<p>We are looking for a talented Communication Specialist to join our team in Plymouth Meeting, Pennsylvania. This position is ideal for someone who excels in developing clear, engaging, and accurate content. The role requires strong attention to detail and the ability to effectively manage multiple projects while delivering high-quality results. Industry experience in the benefits administration, HR communications, or actuarial communications is required. This position is 5 days per week in office. </p><p><br></p><p>Responsibilities:</p><p>• Collaborate with internal teams to revise and maintain employee benefit materials for client funds</p><p>• Ensure all documentation accurately reflects the specific benefit offerings of each client, including complex structures</p><p>• Audit and update plan content to ensure compliance with regulations and clarity for employees</p><p>• Draft and edit compelling content for monthly health initiative newsletters</p><p>• Develop and refine open enrollment materials, ensuring they are user-friendly and consistent</p><p>• Organize and optimize the company’s letter library to streamline communication processes</p>
<p><strong>Communications Coordinator III </strong></p><p><strong>Service Type</strong>: 27-week Contract </p><p><strong>Location</strong>: Philadelphia, PA - Onsite</p><p><strong>Position Summary:</strong></p><p>The Communications Coordinator III will support the development and execution of internal and external communication initiatives. This role is ideal for a seasoned communications professional with 4–6 years of experience who thrives in a fast-paced, collaborative environment. The contractor will work under the direction of the Communications Manager to ensure consistent messaging and effective outreach across various channels.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Draft and edit communications materials for campaigns, including emails, newsletters, press releases, and social media content.</li><li>Provide timely daily communication updates to internal stakeholders.</li><li>Compile and maintain press lists and targeted media contact databases.</li><li>Monitor media coverage and assemble press clip packages for distribution and archival.</li><li>Assist in planning and coordinating special events, including logistics, communications, and promotional efforts.</li></ul><p><br></p>
<p>We are looking for a creative Marketing and Communications Coordinator to join our non-profit organization in Newtown, Pennsylvania. In this role, you will develop and execute marketing strategies that effectively communicate our mission and engage our audience. This position offers an exciting opportunity to showcase your skills in communications, email marketing, website content creation, graphic design, and digital marketing.</p><p><br></p><p>Responsibilities:</p><p>• Develop and manage engaging marketing campaigns across email, social media, and other digital platforms.</p><p>• Create compelling website content and promotional materials that align with the organization's branding.</p><p>• Design visually appealing graphics and marketing assets using tools like Canva.</p><p>• Write clear and persuasive copy for various mediums, including social media posts, flyers, and newsletters.</p><p>• Coordinate content marketing efforts to ensure consistency and effectiveness.</p><p>• Monitor and analyze the performance of marketing initiatives to optimize engagement and reach.</p><p>• Collaborate with team members to support communication strategies and organizational goals.</p><p>• Ensure all marketing materials adhere to brand guidelines and maintain a high standard.</p><p>• Manage social media accounts by scheduling posts, responding to inquiries, and fostering audience interactions.</p>
We are looking for a skilled and detail-oriented Marketing Database Specialist to join our team on a long-term contract basis. This position involves managing, maintaining, and enhancing the health of our marketing database to support effective campaign execution, segmentation, and reporting. The ideal candidate should have a strong background in data management, compliance with global privacy standards, and hands-on experience with marketing automation platforms.<br><br>Responsibilities:<br>• Oversee the accuracy, integrity, and ongoing maintenance of the marketing database through regular monitoring and validation.<br>• Prepare, format, and manipulate data in Excel prior to importing into systems such as Pardot or Salesforce.<br>• Execute routine database cleanup, list management, and campaign-related data processes.<br>• Develop and manage dynamic lists, suppression lists, automation rules, and completion actions within marketing automation tools.<br>• Ensure compliance with global data privacy regulations by implementing proper governance and segmentation practices.<br>• Collaborate with global marketing managers and stakeholders to support reporting and insights initiatives.<br>• Conduct extensive training to familiarize yourself with systems, processes, and stakeholders during the initial onboarding period.<br>• Identify opportunities to improve database workflows and implement best practices for operational efficiency.<br>• Monitor and enforce adherence to data governance policies to ensure consistent platform usage.<br>• Support the team with ad hoc data tasks and reporting needs as required.
