We are looking for a dedicated Help Desk Analyst to join our team in New York, New York. In this long-term contract position, you will play a pivotal role in providing technical support and resolving system-related issues for end-users. This is an excellent opportunity for individuals with strong troubleshooting skills and a passion for ensuring smooth IT operations.<br><br>Responsibilities:<br>• Provide timely and effective technical support to resolve hardware, software, and system issues.<br>• Manage and maintain Active Directory accounts, ensuring proper access and security settings.<br>• Troubleshoot and resolve problems related to Microsoft Windows 10 and other operating systems.<br>• Respond to service desk tickets promptly, documenting resolutions and escalating issues when necessary.<br>• Assist end-users with basic troubleshooting and provide guidance on system usage.<br>• Collaborate with IT teams to identify recurring issues and implement solutions.<br>• Maintain accurate records of technical support activities and updates.<br>• Ensure compliance with company policies and procedures while addressing IT-related concerns.<br>• Test and deploy software updates and patches as needed.<br>• Deliver exceptional customer service to enhance user satisfaction and productivity.
<p>A growing company in Garden City is seeking a EDI Specialist to join their team on a temporary to permanent basis. This is a great mixed role for someone who likes having variety in their day. You’ll split your time between EDI/portal work and basic Accounts Payable, with a stable schedule and strong conversion potential. </p><p><br></p><p>What you’ll be doing</p><p><br></p><ul><li>70% EDI / Portal Support (Large Companies like Walmart etc.)</li><li>Monitor and manage EDI transactions (orders, invoices, acknowledgements)</li><li>Troubleshoot exceptions, mismatches, and workflow issues</li><li>Coordinate with internal teams and customers/vendors to keep orders flowing smoothly</li><li>30% Accounts Payable</li><li>Enter and code invoices</li><li>Support approvals and invoice tracking</li><li>General AP processing and organization</li></ul><p><br></p><p><br></p>
We are looking for a dynamic Operations Lead to oversee and enhance the delivery of virtual graphics for live broadcast events. Based in New York, New York, this role requires a detail-oriented individual with a strong background in sports media operations, live broadcasting, and team management. The ideal candidate will thrive in a fast-paced environment, ensuring seamless event execution while fostering collaboration across teams.<br><br>Responsibilities:<br>• Manage the scheduling of staff, allocation of equipment, and coordination of shipments to ensure successful delivery of virtual graphics for live events.<br>• Collaborate with production teams, broadcast departments, and other stakeholders to align processes and achieve operational goals.<br>• Develop and implement efficient workflows and procedures in partnership with the operations team.<br>• Provide hands-on support during live events, troubleshooting issues with software and hardware operated by freelance staff.<br>• Address and resolve real-time challenges during live broadcasts, escalating issues when necessary to minimize disruptions.<br>• Participate in planning meetings with clients and colleagues, delivering timely updates and reports on event and project status.<br>• Adjust plans and processes based on last-minute client updates, ensuring smooth execution of events in high-pressure situations.<br>• Train freelance operators on software features, including tracking and keying tools, to optimize on-air performance.<br>• Test new software releases to identify and address glitches prior to live implementation.<br>• Communicate with the development team to provide feedback on software performance and share insights gathered during live broadcasts.
