<p>We are looking for a meticulous Customer Service Representative to join our team located in a Fairfax, Virginia. As a Customer Service Representative, you will be primarily tasked with maintaining customer accounts, resolving customer queries, and processing customer applications. This role is an excellent opportunity if you are looking to get your foot on the door of a great company.</p><p>Responsibilities:</p><p>• Efficiently address and resolve customer inquiries</p><p>• Conduct regular monitoring and maintenance of customer accounts</p><p>• Handle mailings.</p><p>• Ensure customer records are accurate and up to date</p><p>• Uphold high standards of customer service at all times</p><p>• Utilize Microsoft Word, Excel, and Outlook for various tasks.</p><p>• Handle both inbound and outbound customer calls.</p><p>• Document all customer interactions and communications. </p><p>• Perform data entry tasks related to customer service.</p><p><br></p><p><br></p>
<p>Robert Half is currently searching for an articulate, highly skilled Part Time Customer Service Representative to provide outstanding service to our client's customers and potential customers. This is an onsite Customer Service Representative opportunity based in Chantilly, Virginia, working Monday to Friday from 10 am to 4 pm. The ideal Customer Service Representative will be customer-focused, detail orientated, and target driven. </p><p>Responsibilities:</p><p><br></p><p>• Handle both inbound and outbound customer calls, emails, chat and in-person requests.</p><p>• Proactively communicate with customers to address and resolve sales and service issues</p><p>• Identify and assess customers' needs to achieve satisfaction.</p><p>• Build sustainable relationships and trust with customer accounts through open and interactive communication.</p><p>• Provide membership help.</p><p>• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.</p><p>• Follow communication procedures, guidelines and policies.</p><p>• Take the extra mile to engage customers.</p>
<p>Robert Half is currently searching for an articulate, highly skilled Customer Service Representative to provide outstanding service to our client's customers and potential customers. This is an onsite Customer Service Representative opportunity based in Fairfax, Virginia, working Monday to Friday. The ideal Customer Service Representative will be customer-focused, detail orientated, and target driven. </p><p>Responsibilities:</p><p>• Handle both inbound and outbound customer calls, emails, chat and in-person requests.</p><p>• Proactively communicate with customers to address and resolve sales and service issues</p><p>• Identify and assess customers' needs to achieve satisfaction.</p><p>• Build sustainable relationships and trust with customer accounts through open and interactive communication.</p><p>• Provide accurate, valid and complete information by using the right methods/tools.</p><p>• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.</p><p>• Follow communication procedures, guidelines and policies.</p><p>• Take the extra mile to engage customers.</p><p><br></p>
<p>We are looking for a dedicated Customer Service Representative to join our team in Chantilly, Virginia. The Customer Service Representative will be the first point of contact for customers, delivering attentive and welcoming service to ensure a positive experience.</p><p><br></p><p>Responsibilities:</p><p>• Greet customers warmly as they arrive and ensure a welcoming atmosphere.</p><p>• Serve as the first point of contact, answering questions and addressing inquiries promptly.</p><p>• Provide accurate information about services and products to customers.</p><p>• Maintain a detail-oriented demeanor and appearance at all times.</p><p>• Utilize Microsoft Office Suite to manage basic administrative tasks and records.</p><p>• Ensure the reception area is organized and presentable.</p><p>• Collaborate with team members to address customer needs efficiently.</p><p>• Handle customer complaints or concerns with poise and professionalism.</p><p>• Uphold company standards for customer service and satisfaction.</p>
<p><strong>Job Summary:</strong></p><p>We are seeking a <strong>Bilingual Customer Service Representative (English-Spanish)</strong> to provide exceptional service to a diverse customer base. The ideal candidate will be fluent in both English and Spanish and skilled in communicating clearly and professionally across various channels including phone, email, and chat. You will assist customers with inquiries, resolve concerns, and ensure a positive customer experience.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Respond to customer inquiries in <strong>both English and Spanish</strong> via phone, email, chat, or in-person.</li><li>Provide accurate information regarding products, services, billing, and policies.</li><li>Resolve customer complaints efficiently while maintaining a positive and empathetic attitude.</li><li>Document all customer interactions and maintain up-to-date records in our CRM system.</li><li>Escalate complex issues to supervisors or appropriate departments when necessary.</li><li>Adhere to company policies, procedures, and performance standards.</li><li>Maintain a thorough knowledge of company products and services to better assist customers.</li><li>Meet individual and team performance goals such as call resolution time, customer satisfaction, and productivity metrics.</li></ul><p><br></p>
We are looking for a Customer Service Representative to join our team on a contract basis in Linthicum, Maryland. In this role, you will represent our services at various events, webinars, and benefits fairs, ensuring attendees receive a welcoming and informative experience. This position requires excellent communication skills, a detail-oriented demeanor, and the ability to work in a dynamic environment.<br><br>Responsibilities:<br>• Act as the primary representative at events, webinars, and benefits fairs, showcasing company services and engaging attendees.<br>• Deliver concise and impactful presentations to educate attendees on available programs and services.<br>• Set up event tables and materials in advance, ensuring an organized and thorough display.<br>• Provide clear and friendly guidance to employees, encouraging them to register on the company website.<br>• Collaborate with on-site representatives to ensure smooth event execution and a positive experience for all participants.<br>• Gather post-event feedback on training effectiveness and attendee interactions to identify areas for improvement.<br>• Stand and interact with attendees for extended periods of time while maintaining a warm and approachable demeanor.<br>• Adhere to business casual dress code guidelines, ensuring a neat and detail-oriented appearance at all times.
