33 Results for Noc Technician Jobs in Uniondale, NY

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NOC Technician

Somerset, NJ
onsite
Temporary / Contract
23.75 - 27.50 USD / Hourly
We are looking for a NOC Technician to support network operations and help maintain reliable system performance for a long-term contract opportunity in Somerset, New Jersey. This role is suited for someone who can monitor infrastructure activity, respond to service issues efficiently, and contribute to stable connectivity across wireless and cable-based environments. The ideal candidate brings hands-on technical knowledge, sound troubleshooting ability, and a proactive approach to operational support. Responsibilities: • Monitor network and system activity to identify outages, performance concerns, and service disruptions in a timely manner. • Investigate alerts and operational incidents, perform initial troubleshooting, and escalate complex issues when needed. • Support connectivity across wireless environments, including WAP and WPAN-related components, to help maintain dependable communications. • Use diagnostic and maintenance utilities in Windows-based environments to assess system health and resolve technical problems. • Assist with the setup, inspection, and validation of cable assemblies and related physical network connections. • Document incidents, resolutions, and recurring issues to improve visibility and support continuous operational efficiency. • Coordinate with internal technical teams to restore services quickly and minimize downtime for supported environments.
2026-10-29T18:38:44Z

NOC Technician

Somerset, NJ
onsite
Temporary / Contract
23.75 - 27.50 USD / Hourly
We are looking for a NOC Technician to support network monitoring and technical operations for a Long-term Contract position based in Somerset, New Jersey. This role focuses on maintaining reliable connectivity, identifying service issues quickly, and helping keep communication systems performing at a high standard. The ideal candidate brings hands-on experience in network operations along with a strong understanding of wireless technologies and related hardware components. Responsibilities: • Monitor network activity and system performance to detect outages, faults, and service degradation in a timely manner. • Investigate alerts, troubleshoot technical issues, and coordinate appropriate resolution steps to restore normal operations. • Support day-to-day NOC functions by tracking incidents, documenting findings, and escalating complex problems when needed. • Assist with the maintenance and validation of wireless communication environments, including technologies related to WAP and WPAN. • Work with cable assemblies and associated hardware to help ensure dependable infrastructure performance. • Use diagnostic and system utility tools, including Windows-based support utilities, to analyze equipment and network behavior. • Collaborate with internal technical teams to improve operational response, reduce downtime, and maintain service quality. • Prepare clear operational records and status updates to support troubleshooting history and ongoing network reliability efforts.
2026-10-29T18:38:44Z

NOC Technician

Somerset, NJ
onsite
Temporary / Contract
33.25 - 38.50 USD / Hourly
We are looking for an experienced NOC Technician to join our team in Somerset, New Jersey. This long-term contract position offers the opportunity to work in a dynamic environment, ensuring the seamless operation of network systems and technologies. The ideal candidate will have a strong technical background and a proactive approach to problem-solving. Responsibilities: • Monitor and maintain network operations to ensure optimal performance and minimal downtime. • Troubleshoot and resolve technical issues related to network systems and applications. • Utilize Norton Utilities to manage and optimize Windows-based systems. • Support Wireless Application Protocol (WAP) configurations and resolve connectivity challenges. • Implement and maintain Wireless Personal Area Networks (WPAN) to meet operational requirements. • Manage and oversee cable assemblies, ensuring proper installation and functionality. • Collaborate with team members to identify and address potential system vulnerabilities. • Provide detailed reports on network performance and incident resolutions. • Assist in the development and deployment of new technologies to enhance system efficiency.
2026-10-16T17:03:59Z

NOC Technician

Somerset, NJ
onsite
Temporary / Contract
23.75 - 27.50 USD / Hourly
We are looking for a NOC Technician to support network operations and maintain reliable connectivity for critical systems in Somerset, New Jersey. This Long-term Contract position is ideal for someone who is comfortable monitoring infrastructure, addressing technical issues, and helping keep communications environments stable and efficient. The role requires hands-on troubleshooting ability, attention to detail, and familiarity with wireless and cable-related technologies. Responsibilities: • Monitor network operations continuously and respond promptly to service interruptions, alarms, and performance concerns. • Investigate technical issues affecting connectivity and work through root causes to restore normal system function. • Support environments that rely on wireless communication protocols and personal area network technologies. • Perform troubleshooting and maintenance activities for Windows-based utility tools, including Norton Utilities, as needed. • Assist with installation, testing, and verification of cable assemblies to help ensure dependable hardware performance. • Document incidents, resolutions, and recurring issues clearly to support operational visibility and future problem prevention. • Coordinate with internal technical teams to escalate complex outages and track issues through completion.
2026-10-29T18:38:44Z

