<p>We are looking for a detail-oriented and proactive Customer Service Specialist to join a team in Newtown Square, Pennsylvania. This Contract to permanent position offers an opportunity to support producers and contribute to the efficient management of client data within our CRM system. If you have a passion for customer service, data accuracy, and administrative excellence, we encourage you to apply.</p><p><br></p><p>Responsibilities:</p><p>• Provide administrative support to producers during the sales process to ensure smooth operations.</p><p>• Manage and maintain client databases and CRM systems to improve data accuracy and usability.</p><p>• Perform data entry tasks, including reformatting spreadsheets and correcting system errors.</p><p>• Collaborate with data analysts to input and organize data effectively within the CRM system.</p><p>• Utilize Microsoft Excel for formatting, sorting, and managing client-related information.</p><p>• Respond to inbound and outbound calls, ensuring a high level of customer service.</p><p>• Handle email correspondence professionally and in a timely manner.</p><p>• Schedule appointments and manage calendars to support team efficiency.</p><p>• Address system errors and inconsistencies by reviewing and updating data regularly.</p><p>• Assist with lead and sales generation tasks to drive new business opportunities.</p>
<p>We are looking for a dedicated Personal Lines Customer Service Representative to join our client in the Lancaster, Pennsylvania area. This role involves assisting clients with their insurance needs, ensuring efficient service, and maintaining compliance with agency and carrier policies. The ideal candidate will thrive in a collaborative environment and be committed to delivering exceptional customer experiences.</p><p><br></p><p>Responsibilities:</p><p>• Provide support to the service assistant by managing client tasks from the Personal Lines service inbox.</p><p>• Assist clients with filing auto and home insurance claims and address billing inquiries.</p><p>• Update payment plans and follow up on property inspections to ensure compliance with agency processes.</p><p>• Write and review policies for existing clients, adhering to underwriting guidelines and completing necessary checklists.</p><p>• Conduct policy reviews, identify opportunities for cross-selling or upselling, and work to retain existing client policies.</p><p>• Record customer interactions in the agency management system.</p><p>• Organize daily priorities using desk management standards and maintain a streamlined workflow.</p><p>• Collaborate with the Personal Lines Sales and Service teams to achieve shared goals and enhance customer satisfaction.</p><p>• Build positive relationships with carrier personnel to ensure smooth operations.</p>
<p>Wilmington Delaware client, seeks a Customer Service Representative with a positive attitude and willingness to learn and adapt. This Customer Service Representative will engage with customers on order requests and updates, create and update customer files, draft customer quotes, assist with inventory management, fulfill customer orders, submit scheduling forms, attend weekly sales meetings, resolve customer inquiries, research and identify areas for process improvement, and provide administrative assistance where needed. The ideal candidate should have great communication skills, strong multi-tasking capabilities, and the ability to thrive within a team environment.</p><p><br></p><p>Major Responsibilities</p><p>· Fulfill customer inquiries</p><p>· Order/Vendor Management</p><p>· Build strong customer relationships</p><p>· Process Improvement</p><p>· Sales Support</p><p>· Maintain customer records</p><p>· Delivery Tracking</p><p>· Follow-up with all customer correspondence via phone and email</p><p>· Ability to transfer documentation into a Paperless Environment</p>
<p>Are you passionate about helping others and delivering outstanding service experiences? Join a local and growing team as a Customer Service Representative and become a valued resource to clients and partners.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Respond promptly and professionally to customer inquiries via phone, email, and chat.</li><li>Resolve questions, concerns and complaints, ensuring a positive outcome for each interaction.</li><li>Document conversations, update records and support case management processes.</li><li>Provide product and service information, leveraging digital tools and resources.</li><li>Collaborate with colleagues and other departments to enhance customer service efficiency.</li><li>Stay up to date with industry trends and internal knowledge systems to deliver accurate support.</li><li>Maintain the highest standards of confidentiality and professionalism at all times.</li></ul><p><br></p>
We are looking for a detail-oriented Test Center Administrator to join our team in Philadelphia, Pennsylvania on a contract basis. In this role, you will ensure the smooth operation of our testing facility while maintaining a secure and attentive environment for examinees. The ideal candidate will have strong organizational skills, a commitment to customer service, and the ability to adapt to flexible scheduling.<br><br>Responsibilities:<br>• Welcome examinees and verify their identification according to established procedures.<br>• Conduct security checks, including the use of wands, to ensure compliance with testing protocols.<br>• Monitor candidates throughout their exams to uphold a secure and fair testing environment.<br>• Address and resolve any issues or concerns that arise during the testing process promptly.<br>• Maintain the confidentiality and security of test materials and the facility at all times.<br>• Provide candidates with a comfortable and attentive experience during their exams.<br>• Record and report any irregularities or violations of company guidelines.<br>• Perform clerical tasks such as document scanning and answering inbound calls.<br>• Represent the organization’s values and uphold its standards in all interactions.<br>• Adapt to varying work schedules, including weekends and occasional evenings, as required.
