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35 results for Customer Experience Specialist in Westborough, MA

Customer Service Representative
  • Providence, RI
  • onsite
  • Temporary
  • 17.00 - 18.00 USD / Hourly
  • We are looking for a dedicated Customer Service Representative to join our team on a contract basis in Providence, Rhode Island. This role requires strong communication skills and a commitment to delivering exceptional service to customers. You will play a key part in handling inquiries, managing orders, and ensuring customer satisfaction.<br><br>Responsibilities:<br>• Respond to customer inquiries promptly and professionally through inbound and outbound calls.<br>• Process customer orders accurately and efficiently while ensuring data entry integrity.<br>• Provide detailed information about products, services, and company policies to address customer needs.<br>• Resolve customer issues effectively, ensuring a positive resolution and maintaining satisfaction.<br>• Maintain accurate records of customer interactions and transactions for reference and reporting.<br>• Collaborate with team members to improve processes and enhance the overall customer experience.<br>• Follow established protocols and guidelines to ensure compliance with company standards.<br>• Handle a high volume of calls while maintaining quality and professionalism.<br>• Identify opportunities to upsell or cross-sell products and services when appropriate.<br>• Continuously stay informed about company updates, new products, and services.
  • 2026-02-05T18:43:43Z
Customer Service Representative
  • Fitchburg, MA
  • onsite
  • Permanent
  • 48000.00 - 52000.00 USD / Yearly
  • <p><strong>SUMMARY:</strong> The Customer Service Representative is the first line of contact for customers and is key to representing the company in an efficient, knowledgeable, and professional manner. This role supports the sales team by providing product information, accurately entering orders, assisting with any order issues and building and maintaining customer relationships. </p><p> </p><p>ESSENTIAL DUTIES:</p><p><br></p><p>The requirements listed below are representative of the essential duties required of the Customer Service Representative: </p><p> </p><p>·      Accurately enter and process orders, track order status, and expedite as necessary to ensure on time delivery.</p><p>·      Service existing accounts by regularly communicating with specified contacts and checking with them for any potential needs, so as to build and maintain loyal customer relationships.  </p><p>·      Help establish new accounts by planning and organizing daily work schedule to allow for opportunity to call on past or prospective new customers for current or future needs.</p><p>·      Responsible to ensure customer retention and growth through strong relationship management metrics.</p><p>·      Present products effectively, up-sell and cross sell additional products as appropriate and generate referrals when possible.</p><p>·      Interact daily with Regional Sales Managers (RSM’s) and sales representatives regarding customer opportunities, orders and issues.</p><p>·      Follow up on lost business in an effort to reactivate dormant accounts.</p><p>·      Qualify customer RFQ’s to ensure accurate cross-referencing, UOM and prospective package is ready for hand off to shipping department.</p><p>·      Forwards quotations to customer as required.</p><p>·      Completes initial lead follow up and communicates results to RSM, Marketing and appropriate management.</p><p>·      Maintain customer information as needed for contacts, routing etc.</p><p>·      Assist in business development activities i.e., direct mailings, samples and follow up calls.</p><p>·      Quality is everyone’s responsibility.</p><p>·      Other duties as assigned.</p><p><br></p><p><strong><em><u>For immediate consideration please call me directly Eric Lebow 508-205-2127 </u></em></strong></p>
  • 2026-01-29T13:04:15Z
Patient Access Specialist - 3rd Shift
  • Nashua, NH
  • onsite
  • Contract / Temporary to Hire
  • 18.05 - 20.90 USD / Hourly
  • <p>Nashua, NH - ON-SITE - Patient Access Specialist - 3rd Shift Position</p><p>Hours 11:00am-7:00pm - Multiple Openings </p><p><br></p><p>We are looking for a dedicated Patient Access Specialist to join our team in Nashua, New Hampshire. This Contract to permanent position focuses on ensuring seamless patient admissions and delivering exceptional service while adhering to organizational policies and regulatory standards. As part of the healthcare industry, this role plays a vital part in supporting patients and maintaining efficient processes.</p><p><br></p><p>Responsibilities:</p><p>• Accurately assign medical record numbers (MRNs) and verify medical necessity to ensure compliance with regulations.</p><p>• Deliver clear instructions to patients, collect insurance details, and process physician orders while maintaining a high level of customer service.</p><p>• Meet point-of-service collection targets and pre-register patient accounts by gathering demographic, insurance, and financial information through inbound and outbound calls.</p><p>• Explain and obtain signatures for consent and treatment forms, ensuring patients understand their rights and responsibilities.</p><p>• Verify insurance eligibility and input benefit data to support billing processes and enhance claims accuracy.</p><p>• Utilize software tools to identify potential non-payment issues for Medicare patients, distribute required forms, and provide necessary documentation.</p><p>• Conduct audits on patient accounts to ensure accuracy and compliance with quality standards, offering feedback to leadership as needed.</p><p>• Maintain a compassionate and detail-oriented approach in all patient interactions, aligning with organizational goals and customer service expectations.</p><p>• Provide patient education materials and ensure all required documentation is completed promptly and correctly.</p>