NOC Technician

Somerset, NJ
onsite
Temporary / Contract
33.25 - 38.50 USD / Hourly
We are looking for a skilled NOC Technician to join our team in Somerset, New Jersey. This position involves monitoring and maintaining network operations, ensuring system reliability, and addressing technical issues promptly. As a long-term contract role, it offers an excellent opportunity to contribute to critical network support and operations. Responsibilities: • Monitor network systems to ensure continuous operation and promptly address outages or performance issues. • Perform routine maintenance tasks to optimize system performance and reliability. • Troubleshoot and resolve technical problems related to network infrastructure, including wireless protocols and cable assemblies. • Collaborate with team members to implement solutions for network-related challenges. • Document and report network performance metrics and issues to relevant stakeholders. • Configure and optimize network tools, including Norton Utilities for Windows. • Support Wireless Application Protocol (WAP) and Wireless Personal Area Network (WPAN) technologies. • Maintain and upgrade network hardware and software as required. • Ensure compliance with company standards and protocols in all network operations. • Provide technical guidance and support to other departments as necessary.
2026-10-16T17:03:59Z

IT Technician

Watchung, NJ
remote
Temporary / Contract
21.85 - 25.30 USD / Hourly
We are looking for an IT Technician to provide reliable front-line desktop support for end users in Watchung, New Jersey. This Long-term Contract opportunity is ideal for someone with hands-on Level 1 support experience who communicates clearly, resolves routine technical issues efficiently, and delivers strong in-person service. The role offers the chance to support daily IT operations while learning client-specific tools and processes through on-the-job training. Responsibilities: • Deliver first-line desktop and help desk support for hardware, software, and basic system issues affecting end users. • Respond to service requests and incidents by documenting, tracking, and updating tickets through resolution. • Troubleshoot Windows-based workstation problems, including login access, device setup, and common application errors. • Provide hands-on assistance to employees with workstation, peripheral, and connectivity-related concerns. • Support user account activities in Active Directory such as basic access updates and account-related assistance. • Escalate more complex technical problems when needed while maintaining clear communication with users and internal teams. • Assist with device deployment, workstation preparation, and general desktop maintenance as part of ongoing IT support operations.
2026-10-29T18:43:48Z

IT Technician

Watchung, NJ
remote
Temporary / Contract
18.21 - 21.09 USD / Hourly
We are looking for an IT Technician to deliver responsive desktop and help desk support for end users. This long-term contract opportunity is ideal for someone with a solid foundation in Level 1 technical support, strong interpersonal communication, and a hands-on approach to resolving everyday hardware and software issues. The team is open to candidates with transferable support experience and will provide training on client-specific tools and environments. Responsibilities: • Provide front-line technical assistance for desktop, laptop, and basic peripheral issues affecting end users. • Troubleshoot Windows-based operating system problems and resolve common software and connectivity concerns in a timely manner. • Manage incoming service requests through the ticketing system, document work performed, and keep support records up to date. • Support user account tasks within Active Directory, including routine access-related requests and basic administration. • Deliver in-person and remote assistance while maintaining clear, thorough communication with employees at all levels. • Escalate more complex technical issues when needed and coordinate with internal support teams to ensure resolution. • Assist with workstation setup, device replacement, and other hands-on support activities across the local environment.
2026-10-29T18:43:48Z

