<p>Robert Half is seeking a detail-oriented <strong>Deltek VantagePoint Application Support Specialist</strong> to provide front-line support for day-to-day Deltek issues. This individual will monitor incoming support tickets, troubleshoot user questions, manage account access and permissions, and assist with routine system maintenance and configuration support. Apply today!</p><p><br></p><p><strong>Duration: </strong>3 months with potential to extend</p><p><strong>Location: </strong>100% Remote</p><p><strong>Schedule:</strong> Monday - Friday 9-4 PM PST, core meetings</p><ul><li>Starting at 40 hours a week, then move into 20 hours per week.</li></ul><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Monitor and respond to incoming Deltek VantagePoint support tickets.</li><li>Troubleshoot basic user issues and answer day-to-day system and navigation questions.</li><li>Create, update, activate, and deactivate user accounts.</li><li>Process approved user access, security, and permission changes.</li><li>Support employee onboarding and offboarding within Deltek.</li><li>Maintain employee records, including supervisor, office, organization, and other updates.</li><li>Assist employees with timesheet, expense, project access, charge code, and approval routing issues.</li><li>Perform routine data maintenance and identify and correct inaccurate or incomplete records.</li><li>Document ticket resolutions and identify recurring issues or opportunities for process improvement.</li><li>Create and maintain SOPs and knowledge-base documentation for common support requests.</li><li>Escalate complex configuration, financial, integration, security, and system issues to the appropriate system owners.</li></ul>
<p>Robert Half is partnering with a law firm in the Pacific Northwest<strong> </strong>to identify a Personal Injury Attorney who is ready to IMMEDIATELY jump in to assist and possibly join their team. This position is contract with potential for extension/conversion into a permanent role.</p><p><br></p><p>Responsibilities:</p><ul><li>Review personal injury cases to assess liability, damages, and claim value. </li><li>Negotiate settlements with insurance companies.</li><li>Guide clients through the claims process from intake to resolution.</li><li>Prepare case summaries, status updates, and evaluations.</li><li>Review medical records and chronologies to support claims.</li></ul>