<p>Do you possess excellent communication abilities and strong data entry skills? Robert Half is seeking personable Customer Service Representatives to assist our client ongoing needs in the area. The Customer Service Representative will receive and process incoming calls from customers in an accurate, efficient, and timely manner and maintain solid customer relationships by handling questions and concerns with speed. The Customer Service Representative will communicate with other departments within the company, respond to internal questions and issues, and review and process documents. This position also may require research skills to troubleshoot customer problems and will act as support for other teams within the company.</p><p> </p>
<p>Robert Half is looking for a dedicated Customer Service Representative to deliver outstanding support and ensure seamless order processing to join our client's team. This Contract to permanent position is ideal for someone who thrives in a fast-paced environment and enjoys working collaboratively with internal teams to achieve customer satisfaction. The role requires a proactive approach to problem-solving and the ability to build lasting relationships through clear and detail-oriented communication.</p><p><br></p><p>Responsibilities:</p><p>• Provide exceptional customer service by addressing inquiries and resolving issues promptly.</p><p>• Manage the entire sales order process, ensuring accurate entry and timely fulfillment.</p><p>• Respond to inbound calls, offering solutions and maintaining a positive client experience.</p><p>• Collaborate with cross-functional teams to guarantee smooth coordination and delivery.</p><p>• Handle both inbound and outbound communication to support customer needs.</p><p>• Maintain detailed and organized records of customer interactions and order statuses.</p><p>• Develop a strong understanding of company products and workflows to better assist clients.</p><p>• Proactively identify areas for improvement in customer service processes.</p><p>• Build and nurture positive relationships with clients to foster long-term loyalty.</p><p>• Ensure compliance with established procedures and quality standards.</p>
<p>The Front Desk Coordinator will manage and coordinate all front office activities. This position is crucial for creating a positive first impression for our clients and guests and requires a professional demeanor and excellent communication skills.</p><p>Responsibilities:</p><ol><li>Greet and assist visitors, clients, and staff members, providing a welcoming and friendly environment.</li><li>Manage incoming calls, direct calls to appropriate internal resources, and provide necessary information to callers.</li><li>Schedule and manage appointments efficiently using the company's scheduling system.</li><li>Coordinate mailing services, including incoming, outgoing, and delivery of mails and packages.</li><li>Support in event planning and coordination whenever required.</li><li>Perform basic administrative tasks, including data entry, filing, and maintaining office supplies.</li><li>Always uphold a high level of confidentiality and professionalism.</li></ol><p><br></p>
<p>We are looking for a professional and friendly Receptionist to join. You’ll play a key role in creating a welcoming and organized front office. The ideal candidate will have excellent customer service skills, strong attention to detail, and the ability to manage multiple tasks efficiently.</p><p>Responsibilities:</p><ul><li>Warmly greet, assist and direct visitors.</li><li>Manage all incoming calls and direct them to the correct departments.</li><li>Maintain a neat, organized, and welcoming reception area.</li><li>Handle all incoming and outgoing mails promptly.</li><li>Coordinate appointments and meetings.</li><li>Perform administrative and clerical tasks such as filing, copying, printing etc.</li><li>Manage office supplies inventory.</li></ul><p><br></p>
<p>Robert Half is looking for innovative Front Desk Coordinators for our local clients ongoing needs in the area! The Front Desk Coordinator will sit at the front desk and answer busy multi-line phones, check-in visitors and direct other walk-in traffic. Candidates who are successful in the Front Desk Coordinator contractual roles typically are proficient in Microsoft Office Suite skills and are comfortable updating and maintaining reports, tracking, and documenting detailed information, and entering information into company databases. The successful Front Office Coordinator will have experience with multi-line phones, and strong alphanumeric data entry and Microsoft Office Suite skills, including working with reports and mail merge. If you have outstanding customer service skills, excellent attention to detail, and are organized and motivated, then apply with Robert Half!</p>