Sr. Network Engineer

Hackensack, NJ
onsite
Temporary / Contract
70.00 - 85.00 USD / Hourly
Our client, a large enterprise organization with a complex and highly available technology environment, is seeking a Senior Network Security Engineer with deep expertise in firewall engineering and enterprise networking. This individual will be responsible for designing, implementing, securing, and supporting critical network infrastructure while serving as a subject matter expert for next-generation firewall technologies. Key Responsibilities<ul><li>Design, implement, and maintain enterprise network security solutions with a focus on Palo Alto Networks and Fortinet firewalls. </li><li>Develop and manage firewall policies, security rules, NAT configurations, VPNs, and access controls. </li><li>Analyze firewall logs, network traffic, and security events to identify risks and troubleshoot connectivity issues. </li><li>Lead firewall upgrades, migrations, and lifecycle management initiatives. </li><li>Provide advanced troubleshooting for network and security issues involving routing, switching, wireless, VPN, and WAN/LAN environments. </li><li>Support enterprise network infrastructure including routers, switches, wireless systems, and security platforms. </li><li>Partner with security, infrastructure, and application teams to deliver secure and reliable services. </li><li>Participate in incident response efforts, root cause analysis, and remediation activities. </li><li>Maintain technical documentation, standards, and operational procedures. </li><li>Contribute to infrastructure projects from planning through implementation and post-deployment support. </li></ul>
2026-11-04T13:48:46Z

Senior Desktop Support Engineer

White Plains, NY
onsite
Permanent / Full Time
105000.00 - 110000.00 USD / Yearly
• Engineer and support Windows desktop and laptop environments. • Design, deploy, and manage application deployments. • Administer Microsoft Intune while supporting the organization's migration from SCCM. • Support Citrix Cloud VDI, including image management, connectors, troubleshooting, rollbacks, and desktop optimization. • Troubleshoot complex desktop and endpoint issues escalated from Service Desk. • Develop scripts and automation to improve desktop administration. • Create and maintain technical documentation and standards. • Support endpoint security initiatives, including enterprise antivirus/Defender deployments. • Work closely with Infrastructure engineers supporting the backend server environment. • Participate in an on-call rotation (approximately one Sunday every four weeks, with following Friday off for a long weekend!). What we understand ideal experience should be • Windows Desktop Engineering • Microsoft Intune & SCCM (migration experience preferred) • Citrix Cloud / Virtual Desktop Infrastructure (VDI) • Windows image management • Scripting (PowerShell preferred) • Application packaging and deployment • Endpoint security / Microsoft Defender • Nutanix virtualization familiarity • Dell enterprise laptop environments • Strong documentation and troubleshooting skills
2026-10-02T15:28:43Z

Networking Engineer

Edison, NJ
remote
Temporary / Contract
60.00 - 65.00 USD / Hourly
<ul><li> Participates in the planning and design of network architecture.</li><li> Performs maintenance of network devices including the restoration of hardware and software.</li><li> Conduct advanced research and evaluation of network technology and recommend purchases of network equipment.</li><li> Works with end users, Team Members and vendors to resolve network hardware and software issues.</li><li> Designs installs, supports and tests Local and Wide Area Networks.</li><li> Supports Infrastructure including: switches, routers, wireless, optical, and firewalls.</li><li> May develop end-user training to achieve efficient utilization of LAN/WAN.</li><li> Responds to and resolves help desk tickets. Participates in project management activities as assigned.</li><li> Participates in Network Team On-Call program.</li><li> Adheres to the Medical Center's Organizational Competencies and Standards of Behavior.</li></ul>
2026-10-22T18:08:43Z

Network Engineer

Bridgewater, NJ
onsite
Temporary / Contract
38.00 - 44.00 USD / Hourly
We are looking for an experienced Network Engineer to provide hands-on support for a pharmaceutical environment in Bridgewater, New Jersey. This Long-term Contract position is fully on-site and focuses on diagnosing network issues, restoring service quickly, and maintaining reliable connectivity across local facilities. The role also includes assisting with infrastructure rollouts and supporting network operations in nearby sites as needed. Responsibilities: • Diagnose and resolve day-to-day network incidents, with an emphasis on break/fix support for critical infrastructure and connectivity issues. • Configure, maintain, and troubleshoot Palo Alto firewalls, including policy updates, performance checks, and security-related problem resolution. • Administer Cisco switching environments by handling configuration changes, trunking, upgrades, and general switch troubleshooting. • Support SD-WAN environments using Cisco or Meraki technologies, including issue identification, connectivity analysis, and service restoration. • Maintain and troubleshoot Aruba wireless networks to ensure stable coverage and dependable access for site users and operations. • Assist with network deployments, hardware installation, and equipment replacement projects, including occasional after-hours or weekend work when required. • Provide network support for additional nearby facilities, with limited local travel to assist with operational needs across sites. • Handle physical setup and movement of network and computer equipment, including tasks that may require lifting items up to 50 pounds.
2026-10-08T19:43:42Z

