Are you an experienced medical billing professional seeking your next opportunity? Our client in Holyoke, MA is looking for a contract Medical Billing Specialist to join their team and deliver accurate, timely billing for healthcare services. This is a contract role suited to someone who thrives in fast-paced medical environments and is committed to supporting top-quality patient and financial outcomes. Key Responsibilities: Review and process medical claims and billing statements for accuracy and compliance Submit claims to insurance providers, follow up on outstanding payments, and resolve denials/rejections Collaborate with other healthcare staff to ensure accurate patient account information Maintain confidentiality and data integrity at all times Assist with general administrative tasks related to billing and collections as needed
<p>We are seeking an experienced and detail-oriented <strong>Accounts Receivable Manager</strong> to join our client’s team and oversee the billing and collections process in a fast-paced healthcare environment. In this role, you will be responsible for maintaining accurate and organized <strong>resident admission files</strong> on a weekly basis, processing <strong>monthly billings</strong> for each payor class and related co-insurances, and preparing <strong>resident statements</strong> as required. You will handle <strong>Medicaid and Medicare claims</strong>, correcting and re-billing any denied claims in a timely manner to ensure prompt payment to the facility. Additionally, you will review and track all billable ancillary supplies, as well as check and prepare vendor bills to ensure proper payment. This position requires a strong commitment to accuracy, timeliness, and compliance with all applicable regulations. <strong>Other duties may apply</strong> as needed to support the financial health of the organization.</p><p>If you thrive in a detail-driven role, enjoy problem-solving, and have a passion for ensuring smooth revenue cycle operations, we’d love to hear from you.</p><p><br></p><p>For immediate consideration please call Allison Brown at 508.205.2121</p>
We are looking for a detail-oriented Billing Clerk to join our team on a contract basis in Worcester, Massachusetts. This position is ideal for someone with a strong background in billing processes and a keen eye for accuracy. You will play a key role in ensuring timely and accurate billing operations within the healthcare industry.<br><br>Responsibilities:<br>• Process invoices and billing statements accurately and in a timely manner.<br>• Maintain and update billing systems to ensure all data is current and correct.<br>• Follow up on billing collections and resolve discrepancies efficiently.<br>• Generate and distribute billing reports to support financial operations.<br>• Ensure compliance with billing regulations and company policies.<br>• Communicate with clients and internal teams to address billing inquiries or concerns.<br>• Collaborate with other departments to streamline billing workflows.<br>• Monitor accounts to identify overdue payments and assist in collection efforts.<br>• Utilize computerized billing systems to enhance operational efficiency.
We are looking for a detail-oriented Billing Clerk to join our team in Woburn, Massachusetts. In this long-term contract position, you will play a crucial role in managing and maintaining accurate billing processes. Your expertise will ensure seamless operations and contribute to the financial success of our organization.<br><br>Responsibilities:<br>• Prepare and issue invoices promptly and accurately to ensure timely billing cycles.<br>• Monitor and follow up on outstanding accounts to facilitate collections and resolve any discrepancies.<br>• Maintain and update billing records in computerized systems to ensure data integrity.<br>• Generate and review billing statements, ensuring compliance with company standards and policies.<br>• Collaborate with internal teams to address billing-related queries and provide necessary documentation.<br>• Analyze billing data to identify errors and recommend solutions to improve accuracy.<br>• Assist in the development and implementation of billing procedures to enhance efficiency.<br>• Ensure adherence to all billing regulations and company guidelines in daily operations.<br>• Provide support during audits by organizing and presenting required billing documentation.<br>• Respond to customer inquiries regarding billing issues with professionalism and clarity.
We are looking for a detail-oriented Billing Analyst to join our team in Burlington, Massachusetts. In this long-term contract position, you will play a crucial role in managing billing operations and ensuring accuracy in accounts receivable processes. If you possess strong analytical skills and thrive in a collaborative environment, we encourage you to apply.<br><br>Responsibilities:<br>• Process and manage billing operations to ensure timely and accurate invoicing.<br>• Monitor and reconcile accounts receivable transactions, addressing discrepancies as needed.<br>• Utilize Aderant software to streamline billing procedures and enhance efficiency.<br>• Support export customer service tasks by coordinating billing requirements and resolving issues.<br>• Collaborate with internal teams to maintain compliance with financial policies and procedures.<br>• Generate and analyze reports related to billing and payment activities.<br>• Develop and maintain documentation for billing processes to ensure consistency.<br>• Assist in the implementation of Costpoint software for improved financial management.<br>• Proactively identify opportunities to optimize billing workflows and reduce errors.<br>• Provide support during audits by preparing accurate financial records and reports.
