- hybrid; 4 days onsite; 1 day remote<br>- contract, potential for permanent <br>- dress code: business casual <br>- parking: free <br>- schedule: Monday-Friday, 9am-5pm (standard business hours are between 8:30am-5pm)<br><br>Job Summary: The Key Account Coordinator and Sales Support Specialist will serve as a developmental role within the Sales function team and will be responsible for connecting with existing and potential customers in order to engage and create a service focused relationship. This role will consist largely of partnering with the sales team and offer support on inside sales activities such as coordination of cargo forecasts and deliveries, prioritization and allocation of vessel space and maintaining customer contracts, tariffs and schedules. Also responsible for cargo quality improvement and customer damage claims. In addition, and as support to outside sales, the Sales Support Specialist will visit to client’s sites and have direct interactions with key stakeholders of our customers in order to understand the customers' needs, inform customers about the Company's offerings, and make suggestions for how the Company's services can effectively suit the customer’s needs.<br><br>Job Responsibilities: <br>• Maintain and initiate contact with existing working level customers to coordinate cargo deliveries.<br>• Maintain accurate customer profiles and files. Share with overseas MOL RORO sales groups.<br>• Review and process new customer registration forms to ensure all required information is complete and accurate.<br>• Review monthly tonnage plans with LM and KAM. Develop optimal plans to effectively serve the customer.<br>• Assist KAM in developing regional sales plans with target accounts and coordinate with overseas MOL RORO sales groups.<br>• Work toward achieving and exceeding individual and group sales budgets (revenue, vehicle volume, and PL.)<br>• Utilize LM data & create and distribute accurate scheduling to existing and future customer base.<br>• FMC filing (Spot and Service contract)<br>• Maintenance of service contract rate list sheet and send to relevant party when changes are made. <br>• Maintain accurate mafi trailer forecasts and distribute same with operations and LM.<br>• Collect information from various media and new sources and share with overseas MOL RORO sales groups.<br>• Oversee pricing requests from MOL website, LM, and Key Account Managers<br>• Responsible for PCC.net contract & tariff creation and maintenance. <br>• Provide assistant for investigation of Account Receivable maintenance and resolving invoice discrepancies.<br>• Provide creative communication and solutions between accounts and the Company<br>• Promote teamwork with primary booking office and primary documentation office as well as overseas MOL<br>RORO sales groups.<br>• Distribute weekly schedules to customers.<br>• Keep customer account records up to date and coordinate with Customer Service to track and follow up on overdue invoices. <br>• Provide support and coverage for the customer service representative during their absence.<br><br><br>Sales Support,Sales Support,,Sales Support,Sales Support,,,Sales Support,Sales S
<p>We are looking for a motivated Sales Support specialist to join our team on a long-term, part-time contract basis in New York, New York. In this role, you will play a key part in ensuring smooth sales operations by managing agreements, preparing essential documentation, and maintaining customer accounts. This is an excellent opportunity to contribute to a dynamic environment and support our sales team in achieving their goals.</p><p><br></p><p>Responsibilities:</p><p>• Draft and update customer agreements to ensure accuracy and compliance.</p><p>• Prepare and manage statements of work to support project execution.</p><p>• Maintain and update Salesforce records to ensure data integrity.</p><p>• Handle order entry and oversee the processing of customer transactions.</p><p>• Provide post-sales support to address client needs and resolve issues.</p><p>• Assist in managing customer accounts to foster strong relationships.</p><p>• Collaborate with the sales team to streamline administrative tasks.</p><p>• Monitor and track sales processes to ensure timely completion.</p><p>• Support the preparation of reports and documentation for internal use.</p><p>• Communicate effectively with clients and internal teams to facilitate smooth operations.</p>