We are looking for a motivated and goal-oriented Customer Service Representative to join our team on a contract basis in Washington, District of Columbia. In this role, you will be the first point of contact for customers, delivering exceptional service and resolving inquiries efficiently. Your ability to handle inbound and outbound calls with attention to detail and accuracy will be key to ensuring customer satisfaction.<br><br>Responsibilities:<br>• Respond promptly to inbound customer inquiries, providing accurate information and resolutions.<br>• Handle outbound calls to follow up on customer issues or provide additional support.<br>• Accurately process orders and maintain detailed records of customer transactions.<br>• Ensure timely and precise communication across all customer interactions.<br>• Collaborate with team members to identify and implement process improvements.<br>• Address customer complaints with empathy and find effective solutions.<br>• Maintain knowledge of company products and services to assist customers effectively.<br>• Adhere to company policies and procedures while meeting performance targets.<br>• Utilize call center tools and systems to manage and document interactions efficiently.
We are looking for dedicated Customer Service Representatives to join a dynamic credit union call center in Edgewood, Maryland. In this long-term contract position, you will play a vital role in ensuring member satisfaction by delivering exceptional service and resolving inquiries efficiently. This role offers the opportunity to make a meaningful impact on the financial well-being of members while working in a collaborative and detail-oriented environment.<br><br>Responsibilities:<br>• Handle incoming member calls with care and efficiency, aiming for first-call resolution and a positive experience.<br>• Provide accurate and detailed information by leveraging established procedures and available tools.<br>• Address member concerns effectively, offering appropriate solutions and escalating issues when necessary.<br>• Adhere to security protocols while verifying member identities before assisting with their inquiries.<br>• Review member profiles in the core data system to identify previous interactions and ensure seamless service.<br>• Assess member needs, recommend suitable services or loan products, and promote automated solutions.<br>• Inform members about ongoing promotions and account offerings, enhancing their understanding of available benefits.<br>• Resolve financial and non-financial account discrepancies and update member records with call details.<br>• Meet service goals and manage multiple call queues efficiently.<br>• Uphold credit union policies and procedures while ensuring accuracy in account corrections and calculations.
We are looking for a success-driven and detail-oriented Customer Service Representative to join our team on a contract basis in Linthicum, Maryland. In this role, you will serve as the face of our organization, engaging with attendees at events, webinars, and benefits fairs. This position requires a high level of reliability, excellent communication skills, and the ability to provide a welcoming and informative experience to event participants.<br><br>Responsibilities:<br>• Represent the organization's services at events, webinars, and benefits fairs while providing engaging and informative interactions.<br>• Deliver concise and effective presentations, including "elevator pitches," to ensure smooth event flow.<br>• Prepare for events by reviewing training materials and familiarizing yourself with the services offered.<br>• Set up event tables with provided materials and arrive early for preparation and check-in.<br>• Actively engage with attendees, sharing information about available programs and encouraging registration on the company website.<br>• Distribute handouts, promotional materials, and giveaways while managing raffle entries.<br>• Provide post-event feedback regarding training effectiveness, challenges faced, and overall experience.<br>• Maintain a detail-oriented appearance and adhere to business casual dress code requirements.<br>• Stand and communicate for extended periods while repeating key information as needed.<br>• Collaborate with team members to ensure consistency and adherence to standards during events.
