<p>We are looking for an IT Service Desk Technician I to provide day-to-day technical support to our team and communities. In this role, you’ll help troubleshoot technology issues, assist with system maintenance, and ensure a positive experience for end users.</p><p>The ideal candidate has 1–2 years of IT support experience, strong problem-solving skills, and the ability to explain technical concepts clearly. A high school diploma is required, with technical certifications considered a plus. Reliable transportation and the ability to occasionally lift equipment are also needed.</p>
Position Overview:<br>The Senior Desktop Support Specialist is responsible for the daily management of the IT Helpdesk, resolving system and network issues, and working on enterprise projects as assigned. This is a forward-facing position with direct contact with staff and vendors.<br><br>Essential Duties and Responsibilities: <br>• Manage MOC helpdesk system. Dispatch tickets to various IT staff contingent on the level of identified issue; ensure resolution and proper documentation for all tickets. The position will respond to level 2 and level 3 support requests.<br>• Manage user accounts in a Windows active directory hybrid environment. Establish new users with appropriate permissions and SSO applications. Remove users as necessary.<br>• Work with user departments to maintain file structure and data within a 365 Sharepoint/OneDrive environment<br>• Work with Vendors to resolve system and network issues<br>• Install and troubleshoot computer software, including Microsoft Operating Systems, MS Office, Citrix, VPN, and Adobe, etc. Perform updates as necessary.<br>• Install and troubleshoot computer hardware (desktops, laptops, printers and related peripherals) on site and remote. Ensure hardware is ready for new hires.<br>• Work with IT Head to ensure the user systems (laptops) are managed and replaced in line with agency standards<br>• Maintain documentation on hardware and software configuration, network configuration, and computer inventory<br>• Maintain software solutions and hardware driver updates from vendors<br>• Perform client support of MOC desktop applications<br>• Manage the MOC Door Access Control and Video systems at over 20 locations<br>• Manage cell phone and tablet provisioning along with the MDM solution<br>• Manage print server to optimize copier use throughout the agency<br>• Understanding of the OSI model and its application in troubleshooting<br>• Perform other related duties as assigned<br><br>Required Qualifications and Skills: <br>• Associate degree or higher in computer science or related field<br>• Minimum 2 years of experience<br>• Demonstrated strong working knowledge of desktop and laptop hardware, applications and networking components<br>• Expert knowledge of Windows OS and advanced knowledge of Office suites<br>• Experience troubleshooting desktop issues (Windows, Microsoft Outlook, Microsoft Office, browsers, printing, etc.) and providing remote IT assistance via phone and remote support tools.<br>• Ability to prioritize tasks and manage competing demands<br>• Excellent customer service, organizational, oral and written communication skills<br>• Must be a self-motivated team player and have a willingness to learn and teach<br>• Certificate for: COMPTIA+, Network+, Microsoft Azure or experience with SharePoint and OneDrive in Microsoft 365, experience With Kaseya and IT Glue are a plus
We are looking for a proactive Help Desk Analyst I to join our team in Milton, Massachusetts. In this fully onsite, Contract-to-permanent role, you will play a key part in supporting innovative simulation technology used for nursing education. This position requires a hands-on approach, offering an exciting opportunity to work directly with lab equipment and simulation tools while assisting nursing students and faculty.<br><br>Responsibilities:<br>• Provide technical support for simulation technology and lab equipment, ensuring smooth operations during nursing simulations.<br>• Troubleshoot hardware and software issues related to mannequins and other lab devices.<br>• Set up and maintain simulation equipment, including simulated blood, wounds, and other medical training tools.<br>• Collaborate with nursing students and staff to facilitate simulations and answer technical questions about the equipment.<br>• Perform software updates and inventory management for simulation devices.<br>• Work closely with the Director of Simulation and Experiential Learning to address technology needs and improve processes.<br>• Partner with IT support to resolve technical challenges and implement solutions.<br>• Ensure all simulation tools are functioning properly to enhance nursing students' learning experiences.<br>• Adapt to a fast-paced environment and prioritize tasks effectively while maintaining clear communication with team members.<br>• Maintain a willingness to learn and train on specialized simulation technology.
