Search jobs now Find the right job type for you Explore how we help job seekers Contract talent Permanent talent Learn how we work with you Executive search Finance and Accounting Technology Marketing and Creative Legal Administrative and Customer Support Technology Risk, Audit and Compliance Finance and Accounting Digital, Marketing and Customer Experience Legal Operations Human Resources 2026 Salary Guide Demand for Skilled Talent Report Building Future-Forward Tech Teams Job Market Outlook Press Room Salary and hiring trends Adaptive working Competitive advantage Work/life balance Inclusion Browse jobs Find your next hire Our locations

13 results for Help Desk Technician in Wappingers Falls, NY

IT Support Specialist Tier 2/3 (Manufacturing Exp Preferred)
  • Blauvelt, NY
  • onsite
  • Permanent
  • 75000.00 - 85000.00 USD / Yearly
  • <p><strong>Job Overview Summary:</strong></p><p><br></p><p>Experienced IT Support Specialist (Tier 2/3) with a strong background supporting fast-paced manufacturing environments. Skilled in diagnosing complex technical issues, managing enterprise systems, and ensuring reliable network and application performance across production and corporate settings. Proficient in Windows Server/AD, M365 administration, ERP and MES support, and manufacturing hardware/software troubleshooting including production floor systems, barcode scanners, printers, PLC-connected devices, and industrial workstations.</p><p><br></p><p><strong>Job Responsibilities:</strong></p><p><br></p><ul><li>Provide advanced technical support for escalated end-user issues, including hardware, software, and peripheral troubleshooting.</li><li>Set up and configure desktops, laptops, mobile devices, monitors, printers, and other office technology.</li><li>Manage onboarding, offboarding, and equipment lifecycle tracking and reporting.</li><li>Diagnose and resolve intermediate network, server (e.g., Active Directory, DHCP, DNS), and Wi-Fi problems; coordinate with internal senior technical resources and external Managed Service Providers (MSPs) for complex issues.</li><li>Actively troubleshoot, resolve, and participate in projects related to intermediate Wi-Fi, server, and network issues, working in close collaboration with the senior internal team or external Managed Service Providers (MSPs).</li><li>Perform onsite installations and upgrades of operating systems, applications, and security patches.</li><li>Manage user accounts in Active Directory, Microsoft 365, and other systems; handle access requests, MFA support, and onboarding/offboarding tasks.</li><li>Respond to and resolve support tickets in the ITSM platform; ensure accurate documentation and timely follow-up.</li><li>Maintain and track IT assets; update inventory records and manage warranty returns or repairs.</li><li>Support audiovisual systems and video conferencing tools in meeting spaces.</li><li>Conduct preventive maintenance on local IT infrastructure to avoid service disruptions.</li><li>Act as a liaison between end users and senior internal IT teams/MSPs, ensuring clear communication and prompt issue resolution for escalated and intermediate technical issues.</li><li>Participate in and contribute to IT projects including deployments, office moves, system migrations, and infrastructure upgrades (network, server, Wi-Fi).</li><li>Remote Support: Provide advanced technical support via phone, email, chat, or remote session.</li><li>Manage, maintain, and troubleshoot the organization's Voice over IP (VoIP) phone system, including user provisioning, call flow configurations, and endpoint support.</li><li>Contribute to team growth by assisting in training and mentoring staff to improve performance, increase customer satisfaction, and drive efficiencies.</li><li>Proactively identify, document, and implement improvements to IT processes, documentation (e.g., knowledge base), and infrastructure to enhance efficiency, reliability, and security</li></ul>
  • 2026-01-29T21:08:47Z
Deployment Technician
  • Orange, CT
  • onsite
  • Contract / Temporary to Hire
  • 20.90 - 24.20 USD / Hourly
  • We are looking for a skilled Deployment Technician to join our team in Orange, Connecticut. In this Contract to permanent position, you will play a vital part in supporting end users and ensuring smooth technology operations. This is an excellent opportunity for professionals with a strong background in desktop support and IT deployments.<br><br>Responsibilities:<br>• Provide comprehensive desktop support to resolve technical issues for end users.<br>• Perform upgrades to Windows 10 and 11 operating systems, ensuring seamless transitions.<br>• Execute PC refresh and lifecycle refresh processes to maintain optimal system performance.<br>• Configure and deploy computer hardware, ensuring proper installation and functionality.<br>• Manage Active Directory tasks, including user account creation and maintenance.<br>• Collaborate with team members to address deployment challenges and deliver solutions.<br>• Maintain detailed documentation of configurations, deployments, and system updates.<br>• Conduct troubleshooting and resolve hardware and software issues effectively.<br>• Support end users with technical inquiries and deliver exceptional customer service.