<p>Nashua, NH - ON-SITE - Patient Access Specialist - 3rd Shift Position</p><p>Hours 11:00am-7:00pm - Multiple Openings </p><p><br></p><p>We are looking for a dedicated Patient Access Specialist to join our team in Nashua, New Hampshire. This Contract to permanent position focuses on ensuring seamless patient admissions and delivering exceptional service while adhering to organizational policies and regulatory standards. As part of the healthcare industry, this role plays a vital part in supporting patients and maintaining efficient processes.</p><p><br></p><p>Responsibilities:</p><p>• Accurately assign medical record numbers (MRNs) and verify medical necessity to ensure compliance with regulations.</p><p>• Deliver clear instructions to patients, collect insurance details, and process physician orders while maintaining a high level of customer service.</p><p>• Meet point-of-service collection targets and pre-register patient accounts by gathering demographic, insurance, and financial information through inbound and outbound calls.</p><p>• Explain and obtain signatures for consent and treatment forms, ensuring patients understand their rights and responsibilities.</p><p>• Verify insurance eligibility and input benefit data to support billing processes and enhance claims accuracy.</p><p>• Utilize software tools to identify potential non-payment issues for Medicare patients, distribute required forms, and provide necessary documentation.</p><p>• Conduct audits on patient accounts to ensure accuracy and compliance with quality standards, offering feedback to leadership as needed.</p><p>• Maintain a compassionate and detail-oriented approach in all patient interactions, aligning with organizational goals and customer service expectations.</p><p>• Provide patient education materials and ensure all required documentation is completed promptly and correctly.</p>
<p>We are offering a long-term contract employment opportunity for a Patient Access Specialist in Lewiston, Maine. This role is in the healthcare industry where you will be interacting with customers and patients, managing their accounts, and handling their inquiries.</p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Engage in patient-facing activities and provide a high level of customer service.</p><p>• Process patient credit applications with accuracy and efficiency.</p><p>• Responsible for answering inbound calls and dealing with patient queries promptly.</p><p>• Maintain an up-to-date record of patient credit information.</p><p>• Perform authorizations, benefit functions, and billing functions as part of the role.</p><p>• Participate in clinical trial operations as required.</p><p>• Monitor patient accounts and take necessary actions based on account status.</p>
<p>We are looking for an experienced Accounts Receivable Specialist to join our team on a contract basis in Manchester, New Hampshire. In this role, you will oversee essential invoicing, collections, and account reconciliation tasks to ensure smooth financial operations. The ideal candidate will bring expertise in managing receivables and demonstrate strong attention to detail.</p><p><br></p><p>Responsibilities:</p><p>• Generate and process daily invoices using ERP software, ensuring accuracy and timely completion.</p><p>• Conduct collections calls to recover outstanding payments while maintaining positive client relationships.</p><p>• Verify and monitor credit insurance limits on receivables to mitigate financial risk.</p><p>• Reconcile accounts to ensure accurate financial reporting and resolve discrepancies promptly.</p><p>• Manage billing functions efficiently, adhering to company policies and procedures.</p><p>• Collaborate with internal teams to address customer inquiries and resolve payment issues.</p><p>• Prepare reports on accounts receivable status and provide insights to support decision-making.</p><p>• Maintain compliance with financial regulations and company standards in all receivable processes.</p><p>• Identify opportunities to improve workflows and enhance the efficiency of accounts receivable operations.</p>
<p>3rd Shift (Night Shift) Patient Access Specialist! 11:00pm-7:00am - Multiple Openings! </p><p><br></p><p>We are offering a contract to permanent employment opportunity for a Patient Access Specialist in Nashua, New Hampshire. In this role, you will be fundamental in providing quality services to patients by managing their admission processes and ensuring regulatory compliance within the healthcare industry.</p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Ensure precise assignment of MRNs and carry out medical necessity and compliance checks.</p><p>• Efficiently handle incoming, outgoing, and inter-office calls via the telephone switchboard.</p><p>• Adhere to organizational policies while delivering exceptional customer service with compassion.</p><p>• Conduct pre-registration of patients' accounts prior to their visits, which may involve both inbound and outbound communication to gather demographic, insurance, and other patient information.