Network Engineer

New York, NY
onsite
Permanent / Full Time
90000.00 - 120000.00 USD / Yearly
We are looking for a Network Engineer to support and enhance our private cloud and network environment in New York, New York. In this role, you will help maintain reliable, secure, and high-performing infrastructure that supports business-critical services in a dynamic fintech setting. You will work alongside technical teams to improve operational stability, strengthen network security, and contribute to efficient day-to-day infrastructure management. Responsibilities: • Build, administer, and improve private cloud infrastructure with an emphasis on uptime, scalability, and operational resilience. • Configure, monitor, and troubleshoot network devices to maintain strong performance across the environment. • Apply security controls and support compliance-focused practices to reduce infrastructure risk and address vulnerabilities. • Collaborate with engineering and application teams to deliver a dependable platform for internal systems and client-facing services. • Identify opportunities to automate recurring operational tasks and streamline infrastructure workflows. • Investigate incidents, respond to support needs, and restore service quickly through effective technical problem-solving. • Create and maintain clear technical documentation for configurations, procedures, and operational standards. • Participate in a rotating on-call schedule that may include after-hours and weekend support, along with occasional travel to office or data center locations.
2026-10-20T15:34:07Z

Systems Engineer

Tarrytown, NY
onsite
Permanent / Full Time
80000.00 - 95000.00 USD / Yearly
We are looking for a Systems Engineer in Tarrytown, New York. This position will play a key role in designing, managing, and improving modern workplace technologies while connecting engineering efforts with day-to-day operational support. The ideal candidate brings strong technical depth across virtual desktop services, identity platforms, endpoint management, and automation, along with the ability to create scalable support practices for a growing user environment.
2026-11-03T20:48:42Z

IT Manager/Director

Hoboken, NJ
onsite
Temporary to Hire
39.59 - 45.84 USD / Hourly
We are looking for a hands-on IT leader to support and strengthen technology operations for an education/ non profit client near Hoboken, NJ. This contract to hire role is ideal for someone with prior education or non profit industry experience who can balance day-to-day technical troubleshooting with broader oversight of systems, vendors, and a small support team. The role requires a strong service mindset, the ability to communicate effectively with faculty, parents, and school leadership, and the confidence to guide infrastructure-related initiatives while remaining actively involved in technical work. Responsibilities:• Provide direct technical support for staff and school users, resolving hardware, software, and connectivity issues in a timely manner.• Oversee daily IT operations while leading and mentoring a small technology team to ensure dependable service delivery.• Administer core systems such as Active Directory and device configurations to maintain secure and efficient user access.• Coordinate with external vendors and infrastructure partners to support network performance, backups, and broader technology needs.• Manage school technology platforms, including an ERP, and help ensure systems are aligned with operational requirements.• Track, prioritize, and follow through on support requests using the existing ticketing process to maintain responsiveness and visibility.• Support the maintenance and improvement of network, server, and endpoint environments across the campus.• Communicate clearly with teachers, parents, and school administrators regarding technical issues, priorities, and solutions.
2026-10-16T17:03:59Z

Help Desk/Desktop Support Analyst

White Plains, NY
onsite
Temporary / Contract
31.32 - 36.27 USD / Hourly
We are looking for a skilled Help Desk/Desktop Support Analyst to join a fast-moving onsite IT team in White Plains, New York. This Contract position will focus on delivering advanced technical support across desktop systems, user accounts, endpoint devices, and core infrastructure services. The ideal candidate brings strong troubleshooting ability, a customer-first mindset, and the flexibility to manage both daily support needs and broader technology initiatives. Responsibilities: • Resolve complex technical issues affecting workstations, software, user access, and connected devices while serving as an escalation point for end-user support • Provide hands-on support for Windows desktops, laptops, printers, mobile hardware, and other office technology used across the organization • Administer account provisioning, permissions, and authentication tasks within directory services and related identity management platforms • Support Microsoft 365 applications and services, including collaboration, productivity, and messaging tools used by employees • Prepare, configure, deploy, and maintain endpoint devices through device management platforms and established support standards • Perform imaging, software installation, patching, hardware replacements, and lifecycle refresh activities for user systems • Assist with server support, hybrid environment administration, and troubleshooting across cloud-connected infrastructure • Investigate and resolve network and remote connectivity issues involving VPN access, wireless service, switching, and other enterprise networking components • Support conference room systems, telecommunications tools, and audiovisual equipment to help maintain smooth business operations • Contribute to IT projects by assisting with rollouts, upgrades, migration-related tasks, documentation updates, and asset tracking
2026-10-28T19:08:45Z

