165 Results for It Support Specialist Jobs in Usa

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IT Support Specialist

Chicago, IL
onsite
Permanent / Full Time
65000 - 85000 USD / Yearly
We are looking for an experienced IT Support Specialist to serve as a key technical partner for attorneys and business staff in a major U.S. office. This role is ideal for someone who combines strong troubleshooting ability with clear communication and dependable follow-through in a service-focused environment, ideally with legal industry experience. The position focuses on delivering responsive onsite and remote support across end-user systems, workplace technology, and firm-critical applications while helping maintain a smooth day-to-day technology experience. Responsibilities:• Deliver advanced desktop and end-user support for attorneys and staff, resolving technical issues with urgency and care.• Diagnose and fix problems involving Microsoft 365, Windows systems, laptops, peripherals, network connectivity, and mobile devices.• Maintain and support conference room and audiovisual technology to ensure meetings and presentations run smoothly.• Assist users with legal and business applications, including document management, practice support tools, and litigation-related technology.• Prepare, configure, and deploy equipment for new hires and existing employees, including onboarding support and workstation setup.• Contribute to firm technology initiatives by assisting with software rollouts, hardware refreshes, and other IT improvement projects.• Provide support related to document management platform changes and expanding use of AI-enabled productivity tools such as Copilot.• Track, update, and resolve service desk requests accurately while keeping users informed throughout the support process.
2026-10-06T00:00:00Z

IT Support Specialist

Ann Arbor, MI
onsite
Temporary to Hire
22.8 - 26.4 USD / Hourly
We are looking for an IT Support Specialist to provide onsite technical assistance for a large healthcare organization in Michigan. This contract-to-permanent position is ideal for someone who enjoys solving everyday technology issues while delivering compassionate, high-quality support to staff working in a fast-paced and emotionally sensitive environment. The role focuses on desktop and mobile support, user onboarding, and hands-on troubleshooting across core Microsoft technologies. Responsibilities:• Provide onsite and remote technical support for end users, resolving routine hardware, software, and access-related issues in a timely manner.• Set up and configure workstations, peripherals, and user accounts for new team members, supporting a steady monthly onboarding volume.• Troubleshoot Windows-based environments, including Active Directory, Microsoft 365, Exchange Online, and related user access concerns.• Assist employees in the field with remote issue resolution and guidance for laptops, mobile devices, and connectivity problems.• Support Android phones and iPads by handling setup, basic troubleshooting, and user assistance.• Diagnose deskside and network-related issues affecting day-to-day operations and escalate more complex problems when needed.• Maintain accurate tracking of equipment and technology assets, including device distribution, recovery, and inventory updates.• Deliver responsive, attentive customer service to staff members who may be working under stressful circumstances.• Prepare stations and equipment so new and existing team members have reliable access to the tools they need to perform their work.
2026-09-30T00:00:00Z

IT Support Specialist

New York, NY
onsite
Temporary to Hire
35 - 55 USD / Hourly
We are looking for a dependable IT Support Specialist to provide hands-on technology support for a legal environment in New York, New York. This contract opportunity with potential for a long-term role is ideal for someone who can serve as a primary technical resource, resolve day-to-day user issues, and help maintain secure, reliable systems across the firm. The position offers a blend of end-user support, operational troubleshooting, and participation in technology improvement efforts. Responsibilities: • Provide first-line and escalated technical assistance for employees, addressing issues involving workstations, peripherals, software platforms, and user access. • Diagnose and resolve problems related to hardware performance, cloud-based applications, file management, and basic connectivity across the office. • Act as a central point of contact for technology needs, ensuring support requests are handled promptly and communicated clearly to end users. • Help protect firm systems and information by following established cybersecurity, data privacy, and database security practices. • Support the upkeep of user accounts, permissions, and device configurations to maintain a secure and efficient technology environment. • Coordinate and contribute to IT projects, including system upgrades, application rollouts, and other technology initiatives that improve business operations. • Document recurring issues, solutions, and support procedures to strengthen service consistency and internal knowledge sharing.
2026-10-05T00:00:00Z

