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8 results for Noc Technician in Washington, DC

Network Engineer
  • Baltimore, MD
  • remote
  • Temporary to Hire
  • 60.00 - 100.00 USD / Hourly
  • <p><strong>Must-Haves</strong></p><ul><li>Strong Routing & Switching (CCNP-level)</li><li>Palo Alto & Cisco ASA firewall experience</li><li>Cisco ACI experience (support required, implementation/design preferred)</li><li>Azure networking preferred (AWS acceptable)</li><li>Wireless networking</li><li>Data center networking</li><li>Experience supporting and implementing network infrastructure</li></ul><p><strong>What They're Really Hiring</strong></p><p>Not looking for a pure operations person or pure architect.</p><p>Need someone who can:</p><ul><li>Handle daily operations</li><li>Troubleshoot tickets</li><li>Build and implement new sites</li><li>Support network/security infrastructure</li><li>Participate in infrastructure projects</li></ul><p><strong>Key Projects</strong></p><ul><li>Cisco ACI rollout (major initiative)</li><li>NAC deployment</li><li>Azure/cloud initiatives</li><li>Ongoing city site expansions</li></ul><p><strong>Environment</strong></p><ul><li>Hybrid</li><li>On-call rotation (1 week every 6-7 weeks)</li><li>Must be onsite during on-call week</li><li>Must be able to reach downtown Baltimore within 1 hour for emergencies</li></ul><p><strong>Target Candidates</strong></p><ul><li>Network Engineers</li><li>Infrastructure Engineers</li><li>Enterprise networking backgrounds</li><li>Government, healthcare, higher ed, large enterprise environments</li></ul><p><strong>Avoid</strong></p><ul><li>Junior Network Admins</li><li>Candidates looking for a step-up role</li><li>Firewall-light candidates</li><li>Candidates living too far from Baltimore</li><li>CCIE-level candidates likely exceed budget</li></ul><p><strong>Team</strong></p><ul><li>~7 Network Engineers</li><li>Hiring Manager: Teddy</li><li>Director: Eric French</li></ul><p><strong>Compensation</strong></p><ul><li>Contract-to-Hire</li><li>Conversion possible but not guaranteed</li><li>Budget targeted closer to strong CCNP-level talent</li></ul><p><strong>Process</strong></p><ul><li>High-priority opening</li><li>Ready to interview immediately</li><li>Submit through BCIT careers inbox</li></ul><p><br></p>
  • 2026-10-19T14:54:02Z
Systems Engineer
  • Arlington, VA
  • onsite
  • Temporary to Hire
  • 59.38 - 68.75 USD / Hourly
  • We are seeking a Systems Engineer to join our professional services team located in Arlington, Virginia, 22201, United States. In this role, you will be involved in a variety of tasks including independent projects to enhance or rectify issues within our IT infrastructure, daily management of servers and networks, and collaboration with the IT Help Desk to ensure superior customer service. <br><br>Responsibilities: <br><br>• Execute independent projects to augment functionality or resolve problems within the IT infrastructure<br>• Participate in the daily management, monitoring, and maintenance of servers, networks, and other infrastructure technology<br>• Collaborate with the IT Help Desk and its team members to ensure the highest degree of customer service<br>• Regularly report to IT Management on network performance, incident trends, projects, problems, and activities <br>• Act as the Problem Owner for IT system faults, including issue identification, coordination of staff, and vendors to assist in problem resolution <br>• Create departmental and team procedures, installation documentation, and work instructions as needed <br>• Perform monthly patching of Windows servers and laptops <br>• Assist other technicians and IT team members with installation, configuration, maintenance, and troubleshooting problems <br>• Monitor and report on daily system backups <br>• Assist in managing the user environment, actively monitoring corporate servers and applications<br>• Work as needed on IT projects to ensure customer needs are met in a courteous and professional manner.<br><br>This role offers a contract to hire employment opportunity.
  • 2026-10-01T13:23:48Z
Network Engineer
  • Baltimore, MD
  • onsite
  • Temporary / Contract
  • 55.41 - 75.08 USD / Hourly
  • We are looking for a Network Engineer to support and strengthen enterprise networking operations in Baltimore, Maryland. This long-term contract opportunity is suited for a detail-oriented individual who can maintain reliable connectivity, improve network performance, and help deliver secure infrastructure that supports daily business needs. The role involves hands-on technical work across installation, troubleshooting, optimization, and end-user support within a complex networking environment.<br><br>Responsibilities:<br>• Monitor network health and take proactive steps to maintain stable, high-performing connectivity across infrastructure.<br>• Install, configure, and support core networking equipment, including Cisco routers, firewalls, and related components.<br>• Troubleshoot incidents involving routing, firewall policies, and general network access to minimize service disruptions.<br>• Evaluate existing network architecture and recommend improvements that enhance reliability, security, and scalability.<br>• Administer and optimize routing protocols such as BGP to support efficient traffic flow between networks.<br>• Maintain and support security platforms including Palo Alto firewalls and Cisco ASA devices in alignment with operational requirements.<br>• Create and update technical documentation covering configurations, procedures, and support practices for network environments.<br>• Provide technical guidance and user support related to network connectivity, infrastructure usage, and operational best practices.