  • 2026-01-12T13:04:10Z
Patient Access Specialist
  • Nashua, NH
  • onsite
  • Contract / Temporary to Hire
  • 17.25 - 20.25 USD / Hourly
  • <p>3rd Shift (Night Shift) Patient Access Specialist! 11:00pm-7:00am - Multiple Openings! </p><p><br></p><p>We are offering a contract to permanent employment opportunity for a Patient Access Specialist in Nashua, New Hampshire. In this role, you will be fundamental in providing quality services to patients by managing their admission processes and ensuring regulatory compliance within the healthcare industry.</p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Ensure precise assignment of MRNs and carry out medical necessity and compliance checks.</p><p>• Efficiently handle incoming, outgoing, and inter-office calls via the telephone switchboard.</p><p>• Adhere to organizational policies while delivering exceptional customer service with compassion.</p><p>• Conduct pre-registration of patients' accounts prior to their visits, which may involve both inbound and outbound communication to gather demographic, insurance, and other patient information.</p><p>• Inform patients, guarantors, or legal guardians about general consent for treatment forms, obtain necessary signatures, and distribute patient education documents.</p><p>• Review responses in the insurance verification system, select the applicable insurance plan code, and enter benefit data to support Point of Service Collections and billing processes.</p><p>• Use the Advance Beneficiary Notice (ABN) software to accurately screen medical necessity, inform Medicare patients of potential non-payment of tests, and distribute the ABN as needed.</p><p>• Utilize auditing and reporting systems for quality assurance to correct accounts, including those from other employees, departments, and facilities.</p><p>• Conduct account audits to ensure all forms are completed accurately and timely, meeting audit standards, and provide statistical data to Patient Access leadership.</p>
  • 2026-01-12T13:04:10Z
Sr Banking Specialist
  • Stoneham, MA
  • onsite
  • Permanent
  • 58000.00 - 60000.00 USD / Yearly
  • <p>We are looking for a dedicated and customer-oriented Senior Banking Specialist to join our team in Billerica, Massachusetts. In this role, you will play a vital part in providing exceptional financial services, assisting customers with their banking needs, and ensuring smooth branch operations. This position offers a collaborative environment with opportunities for growth and competitive compensation.</p><p><br></p><p>Responsibilities:</p><p>• Deliver excellent customer service by addressing individual financial needs and recommending suitable banking solutions.</p><p>• Process various transactions, including deposits, withdrawals, check cashing, and account inquiries, with accuracy and efficiency.</p><p>• Assist in the training and mentorship of branch staff to promote teamwork and enhance overall performance.</p><p>• Open new customer accounts, support existing customers with digital banking tools, and assist in loan application processes.</p><p>• Ensure adherence to banking regulations, organizational policies, and security protocols.</p><p>• Contribute to achieving sales and performance targets through proactive engagement and service.</p><p>• Participate in community events and outreach programs to strengthen the bank's local presence.</p>
  • 2026-01-28T17:04:25Z
Member Service Representative
  • Somerville, MA
  • onsite
  • Contract / Temporary to Hire
  • 19.00 - 21.00 USD / Hourly
  • We are looking for a dedicated Member Service Representative to join our team in Somerville, Massachusetts. In this Contract to permanent position, you will play a key role in delivering excellent customer service to credit union members while handling financial transactions and inquiries. This role is perfect for someone with a passion for assisting clients and ensuring accuracy in daily operations.<br><br>Responsibilities:<br>• Provide exceptional customer service to credit union members by addressing inquiries and resolving concerns.<br>• Process routine financial transactions such as deposits, withdrawals, and loan payments with precision.<br>• Open new accounts for both new and existing members, ensuring a seamless onboarding experience.<br>• Promote and cross-sell credit union services, including electronic banking options and debit cards.<br>• Accept loan applications, process requests, and disburse approved loans in compliance with policies.<br>• Handle cash transactions, maintain accurate balances, and perform vault teller responsibilities.<br>• Ensure adherence to federal and state banking regulations, including Bank Secrecy Act and Anti-Money Laundering requirements.<br>• Assist with debit card processing, including ordering cards, reviewing activity, and addressing member concerns.<br>• Support inventory management and perform duties related to retail sales operations as needed.<br>• Take on additional tasks as assigned to support team operations.
