<p>We’re looking for a seasoned sales leader to take on a strategic leadership role as our Call Center Sales Operations Manager. In this position, you’ll oversee a team of four experienced frontline managers who each lead their own group of call center representatives. Your mission will be to drive performance, coach and develop leadership talent, and optimize sales operations across the department. This is an ideal opportunity for someone who began their career in sales and has successfully progressed through the ranks of call center management, bringing both hands-on experience and a big-picture mindset.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Lead, mentor, and develop four sales managers and a team of agents to ensure alignment with sales goals, KPIs, and operational excellence</li><li>Analyze performance data to identify trends, implement strategies, and improve conversion rates, customer satisfaction, and team productivity</li><li>Collaborate with senior leadership to shape and execute sales initiatives, training programs, and process improvements</li><li>Provide actionable feedback and guidance to managers to foster continuous improvement and accountability</li><li>Champion a culture of motivation, ownership, and high performance across all levels of the call center</li></ul>
We are looking for a skilled Salesforce Marketing Cloud Developer to join our team in Fort Washington, Pennsylvania, on a long-term contract basis. As part of a dynamic organization in the Real Estate & Property industry, you will play a key role in creating and managing marketing solutions that drive business growth. This position offers an exciting opportunity to collaborate with cross-functional teams and utilize cutting-edge technology to deliver impactful digital campaigns.<br><br>Responsibilities:<br>• Design and manage multi-channel customer journeys using Journey Builder to optimize engagement.<br>• Implement event-based communications such as triggered sends and transactional messaging.<br>• Develop and customize dynamic content using AMPscript and personalization techniques.<br>• Build reusable templates and modular components in Content Builder for streamlined campaign creation.<br>• Work closely with data teams to ensure seamless integration and synchronization of information.<br>• Conduct thorough quality assurance testing and execute A/B tests to refine campaign effectiveness.<br>• Monitor campaign performance metrics and recommend improvements based on data insights.<br>• Partner with technical and design teams to translate business requirements into scalable solutions.<br>• Document code, configurations, and deployment processes to maintain operational clarity.<br>• Utilize tracking and analytics tools to measure campaign success and user behavior.
We are looking for an experienced leader to oversee market research initiatives and provide strategic insights that drive business decisions. This role requires a deep understanding of data visualization, clinical trial operations, and productivity analysis to support organizational goals. Based in Montvale, New Jersey, this position offers an opportunity to shape research strategies and deliver impactful results.<br><br>Responsibilities:<br>• Lead the development and execution of market research strategies to support organizational objectives.<br>• Create charts, graphs, and other visualizations to present complex data in an accessible format.<br>• Oversee clinical trial operations to ensure alignment with research objectives and compliance standards.<br>• Manage facility-related research to improve operational efficiency and resource allocation.<br>• Analyze productivity metrics to identify opportunities for optimization and growth.<br>• Collaborate with stakeholders to provide actionable insights derived from research findings.<br>• Evaluate medical coverage trends as part of comprehensive market analysis efforts.<br>• Develop reports and presentations that effectively communicate research results to executive leadership.<br>• Maintain awareness of industry trends and best practices to ensure innovative approaches to market research.<br>• Mentor and guide team members to enhance their skills and contribute to project success.