</p><p>• Inform patients, guarantors, or legal guardians about general consent for treatment forms, obtain necessary signatures, and distribute patient education documents.</p><p>• Review responses in the insurance verification system, select the applicable insurance plan code, and enter benefit data to support Point of Service Collections and billing processes.</p><p>• Use the Advance Beneficiary Notice (ABN) software to accurately screen medical necessity, inform Medicare patients of potential non-payment of tests, and distribute the ABN as needed.</p><p>• Utilize auditing and reporting systems for quality assurance to correct accounts, including those from other employees, departments, and facilities.</p><p>• Conduct account audits to ensure all forms are completed accurately and timely, meeting audit standards, and provide statistical data to Patient Access leadership.</p>
<p>Our client is a well-established investment management company is looking to add to the Finance team in their Boston office. The Finance team works alongside investment professionals, legal, tax, and operations groups to support and oversee investment activities within a diversified portfolio. Responsibilities include ensuring accurate accounting, reporting, and performance analysis, along with conducting financial analysis and market research to evaluate investment opportunities and trends. The role involves primary oversight of real assets fund investments, including real estate, private credit, and private equity, while also contributing to broader initiatives across asset classes. Collaborating closely with internal functions and external partners, the position ensures compliance with regulations and supports the lifecycle of portfolio investments. The ideal candidate will bring 5+ years of related experience, public accounting and CPA are a plus as well.</p><p><br></p><p>This position is hybrid, with 3 days in office schedule. If you are interested and would like to be considered, please reach out to Thatiane Abrantes.</p>
<p>Our client is a reputable and world-renowned Asset Management firm is looking to bring onboard a Finance Associate to the team.</p><p>The Finance team manages and reports on a diverse investment portfolio while collaborating with internal and external stakeholders. This role focuses on private equity investments, with exposure to other asset classes like hedge funds, public equity, and real estate. Key responsibilities include managing valuation and accounting, overseeing fund administrators, collaborating on investment closings, and conducting financial analysis.</p>
We are looking for an experienced Full Charge Bookkeeper to join our team in Cambridge, Massachusetts. This Contract to permanent position is ideal for a detail-oriented individual with a strong background in bookkeeping and accounting, particularly within the nonprofit sector. If you have expertise in QuickBooks Desktop and are eager to contribute to a dynamic organization, we encourage you to apply.<br><br>Responsibilities:<br>• Perform daily cash reconciliations for multiple accounts, ensuring accuracy and timeliness.<br>• Monitor the operating account on a daily basis to maintain up-to-date financial records.<br>• Manage and process monthly billing tasks, including tuition invoicing and effective follow-up with clients.<br>• Prepare and post journal entries, as well as process checks for various financial transactions.<br>• Provide comprehensive support to the controller, including managing accounts payable and receivable.<br>• Maintain and update the general ledger to reflect accurate financial information.<br>• Collaborate with internal teams to address and resolve any discrepancies or financial issues.<br>• Ensure compliance with nonprofit accounting standards and financial regulations.
We are looking for an experienced Accounts Payable Specialist to join our team in Pawtucket, Rhode Island. In this long-term contract role, you will play a pivotal part in managing invoice processing, coding, and approvals while ensuring accuracy across all payment systems. This position offers an opportunity to contribute to efficient financial operations and maintain compliance with company standards.<br><br>Responsibilities:<br>• Review and verify invoice details in the system to ensure accuracy and completeness.<br>• Assign General Ledger (GL) codes and route invoices to the appropriate internal approvers.<br>• Process payments using Automated Clearing House (ACH) and perform regular check runs.<br>• Identify and correct discrepancies within invoice information and payment records.<br>• Maintain organized and up-to-date accounts payable records for auditing purposes.<br>• Communicate with vendors to resolve payment or billing issues promptly.<br>• Collaborate with team members to streamline accounts payable workflows and improve efficiency.<br>• Ensure compliance with company policies and financial regulations.<br>• Generate reports on accounts payable activities and provide insights to management.<br>• Support financial audits by preparing relevant documentation and reports.