  • 2026-10-22T12:28:43Z
Senior Systems Administrator
  • Chantilly, VA
  • remote
  • Temporary to Hire
  • 64.00 - 83.70 USD / Hourly
  • <p><strong>Senior Systems Administrator</strong></p><p><strong>Location:</strong> Chantilly, VA (3 days onsite)</p><p><strong>Overview</strong></p><p>We are seeking a Senior Systems Administrator with strong Microsoft cloud administration experience to manage and support our Azure and Microsoft 365 environment. This role is heavily focused on cloud technologies rather than traditional on-premises infrastructure and will be responsible for administering identity, email, security, and collaboration platforms.</p><p><strong>Responsibilities</strong></p><ul><li>Administer and support Microsoft Azure and Entra ID environments.</li><li>Manage user accounts, permissions, Single Sign-On (SSO), and identity access governance.</li><li>Serve as the primary administrator for Microsoft 365 and the O365 Admin Center.</li><li>Manage Exchange Online, including mailbox administration, mail flow rules, and domain allow/block lists.</li><li>Administer Microsoft Defender security tools and respond to security-related requests.</li><li>Support and optimize cloud-based systems, policies, and processes.</li><li>Assist with SharePoint and Intune administration as needed.</li><li>Work with networking and security teams to manage firewall policies and access rules (not at a dedicated Network Engineer level).</li><li>Participate in occasional travel to support business and IT initiatives.</li></ul><p><strong>Required Qualifications</strong></p><ul><li>Strong hands-on experience administering Azure and Entra ID.</li><li>Experience managing Microsoft 365 environments beyond basic user provisioning and deprovisioning.</li><li>Exchange Online administration experience, including transport rules and domain management.</li><li>Experience with Microsoft Defender.</li><li>Solid understanding of cloud-first infrastructure and administration.</li></ul><p><strong>Preferred Qualifications</strong></p><ul><li>Experience with SharePoint Online.</li><li>Experience with Microsoft Intune.</li><li>Familiarity with firewall administration and network security policies.</li><li>Knowledge of CMMC compliance requirements and best practices.</li></ul><p><strong>Target Profile:</strong> A senior-level Microsoft cloud administrator who can independently manage Azure, Entra ID, Microsoft 365, Exchange Online, and Defender in a cloud-centric environment.</p>
  • 2026-10-13T15:33:43Z
Systems Admin / Tier‑3 Support
  • Baltimore, MD
  • onsite
  • Temporary / Contract
  • 39.59 - 45.84 USD / Hourly
  • We are looking for an experienced Systems Admin / Tier-3 Support specialist to join a healthcare-focused organization in Baltimore, Maryland. This Long-term Contract opportunity is ideal for someone who thrives in a hands-on technical environment, takes initiative, and can provide advanced support across core infrastructure and end-user systems. The role supports a distributed organization with a sizable user base and multiple sites, requiring strong expertise in Microsoft technologies, endpoint administration, and hybrid identity management. You will work closely with a collaborative IT team while serving as a senior escalation point and helping strengthen day-to-day operational stability.<br><br>Responsibilities:<br>• Oversee administration of core IT platforms, including help desk tools, endpoint management solutions, backup systems, and patch deployment processes.<br>• Maintain and support a hybrid identity environment with a strong emphasis on on-premises Active Directory, including user and computer administration, group policy management, permissions, and security group oversight.<br>• Manage Microsoft 365 administration tasks such as identity configuration, portal administration, synchronization with Azure AD, conditional access, and group-based settings.<br>• Perform advanced troubleshooting and resolution for escalated infrastructure, systems, and endpoint issues across a multi-site environment.<br>• Support ongoing server and workstation maintenance to help ensure reliable performance, system availability, and compliance with operational standards.<br>• Contribute to cloud adoption efforts by identifying and assisting with opportunities to transition appropriate on-premises services to cloud-based platforms.<br>• Handle selected security and configuration-related activities as part of broader systems administration responsibilities.<br>• Provide guidance and technical mentorship to entry-level IT team members while acting as a senior resource for complex support needs.