  • 2026-01-20T14:32:30Z
Trade Accountant
  • Stamford, CT
  • onsite
  • Permanent
  • 65000.00 - 95000.00 USD / Yearly
  • <p><strong>Hedge Fund – Trade Accountant / Product Control (Commodities)</strong></p><p><br></p><p>(Confidential | NYC/Stamford | Hybrid)</p><p><br></p><p>A multi-strategy hedge fund with an active commodities trading desk is seeking a Trade Accountant/Product Controller to support daily P& L, position reporting, and trade lifecycle controls. This role sits close to the front office and is ideal for someone with experience in energy, metals, or derivatives trading environments.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Produce and explain <strong>daily P& L</strong> for commodities portfolios</li><li>Validate trades, pricing, vol curves, and valuations across listed and OTC products</li><li>Reconcile positions with traders, operations, and risk</li><li>Review settlements, confirmations, and counterparty reconciliations</li><li>Support month-end close including accruals, journal entries, and NAV-related reporting</li><li>Partner with the desk on ad hoc analysis, modeling, and process improvements</li></ul>
  • 2026-01-12T15:53:51Z
Director, Data Analytics & Reporting
  • Saddle Brook, NJ
  • remote
  • Permanent
  • 130000.00 - 150000.00 USD / Yearly
  • <p>This leadership role is responsible for overseeing a Data Analytics & Reporting team focused on collecting, aggregating, analyzing, and trending data—primarily from pharmacy systems—to support data-driven programs and service solutions. The Director will collaborate with IT and executive leadership to implement and streamline processes, mentor team members, and ensure alignment between data insights and strategic business goals.</p><p><br></p>
  • 2026-01-07T18:48:54Z
Accounting Specialist - Consumer Brand
  • Stamford, CT
  • onsite
  • Permanent
  • 65000.00 - 70000.00 USD / Yearly
  • <p>Accounts Payable & Accounts Receivable Specialist</p><p><strong>High-Growth Consumer Products Organization | ERP-Driven Finance Team</strong></p><p>Are you a detail-oriented accounting professional who enjoys being at the center of the action? This is an opportunity to join a fast-paced, innovative organization where finance plays a critical role in supporting a globally recognized consumer brand and a growing product portfolio.</p><p>This role offers broad exposure across <strong>both Accounts Payable and Accounts Receivable</strong>, making it ideal for someone who enjoys variety, ownership, and building strong cross-functional relationships. You’ll work within a modern ERP environment, collaborate closely with internal teams and external partners, and play a key role in maintaining the accuracy and integrity of financial operations.</p><p><br></p><p>What You’ll Be Doing</p><p><strong>Accounts Payable</strong></p><ul><li>Review, code, and process vendor invoices in a large ERP system</li><li>Ensure accurate GL coding, proper approvals, and timely posting</li><li>Prepare payment runs and support ACH and wire transfers</li><li>Apply payments and maintain clean, well-documented financial records</li><li>Serve as a point of contact for vendor invoice and payment inquiries</li></ul><p><strong>Accounts Receivable</strong></p><ul><li>Review, reconcile, and resolve customer chargebacks and deductions</li><li>Issue credit memos and partner with customers to resolve billing disputes</li><li>Communicate clearly and professionally with customers regarding payment status</li></ul><p><strong>Additional Responsibilities</strong></p><ul><li>Maintain vendor and customer profiles within the ERP system</li><li>Support internal and external audits, including compliance requirements</li><li>Assist with month-end, quarter-end, and year-end close activities</li><li>Help identify and resolve discrepancies to ensure accurate reporting</li></ul><p><br></p><p><br></p>