<p>Robert Half has partnered with a small firm on their search for a proactive, Legal Billing Specialist. As the Legal Billing Specialist, you will oversee client invoicing, assist with the collections process, update ERP system, perform mail merges, complete accounts receivable transactions, review and assign sales tax codes, perform account reconciliations, prepare supporting documents, and provide solutions to client inquiries. The ideal candidate should have strong attention to detail, excellent organizational skills, and the ability to solve problems quickly. </p><p><br></p><p>Responsibilities:</p><p>• Prepare, review, and issue accurate billing statements, ensuring all client accounts are properly updated.</p><p>• Manage trust accounts, client escrow funds, and fiduciary transactions with precision and adherence to regulations.</p><p>• Utilize QuickBooks Desktop or Online to process financial records and maintain organized bookkeeping.</p><p>• Execute mail merges efficiently to streamline communication and billing processes.</p><p>• Collaborate closely with legal teams and clients to resolve billing inquiries and discrepancies.</p><p>• Monitor and collect outstanding payments while maintaining clear and effective communication with clients.</p><p>• Generate and analyze financial reports to identify trends and improve billing operations.</p><p>• Ensure compliance with legal billing standards and maintain confidentiality of sensitive financial information.</p>
<p>We are looking for a dedicated Collections Specialist to oversee student account receivables for a higher education institution in NE Philadelphia, Pennsylvania. This role focuses on managing overdue accounts, collaborating with students and families, and ensuring compliance with institutional policies and government regulations. The ideal candidate will excel at balancing financial responsibilities with a student-centered approach.</p><p><br></p><p>Responsibilities:</p><p>• Monitor overdue student accounts related to tuition, housing, and fees, ensuring timely follow-up.</p><p>• Develop and administer payment plans in alignment with university guidelines.</p><p>• Collaborate with internal departments and external collection agencies to resolve outstanding balances.</p><p>• Maintain detailed and accurate records of all student account activities and communications.</p><p>• Prepare monthly reports highlighting delinquent accounts and collection efforts.</p><p>• Enforce institutional policies regarding registration holds, transcript restrictions, and financial clearance.</p><p>• Ensure compliance with federal, state, and university regulations related to student accounts.</p><p>• Educate students and families on financial responsibility and payment options.</p><p>• Recommend accounts for write-offs or legal actions based on established procedures.</p><p>• Assist the Student Account Services team during peak periods by processing payments and completing end-of-day tasks.</p>
<p>We are looking for a detail-oriented Content Specialist to join our team in Fort Washington, Pennsylvania. In this long-term consulting role, you will work within the Brand and Creative team to edit and refine high-volume AI-generated content as well as copy supplied by our internal clients to ensure it accurately reflects our brand. You will work with other creatives to review product descriptions, edit/generate copy for our website and blog, and assist in the brainstorming and coordination of community naming efforts. With the ever-expanding need for content to yield best search results, part of this role will be to help in the planning and process creation for new AI-assisted content development opportunities including video scripting and additional blog content.</p><p> </p><p>Responsibilities include:</p><ul><li>Review and refine product descriptions for publication on our website and various third-party platforms</li><li>Proofread edit and provide copy support for other supplied copy for accuracy and consistency within the brands style guidelines</li><li>Collaborate with our Content Management and other Marketing teams by providing feedback for prompt engineering of AI-generated content</li><li>Edit and/or generate product messaging ensuring accuracy and alignment with brand voice</li><li>Participate in community and other naming brainstorming efforts and finalize presentations for approval</li><li>Perform content audits for existing product descriptions on the company website</li><li>Review and edit web content updates and/or email messaging provided by our internal teams across the country</li><li>Provide real-time grammar and style support to internal clients during normal working hours</li></ul>
<p>Robert Half is partnering with one of its ecommerce clients for an Accounts Receivable Specialist. Local to Monmouth County and pride themselves on a wonderful work environment - anyone with strong AR/billing/cash apps experience please feel free to apply!</p><p> </p><p>Responsibilities:</p><p>• Handle the end-to-end accounts receivable process, including invoicing, collections, and cash application.</p><p>• Follow up with clients to ensure timely payments and resolve any discrepancies or outstanding balances.</p><p>• Accurately apply incoming payments to customer accounts while maintaining detailed records.</p><p>• Prepare and distribute invoices to customers in accordance with company policies.</p><p>• Monitor cash activity and ensure proper reconciliation of accounts.</p><p>• Collaborate with internal departments to address billing issues and improve processes.</p><p>• Maintain detailed documentation of all communications and transactions related to accounts receivable.</p><p>• Generate and analyze reports to track accounts receivable performance and identify areas for improvement.</p><p>• Ensure compliance with company policies and industry standards in all receivable activities.</p>
