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8 results for Product Support Specialist in West Hartford, CT

Product Marketing Specialist
  • Amherst, MA
  • onsite
  • Permanent
  • 65000.00 - 75000.00 USD / Yearly
  • <p>Marketing Specialist with 3-5+ years of relevant experience needed for a full-time, fully onsite position with our client in Western Massachusetts. Salary is 65-75K with some flex to 80K for the right skillset and experience. Must have B2B experience and ideally B2B services experience. Must be skilled in Google Analytics and have experience using a CRM. Looking for someone who understands value propositions and being able to tell an organization’s story.</p><p><strong> </strong></p><p>The Marketing Specialist supports the development and execution of marketing strategies and campaigns to increase brand visibility and promote organizational services. This role focuses on product positioning, campaign management, sales enablement, and storytelling to drive engagement and business outcomes. This position is ideal for a creative and organized marketer with strong communication and analytical abilities, who thrives in a fast-paced, collaborative environment.</p><p> </p><p><strong>Key Responsibilities:</strong></p><ul><li><strong>Product Positioning:</strong> Craft effective product messaging and marketing collateral, including launch plans and promotional materials, to appeal to target audiences.</li><li><strong>Campaign Management:</strong> Plan and execute marketing campaigns based on competitor analysis and market trends, ensuring timely delivery and cross-team alignment.</li><li><strong>Sales Enablement:</strong> Maintain and update sales tools such as presentations and sales kits, empowering the sales team to communicate product benefits effectively.</li><li><strong>Storytelling:</strong> Collaborate with internal teams to understand and articulate value propositions, creating engaging materials that reflect customer needs and preferences.</li><li><strong>Performance Analysis:</strong> Monitor campaign performance, analyze data, and use insights to optimize strategies and improve outcomes. Provide timely performance reports.</li><li><strong>Trade Shows & Events:</strong> Support sales initiatives by promoting and participating in events, trade shows, and user meetings.</li></ul><p> </p>
  • 2025-08-28T00:18:49Z
Operational Technology Support
  • Lee, MA
  • onsite
  • Contract / Temporary to Hire
  • 33.25 - 38.50 USD / Hourly
  • We are looking for an experienced Operational Technology Support specialist to join our team in Lee, Massachusetts. This Contract-to-Permanent position requires someone with a strong background in hardware analysis and compliance within manufacturing environments. The ideal candidate will play a crucial role in ensuring operational efficiency, regulatory adherence, and continuous improvement across production processes.<br><br>Responsibilities:<br>• Investigate and resolve customer complaints related to manufacturing activities to ensure quality standards are met.<br>• Monitor and manage departmental quality management system records, including tracking due and overdue items.<br>• Communicate the status of quality documentation to production management on a regular basis.<br>• Manage alarm systems in manufacturing areas to support operational compliance.<br>• Support internal, customer, and regulatory audits by preparing and providing necessary documentation.<br>• Collaborate with cross-functional teams to ensure manufacturing practices align with regulatory and internal standards.<br>• Assist in developing training materials and facilitating training sessions to maintain compliance and improve operational knowledge.<br>• Generate and present departmental performance statistics to production management, ensuring alignment with business objectives.<br>• Conduct assessments of production line utilization and equipment efficiency to drive capacity planning.<br>• Lead continuous improvement initiatives within manufacturing processes to enhance operational performance.
  • 2025-08-18T12:53:59Z
Property & Casualty Business Systems Analyst
  • Norwich, CT
  • onsite
  • Permanent
  • 80000.00 - 90000.00 USD / Yearly
  • <p><strong>Job Description</strong></p><p>We are seeking a skilled and dynamic Insurance focused <strong>Business Systems Analyst</strong> with proven experience in <strong>SQL</strong> and an in-depth understanding of the <strong>Property & Casualty </strong>industry to join our team. The successful candidate will play a key role in bridging the gap between business needs and technical solutions by utilizing analytical tools, industry knowledge, and effective communication skills. This is an excellent opportunity for a professional with technical expertise and insurance acumen to contribute meaningfully to innovative projects.</p><p><br></p><p><strong>Responsibilities</strong></p><ul><li>Collaborate with stakeholders to gather, understand, and document business requirements related to insurance processes and operations.</li><li>Analyze complex data sets using SQL to identify trends, opportunities, and bottlenecks in business processes.</li><li>Develop and implement data-driven solutions that enhance operational efficiency and support strategic decision-making in the insurance domain.</li><li>Create workflow diagrams, business process models, and functional specifications to optimize insurance-related products and services.</li><li>Maintain and update documentation such as business requirements, user stories, and technical specifications.</li><li>Partner with IT and software development teams to ensure solutions align with business goals and are scalable.</li><li>Test, validate, and support implementation of SQL-based solutions while troubleshooting and resolving issues as they arise.</li><li>Conduct in-depth analyses of insurance underwriting, claims, billing, and policy administration functions.</li><li>Monitor industry trends and regulatory changes in the insurance sector to ensure compliance and alignment with best practices.</li><li>Provide insights and recommendations on process improvements, automation opportunities, and system enhancements using data analytics.</li></ul><p><br></p>
  • 2025-08-12T18:38:43Z
Desktop Support Analyst
  • Hartford, CT
  • onsite
  • Temporary
  • 25.00 - 31.00 USD / Hourly
  • <p>Our client is a small MSP in Hartford. We're looking for someone 20-30 hours per week to help out with project work, will revolve heavily around Windows 11 migration but may include other small projects. Very flexible on scheduling, can work with the candidate to best fit their schedule but they must have availability during business hours so can’t be side work for someone already working. May occasionally need to travel to customer sites but 90% of the work can be done remotely, this person will be doing project work and not responding to client tickets.</p>
  • 2025-09-05T13:04:02Z
Senior Cost Accountant- $$ to save the world!
