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10 results for Product Support Specialist in West Hartford, CT

Help Desk Analyst III
  • New Haven, CT
  • onsite
  • Permanent
  • 75000.00 - 110000.00 USD / Yearly
  • <p>We are looking for an experienced Senior Deskop/Server Administrator to join our team in New Haven County, Connecticut. In this role, you will provide technical support and troubleshooting assistance to ensure smooth operations and resolve user issues effectively. This position requires a proactive and detail-oriented individual with a strong background in IT systems and customer service.</p><p><br></p><p>Responsibilities:</p><p>• Provide technical support to users, addressing issues with hardware, software, and network connectivity.</p><p>• Manage and maintain Active Directory, including user account setups and permission changes.</p><p>• Troubleshoot and resolve problems related to Microsoft Windows 11 and other operating systems.</p><p>• Respond promptly to service desk tickets, ensuring timely resolution and accurate documentation.</p><p>• Assist in configuring and deploying new hardware and software systems.</p><p>• Conduct Windows server maintenance, administration, and troubleshooting.</p><p>• Monitor system performance and identify areas for improvement.</p><p>• Collaborate with other IT team members to implement solutions and improve processes.</p><p>• Educate users on best practices and preventative measures for common IT issues.</p><p>• Maintain detailed records of technical incidents and resolutions.</p><p>• Uphold company standards for customer service and technical support quality.</p>
  • 2026-01-14T20:49:21Z
Finance Specialist (Accounts Receivable and Billing focus)
  • Berkshire County, MA
  • onsite
  • Permanent
  • 65000.00 - 80000.00 USD / Yearly
  • <p><strong>Finance Specialist (Accounts Receivable and Billing)</strong></p><p>Kelsey Ryan at Robert Half is representing a distinguished organization in the Stockbridge, MA area, currently seeking a skilled <strong>Finance Specialist</strong> with a background in Accounts Receivable and Billing. If you’re customer-focused, tech-savvy, and ready to join a close-knit team in a beautiful office, this could be the move for you.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Manage accounts receivable and billing processes</li><li>Collaborate directly with clients regarding monthly billing and collections</li><li>Guide billing and reimbursement processes</li><li>Adapt and drive change as the organization transitions to a new accounting software</li><li>Uphold the organization’s exceptionally high standards for customer service</li></ul><p><strong> </strong></p><p><strong>Requirements:</strong></p><ul><li>Minimum 5 years of transferable experience in accounts receivable and customer service</li><li>Outstanding communication and client service skills</li><li>Comfortable with technology and new processes (system migration experience is a plus)</li></ul><p><strong> </strong></p><p><strong>Why You’ll Love This Opportunity:</strong></p><ul><li>Work in a welcoming, tight-knit team with strong leadership</li><li>Enjoy the largest and nicest personal office space</li><li>Daily free lunch for employees</li><li>Onsite nursery/daycare at subsidized rates</li><li>Generous 401k contribution: 5% guaranteed, regardless of personal contribution</li><li>Comprehensive benefits start on day one!</li><li>Stability – the previous Finance Specialist retired after over 15 years in the role</li></ul><p> </p><p>The organization is respected for its commitment to high standards and a positive work environment, providing meaningful support to both employees and families.</p><p><strong> Apply today or send your resume directly to Kelsey.Ryan@roberthalf (.com) for consideration.</strong></p>
  • 2026-01-11T15:05:43Z
Tax Manager
  • Hartford, CT
  • onsite
  • Permanent
  • 150000.00 - 180000.00 USD / Yearly
  • <p><strong>POSITION: TAX MANAGER</strong></p><p><strong>LOCATION: GREATER HARTFORD, CT </strong></p><p><strong>RECRUITER CONTACT: KELLEIGH MARQUARD - <em>Kelleigh.Marquard@Roberthalf</em></strong></p><p><br></p><p>Robert Half is conducting a Search for a Tax Manager on behalf of a highly successful Real Estate Investment firm in the Greater Hartford area. This is an excellent opportunity for an experience tax professional who enjoys hands-on technical work and team leadership—but is looking for a more sustainable pace than public accounting typically offers. This organization manages a diversified investment platform with meaningful real estate holdings and long-term ownership horizons. The tax function is fully in-house, highly respected internally, and closely aligned with senior leadership.