IT Support Specialist

Jacksonville, FL
onsite
Temporary / Contract
0 - 0 USD / Yearly
We are looking for an IT Support Specialist to provide technical support for desktops, laptops, mobile devices, and end users across the organization.Responsibilities<ul><li>Troubleshoot Windows 10/11 and Microsoft 365 issues</li><li>Create and manage Active Directory user accounts</li><li>Support printers, peripherals, and mobile devices</li><li>Resolve technical issues through a ticketing system</li><li>Perform workstation deployments and upgrades</li><li>Provide remote support to end users</li></ul>
2026-09-17T00:00:00Z

IT Support Specialist

Whitesboro, NY
onsite
Permanent / Full Time
60000 - 70000 USD / Yearly
We are looking for a Help Desk/Desktop Support Analyst to provide reliable technical support for end users and workplace technology in Whitesboro, New York. This role focuses on resolving hardware, software, network, and device issues while helping maintain secure and efficient day-to-day IT operations. The ideal candidate brings strong Microsoft environment experience, sound troubleshooting skills, and the ability to support technology used in a manufacturing setting.
2026-10-06T00:00:00Z

IT Support Specialist II

Austin, TX
onsite
Temporary to Hire
30 - 33 USD / Hourly
We are looking actively partnering with an Austin-based client to identify an IT support specialist II. This contract opportunity is ideal for someone who thrives in a predominantly Mac-based environment, enjoys solving Level 2 support issues, and can create a smooth technology experience for both employees and leadership. The role will play a key part in endpoint support, collaboration tools, onboarding activities, and conference room technology while delivering effective, user-friendly assistance every day. This position is onsite 5 days a week in Austin, Tx, must currently live in the Austin area. Responsibilities:• Deliver onsite Level 2 desktop and help desk support for employees, resolving day-to-day hardware, software, and access issues in a timely manner.• Support a primarily Mac-based environment while also assisting with common endpoint and operating system troubleshooting needs across the business.• Set up and maintain laptops, monitors, docking accessories, and other peripherals for new team members, existing staff, and employee departures.• Administer and support workplace applications such as Slack, Zendesk, Zoom, and other cloud-based collaboration tools to keep teams productive.• Maintain conference room and audio/visual technology, perform recurring room checks, and provide hands-on support for meetings and live events when needed.• Offer high-touch technical assistance to executives and other priority users, ensuring a thorough and responsive support experience.• Track, update, and resolve service requests through the ticketing system while monitoring support channels and communicating status clearly to users.• Coordinate hardware repairs, equipment recovery, asset tracking, and responsible device disposal processes to maintain accurate inventory and lifecycle management.• Create and improve documentation, self-service materials, and knowledge resources that help employees use technology more effectively.• Participate in support coverage and after-hours or on-call activities as required to address maintenance or urgent technical issues
2026-09-30T00:00:00Z

IT Support Analyst

Atlanta, GA
onsite
Permanent / Full Time
70000 - 90000 USD / Yearly
Robert Half is working with a client in the Atlanta-metro area for a IT Support Analyst. <ul><li>Provide Level 1 and Level 2 technical support to end users for hardware, software, and network-related issues.</li><li>Diagnose and resolve desktop, laptop, printer, mobile device, and application problems.</li><li>Install, configure, and maintain operating systems, software applications, and peripheral devices.</li><li>Manage user accounts, permissions, and access controls through Active Directory and Microsoft 365.</li><li>Respond to and resolve service desk tickets within established SLAs.</li><li>Troubleshoot network connectivity issues including LAN, WAN, VPN, and Wi-Fi.</li><li>Perform system upgrades, patches, and software deployments.</li><li>Document incidents, solutions, and technical procedures in knowledge base systems.</li><li>Support onboarding and offboarding activities, including equipment setup and account provisioning.</li><li>Monitor IT systems to identify potential issues and implement preventive solutions.</li><li>Collaborate with infrastructure, security, and application teams to resolve complex technical issues.</li><li>Provide end-user training and technical guidance to improve productivity.</li></ul>
2026-10-01T00:00:00Z