  • 2026-01-20T16:47:42Z
Entry Level Accountant
  • Norwalk, CT
  • onsite
  • Permanent
  • 55000.00 - 70000.00 USD / Yearly
  • <p>Robert Half is looking to hire a <strong>Junior Accountant (AP Focus)</strong> for our client in lower Fairfield County. Apply for more details, or see below! </p><p><br></p><p>Salary: $55K - $70K DOE</p><p>Start Date: February/March time frame</p><p><br></p><p><strong>Benefits of this opportunity</strong></p><p>Modern, bright, open-concept office space</p><p>On site cafeteria and fitness center</p><p>401K + Match + Bonus</p><p>Large accounting and finance team to support your growth</p><p>Well established and stable organization - a company that will be around for the long haul!</p><p><br></p><p>Manage <strong>full-cycle accounts payable</strong>, including invoice processing, approvals, and vendor communications.</p><p>Perform <strong>3-way matching</strong> between purchase orders, invoices, and receipts, resolving billing discrepancies as needed.</p><p>Support <strong>monthly and period-end close</strong> activities, including journal entries, account reconciliations, and variance analysis.</p><p>Assist with <strong>general accounting duties</strong>, including ledger maintenance, expense tracking, and ad hoc financial reporting.</p>
  • 2026-01-21T14:14:18Z
Business Analyst
  • Poughkeepsie, NY
  • onsite
  • Temporary
  • 42.75 - 49.50 USD / Hourly
  • The Business Analyst will work closely with project stakeholders, business users, and IT teams to define, document and manage requirements to ensure successful delivery for our Business Continuity Plan (BCP) Disaster Recovery (DR) migration project. BCP DR specific responsibilities may include:<br>• Perform application dependency mapping to identify upstream/downstream services for DR.<br>• Compile DR readiness requirements, smoke test scenarios for connectivity validation, access/identity requirements, and expected operational continuity outcomes.<br>• Develop or update DR runbooks and BCP operational procedures for Cloud-based recovery.<br><br>What does it take to be an IT Business Analyst? <br>Required:<br>• Experienced business analyst working on large scale projects. <br>• Ability to analyze current state processes (as-is) and help to design future state (to-be)<br>• Excellent requirements management<br>• Familiarity with various software development life cycles (e.g., Agile, Waterfall, etc.)<br>• Experience in business process mapping and workflow modeling<br>• Outstanding written/verbal communication skills and analytical skills. Functional and Non-Functional documentation. <br>• Serve as the liaison between the business stakeholders and IT teams. <br>• Ability to multi-task and work independently as needed to deliver a quality product<br>• Participate in design walkthroughs and reviews.<br>• Experience with helping to define test cases for User Acceptance Testing.<br>• Support QA and testing team to review test plans, validate requirements and participate in UAT. <br>• Experience with change management efforts: user training documentation and knowledge transfer.<br>• Experience working with Jira.<br><br>Preferred:<br>• Gas and electric utility experience<br>• Experience on a disaster recovery related project<br>• Experience with cloud migration project.