<p><strong>Job Overview Summary:</strong></p><p><br></p><p>Experienced IT Support Specialist (Tier 2/3) with a strong background supporting fast-paced manufacturing environments. Skilled in diagnosing complex technical issues, managing enterprise systems, and ensuring reliable network and application performance across production and corporate settings. Proficient in Windows Server/AD, M365 administration, ERP and MES support, and manufacturing hardware/software troubleshooting including production floor systems, barcode scanners, printers, PLC-connected devices, and industrial workstations.</p><p><br></p><p><strong>Job Responsibilities:</strong></p><p><br></p><ul><li>Provide advanced technical support for escalated end-user issues, including hardware, software, and peripheral troubleshooting.</li><li>Set up and configure desktops, laptops, mobile devices, monitors, printers, and other office technology.</li><li>Manage onboarding, offboarding, and equipment lifecycle tracking and reporting.</li><li>Diagnose and resolve intermediate network, server (e.g., Active Directory, DHCP, DNS), and Wi-Fi problems; coordinate with internal senior technical resources and external Managed Service Providers (MSPs) for complex issues.</li><li>Actively troubleshoot, resolve, and participate in projects related to intermediate Wi-Fi, server, and network issues, working in close collaboration with the senior internal team or external Managed Service Providers (MSPs).</li><li>Perform onsite installations and upgrades of operating systems, applications, and security patches.</li><li>Manage user accounts in Active Directory, Microsoft 365, and other systems; handle access requests, MFA support, and onboarding/offboarding tasks.</li><li>Respond to and resolve support tickets in the ITSM platform; ensure accurate documentation and timely follow-up.</li><li>Maintain and track IT assets; update inventory records and manage warranty returns or repairs.</li><li>Support audiovisual systems and video conferencing tools in meeting spaces.</li><li>Conduct preventive maintenance on local IT infrastructure to avoid service disruptions.</li><li>Act as a liaison between end users and senior internal IT teams/MSPs, ensuring clear communication and prompt issue resolution for escalated and intermediate technical issues.</li><li>Participate in and contribute to IT projects including deployments, office moves, system migrations, and infrastructure upgrades (network, server, Wi-Fi).</li><li>Remote Support: Provide advanced technical support via phone, email, chat, or remote session.</li><li>Manage, maintain, and troubleshoot the organization's Voice over IP (VoIP) phone system, including user provisioning, call flow configurations, and endpoint support.</li><li>Contribute to team growth by assisting in training and mentoring staff to improve performance, increase customer satisfaction, and drive efficiencies.</li><li>Proactively identify, document, and implement improvements to IT processes, documentation (e.g., knowledge base), and infrastructure to enhance efficiency, reliability, and security</li></ul>
<p>A Senior Software Business Analyst is needed to play a crucial role in connecting business requirements to technical solutions. This role involves engaging with stakeholders to gather and analyze requirements, transforming them into actionable functional specifications. Responsibilities include evaluating existing processes, offering solutions to drive business value, and ensuring project success under tight timelines. The position also includes mentoring junior analysts, leading cross-departmental projects, and fostering innovation. Strong analytical and communication skills, along with a solid understanding of software development life cycles, are essential to succeed in this fast-paced environment.</p><p>The ideal candidate will work closely with development and QA teams to monitor project milestones, provide updates to stakeholders, and address any project risks and challenges. A proactive approach to improving application usability and efficiency will be critical. Focusing on the specialty pharmacy sector, the organization provides end-to-end solutions including hub services, pharmacy network management, group purchasing (GPO) services, cutting-edge technology platforms, and more. With a strong presence as an industry advocate, the focus remains on delivering strategic channel management, advanced products, and tailored services to optimize patient outcomes and improve healthcare delivery.</p><p><br></p><p><strong>** Qualified candidates should have experience with pharmacy insurance, medical insurance, and claims processing **</strong></p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Collect and translate business requirements into detailed functional specifications for new and existing systems.</li><li>Perform gap analyses between current system capabilities and business needs using tools like Confluence, flowcharts, and wireframes to document workflows.</li><li>Create use cases for review during functional testing phases by developers and QA teams.</li><li>Work with IT teams to evaluate project scope and affected systems, providing strategic insights.</li><li>Assess new methodologies for feasibility and implementation efficiency.</li><li>Gain in-depth knowledge of internal software platforms and their underlying functionalities.</li><li>Analyze and optimize existing processes to identify inefficiencies and propose re-engineering solutions.</li><li>Host regular meetings with development teams to resolve obstacles and track progress.</li><li>Provide project status reports to business stakeholders.</li><li>Identify potential risks and escalate issues as required.</li><li>Continuously explore opportunities to improve application functionality, making recommendations for enhancements.</li><li>Maintain compliance with HIPAA regulations and related amendments</li></ul>
We are looking for a skilled Database Technology Manager to lead and oversee data management and analytics initiatives. This role requires a balance of technical expertise and leadership to drive innovation and ensure data-driven decision-making across the organization. Based in New York, New York, you will play a critical role in managing advanced database technologies and fostering collaboration between technical and business teams.<br><br>Responsibilities:<br>• Lead the development and implementation of advanced database solutions to meet organizational goals.<br>• Manage and optimize data analytics tools, including Tableau and Microsoft SQL Server, to ensure seamless operations.<br>• Collaborate with cross-functional teams to gather requirements and deliver actionable insights through data visualization.<br>• Provide mentorship and training to team members on data analytics tools and methodologies.<br>• Develop and maintain data governance standards to ensure data security and compliance.<br>• Oversee the creation of compelling visual narratives to communicate data insights effectively to stakeholders.<br>• Drive innovation by identifying opportunities for process improvements and new data solutions.<br>• Stay updated on the latest advancements in database technologies and data science to apply best practices.<br>• Support the design and maintenance of data pipelines and engineering systems.<br>• Collaborate on Agile-based projects to ensure timely and efficient delivery of data-related initiatives.