<p>Are you passionate about delivering outstanding customer experiences and looking for your next challenge? Robert Half is seeking an enthusiastic Customer Service Representative to join a reputable and local team. </p><p><br></p><p>Key Responsibilities:</p><ul><li>Respond to customer inquiries through multiple channels (phone, email, chat) with professionalism and empathy</li><li>Assist customers in resolving issues, answering questions, and delivering product or service information accurately</li><li>Maintain detailed and accurate customer records in our systems</li><li>Work collaboratively with other departments to resolve complex issues and ensure customer satisfaction</li><li>Use technology solutions to manage workflows and improve response times</li><li>Support company initiatives that focus on continuous improvement, efficiency, and customer experience</li></ul><p><br></p>
<p>We are looking for a dedicated Bankruptcy Paralegal to join our law firm client's respected legal team in Wilmington, Delaware. In this role, you will provide essential administrative and legal support to the Bankruptcy department, ensuring smooth operations and high-quality service delivery. This position requires working on-site Monday through Friday, offering a competitive salary and benefits package.</p><p><br></p><p>Responsibilities:</p><p>• Provide comprehensive administrative support to the Bankruptcy department, ensuring deadlines are met and objectives are achieved.</p><p>• Maintain and update attorney calendars, paying special attention to court dates and case-related deadlines.</p><p>• Prepare routine court documents such as pleadings and engagement letters for attorney review and approval.</p><p>• Manage the opening of new cases and the closure of files as directed by attorneys.</p><p>• Communicate effectively with courtroom staff, including deputies, judicial assistants, and law clerks, in bankruptcy, state, and federal district courts.</p><p>• Handle electronic filing in Chancery Court, Bankruptcy Court, and District Court.</p><p>• Collaborate with attorneys and other team members to streamline legal processes and enhance efficiency.</p><p>• Ensure that all documentation is accurate, organized, and compliant with court requirements.</p>
<p>We are looking for an experienced Customer Service Representative to join a team on a contract basis in Blue Bell, Pennsylvania. In this role, you will provide exceptional service to customers in the vehicle aftermarket sector, handling inquiries, processing orders, and resolving issues effectively. This position is ideal for someone who thrives in a dynamic team environment and has a passion for delivering outstanding customer experiences.</p><p><br></p><p>Responsibilities:</p><p>• Respond promptly to customer inquiries via phone and E-Mail, ensuring a detail-oriented and supportive approach.</p><p>• Process customer orders accurately using proprietary order management systems.</p><p>• Manage product returns and warranty claims in compliance with company policies.</p><p>• Address and resolve customer concerns, providing clear solutions and maintaining satisfaction.</p><p>• Collaborate with team members to ensure seamless communication and service delivery.</p><p>• Maintain detailed records of customer interactions, orders, and transactions for reporting purposes.</p><p>• Utilize call center software to track tickets and monitor customer service metrics.</p><p>• Stay informed about aftermarket vehicle parts and services to assist customers effectively.</p><p>• Participate in team meetings and contribute to process improvements.</p><p>• Adhere to all company policies and procedures, ensuring compliance with relevant regulations.</p>