  • 2026-02-05T23:33:42Z
Member Service Representative
  • Boston, MA
  • onsite
  • Contract / Temporary to Hire
  • 20.00 - 22.00 USD / Hourly
  • <p>We are looking for a dedicated <strong>Member Service Representative to join our team in Boston, MA on a long term contract to hire opportunity.</strong> In this role, you will provide exceptional service to credit union members by assisting with transactions, promoting products, and handling inquiries. This is a Contract to permanent position in the banking industry, offering a great opportunity to grow your career while contributing to a dynamic organization. <strong>This is a fully in-person position (no hybrid or remote work).</strong></p><p><br></p><p>Responsibilities:</p><p>• Deliver outstanding customer service to credit union members by addressing their needs and resolving inquiries.</p><p>• Handle routine financial transactions including deposits, withdrawals, loan payments, and account inquiries with accuracy.</p><p>• Open new accounts for both existing and new members, ensuring compliance with policies and procedures.</p><p>• Promote and cross-sell credit union services such as electronic banking options, debit cards, and other financial products.</p><p>• Process loan applications, assist with lending activities, and disburse approved loans while maintaining accurate records.</p><p>• Manage cash operations, including cash handling, balancing, and vault teller activities.</p><p>• Ensure adherence to banking regulations, federal and state laws, and organizational policies, including compliance with anti-money laundering and Bank Secrecy Act requirements.</p><p>• Support debit card processing by ordering, reviewing activity, and addressing member questions or concerns.</p><p>• Perform additional tasks and responsibilities as needed to contribute to branch operations and member satisfaction.</p>
  • 2026-01-20T14:48:38Z
Accounts Receivable Specialist
  • Lincoln, RI
  • onsite
  • Temporary
  • 18.05 - 20.90 USD / Hourly
  • We are looking for an experienced Accounts Receivable Specialist to join our team in Lincoln, Rhode Island. This contract position offers an excellent opportunity to contribute to the financial operations of the organization by managing accounts receivable and ensuring efficient cash application processes. The ideal candidate will have expertise in collections, billing functions, and maintaining accurate financial records.<br><br>Responsibilities:<br>• Process and manage accounts receivable transactions with precision and accuracy.<br>• Apply cash payments to customer accounts and ensure timely reconciliation.<br>• Conduct commercial collections to address outstanding invoices and resolve payment issues.<br>• Generate and review billing statements while maintaining compliance with company procedures.<br>• Monitor cash activity and maintain detailed records for financial reporting.<br>• Update and maintain customer databases to ensure information accuracy.<br>• Prepare and maintain spreadsheets to track accounts receivable data.<br>• Collaborate with internal teams to address discrepancies and improve processes.<br>• Provide regular reports on accounts receivable status and collections efforts.
  • 2026-02-02T16:48:40Z
AR Specialist
  • East Weymouth, MA
  • onsite
  • Permanent
  • 65000.00 - 85000.00 USD / Yearly
  • <p>We are looking for an Accounts Receivable Specialist to join our team in East Weymouth, Massachusetts. In this role, you will play a key part in managing financial transactions, ensuring accurate billing, and maintaining compliance with payroll and accounting standards. This position offers an opportunity to work in a dynamic environment where attention to detail and teamwork are highly valued.</p><p><br></p><p>Responsibilities:</p><p>• Process and upload invoices to customer and vendor portals, resolving any portal-related issues promptly.</p><p>• Generate and review customer statements monthly, coordinating with managers to ensure accuracy.</p><p>• Follow up on outstanding accounts by sending reminders, negotiating payment plans, and maintaining communication with customers.</p><p>• Prepare weekly collection reports, detailing communication, payment commitments, and overdue balances.</p><p>• Maintain organized customer files, including credit applications, agreements, payment records, and other essential documentation.</p><p>• Produce and distribute reports such as invoice summaries and no-service lists for accounts exceeding credit limits.</p><p>• Generate lien waivers for projects and manage the schedule of values and progress billings in collaboration with managers.</p><p>• Reconcile accounts receivable subledger with the general ledger and assist in preparing month-end reports.</p><p>• Support audits and bonding processes by compiling necessary financial documentation.</p><p>• Assist with payroll preparation, verifying time entries and ensuring compliance with labor regulations.</p>