<p>Robert Half has a new direct-hire opportunity for a Sales Support Specialist for a growing construction company in Beltsville, MD. Construction industry experience is highly preferred. If interested, please consider applying to this posting or contact Cody Marshall at Robert Half to learn more.</p><p><br></p><p><strong>Position Summary:</strong></p><p>The Sales Support Specialist will work closely with the sales team to streamline operations, assist with client communications, prepare proposals, and ensure customer satisfaction throughout the sales process. This role is ideal for someone who is organized, customer-focused, and eager to grow within a dynamic company.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Provide administrative and operational support to the sales team</li><li>Prepare and track proposals, contracts, bids, and presentations</li><li>Communicate with clients regarding project status, documentation, and scheduling updates</li><li>Maintain and update CRM systems, ensuring accurate customer and project information</li><li>Assist in coordinating meetings, site visits, and follow-ups</li><li>Work with internal teams (estimating, project management, procurement) to gather required information for bids and proposals</li><li>Ensure timely delivery of sales documents and responses to client inquiries</li><li>Monitor and track sales metrics and generate regular performance reports</li><li>Support the onboarding process for new clients</li><li>Maintain an organized digital filing system for sales and customer documentation</li></ul><p><br></p>
<p>Robert Half Finance is actively searching for a full-time Accounts Payable Specialist to join a great client of ours near Laurel, MD. This is a full-time direct-full-time opportunity that comes with amazing benefits. Your duties will include matching, batching, and coding invoices, resolving A/P issues, processing checks and handling special accounting projects. Our client offers amazing benefits and a very tenured team to learn from. For more information you can contact Cody Marshall at Robert Half.</p><p><br></p><p>What you get to do every day:</p><p>- Handle the administrative needs of the AP/Finance Department</p><p>- Carry out daily processes and controls accurately and on time, and ensure compliance with company policies</p><p>- Produce full-cycle A/P</p><p>- Complete special projects on an as-needed basis</p><p>- Open, sort, and deliver department mail on a daily basis</p><p>- Help with internal and external audits as required</p><p>- Sort, log, scan, and file invoices, checks, and other documents</p><p>- Verify, log and mail checks, including expediting special handling</p><p>- Handle the customer service needs of internal business partners</p>
<p>Our client in Vienna, Virginia is seeking a reliable <strong>Accounts Receivable Specialist</strong> to join their team. If you enjoy invoice tracking, solving payment issues, and maintaining positive client relationships, this could be a great match.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Prepare and send invoices in a timely manner</li><li>Monitor accounts for overdue payments and follow up as needed</li><li>Resolve billing discrepancies and customer payment issues</li><li>Process incoming payments and update records</li><li>Reconcile AR activity and assist with aging reports</li></ul><p> </p>
<p>We are offering a short-term contract employment opportunity for a Receptionist. This position is based in McLean, Virginia, you will be the first point of contact for clients, ensuring their queries are addressed, and their needs are met with utmost efficiency. Can start immediately </p><p><br></p><p>Responsibilities: </p><p>• Providing top-notch customer service to clients</p><p>• Managing inbound calls and addressing inquiries promptly</p><p>• Assisting with administrative tasks as needed</p><p>• Use interpersonal skills to create a welcoming and friendly environment for all visitors and staff.</p><p>• Assist in maintaining the office environment, replenishing breakroom and office supplies as needed.</p><p>• Organize and maintain files, ensuring easy accessibility and up-to-date records</p><p><br></p>
<p>We are offering a short-term contract employment opportunity for a Part Time On-Call Receptionist. This position is based in Reston, Virginia, you will be the first point of contact for clients, ensuring their queries are addressed, and their needs are met with utmost efficiency. Can start immediately </p><p>Responsibilities: </p><p>• Providing top-notch customer service to clients</p><p>• Managing inbound calls and addressing inquiries promptly</p><p>• Assisting with administrative tasks as needed</p><p>• Use interpersonal skills to create a welcoming and friendly environment for all visitors and staff.</p><p>• Assist in maintaining the office environment, replenishing breakroom and office supplies as needed.</p><p>• Organize and maintain files, ensuring easy accessibility and up-to-date records</p><p><br></p>