<p>We are seeking an Accounts Receivable Clerk to join our team in Westborough, Massachusetts. The role involves managing intercompany billings, processing manual invoices, and maintaining accurate customer credit records. This role is vital to our operations and requires someone with strong skills in Account Reconciliation, Accounts Receivable (AR), Billing, Cash Applications, and Microsoft Excel.</p><p><br></p><p>For immediate consideration please call Allison Brown at 508.205.2121</p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Handle a high volume of intercompany billings through an automated system</p><p>• Maintain and update billing files for various divisions</p><p>• Generate new charge out files for new billings and distribute backup for invoices to sites via email</p><p>• Process manual invoices and credit memos in a timely and accurate manner</p><p>• Post cash receipts on a daily basis, including wires, ACH, and checks</p><p>• Prepare deposits and scan all cash receipts for record-keeping</p><p>• Enter intercompany paper transfers and follow up with sites on any questions about paper transfers</p><p>• Regularly update intercompany balances and distribution lists</p><p>• Review and prepare consolidated Sales and Bookings reports for all sites on a weekly basis</p><p>• Assist with other projects as they arise, particularly those related to Quarter and Year End reporting and month-end reporting.</p>
We are looking for a dedicated and detail-oriented Collections Specialist to join our team in Nashua, New Hampshire. In this role, you will be responsible for managing customer accounts, ensuring timely payments, and addressing any discrepancies with accuracy. This position requires excellent communication skills and the ability to collaborate effectively with various internal departments.<br><br>Responsibilities:<br>• Oversee customer collections while maintaining a high level of professionalism and providing consistent follow-ups.<br>• Reconcile customer accounts by investigating and resolving billing discrepancies promptly and accurately.<br>• Collaborate with internal teams, including Sales, Customer Service, and Accounting, to address and troubleshoot account issues.<br>• Regularly review and monitor aging reports to ensure accounts are up-to-date and maintain proper records of all transactions.<br>• Process customer payments efficiently and prepare detailed reports on payment activities.<br>• Utilize internal systems for managing accounts, generating reports, and processing transactions.<br>• Ensure compliance with company policies and procedures while managing collections.<br>• Identify opportunities for process improvements to enhance collection efficiency.
<p>We are looking for an experienced Accounts Payable Specialist to join our team in Worcester Massachusetts. In this role, you will handle a variety of financial tasks, including invoice management, expense processing, and tax document preparation. The ideal candidate is detail-oriented, reliable, and skilled in maintaining organized records while ensuring accuracy in financial operations.</p><p><br></p><p>Responsibilities:</p><p>• Accurately enter invoices into the accounts payable system and ensure timely processing.</p><p>• Manage vendor files and maintain comprehensive financial records for easy retrieval.</p><p>• Review and process employee expense reimbursements with precision and compliance.</p><p>• Assign appropriate coding to invoices to ensure proper allocation of expenses.</p><p>• Assist in the preparation and distribution of year-end tax documents, including Form 1099s.</p><p>• Provide support in payroll and other accounting functions through cross-training initiatives.</p><p>• Analyze financial data and documents to identify discrepancies and resolve issues.</p><p>• Collaborate with team members to enhance workflow efficiency and maintain high standards.</p><p>• Ensure compliance with company policies and accounting regulations in all tasks.</p>
<p>Our client is seeking an <strong>Accounts Payable Specialist</strong> to join their team and support a fast-paced and collaborative environment. The ideal candidate will be responsible for processing a high volume of invoices, approximately 200 per week, entering them into Viewpoint and assigning them to the appropriate approver for timely review. Additional responsibilities include tracking credit card payments, responding to vendor inquiries, reconciling vendor accounts, and ensuring subcontractor compliance by monitoring certificates of insurance and 1099 documentation. This role will also involve processing incoming and outgoing mail, scanning AP invoices and check requests, and producing weekly cash disbursement requirements. The successful candidate will have at least one year of accounts payable experience, demonstrate exceptional accuracy, and thrive in a fast-paced setting. Personality is key—our client is looking for a team player with a strong willingness to learn and adapt to their AP process. Strong communication skills are essential, as this role requires frequent coordination with the warehouse and project managers to obtain necessary approvals. A degree is not required but is considered a plus.</p><p><br></p><p><strong>For immediate consideration please call Allison Brown at 508.205.2121</strong></p>