  • 2026-01-15T20:38:34Z
Social Media Channel Specialist
  • Boston, MA
  • onsite
  • Temporary
  • 30.00 - 38.00 USD / Hourly
  • <p>Robert Half’s marketing & creative client is looking for a Social Media Channel Specialist for a 6-month contract in the Boston area beginning in April. This is a hybrid, 40-hour-per-week opportunity; candidates must be able to work 1 - 2 days per week onsite. The Social Media Channel Specialist will drive strategy, content creation, and day-to-day community engagement across multiple social platforms, working closely with cross-functional teams to amplify company initiatives and grow audience engagement. Prior experience with community management and social media management platforms (Hootsuite, Sprout Social, Zoho, or similar) is required.</p><p><br></p><p>Key Responsibilities:</p><ul><li>Create, produce, and curate social media content across a variety of channels</li><li>Support strategies for channel growth and audience engagement</li><li>Monitor and moderate online communities</li><li>Execute integrated campaigns and ensure brand consistency</li><li>Manage editorial calendars and campaign deliverables</li><li>Capture and post live and event-based content</li><li>Analyze social media performance and report results</li><li>Maintain social guidelines and stay updated on industry trends</li></ul><p><br></p>
  • 2026-01-29T18:33:44Z
Accounts Payable Specialist
  • Warwick, RI
  • onsite
  • Permanent
  • 70000.00 - 75000.00 USD / Yearly
  • <p>We are looking for a detail-oriented Accounts Payable Specialist to join our client Warwick, Rhode Island. This role is critical in managing financial transactions and ensuring the accuracy of accounts payable processes across various projects. You will collaborate closely with project teams and vendors to maintain seamless operations in a fast-paced environment.</p><p><br></p><p>Responsibilities:</p><p>• Accurately processes invoices, credit card receipts, and cash disbursements.</p><p>• Delegate appropriate job and cost coding to financial documents to ensure proper tracking.</p><p>• Maintain organized and accurate records within the accounting system.</p><p>• Collaborate with project managers and vendors to resolve discrepancies and ensure timely payments.</p><p>• Conduct regular check runs and verify payment details.</p><p>• Assist with tracking and reconciling accounts payable transactions across multiple projects.</p><p>• Monitor and manage the accounts payable cycle to meet deadlines and financial goals </p>
  • 2026-02-02T15:28:41Z
Contracts Administrator
  • Milford, MA
  • onsite
  • Permanent
  • 74000.00 - 125000.00 USD / Yearly
  • <p>Our client, a world-renowned biotechnology research company, is looking for a skilled Contracts Administrator/Specialist to join their team in Milford, Massachusetts. You will serve as a key business partner to the field sales organization, supporting the review of customer sales and service agreements, NDAs, and formal bid responses, while collaborating with Legal, senior management, strategic accounts, Risk Management, Finance, Order Services, and Sales. </p><p><br></p><p><strong>Role: </strong>Contracts Administrator/Specialist</p><p><strong>Salary:</strong> $74,000 - $125,000 (depending on experience) + amazing benefits</p><p><strong>Schedule: </strong>Hybrid (3 days in office, 2 days remote)</p><p><br></p><p><strong>Responsibilities: </strong></p><ul><li>Draft, review, propose, and negotiate contract terms that balance customer needs with corporate objectives while minimizing business risk.</li><li>Lead negotiations with customer contracts and procurement teams, incorporating input from Legal and other internal stakeholders to ensure timely contract review, approval, and execution.</li><li>Partner with Finance and Order Services to ensure compliance with revenue recognition requirements, pricing and discounting policies, and internal control standards.</li></ul>
  • 2026-02-03T22:38:44Z
Billing Specialist
  • Providence, RI
  • onsite
  • Permanent