We are looking for a skilled Desktop Support Analyst to join our team in Taunton, Massachusetts. In this role, you will provide Level 2 technical support, ensuring seamless operation of desktop systems and related technology. This position requires a proactive approach to troubleshooting and resolving technical issues while delivering excellent service to end-users.<br><br>Responsibilities:<br>• Diagnose and resolve complex desktop-related technical issues, providing Level 2 support.<br>• Manage Active Directory accounts, including creating, modifying, and troubleshooting user profiles.<br>• Perform hardware installations, upgrades, and repairs for workstations and related peripherals.<br>• Configure and maintain Windows 10 operating systems to ensure optimal performance.<br>• Implement and manage desktop imaging processes to streamline deployment and maintenance.<br>• Deliver timely and detail-oriented support to end-users, addressing inquiries and technical problems.<br>• Collaborate with other IT team members to ensure cohesive and efficient system operations.<br>• Maintain accurate documentation of technical processes, solutions, and system configurations.<br>• Monitor and evaluate system performance, identifying opportunities for improvement.<br>• Stay updated on emerging technologies to enhance support services and system functionality.
<p>Join the Robert Half Technology Permanent Placement team as a Boston based (3x per week in the Boston office) <strong>Full-Time Full Desk IT Recruiter</strong>, where you’ll be a key player in our mission to connect top-tier IT professionals with Boston-based businesses. This is a <strong>full desk recruiting role</strong> that combines sourcing and recruiting IT talent with client-facing sales responsibilities. The ideal candidate thrives in a fast-paced, hybrid work environment, enjoys building relationships, and brings a passion for finding solutions for both candidates and clients.</p><p><br></p><p><strong>Responsibilities:</strong></p><p>As an Full Desk Technology Recruiter, you will:</p><p>Talent Acquisition & Recruitment (50% of role):</p><ul><li><strong>Source Candidates:</strong> Identify and attract highly skilled IT professionals using job boards, professional networks, referrals, and Robert Half Technology’s proprietary tools </li><li><strong>Candidate Engagement:</strong> Assess candidates' technical skills, experience, and cultural fit through interviews and skill evaluations.</li><li><strong>Support Candidate Lifecycle:</strong> Guide candidates through the interview process, negotiate offers, and ensure a smooth hiring experience </li><li><strong>Build Talent Pipelines:</strong> Maintain relationships with IT professionals to ensure a strong talent pool for client needs.</li></ul><p>Business Development & Client Sales (50% of role):</p><ul><li><strong>Client Acquisition:</strong> Identify potential clients through outbound sales calls, meetings, and networking events. Build relationships with hiring managers, HR teams, and leadership to understand their hiring needs.</li><li><strong>Job Order Fulfillment:</strong> Develop detailed job descriptions with clients and propose recruitment strategies to fill their open roles quickly and efficiently.</li><li><strong>Account Management:</strong> Serve as a trusted advisor to your client portfolio, helping them solve workforce challenges with Robert Half’s IT staffing solutions </li></ul><p><br></p>
<p>Join the Robert Half Technology Permanent Placement team as a Boston based (3x per week in the Boston office) Full-Time Full Desk IT Recruiter, where you’ll be a key player in our mission to connect top-tier IT professionals with Boston-based businesses. This is a full desk recruiting role that combines sourcing and recruiting IT talent with client-facing sales responsibilities. The ideal candidate thrives in a fast-paced, hybrid work environment, enjoys building relationships, and brings a passion for finding solutions for both candidates and clients.</p><p><br></p><p>Responsibilities:</p><p>Talent Acquisition & Recruitment (50% of role):</p><ul><li>Source Candidates: Identify and attract highly skilled IT professionals using job boards, professional networks, referrals, and Robert Half Technology’s proprietary tools</li><li>Candidate Engagement: Assess candidates' technical skills, experience, and cultural fit through interviews and skill evaluations.</li><li>Support Candidate Lifecycle: Guide candidates through the interview process, negotiate offers, and ensure a smooth hiring experience</li><li>Build Talent Pipelines: Maintain relationships with IT professionals to ensure a strong talent pool for client needs.</li></ul><p><br></p><p>Business Development & Client Sales (50% of role):</p><ul><li>Client Acquisition: Identify potential clients through outbound sales calls, meetings, and networking events. Build relationships with hiring managers, HR teams, and leadership to understand their hiring needs.</li><li>Job Order Fulfillment: Develop detailed job descriptions with clients and propose recruitment strategies to fill their open roles quickly and efficiently.</li><li>Account Management: Serve as a trusted advisor to your client portfolio, helping them solve workforce challenges with Robert Half’s IT staffing solutions</li></ul><p><br></p>