  • Bethel, CT
  • onsite
  • Permanent
  • 115000.00 - 125000.00 USD / Yearly
  • <p><strong> Senior Cost Accountant – Be Paid for saving the world! ($115k-125k)</strong></p><p><br></p><p>Leading renewable energy company committed to sustainable innovation and reducing our carbon footprint. Based in Bethel, CT, the organization operates in a dynamic manufacturing environment, utilizing raw materials, efficient labor processes, and optimal overhead allocation to produce high-quality products. They're looking for an experienced Senior Cost Accountant to join the growing team and play a critical role in financial and operational success.</p><p> </p><p><strong>Position Overview:</strong></p><p>The Senior Cost Accountant will be responsible for managing all aspects of cost accounting, including analyzing manufacturing costs, compiling materials and labor data, and ensuring accurate overhead allocation. This position plays a key role in identifying cost efficiencies and supporting strategic decision-making to enhance profitability.</p><p> </p><p><strong>Key Responsibilities:</strong></p><ul><li>Support month-end, quarter-end, and year-end closing processes with accurate reports and journal entries</li><li>Work closely with senior management to create budgets and forecasts based on historical data and trends</li><li>Develop cost estimates and analyze variances between standard and actual costs to improve manufacturing efficiencies</li><li>Conduct balance sheet reconciliations related to inventory and production costs</li><li>Maintain and analyze detailed cost accounting records, including raw materials, labor, and overhead allocations</li><li>Collaborate with the manufacturing team and operational leaders to provide meaningful insight into cost trends and recommend process improvements</li><li>Ensure compliance with accounting standards and provide audit support as needed</li></ul><p><strong>Must-Have Skillsets:</strong></p><ul><li>Minimum of <strong>5 years of relevant experience in the manufacturing industry</strong> </li><li><b>Bachelor’s degree</b> in accounting, Finance, or a related field </li><li>Strong expertise in <strong>cost variance analysis</strong> and reconciliations</li><li>Advanced Excel skills for data analysis and cost modeling</li><li>CPA certification is highly attractive and preferred</li></ul><p><strong>Why Join?</strong></p><ul><li>Opportunity to work for a forward-thinking company advancing renewable energy solutions.</li><li>A collaborative work environment that values innovation and sustainability.</li><li>Competitive salary and benefits package, including professional development opportunities</li></ul><p><strong>To Apply:</strong></p><p>Explore your career potential while contributing to a greener tomorrow! For immediate consideration send resumes directly to Jennifer.Beilin@Roberthalf (dotcom)</p>
  • 2025-09-09T21:28:45Z
Sr. Accountant
  • West Hartford, CT
  • onsite
  • Permanent
  • 105000.00 - 120000.00 USD / Yearly
  • <p><strong>Senior Statutory Accountant</strong></p><p><strong>Location:</strong> Hybrid - 3 days remote - Greater Hartford </p><p><strong>Position Type:</strong> Full Time/Permanent Position</p><p><strong>Recruiter Contact</strong>: Sal Fiorillo - Sal.Fiorillo@Roberthalf</p><p><strong>Reference</strong>: SF0013287044</p><p><br></p><p><strong>About the Role</strong></p><p>A leading global insurer is seeking a <strong>Senior Statutory Accountant</strong> to join its growing team. This role is a key contributor to statutory reporting, financial analysis, and regulatory compliance, with strong visibility across leadership and the opportunity to grow within a dynamic, collaborative environment.</p><p><br></p><p><strong>Main Responsibilities:</strong></p><ul><li>Prepare and file quarterly and annual statutory financial statements for multiple entities.</li><li>Ensure compliance with Statutory Accounting Principles (SAP) and regulatory requirements.</li><li>Coordinate with external auditors and regulators during statutory audits and examinations.</li><li>Collaborate with Tax, GAAP Reporting, and Compliance teams for accurate reporting.</li><li>Maintain internal controls over statutory reporting in compliance with NAIC MAR.</li><li>Support ad hoc projects and process/system improvements.</li></ul><p><strong>Requirements:</strong></p><ul><li>Bachelor’s degree in Accounting; CPA or progress toward preferred.</li><li>5+ years of accounting experience, ideally in property-casualty insurance.</li><li>Strong knowledge of GAAP & NAIC statutory accounting.</li><li>Solid technical accounting and financial analysis skills.