  • 65000.00 - 70000.00 USD / Yearly
  • <p>We are looking for a detail-oriented Billing Specialist to join our client in Providence, Rhode Island. This position requires a proactive individual who can efficiently manage billing processes, ensure accuracy, and maintain effective communication with clients and internal teams. If you thrive in a collaborative environment and excel at handling multiple tasks, this role is perfect for you.</p><p><br></p><p>Responsibilities:</p><p>• Coordinate with internal teams to address time entries and billing-related inquiries, ensuring timely follow-up and resolution.</p><p>• Prepare, process, and finalize client invoices, adhering to specific requirements and deadlines.</p><p>• Edit attorney bills upon request, including corrections for grammar and spelling.</p><p>• Review and reconcile account balances for Work In Progress and Accounts Receivable as necessary.</p><p>• Respond to client requests for invoice copies, billing histories, and trust ledger information.</p><p>• Monitor and track turnaround times throughout the billing cycle to maintain efficiency.</p><p>• Assist attorneys with time entry processes and ensure compliance with established protocols.</p><p>• Audit client and matter opening rules to identify and resolve any issues impacting billing accuracy.</p><p>• Input specific billings into online portals following client-provided guidelines.</p><p>• Collaborate with a dedicated three-person billing team to share responsibilities effectively.</p>
  • 2026-01-23T15:34:13Z
Operations Specialist
  • Boston, MA
  • remote
  • Temporary
  • 20.00 - 21.00 USD / Hourly
  • <p>We are looking for a detail-oriented Operations Specialist to join our team in Boston, MA. In this long-term contract position (4-6 months), you will play a vital role in supporting corporate actions and class action operations while ensuring seamless processes and accurate reporting. This hybrid role offers flexibility with a schedule of three days in the office and two days remote.</p><p><br></p><p>Responsibilities:</p><p>• Process corporate actions and class action filings with precision and adherence to established procedures.</p><p>• Collaborate with vendors and clients to confirm details, resolve discrepancies, and ensure timely deliverables.</p><p>• Manage accounts payable and payment processing tasks, including reconciliations and receipt management.</p><p>• Prepare and analyze cash flow forecasts to support financial planning and decision-making.</p><p>• Authenticate and validate market data, securities information, and announcements for accuracy.</p><p>• Generate and distribute comprehensive reports to support internal and external stakeholders.</p><p>• Maintain organized records and documentation to ensure compliance and efficient access to information.</p><p>• Address client inquiries and issues promptly, providing solutions to meet their needs.</p><p>• Monitor and improve operational workflows to enhance efficiency and accuracy.</p><p>• Support organizational goals by contributing to team efforts and upholding high standards of performance.</p>
  • 2026-01-26T21:53:40Z
Accounts Receivable Specialist
  • Wilmington, MA
  • onsite
  • Permanent
  • 55000.00 - 65000.00 USD / Yearly
  • We are looking for a detail-oriented Accounts Receivable Clerk to join our team in Wilmington, Massachusetts. The ideal candidate will play a key role in managing financial transactions related to accounts receivable, ensuring accuracy and efficiency in all processes. This position offers an excellent opportunity to contribute to the company's financial operations while maintaining strong relationships with clients.<br><br>Responsibilities:<br>• Process and manage accounts receivable transactions with precision and attention to detail.<br>• Conduct timely and effective collections of outstanding payments from commercial clients.<br>• Apply cash payments accurately to customer accounts, ensuring proper reconciliation.<br>• Handle billing functions, including preparing and sending invoices to clients.<br>• Maintain up-to-date records of accounts receivable activities and payment histories.<br>• Collaborate with internal teams to resolve discrepancies and address client inquiries.<br>• Monitor aging reports and follow up on overdue accounts to minimize delinquencies.<br>• Generate reports related to accounts receivable and provide insights to management.<br>• Ensure compliance with company policies and procedures in all financial transactions.