<p>We are looking for a detail-oriented<strong> Sales Assistant</strong> to join a local manufacturing organization. This role involves supporting both our inside and outside sales teams, ensuring seamless coordination with customers and vendors to deliver exceptional service.</p><p><br></p><p>Responsibilities:</p><p>• Collaborate with sales teams to streamline communication and improve customer satisfaction.</p><p>• Manage and maintain accurate customer and vendor records using data entry and typing skills.</p><p>• Act as a liaison between production teams, vendors, and customers to ensure timely delivery and quality service.</p><p>• Assist in preparing sales reports and tracking order progress to support sales operations.</p><p>• Provide exceptional customer service by promptly addressing inquiries and resolving issues.</p><p>• Utilize Microsoft Office tools to create and edit documents, spreadsheets, and presentations.</p><p>• Coordinate with vendors and internal teams to meet customer needs and product specifications.</p><p>• Support the sales process through effective communication and organization.</p><p>• Monitor and follow up on sales leads to ensure timely responses and continuity.</p><p>• Participate in training sessions to enhance knowledge of sales procedures and systems.</p>
<p>We are looking for a dedicated Leasing Consultant to join our team in Ocean County, New Jersey. This is a long-term contract position that requires someone who is detail oriented, with excellent communication and organizational skills, to assist with administrative and customer service tasks. The ideal candidate will provide exceptional support to prospective and current residents while ensuring the property is presented in its best condition.</p><p><br></p><p>Responsibilities:</p><p>• Welcome visitors, prospective tenants, and current residents with a friendly and detail oriented demeanor.</p><p>• Provide accurate and detailed information to potential and current residents regarding leasing options and property features.</p><p>• Maintain and organize property-related documents and files.</p><p>• Manage office supplies and ensure the workspace remains organized and efficient.</p><p>• Collaborate with the maintenance team to coordinate resident work orders and address service needs.</p><p>• Update and manage the property waitlist, including sending out necessary correspondence.</p><p>• Conduct daily property tours to ensure the premises are clean, well-maintained, and visually appealing.</p><p>• Handle inbound and outbound calls to address inquiries and schedule appointments.</p><p>• Support email correspondence and data entry tasks to maintain accurate records.</p><p>• Perform additional administrative duties as assigned to support property operations.</p>
We are looking for a dedicated and detail-oriented Sales Assistant to join our team in Morristown, New Jersey. In this role, you will play a crucial part in supporting client service and administrative processes while ensuring accuracy and efficiency. This is a Contract to permanent position, offering the opportunity to transition into a long-term role based on performance.<br><br>Responsibilities:<br>• Process client service requests, such as managing financial transactions and ensuring proper documentation in internal systems.<br>• Coordinate and schedule meetings for advisors, including managing calendars to prevent conflicts and handling follow-ups after meetings.<br>• Execute account-related tasks like opening new accounts, updating beneficiary information, and preparing necessary forms for client signatures.<br>• Ensure all documentation is submitted to the appropriate department and resolve any issues that arise during processing.<br>• Maintain accurate and detailed records of all client interactions and service activities.<br>• Respond to inbound calls, addressing client inquiries and providing timely assistance.<br>• Monitor and process cash activity requests and ensure compliance with company procedures.<br>• Utilize CRM systems to track client information and streamline service workflows.<br>• Collaborate with team members to improve processes and enhance client satisfaction.<br>• Uphold confidentiality and professionalism in handling sensitive client information.
