<p>Do you possess excellent communication abilities and strong data entry skills? Robert Half is seeking personable Customer Service Representatives to assist our client’s ongoing needs in the area. The Customer Service Representative will receive and process incoming calls from customers in an accurate, efficient, and timely manner and maintain solid customer relationships by handling questions and concerns with speed. The Customer Service Representative will communicate with other departments within the company, respond to internal questions and issues, and review and process documents. This position also may require research skills to troubleshoot customer problems and will act as support for other teams within the company. </p>
<p>Our company is currently seeking to hire a qualified and experienced Customer Service Representative to join our team. The successful candidate will be expected to maintain a high level of customer satisfaction by ensuring all inquiries, complaints and problems are resolved efficiently.</p><p>Responsibilities will include:</p><ol><li>Responding promptly to customer inquiries in a polite and professional manner.</li><li>Handling and resolving customer complaints.</li><li>Processing orders, forms, applications, and requests.</li><li>Providing customers with product and service information.</li><li>Documenting customer interactions and transactions, detailing inquiries or complaints as well as actions taken.</li><li>Monitoring customer service team and ensuring all policies and procedures are adhered to.</li><li>Developing and maintaining customer relationships and updating customer databases.</li><li>Performing any other duties as assigned by the management.</li></ol><p><br></p>
<p>Robert Half is looking for innovative Front Desk Coordinators for our local clients ongoing needs in the area! The Front Desk Coordinator will sit at the front desk and answer busy multi-line phones, check-in visitors and direct other walk-in traffic. Candidates who are successful in the Front Desk Coordinator contractual roles typically are proficient in Microsoft Office Suite skills and are comfortable updating and maintaining reports, tracking, and documenting detailed information, and entering information into company databases. The successful Front Office Coordinator will have experience with multi-line phones, and strong alphanumeric data entry and Microsoft Office Suite skills, including working with reports and mail merge. If you have outstanding customer service skills, excellent attention to detail, and are organized and motivated, then apply with Robert Half! </p><p> </p>
<p>The Front Desk Coordinator will manage and coordinate all front office activities. This position is crucial for creating a positive first impression for our clients and guests and requires a professional demeanor and excellent communication skills.</p><p>Responsibilities:</p><ol><li>Greet and assist visitors, clients, and staff members, providing a welcoming and friendly environment.</li><li>Manage incoming calls, direct calls to appropriate internal resources, and provide necessary information to callers.</li><li>Schedule and manage appointments efficiently using the company's scheduling system.</li><li>Coordinate mailing services, including incoming, outgoing, and delivery of mails and packages.</li><li>Support in event planning and coordination whenever required.</li><li>Perform basic administrative tasks, including data entry, filing, and maintaining office supplies.</li><li>Always uphold a high level of confidentiality and professionalism.</li></ol><p><br></p>
<p>We are looking for a dedicated Sales Support Coordinator to join our team in Vancouver, Washington. In this role, you will play a key part in streamlining sales operations, fostering collaboration between sales teams, and ensuring marketing and product resources are readily accessible. This position is ideal for someone who thrives in a dynamic environment and enjoys facilitating communication and organization across multiple departments.</p><p><br></p><p>Responsibilities:</p><p>• Collect, organize, and maintain sales data, including pipeline information, performance metrics, and client records, within centralized systems.</p><p>• Ensure sales teams have access to accurate and timely data to support decision-making processes.</p><p>• Develop and implement standardized reporting processes and key performance indicators for leadership and sales teams.</p><p>• Facilitate collaboration and alignment between inside and outside sales teams by coordinating shared processes and communication.</p><p>• Support coordinated account planning and customer engagement efforts across sales functions.