<p>We are looking for a dedicated Desktop Engineer to join our team in Baltic, Connecticut. In this role, you will install, configure, and maintain VMware Horizon 8, and virtual servers, perform installation, upgrades, troubleshooting, and repairs on hardware and software related to virtual desktops, Windows servers, printers, and Cisco networks, and ensure the smooth operation of IT systems across multiple locations. This position requires a proactive individual who can effectively handle technical challenges and collaborate with diverse teams.</p>
<p>We are looking for an experienced Customer Care Center Specialist to join our team in Needham, Massachusetts for a long term contract opportunity. This is an fully in-person opportunity starting in October.</p><p><br></p><p>In this role, you will provide exceptional customer service and banking support while fostering strong relationships with clients. This is a long-term contract position in the banking industry, offering an excellent opportunity to contribute your skills in customer service and communication.</p><p><br></p><p>Responsibilities:</p><p>• Respond promptly to customer inquiries and provide effective solutions to their banking needs.</p><p>• Educate clients on available banking products, services, and self-service tools to enhance their experience.</p><p>• Troubleshoot and resolve issues related to digital banking platforms and loan services.</p><p>• Utilize multiple systems simultaneously while ensuring accuracy and maintaining a meticulous demeanor.</p><p>• Promote the bank’s core values by delivering outstanding service and building trust with customers.</p>
<p><strong>Position Summary:</strong></p><p>Incredible opportunity for Senior level Accountant with technical accounting, policy and internal control experience to be a part of a strong, dynamic accounting team at a fast-paced, innovative Tech company. The Senior Accountant will play a critical role in ensuring the integrity of our financial operations and accounting policy framework as we scale. This individual will manage key technical accounting policy and research functions, contribute to effective design, implementation and compliance of internal controls, leverage their expertise to contribute to accurate and timely financial reporting, support management decision-making with analysis of significant transactions, contract review and advise on appropriate accounting treatment as well as analyze monthly financial results/trends, and drive continuous process improvement and automation initiatives. The position is ideal for an ambitious accounting professional ready to make a meaningful impact at a growing company.</p><p><br></p><p><strong>Duties and Responsibilities:</strong></p><p>o Research U.S. GAAP accounting guidance, develop and document critical accounting policy memos and formalize/enhance accounting policies</p><p>o Advise on proper accounting treatment for significant transactions via research, technical accounting analysis and contract review (Particularly with respect to ASC606 Revenue Recognition)</p><p>• Compliance: Ensure adherence to internal controls, policies, and procedures, while recommending enhancements where needed.</p><p>• Month-End/Year-End Financial Closes: Support key areas of the monthly close process, including journal entries, accruals, and product line allocation transactions.</p><p>• Reconciliations: Assist in preparation and review of key account reconciliations, ensuring accuracy and timeliness. Research and resolve any discrepancies as needed.</p><p>• Financial Reporting: Help prepare and analyze monthly financial statements, data and results (including product line P& Ls) in compliance with US GAAP. Understand and dig into the main drivers of the business.</p><p>• Automation and Process Improvement: Identify and support automation initiatives within the accounting function.</p><p>• Cross-Functional Collaboration: Partner with other departments and teams to provide accounting insights and support strategic initiatives.</p><p>• Audit Support: Collaborate with internal and external auditors during interim and year-end audits, ensure financial statements are in compliance with U.S. GAAP, providing necessary documentation, support and insights.</p><p><br></p>