<p>We are looking for a detail-oriented Administrative Assistant to join our team in Jersey City, New Jersey. In this contract position, you will play a vital role in supporting a dynamic sales team and ensuring smooth day-to-day operations. This role requires excellent organizational skills, attention to detail, and the ability to multitask effectively in a fast-paced environment.</p><p><br></p><p>Responsibilities:</p><p>• Provide administrative support to a high-volume sales team, assisting with daily operations and tasks.</p><p>• Accurately enter and release orders using SalesPad and Microsoft Dynamics, ensuring data integrity and timely processing.</p><p>• Monitor shipment statuses, identify delays, and implement proactive solutions to resolve order-related issues.</p><p>• Coordinate shipping logistics, including label preparation and sample shipments, to streamline delivery processes.</p><p>• Maintain office supplies and snacks inventory, placing orders as needed to support team productivity.</p><p>• Build and maintain positive relationships with sales staff, management, customers, and external vendors.</p><p>• Respond to inquiries and provide excellent customer service to internal and external stakeholders.</p><p>• Perform general administrative duties, including data entry and receptionist tasks, to ensure efficient office operations.</p><p>• Collaborate with team members to address ad hoc requests and support business priorities.</p>
<p>Are you detail-oriented, organized, and passionate about providing outstanding operational support? Robert Half is seeking a <strong>Sales Support Specialis</strong>t to join a fast-paced environment and play a crucial role in ensuring accurate and efficient processing of orders. </p><p><br></p><p><strong>Key Responsibilities:</strong> </p><p>- Accurately enter customer orders into the company database, maintaining a high level of attention to detail and data integrity.</p><p>- Review incoming orders for completeness and resolve discrepancies with internal teams or customers as needed.</p><p>- Collaborate with sales, customer service, and warehouse teams to facilitate smooth order fulfillment and delivery.</p><p>- Communicate order status and resolve issues to ensure an excellent customer experience.</p><p>- Maintain and update order records, adhering to all data privacy and quality standards.</p><p>- Support ongoing process improvements to increase efficiency and accuracy. </p>
<p>50,000 - 55,000</p><p><br></p><p>benefits include:</p><ul><li>medical</li><li>dental</li><li>vision</li><li>paid time off</li><li>401k</li></ul><p><br></p><p>We are looking for an organized and detail-oriented Operations Coordinator to join our client's team in Edison, New Jersey. In this role, you will play a key part in ensuring the efficiency of daily operations while supporting the sales team and managing critical administrative tasks. Candidates should have strong excel skills and the ability to work collaboratively in a fast-paced environment.</p><p><br></p><p><br></p><p>Responsibilities:</p><p>• Enter and manage data with precision to ensure accuracy across all platforms.</p><p>• Utilize advanced Microsoft Excel functions, including VLOOKUPs and Pivot Tables, to analyze and organize data effectively.</p><p>• Provide administrative support to the sales team by handling paperwork, generating reports, and managing documentation.</p><p>• Oversee order entry processes using internal systems to maintain smooth operations.</p><p>• Assist with import and export documentation, ensuring compliance with relevant regulations.</p><p>• Collaborate with team members to address operational needs and provide assistance where required.</p>
We are looking for a dedicated, detail-oriented individual to join our Sales Support team on a long-term contract basis. In this role, you will play a crucial part in ensuring the smooth operation of sales processes and providing exceptional support to both internal teams and customers. This position is based in Brooklyn, New York.<br><br>Responsibilities:<br>• Assist in managing post-sales activities to ensure customer satisfaction and timely resolution of issues.<br>• Support inbound and outbound sales operations by addressing inquiries and providing detailed product information.<br>• Process and track customer orders with accuracy, ensuring timely entry into the system.<br>• Collaborate with sales representatives to facilitate order management and monitor fulfillment progress.<br>• Maintain organized records of sales transactions and customer communications.<br>• Identify opportunities to improve sales workflows and recommend actionable solutions.<br>• Provide administrative support to the sales team, including scheduling and preparing reports.<br>• Communicate with clients to address concerns and offer solutions that align with their needs.<br>• Partner with internal teams to ensure seamless coordination across departments.<br>• Uphold high standards of customer service in all interactions.