<p>We are looking for an organized and detail-oriented Administrative Assistant to join our team. This is a long-term contract position where you will play a pivotal role in maintaining the efficiency of office operations and ensuring excellent communication within the organization.</p><p><br></p><p>Responsibilities:</p><p>• Greet and assist visitors, ensuring a welcoming and efficient office environment.</p><p>• Manage inbound phone calls, directing inquiries to the appropriate departments or individuals.</p><p>• Process incoming and outgoing mail, including sorting, distributing, and preparing shipments.</p><p>• Coordinate office supply inventory, placing orders and ensuring adequate stock levels.</p><p>• Utilize Microsoft Teams for effective communication and collaboration across teams.</p><p>• Handle scheduling and calendar management using Microsoft Outlook.</p><p>• Provide administrative support for various office tasks and special projects.</p><p>• Maintain accurate records and documentation to support office operations.</p><p>• Assist with organizing meetings and preparing necessary materials.</p>
We are looking for an experienced Collections Specialist to join our team in Portland, Oregon. This Contract-to-Permanent position is ideal for someone skilled in resolving payment issues and maintaining effective client relationships. The role involves managing account portfolios, identifying payment delays, and implementing solutions to ensure timely collections.<br><br>Responsibilities:<br>• Manage a portfolio of accounts and review aging files daily to monitor payment statuses.<br>• Make collection calls to customers to address overdue payments and identify underlying issues.<br>• Investigate payment delays, determine root causes, and work collaboratively with customers to find resolutions.<br>• Handle accounts placed on credit hold by processing tickets through the designated ticketing system.<br>• Address more complex customer accounts, requiring advanced problem-solving and negotiation skills.<br>• Analyze customer payment trends to identify inconsistencies and potential risks.<br>• Collaborate with internal teams to ensure smooth communication and resolution of payment issues.<br>• Monitor and maintain accurate records of collections activities to support reporting and decision-making.
<p>We are looking for a skilled Sarbanes Oxley Auditor with expertise in IT general controls to join our client's team based in Portland, OR. This is a long-term contract position that requires a meticulous individual with a strong background in audit standards and compliance. The role offers an opportunity to collaborate with various stakeholders and ensure the effectiveness of IT controls across the organization.</p><p><br></p><p>Responsibilities:</p><p>• Conduct thorough planning and execution of IT general control testing, ensuring compliance with established procedures and audit standards.</p><p>• Perform detailed testing of IT general control key reports, aligning processes with external audit expectations to facilitate leverage by external auditors.</p><p>• Revise and update IT general control test steps to ensure they address relevant attributes and control substance effectively.</p><p>• Lead walkthroughs of IT general controls when necessary, providing clear insights into control design and effectiveness.</p><p>• Assess the design and operational effectiveness of IT general controls in relation to their objectives.</p><p>• Document testing results and conclusions in a manner that supports efficient review and aligns with quality assurance standards.</p><p>• Maintain clear communication with Internal Audit and Business Controls Officer management to provide updates on testing progress.</p><p>• Validate any potential exceptions identified during testing with control owners, compliance teams, and management.</p><p>• Ensure all reviewer comments are addressed satisfactorily to support seamless integration with external audit requirements.</p>
<p>We are looking for a detail-oriented Medical Billing Specialist to join our clients team on a contract basis in Aloha, Oregon. In this role, you will handle various tasks related to insurance verification, care authorization, and billing processes. This position is ideal for someone with strong organizational skills and a background in medical billing and coding.</p><p><br></p><p>Responsibilities:</p><p>• Conduct insurance verification to ensure coverage and eligibility for medical services.</p><p>• Process care authorization requests for different levels of care, including Care Oregon services.</p><p>• Handle medical billing tasks efficiently and accurately during available time.</p><p>• Collaborate with healthcare providers and insurance companies to resolve billing discrepancies.</p><p>• Maintain up-to-date knowledge of medical billing and coding regulations.</p><p>• Review and submit claims to insurance carriers while adhering to compliance standards.</p><p>• Track and follow up on outstanding claims to ensure timely payments.</p><p>• Safeguard sensitive patient information in accordance with HIPAA regulations.</p><p>• Assist in identifying and resolving billing errors to optimize reimbursement.</p><p>• Provide support in analyzing billing data and generating reports as needed.</p>