Sr Netsuite Administrator

Fort Lee, NJ
onsite
Permanent / Full Time
115000.00 - 150000.00 USD / Yearly
A growing organization is seeking a Senior NetSuite Administrator to own and optimize its NetSuite ERP platform and serve as a key business partner to Finance and Accounting. This individual will oversee system administration, configuration, governance, security, and continuous improvement to support evolving business needs. This is an independent, hands-on role requiring strong NetSuite expertise, accounting knowledge, and project management skills. The ideal candidate can translate business requirements into scalable solutions, troubleshoot complex issues, and manage projects from design through deployment with minimal supervision. Key Responsibilities Platform Ownership & Administration<ul><li>Own NetSuite configuration, performance, stability, security, and governance.</li><li>Manage system releases, sandbox testing, production deployments, and documentation.</li><li>Configure custom fields, forms, records, workflows (SuiteFlow), saved searches, dashboards, and KPIs.</li><li>Manage user access, permissions, role-based security, and change controls.</li></ul>Finance & Accounting<ul><li>Partner with Finance and Accounting to translate business needs into system solutions.</li><li>Maintain accounting configurations, including chart of accounts, subsidiaries, departments, classes, and tax settings.</li><li>Troubleshoot transaction, posting, and reconciliation issues.</li><li>Support month-end close, financial reporting, and audit activities.</li></ul>Process Improvement & Project Management<ul><li>Prioritize requests and manage competing business needs.</li><li>Lead enhancements and projects from requirements gathering through testing and deployment.</li><li>Identify automation opportunities and improve procure-to-pay, order-to-cash, record-to-report, purchasing, inventory, and financial close processes.</li><li>Communicate project status, risks, timelines, and solutions to stakeholders.</li></ul>Reporting, Integrations & Data<ul><li>Develop reports, saved searches, dashboards, and KPIs.</li><li>Support integrations, troubleshoot failures, and coordinate enhancements with developers and vendors.</li><li>Maintain data integrity and support imports, exports, migrations, and new business onboarding.</li></ul>Support & Vendor Management<ul><li>Provide Tier II/III support, resolve issues independently, and deliver user training.</li><li>Coordinate with NetSuite support and third-party partners while minimizing external dependency.</li><li>Maintain documentation, security controls, audit trails, and compliance standards.</li></ul>
2026-10-14T17:38:45Z

ERP Administrator

New York, NY
onsite
Temporary / Contract
55.00 - 65.00 USD / Hourly
We are looking for a Vena Administrator to support and enhance a Vena-based planning and reporting environment for a non-profit organization in New York, New York. This Contract position will focus on platform administration, model maintenance, and system reliability while working closely with Finance, Accounting, FP& A, IT, and business users to ensure Vena is reliable, secure, performant, and aligned with business planning, budgeting, forecasting, reporting, and analysis requirements. The Vena Administrator will be responsible for the administration, configuration, maintenance, and ongoing support of the Vena Solutions platform. The Vena Administrator will manage Vena models, templates, workflows, users, security, integrations, and reporting structures while supporting continuous improvement of the platform Responsibilities:• Oversee day-to-day administration of the Vena platform within the Finance department, including access controls, security groups, role assignments, workflow settings, and core system configuration.• Coordinate updates across Vena environments by managing releases, configuration adjustments, and platform upgrades with appropriate testing and control.• Maintain and improve application components such as templates, input forms, reports, dashboards, and underlying planning models to support business operations.• Track platform health by reviewing usage trends, monitoring capacity, and identifying performance issues before they affect users.• Investigate and resolve problems related to applications, workflows, models, and system connectivity, escalating complex matters to vendor support and internal technical teams when needed.• Build, update, and refine organizational models and dimensions within Vena to ensure accurate alignment with planning and reporting needs.• Manage hierarchies, attributes, business rules, and model structures that support financial and operational data across actuals, budgets, forecasts, and plans.• Develop and maintain calculations, allocations, validation logic, and other configuration elements that improve accuracy, consistency, and usability.• Support structural changes involving accounts, departments, entities, locations, projects, and related dimensions while keeping models organized and efficient.
2026-10-16T18:13:43Z