</p><p>• Partner with marketing to create sales collateral, presentations, and targeted campaigns tailored to client needs.</p><p>• Coordinate new product launches by preparing product sheets, training materials, and rollout plans for sales teams.</p><p>• Organize promotional campaigns, trade shows, and events to enhance market presence and sales opportunities.</p><p>• Manage calendars, meetings, training sessions, and cross-functional initiatives to ensure smooth operations.</p><p>• Provide operational support for order flow, pricing requests, and contract preparations.</p><p><br></p><p><strong>Salary Range:</strong></p><p>$65k - $75k target</p><p><br></p><p><strong>Benefits</strong></p><p>Medical: Yes</p><p>Vision: Yes</p><p>Dental: Yes</p><p>Life & Disability Insurance: Yes</p><p>Retirement Plans: Yes</p><p><strong>Paid Time Off</strong></p><p>Paid Vacation: 80 hours, increases gradually after 5 years</p><p>Paid Holidays: 6 Days</p><p>Sick leave: Standard per WA law</p><p><br></p><p>Please reach out to Charlie Gilmur with Robert Half to review this position. Job Order: 03600-0013341037</p>
<p>We are looking for an Aging Specialist to join our team in Vancouver, Washington. In this role, you will be responsible for managing accounts receivable processes, ensuring timely follow-up on outstanding charges, and maintaining strong relationships with third-party payers. Your expertise will contribute to the financial health of the organization by resolving issues efficiently and supporting the training of entry level staff.</p><p><br></p><p>Responsibilities:</p><p>• Assist patients in applying for financial assistance programs, including Sliding Scale, and ensure their approval and notification.</p><p>• Guide individuals and families through the process of accessing Medicaid benefits and enrolling in relevant programs.</p><p>• Provide patients with resources such as the WA Apple Health Behavioral Health Services booklet to support their care.</p><p>• Prepare accurate treatment cost estimates and payment agreements, documenting all details in organizational systems.</p><p>• Monitor and maintain daily reports of accounts over 90 days, adhering to productivity standards.</p><p>• Analyze denial and reimbursement trends by payer, type, or coding issue to identify root causes and escalate concerns as needed.</p><p>• Communicate effectively with payer representatives to address large-scale denial or reimbursement issues.</p><p>• Review insurance remittance advices, investigate denial reasons, and submit well-crafted appeals to resolve payment discrepancies.</p><p><br></p><p>The salary range for this position is $40,000 to $45,760.</p><p><br></p><p>Benefits:</p><p>Medical/Dental/Vision</p><p>Life and AD& D insurance</p><p>STD/LTD</p><p>401k with match</p><p>PTO accrued at a rate of 6 hours per pay period</p><p>6 paid holidays</p><p><br></p>
<p>We are looking for a Patient Accounts Specialist to join our team in Vancouver, Washington. In this role, you will handle various aspects of patient account management, including billing inquiries, refunds, and collections, while maintaining the highest standards of professionalism and confidentiality. This position is vital in ensuring seamless communication with patients and insurance providers, contributing to the overall efficiency of the revenue cycle.</p><p><br></p><p>Responsibilities:</p><p>• Address patient inquiries related to billing concerns and provide clear resolutions.</p><p>• Process and submit refund requests in a timely manner.</p><p>• Serve as the primary backup for the Payment Data Entry Specialist, ensuring continuity of operations.</p><p>• Manage daily account follow-up tasks while meeting organizational productivity standards.</p><p>• Investigate and resolve credit balances, missing payments, and unposted cash to ensure accurate account records.</p><p>• Conduct audits of patient accounts to identify discrepancies and ensure compliance.</p><p>• Oversee collections efforts for unpaid accounts and maintain effective communication with patients.</p><p>• Approve clients for sliding scale programs or funding opportunities as applicable.</p><p>• Apply clients for funding programs and issue Good Faith Estimates when required.</p><p>• Maintain detailed documentation of all account activities in accordance with established policies and procedures.</p><p><br></p><p>The salary range for this position is $40,000 to $47,000.</p><p><br></p><p>Benefits:</p><p>Medical/Dental/Vision</p><p>Life and AD& D insurance</p><p>STD/LTD</p><p>401k with match</p><p>PTO accrued at a rate of 6 hours per pay period</p><p>6 paid holidays</p><p><br></p>