<p>We are offering a short-term contract employment opportunity for a Receptionist. This position is based in Herndon, Virginia, you will be the first point of contact for clients, ensuring their queries are addressed, and their needs are met with utmost efficiency. Working onsite Monday to Friday.</p><p>Responsibilities: </p><p>• Providing top-notch customer service to clients</p><p>• Managing inbound calls and addressing inquiries promptly</p><p>• Assisting with administrative tasks as needed</p><p>• Use interpersonal skills to create a welcoming and friendly environment for all visitors and staff.</p><p>• Assist in maintaining the office environment, replenishing breakroom and office supplies as needed.</p><p>• Organize and maintain files, ensuring easy accessibility and up-to-date records</p><p><br></p>
<p>We are offering a contract for a receptionist role based in Chantilly, Virginia. This role is integral to our operations, where the Receptionist will serve as the first point of contact for all our clients and visitors, ensuring a smooth flow of communication both internally and externally. You will be working Monday to Friday 7 am to 3 pm.</p><p>Responsibilities:</p><p>• Operate a multi-line phone system, directing calls and inquiries to the appropriate department or person.</p><p>• Provide excellent customer service, addressing client inquiries and issues promptly and professionally.</p><p>• Perform data entry tasks, updating and maintaining accurate records of client information.</p><p>• Handle email correspondence professionally and effectively, ensuring timely responses to all communications.</p><p>• Use interpersonal skills to create a welcoming and friendly environment for all visitors and staff.</p><p>• Utilize Microsoft Office Suite (Outlook, Word, and Excel) to efficiently handle administrative tasks.</p><p>• Organize and maintain files, ensuring easy accessibility and up-to-date records.</p><p>• Assist in maintaining the office environment, replenishing breakroom and office supplies as needed.</p>
We are looking for a skilled Collections Specialist to join our team on a contract basis. In this role, you will play a vital part in managing and resolving outstanding accounts while ensuring compliance with debt collection laws. This position offers flexibility and the opportunity to work remotely, based in Alexandria, Virginia.<br><br>Responsibilities:<br>• Prepare detailed reports on account aging, collection progress, and other financial data to support decision-making.<br>• Update and maintain accurate records of payments, account statuses, and customer communications.<br>• Address billing discrepancies and handle customer inquiries regarding overdue payments.<br>• Ensure adherence to ethical standards and compliance with relevant debt collection regulations.<br>• Collaborate with customers and internal teams to resolve billing issues and maintain cash flow.<br>• Apply expertise in commercial and consumer collections to recover outstanding balances efficiently.<br>• Implement and refine collection processes to improve overall efficiency.<br>• Utilize Excel to manage and analyze collection data effectively.
Job Summary Are you a motivated and organized individual with exceptional customer service and administrative skills? Robert Half has a brilliant opportunity for a friendly and detail oriented Front Desk Coordinator. Serving as the first point of contact for clients, visitors, and colleagues, the Front Desk Coordinator plays a key role in creating a welcoming environment while ensuring smooth front desk operations. This contract or permanent opportunity provides you with exposure to a dynamic work setting and the chance to showcase your communication, multitasking, and problem-solving abilities. <br> Key Responsibilities · Greet clients, visitors, and employees promptly and with professionalism. · Answer and route incoming phone calls on a multi-line system and relay messages accurately. · Manage appointment scheduling and maintain calendars for staff or meeting rooms. · Handle administrative tasks, including data entry, filing, and correspondence. · Sort and distribute incoming mail and packages and coordinate outgoing deliveries. · Order and manage office supplies and ensure the reception area is clean, presentable, and fully stocked. · Support event coordination or assist with special operational projects as needed.