</p><p><br></p><p><strong>Why Professionals Are Excited About This Role</strong></p><p><br></p><ul><li>Leadership opportunity in a stable, privately held environment</li><li>True work-life balance outside of a defined busy season</li><li>Above-market base salary plus a generous bonus program</li><li>Excellent benefits, including strong retirement contributions</li><li>High visibility role partnering directly with executive tax leadership</li><li>Collaborative, low-ego culture with exceptional employee tenure</li></ul><p><br></p><p><strong>Key Responsibilities</strong></p><p><br></p><ul><li>Lead and mentor a small in-house tax team, providing review, guidance, and development</li><li>Oversee preparation and review of federal, state, and local tax filings for a range of entities, including partnerships, corporations, individuals, and trusts</li><li>Manage tax provisions, projections, and estimated payment schedules</li><li>Partner with senior leadership on tax planning initiatives and strategies to optimize tax efficiency</li><li>Conduct and oversee tax research related to new legislation and complex transactions</li><li>Ensure compliance with all filing deadlines and payment requirements</li><li>Support responses to tax notices, audits, and inquiries from taxing authorities</li><li>Drive process improvements and support ad hoc tax projects as the organization continues to grow</li></ul><p><br></p><p>This role is ideal for a tax professional who wants to step into leadership, maintain technical depth, and enjoy a long-term career path in a supportive, high-quality organization. If you meet these requirements and are interested in this great opportunity, please email your resume in confidence to Kelleigh Marquard at Kelleigh.Marquard@roberthalf com. All inquiries are confidential. At Robert Half we never distribute your resume without your permission.</p>
  • 2026-01-09T21:49:02Z
Financial Administrative Assistant
  • Berlin, CT
  • onsite
  • Permanent
  • 50000.00 - 52000.00 USD / Yearly
  • <p><strong><u>Financial Services Assistant</u></strong> (Part-Time or Full-Time)</p><p><strong>Location:</strong> Berlin, CT</p><p> <strong>Hours:</strong> Flexible, 30–40 hours per week</p><p> <strong>Compensation:</strong> Up to $26/hour, based on experience</p><p><br></p><p>We are seeking a detail-oriented and proactive <strong>Financial Services Assistant</strong> to support our advisors with day-to-day administrative and client service responsibilities. This role is ideal for someone with prior experience in a financial services or related professional environment who enjoys working with clients, managing multiple priorities, and supporting a fast-paced office.</p><p>This position offers flexibility in hours (part-time or full-time) and the ability to work in a <strong>hybrid</strong> environment after 90 days.</p><p><br></p><p>Key Responsibilities</p><ul><li>Support daily account-related transactions and administrative processing</li><li>Manage calendaring, scheduling, and meeting coordination for advisors</li><li>Handle daily client communications via phone, email, and other channels as needed</li><li>Maintain accurate client records and documentation</li><li>Assist with general office and operational tasks to ensure smooth day-to-day workflow</li><li>Collaborate closely with advisors and team members to support client service needs</li></ul><p>Qualifications</p><ul><li>Prior experience in an administrative, assistant, or client service role within a <strong>financial services firm or related industry</strong></li><li>Strong organizational skills and attention to detail</li><li>Excellent written and verbal communication skills</li><li>High level of technical proficiency (comfortable working with multiple systems, software, and digital tools)</li><li>Ability to manage multiple tasks, prioritize effectively, and work independently</li><li>Professional demeanor and strong client service mindset</li></ul><p>What Our Client Offers</p><ul><li>Flexible schedule (30–40 hours per week)</li><li>Competitive hourly pay up to $26/hour, depending on experience</li><li>Hybrid work environment</li><li>Opportunity to work closely with advisors and gain exposure to financial services operations</li></ul><p><strong>Interested candidates with the required experience, please apply today to Daniele.Zavarella@roberthalf com!</strong></p>
  • 2026-01-06T16:59:09Z
HRIS Coordinator
  • Shelton, UT
  • remote
  • Contract / Temporary to Hire
  • 23.75 - 27.50 USD / Hourly
  • <p>Are you a driven HR professional with a passion for systems, analytics, and recruiting? Join our dynamic team as a fully remote HRIS Analyst! This role combines administrative HR support, end-to-end recruiting, and process-driven, tech-forward HR operations.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Administer and maintain HRIS platforms (HiBob preferred; Paylocity, UKG experience a plus).</li><li>Own the full cycle recruiting process, with heavy utilization of LinkedIn Recruiter to source, screen, and onboard top talent.</li><li>Assist with the implementation and rollout of new HR and recruiting software systems.</li><li>Create, update, and help enforce HR policies and procedures, ensuring compliance and best practices.</li><li>Provide HR data analytics support and create routine and ad-hoc reports.</li><li>Participate in revenue-producing HR activities that may include talent attraction strategies and supporting business growth initiatives.