<p>Robert Half is seeking a Customer Support Specialist who is responsible for delivering high-quality service to customers, addressing inquiries, and resolving issues in a timely manner for our Silver Spring client. This position requires excellent communication, problem-solving, and relationship-building skills. This role becomes hybrid after training </p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Respond to customer inquiries via phone, email, or chat in a professional and timely manner.</p><p>• Troubleshoot and resolve product or service issues effectively.</p><p>• Document customer interactions and resolutions in CRM software.</p><p>• Collaborate with internal teams to escalate and resolve complex customer concerns.</p><p>• Identify opportunities for process improvement based on customer feedback.</p>
A well-known credit union is seeking multiple Customer Service Representatives to assist their call center! <br><br>Essential Duties and Responsibilities:<br><br>• Handle a large volume of inbound and outbound telephone calls while providing courteous and personal service. <br>• Take ownership of every member interaction supporting first call resolution. <br>• Provide accurate, valid and complete information by using the correct procedures and available tools. <br>• Follow communication procedures, guidelines and policies. <br>• Handle member complaints, providing appropriate solutions. <br>• Adhere to established security procedures when verifying members prior to addressing their call. <br>• Carefully review member profile on core data and workflow computer system to reference member sales or service records to identify any previous issues that might assist with resolving their call. <br>• Analyze member needs, match services and loan products as needed, and promote automated services. Refer new accounts, new suffixes, and complete applications for automated services based on member needs. <br>• Provide detailed information to members on all Credit Union promotions and special account offerings.<br>• Respond to members’ questions; resolve both financial and non-financial account discrepancies. <br>• Update member records with details of the call and the response. <br>• Meet specific, measurable service goals and handle multiple call queues. <br>• Adhere to and uphold all policies and procedures of the credit union. <br>• Correct errors on member’s accounts; calculate penalties and dividends, when required. <br>• Review account memos to ensure they are current and applicable.
<p>We are looking for a <strong>Bilingual Customer Experience Specialist</strong> who is passionate about delivering exceptional service and building strong relationships with customers. This role requires fluency in English and Spanish and offers an opportunity for growth into a permanent position.</p><p><br></p><p><strong>Key Responsibilities</strong></p><p><strong>Customer Support:</strong></p><ul><li>Respond to customer inquiries via phone, email, and chat in both English and Spanish.</li><li>Provide accurate information about products, services, and policies.</li><li>Ensure a positive and professional customer experience at all times.</li></ul><p><strong>Issue Resolution:</strong></p><ul><li>Investigate and resolve customer concerns promptly and effectively.</li><li>Escalate complex issues to the appropriate department when necessary.</li><li>Follow up to ensure customer satisfaction and resolution.</li></ul><p><strong>Data Management:</strong></p><ul><li>Maintain detailed and accurate records in CRM systems.</li><li>Update customer profiles and track interactions for quality assurance.</li><li>Generate reports as needed for management review.</li></ul><p><br></p>
<p>Are you an experienced <strong>Call Center Representative</strong> looking for a fulfilling career opportunity with room for growth? Join a dynamic organization where your expertise in customer service will make a difference in helping customers resolve issues, get answers, and feel supported. This <strong>temporary-to-hire opportunity</strong> offers stability, career progression, and the potential for hybrid work after permanent placement!</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Provide outstanding customer service by answering inbound calls, assisting customers with inquiries, and resolving complaints in a timely and professional manner.</li><li>Document interactions accurately in the system and update customer records as necessary.</li><li>Work collaboratively with team members to ensure excellent service delivery that meets quality standards.</li><li>Maintain a positive and empathetic demeanor, even in high-pressure scenarios, to support customer satisfaction.</li></ul><p><strong>Why Apply?</strong></p><ul><li><strong>Career Growth:</strong> Opportunity to transition into a permanent role.</li><li><strong>Potential for Hybrid Work:</strong> Onsite role to start, with the possibility of transitioning to hybrid work arrangements after permanent hire.</li><li><strong>Supportive Environment:</strong> Join a team dedicated to excellent customer service and employee professional growth.</li><li><strong>Competitive Pay:</strong> Earn a competitive salary with a clear pathway to full-time benefits after being hired permanently.</li></ul><p><br></p>
<p>Our client in <strong>Fairfax, Virginia</strong> is seeking a <strong>part-time Seasonal Tax Support Specialist</strong> to assist their team throughout busy season. This role is ideal for someone who has experience preparing individual or small business tax returns and enjoys supporting a tax department with data entry, document review, and organizational tasks. This is a great opportunity for someone seeking part-time work while contributing to a high-volume tax environment.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><p> • Assist with preparing basic individual and business tax returns under supervision</p><p> • Enter tax data and supporting information into internal systems</p><p> • Review W-2s, 1099s, and other tax documents for completeness and accuracy</p><p> • Help maintain organized client files and workpapers</p><p> • Support senior tax staff with simple schedules and reconciliations</p><p> • Assist with department deadlines, extensions, and general administrative tasks</p>
