>Responsibilities:</p><p>• Represent clients in civil litigation cases, ensuring their interests are effectively advocated in court.</p><p>• Draft and file motions, briefs, and other legal documents with precision and attention to detail.</p><p>• Conduct thorough legal research to support case strategies and arguments.</p><p>• Manage discovery processes, including gathering evidence, interviewing witnesses, and reviewing relevant documents.</p><p>• Collaborate with colleagues and clients to develop case strategies and provide legal advice.</p><p>• Attend hearings, trials, and depositions to represent clients and argue cases.</p><p>• Maintain up-to-date knowledge of legal procedures and regulations relevant to civil litigation.</p><p>• Negotiate settlements when appropriate, ensuring favorable outcomes for clients.</p><p>• Analyze case files and prepare comprehensive reports for internal and client use.</p><p>• Ensure compliance with all legal and ethical standards while handling cases.</p>
  • 2025-11-12T21:38:43Z
Accounting Clerk
  • Boardman Nt, OH
  • onsite
  • Contract / Temporary to Hire
  • 20.90 - 24.20 USD / Hourly
  • We are looking for a skilled Accounting Clerk to join our team in Boardman, Ohio. This Contract to permanent position offers an excellent opportunity for a detail-oriented individual to support essential financial functions, including accounts payable, accounts receivable, and payroll assistance. If you thrive in an organized environment and are eager to contribute to a dynamic workplace, this role is ideal for you.<br><br>Responsibilities:<br>• Accurately input vouchers into the accounting system to maintain precise financial records.<br>• Match invoices, purchase orders, and receipts to ensure proper three-way invoice reconciliation.<br>• Review and reconcile company credit card transactions to verify accuracy.<br>• Organize and execute check runs, including processing and distributing company checks.<br>• Record customer payments promptly and ensure remote deposit activities are completed efficiently.<br>• Prepare and submit sales tax returns in compliance with regulatory requirements.<br>• Post daily transactions and reconcile them against financial records for accuracy.<br>• Input and verify employee timesheet data to support payroll processes.<br>• Assist with onboarding new employees into payroll systems and distribute payroll checks or direct deposits as needed.
  • 2025-11-19T13:29:05Z
Accounting Clerk
  • Akron, OH
  • onsite
  • Temporary
  • 20.00 - 24.00 USD / Hourly
  • <p><strong>Summary:</strong></p><p>We are seeking a skilled and detail-oriented <strong>Accounting Clerk</strong> to join our team in Akron, Ohio, on a long-term contract basis. This role provides a unique opportunity to contribute to a fast-paced manufacturing environment by supporting financial processes and managing complex customer data. The ideal candidate will possess foundational accounting experience, coupled with exceptional data management skills.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Execute accurate data entry and management of customer master information, ensuring quality and integrity.</li><li>Regularly update and maintain customer records, identifying and correcting discrepancies as necessary.</li><li>Perform essential <strong>Accounts Payable</strong> and <strong>Accounts Receivable</strong> tasks for timely transaction processing.</li><li>Maintain and organize financial tracking spreadsheets, ensuring data is easy to access and review.</li><li>Apply advanced knowledge of <strong>Microsoft Excel</strong> to analyze and manage financial data efficiently.</li><li>Collaborate with internal teams and vendors to resolve inquiries and discrepancies promptly and professionally.</li><li>Conduct detailed quality checks on financial data entered to adhere to high standards of accuracy.</li><li>Ensure adherence to established accounting and financial guidelines and processes.</li><li>Provide support for general accounting tasks and additional projects as required.</li></ul>
  • 2025-10-21T13:49:05Z
Medical Billing Specialist
  • Massillon, OH
  • onsite
  • Contract / Temporary to Hire
  • 17.00 - 18.50 USD / Hourly
