<p><strong>Client Service Associate</strong></p><p>We are seeking a detail-oriented and client-focused professional to join our team as a <strong>Client Service Associate</strong>. This role supports both clients and internal teams by ensuring smooth account processes, delivering excellent service, and maintaining accurate records and documentation.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Provide a high level of client support and ensure satisfaction</li><li>Respond to client questions and requests promptly</li><li>Assist clients in understanding account features, options, and available resources</li><li>Coordinate documentation for new and existing accounts</li><li>Research and gather client or industry-related information when needed</li><li>Contribute to internal and external communications, including newsletters and reports</li><li>Process service requests while ensuring compliance with required documentation</li><li>Prepare materials such as reports, spreadsheets, and presentations for client meetings</li><li>Keep databases and contact management systems up to date</li><li>Maintain current knowledge of company offerings and services</li><li>Organize and update client and company files and contracts</li><li>Draft correspondence, assist with mailings, and support other communications</li><li>Provide general administrative and clerical support as needed</li></ul><p><strong>Benefits:</strong></p><ul><li>Health, Dental, and Vision 100% covered for employee</li><li>PTO</li><li>Parental Leave</li><li>Employer paid life and disability coverage</li><li>Retirement Simple IRA Plan with 3% company match</li></ul><p><br></p>
<p>We are looking for an experienced Payroll Supervisor, Manager, or Director to oversee payroll operations in Louisville, Kentucky. This role is essential in ensuring payroll processes are completed accurately, efficiently, and in compliance with company policies and multi-state regulations. The ideal candidate will demonstrate exceptional leadership, customer service skills, and a commitment to continuous improvement.</p><p><br></p><p>Responsibilities:</p><p>• Supervise and manage the accurate and timely processing of payroll for employees at all levels.</p><p>• Utilize and maintain timekeeping and HR information systems, including employee self-service platforms.</p><p>• Handle special payments such as contracts, stipends, and other compensation in alignment with company policies.</p><p>• Build strong relationships with leadership and HR staff to ensure seamless payroll operations.</p><p>• Adhere to strict corporate internal controls and deadlines to maintain compliance.</p><p>• Research and resolve payroll-related issues for managers and employees, providing clear and effective solutions.</p><p>• Develop and deliver training programs focused on payroll procedures and timekeeping systems.</p><p>• Identify opportunities for process improvements to enhance payroll accuracy, efficiency, and overall functionality.</p><p>• Stay informed about multi-state payroll regulations and company policies, maintaining relevant employee resources.</p><p>• Exhibit professionalism, discretion, and sound judgment in interactions with colleagues, customers, and external parties.</p>