  • 2026-01-27T14:04:19Z
Financial Analyst - Super Hybrid
  • Stamford, CT
  • onsite
  • Permanent
  • 80000.00 - 110000.00 USD / Yearly
  • <p>Financial Analyst – <strong>Hybrid </strong>Role in Stamford</p><p><br></p><p>A growing consumer products company is seeking a Financial Analyst to join their team. You’ll be directly supporting the supply chain finance function, collaborating closely with inventory and logistics teams, and owning critical reporting and analysis that drives business decisions.</p><p><br></p><p>This is a hybrid opportunity — <strong>mostly remote, with just 1 day on-site per week.</strong></p><p><br></p><p>Compensation: $85–90K + 15% bonus</p><p><br></p><p>What you’ll do:</p><ul><li>Track and analyze supply chain costs to help the business understand where money is being spent and where savings can be found</li><li>Partner with cross-functional teams to forecast costs and plan budgets for warehousing, shipping, and other operational expenses</li><li>Support the month-end close by reviewing and analyzing supply chain costs, ensuring accuracy in reporting</li><li>Build reports that clearly show trends, opportunities, and potential risks</li><li>Spot patterns in data and suggest actionable solutions to improve processes and reduce costs</li></ul>
  • 2026-01-28T18:53:36Z
Sales & Customer Care Consultant
  • Mahwah, NJ
  • onsite
  • Temporary
  • 19.95 - 23.10 USD / Hourly
  • We are looking for a dedicated Sales & Customer Care Consultant to join our team on a contract basis in Mahwah, New Jersey. In this role, you will be responsible for delivering exceptional customer experiences while addressing a variety of inquiries and ensuring seamless service at every interaction. This is a fantastic opportunity to work in the retail industry, where your communication and organizational skills will play a vital role in exceeding customer expectations.<br><br>Responsibilities:<br>• Deliver outstanding customer service by addressing inquiries and resolving issues efficiently and professionally.<br>• Proactively identify and address potential challenges to ensure a seamless customer experience.<br>• Handle a variety of customer needs, including product questions, returns, delivery details, registration processes, and payment assistance.<br>• Meet and exceed sales, quality, and productivity targets to help the department achieve its overall objectives.<br>• Collaborate with team members and other departments to continuously enhance service quality and knowledge.<br>• Maintain accurate records of customer interactions and transactions for smooth follow-up and reporting.<br>• Provide support through various communication channels, such as phone, email, and chat, ensuring timely responses.<br>• Adapt to a flexible work schedule, including weekends and additional shifts during peak periods.
  • 2026-01-21T17:44:17Z
Accounting Analyst
  • Bridgeport, CT
  • onsite
  • Temporary
  • 19.00 - 22.00 USD / Hourly
  • <p>We are looking for a detail-oriented Accounting Analyst to join our team on a contract basis in Bridgeport, Connecticut. In this role, you will handle essential accounting functions, including accounts payable, accounts receivable, and billing activities. This position requires strong analytical skills and a thorough understanding of financial processes to ensure accuracy and efficiency in daily operations.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><p><strong>General Accounting Functions</strong></p><ul><li>Accurately code all non-inventory invoices using company general ledger accounts.</li><li>Scan, organize, and email all matched invoices, receipts, and purchase orders to the corporate office for entry into the Sage system (invoicing).</li></ul><p><strong>Payment Process Administration</strong></p><ul><li>Partner with rental desk personnel to balance and reconcile daily cash drawer payments (cash and checks) with sales reports.</li><li>Post house account customer payments to appropriate invoices in the MOAB system.</li><li>Reconcile debit, credit card, and check transactions to appropriate cash accounts for all deposits.</li><li>Match credit card receipts to the sales report and monitor/record all petty cash transactions for compliance.</li></ul><p><strong>Accounts Receivable Support</strong></p><ul><li>Assist with collection efforts for outstanding customer balances.</li><li>Handle regular customer correspondence related to account receivables.</li></ul><p><strong>Expense Tracking Oversight</strong></p><ul><li>Complete monthly credit card expense Excel reports by filling out required fields and aggregating receipts (including fuel).</li><li>Collect and scan fuel and credit card receipts from drivers; submit consolidated files to the corporate office and accounting department.</li></ul><p><strong>Office Administration & Reporting</strong></p><ul><li>Support the collection and communication of hourly work data for payroll processing (using ADP).</li><li>Reconcile monthly and daily sales reports for accuracy.</li><li>Process and appropriately distribute incoming mail.</li></ul><p><br></p><p><strong>Qualifications:</strong></p><ul><li>1–3 years of experience in accounting, bookkeeping, or a similar finance/clerical role.</li><li>Basic knowledge of GAAP and standard accounting principles.</li><li>Proficiency in Microsoft Office Suite, especially Excel; familiarity with accounting software a plus.</li><li>Attention to detail and high data-entry accuracy.</li><li>Solid understanding of AP/AR processes and general ledger accounting.</li><li>Professionalism and respect for the confidentiality of sensitive financial information.</li></ul><p><br></p>