<p>We are looking for a detail-oriented Accounts Payable Clerk to join our team in Worcester, Massachusetts. This role is ideal for individuals with a strong background in financial operations and excellent organizational abilities. You will play a key role in ensuring accurate and timely processing of invoices and payments, contributing to the efficiency of our accounting department.</p><p><br></p><p><strong>For immediate consideration please call Allison Brown at 508.205.2121</strong></p><p><br></p><p>Responsibilities:</p><p>• Process and verify invoices to ensure accurate coding and timely payments.</p><p>• Conduct regular account reconciliations to maintain accuracy in financial records.</p><p>• Manage check runs and payment distributions in alignment with organizational policies.</p><p>• Perform data entry tasks with precision to support the accounts payable function.</p><p>• Collaborate with vendors and internal teams to resolve discrepancies and inquiries.</p><p>• Utilize accounting software such as QuickBooks, Oracle, SAP, or similar tools to streamline workflows.</p><p>• Assist in maintaining organized records and documentation for audit and reporting purposes.</p><p>• Support month-end and year-end closing activities related to accounts payable.</p><p>• Ensure compliance with company policies and regulations in all financial transactions.</p>
We are looking for a motivated Collections Specialist to join our team in Framingham, Massachusetts. This role involves engaging with customers to drive sales, resolve inquiries, and support marketing initiatives. The ideal candidate is proactive, organized, and skilled in customer communication and problem-solving.<br><br>Responsibilities:<br>• Conduct daily outbound calls to customers to secure orders, with call volumes ranging from 30 to 40+ calls per day, supporting weekly, quarterly, and annual sales objectives.<br>• Utilize product knowledge and sales expertise to upsell items, promote special offers, suggest alternatives for unavailable products, and address customer concerns effectively.<br>• Provide assistance to customers by resolving product-related inquiries, confirming orders, and coordinating with warehouse and purchasing teams to address delivery issues or special requests.<br>• Support the outside sales team by managing follow-up tasks, coordinating samples, and preparing marketing materials.<br>• Organize and ship product samples to both current and prospective customers, ensuring timely delivery.<br>• Submit sample requests to suppliers and facilitate receipt and organization in coordination with the warehouse team.<br>• Oversee the creation, updates, and distribution of marketing materials for the Retail Department using tools like Microsoft Publisher.<br>• Respond promptly to customer requests for product information, ensuring satisfaction.<br>• Assist in the planning and execution of trade shows, customer presentations, and new product or supplier rollouts.<br>• Occasionally visit local accounts to provide sampling and merchandising support and deliver products during emergencies.
We are looking for a detail-oriented Accounts Payable Clerk to join our team in Norwood, Massachusetts. This is a Contract to permanent position, offering an excellent opportunity for growth within a dynamic and fast-paced environment. The ideal candidate will excel in handling a high volume of invoices while maintaining accuracy and efficiency.<br><br>Responsibilities:<br>• Process and match invoices with purchase orders and receipts to ensure accuracy.<br>• Enter invoice data into the system promptly and correctly.<br>• Monitor and address discrepancies by communicating effectively with vendors.<br>• Handle approximately 200 invoices per week while maintaining high attention to detail.<br>• Utilize the Epicor system for invoice processing and accounts payable tasks.<br>• Collaborate with team members to ensure seamless workflow in a high-volume environment.<br>• Maintain organized records of transactions and vendor communications.<br>• Ensure compliance with company policies and procedures in all accounts payable activities.<br>• Support the team in resolving payment issues and inquiries.<br>• Provide assistance with additional tasks related to accounts payable as needed.