IT Support Analyst

Madison, WI
onsite
Permanent / Full Time
45000 - 65000 USD / Yearly
Robert Half is seeking an IT Support Specialist for our partner in the Madison area. This role will provide day-to-day technical support to end users, troubleshoot hardware and software issues, and help maintain a reliable technology environment. Responsibilities<ul><li>Serve as the primary point of contact for IT support requests and track issues through resolution.</li><li>Provide technical support for computers, phones, software, and Microsoft 365 applications.</li><li>Troubleshoot user issues and escalate more complex problems to senior IT staff when needed.</li><li>Maintain accurate hardware and software asset records.</li><li>Assist users with training on software, devices, and technology processes.</li><li>Identify recurring technical issues and recommend longer-term solutions.</li><li>Document troubleshooting steps, resolutions, and procedures for the IT knowledge base.</li><li>Support Windows-based domain infrastructure and virtualization environments.</li><li>Follow established IT, security, and organizational policies and procedures.</li></ul>
2026-09-10T00:00:00Z

IT Support Analyst

Pleasanton, CA
onsite
Temporary to Hire
35 - 38 USD / Hourly
We are looking for a IT Support Analyst to support employees with day-to-day technical issues in California. This IT Support Analyst contract opportunity has the potential to become permanent and is ideal for someone who enjoys combining hands-on desktop support with responsive service desk assistance across both remote and onsite environments. In this IT Support Analyst role, you will help maintain end-user systems, resolve incidents efficiently, and provide guidance on workplace technology and security best practices. This IT Support Analyst is on onsite role out of Pleasanton. Responsibilities:• Deliver first- and second-level technical support for end users, resolving incidents through desk-side assistance as well as remote troubleshooting.• Set up, deploy, maintain, and repair desktops, laptops, and related equipment for office and workstation use.• Administer and support Windows 10 devices and provide limited assistance for iOS-based hardware.• Troubleshoot hardware issues, software errors, and connectivity problems to restore user productivity quickly.• Support core business applications and collaboration platforms, including Microsoft 365, Teams, Zoom, Outlook, Word, Excel, and PowerPoint.• Install, configure, and maintain endpoint protection and backup tools across desktop and laptop environments.• Assist with Active Directory tasks such as account setup, password resets, and basic user access support while helping monitor and triage incoming tickets.• Configure new user devices and peripherals, including computers, printers, and remote access tools such as Citrix and related solutions.• Track and update inventory records for IT assets as equipment is received, assigned, relocated, or replaced within the office.• Provide end-user instruction on software usage, security awareness, and effective computing practices while following organizational safety and security standards.
2026-09-24T00:00:00Z

IT Application Support Specialist

Lyon Station, PA
onsite
Temporary to Hire
23 - 27 USD / Hourly
We are looking for an IT Application Support Specialist to provide dependable support for business applications and day-to-day technology needs in Pennsylvania. This contract position offers the potential for a permanent role and is ideal for someone who enjoys resolving technical issues, assisting users, and helping maintain stable system performance across a fast-paced environment. The person in this role will work closely with employees, technical teams, and business partners to address support requests, improve application usage, and contribute to ongoing operational success. Responsibilities: • Manage incoming support requests through the ticketing platform and prioritize issues based on business impact and urgency. • Investigate and resolve application and system problems ranging from routine questions to more complex user-reported incidents. • Carry out recurring processing activities for supported applications to help ensure smooth and accurate operations. • Administer user access, permissions, and report availability while maintaining appropriate security controls. • Maintain detailed ticket records, update user information, and document actions taken through final resolution and closure. • Communicate regularly with end users to provide status updates, answer questions, and confirm successful issue resolution. • Identify opportunities to strengthen service delivery and suggest practical updates to workflows or support procedures. • Partner with analysts, developers, and other IT teams on system integration efforts and additional technology-related initiatives as needed.
2026-09-15T00:00:00Z