<p>Are you an accounting professional with a passion for the construction industry? Our client, a leading construction firm in Westchester County, is seeking an experienced Bookkeeper with proven expertise in AIA billing and construction accounting. This is a fully onsite position offering a robust benefits package and the opportunity to be part of a stable, growth-oriented team.</p><p><br></p><p><strong>What You’ll Do:</strong></p><ul><li>Oversee high-volume accounts payable, invoice processing, and vendor management with a focus on construction project workflows.</li><li>Ensure accurate 1099 reporting and meticulous compliance with multi-state sales tax—experience handling CT, NY, and NJ is a must.</li><li>Manage payroll administration for approximately 200 salaried employees, including complexities of multi-state and overtime requirements commonly seen in construction firms.</li><li>Drive the full-cycle AIA billing process from preparation to reconciliation and support project managers in tracking and reporting on project financials.</li><li>Utilize Deltek and construction industry billing software for precise transaction entry and financial reporting.</li><li>Contribute to the day-to-day financial operations that keep construction projects and the overall business on track.</li></ul><p><strong>Why Join?</strong></p><ul><li>Competitive salary and comprehensive benefits package.</li><li>Dynamic, collaborative culture in a thriving construction business.</li><li>Opportunities for growth and long-term stability.</li></ul>
<p>We are looking for an experienced ERP/CRM Consultant to join our team in Wall, New Jersey. This is a contract-to-permanent position, offering a unique opportunity to contribute to innovative solutions. The ideal candidate will leverage their expertise in Salesforce platforms and client-side scripting to support business processes and deliver effective system configurations.</p><p><br></p><p>Responsibilities:</p><p>• Develop and implement configurations within Salesforce Lightning Platform to support organizational needs.</p><p>• Collaborate with stakeholders to gather and document business requirements effectively.</p><p>• Utilize client-side scripting to customize and optimize system functionalities.</p><p>• Create and maintain APIs to enable seamless integrations with external systems.</p><p>• Perform Salesforce administration tasks, including user management and system maintenance.</p><p>• Design and develop solutions within Salesforce Sales Cloud to enhance sales workflows.</p><p>• Ensure quality control and configuration management for all system updates and implementations.</p><p>• Provide technical guidance and support to teams to ensure smooth adoption of new functionalities.</p><p>• Conduct testing and troubleshooting to identify and resolve system issues.</p><p>• Deliver detailed documentation for system configurations and development processes.</p>
<p>A nationally recognized company with multiple locations in Ocean and Monmouth Counties is seeking a dynamic, personable, and results-driven General Manager to lead day-to-day spa operations. This role is ideal for a hands-on leader who thrives in a fast-paced, customer-focused environment and is passionate about developing teams, driving sales, and delivering exceptional guest experiences. The General Manager serves as a key partner to the Spa Owners, acting as a mentor and role model to staff while ensuring operational excellence, strong sales performance, and a welcoming spa environment.</p><p><br></p><p>Salary is 60,000 - 75,000</p><p><br></p><p>Benefits include medical, dental, and vision insurance, 401k, PTO, employee discounts, flexible scheduling, and annual employee appreciation outings and events.</p><p><br></p><p> Leadership & Team Management</p><ul><li>Serve as the direct supervisor.</li><li>Recruit, hire, train, schedule, and conduct performance review.</li><li>Oversee ongoing staff training, coaching, documentation, and team meetings.</li><li>Handle scheduling conflicts, call-outs, payroll-related disputes, and employee documentation.</li><li>Inspire a high-performance culture by leading by example.</li></ul><p>Sales & Business Performance</p><ul><li>Drive membership and gift card sales, meeting and exceeding individual and team goals.</li><li>Create, communicate, and help implement sales goals and promotions.</li><li>Motivate service providers to grow sales and maximize performance.</li><li>Analyze and optimize the daily appointment book to maximize revenue.