<p>We are looking for a detail-oriented Accounts Payable Specialist to join our client in the construction industry in Johnston, Rhode Island. This role is critial in managing financial transactions and ensuring the accuracy of accounts payable processes across various projects. You will collaborate closely with project teams and vendors to maintain seamless operations in a fast-paced environment.</p><p><br></p><p>Responsibilities:</p><p>• Accurately processes invoices, credit card receipts, and cash disbursements.</p><p>• Delegate appropriate job and cost coding to financial documents to ensure proper tracking.</p><p>• Maintain organized and accurate records within the accounting system.</p><p>• Collaborate with project managers and vendors to resolve discrepancies and ensure timely payments.</p><p>• Conduct regular check runs and verify payment details.</p><p>• Assist with tracking and reconciling accounts payable transactions across multiple projects.</p><p>• Monitor and manage the accounts payable cycle to meet deadlines and financial objectives.</p><p><br></p>
<p>We are looking for a detail-oriented Part Time Accounts Payable Clerk to join our team in Lynn, Massachusetts. This is a contract position, offering an excellent opportunity to contribute to a dynamic nonprofit organization dedicated to empowering individuals in the community. The role is ideal for someone with a strong background in accounting and a passion for supporting impactful initiatives.</p><p><br></p><p>Responsibilities:</p><p>• Process and manage accounts payable transactions, ensuring accuracy and timely payments.</p><p>• Handle credit card entries and reconcile transactions to maintain up-to-date financial records.</p><p>• Generate financial reports using Sage Intacct to support audits and maintain compliance.</p><p>• Assist with 1099 preparation and filing to meet regulatory requirements.</p><p>• Collaborate with team members to clean up and organize financial data for improved operations.</p><p>• Support day-to-day accounting tasks such as journal entries and general ledger updates.</p><p>• Perform bank reconciliations to ensure financial statements align with company records.</p><p>• Address and resolve discrepancies in accounts payable and other financial systems.</p><p>• Provide assistance in maintaining uniform financial records for audit purposes.</p><p>• Contribute to improving processes and workflows within the accounting department.</p>
<p>We are looking for a detail-oriented Accounts Payable Clerk to join our team in Peabody, Massachusetts. This is a Contract-to-permanent position, offering an excellent opportunity to contribute to the financial operations of the organization while advancing your career. The ideal candidate will have experience in accounts payable processes and a commitment to accuracy and efficiency.</p><p><br></p><p>Responsibilities:</p><p>• Process and manage invoices to ensure timely and accurate payments.</p><p>• Perform check runs and oversee the preparation of payment batches.</p><p>• Handle accrual entries and assist in maintaining accurate financial records.</p><p>• Support month-end close activities, including reconciling accounts and preparing reports.</p><p>• Communicate effectively with vendors and internal teams to resolve discrepancies.</p><p>• Maintain organized records of all accounts payable transactions.</p><p>• Ensure compliance with company policies and accounting standards.</p><p>• Assist in identifying process improvements to enhance efficiency and accuracy.</p><p>• Collaborate with the finance team on special projects and audits as needed.</p>
We are looking for a skilled and detail-oriented Full Charge Bookkeeper to join our team in Waltham, Massachusetts. In this role, you will oversee critical accounting functions and ensure accurate financial management while working closely with the Company President. The ideal candidate will demonstrate reliability, precision, and the ability to manage multiple priorities effectively.<br><br>Responsibilities:<br>• Review and record vendor invoices, ensuring timely preparation and issuance of payments.<br>• Process cash receipts and post transactions accurately.<br>• Support collections efforts and distribute monthly accounts receivable statements.<br>• Conduct monthly bank reconciliations to ensure financial accuracy.<br>• Manage weekly payroll processing and address related inquiries.<br>• Calculate monthly commissions and verify their accuracy.<br>• Assist with month-end and year-end financial closings, including accrual calculations.<br>• Perform administrative tasks such as filing, scanning, and document preparation as needed.<br>• Reconcile ledgers and accounting reports to maintain up-to-date financial records.<br>• Take on additional accounting-related projects and responsibilities as assigned.
<p>Senior Customer Service Representative – Lowell, MA</p><p><br></p><p>We’re seeking a detail-driven and customer-focused Senior Customer Service Representative to join our team in Lowell, Massachusetts. This role is critical in supporting seamless financial operations while delivering an exceptional customer experience. The right candidate will thrive in a fast-paced environment, bring strong organizational skills, and excel at building relationships both internally and externally.</p><p><br></p><p>Key Responsibilities:</p><ul><li>Deliver timely, accurate responses to a high volume of customer inquiries, ensuring satisfaction and retention.</li><li>Research historical pricing data and partner with product line managers to process quotations quickly and accurately.</li><li>Oversee the full order management process—including new orders, returns, sample requests, credits, and debits.</li><li>Maintain accurate backlog records, aligning with customer needs and managing expedite requests to meet deadlines.</li><li>Handle customer complaints with professionalism, applying effective problem-solving and escalating issues when necessary.</li><li>Collaborate cross-functionally with sales, finance, and operations teams to resolve issues and streamline workflows.</li><li>Exercise sound judgment within established guidelines to make appropriate and effective decisions.</li><li>Cultivate strong, trust-based relationships with customers and internal partners to support long-term success.</li></ul>