Senior IT Support Specialist

Atlanta, GA
onsite
Temporary / Contract
29 - 33 USD / Hourly
The Help Desk III / Senior IT Support Specialist serves as a senior escalation point for complex end-user, endpoint, identity, Microsoft 365, and infrastructure-related issues. This role bridges traditional desktop support and systems administration and is expected to independently troubleshoot issues across endpoints, identity, networking, and enterprise applications. The ideal candidate has advanced troubleshooting skills and experience supporting Microsoft Intune, Entra ID, Active Directory, Microsoft 365, PowerShell, and enterprise endpoint environments. Key Responsibilities Serve as an escalation point for Tier 1 and Tier 2 support teams. Troubleshoot complex Windows, Microsoft 365, identity, endpoint, and network issues. Administer Active Directory users, groups, permissions, Group Policy, and computer objects. Support Microsoft Entra ID, MFA, SSO, Conditional Access, and identity-related issues. Administer and troubleshoot Microsoft Intune-managed endpoints. Support Windows Autopilot provisioning and application deployments. Troubleshoot TCP/IP, DNS, DHCP, VPN, VLAN, wireless, and LAN connectivity issues. Develop PowerShell scripts to automate repetitive support and administrative tasks. Assist Systems and Network teams with infrastructure troubleshooting and project work. Perform root-cause analysis for recurring technical issues. Create technical documentation, SOPs, and knowledge-base articles. Mentor entry level Help Desk and Desktop Support technicians.
2026-10-05T00:00:00Z

Senior IT Support Specialist

Coalinga, CA
onsite
Permanent / Full Time
75000 - 80000 USD / Yearly
We are seeking a Senior IT Support Specialist to join an established organization in Coalinga. This is a hands-on technical role that will serve as an escalation point for Tier 2 IT issues while providing technical guidance and mentorship to junior IT staff. Responsibilities:<ul><li>Troubleshoot escalated hardware, software, network, access, and connectivity issues</li><li>Support Windows Server, Microsoft 365, Active Directory/Entra ID, virtualization, backups, and endpoint technologies</li><li>Support LAN/WAN, wireless, DNS, DHCP, VLAN, VPN, and VoIP environments</li><li>Assist with server administration, patching, maintenance, and troubleshooting</li><li>Provide technical direction and mentoring to junior IT staff</li><li>Support onboarding, offboarding, equipment deployment, and access management</li><li>Maintain technical documentation and coordinate with technology vendors</li></ul>
2026-10-06T00:00:00Z

Customer Support Specialist

Shakopee, MN
onsite
Temporary / Contract
19 - 21 USD / Hourly
Position OverviewWe are seeking a Customer Support Specialist to provide high-quality service and support to customers throughout their experience. This position serves as a key connection between customers and internal teams, ensuring requests are handled efficiently and professionally. The ideal candidate is personable, detail-oriented, and enjoys building positive relationships while delivering exceptional service. Responsibilities<ul><li>Serve as a primary point of contact for customer questions and service needs.</li><li>Build and maintain positive relationships through professional and friendly communication.</li><li>Coordinate customer requests and ensure timely follow-up on outstanding items.</li><li>Provide accurate information regarding products, services, policies, and procedures.</li><li>Assist with order entry, account updates, and customer record maintenance.</li><li>Monitor customer accounts and proactively address service-related concerns.</li><li>Partner with internal departments to ensure customer expectations are met.</li><li>Maintain detailed documentation of customer interactions and transactions.</li><li>Support customer satisfaction initiatives and contribute to a positive customer experience.</li><li>Assist with administrative projects and office support tasks as needed.</li></ul>
2026-09-25T00:00:00Z

Operations Support Specialist

Blue Springs, MS
onsite
Temporary / Contract
17 - 18 USD / Hourly
Position OverviewWe are seeking a detail-oriented and energetic Operations Specialist to support daily transportation and operations activities. This role serves as a key liaison between drivers, operations leadership, and corporate teams, ensuring accurate tracking of materials, tickets, and operational data.This position is ideal for someone who enjoys working in a fast-paced environment, interacting with drivers throughout the day, and managing high volumes of information with accuracy and urgency. Key Responsibilities<ul><li>Serve as the primary point of contact for drivers regarding tickets, materials, and operational documentation.</li><li>Track, review, and maintain material control records and transportation documentation.</li><li>Enter and verify data accurately within company systems.</li><li>Monitor tickets and ensure information is complete, accurate, and submitted on time.</li><li>Manage and reconcile information involving dollar amounts and operational costs, ensuring accuracy before submission to corporate teams.</li><li>Communicate regularly with drivers, operations personnel, and management to resolve discrepancies and answer questions.</li><li>Support daily operational activities and assist the Operations Manager with administrative and coordination tasks.</li><li>Maintain organized records and documentation while meeting deadlines in a fast-paced environment.</li><li>Identify errors and discrepancies and proactively resolve issues.</li></ul>
2026-09-18T00:00:00Z