<p>We are seeking a detail-oriented <strong>Accounting Specialist</strong> to join our dynamic team in Baltimore, Maryland. This <strong>contract-to-permanent role</strong> presents a fantastic opportunity for a talented professional to contribute to key accounting operations, including cash receipts, escrow management, and accounts payable processes. The ideal candidate is a team player who is organized, collaborative, and dedicated to maintaining accuracy and delivering high-quality results in financial operations.</p><p>Key Responsibilities:</p><ul><li>Accurately record and manage incoming cash receipts, including checks, lockbox payments, credit card transactions, wire transfers, and internal company transfers.</li><li>Investigate and resolve unidentified or misallocated cash receipts to ensure precise financial records.</li><li>Respond to payment-related inquiries from clients and attorneys, providing detailed account updates and resolutions to any payment issues.</li><li>Reverse and reallocate cash receipts when necessary, process minor write-offs in compliance with company policies, and assist in balancing unapplied cash and escrow accounts.</li><li>Collaborate with attorneys on tasks such as coordinating refunds, applying client funds, and supporting annual unclaimed property reporting.</li><li>Review and verify the accuracy of disbursement coding, working closely with legal administrative assistants to confirm proper client and matter numbers.</li><li>Provide backup support for escrow transactions, including handling deposits and issuing disbursement checks.</li><li>Assist with accounts payable tasks, including invoice data entry, check processing, and monthly credit card reconciliations.</li><li>Support special projects and tasks as needed within the accounting department, as assigned by the Controller or Director of Finance.</li><li>Commit to occasional overtime to meet deadlines and departmental objectives.</li></ul><p><br></p>
We are looking for a dedicated and personable Front Desk Coordinator to join our team in Columbia, Maryland. This Contract-to-permanent position is ideal for someone who thrives in a fast-paced environment, enjoys interacting with diverse groups of people, and is passionate about providing exceptional administrative and sales support. If you are proactive, friendly, and eager to contribute to a dynamic workplace, we encourage you to apply.<br><br>Responsibilities:<br>• Welcome and guide visitors, including clients, vendors, and customers, ensuring a positive first impression.<br>• Oversee paperwork completion, sign-in processes, and adherence to security protocols.<br>• Maintain cleanliness and organization of shared spaces such as the lobby, kitchen, and workstations.<br>• Conduct tours of office spaces, conference rooms, and virtual workspaces for prospective clients.<br>• Support the leasing process by assisting businesses in securing office spaces or meeting rooms.<br>• Manage special administrative tasks and projects as assigned.<br>• Operate multi-line phone systems to answer inbound calls and direct inquiries appropriately.<br>• Deliver concierge-style services to enhance the client and visitor experience.
<p>Role: Sr. Associate Attorney or Partner </p><p>Location: Washington, DC - hybrid and fully remote candidates will be considered </p><p><br></p><p>We are looking for a skilled Attorney/Lawyer to join our client's team in Washington, District of Columbia. This position involves providing expert legal counsel to government contractors and commercial businesses, with a specific focus on mergers and acquisitions (M& A) and federal government contracts. The ideal candidate will collaborate with a dedicated team to deliver tailored solutions for complex legal challenges.</p><p><br></p><p>Responsibilities:</p><p>• Advise clients on legal matters related to mergers, acquisitions, and business restructurings, including asset and equity transactions.</p><p>• Assist in drafting, reviewing, and negotiating purchase agreements, financing documents, and other transaction-related contracts.</p><p>• Conduct due diligence, oversee transaction closings, and manage post-closing notices and certifications.</p><p>• Provide legal guidance on entity formation, structuring, and the drafting of governance agreements such as LLC agreements, shareholder agreements, and partnership agreements.</p><p>• Support clients in compliance with federal government contracting regulations, including the Federal Acquisition Regulation (FAR).</p><p>• Address issues related to federal small business programs, such as 8(a), HUBZone, and other certifications.</p><p>• Draft and review teaming agreements, subcontracts, and other partnership arrangements.</p><p>• Offer strategic advice on executive compensation, synthetic equity offerings, and financing rounds involving private equity and venture capital.</p><p>• Handle investigations and compliance matters, including those related to the False Claims Act and federal procurement law.</p>
<p>We are looking for a detail-oriented and personable Receptionist to join our team in Alexandria, Virginia. As the first point of contact, you will play a vital role in creating a welcoming environment for high-profile clients while ensuring the smooth operation of front desk activities. This is a Contract position, offering an excellent opportunity to showcase your organizational and communication skills. Apply today! By sending an updated resume to Fana Belcher at [fana.belcher][at]roberthalf[dot][com].</p><p><br></p><p>Responsibilities:</p><p>• Welcome and greet high-profile clients with warmth and courtesy.</p><p>• Manage front desk operations, including answering and directing calls using a multi-line phone system.</p><p>• Coordinate catering orders and ensure timely delivery through platforms such as Uber Eats.</p><p>• Maintain and organize conference rooms to uphold a neat and organized appearance.</p><p>• Handle administrative tasks such as preparing mail and packages.</p><p>• Ensure all incoming and outgoing correspondence is processed accurately and promptly.</p><p>• Represent the firm in business casual attire, maintaining an approachable demeanor.</p><p>• Provide information and assistance to visitors and staff as needed.</p>