We are looking for a personable and customer-focused Front Desk Receptionist to join our team in Brighton, Massachusetts. This is a contract position requiring an individual with excellent communication skills and the ability to provide outstanding service to both customers and internal teams. If you thrive in a fast-paced environment and enjoy creating positive experiences for others, we encourage you to apply.<br><br>Responsibilities:<br>• Greet customers warmly upon arrival to ensure they feel welcome and valued.<br>• Answer inbound calls and service inquiries with efficiency and attention to detail.<br>• Manage a busy switchboard, ensuring seamless communication between customers and internal teams.<br>• Provide assistance to customers, ensuring their experience is smooth and satisfactory.<br>• Stay current on required training to maintain high standards of service.<br>• Coordinate administrative tasks and support operational needs as required.<br>• Communicate effectively in writing and verbally to address customer and team inquiries.<br>• Utilize Microsoft Office Suite to complete documentation and organizational tasks efficiently.<br>• Maintain a clean and organized front desk area to create a neat and detail-oriented appearance.
We are looking for a dedicated Customer Service Representative to join our team in Haverhill, Massachusetts. This Contract to permanent position offers a unique opportunity to work with a leading manufacturer specializing in industrial and ergonomic workbenches, workstations, lab furniture, and material handling equipment. The ideal candidate will play a key role in supporting sales and logistics operations while ensuring exceptional customer service.<br><br>Responsibilities:<br>• Process and enter sales orders with accuracy and efficiency.<br>• Monitor and track orders to ensure timely delivery and resolve any issues that arise.<br>• Provide support to the logistics and sales teams by handling administrative tasks and data entry.<br>• Respond to customer inquiries through inbound and outbound calls, maintaining a detail-oriented and helpful demeanor.<br>• Collaborate with internal teams to address customer needs and provide solutions.<br>• Maintain detailed and organized records of customer interactions and order statuses.<br>• Assist in managing call center operations by answering calls and addressing questions promptly.<br>• Ensure consistent communication with customers regarding order updates and product availability.<br>• Participate in team meetings to share insights and improve customer service processes.
<p>Senior Customer Service Representative – Lowell, MA</p><p>We’re seeking a detail-driven and customer-focused Senior Customer Service Representative to join our team in Lowell, Massachusetts. This role is critical in supporting seamless financial operations while delivering an exceptional customer experience. The right candidate will thrive in a fast-paced environment, bring strong organizational skills, and excel at building relationships both internally and externally.</p><p><br></p><p>Key Responsibilities:</p><ul><li>Deliver timely, accurate responses to a high volume of customer inquiries, ensuring satisfaction and retention.</li><li>Research historical pricing data and partner with product line managers to process quotations quickly and accurately.</li><li>Oversee the full order management process—including new orders, returns, sample requests, credits, and debits.</li><li>Maintain accurate backlog records, aligning with customer needs and managing expedite requests to meet deadlines.</li><li>Handle customer complaints with professionalism, applying effective problem-solving and escalating issues when necessary.</li><li>Collaborate cross-functionally with sales, finance, and operations teams to resolve issues and streamline workflows.</li><li>Exercise sound judgment within established guidelines to make appropriate and effective decisions.</li><li>Cultivate strong, trust-based relationships with customers and internal partners to support long-term success.</li></ul><p><br></p>
<p><strong>About the Company:</strong></p><p>Our client is a well-respected organization known for its commitment to customer satisfaction and excellence. They are seeking a <strong>Customer Service Representative</strong> who thrives in a fast-paced environment and is dedicated to providing outstanding service to clients, customers, or the general public. If you are passionate about helping others and have strong communication skills, this could be an excellent opportunity for you!</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Act as the first point of contact, providing exceptional customer support via phone, email, or live chat.</li><li>Resolve customer inquiries or complaints in a professional and empathetic manner.</li><li>Document customer interactions accurately within the company's CRM system.</li><li>Collaborate with team members to ensure a seamless customer experience.</li><li>Stay up to date with product, service, or company policies to address inquiries confidently.</li><li>Communicate customer feedback to the management team to improve services or address recurring challenges.</li></ul><p><br></p>