  • 2026-01-26T20:13:41Z
Accounts Payable Specialist
  • New Bedford, MA
  • onsite
  • Permanent
  • 55000.00 - 58000.00 USD / Yearly
  • <p>We are looking for a detail-oriented Accounts Payable Specialist to join our client in New Bedford, Massachusetts. This role is crucial in ensuring accurate and timely processing of vendor invoices, payments, and reconciliations. The ideal candidate will be highly organized, possess strong communication skills, and excel in maintaining compliance with company policies and procedures.</p><p><br></p><p>Responsibilities:</p><p>•Communicate effectively with project managers and vendors to secure necessary approvals for invoices and resolve discrepancies.</p><p>• Prepare and process payments, including checks, credit cards, and electronic transfers, while managing records and filing paid invoices.</p><p>• Maintain accurate records of subcontractor and vendor insurance certificates, ensuring compliance with requirements and updating systems accordingly.</p><p>• Handle state agency reporting related to subcontractor payments and ensure timely submission.</p><p>• Reconcile vendor accounts, credit card statements, and accounts payable to the general ledger.</p><p>• Respond promptly to inquiries from vendors and staff regarding invoice statuses and payment details.</p><p>• Support the development and improvement of departmental policies and procedures while assisting with special projects as assigned.</p><p>• Collaborate with other departments, providing cross-training and assistance when needed.</p>
  • 2026-01-07T18:33:39Z
Part-Time Patient Registration
  • Boston, MA
  • onsite
  • Temporary
  • 19.95 - 23.10 USD / Hourly
  • We are looking for a dedicated and detail-oriented individual to join our team as a Part-Time Patient Registration Specialist in Boston, Massachusetts. This contract position offers an opportunity to contribute to essential healthcare services by ensuring smooth patient intake and administrative processes. The role requires strong organizational skills and a commitment to delivering exceptional service in a fast-paced environment.<br><br>Responsibilities:<br>• Manage new patient registrations and inpatient admissions promptly and accurately.<br>• Collaborate with outpatient clinics and care managers to coordinate orders and facilitate same-day scheduling.<br>• Communicate effectively with referring providers to streamline the referral and scheduling process.<br>• Provide financial counseling assistance to uninsured patients, ensuring they understand available options.<br>• Handle office support tasks such as scanning, filing, faxing, and other administrative duties.<br>• Maintain accurate and up-to-date patient records in compliance with healthcare regulations.<br>• Assist with verifying insurance details and resolving registration-related issues.<br>• Work closely with team members to support seamless operations and patient care.<br>• Utilize medical programs and Microsoft Office Suite for efficient data management.<br>• Deliver exceptional customer service to patients and healthcare professionals.
  • 2026-01-28T16:18:42Z
Accounts Receivable Accountant
  • Wilmington, MA
  • onsite
  • Permanent
  • 55000.00 - 65000.00 USD / Yearly
  • <p>he Accounts Receivable Specialist is responsible for managing key AR functions including cash application, customer collections, and credit analysis. This role will play a critical part in optimizing AR processes, improving cash flow, and ensuring accurate financial records. The ideal candidate is detail-oriented, process-driven, and comfortable working in complex systems environments, with strong experience in SAP and advanced Excel.</p><p><br></p><p>For immediate consideration please contact MICHAEL ABATE @ michael.abate@roberthalf;com</p><p><br></p><p><br></p><p><strong>Cash Application</strong></p><ul><li>Apply customer payments accurately and timely, including ACH, wire, checks, and lockbox transactions</li><li>Research and resolve unapplied cash, short payments, overpayments, and deductions</li><li>Reconcile AR subledger to the general ledger and assist with month-end close activities</li></ul><p><strong>Collections</strong></p><ul><li>Manage customer accounts to ensure timely collection of outstanding receivables</li><li>Communicate professionally with customers to resolve billing disputes and payment delays</li><li>Monitor aging reports and take proactive steps to reduce past-due balances and DSO</li></ul><p><strong>Credit Analysis</strong></p><ul><li>Perform credit reviews for new and existing customers, including financial analysis and credit limit recommendations</li><li>Monitor customer credit risk and exposure, recommending holds or releases as appropriate</li><li>Partner with Sales and Finance to balance risk management with customer relationships</li></ul><p><strong>Process Improvement & Documentation</strong></p><ul><li>Identify opportunities to streamline and improve AR workflows and internal controls</li><li>Assist in fine-tuning cash application, collections, and credit processes</li><li>Document standard operating procedures (SOPs) and maintain up-to-date process documentation</li></ul><p><strong>Systems & Reporting</strong></p><ul><li>Utilize ERP System (,SAP, Oracle, NetSuite) to manage AR transactions, reporting, and account analysis</li><li>Leverage Excel (including pivot tables, VLOOKUP/XLOOKUP, and data analysis tools) for reporting and reconciliation</li><li>Support ad hoc reporting and analysis requests from Finance leadership</li></ul><p><br></p><p><br></p>
  • 2026-01-21T19:59:02Z