</li><li>Communicate service offerings and promotions to clients.</li></ul><p>Customer Experience</p><ul><li>Deliver and model exceptional customer service to all guests and members.</li><li>Oversee and resolve all customer service challenges and conflicts.</li><li>Monitor client surveys and ensure feedback is communicated constructively to staff.</li></ul><p>Operations & Administration</p><ul><li>Oversee daily spa operations, ensuring smooth workflows and high standards.</li><li>Schedule and confirm appointments; balance and manage the daily booking schedule.</li><li>Maintain spa cleanliness and uphold brand and store standards throughout the facility.</li><li>Manage inventory, including ordering service supplies and equipment and performing routine counts.</li><li>Complete administrative tasks, computer data entry, and reporting as needed.</li><li>Support and oversee staff training programs and professional development initiatives.</li><li>Participate in company training programs, conferences, and ongoing development opportunities.</li></ul><p>Marketing & Community Engagement</p><ul><li>Manage and support social media responsibilities.</li><li>Participate in community outreach initiatives (approximately four per year).</li><li>Support brand presence and engagement within the local community.</li></ul>
We are looking for an experienced Operations Specialist to join our team in New York, New York. In this long-term contract role, you will play a vital part in driving organizational efficiency, managing key operational processes, and supporting cross-functional collaboration. This position offers the opportunity to work closely with leadership, enhance operational strategies, and ensure compliance across all business activities.<br><br>Responsibilities:<br>• Collaborate with leadership to implement company strategies and priorities, ensuring seamless execution.<br>• Drive special projects across the organization to address evolving business needs and challenges.<br>• Streamline operational processes by developing and enforcing policies, procedures, and workflow documentation.<br>• Oversee payroll, benefits, and contractor administration, working closely with HR and external partners.<br>• Support recruitment, onboarding, and offboarding processes, maintaining accurate employee records and documentation.<br>• Manage relationships with external vendors, including legal counsel, accountants, and IT providers, to ensure compliance and smooth operations.<br>• Identify risks within the organization and implement mitigation strategies while maintaining a risk register.<br>• Optimize business systems and software platforms to enhance functionality and efficiency.<br>• Utilize data analysis to identify opportunities for improvement and inform strategic decision-making.<br>• Ensure adherence to regulatory requirements and industry standards across all operational activities.
<p>A large academic institution is seeking a proactive and strategic <strong>Business Process Analyst</strong> to evaluate, optimize, and support business operations related to its <strong>Salesforce Service Cloud</strong> platform. This individual will work closely with department heads and stakeholders across multiple departments, providing insight and recommendations to improve student-facing services, advisor workflows, and internal processes.</p><p>This role will serve as a key bridge between business operations and technical development, helping to ensure the institution is making the most effective and efficient use of its Salesforce platform.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Evaluate existing workflows, procedures, and systems related to Salesforce Service Cloud</li><li>Conduct process mapping and gap analysis to identify inefficiencies and recommend improvements</li><li>Collaborate with department leaders to advise on optimal usage of Salesforce for case management, student support, knowledge management, and agent automation</li><li>Support the configuration and optimization of Service Cloud agents, case routing, and automation processes</li><li>Lead discovery sessions and conduct interviews with advisors, student support teams, and administrators to understand current-state operations</li><li>Research best practices in higher education, particularly in how academic advising and student services are delivered using CRM tools</li><li>Serve as a liaison between functional departments and the Salesforce technical team to translate business needs into system enhancements</li><li>Track and document recommendations, create standard operating procedures (SOPs), and assist in training efforts across departments</li><li>Support the broader implementation of Salesforce Service Cloud across academic and administrative units</li></ul><p><br></p>