<p><strong>Job Title:</strong> Medical Claims Auditor - RN Auditor</p><p><strong>Location:</strong> Massachusetts – 90% Remote</p><p><strong>Job Type:</strong> 1 Year Contract - Potential for Perm Hire</p><p><strong>Hours:</strong> 40 hours per week</p><p><strong>Start Date:</strong> December 1, 2025</p><p><strong>Job Description</strong></p><p>We are seeking a qualified <strong>Auditor</strong> with healthcare experience to support Program Integrity activities for a state healthcare program. This role focuses on conducting both desk and onsite audits of healthcare providers to ensure compliance with contractual standards and regulatory requirements.</p><p> </p><p><strong>Responsibilities</strong></p><ul><li>Conduct audits (onsite and desk-based) of healthcare providers in alignment with state program guidelines</li><li>Travel locally as required to perform onsite audits (1-4 times per month)</li><li>Evaluate claims and provider documentation for compliance and accuracy</li><li>Collaborate with internal audit teams and leadership to maintain audit quality standards</li><li>Document findings and present audit outcomes clearly and effectively</li><li>Use Microsoft Office tools to manage reports, track audits, and communicate outcomes</li><li>Adhere to defined Service Level Agreements (SLAs) for audit completion and reporting</li></ul>
<p><strong>HR Generalist</strong></p><p>Springfield, MA (Corporate Office)</p><p>Work Arrangements: Hybrid - 2 days remote, 3 days in office</p><p>Hours: Flexible; 30-40 hours/week (please indicate your preference when applying)</p><p>Compensation: $70,000-$75,000/year + performance-based bonus</p><p><br></p><p>We are partnering with a well known organization with a local footprint that is seeking a dedicated and proactive HR Generalist to provide comprehensive human resources support and high-level executive assistance/office management for the President/CEO of a growing professional service organization This is a uniquely blended role, split evenly between HR functions and office management, requiring exceptional organizational skills, attention to detail, and the ability to handle confidential information with professionalism and discretion.</p><p> </p><p><strong>Position Responsibilities</strong></p><p> </p><p><strong>Human Resources</strong></p><ul><li>Maintain all employee records,</li><li>Process payroll through payroll software for up to 50 employees</li><li>Oversee talent acquisition efforts and managing pre-employment processes.</li><li>Conduct detailed new hire orientations, provide benefits explanations, and ensure smooth onboarding procedures.</li><li>Monitor and ensure complete compliance with federal, state, and local employment laws, as well as specific credit union policies.</li><li>Update and maintain HR policies, the employee handbook, and procedures in line with current regulations.</li></ul><p><strong>Executive Assistant/ Office Management Responsibilities</strong></p><ul><li>Provide confidential, high-level administrative support to the President/CEO, managing sensitive communications and projects with discretion.</li><li>Prepare and coordinate meetings including executive travel and related logistics </li><li>Liaise with senior management to track updates on projects and strategic initiatives.</li><li>Maintain corporate records, contracts, and key documents in line with regulatory compliance.</li><li>Plan office events, milestones, parties, and other employee recognition programs</li></ul><p><strong>What Sets This Role Apart</strong></p><ul><li>Outstanding Benefits- one of the best healthcare plans in the area and a 401k match up to 6%</li><li>Collaborative Environment, Flexibility on hours, HYBRID 2 days/week work from home</li></ul><p><strong>Required Qualifications</strong></p><ul><li>Proven experience in human resources</li><li>Strong attention to detail and ability to manage multiple priorities in a fast-paced environment.</li><li>Ability to work independently and maintain confidentiality with sensitive information.</li></ul><p><strong>Let’s Connect!</strong></p><p>If you are passionate about being the go-to for all human resources/ office administration in a tight knit, great company culture, this could be the perfect role for you!</p><p>Please reach out to <strong>Kelsey Ryan at Robert Half</strong> with your resume at Kelsey.Ryan@roberthalf(.com) or apply here!</p>