<p>Our client in <strong>Reston, Virginia</strong> is seeking a <strong>part-time Seasonal Tax Support Specialist</strong> to assist their team throughout busy season. This role is ideal for someone who has experience preparing individual or small business tax returns and enjoys supporting a tax department with data entry, document review, and organizational tasks. This is a great opportunity for someone seeking part-time work while contributing to a high-volume tax environment.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><p> • Assist with preparing basic individual and business tax returns under supervision</p><p> • Enter tax data and supporting information into internal systems</p><p> • Review W-2s, 1099s, and other tax documents for completeness and accuracy</p><p> • Help maintain organized client files and workpapers</p><p> • Support senior tax staff with simple schedules and reconciliations</p><p> • Assist with department deadlines, extensions, and general administrative tasks</p>
<p>Our client in <strong>McLean, Virginia</strong> is seeking a <strong>part-time Seasonal Tax Support Specialist</strong> to assist their team throughout busy season. This role is ideal for someone who has experience preparing individual or small business tax returns and enjoys supporting a tax department with data entry, document review, and organizational tasks. This is a great opportunity for someone seeking part-time work while contributing to a high-volume tax environment.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><p> • Assist with preparing basic individual and business tax returns under supervision</p><p> • Enter tax data and supporting information into internal systems</p><p> • Review W-2s, 1099s, and other tax documents for completeness and accuracy</p><p> • Help maintain organized client files and workpapers</p><p> • Support senior tax staff with simple schedules and reconciliations</p><p> • Assist with department deadlines, extensions, and general administrative tasks</p>
<p>The <strong>Dispatcher</strong> is responsible for coordinating and managing the scheduling and dispatching of personnel, vehicles, or equipment to ensure efficient operations. This role requires excellent communication, organizational, and problem-solving skills to manage logistics, respond to emergencies, and maintain accurate records.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Receive and respond to calls, emails, or messages from customers, drivers, or field staff.</li><li>Schedule and dispatch drivers, service technicians, or delivery personnel according to priorities and availability.</li><li>Monitor the location and status of vehicles or staff using dispatching software or GPS tracking systems.</li><li>Communicate with drivers or field personnel to provide updates, instructions, and support.</li><li>Maintain accurate records of calls, routes, deliveries, and service activities.</li><li>Handle emergency and non-emergency situations calmly and efficiently.</li><li>Coordinate with other departments (maintenance, customer service, management) to ensure smooth workflow.</li><li>Prepare daily or weekly reports on operations, productivity, and incidents.</li><li>Ensure compliance with company policies, safety regulations, and service standards.</li></ul><p><br></p>
<p>Our client in <strong>Manassas, Virginia</strong> is seeking a <strong>part-time Seasonal Tax Support Specialist</strong> to assist their team throughout busy season. This role is ideal for someone who has experience preparing individual or small business tax returns and enjoys supporting a tax department with data entry, document review, and organizational tasks. This is a great opportunity for someone seeking part-time work while contributing to a high-volume tax environment.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><p> • Assist with preparing basic individual and business tax returns under supervision</p><p> • Enter tax data and supporting information into internal systems</p><p> • Review W-2s, 1099s, and other tax documents for completeness and accuracy</p><p> • Help maintain organized client files and workpapers</p><p> • Support senior tax staff with simple schedules and reconciliations</p><p> • Assist with department deadlines, extensions, and general administrative tasks</p>
We are looking for a skilled Call Center Representative to join our team in Middle River, Maryland. In this Contract to permanent position, you will be responsible for delivering exceptional customer service in a high-volume call center environment. This role requires strong communication abilities, multitasking skills, and a commitment to ensuring customer satisfaction.<br><br>Responsibilities:<br>• Respond to a high volume of inbound calls with professionalism and a friendly demeanor.<br>• Address customer inquiries, provide accurate product information, and offer effective solutions.<br>• Utilize multiple computer systems to locate, analyze, and document necessary information efficiently.<br>• Maintain a customer-first approach, demonstrating empathy and understanding during interactions.<br>• Accurately update customer accounts and document all interactions in the system.<br>• Work collaboratively with other departments to resolve complex customer issues.<br>• Consistently meet or exceed performance metrics and quality standards.<br>• Stay informed about company products, industry updates, and relevant policies.<br>• Provide feedback and suggestions to improve processes and enhance customer experiences.