<p>Robert Half has partnered with a prestigious distributor on their search for a Staff Accountant with proven cash management expertise. The responsibilities for this Staff Accountant role consist of handling general accounting operations such as: assisting with accounts payable/receivable activities, reviewing general ledger accounts, preparing financial reports, assisting with financial research, maintaining internal controls, providing administrative support, and collaborating with financial resources/vendors as needed. The ideal candidate for this role should have possess great day-to-day accounting abilities in compliance with legal industry standards and firm policies. We are looking for someone with strong problem-solving skills, and can maintain accurate financial records and contribute to the overall financial health of the firm.</p><p><br></p><p>Everyday Responsibilities</p><p>· Support daily accounting functions</p><p>· Prepare monthly accounts receivable statements</p><p>· Reconcile and monitor collection accounts</p><p>· Assist with Sales and Use Tax filings</p><p>· Manage time and billing data, including attorney billable hours</p><p>· Reconcile bank accounts/financial statements/tax returns</p><p>· Maintain daily cash transactions/receipts</p><p>· Process ACH payments</p><p>· Document asset, liability, revenue expenses</p><p>· Prepare financial reports for management and partners as needed</p>
<p>A busy company in the Lincoln Park area is seeking a Senior Credit Analyst to join their growing company. This Senior Credit Analyst will get to join a team that offers career advancement and a flexible working schedule. This Senior Credit Analyst role is essential in managing credit risk while ensuring cash flow optimization through effective credit and collection strategies. The ideal Senior Credit Analyst candidate will have strong financial statement analysis and a proactive approach to monitoring financial data and customer accounts. Other responsibilities of this Senior Credit Analyst will include but not be limited to:</p><p><br></p><p>Senior Credit Analyst Responsibilities:</p><p>• Manage a portfolio of high-profile accounts by monitoring and controlling credit exposures effectively.</p><p>• Analyze credit data and financial statements of customers to assess creditworthiness and determine credit limits.</p><p>• Negotiate and secure appropriate credit instruments such as guarantees, letters of credit, and collateral to reduce financial risk.</p><p>• Collaborate with internal teams, including Commercial, Contracts Administration, and Legal, to ensure accuracy in transactional documents and contracts.</p><p>• Identify opportunities to improve cash flow and address delinquent accounts promptly through regular portfolio reviews.</p><p>• Resolve disputes by working closely with counterparties and internal departments like Customer Care, Billing, and Cash Application.</p><p>• Evaluate changes in customer creditworthiness and financial standing to align credit capacity with potential sales volumes.</p><p>• Prepare periodic reports to support daily credit evaluations and provide insights for management planning.</p><p>• Forecast credit exposures based on anticipated product movements and ensure compliance with credit requirements.</p><p>• Continuously improve credit processes by proposing enhancements to risk mitigation, internal controls, and cash flow strategies.</p><p><br></p><p>This Senior Credit Analyst position is paying between $100,000 and $125,000 annually depending on experience. If interested in this Senior Credit Analyst role, apply today! </p>
<p>Are you ready for the next step in your career for a company named to<strong> Fortune 100 Best Companies to Work For® </strong></p><p>Do you love what you do but just want to grow your skills and career?</p><p>Imagine an opportunity to grow within different areas in accounting, starting with a role in A/R:</p><p><br></p><p>IF you have helped improve procedures in a collection department and improved the DSO, and you enjoy working with the sales team on a collaborative level, this role may be for you.</p><p>Required:</p><ul><li>3-5 years of B2B Collections Experience, at least 2 of those years including improving processes and/or having managed at least 1 staff.</li><li>Solid ERP skills -no specific requirement</li><li>Sold Exel skills- must have worked with lots of data</li></ul><p><br></p><p>If you love helping companies succeed, this role may be for you.</p><p>Must be willing to work within Suffolk and Nassau counties</p><p>Full time ON SITE position</p><p><br></p><p>Apply now or Call Lorraine at (631) 759-5072. Interviews are being held this week.</p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p>