We are seeking a =+ years of experience and detail oriented Receptionist to support the front desk operations at a high-profile client site in downtown Boston. The ideal candidate will have strong communication skills, a welcoming demeanor, and the ability to multitask in a fast-paced corporate environment. <br> Key Responsibilities Greet and assist guests and visitors; escort as needed Answer and route incoming calls on a multi-line phone system Handle incoming/outgoing mail, deliveries, and maintain updated phone lists Book conference rooms and manage office hoteling using EMS software Assist with light administrative duties, such as ordering food or office supplies Lift packages or supplies (up to 50 lbs occasionally) Support additional departments and projects as needed Maintain confidentiality and professionalism at all times Communicate effectively with the client and onsite manager regarding tasks and deadlines
<p><strong><u>Cost Accounting Manager</u></strong></p><p><strong>Location</strong>: Greater Hartford area</p><p><strong>Position Type:</strong> Full Time/Permanent Position</p><p><strong>Recruiter Contact</strong>: Sal Fiorillo - Sal.Fiorillo@Roberthalf</p><p><strong>Reference</strong>: SF0013286816</p><p><br></p><p><strong>About the Role</strong></p><p>An exciting opportunity for an experienced <strong>Cost Accounting Manager</strong> to take ownership of cost and inventory accounting within a growing organization. This role is highly visible, working closely with the Controller, and offers the chance to shape processes, lead new product cost initiatives, and eventually build a team.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Lead cost accounting functions, including product costing, variance analysis, and inventory valuation.</li><li>Drive month-end close activities and provide cost of goods sold and inventory reporting.</li><li>Enhance ERP cost accounting processes, focusing on automation and scalability.</li><li>Support the transition to a standard cost system and new product line setup.</li><li>Partner with operations and supply chain to monitor costs, track savings initiatives, and improve efficiencies.</li><li>Provide cost insights to support budgeting, forecasting, and strategic decision-making.</li></ul><p><strong>Why You’ll Love It</strong></p><ul><li>Work side-by-side with the Controller with clear growth opportunities.</li><li>Play a key role in shaping cost accounting processes and systems.</li><li>Future leadership potential, including the ability to hire and manage staff.</li><li>Collaborative, engaging culture with leadership that values transparency.</li><li>Strong backing from a parent company and investors, fueling expansion and long-term stability.</li></ul><p><strong>Requirements:</strong></p><ul><li>Bachelor’s degree in Accounting, Finance, or related field; CMA/CPA/MBA a plus.</li><li>8+ years of progressive cost accounting experience in a manufacturing setting.</li><li>Strong knowledge of standard costing, variance analysis, and inventory control.</li><li>ERP system expertise (Oracle JD Edwards preferred) and advanced Excel skills.</li></ul><p>If you meet the minimum requirements and want to learn more about this opportunity, please email your resume to the email listed above and reference SF0013286816.</p><p>All inquiries are confidential. Please note at Robert Half we never present your background to a client company without your permission.</p>
<p>Robert Half is recruiting for a Customer Service Specialist role with a rapidly growing manufacturing client in the Wilmington area. This is a permanent role, joining an already established team, with lots of growth opportunity.</p><p><br></p><p>Our client is looking for a customer service candidate with at least 1 year of professional business to business experience.</p><p><br></p><p>Responsibilities include preparing quotes, processing orders, and answering more technical questions as needed. This is NOT a call center role, it's a far more strategic customer service function.</p><p><br></p><p>If interested in, and qualified for the Customer Service Specialist role, please apply ASAP. I'm scheduling interviews soon!</p>
<p>Staff Accountant- Hartford</p><p>Reference ID: BR0013258086</p><p>Contact: [email protected].....</p><p><br></p><p>A small but growing non-profit has partnered with Robert Half. in their search for a staff accountant! This role offers an excellent opportunity to support critical accounting operations, including managing general ledger activities and working closely with the Controller on any accounting tasks. The ideal candidate will thrive in a dynamic environment and bring strong organizational skills to the role.</p><p><br></p><p>Responsibilities:</p><p>• Prepare and post journal entries to maintain the accuracy of the general ledger.</p><p>• Reconcile accounts and ensure timely resolution of discrepancies.</p><p>• Manage accounts payable and accounts receivable processes, including invoice processing and payment tracking.</p><p>• Handle cash applications and ensure proper allocation of funds.</p><p>• Generate and review billing statements to ensure accuracy and compliance.</p><p>• Assist in month-end and year-end closing procedures.</p><p>• Collaborate with internal teams to streamline accounting workflows and improve efficiency.</p><p>• Maintain detailed and organized financial records for auditing and reporting purposes.</p><p><br></p><p>If you are interested in learning more about this opportunity, please email your resume to Brittany Rizzo at [email protected], and reference BR0013258086 in the subject line!</p>