Microsoft 365 (M365) Administrator

Saddle Brook, NJ
onsite
Permanent / Full Time
85000.00 - 100000.00 USD / Yearly
The Microsoft 365 Administrator drives standardization and adoption of Microsoft 365 across the organization. Routine tenant administration is part of the role, but the main goal is optimizing employee usage of Teams, SharePoint, Power Automate, and other underutilized M365 features consistently and effectively. This individual sets operational standards, builds the intranet, and collaborates with each department to transition workflows onto shared, well-governed tools. Key ResponsibilitiesStandardization and Governance<ul><li>Define and enforce standards for Teams and channel creation, naming conventions, ownership, guest access, and lifecycle management.</li><li>Design a consistent SharePoint site structure, permission model, and document library conventions.</li><li>Remediate existing Teams and SharePoint sprawl, including orphaned sites, duplicate teams, and overshared content.</li><li>Apply retention policies, sensitivity labels, and data classification in alignment with internal IT policies.</li></ul>Intranet<ul><li>Build and maintain a SharePoint-based company intranet featuring department pages, organizational news, and key resources.</li><li>Establish content ownership and a publishing workflow to ensure departments maintain current information on their respective pages.</li></ul>Adoption and Training<ul><li>Identify licensed but underutilized M365 capabilities (Planner, Lists, Forms, Bookings, OneDrive, Loop, etc.) and drive organizational adoption.</li><li>Build Power Automate workflows to replace legacy email- and spreadsheet-based processes.</li><li>Deliver training sessions, user documentation, and office hours; monitor adoption metrics using M365 usage reports.</li><li>Partner with the AI Specialist on Copilot readiness and rollout initiatives.</li></ul>Administration<ul><li>Manage users, licenses, groups, and tenant settings within the Microsoft 365, Teams, SharePoint, and Exchange admin centers.</li><li>Support Entra ID tasks such as group management and conditional access policy execution under the guidance of senior IT staff.</li><li>Track Microsoft 365 roadmap updates and evaluate their operational impact on end users.</li></ul>
2026-10-27T19:23:44Z

Network Engineer

Bridgewater, NJ
onsite
Temporary / Contract
36.10 - 41.80 USD / Hourly
We are looking for a hands-on Network Engineer to support pharmaceutical operations in Bridgewater, New Jersey. This Long-term Contract position is fully on-site and focuses on diagnosing network issues, restoring service quickly, and assisting with infrastructure rollouts across nearby facilities. The role is ideal for someone who is comfortable working directly with network hardware, collaborating with site teams, and maintaining stable connectivity in a fast-paced environment. Responsibilities: • Resolve day-to-day network incidents by identifying root causes, repairing connectivity problems, and restoring normal operations across the primary site. • Configure, maintain, and troubleshoot Palo Alto firewalls, including policy updates, performance checks, and issue resolution in production environments. • Support Cisco switching infrastructure through configuration changes, trunk setup, software upgrades, and troubleshooting of switching-related problems. • Assist with SD-WAN environments, including diagnosing issues and supporting platforms such as Cisco SD-WAN or Meraki SD-WAN. • Maintain and troubleshoot Aruba wireless networks to help ensure dependable coverage and performance for business operations. • Provide network support for two nearby facilities as needed, including occasional local travel to assist with technical issues or planned work. • Contribute to deployment activities, which may include after-hours or weekend support during implementation windows. • Handle physical installation and movement of network equipment, including tasks that require lifting hardware up to 50 pounds.
2026-10-29T18:43:48Z