  • 2026-01-28T19:04:44Z
Customer Service Representative
  • Elmwood Park, NJ
  • onsite
  • Temporary
  • 28.50 - 33.00 USD / Hourly
  • <p>We are looking for a dedicated Returns Coordinator to join our team near Saddle Brook, New Jersey. This position focuses on managing customer returns and claims, ensuring accurate documentation, and delivering exceptional service to both internal teams and external clients. As this is a long-term contract role, it offers an excellent opportunity to build expertise in the pharmaceutical industry while contributing to operational excellence.</p><p><br></p><p>Responsibilities:</p><p>• Process and manage customer return requests, issuing necessary return authorization numbers and ensuring compliance with company policies.</p><p>• Investigate shipping discrepancies, including shortages, overages, and mis-shipments, while documenting financial impacts.</p><p>• Collaborate with the distribution center to verify the condition of returned items and confirm product authenticity using original sales records.</p><p>• Maintain detailed and organized digital and physical records of all return claims, keeping stakeholders informed throughout the process.</p><p>• Coordinate directly with customers to arrange logistics for returns, including call tags for damaged items attributed to customers or carriers.</p><p>• Work closely with Account Services, Quality Assurance, and Finance to resolve discrepancies and finalize credits, replacements, or adjustments.</p><p>• Analyze returned items to determine appropriate disposition, such as restocking, destruction, return to vendor, or scrapping.</p><p>• Respond promptly and professionally to customer inquiries, providing clear information about returns, claims, and resolutions.</p><p>• Utilize SAP and other internal systems to enter and update data, ensuring accuracy and completeness.</p><p>• Apply strong analytical skills and independent judgment to support efficient decision-making on claim outcomes.</p>
  • 2026-01-20T20:14:30Z
IT Manager
  • Stamford, CT
  • onsite
  • Permanent
  • 160000.00 - 180000.00 USD / Yearly
  • <p>We are looking for an experienced hands-on IT Manager to oversee and enhance our company's technology operations in Fairfield County, Connecticut. This role requires a dynamic leader who can manage IT infrastructure and drive innovative solutions to meet business goals. The ideal candidate will have a strong technical background, proven leadership skills, and a commitment to optimizing IT processes.</p><p><br></p><p>Responsibilities:</p><p>• Direct daily IT operations to ensure optimal performance and reliability of systems and networks.</p><p>• Supervise and guide a team of IT professionals, fostering growth and accountability.</p><p>• Design and implement IT policies and procedures that align with organizational objectives.</p><p>• Lead cybersecurity initiatives, ensuring compliance with regulations and mitigating risks.</p><p>• Manage backup and recovery processes to maintain data integrity and business continuity.</p><p>• Coordinate vendor relationships, including contract management and service-level agreements.</p><p>• Plan and execute IT projects such as system upgrades, technology migrations, and implementations.</p><p>• Monitor IT performance metrics and report key findings to stakeholders.</p><p>• Ensure the company’s IT infrastructure remains scalable, secure, and efficient.</p><p>• Advocate for innovative technologies to enhance business processes and outcomes.</p>
  • 2026-01-27T19:53:43Z
IT Manager
  • Stamford, CT
  • onsite
  • Permanent
  • 160000.00 - 190000.00 USD / Yearly
  • We are looking for an experienced IT Manager to oversee governance, risk, and compliance initiatives within our technology environment. This role involves ensuring adherence to regulatory, audit, and contractual requirements while identifying and managing potential risks. The ideal candidate will have a strong background in IT controls and disaster recovery plans.<br><br>Responsibilities:<br>• Develop and implement IT governance frameworks and risk management strategies to align with organizational and regulatory requirements.<br>• Collaborate with leaders across the enterprise to communicate risk management plans effectively.<br>• Conduct risk assessments, threat analyses, and vulnerability studies to identify and mitigate potential issues.<br>• Monitor compliance with IT audit standards and contractual obligations.<br>• Lead disaster recovery planning and ensure systems are restored promptly following service interruptions or declared disasters.<br>• Coordinate impact assessments to evaluate potential risks and their effects on organizational operations.<br>• Establish and oversee controls to maintain security and minimize vulnerabilities.<br>• Provide guidance on contracting strategies to ensure compliance with IT regulatory standards.<br>• Promote best practices in IT risk management and governance across all departments.<br>• Prepare detailed reports and documentation related to IT compliance and risk management activities.
  • 2026-01-23T20:04:12Z