IT Support Administrator

Fort Lauderdale, FL
onsite
Temporary / Contract
35 - 40 USD / Hourly
We are hiring an IT Support Administrator to provide Level 1–3 technical support for end users across the organization. This role supports day-to-day IT operations, troubleshooting a wide range of hardware, software, and connectivity issues.Responsibilities:<ul><li>Provide Level 1–3 IT support</li><li>Support Office 365 and Active Directory</li><li>Image, deploy, and configure PCs</li><li>Troubleshoot enterprise applications, email, hardware, remote access, and connectivity</li><li>Support local and network printers</li><li>Perform updates for desktops, laptops, and mobile devices</li><li>Support VoIP systems</li><li>Manage Apple iPads and iPhones using mobile device management (MDM)</li></ul>
2026-10-01T00:00:00Z

IT Support Administrator

Delray Beach, FL
onsite
Temporary / Contract
0 - 0 USD / Yearly
We are seeking a skilled and service-oriented IT Support Administrator to join our team. This role will be responsible for handling a wide range of technical support needs, including Level 1 through Level 3 issues, while ensuring end users receive timely and effective assistance.The ideal candidate will have hands-on experience supporting desktop and mobile technologies, enterprise applications, and core infrastructure in a fast-paced business environment.Key Responsibilities:<ul><li>Provide technical support for Level 1, Level 2, and Level 3 IT issues across the organization.</li><li>Administer and support Microsoft Office 365 environments, including email and user account troubleshooting.</li><li>Perform PC imaging, deployment, and setup for new and existing users.</li><li>Manage user accounts, permissions, and group policies within Active Directory.</li><li>Troubleshoot and resolve issues related to enterprise applications, local and network printing, email, connectivity, remote access, and hardware.</li><li>Perform desktop, laptop, and mobile device updates, including patching and routine maintenance.</li><li>Support and troubleshoot VoIP phone systems.</li><li>Manage Apple iPads and iPhones through mobile device management (MDM) solutions.</li><li>Document issues, resolutions, and support procedures to improve service delivery.</li><li>Collaborate with internal teams and vendors to resolve escalated technical issues.</li></ul>
2026-10-01T00:00:00Z

Technical Support Analyst

Tallahassee, FL
onsite
Temporary / Contract
40 - 45 USD / Hourly
We are looking for an experienced Technical Support Analyst to support end users and help maintain stable day-to-day operations for a critical business application in Tallahassee, Florida. This Long-term Contract position is ideal for someone who combines strong customer service with analytical thinking and can work effectively in a fast-paced production support environment. The role focuses on issue investigation, ticket coordination, troubleshooting, and clear communication with users, internal teams, and external vendors. Responsibilities:• Manage incoming support requests by reviewing, categorizing, and routing incidents based on urgency, impact, and business need.• Communicate with users to collect complete issue details, clarify symptoms, and record the operational effect of reported problems.• Perform Tier 1 and Tier 2 troubleshooting to resolve common application and technical issues using established support practices and reference materials.• Open and coordinate vendor cases for defects or problems that require third-party involvement, ensuring follow-up through closure.• Work closely with technical teams, business analysts, infrastructure personnel, and external partners to move issues toward timely resolution.• Track incidents throughout the support lifecycle and help maintain compliance with service level expectations.• Keep records in the incident management system accurate, current, and detailed to support reporting and knowledge sharing.• Create and refine knowledge articles, support documentation, and standard operating procedures to improve consistency and efficiency.• Identify repeat incidents, analyze support patterns, and recommend process improvements that reduce disruption and strengthen production support.• Assist with release activities, validation efforts, and post-implementation support during phased production rollouts.
2026-09-08T00:00:00Z

