We are in search of a Customer Support Manager to join our team in UPPER CHICHESTER, Pennsylvania. The role entails overseeing customer service operations, ensuring customer satisfaction, and maintaining a high-quality support team. The successful candidate will be expected to manage customer inquiries, monitor performance, and continuously improve our customer service procedures.<br><br>Responsibilities:<br><br>• Supervise the daily operations of the customer support team to ensure efficiency and customer satisfaction.<br>• Train new team members on our customer service policies and best practices.<br>• Maintain open lines of communication, acting as the escalation point for complex customer inquiries or complaints.<br>• Regularly review customer interactions for quality assurance and identify areas for improvement.<br>• Keep the team updated on changes to company products and services.<br>• Develop and maintain knowledge-based documents, such as frequently asked questions and procedure manuals.<br>• Identify and recommend improvements to our customer service procedures to senior management.<br>• Support both internal and external customers as needed.<br>• Ensure all customer inquiries and issues are resolved promptly and professionally.<br>• Monitor team performance and conduct regular quality control to minimize errors. <br><br>Note: This role requires proficiency in Salesforce Configuration and other listed skills such as Account Reconciliation, Accounts Payable (AP), Accounts Receivable (AR), Billing, Data Entry, Invoice Processing, Microsoft Excel, Oracle, QuickBooks, SAP, and Customer Service.
<p>We are looking for a highly organized and detail-oriented Project Assistant to join our team on a contract basis in Moorestown, New Jersey. This position offers an exciting opportunity to support construction projects and contribute to their successful execution. The ideal candidate will excel at managing schedules, coordinating tasks, and maintaining project documentation.</p><p><br></p><p>Responsibilities:</p><p>• Support the planning and execution of construction projects by assisting with day-to-day operations.</p><p>• Monitor project timelines and ensure tasks are completed according to established schedules.</p><p>• Collaborate with the Project Manager to maintain master schedules and track progress.</p><p>• Organize and scan project-related documents to ensure accurate record-keeping.</p><p>• Communicate with stakeholders to provide updates and address inquiries related to project status.</p><p>• Assist in coordinating campus tours and other site-related activities.</p><p>• Ensure timely completion of assigned tasks, adhering to project deadlines.</p><p>• Contribute to the improvement of project workflows and processes.</p><p>• Provide administrative support, including handling correspondence and documentation.</p><p>• Work closely with team members to ensure alignment on project goals and deliverables.</p>
<p>55,000 - 65,000</p><p><br></p><p>benefits include:</p><ul><li>medical</li><li>dental</li><li>vision</li><li>paid time off</li><li>401k</li></ul><p>Responsibilities: </p><ul><li>Set up meeting spaces and arrange lunches when needed</li><li>Welcome and assist visitors</li><li>Handle incoming calls, direct them appropriately, and relay messages</li><li>Manage the conference room schedule</li><li>Keep the office neat and presentable</li><li>Handle weekly grocery runs</li><li>Arrange repairs and coordinate maintenance vendors</li><li>Place weekly office supply orders</li></ul><p><br></p>
We are looking for an Oracle Technical Architect Manager to lead and oversee critical technical projects in Hammonton, New Jersey. This role involves driving the design, development, and integration of Oracle Cloud solutions while fostering collaboration within the team and with clients. If you thrive in a dynamic environment and are passionate about delivering impactful technology solutions, we encourage you to apply.<br><br>Responsibilities:<br>• Lead all phases of the software development lifecycle, including design, deployment, and ongoing application support.<br>• Design and implement integration architectures for cloud and hybrid environments to address complex technical challenges.<br>• Utilize Oracle Integration Cloud components such as Integrations, Adapters, Visual Builder, B2B, Business Insights, and Process Cloud to deliver effective solutions.<br>• Create detailed technical specifications and integration strategy documents to ensure alignment with business objectives.<br>• Develop technical designs for integrations between systems using Oracle PaaS and related technologies.<br>• Oversee team performance, providing mentorship, conducting appraisals, and fostering a positive team culture.<br>• Collaborate with clients to build strong relationships and deliver exceptional experiences.<br>• Participate in the preparation of client proposals and contribute to strategies for winning new business.<br>• Stay updated on Oracle Cloud trends and advancements, incorporating them into project solutions.<br>• Ensure integration security and compliance with Oracle offerings and standards.
We are looking for an organized and detail-oriented receptionist to join our team in Bristol, Pennsylvania. In this contract-to-permanent position, you will be the first point of contact for visitors and callers, helping to create a welcoming and efficient environment. This role requires strong communication skills and the ability to handle multiple tasks simultaneously.<br><br>Responsibilities:<br>• Greet visitors and ensure they are directed to the appropriate person or department.<br>• Answer and manage incoming calls on a multi-line telephone system, providing assistance or redirecting calls as needed.<br>• Maintain an organized front desk area, ensuring it is presentable and stocked with necessary supplies.<br>• Handle general inquiries from customers and staff, providing accurate information or escalating concerns.<br>• Keep track of appointments and schedules to assist with staff coordination and meeting arrangements.<br>• Process incoming and outgoing mail, including sorting and distributing correspondence.<br>• Support administrative tasks such as data entry, filing, and document preparation.<br>• Monitor office supplies and coordinate replenishment when necessary.<br>• Ensure compliance with company policies and procedures while interacting with visitors and staff.
<p>We are looking for a detail-oriented and friendly Receptionist to join a team on a part-time, contract basis. This role is based on site in Plymouth Meeting, Pennsylvania, and will require 15-20 hours per week over a six-month period. The ideal candidate will be organized, approachable, and capable of handling a variety of administrative tasks efficiently.</p><p><br></p><p>Responsibilities:</p><p>• Greet and assist visitors in a detail-oriented and welcoming manner.</p><p>• Manage a multi-line phone system, directing calls to appropriate departments or individuals.</p><p>• Handle inbound calls promptly and efficiently, ensuring a high level of customer service.</p><p>• Perform switchboard operations for phone systems with up to 10 lines.</p><p>• Maintain the reception area to ensure it is clean and organized.</p><p>• Coordinate and manage schedules, appointments, and bookings as needed.</p><p>• Provide general administrative support to the team, including data entry and correspondence.</p><p>• Ensure timely communication and follow-ups for inquiries or requests.</p><p>• Assist with basic office tasks, such as filing and maintaining records.</p><p>• Support the implementation of any necessary organizational procedures related to reception duties.</p>