IT Manager/Director

Bronx, NY
onsite
Temporary / Contract
47.50 - 55.00 USD / Hourly
We are looking for an experienced IT Manager/Director to lead technology operations for a legal organization in Bronx, New York. This Long-term Contract position will oversee day-to-day IT service performance, team coordination, and the delivery of reliable technical support across the business. The role requires a hands-on leader who can work closely with stakeholders, strengthen operational processes, and help advance modernization efforts while maintaining strong service and security standards. Responsibilities: • Direct daily IT operations and ensure dependable service delivery across the organization. • Guide and mentor technical staff, set clear expectations, and maintain strong performance and accountability standards. • Administer support workflows by supervising ticket activity, escalations, incident resolution, and adherence to internal operational requirements. • Track service metrics, analyze recurring support trends, and identify opportunities to improve stability and responsiveness. • Act as the central liaison between IT and business teams to align technical services with organizational needs. • Oversee user lifecycle activities, including onboarding, offboarding, access administration, asset tracking, and maintenance of accurate technical documentation. • Manage relationships with external vendors, contractors, managed service providers, and other technology partners. • Contribute to technology and business systems improvement initiatives, including modernization, automation, process standardization, and change management efforts. • Enforce IT policies, security expectations, and established operational procedures across the environment.
2026-11-02T14:48:40Z

Help Desk/Desktop Support Analyst

Brooklyn, NY
onsite
Temporary / Contract
27.71 - 32.09 USD / Hourly
We are looking for a Help Desk/Desktop Support Analyst to support daily technical operations for end users in Brooklyn, New York. This Long-term Contract position is ideal for someone who enjoys solving hardware and software issues, preparing equipment for new users, and delivering responsive desktop support in a fast-paced telecom services environment. The person in this role will handle a wide range of technical requests, maintain reliable workstation performance, and help ensure employees have the tools they need to work effectively. Responsibilities: • Prepare, image, and set up laptops for deployment, ensuring each device is properly configured for user needs. • Provide day-to-day help desk assistance by responding to technical issues and supporting employees with hardware and software concerns. • Diagnose and resolve problems affecting desktop and laptop computers to restore functionality with minimal disruption. • Support printers, monitors, docking stations, and other peripheral devices by identifying issues and applying practical fixes. • Investigate basic network and connectivity problems, including access and performance issues, and escalate when necessary. • Manage and update service desk tickets to document requests, track progress, and maintain clear communication with users. • Assist with user account support and access-related tasks within Active Directory and Windows-based environments. • Perform routine troubleshooting across Microsoft Windows systems to maintain stable and efficient end-user computing experience.
2026-10-14T15:23:45Z

Senior IT Support Specialist

Mount Vernon, NY
onsite
Temporary to Hire
31.66 - 36.66 USD / Hourly
We are looking for a Senior IT Support Specialist to provide hands-on technical support for end users and office technology in New York. This contract opportunity with permanent potential is ideal for someone who enjoys resolving complex support issues, maintaining reliable workstation performance, and assisting with a wide range of hardware, software, and connectivity needs. The role will support daily operations across desktops, mobile devices, collaboration tools, and core business applications while contributing to broader IT improvement efforts. Responsibilities: • Oversee incoming support requests, prioritize open incidents, and drive issues through to completion within expected service levels. • Set up, maintain, and troubleshoot desktops, laptops, monitors, mobile devices, and other end-user equipment to ensure dependable day-to-day performance. • Provide assistance with collaboration platforms, communication tools, and workplace technology used across the organization. • Diagnose and resolve problems affecting essential business applications and internal technology systems. • Contribute to device rollouts, workstation deployments, hardware refreshes, and other IT-led implementation projects. • Maintain accurate records for technology assets, equipment assignments, and support documentation. • Investigate network and connectivity problems involving local infrastructure, wireless access, and related hardware components. • Support the installation, replacement, and upgrade of network equipment and assist with cabling or physical connectivity tasks as needed. • Work with outside technology vendors to coordinate issue resolution, infrastructure support, and hardware-related project activity.
2026-10-12T20:08:44Z