IT Help Desk Specialist

Los Angeles, CA
onsite
Permanent / Full Time
50000 - 65000 USD / Yearly
IT Help Desk Specialist Company OverviewA growing professional services organization based in Los Angeles, California is seeking an IT Help Desk Specialist to provide responsive technology support to employees and help maintain reliable day-to-day IT operations. The organization offers a collaborative environment where team members can gain exposure to a broad range of Microsoft technologies while developing their technical skills and growing into additional IT responsibilities. Role SummaryThe IT Help Desk Specialist will serve as a first point of contact for employees experiencing technology issues. This role will provide hands-on support across Windows devices, Microsoft 365, user accounts, hardware, software, printers, networking, and remote connectivity. The ideal candidate has strong troubleshooting fundamentals, excellent customer service skills, and an interest in growing their career in IT support and systems administration. Key Responsibilities<ul><li>Provide first-level technical support for employees through in-person, email, phone, collaboration tools, and ticketing channels.</li><li>Troubleshoot Windows, Microsoft 365, passwords, account lockouts, printers, peripherals, VPN, Wi-Fi, and basic network connectivity issues.</li><li>Support employee onboarding and offboarding, including user account setup, access changes, and workstation preparation.</li><li>Configure, deploy, maintain, and troubleshoot laptops, desktops, software, and other workplace technology.</li><li>Manage support requests through the IT ticketing system, documenting troubleshooting steps and ensuring timely resolution or escalation.</li><li>Support Active Directory and cloud-based identity administration for routine user and access requests.</li><li>Maintain technology inventory, documentation, and internal knowledge resources.</li><li>Assist senior IT staff with software deployments, system testing, documentation, and company-wide technology projects.</li><li>Coordinate with technology vendors and escalate complex technical issues when appropriate.</li><li>Communicate technical solutions clearly and professionally to non-technical users.</li></ul>Additional Details<ul><li>Fully onsite </li><li>Standard schedule: 8:30 a.m. - 5:30 p.m. with a one-hour lunch break</li><li>Occasional overtime may be required during peak business periods and month-end activities</li><li>Limited local travel may occasionally be required</li><li>Opportunity to gain experience across a broad Microsoft-focused IT environment and grow into more advanced technical responsibilities</li></ul>
2026-09-29T00:00:00Z

Tier 1/Tier 2 IT Support Technician

Cape Coral, FL
onsite
Permanent / Full Time
40000 - 50000 USD / Yearly
Fast moving Level 1/Level 2 Tech Support opening with one of the area's most reputable IT Managed Services Provider in the greater Collier County area. Apply now if you meet the qualifications and are open to fully onsite roles in the area. We are looking for a detail-oriented IT support specialist to provide hands-on technical assistance for end users in Cape Coral, Florida. This position supports daily desktop, laptop, and account-related needs while helping maintain a stable and efficient computing environment. The ideal candidate is comfortable resolving common hardware and software issues, managing support requests, and delivering dependable service across Microsoft-based systems. Responsibilities:• Respond to incoming support requests and document all work clearly within the service desk ticketing system.• Diagnose and resolve routine to moderately complex issues involving Windows workstations, user accounts, office applications, and peripheral devices.• Set up, configure, and maintain desktops, laptops, printers, and other end-user equipment to support day-to-day operations.• Administer basic user and group management tasks in Active Directory, including account access updates and password support.• Provide technical assistance for Microsoft 365 applications and related user access concerns.• Troubleshoot connectivity and general networking issues affecting end-user productivity.• Support printer maintenance and break/fix activities to minimize interruptions in the workplace.• Assist with basic server, virtualization, and system administration tasks as directed by senior IT staff.
2026-10-02T00:00:00Z