  • <p>We are seeking a skilled and detail-oriented <strong>Medical Billing Specialist</strong> with experience in the behavioral health field to join our team in Massillon, Ohio. This dynamic role focuses on managing crucial billing operations while ensuring accuracy, compliance, and efficiency across various responsibilities. As part of a collaborative and supportive environment, this position is contract-to-permanent, offering an excellent opportunity for professional growth.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Handle <strong>full-cycle medical billing</strong> processes, including coding, claims submission, and resolving denied claims.</li><li>Perform follow-ups and rebilling to secure timely resolutions for outstanding claims.</li><li>Assist the Human Resources team with <strong>annual and monthly compliance recertifications</strong>.</li><li>Support general accounting functions, including crossover billing duties.</li><li>Utilize specialized software such as <strong>Ritten</strong> for behavioral health billing and <strong>QuickBooks</strong> for general financial processes.</li><li>Manage and maintain organized, <strong>accurate records within electronic medical systems (EMR)</strong>.</li><li>Collaborate with internal team members to ensure efficient workflows and solve problems effectively.</li><li>Demonstrate <strong>reliability, adaptability</strong>, and an eagerness to learn new systems and procedures.</li><li>Adhere to established policies and procedures to maintain compliance and ensure billing accuracy.</li></ul>
  • 2025-11-03T15:04:04Z
Payroll Administrator
  • Stow, OH
  • onsite
  • Contract / Temporary to Hire
  • 26.00 - 31.00 USD / Hourly
  • <p>We are seeking a skilled <em>Payroll Administrator</em> to join our client’s growing team in <strong>Stow, Ohio</strong>. This <em>contract-to-long-term</em> opportunity is ideal for professionals who excel in managing payroll operations, administering employee benefits, and ensuring compliance with regulatory requirements. The ideal candidate will be detail-oriented, organized, and dedicated to delivering top-quality service to employees.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Accurately process biweekly payroll, collaborating with Finance and HR teams.</li><li>Maintain and update payroll records, including earnings, deductions, and tax information.</li><li>Resolve employee queries related to pay, timekeeping, and deductions with clarity and professionalism.</li><li>Handle payroll adjustments, corrections, and off-cycle payments as needed.</li><li>Reconcile payroll reports and support audits and compliance filings.</li><li>Administer benefits programs including medical, dental, vision, life insurance, disability, and retirement plans.</li><li>Oversee enrollments, benefits changes, and terminations, ensuring accuracy across systems.</li><li>Assist with annual open enrollment processes, including communication and vendor coordination.</li><li>Ensure federal, state, and local compliance with all payroll and benefits regulations.</li><li>Collaborate effectively with HR and Finance teams to optimize payroll and benefits processes.</li></ul>
  • 2025-11-03T15:18:56Z
Attorney/Lawyer
  • Uniontown, OH
  • onsite
  • Permanent
  • 80000.00 - 110000.00 USD / Yearly
  • <p>We are looking for an experienced Attorney with expertise in corporate law to join a prominent client in Uniontown. The ideal candidate will handle a variety of legal matters, including transactional work, contracts, and labor and employment issues. This role requires a highly organized individual with strong analytical skills who can manage complex legal tasks effectively.</p><p><br></p><p>Responsibilities:</p><p>• Draft, negotiate, and review corporate transactional agreements to ensure compliance and protect the organization's interests.</p><p>• Provide legal advice on labor and employment matters, including policies, procedures, and compliance with applicable laws.</p><p>• Prepare and evaluate construction contracts, ensuring clarity and adherence to regulations.</p><p>• Handle employment contracts, offering legal guidance on terms and conditions.</p><p>• Conduct legal research and analysis to support decision-making and mitigate potential risks.</p><p>• Collaborate with internal teams to address corporate legal needs and provide practical solutions.</p><p>• Maintain an in-depth understanding of corporate law and stay updated on relevant legislative changes.</p><p>• Represent the organization in legal proceedings or negotiations as required.</p><p>• Develop strategies to address legal challenges while minimizing liabilities.</p><p>• Ensure all legal documentation is accurate, thorough, and adheres to established standards.</p>
  • 2025-11-17T17:49:25Z