Corporate Trade, Sr. Manager (Big4 Export exp. ideal)
  • Boston, MA
  • onsite
  • Permanent
  • 120000.00 - 180000.00 USD / Yearly
  • <p>Our client, a global technology organization in the software development space, is seeking an experienced Corporate Trade Senior Manager to lead import and export compliance activities across the Americas. This is a highly visible role within a corporate headquarters environment, partnering closely with cross-functional leaders and senior executives.</p><p><br></p><p>This opportunity is ideal for professionals coming from Big 4 Indirect Tax, trade consulting, legal trade counsel, or select audit backgrounds with export compliance experience. The hiring manager has a Big 4 background and is open to strong consulting-to-industry transitions.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Lead and manage import/export compliance programs across the Americas region</li><li>Ensure compliance with U.S. and international export, customs, and sanctions regulations</li><li>Serve as subject matter expert for export classification (CCL, USML), jurisdiction determination, and licensing</li><li>Support global trade compliance initiatives and internal policy alignment</li><li>Analyze import/export data to identify duty mitigation and savings opportunities</li><li>Partner with Supply Chain, Logistics, Tax, Finance, Legal, and site teams</li><li>Support trade compliance audits and internal assessments</li><li>Oversee trade compliance systems and support system enhancements and adoption</li><li>Develop and maintain trade compliance processes, procedures, and documentation</li><li>Deliver training to cross-functional teams on trade and export compliance requirements</li><li>Provide trade compliance support for M& A and due diligence activities</li></ul><p><br></p>
  • 2026-01-08T14:24:00Z
Investment Executive
  • Cambridge, MA
  • onsite
  • Permanent
  • 55000.00 - 80000.00 USD / Yearly
  • <p>We are looking for an Investment Executive to join our team in Greater Boston. Reporting to the Senior Vice President Retail, you will guide clients through tailored investment solutions, helping them achieve their financial goals while maintaining compliance with industry standards. This position is ideal for a proactive and client-focused individual with a strong background in investment advisory and sales.</p><p><br></p><p><strong><u>Responsibilities:</u></strong></p><p>• Provide clients with expert advice on non-deposit investment products, ensuring solutions align with their financial objectives.</p><p>• Analyze client portfolios and recommend investment strategies to optimize performance.</p><p>• Manage ongoing client relationships through regular financial plan reviews and responsive communication.</p><p>• Execute investment transactions in strict adherence to industry regulations and company policies.</p><p>• Resolve client issues effectively and ensure high levels of customer satisfaction.</p><p>• Develop and implement targeted sales strategies to meet organizational goals.</p><p>• Collaborate with Banking Center teams to enhance cross-functional performance and drive results.</p><p>• Oversee and support the training of a Financial Services Assistant to ensure operational excellence.</p><p>• Stay updated on regulatory changes and market trends to maintain expertise in the field.</p><p>• Participate in community engagement and marketing initiatives to promote investment services.</p>
  • 2026-02-02T15:14:27Z
Paralegal
  • Boston, MA
  • onsite
  • Permanent
  • 60000.00 - 85000.00 USD / Yearly
  • <p>Our client, a highly successful national law firm is seeking an experienced Litigation Paralegal to support their legal team in Boston, Massachusetts. The successful candidate will play a vital role in managing litigation cases from start to finish, ensuring thorough preparation and organization. </p><p><br></p><p><strong>Location: </strong>Boston, MA </p><p><strong>Salary: </strong>$60,000 - $85,000 (depending on experience) + amazing benefits!</p><p><strong>Schedule: </strong>Hybrid (3 days in office, 2 days remote)</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Manage multiple complex litigation matters concurrently while meeting strict deadlines.</li><li>Support all phases of trial preparation, including logistics, case administration, client reporting, expert retention, and client communications.</li><li>Monitor court filings and provide detailed analyses and assessments to attorneys.</li><li>Draft and assist with pre-trial motions, dispositive motions, motions in limine, and other litigation pleadings.</li><li>Meet established billable-hour requirements.</li><li>Review, analyze, and organize discovery materials, including medical records, sales data, employment records, and other case-related documents.</li><li>Prepare comprehensive case assessments and evaluations for review by associates and partners.</li><li>Maintain accurate, contemporaneous tracking and submission of billable time.</li><li>Attend trials and provide direct support to the trial team throughout all phases of trial.</li></ul>
  • 2026-01-14T18:29:10Z
Senior Tax Manager - Public
  • Hopkinton, MA
  • onsite
  • Permanent
  • 130000.00 - 160000.00 USD / Yearly