</li></ul><p><strong>Top 3 Must-Haves (Hard Skills):</strong></p><ol><li>Experience with HRIS systems (such as HiBob, Paylocity, or UKG) preferred.</li><li>Demonstrated background in recruiting, including sourcing and hiring through LinkedIn Recruiter.</li><li>Comfort working with data and analytics; a background in finance or analytics is a plus, but not required.</li></ol><p><strong>Preferred Qualifications:</strong></p><ul><li>Experience setting up or revising HR policies and procedures.</li><li>Familiarity with HR process improvement and change management.</li><li>Strong project management, organization, and communication skills.</li></ul><p><strong>Software Experience (Preferred but not required):</strong></p><ul><li>HiBob (strongly preferred)</li><li>Paylocity</li><li>UKG</li></ul><p><strong>Why Join Us?</strong></p><ul><li>100% remote work environment</li><li>Opportunity to impact HR technology and recruiting strategy</li><li>Collaborative, innovative culture</li><li>Competitive compensation and growth potential</li></ul><p>If you’re a tech-savvy HR professional eager to blend administrative expertise and recruiting skill with modern HR solutions, we want to hear from you!</p><p><strong>Apply now and help us build the future of HR!</strong></p>
  • 2026-01-21T22:18:38Z
Sr. Tax Associate
  • West Hartford, CT
  • onsite
  • Permanent
  • 120000.00 - 150000.00 USD / Yearly
  • <p><strong>POSITION: SR. TAX ASSOCIATE </strong></p><p><strong>LOCATION: GREATER HARTFORD, CT </strong></p><p><strong>RECRUITER CONTACT: KELLEIGH MARQUARD - <em>Kelleigh.Marquard@Roberthalf</em></strong></p><p><br></p><p>Robert Half is partnering with a highly respected, privately held family office in the Greater Hartford area to identify a Senior Tax Associate to join their in-house tax team. This is a standout opportunity for an experienced tax professional—especially someone coming from public accounting—who wants better work-life balance without giving up compensation, complexity, or long-term growth. This organization manages a diversified investment portfolio with a strong presence in real estate and related operating entities. The culture is collaborative, stable, and relationship-driven, with low turnover and long-tenured employees.</p><p><br></p><p><strong>Why This Role Stands Out</strong></p><p><br></p><ul><li>Transition out of public accounting while continuing to work on complex, interesting tax matters</li><li>Predictable schedule outside of a defined busy season</li><li>Competitive base salary ($125K–$150K) plus performance bonus</li><li>Strong benefits, including immediate 401(k) match</li><li>Visible role with direct exposure to senior tax leadership</li><li>Supportive, flexible environment with clear career runway</li></ul><p><br></p><p><strong>What You’ll Be Doing</strong></p><p><br></p><ul><li>Prepare and review federal, state, and local tax returns for partnerships, corporations, individuals, and trusts</li><li>Handle tax projections, estimates, and extensions</li><li>Support tax planning initiatives and special projects</li><li>Assist with tax notices, audits, and correspondence with taxing authorities</li><li>Conduct tax research and stay current on evolving tax regulations</li><li>Collaborate closely with senior tax leadership and internal stakeholders</li></ul><p><br></p><p>If you’re a tax professional who enjoys technical work but wants more balance, stability, and a long-term home, this role is well worth a confidential conversation. If you meet these requirements and are interested in this great opportunity, please email your resume in confidence to Kelleigh Marquard at Kelleigh.Marquard@roberthalf com. All inquiries are confidential. At Robert Half we never distribute your resume without your permission.</p>
  • 2026-01-28T21:08:47Z
IT Manager
  • Glastonbury, CT
  • onsite
  • Permanent
  • 160000.00 - 220000.00 USD / Yearly
  • <p>We are looking for an experienced IT Manager to oversee and enhance the organization's technological infrastructure in Hartford County, Connecticut. This role requires a strategic leader who can manage IT operations effectively, ensuring systems are secure, reliable, and optimized for performance.</p><p><br></p><p>Responsibilities:</p><p>• Manage and maintain the organization's Active Directory environment to ensure secure and efficient user access.</p><p>• Own the AWS environment and refine standards</p><p>• Manage vendor budgets and search for cost-saving findings.</p><p>• Oversee backup technologies to guarantee data protection and recovery capabilities.</p><p>• Administer and configure Cisco Meraki technologies to support network stability and security.</p><p>• Supervise the installation, maintenance, and troubleshooting of computer hardware across all departments.</p><p>• Implement and manage configuration management processes to streamline system updates and deployments.</p><p>• Develop and enforce IT policies and procedures to align with industry standards.</p><p>• Lead a team of IT professionals, providing guidance, training, and performance evaluations.</p><p>• Collaborate with other departments to identify technology needs and deliver tailored solutions.</p><p>• Monitor system performance and address potential issues proactively to minimize downtime.</p><p>• Research and recommend new technologies to improve operational efficiency and support business growth.</p>