IT Support

West Chicago, IL
onsite
Temporary to Hire
23.75 - 27.5 USD / Hourly
We are looking for an IT Support specialist to provide hands-on technical assistance for end users in West Chicago, Illinois. This contract opportunity with potential for a permanent role is ideal for someone who enjoys solving day-to-day technology issues, delivering strong customer service, and supporting a wide range of workplace devices and applications. The role will focus on maintaining reliable desktop and mobile computing environments while helping employees stay productive through timely troubleshooting and support. Responsibilities: • Provide direct technical support for employees by diagnosing and resolving hardware, software, and operating system issues across desktop and laptop environments. • Assist users with Microsoft 365 applications, including Outlook, Teams, OneDrive, and other commonly used productivity tools. • Set up, configure, and deploy computers and related equipment for new employees, replacements, and ongoing business needs. • Support mobile technology by troubleshooting connectivity, application, and device issues on both Android and iOS platforms. • Maintain and resolve service desk tickets while documenting incidents, requests, solutions, and useful knowledge articles with clear detail. • Deliver deskside support for peripherals such as printers, scanners, and other end-user equipment to ensure consistent workplace functionality. • Use structured troubleshooting methods to identify root causes, apply effective fixes, and escalate more complex issues when needed. • Contribute to endpoint support activities, including device management tasks and participation in an on-call rotation as required.
2026-09-14T00:00:00Z

Technical Support Engineer

Austin, TX
onsite
Permanent / Full Time
78000 - 90000 USD / Yearly
Technical Support EngineerOn-site | Austin, TX | Full Time Robert Half is partnering with an Austin-based technology company to hire a Technical Support Engineer. This role will support the organization's technology environment, collaboration platforms, endpoint infrastructure, and workplace technology. It combines hands-on technical support with infrastructure administration, automation, system reliability, and conference room technologies. The ideal candidate is equally comfortable troubleshooting executive support issues, managing workplace technology, improving operational processes, and supporting enterprise systems and cloud platforms. Responsibilities:<ul><li>Provide exceptional technical support for employees, executives, and key stakeholders.</li><li>Support and maintain endpoint devices, collaboration tools, workplace technology, and core business systems.</li><li>Troubleshoot hardware, software, network, and application issues while driving timely resolution.</li><li>Manage conference room, audio/visual, and video conferencing technologies to ensure a seamless user experience.</li><li>Coordinate hardware deployments, repairs, inventory management, onboarding, and offboarding activities.</li><li>Develop and maintain technical documentation, knowledge base articles, and self-service resources.</li><li>Identify opportunities for automation, process improvement, and operational efficiency.</li><li>Partner with infrastructure, security, and business technology teams on projects and strategic initiatives.</li><li>Participate in on-call support and after-hours maintenance activities as needed.</li></ul>
2026-09-18T00:00:00Z

Technical Support Engineer

Austin, TX
onsite
Temporary / Contract
37 - 45 USD / Hourly
Technical Support EngineerOn-site | Austin, TX | Contract-to-Hire Robert Half is partnering with an Austin-based technology company to hire a Technical Support Engineer (contract-to-hire). This role will support the organization's technology environment, collaboration platforms, endpoint infrastructure, and workplace technology. It combines hands-on technical support with infrastructure administration, automation, system reliability, and conference room technologies. The ideal candidate is equally comfortable troubleshooting executive support issues, managing workplace technology, improving operational processes, and supporting enterprise systems and cloud platforms. Responsibilities:<ul><li>Provide exceptional technical support for employees, executives, and key stakeholders.</li><li>Support and maintain endpoint devices, collaboration tools, workplace technology, and core business systems.</li><li>Troubleshoot hardware, software, network, and application issues while driving timely resolution.</li><li>Manage conference room, audio/visual, and video conferencing technologies to ensure a seamless user experience.</li><li>Coordinate hardware deployments, repairs, inventory management, onboarding, and offboarding activities.</li><li>Develop and maintain technical documentation, knowledge base articles, and self-service resources.</li><li>Identify opportunities for automation, process improvement, and operational efficiency.</li><li>Partner with infrastructure, security, and business technology teams on projects and strategic initiatives.</li><li>Participate in on-call support and after-hours maintenance activities as needed.</li></ul>
2026-09-18T00:00:00Z