<p>A rapidly growing sports organization is building a best-in-class direct-to-consumer digital experience across web and native apps. With a global fan base, 54 athletes, and a fast-paced 14-event season, the team is committed to delivering intelligent, real-time, and highly engaging digital products.</p><p><br></p><p>This role is ideal for a <strong>craft-focused Senior Product Designer</strong> who excels in UX, interaction design, visual design, and end-to-end execution. You will design features used weekly by fans—live leaderboards, team stories, rich stats, video experiences, and second-screen interactions. The team values makers over managers, and is looking for a hands-on designer who raises the quality bar and thrives in a fast-moving environment.</p><p><br></p><p><strong>Responsibilities</strong></p><p>· Own end-to-end design for high-impact product areas across web and mobile—from concept through launch.</p><p>· Design live, data-rich digital experiences for events, teams, streams, and second-screen interactions.</p><p>· Create scalable storytelling, video, stats, and interactive design patterns used across teams, events, and sponsors.</p><p>· Sketch, prototype, and test concepts at multiple fidelities; use motion to communicate intent.</p><p>· Work closely with product managers to frame problems, iterate quickly, and refine solutions.</p><p>· Contribute to the design system, token strategy, and accessibility standards (WCAG 2.2 AA).</p><p>· Collaborate with engineering, content, broadcast, data teams, and external creative partners.</p><p>· Maintain a high level of craft while balancing speed and execution.</p><p>· Help shape design culture through critique, process refinement, and knowledge sharing.</p>
<p>We’re looking for a SQL developer, responsible for solving complex data and workflow challenges and building tools that directly impact production, fulfillment, and reporting systems. You’ll work closely with cross-functional teams to design, develop, and support custom software solutions that drive operational efficiency and scalability.</p><p><br></p><p><strong>Top Responsibilities</strong></p><ol><li>Design & Develop Custom Solutions: Build and maintain Windows-based and web applications that integrate with production systems, inventory tools, and third-party platforms.</li><li>Data Engineering & Automation: Create data workflows using SQL Server, SSIS, and other tools to automate print production, reporting, and invoicing processes.</li><li>System Integration: Develop interfaces with devices and systems such as barcode scanners, shipping tools, and ERP platforms.</li><li>Project Collaboration: Partner with technical leads and account managers to define project goals, test solutions, and ensure successful deployment.</li><li>Mentorship & Support: Guide junior developers and provide ongoing support for deployed applications, including training and documentation.</li></ol>
<p><strong>Project Scheduler – Newark, NJ (Hybrid)</strong></p><p>We are seeking an experienced Project Scheduler to support large, complex information technology programs for an Investor-Owned Utility headquartered in New Jersey. This role is ideal for someone who enjoys variety, thrives in a fast-paced environment, and excels at managing detailed project schedules across multiple workstreams.</p><p>The Project Scheduler will play a critical role in developing and maintaining reliable schedules, supporting cost and resource planning, and ensuring projects remain on track with scope, timeline, and governance requirements. This individual will also provide leadership with clear, forward‑looking schedule analysis and reporting.</p><p><br></p><p><strong>Location:</strong> Newark, NJ (Hybrid)</p><p>Candidates within commuting distance are preferred and should be able to work onsite 3 days per week.</p><p><em>Remote candidates may be considered if able to travel onsite 3 days every other week.</em></p><p><br></p><p><strong>Responsibilities</strong></p><ul><li>Develop and maintain detailed project schedules using Primavera P6.</li><li>Perform ongoing schedule analysis across assigned projects.</li><li>Support scheduling and dependency management within and across SAP workstreams for the client’s modernization program.</li><li>Participate in scheduling audits and quality reviews.</li><li>Integrate cost and resource-loaded data into schedules according to governance standards.