<p>Robert Half is seeking a Distribution Coordinator to support our client by ensuring efficient and accurate shipment processes. This role works closely with customers, account services, and distribution teams to coordinate freight pickups, maintain routing guides, and prepare shipping documentation. The Distribution Coordinator plays a key role in promoting smooth logistics operations and delivering excellent customer service.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Coordinate freight pick-ups and schedule carrier appointments.</li><li>Communicate shipping details through customer web-based logistics systems.</li><li>Maintain customer routing guides and update matrices as changes occur.</li><li>Organize shipment documentation and ensure accurate bills of lading.</li><li>Oversee preparation of international shipping documents in partnership with logistics teams.</li><li>Collaborate with account services and account managers to provide feedback on carrier performance.</li><li>Partner with distribution teams to improve on-time shipping performance.</li><li>Conduct data-driven analysis, reporting, and recommendations to improve distribution center and customer shipping metrics.</li><li>Investigate pending shipment status and provide timely updates to stakeholders.</li><li>Coordinate wave management with local distribution center teams.</li></ul><p><br></p><p><br></p>
<p>Robert Half is partnering with a law firm that is looking for a dedicated Legal Secretary to join our team in Providence, Rhode Island. In this role, you will play a critical part in supporting attorneys and paralegals by managing administrative tasks and ensuring the smooth operation of the legal office. This position is ideal for someone who thrives in a fast-paced environment and possesses exceptional organizational and communication skills.</p><p><br></p><p>Responsibilities:</p><p>• Prepare, format, and carefully proofread a variety of legal documents, including contracts, pleadings, correspondence, and discovery materials.</p><p>• Coordinate attorneys' schedules by managing calendars, arranging meetings, and organizing court appearances and deadlines.</p><p>• File legal documents with courts and administrative agencies, utilizing both electronic and in-person methods.</p><p>• Maintain and organize case files, ensuring both physical and digital records are up-to-date and easily accessible.</p><p>• Communicate professionally and effectively with clients, court officials, and other legal professionals.</p><p>• Support billing activities and assist with time entry to ensure accurate documentation.</p><p>• Handle administrative tasks such as photocopying, scanning, and data entry to support daily office operations.</p><p>• Answer and manage multi-line phone systems, directing calls efficiently and providing excellent customer service.</p>
We are looking for a motivated Collections Specialist to join our team in Framingham, Massachusetts. This role involves engaging with customers to drive sales, resolve inquiries, and support marketing initiatives. The ideal candidate is proactive, organized, and skilled in customer communication and problem-solving.<br><br>Responsibilities:<br>• Conduct daily outbound calls to customers to secure orders, with call volumes ranging from 30 to 40+ calls per day, supporting weekly, quarterly, and annual sales objectives.<br>• Utilize product knowledge and sales expertise to upsell items, promote special offers, suggest alternatives for unavailable products, and address customer concerns effectively.<br>• Provide assistance to customers by resolving product-related inquiries, confirming orders, and coordinating with warehouse and purchasing teams to address delivery issues or special requests.<br>• Support the outside sales team by managing follow-up tasks, coordinating samples, and preparing marketing materials.<br>• Organize and ship product samples to both current and prospective customers, ensuring timely delivery.<br>• Submit sample requests to suppliers and facilitate receipt and organization in coordination with the warehouse team.<br>• Oversee the creation, updates, and distribution of marketing materials for the Retail Department using tools like Microsoft Publisher.<br>• Respond promptly to customer requests for product information, ensuring satisfaction.<br>• Assist in the planning and execution of trade shows, customer presentations, and new product or supplier rollouts.<br>• Occasionally visit local accounts to provide sampling and merchandising support and deliver products during emergencies.
