<p>We are looking for a Bilingual SPANISH Customer Service Representative to join a team in Sunrise, Florida in a Long-term Contract role. This position supports day-to-day customer and office operations by handling inquiries, completing document-related tasks, and maintaining accurate records. The ideal candidate is comfortable working with administrative processes, communicates clearly in both English and Spanish, and uses sound judgment to resolve routine issues efficiently.</p><p><br></p><p>Responsibilities:</p><p>• Respond to inbound customer calls and provide timely, attentive assistance with questions, requests, and service-related concerns.</p><p>• Perform clerical and administrative work such as preparing mailings, scanning files, faxing paperwork, and entering information into company records.</p><p>• Review, complete, and update forms and supporting documents within designated systems while maintaining accuracy and organization.</p><p>• Assist with order-related activities and ensure customer information is entered correctly and processed in a timely manner.</p><p>• Make outbound calls when follow-up is needed to clarify details, provide updates, or support service completion.</p><p>• Use computer applications, including spreadsheets and office tools, to track information and support daily workflow.</p><p>• Apply critical thinking and good judgment to address routine problems and escalate more complex issues when appropriate.</p>
We are looking for a Customer Service Administrator to support a service-focused team in Dania Beach, Florida. This role is ideal for someone who enjoys building strong customer relationships, coordinating across departments, and keeping operations organized behind the scenes. The successful candidate will help deliver a responsive service experience by managing communication, tracking requests, and ensuring records and billing details remain accurate.<br><br>Responsibilities:<br>• Act as a primary point of contact for customers, providing timely updates and clear communication throughout the service process.<br>• Partner with internal departments to coordinate service activities and help ensure work is completed accurately and on schedule.<br>• Monitor service requests from initiation through completion, following up on open items to maintain a smooth customer experience.<br>• Review completed work for accuracy and confirm billing aligns with contract terms and customer-specific agreements.<br>• Maintain organized documentation, customer records, and administrative files to support efficient day-to-day operations.<br>• Handle inbound and outbound customer interactions professionally, resolving questions, concerns, and service-related issues.<br>• Work closely with cross-functional stakeholders to address challenges, improve response times, and support overall service quality.
<p><strong>IT Support Specialist</strong></p><p>We are seeking a dedicated <strong>IT Support Specialist</strong> to provide Tier 1–2 support for end users across hardware, software, and network systems. This role is ideal for someone who enjoys helping others, resolving technical issues, and working in a dynamic IT environment. The ideal candidate will have excellent communication skills, strong troubleshooting abilities, and the ability to manage multiple support requests.</p><p><strong>Responsibilities</strong></p><ul><li>Respond to IT support tickets submitted via phone, email, or ticketing system</li><li>Troubleshoot issues involving Windows/macOS, Microsoft 365, VPN, and business applications</li><li>Assist with user account management including password resets and permissions</li><li>Support remote employees using remote-access tools such as RDP, TeamViewer, or AnyDesk</li><li>Resolve issues with hardware components including laptops, desktops, printers, and peripherals</li><li>Troubleshoot basic network issues such as Wi-Fi, DNS, DHCP, and VPN connectivity</li><li>Support new-hire onboarding including device setup and application configuration</li><li>Document all troubleshooting steps, solutions, and system changes</li><li>Maintain and track IT equipment inventory</li><li>Escalate complex issues to senior system or network teams</li></ul><p><br></p>
<p>We are looking for a detail-oriented Purchasing and Sales Specialist to support procurement, vendor coordination, and transactional accuracy for a security-focused organization in Boca Raton, Florida. This position is ideal for someone who can manage purchasing activity, oversee shipment logistics, and maintain organized records across vendor and financial processes. The role requires strong follow-through, sound judgment when working with suppliers, and the ability to keep daily operations moving efficiently.</p><p><br></p><p>Responsibilities:</p><p>• Coordinate inbound and outbound freight activity, including product movement, relocations, and asset transfers between suppliers and receiving sites.</p><p>• Review new vendor submissions, organize supplier documentation, and keep vendor records and reference materials current and accessible.</p><p>• Maintain accurate digital purchasing records and update transactional information to support day-to-day operational visibility.</p><p>• Process invoices on a daily basis, verifying pricing, quantities, product details, and item references before completion.</p><p>• Order supplies from approved sources and arrange shipments, returns, and related follow-up to ensure timely delivery.</p><p>• Identify and assess potential suppliers by reviewing capabilities, quality standards, operational capacity, and business reliability.</p><p>• Work directly with vendors to place orders, resolve routine purchasing questions, and support smooth procurement workflows.</p><p>• Contribute to additional purchasing or coordination tasks as business needs require.</p>
<p>We are looking for a Bilingual Spanish detail-oriented Enrollment Specialist to support student enrollment reporting activities for local university. This Contract position focuses on reviewing enrollment data, ensuring accurate submissions, and helping maintain compliance with education-related reporting standards. The ideal candidate is organized, analytical, and comfortable working across multiple systems to validate records and resolve discrepancies with internal stakeholders.</p><p><br></p><p>Responsibilities:</p><p>• Review monthly enrollment rosters and compare submitted information against institutional records to confirm accuracy.</p><p>• Update, correct, and return reporting files within established deadlines to support timely external submissions.</p><p>• Investigate data discrepancies by partnering with departments such as the Registrar's office, academic leadership, and other internal teams.</p><p>• Use student information and reporting systems to validate enrollment details and maintain complete documentation of changes.</p><p>• Process file imports and exports through EdConnect and related platforms to support enrollment reporting workflows.</p><p>• Analyze error reports generated from submitted data and take corrective action to resolve identified issues.</p><p>• Contribute to Gainful Employment and Financial Value Transparency reporting by preparing and verifying required data elements.</p><p>• Follow federal guidelines and internal policies to ensure all enrollment reporting activities remain compliant.</p>