Help Desk/Desktop Support Analyst

New York, NY
onsite
Temporary / Contract
23.75 - 27.50 USD / Hourly
We are looking for a Help Desk/Desktop Support Analyst to provide frontline technical assistance for retail kiosk environments in New York, New York. This Long-term Contract position focuses on maintaining reliable day-to-day system performance, responding quickly to user-reported issues, and helping store teams keep devices operational during business hours. The ideal candidate is comfortable working with Windows-based systems, handling service desk activity, and applying practical troubleshooting methods to resolve hardware and connectivity concerns. Responsibilities: • Oversee kiosk status dashboards and respond to system-generated alerts throughout retail operating hours to help maintain service availability. • Conduct routine daily checks to confirm kiosks are functioning properly and verify performance after updates or changes are applied. • Serve as the first point of contact for technical problems involving unresponsive screens, network interruptions, offline equipment, and peripheral malfunctions. • Investigate and address incidents by following documented support procedures, using administrative tools, and performing basic device-level diagnostics. • Guide store personnel through practical recovery steps such as restarting equipment, restoring wireless connections, cycling power, and maintaining camera cleanliness. • Document support activity in the ticketing system and ensure issues are tracked, updated, and escalated when needed. • Assist with Windows-based desktop and kiosk support tasks to promote stable operation across the retail environment.
2026-10-20T18:53:49Z

IT Support Specialist

New York, NY
onsite
Temporary to Hire
35.00 - 55.00 USD / Hourly
We are looking for a dependable IT Support Specialist to provide hands-on technology support for a legal environment in New York, New York. This contract opportunity with potential for a long-term role is ideal for someone who can serve as a primary technical resource, resolve day-to-day user issues, and help maintain secure, reliable systems across the firm. The position offers a blend of end-user support, operational troubleshooting, and participation in technology improvement efforts. Responsibilities: • Provide first-line and escalated technical assistance for employees, addressing issues involving workstations, peripherals, software platforms, and user access. • Diagnose and resolve problems related to hardware performance, cloud-based applications, file management, and basic connectivity across the office. • Act as a central point of contact for technology needs, ensuring support requests are handled promptly and communicated clearly to end users. • Help protect firm systems and information by following established cybersecurity, data privacy, and database security practices. • Support the upkeep of user accounts, permissions, and device configurations to maintain a secure and efficient technology environment. • Coordinate and contribute to IT projects, including system upgrades, application rollouts, and other technology initiatives that improve business operations. • Document recurring issues, solutions, and support procedures to strengthen service consistency and internal knowledge sharing.
2026-11-02T14:33:42Z

Level 2 Help Desk

New York, NY
onsite
Temporary / Contract
19.00 - 22.00 USD / Hourly
We are looking for a Level 2 Help Desk specialist to provide hands-on technical support for a retail organization in New York, New York. This Contract position focuses on resolving escalated end-user issues across desktop, mobile, and endpoint environments while delivering a high level of customer service. The role also supports device management, documentation improvement, and collaboration with internal teams to strengthen support processes and workplace technology operations. Responsibilities: • Handle escalated support tickets and service requests involving Windows, macOS, iOS, and related endpoint technologies, troubleshooting more advanced hardware, software, operating system, and application problems. • Act as the key point of contact for employees who need in-person or higher-level technical assistance, providing clear guidance and practical end-user instruction. • Review recurring support trends and escalations to uncover service gaps, recommend process enhancements, and help identify opportunities to improve automation and efficiency. • Develop and refine support documentation, knowledge articles, and user-facing technical resources so information remains current, useful, and easy to follow. • Work closely with cross-functional teams to enhance self-service tools and automated workflows related to account access, software delivery, device setup, and employee onboarding and offboarding. • Support endpoint management activities by maintaining device settings, enforcing compliance standards, deploying applications, and managing the lifecycle of Windows, macOS, and mobile hardware. • Configure, stage, deploy, and support laptops, desktops, monitors, docking stations, mobile devices, and other workplace technology equipment for employees. • Troubleshoot onsite issues involving connectivity, printers, conference room systems, peripherals, and workstation components to restore normal operations quickly. • Track technology assets accurately and assist with hardware refresh planning to maintain dependable, up-to-date equipment across the organization. • Escalate complex technical matters to infrastructure, security, or application teams with complete documentation and clear follow-through while contributing to broader service desk and endpoint improvement efforts.
2026-11-02T14:54:06Z

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