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1 result for Customer Service Representative in Tualatin, OR
- Portland, OR
- onsite
- Permanent / Full Time
- 0 - 0 USD / Yearly
- <p>Charlie Gilmur with Robert Half is looking for a Sales Support Supervisor to lead daily sales support activities while remaining actively involved in hands-on administrative and customer-facing work. This position supports efficient order fulfillment, accurate billing, and responsive communication across customers, vendors, and internal teams in Milwaukie, Oregon. The role also guides Sales Assistants through coaching, work coordination, and performance oversight to help maintain strong service standards in a fast-paced wholesale distribution environment.</p><p><br></p><p>Responsibilities:</p><p>• Lead the day-to-day operations of the sales support team, ensuring requests, documentation, and follow-up activities are completed accurately and on schedule.</p><p>• Coordinate order processing, invoicing, shipment monitoring, and customer communications to keep projects moving efficiently from release through delivery.</p><p>• Supervise Sales Assistants by assigning work, reviewing output, and providing training, coaching, and ongoing support on department procedures and systems.</p><p>• Prepare sales orders, transportation instructions, and related documents needed to release inventory from remote locations and support timely fulfillment.</p><p>• Manage account adjustments by processing credits, debits, claims, lien releases, and vendor payments with close attention to detail.</p><p>• Respond to customer and job site inquiries, track materials in transit, and coordinate with vendors, buyers, dispatchers, and carriers to resolve issues quickly.</p><p>• Produce recurring reports on job progress, billing activity, and departmental performance using Excel to support operational visibility and decision-making.</p><p>• Maintain organized job files, support document routing through the company’s records platform, and help ensure documentation is complete and processed promptly.</p><p>• Enter and review bid information, verify accuracy before release, and maintain archived records in accordance with turnaround expectations and team standards.</p><p><br></p><p>Please reach out to Charlie Gilmur with Robert Half to review this position. Job Order: 03600-0013443448</p><p><br></p>
- 2026-06-02T00:00:00Z