</li><li>Work closely with Project Managers and Project Leads to collect updates and adjust scheduling parameters.</li><li>Interface with stakeholders at the project and program level to ensure alignment and accurate schedule coordination.</li><li>Create and manage scheduling databases, including templates and historical, proposed, and active schedules.</li><li>Collaborate with Project Managers, Financial Analysts, and vendors to support forecasting and financial alignment based on schedule performance.</li><li>Recommend best practices for coding structures, schedule templates, and reporting tools within P6.</li><li>Provide forward-looking schedule insights and variance analysis to program leadership.</li><li>Identify risks, delays, and performance issues based on schedule progression and propose recovery strategies.</li><li>Establish and report baseline schedules and maintain current schedule status.</li><li>Communicate impacts to milestones, critical path items, and overall timeline expectations.</li><li>Support Estimate-to-Complete (ETC) development.</li><li>Provide earned value analysis and reporting.</li><li>Conduct critical path reviews and schedule quality checks.</li><li>Communicate schedule risks or potential delays clearly to guide decision-making.</li><li>Attend project meetings and assist with documenting meeting notes and action items.</li><li>Ensure all scheduling work aligns with established Project Scheduler Standards and PMO processes.</li></ul><p><br></p>
<p>Position Summary</p><p>We’re looking for a Sr. SQL developer, responsible for solving complex data and workflow challenges and building tools that directly impact production, fulfillment, and reporting systems. You’ll work closely with cross-functional teams to design, develop, and support custom software solutions that drive operational efficiency and scalability.</p><p><br></p><p>Top Responsibilities</p><ol><li>Design & Develop Custom Solutions: Build and maintain Windows-based and web applications that integrate with production systems, inventory tools, and third-party platforms.</li><li>Data Engineering & Automation: Create data workflows using SQL Server, SSIS, and other tools to automate print production, reporting, and invoicing processes.</li><li>System Integration: Develop interfaces with devices and systems such as barcode scanners, shipping tools, and ERP platforms.</li><li>Project Collaboration: Partner with technical leads and account managers to define project goals, test solutions, and ensure successful deployment.</li><li>Mentorship & Support: Guide junior developers and provide ongoing support for deployed applications, including training and documentation.</li></ol>
<p>Reporting to the <strong>PeopleSoft Lead</strong>, the <strong>Finance & General Ledger Lead</strong> will provide high-level support for the <strong>PeopleSoft Finance and General Ledger modules</strong>, including system maintenance, issue resolution, and functional improvements. This position supports users across <strong>multiple international regions</strong>, including North America and Europe, and works closely with <strong>offshore Application Managed Support (AMS)</strong> teams who handle routine queries and escalate more complex issues.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Oversee and maintain the General Ledger (GL), ensuring system integrity and identifying issues</li><li>Collaborate with Finance stakeholders to troubleshoot issues, escalating to or coordinating with offshore AMS teams as needed</li><li>Partner with other process leads to manage <strong>VAT updates</strong> and cross-module changes</li><li>Assist in <strong>data preparation and transition efforts</strong> related to future SAP implementation</li><li>Support testing activities for PeopleSoft and SAP systems as needed</li><li>Troubleshoot both development and production-related application issues</li><li>Perform high-level month-end and year-end validations to ensure GL batch processing success</li><li>Build strong relationships with business users and support their reporting, audit, or system change needs</li><li>Document meeting outcomes and action items based on stakeholder discussions</li><li>Prioritize and manage service requests and change orders</li><li>Provide guidance to users on completing specific operational tasks</li><li>Foster collaboration across <strong>regional and global PeopleSoft teams</strong>, as well as with internal IT and business units</li></ul><p><br></p>