<p>Our client in <strong>Fairfax, Virginia</strong> is seeking a <strong>full-time Seasonal Tax Support Associate</strong> to join their team during the upcoming busy season. This role is well-suited for someone with prior experience preparing individual and business returns who enjoys working in a fast-paced environment. The position focuses on tax data entry, document organization, and providing support to licensed tax professionals to ensure timely and accurate processing of returns.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><p> • Assist with preparing basic individual and business tax returns under supervision</p><p> • Enter tax data and supporting information into internal systems</p><p> • Review W-2s, 1099s, and other tax documents for completeness and accuracy</p><p> • Help maintain organized client files and workpapers</p><p> • Support senior tax staff with simple schedules and reconciliations</p><p> • Assist with department deadlines, extensions, and general administrative tasks</p>
<p>Our client in <strong>Manassas, Virginia</strong> is seeking a <strong>full-time Seasonal Tax Support Associate</strong> to join their team during the upcoming busy season. This role is well-suited for someone with prior experience preparing individual and business returns who enjoys working in a fast-paced environment. The position focuses on tax data entry, document organization, and providing support to licensed tax professionals to ensure timely and accurate processing of returns.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><p> • Assist with preparing basic individual and business tax returns under supervision</p><p> • Enter tax data and supporting information into internal systems</p><p> • Review W-2s, 1099s, and other tax documents for completeness and accuracy</p><p> • Help maintain organized client files and workpapers</p><p> • Support senior tax staff with simple schedules and reconciliations</p><p> • Assist with department deadlines, extensions, and general administrative tasks</p>
<p>The Order Entry Specialist is responsible for accurately and efficiently processing sales orders, customer data, and related documentation to ensure smooth business operations. This role serves as an essential link between customers, sales, and operations teams, maintaining a high level of accuracy and excellent communication throughout the order lifecycle.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Receive, review, and enter customer orders and data into the company’s order management system.</li><li>Verify order details for accuracy, including pricing, inventory availability, and shipping information.</li><li>Communicate with customers, sales, and internal departments to resolve any discrepancies or questions related to orders.</li><li>Monitor order status to ensure timely processing, shipping, and delivery.</li><li>Maintain accurate electronic and paper records of all orders and associated documents.</li><li>Assist with generating order reports and coordinating with production or shipping teams as needed.</li><li>Provide responsive customer service and proactively address client inquiries.</li><li>Identify areas for process improvement and contribute to team projects when required.</li></ul><p><br></p>
<p>Our client in <strong>Reston, Virginia</strong> is seeking a <strong>full-time Seasonal Tax Support Associate</strong> to join their team during the upcoming busy season. This role is well-suited for someone with prior experience preparing individual and business returns who enjoys working in a fast-paced environment. The position focuses on tax data entry, document organization, and providing support to licensed tax professionals to ensure timely and accurate processing of returns.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><p> • Assist with preparing basic individual and business tax returns under supervision</p><p> • Enter tax data and supporting information into internal systems</p><p> • Review W-2s, 1099s, and other tax documents for completeness and accuracy</p><p> • Help maintain organized client files and workpapers</p><p> • Support senior tax staff with simple schedules and reconciliations</p><p> • Assist with department deadlines, extensions, and general administrative tasks</p>
<p>Our client in <strong>McLean, Virginia</strong> is seeking a <strong>full-time Seasonal Tax Support Associate</strong> to join their team during the upcoming busy season. This role is well-suited for someone with prior experience preparing individual and business returns who enjoys working in a fast-paced environment. The position focuses on tax data entry, document organization, and providing support to licensed tax professionals to ensure timely and accurate processing of returns.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><p> • Assist with preparing basic individual and business tax returns under supervision</p><p> • Enter tax data and supporting information into internal systems</p><p> • Review W-2s, 1099s, and other tax documents for completeness and accuracy</p><p> • Help maintain organized client files and workpapers</p><p> • Support senior tax staff with simple schedules and reconciliations</p><p> • Assist with department deadlines, extensions, and general administrative tasks</p>