</li></ul><p><strong>Why Join?</strong></p><ul><li>Competitive base salary + discretionary bonus.</li><li>401(k) with <strong>5% company match and immediate vesting</strong>.</li><li><strong>Excellent benefits</strong>: medical, dental, vision, life, and disability coverage.</li><li><strong>Generous PTO & holidays</strong> </li><li><strong>Hybrid flexibility</strong> with a newly built CT office stocked with free lunch, snacks, and coffee.</li><li>Monthly <strong>lifestyle allowance</strong> (cell phone, gym, wellness, etc.).</li><li><strong>Career growth</strong> opportunities with mentorship from Big 4 CPAs and internal mobility pathways.</li><li>Additional perks: home office setup reimbursement, paid parental leave, volunteer days, and professional development programs.</li></ul><p>If you meet the minimum requirements and want to learn more about this opportunity, please email your resume to the email listed above and reference SF0013287044.</p><p>All inquiries are confidential. Please note at Robert Half we never present your background to a client company without your permission.</p>
  • 2025-08-26T22:35:13Z
Sr. Information Security Analyst
  • Springfield, MA
  • onsite
  • Temporary
  • 43.54 - 50.41 USD / Hourly
  • <p>We are looking for a highly skilled Sr. Information Security Analyst to join our team in Springfield, Massachusetts. In this long-term contract position, you will play a pivotal role in safeguarding sensitive information, managing security risks, and ensuring compliance with industry standards and regulations. This role requires a proactive approach to identifying vulnerabilities, responding to incidents, and implementing robust security measures that align with organizational goals.</p><p><br></p><p>Responsibilities:</p><p>• Collaborate with various departments to assess and manage information security risks while ensuring compliance with regulatory requirements.</p><p>• Provide expert advice and leadership on security projects, including the evaluation, development, and integration of security technologies.</p><p>• Lead efforts in managing security incidents, conducting digital forensic investigations, and ensuring timely containment and notification.</p><p>• Perform comprehensive audits and assessments to identify vulnerabilities, monitor threats, and address anomalous activities.</p><p>• Stay informed of emerging trends in IT security and privacy to continuously improve organizational defenses.</p><p>• Develop and update policies, standards, and procedures to mitigate security risks and enhance compliance frameworks.</p><p>• Partner with internal and external stakeholders to address risk management and privacy concerns.</p><p>• Create and maintain documentation, training materials, and performance metrics to support the overall security program.</p><p>• Monitor and optimize security controls across network, cloud, and system environments to prevent potential intrusions.</p>
  • 2025-09-05T13:04:02Z
IT Operations Coordinator
  • Springfield, MA
  • onsite
  • Permanent
  • 80000.00 - 120000.00 USD / Yearly
  • <p>We are looking for an experienced IT Operations Coordinator to oversee and drive the alignment of technology initiatives with business objectives. This role will require expertise in IT strategy, business planning, and ensuring compliance with industry standards. Based in Hampden County, Massachusetts, this is an exciting opportunity to contribute to the success of a dynamic and forward-thinking organization.</p><p><br></p><p>Responsibilities:</p><p>• Develop and maintain a comprehensive IT roadmap that aligns with organizational goals and emerging technology trends.</p><p>• Partner with vendors and internal teams to assess, implement, and optimize enterprise systems, cloud platforms, and cybersecurity measures.</p><p>• Monitor compliance with IT governance standards, ensuring adherence to data protection and risk management protocols.</p><p>• Play a key role in creating and refining business continuity and disaster recovery plans in collaboration with leadership.</p><p>• Coordinate IT equipment inventory management to ensure accurate tracking and efficient utilization.</p><p>• Conduct regular IT audits to evaluate system performance and identify areas for improvement.</p><p>• Facilitate cross-functional communication to promote the successful execution of technology projects.</p><p>• Advise on IT best practices and provide strategic input to enhance operational efficiency.</p><p>• Manage client communications related to IT projects, ensuring clarity and alignment with expectations.</p>
  • 2025-08-20T19:24:08Z