<p>We are seeking a highly skilled Sage X3 Techno-Functional Consultant to support and enhance our ERP ecosystem. This individual will serve as a bridge between IT and business operations—leveraging both technical and functional expertise to design, configure, and support Sage X3 modules across finance, manufacturing, supply chain, and distribution.</p><p> </p><p> </p><p><br></p><p>Key Responsibilities</p><ul><li>Collaborate with business stakeholders to analyze requirements, document business processes, and translate them into Sage X3 configurations and customizations.</li><li>Configure Sage X3 modules (Finance, Distribution, Manufacturing, Supply Chain, etc.) to meet functional needs.</li><li>Develop and support technical components including scripts, reports, integrations (via Web Services, APIs), and user interfaces.</li><li>Troubleshoot and resolve system issues—both functional and technical.</li><li>Manage upgrades, patches, and environment migrations ensuring minimal disruption to operations.</li><li>Create user documentation, SOPs, and deliver training to end users and support teams.</li><li>Partner with third-party vendors and internal IT teams to ensure system integrity and performance.</li><li>Provide hands-on support during implementation, testing (UAT, regression), and go-live phases.</li></ul><p> </p><p> </p><p><br></p>
<p>Associate Director, Accounts Receivable</p><p>The Associate Director of Accounts Receivable leads AR operations to ensure accurate billing, timely collections, strong financial controls, and efficient cash application. This role partners cross-functionally to optimize processes, support forecasting and close activities, and drive continuous improvement through automation and best practices.</p><p>Key Responsibilities</p><ul><li>Lead and develop the AR/AP team to ensure timely invoicing, collections, payments, and cash application</li><li>Establish and improve policies, procedures, and systems to increase efficiency, accuracy, and compliance</li><li>Oversee billing processes, resolve complex customer issues, and maintain pricing systems</li><li>Manage vendor setup and relationships to prevent payment errors and ensure smooth operations</li><li>Prepare AR metrics, cash flow forecasts, and management reporting; support budgeting and month-end close</li><li>Oversee ERP data integrity and partner on automation initiatives</li><li>Collaborate with Sales, Operations, Accounting, and Procurement to ensure accurate billing and seamless workflows</li><li>Serve as escalation point for major customer billing or payment issues</li><li>Ensure compliance with GAAP, internal controls, and audit requirements; support internal and external audits</li></ul><p><br></p>
We are looking for an experienced ERP/CRM Consultant to join our team on a long-term contract basis in New York, New York. This role is essential in supporting warehouse and supply chain operations while optimizing system functionalities and integrations. The ideal candidate will collaborate with cross-functional teams to deliver effective solutions and ensure seamless business processes.<br><br>Responsibilities:<br>• Serve as a functional consultant, providing expertise in ERP and CRM systems to enhance supply chain and warehouse operations.<br>• Collaborate with administrators and leadership teams to identify and implement system improvements.<br>• Work with IDocs to facilitate data exchange and system integrations between platforms.<br>• Analyze business needs and translate them into actionable functional solutions.<br>• Troubleshoot system issues, conduct testing, and implement ongoing enhancements.<br>• Partner with global stakeholders to align system functionalities with business objectives.<br>• Coordinate with technical and business teams to ensure effective communication and project execution.<br>• Support warehouse management systems and related processes to improve efficiency.<br>• Develop and maintain clear documentation for system configurations and business requirements.