<p>Robert Half Finance is actively searching for a full-time Accounts Payable Specialist to join a great client of ours near Laurel, MD. This is a full-time direct-full-time opportunity that comes with amazing benefits. Your duties will include matching, batching, and coding invoices, resolving A/P issues, processing checks and handling special accounting projects. Our client offers amazing benefits and a very tenured team to learn from. For more information you can contact Cody Marshall at Robert Half.</p><p><br></p><p>What you get to do every day:</p><p>- Handle the administrative needs of the AP/Finance Department</p><p>- Carry out daily processes and controls accurately and on time, and ensure compliance with company policies</p><p>- Produce full-cycle A/P</p><p>- Complete special projects on an as-needed basis</p><p>- Open, sort, and deliver department mail on a daily basis</p><p>- Help with internal and external audits as required</p><p>- Sort, log, scan, and file invoices, checks, and other documents</p><p>- Verify, log and mail checks, including expediting special handling</p><p>- Handle the customer service needs of internal business partners</p>
<p>We are seeking a knowledgeable and customer-focused <strong>Affordable Housing Specialist</strong> with <strong>Section 8 housing and Tax Recertification experience</strong>. The ideal candidate will be responsible for leasing affordable housing units, ensuring compliance with HUD and Section 8 program requirements, and supporting residents through the application and move-in process. This role plays a vital part in maintaining occupancy levels, building strong resident relationships, and ensuring regulatory compliance.</p><p><strong> </strong></p><p><strong>Key Responsibilities:</strong></p><ul><li>Conduct leasing activities for affordable housing units, including marketing, showing units, and assisting with applications.</li><li>Process and certify Section 8 applications, annual re-certifications, and interim recertifications in compliance with HUD guidelines and local housing authorities.</li><li>Verify applicant eligibility by collecting and reviewing required income documentation, third-party verifications, and other necessary forms.</li><li>Ensure full compliance with Fair Housing laws, HUD regulations, and company policies.</li><li>Coordinate and schedule move-ins, inspections, and lease signings.</li><li>Maintain accurate records in property management software (e.g., Yardi, Entrada, RealPage, or similar).</li><li>Respond to resident inquiries, complaints, and maintenance requests with professionalism and urgency.</li><li>Assist in rent collection, late notices, and other administrative support duties.</li><li>Work closely with housing authorities and compliance teams to ensure accurate and timely reporting.</li><li>Support community engagement and resident retention efforts.</li></ul>
<p>Robert Half is seeking a detail-oriented and customer-focused <strong>Inside Sales Representative</strong> to support our sales team and customers in Laurel, MD. This position plays a key role in managing orders, responding to customer inquiries, preparing quotes, and ensuring a smooth sales process from start to finish — without the responsibility of direct selling. The ideal candidate is organized, proactive, and enjoys working with both internal teams and external customers. If interested, please apply or contact Cody Marshall at Robert Half to learn more. </p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Serve as a primary point of contact for customers via phone and email.</li><li>Prepare and process customer quotes, purchase orders, and invoices accurately and in a timely manner.</li><li>Support the external sales team by providing product information, pricing, availability, and order status updates.</li><li>Coordinate with production, shipping, and accounting departments to ensure on-time delivery and accurate order fulfillment.</li><li>Maintain accurate customer records and order history in the company’s CRM or ERP system.</li><li>Respond promptly to customer inquiries, resolving issues and escalating concerns when necessary.</li><li>Assist with preparing sales reports, forecasts, and other administrative tasks.</li><li>Build strong internal relationships to ensure efficient communication between departments.</li><li>Provide exceptional customer service and contribute to overall customer satisfaction.</li></ul>
<p>Our client in Fairfax, Virginia is seeking a reliable <strong>Accounts Receivable Specialist</strong> to join their team. If you enjoy invoice tracking, solving payment issues, and maintaining positive client relationships, this could be a great match.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Prepare and send invoices in a timely manner</li><li>Monitor accounts for overdue payments and follow up as needed</li><li>Resolve billing discrepancies and customer payment issues</li><li>Process incoming payments and update records</li><li>Reconcile AR activity and assist with aging reports</li></ul>
<p>We are offering a short-term contract employment opportunity for a Part Time Receptionist. This position is based in Arlington, Virginia, you will be the first point of contact for clients, ensuring their queries are addressed, and their needs are met with utmost efficiency. Can start immediately. <strong>Must be able to work on Thanksgiving Day November 27th from 3 pm to 11 pm.</strong></p><p>Responsibilities: </p><p>• Providing top-notch customer service to clients</p><p>• Managing inbound calls and addressing inquiries promptly</p><p>• Assisting with administrative tasks as needed</p><p>• Use interpersonal skills to create a welcoming and friendly environment for all visitors and staff.</p><p>• Assist in maintaining the office environment, replenishing breakroom and office supplies as needed.</p><p>• Organize and maintain files, ensuring easy accessibility and up-to-date records</p><p><br></p>
