We are looking for a dedicated Help Desk/Desktop Support Analyst to join our team in Philadelphia, Pennsylvania. In this long-term contract role, you will play a key part in providing hands-on technical assistance and troubleshooting support to ensure smooth operations. This position offers an excellent opportunity for individuals eager to grow their IT skills while contributing to essential projects.<br><br>Responsibilities:<br>• Assist in the installation, setup, and maintenance of computer systems and hardware.<br>• Respond to IT-related inquiries and provide solutions to technical issues via phone or in-person support.<br>• Troubleshoot and resolve problems related to Windows operating systems, including Windows 10 and Windows 11.<br>• Carry and deliver equipment to designated locations within the facility as needed.<br>• Manage service desk tickets and ensure timely resolution of user concerns.<br>• Utilize Active Directory to manage user accounts and permissions effectively.<br>• Provide basic troubleshooting and technical support for common software and hardware issues.<br>• Collaborate with team members to ensure seamless migration to Windows 11.<br>• Document technical processes and solutions to improve future support efforts.
<p>We are looking for an IT Support Specialist to join our dynamic team in Somerset, New Jersey. This hybrid position offers a mix of onsite and remote work, providing opportunities to grow both professionally and technically in a collaborative environment.</p><p><br></p><p>Responsibilities:</p><p>• Deliver remote technical support for desktops, laptops, printers, mobile devices, and software applications.</p><p>• Manage help desk tickets efficiently, troubleshooting and resolving issues while maintaining clear communication with clients.</p><p>• Support Windows Server environments, including Active Directory and Group Policy configurations.</p><p>• Monitor network performance and connectivity, addressing system alerts and optimizing functionality.</p><p>• Configure and deploy workstations and mobile devices, ensuring proper setup and operation.</p><p>• Assist in hardware installations, upgrades, and replacements to maintain client systems.</p><p>• Document troubleshooting procedures, client setups, and internal workflows to ensure consistency and knowledge sharing.</p><p>• Collaborate with senior technicians on escalated issues and participate in IT-related projects.</p><p>• Contribute to client onboarding processes, integrating new systems and ensuring smooth transitions.</p>
<p>We are looking for a detail-oriented File Clerk to join our team in Bridgewater, New Jersey. </p><p><br></p><p>Responsibilities:</p><ul><li>Organize, maintain, and update physical and electronic files and records.</li><li>Assist with document preparation, data entry, and routine record updates.</li><li>Respond to basic inquiries and prepare standard correspondence as needed.</li><li>Generate simple reports and status updates to support daily operations.</li><li>Collaborate with team members to ensure accurate filing and smooth workflow.</li><li>Use Microsoft Office tools (Word, Excel, PowerPoint, SharePoint) for filing and documentation tasks.</li><li>Follow confidentiality guidelines to ensure records are secure and accessible.</li><li>Manage multiple tasks efficiently while meeting deadlines and priorities.</li></ul>