  • <p>We are looking for an experienced Senior Tax Manager to join our team in Hopkinton, Massachusetts. In this role, you will lead a talented group while providing expert guidance on tax matters for a diverse range of clients. This is an excellent opportunity to leverage your expertise in tax compliance, returns, planning, and research to deliver outstanding service and contribute to the growth of our practice.</p><p><br></p><p>For immediate consideration, please contact Mylinda Harrison at 508-205-2130.</p><p><br></p><p>Responsibilities:</p><p>• Lead and manage a team of accountants and managers to ensure accurate and efficient delivery of client services.</p><p>• Conduct comprehensive reviews of tax returns for C-Corporations, S-Corporations, partnerships, multi-state entities, and high-net-worth individuals.</p><p>• Supervise and direct team members, providing regular progress updates to senior leadership and partners.</p><p>• Coordinate proactive tax planning meetings with clients and ensure timely submission of tax filings.</p><p>• Apply a strong understanding of reporting requirements, including ASC 740 and other relevant standards.</p><p>• Perform in-depth tax research using tools such as Thomson Reuters Checkpoint and present findings to client management or boards.</p><p>• Build and maintain a reliable referral network to support business development efforts.</p><p>• Manage client relationships to deliver exceptional service and identify opportunities for additional engagement.</p>
  • 2026-01-09T16:34:44Z
Technical Writer
  • Boston, MA
  • remote
  • Temporary
  • 40.00 - 50.00 USD / Hourly
  • <p>Robert Half's marketing & creative client is looking for a Technical Writer / Documentation Specialist for a 2-month contract in the Greater Boston area. This is a remote, 40-hour-per-week opportunity; candidates must be willing and able to work eastern (ET) hours. The Technical Writer will be responsible for creating training materials, visual aids, and documentation for internal processes and new platforms. Interested candidates must be able to provide a portfolio of relevant writing/documentation samples.</p><p><br></p><p>Key Responsibilities:</p><ul><li>Collaborate with subject matter experts to develop SOPs and best practices</li><li>Develop clear, visual, and step-by-step end-user documentation for internal systems</li><li>Produce and embed visual aids</li><li>Create short instructional videos and/or screen recordings</li><li>Organize and maintain documentation</li><li>Establish standards, templates, taxonomy, and scalable systems for future documentation</li></ul>
  • 2026-01-22T15:34:06Z
Attorney/Lawyer
  • West Warwick, RI
  • onsite
  • Permanent
  • 75000.00 - 130000.00 USD / Yearly
  • <p>Our client, a successful title & escrow company, is seeking an Attorney to join their dynamic legal team in West Warwick, Rhode Island. The ideal candidate will bring expertise in real estate law and a strong drive to expand the firm's business through exceptional client relations. This role offers an opportunity to contribute to both commercial and residential real estate matters.</p><p><br></p><p><strong>Location: </strong>West Warwick, RI</p><p><strong>Schedule: </strong>Hybrid (2 or 3 days in office) </p><p><strong>Salary:</strong> $75,000 - $130,000 (depending on experience) + commission off of new business if you don't already have a book of business</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Focus on getting new business for the company.</li><li>Provide expert legal counsel on a wide range of real estate matters, including residential, commercial, SFR, and bulk transactions.</li><li>Develop and maintain a strong book of business through proactive business development efforts, networking, and marketing initiatives.</li><li>Manage real estate transactions from inception to closing, ensuring timely and accurate completion of all necessary legal documentation.</li><li>Represent clients in negotiations, disputes, and mediations, safeguarding their interests and providing strategic guidance.</li><li>Collaborate with internal teams and other departments to deliver integrated legal services to clients.</li><li>Stay current with legal developments and trends in real estate law, applying this knowledge to drive business growth and client satisfaction.</li></ul>
  • 2026-02-06T15:28:47Z
Estate Planning Attorney
  • Worcester, MA
  • onsite
  • Permanent
  • 130000.00 - 150000.00 USD / Yearly
  • <p>We are looking for a dedicated Estate Planning Attorney to join a dynamic Trust & Estate firm based in the Greater Worcester area. In this role, you will provide expert guidance and legal support to clients, helping them navigate estate planning, tax matters, and probate processes. This position is ideal for an individual who is passionate about delivering exceptional service and fostering long-term client relationships.</p><p><br></p><p>Responsibilities:</p><p>• Draft and review comprehensive estate planning documents, including wills, trusts, and powers of attorney.</p><p>• Provide legal advice to clients regarding estate tax strategies and asset protection.</p><p>• Oversee probate and estate administration processes, ensuring compliance with all relevant regulations.</p><p>• Collaborate with clients to identify their needs and develop tailored estate planning solutions.</p><p>• Conduct legal research to stay updated on changes in estate planning and tax laws.</p><p>• Represent clients in probate court proceedings and other related legal matters.</p><p>• Manage client cases from inception to resolution, ensuring timely and effective communication.</p><p>• Work closely with financial advisors and other professionals to create integrated estate plans.</p><p>• Help clients navigate complex trust and estate tax issues with precision and clarity.</p>
  • 2026-01-28T21:58:40Z
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