  • 2026-01-13T14:04:22Z
Deployment Technician
  • Orange, CT
  • onsite
  • Contract / Temporary to Hire
  • 20.90 - 24.20 USD / Hourly
  • We are looking for a skilled Deployment Technician to join our team in Orange, Connecticut. In this Contract to permanent position, you will play a vital part in supporting end users and ensuring smooth technology operations. This is an excellent opportunity for professionals with a strong background in desktop support and IT deployments.<br><br>Responsibilities:<br>• Provide comprehensive desktop support to resolve technical issues for end users.<br>• Perform upgrades to Windows 10 and 11 operating systems, ensuring seamless transitions.<br>• Execute PC refresh and lifecycle refresh processes to maintain optimal system performance.<br>• Configure and deploy computer hardware, ensuring proper installation and functionality.<br>• Manage Active Directory tasks, including user account creation and maintenance.<br>• Collaborate with team members to address deployment challenges and deliver solutions.<br>• Maintain detailed documentation of configurations, deployments, and system updates.<br>• Conduct troubleshooting and resolve hardware and software issues effectively.<br>• Support end users with technical inquiries and deliver exceptional customer service.
  • 2026-01-20T14:32:30Z
Information Security Manager
  • Hartford, CT
  • onsite
  • Permanent
  • 160000.00 - 175000.00 USD / Yearly
  • <p>We are looking for an experienced hands-on Information Security Manager to oversee and enhance the organization's cybersecurity framework. This role requires an experienced and detail-oriented individual with a strong background in developing security policies, managing compliance, and implementing risk management strategies. Based in Hartford County, Connecticut, the position demands a proactive leader who can ensure the organization's security infrastructure aligns with industry standards.</p><p><br></p><p>Responsibilities:</p><p>• Develop, implement, and maintain cybersecurity policies and procedures tailored to organizational needs.</p><p>• Oversee compliance with industry standards such as ISO 27001, NIST 800-53, and other relevant frameworks.</p><p>• Manage risk assessment processes and ensure appropriate mitigation strategies are in place.</p><p>• Lead and coordinate audits related to cybersecurity and governance risk compliance.</p><p>• Monitor and improve the organization's security information and event management (SIEM) systems.</p><p>• Provide leadership and guidance to teams handling application and enterprise security.</p><p>• Establish and maintain IT governance structures to ensure effective cyber governance.</p><p>• Collaborate with stakeholders to ensure corporate security policies align with business objectives.</p><p>• Prepare detailed reports and documentation related to security operations and compliance.</p><p>• Stay updated on emerging cybersecurity threats and recommend proactive measures.</p>
  • 2026-01-13T20:33:55Z
Assistant Vice President Cybersecurity
  • North Haven, CT
  • onsite
  • Permanent
  • 130000.00 - 140000.00 USD / Yearly
  • <p>We are looking for an experienced Cybersecurity Leader to lead and strengthen our organization's security initiatives in New Haven County, Connecticut. This role involves overseeing cybersecurity strategies, managing risk assessments, and ensuring compliance with regulatory standards. The ideal candidate will bring innovative approaches to safeguarding digital assets, while fostering collaboration with internal teams and external stakeholders.</p><p><br></p><p>Responsibilities:</p><p>• Lead the implementation of cybersecurity initiatives, coordinating with internal teams and external vendors to ensure resilience and regular testing.</p><p>• Conduct audits and evaluations of cybersecurity systems, managing project planning, documentation, and annual budgeting.</p><p>• Stay updated on emerging security threats, technologies, and industry best practices to maintain a robust defense strategy.</p><p>• Develop and enforce security policies, procedures, and controls to protect networks, systems, and sensitive data.</p><p>• Perform risk assessments, vulnerability scans, and penetration tests to identify and mitigate potential threats.</p><p>• Design and execute incident response plans, monitoring security logs and ensuring rapid recovery from cyber incidents.</p><p>• Investigate security breaches and incidents, collaborating with vendors and teams to improve security measures.</p><p>• Ensure compliance with regulatory standards and government policies related to cybersecurity.</p><p>• Create and manage a security awareness program to educate employees and stakeholders on best practices.</p><p>• Assess and monitor the security practices of third-party vendors and partners to safeguard organizational systems.</p>
  • 2026-01-14T19:28:55Z