Sales Support Specialist

Summit, NJ
onsite
Permanent / Full Time
55000 - 60000 USD / Yearly
We are looking for a Sales Support Specialist to provide responsive service and administrative support for customers purchasing through online channels and representative showrooms. This position plays an important role in managing orders, resolving service concerns, and helping ensure a smooth experience from purchase through delivery. The ideal candidate brings strong organizational skills, a customer-focused mindset, and the ability to balance multiple priorities in a fast-paced light manufacturing environment. Responsibilities: • Deliver timely, detail-focused assistance to customers by addressing product questions, order updates, and service-related concerns across web sales and showroom channels. • Process sales orders accurately for online and showroom transactions, and monitor each order through fulfillment to support on-time delivery. • Support website sales administration by following established procedures, completing research, and assisting with operational tasks tied to digital order activity. • Coordinate payment collection for incoming inventory orders so shipments can be released without delay. • Arrange and confirm delivery logistics when additional coordination is required to meet customer expectations. • Investigate service issues, returns, and shipping problems, then take appropriate action by preparing documentation, issuing call tags, and guiding cases toward resolution. • Manage freight and parcel claims with carriers and other transportation providers, ensuring proper follow-up and recordkeeping. • Build product knowledge to clearly explain features, benefits, and value to customers and strengthen long-term client relationships. • Maintain accurate records and work within business systems to support sales support and customer service workflows.
2026-09-08T00:00:00Z

Sales Support Specialist

Austin, TX
onsite
Temporary / Contract
23 - 25 USD / Hourly
We are looking for a motivated and detail-oriented Sales and Customer Service Support Specialist to join our team in Austin, Texas. This contract position offers the opportunity to work closely with a dynamic sales team, providing critical support to ensure smooth operations and excellent client service. Ideal candidates will thrive in a fast-paced environment and demonstrate strong organizational and communication skills. Responsibilities<ul><li>Manage pricing approvals and register product codes within internal systems to ensure accurate documentation and smooth operations.</li><li>Coordinate shipments and maintain correspondence with over 100 customers, fostering strong and personable relationships.</li><li>Support an assigned territory and collaborate closely with dedicated sales managers to meet client needs and achieve sales goals.</li><li>Handle multiple tasks efficiently while maintaining attention to detail to ensure quality and accuracy.</li><li>Contribute to a collaborative team culture by communicating effectively and working alongside three team members.</li><li>Utilize tools such as Excel (intermediate level), Office 365, and proprietary systems to manage workflows.</li><li>Prioritize tasks effectively and demonstrate strong time management skills to meet deadlines.</li><li>Provide post-sales support and assist with inbound and outbound sales inquiries as needed.</li><li>Process order entries and ensure timely follow-ups to enhance customer satisfaction.</li></ul>
2026-09-22T00:00:00Z

Sales Support Specialist

Rosedale, MD
onsite
Temporary to Hire
20.9 - 27 USD / Hourly
We are looking for a detail-oriented Sales Support Specialist to support daily sales and customer operations activities in Maryland. This role is ideal for someone who enjoys balancing customer communication, order accuracy, and hands-on coordination in a fast-moving onsite environment. The person in this role will work closely with internal teams to keep orders, deliveries, and account support running smoothly while helping strengthen long-term customer relationships. Responsibilities:• Process customer orders accurately in an Oracle-based system while verifying pricing, purchase orders, and other key transaction details.• Prepare customer pickup requests by locating and pulling items efficiently to support timely order fulfillment.• Organize delivery activity by coordinating driver schedules and helping plan accurate next-day routing.• Follow up with customers regarding shipment status, delivery confirmation, and overall service satisfaction.• Work across warehouse, shipping, logistics, production, sales, and credit teams to resolve issues and maintain smooth order flow.• Support account growth by identifying sales opportunities, recommending additional products or services, and building strong customer rapport.• Maintain precise records and update order information promptly to reduce errors and improve service reliability.• Assist with light physical tasks, including moving materials up to 25 pounds when needed in the course of order handling.
2026-10-05T00:00:00Z

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