<p>We are offering a contract for a receptionist role based in Sterling, Virginia. This role is integral to our operations, where the Receptionist will serve as the first point of contact for all our clients and visitors, ensuring a smooth flow of communication both internally and externally. You will be working every Saturday 9 am to 5 pm.</p><p>Responsibilities:</p><p>• Operate a multi-line phone system, directing calls and inquiries to the appropriate department or person.</p><p>• Provide excellent customer service, addressing client inquiries and issues promptly and professionally.</p><p>• Perform data entry tasks, updating and maintaining accurate records of client information.</p><p>• Handle email correspondence professionally and effectively, ensuring timely responses to all communications.</p><p>• Use interpersonal skills to create a welcoming and friendly environment for all visitors and staff.</p><p>• Utilize Microsoft Office Suite (Outlook, Word, and Excel) to efficiently handle administrative tasks.</p><p>• Organize and maintain files, ensuring easy accessibility and up-to-date records.</p><p>• Assist in maintaining the office environment, replenishing breakroom and office supplies as needed.</p><p><br></p>
<p>We are looking for an organized and detail-oriented Part Time Receptionist for a contract position. This is a position based in Sterling, Virginia, requiring strong communication skills and a business-focused demeanor. The ideal candidate will efficiently manage front desk operations and demonstrate proficiency in handling multi-line phone systems. You will be working Tuesday, Thursday, Friday and Saturday from 9 am to 6 pm.</p><p><br></p><p>Responsibilities:</p><p>• Greet and assist visitors in a courteous and friendly manner.</p><p>• Manage inbound calls and provide accurate information or route them to the appropriate contacts.</p><p>• Maintain the organization of the front desk area to ensure a welcoming environment.</p><p>• Coordinate and manage scheduling through a company calendar using Microsoft Office Suite.</p><p>• Perform basic administrative tasks, such as filing, data entry, and correspondence.</p><p>• Proficiency in managing multi-line phone systems or switchboards.</p><p>• Strong communication skills, both verbal and written.</p><p>• Familiarity with Microsoft Office Suite.</p><p>• Attention to detail and strong organizational skills.</p><p>• Detail-oriented attire is required for the role.</p><p><br></p>
<p>We are looking for a detail-oriented and friendly Receptionist to join our team on a contract basis in Reston, Virginia. In this role, you will be the first point of contact for visitors and callers, ensuring smooth communication and providing excellent customer service. This position is ideal for someone with strong organizational skills and the ability to manage multiple tasks efficiently. This position is onsite Monday to Friday 7 am to 4 pm.</p><p><br></p><p>Your responsibilities in this role </p><p><br></p><p>- Handle and route all incoming phone calls </p><p>- Manage various office files and provide general office filing support </p><p>- Be an asset to other administrative staff with support overflow work, including word processing, data entry and Internet research tasks </p><p>- Receive, review, and distribute incoming mail according to specified procedures </p><p>- Create a welcoming environment for visitors </p><p>- Wield strong prioritization skills and a sense of urgency </p>
<p>We are offering a short-term contract employment opportunity for a On-Call Receptionist. This position is based in Reston, Virginia, you will be the first point of contact for clients, ensuring their queries are addressed, and their needs are met with utmost efficiency. This position is onsite.</p><p><br></p><p>Responsibilities: </p><p><br></p><p>• Providing top-notch customer service to clients</p><p>• Handling a multiline phone system</p><p>• Managing inbound calls and addressing inquiries promptly</p><p>• Assisting with administrative tasks as needed</p><p>• Use interpersonal skills to create a welcoming and friendly environment for all visitors and staff.</p><p>• Assist in maintaining the office environment, replenishing breakroom and office supplies as needed.</p><p>• Organize and maintain files, ensuring easy accessibility and up-to-date records</p>
<p>We are seeking a contract Receptionist to provide front desk coverage for a few days' temporary at an organization in Manassas, Virginia. This Receptionist position requires someone who is detail-oriented and excels in customer service and administrative tasks, ensuring smooth operations during the assignment. The Receptionist will be organized, detail-oriented, and comfortable managing multiple responsibilities.</p><p> </p><p>Responsibilities:</p><p>•Handle reception area </p><p>• Greet visitors </p><p>• Handle phone calls</p><p>•Process mailings </p><p>• Work in MS Office Suite</p><p>• Looking for someone that just wants temporary work </p><p>•Great communication skills </p>