  • 2026-09-24T20:53:45Z
Help Desk/Desktop Support Analyst
  • Mclean, VA
  • remote
  • Temporary to Hire
  • 18.21 - 21.09 USD / Hourly
  • <p>We are looking for a Help Desk/Desktop Support Analyst to provide responsive technical support for end users. This Contract to permanent opportunity is well suited to someone who enjoys resolving hardware, software, and access-related issues while delivering detail-oriented customer service. The ideal candidate brings strong desktop support experience, works effectively in a structured environment, and is prepared to meet eligibility requirements associated with supporting federally aligned work.</p><p><br></p><p>Responsibilities:</p><p>• Provide day-to-day assistance to users by diagnosing and resolving desktop, laptop, operating system, and common application issues.</p><p>• Manage incoming service requests through the ticketing system, prioritize tasks appropriately, and maintain accurate case updates through resolution.</p><p>• Support Windows-based environments by troubleshooting performance problems, login issues, and general workstation functionality.</p><p>• Assist with account access and directory-related tasks, including user support connected to Active Directory environments.</p><p>• Deliver technical guidance on Microsoft Office applications, including routine support for Excel and other core productivity tools.</p><p>• Escalate complex incidents when needed and work with internal teams to ensure timely restoration of service.</p><p>• Document troubleshooting steps, solutions, and recurring issues to improve service consistency and knowledge sharing.</p><p>• Contribute to a reliable end-user support experience by communicating clearly, setting expectations, and following established service procedures.</p>
  • 2026-10-07T13:13:47Z
Help Desk Analyst II
  • Baltimore, MD
  • onsite
  • Temporary / Contract
  • 24.70 - 28.60 USD / Hourly
  • We are looking for an experienced Help Desk Analyst II to support day-to-day technology needs for a mission-driven healthcare and social assistance organization in Baltimore, Maryland. This Long-term Contract opportunity is ideal for someone who is comfortable providing onsite support, resolving a wide range of end-user issues, and delivering excellent service to employees with varying levels of technical ability. The role focuses on troubleshooting modern workplace tools, maintaining smooth operation of conference room technology, and ensuring timely ticket resolution in a fast-paced environment.<br><br>Responsibilities:<br>• Provide onsite technical support for staff by diagnosing and resolving hardware, software, account access, and workstation issues across Windows 11, Linux, and Microsoft-based environments.<br>• Manage incoming service requests through Zendesk, prioritize issues appropriately, and resolve Tier I and Tier II incidents while escalating more advanced problems when necessary.<br>• Support Office 365 applications, Okta single sign-on access, and other cloud-based business tools to keep employees productive and secure.<br>• Maintain and troubleshoot Zoom-enabled conference room systems, including collaboration technology such as Neat and Poly devices, to ensure reliable meeting experiences.<br>• Assist users with content access and collaboration platforms, including cloud document management tools, while promoting efficient day-to-day usage.<br>• Work closely with a small technology team to deliver responsive service, share updates on recurring issues, and contribute to consistent support practices.<br>• Communicate clearly with users of different technical backgrounds, providing patient guidance and practical solutions that improve the overall support experience.<br>• Document troubleshooting steps, resolutions, and escalation details accurately within the ticketing system to support visibility and knowledge sharing.
  • 2026-10-07T15:08:45Z
IT Change Manager – Tax Modernization Project
  • Baltimore, MD
  • onsite
  • Temporary / Contract
  • 55.41 - 75.05 USD / Hourly
  • We are looking for an experienced IT Change Manager to support a high-visibility tax modernization initiative. This long-term contract opportunity is suited for a detail-oriented individual who can guide organizational adoption, strengthen stakeholder engagement, and help teams navigate change within a complex public-sector environment. The role blends change leadership, communication planning, and business partnership to improve operational effectiveness and service outcomes for residents and businesses.<br><br>Responsibilities:<br>• Lead change management activities that support the successful adoption of technology and process improvements tied to the tax modernization program.<br>• Develop and carry out communication, stakeholder engagement, and readiness strategies that help employees and business partners understand upcoming changes.<br>• Partner with cross-functional teams to gather business needs, translate impacts, and align change plans with project goals and operational priorities.<br>• Create and maintain business requirement documentation, training support materials, and adoption plans for affected departments and users.<br>• Assess organizational impacts, identify resistance risks, and recommend practical actions that improve user readiness and participation.<br>• Collaborate with technical and functional teams working across ERP and business application platforms, including Epicor and Oracle NetSuite-related environments.<br>• Track change adoption metrics, collect feedback from stakeholders, and adjust engagement approaches to improve outcomes throughout the project lifecycle.<br>• Support implementation coordination where system updates, integrations, or application enhancements require structured communication and end-user preparation.
  • 2026-10-22T12:28:43Z