<p><strong>Position Summary:</strong></p><p>We are seeking a <strong>Technical Business Analyst / Applications Analyst</strong> to support, enhance, and lead the implementation of enterprise systems, with a focus on <strong>systems integration, APIs, and reporting</strong>. While experience with Ellucian Colleague is a plus, we welcome candidates with expertise in other ERP systems or enterprise platforms used in higher education. The ideal candidate will have a strong background in business analysis, system configuration, and cross-platform integrations, particularly with cloud-based technologies.</p><p><strong> </strong></p><p><strong>Key Responsibilities:</strong></p><ul><li>Lead and manage projects related to the implementation, enhancement, and integration of ERP or enterprise systems (e.g., finance, housing, HR, admissions).</li><li>Collaborate with stakeholders to gather, document, and analyze business and technical requirements.</li><li>Translate business needs into system functionality through configuration, workflow design, and limited coding/customization.</li><li>Work with APIs and integration tools to ensure seamless data exchange across systems.</li><li>Design and support reports and dashboards to meet operational and strategic decision-making needs.</li><li>Create and maintain documentation for system configurations, workflows, data mappings, and integrations.</li><li>Deliver user training and provide ongoing support for system users and departments.</li><li>Stay informed of best practices and trends in ERP systems, data integration, and higher education technology.</li></ul><p><br></p>
We are looking for an experienced ERP/CRM Consultant to join our team in Woodside, New York. This role involves managing and optimizing enterprise systems while providing tailored solutions to meet business needs. As a contract-to-permanent position, this opportunity offers the chance to demonstrate your expertise and transition into a long-term role.<br><br>Responsibilities:<br>• Collaborate with stakeholders to gather and document business requirements for system enhancements.<br>• Develop and implement configuration changes to ERP and CRM systems based on organizational needs.<br>• Utilize client-side scripting to customize and improve system functionalities.<br>• Manage and maintain system configurations to ensure optimal performance and reliability.<br>• Assist in creating detailed Business Requirement Documents to support technology projects.<br>• Perform administrative tasks within Salesforce, including user management and data integrity checks.<br>• Analyze and interpret data using Microsoft Excel to support decision-making processes.<br>• Provide technical support and troubleshooting for end-users of ERP and CRM platforms.<br>• Train team members on system functionalities and updates to improve user adoption.<br>• Stay updated with industry trends and best practices to continually enhance system capabilities.
Job Details: - Technical and end user operation management of data warehouse and business intelligence infrastructure on day-to-day basis - Full responsibility of new development tasks to expand functionality of current data warehouse including dashboards/reports - Working with Finance to gather/analyze reporting requirements (Business Analysis) - Presenting technical solutions for new business requirements to manager and final technical implementation - Actively supporting end users and error management of data warehouse with dashboards/reports - Organizing technical and end user testing for final deployments to different technical environments - Creating/maintaining technical and end user documentation - Second technical contact for Business Intelligence
Responsibilities: Act as a liaison between business stakeholders and technical teams to ensure alignment on business needs and system capabilities. Lead and facilitate requirements-gathering sessions with stakeholders. Translate business requirements into detailed functional and non-functional specifications. Develop and maintain business requirement documents, process flows, and use cases. Support Agile ceremonies including sprint planning, backlog grooming, and retrospectives. Create and manage Jira stories and tasks, ensuring traceability to business objectives. Conduct gap analysis and impact assessments for proposed changes. Collaborate with QA teams to define test plans and support UAT activities. Analyze and document system integrations within the insurance ecosystem. Monitor and evaluate implemented solutions to ensure they meet business needs. Provide post-implementation support and continuous improvement recommendations. Mentor entry level analysts and contribute to best practices in business analysis.
We are looking for a skilled and detail-oriented Business Analyst to contribute to the development and improvement of our Global Portal. In this role, you will work closely with diverse teams, including Product Management, IT, Operations, and Business Stakeholders, to create solutions that enhance the digital experience for customers. This is a long-term contract position based in Piscataway, New Jersey.<br><br>Responsibilities:<br>• Analyze and document business, functional, and non-functional requirements by conducting workshops, interviews, and system evaluations.<br>• Develop detailed process maps to identify inefficiencies, gaps, and opportunities for optimization and automation.<br>• Collaborate with cross-functional teams to create and maintain clear use cases and workflow diagrams.<br>• Facilitate alignment among Product Management, Development, QA, and Stakeholders to ensure mutual understanding of priorities and requirements.<br>• Support the testing phase by creating test cases, assisting in execution, and validating results during User Acceptance Testing.<br>• Provide training and knowledge transfer for both internal teams and external customers, ensuring seamless adoption of new features.<br>• Act as a subject matter expert for the Global Portal, ensuring consistency in customer experience across different regions and products.<br>• Partner with change management teams to prepare businesses for new portal enhancements and ensure successful implementation.<br>• Coordinate with Product and Program Managers to monitor project progress, address risks, and manage scope adjustments.