<p>Our client is transforming the way people experience life insurance, putting human connection and everyday families at the center of everything they do. This is more than a reporting role — it’s your chance to contribute to a company that prioritizes impact, growth, and a mission-driven culture.</p><p><br></p><p><strong>🧠 What You’ll Do</strong></p><p>As Manager of Financial Reporting, you’ll lead a team of three and serve as a key liaison between business operations, executive leadership, and external regulators. Your impact will span across internal financial analysis, statutory reporting, regulatory compliance, and developing scalable, tech-savvy reporting processes.</p><p><br></p><p><strong>You’ll be responsible for:</strong></p><ul><li>Preparing, analyzing, and delivering internal and external financial reporting (GAAP & Statutory)</li><li>Managing chart of accounts, general ledger, and performance metrics</li><li>Partnering with senior leadership and cross-functional teams to inform strategic decisions</li><li>Supporting audits, state filings, and other regulatory compliance efforts</li><li>Mentoring and developing your team, while remaining hands-on</li><li>Innovating systems and reporting tools for accuracy, efficiency, and insight</li><li>Leading a team of 3 accountants</li></ul><p><br></p><p><br></p>
<p>Looking for a Credit Analyst in Commercial and Industrial (C& I) Lending to join our growing client here in the Greater Boston area. The Credit Analyst is responsible for assessing and ensuring the creditworthiness of the bank’s commercial clients. You will monitor client financial health, evaluate loan risks, and provide recommendations in line with banking policies and regulatory guidelines. The role focuses on conducting financial analysis, underwriting loan requests, and staying actively involved in credit decision-making to maintain a robust lending portfolio.</p><p><br></p><p><strong><u>Key Responsibilities</u></strong></p><ul><li>Collect and evaluate financial statements, borrowing base certificates, and covenant compliance reports from clients. Perform annual reviews and financial performance analyses.</li><li>Underwrite new loan requests and modifications for existing relationships, including financial statement spreading, cash flow assessments, collateral evaluation, and guarantor support.</li><li>Assign risk ratings, monitor covenant compliance, and recommend credit facilities that align with established policies.</li><li>Partner with Senior Credit Analysts, Account Officers, and other team members to meet credit needs. Participate in client meetings and internal discussions, providing data-driven recommendations.</li><li>Ensure adherence to regulatory requirements, bank credit policies, and internal guidelines.</li></ul>
We are looking for a Medical Receptionist to join our team in Taunton, Massachusetts. In this Contract-to-Permanent position, you will play a vital role in ensuring the smooth operation of our outpatient services by managing patient interactions, scheduling, and administrative tasks. This role is ideal for someone with strong organizational skills and a passion for providing excellent customer service in a healthcare setting.<br><br>Responsibilities:<br>• Verify patient insurance coverage and demographic information to ensure all records are accurate and up-to-date.<br>• Manage clinician calendars within the electronic health record system, coordinating schedules to optimize patient care.<br>• Collect copayments and other cost-sharing amounts from patients at the time of their appointments.<br>• Provide administrative support to clinicians, including assistance with Section 12 procedures and other required tasks.<br>• Facilitate patient check-ins and maintain a welcoming and organized front desk environment.