<p>This long-term contract position is ideal for a detail-oriented individual who excels in managing customer accounts, coordinating workflows, and fostering resolution for customer inquiries. The role requires exceptional organizational skills and the ability to collaborate with stakeholders to deliver high-quality service.</p><p><br></p><p>Responsibilities:</p><p>• Oversee the management of customer accounts, ensuring accurate and timely handling of requests and complaints.</p><p>• Coordinate and prioritize daily tasks for the account management team to meet service level objectives.</p><p>• Monitor departmental metrics and workflow indicators, reporting on transaction volumes and progress.</p><p>• Prepare detailed reports and dashboards to provide insights into team performance and operational efficiency.</p><p>• Collaborate with vendors, stakeholders, and management to resolve complex customer issues effectively.</p><p>• Recommend improvements to business processes, metrics tracking, and team training programs.</p><p>• Handle escalated customer calls, billing inquiries, and claims resolution with professionalism.</p><p>• Support team operations by assisting with enrollment, invoicing, fulfillment, and other related tasks.</p><p>• Ensure compliance with organizational procedures while delivering exceptional customer support.</p>
<p>We are looking for a highly skilled Benefits Specialist to join our team on a long-term contract with our client based in New Jersey. In this role, you will take charge of managing employee benefits across Continental Europe and Latin America, ensuring compliance and alignment with global strategies. You will collaborate closely with international teams to implement effective benefit plans while contributing to the overall organizational strategy.</p><p><br></p><p>Responsibilities:</p><p>• Oversee and manage risk benefits such as life and disability insurance, retirement arrangements, and tax-efficient schemes.</p><p>• Administer medical insurance and country-specific allowances, ensuring local choice schemes are implemented effectively.</p><p>• Collaborate with local brokerage services and branch assistance, escalating issues to relevant managers when necessary.</p><p>• Approve invoices, manage benefit renewals, and track documentation to completion with the support of the Benefit Coordinator.</p><p>• Lead the implementation of local benefits for new branches across Europe and Latin America.</p><p>• Prepare detailed benefits overviews, conduct benchmarking, and respond to benefit surveys.</p><p>• Stay updated on evolving benefits laws in supported countries, providing actionable recommendations.</p><p>• Support local management with absence plans, coordinating leaves and ensuring timely insurance claims processing.</p><p>• Work closely with global benefits and HR teams to create communication materials such as intranet updates and benefit summaries.</p><p>• Partner with the Workday team to build and enhance the benefit platform, ensuring accurate and confidential data management.</p>
We are looking for a detail-oriented Accounts Payable Specialist to join our team in Haddonfield, New Jersey. This is a long-term contract position ideal for someone with a strong background in financial operations and accounts management. The successful candidate will play an essential role in maintaining accurate financial records and ensuring timely processing of payables.<br><br>Responsibilities:<br>• Process invoices by matching, batching, and coding them accurately to ensure timely payments.<br>• Manage accounts payable functions, including vendor communication and resolving discrepancies.<br>• Utilize accounting software systems such as ADP, Concur, and ERP platforms to streamline financial operations.<br>• Prepare and execute Automated Clearing House (ACH) payments and other electronic transactions.<br>• Conduct audits to verify the accuracy of accounts payable records and compliance with company policies.<br>• Maintain accrual accounting records and ensure appropriate account coding for financial reporting.<br>• Collaborate with internal teams to address payment-related inquiries and improve workflow efficiency.<br>• Generate regular reports on payables status and assist in month-end closing processes.<br>• Support continuous improvements in accounts payable procedures and automation initiatives.
<p><strong>About the Role:</strong></p><p>We are seeking an organized and detail-oriented Accounts Payable Specialist to join our team! In this role, you’ll be responsible for managing invoice processing, vendor payments, and expense reporting while ensuring accuracy and adherence to company policies. Ideal candidates excel in a fast-paced environment and have strong communication and problem-solving skills.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Process and verify invoices, expense reports, and payment requests in a timely manner.</li><li>Match purchase orders and receipts with invoices and resolve discrepancies.</li><li>Maintain vendor files and ensure proper documentation for all transactions.</li><li>Reconcile accounts payable transactions and support month-end close activities.</li><li>Respond to vendor inquiries and build positive vendor relationships.</li><li>Collaborate with cross-functional teams to ensure smooth payment operations.</li></ul><p><br></p>
<p>We are looking for a detail-oriented Payroll Specialist to join our team in the Central, New Jersey area. In this role, you will oversee payroll processing, tax withholdings, and benefit reconciliations while ensuring accuracy and compliance. This position is ideal for someone with strong organizational skills and a proven ability to manage multiple tasks efficiently.</p><p><br></p><p>Responsibilities:</p><p>• Review and validate timesheets for accuracy before processing payroll.</p><p>• Process weekly payroll and ensure timely payment to employees.</p><p>• Maintain and update employee records, including tax and benefit information.</p><p>• Assist in preparing tax reports and ensuring compliance with relevant regulations.</p><p>• Provide administrative support for payroll-related functions and inquiries.</p><p>• Handle garnishments, tax withholdings, and other payroll deductions.</p><p>• Reconcile benefit deductions and review invoices for accuracy before payment.</p><p>• Address and resolve account inquiries related to payroll and benefits.</p><p>• Support vendor invoicing and ensure proper documentation is maintained.</p>
We are looking for an experienced Logistics Specialist to join our team in King of Prussia, Pennsylvania. In this role, you will manage and oversee logistical operations, ensuring the efficient movement of goods and materials while maintaining compliance with regulatory requirements. This is a long-term contract position offering the opportunity to contribute to a dynamic and fast-paced environment.<br><br>Responsibilities:<br>• Coordinate inbound and outbound logistical operations, including transportation, warehousing, and inventory management.<br>• Ensure the efficient distribution of raw materials, components, and finished goods to meet organizational needs.<br>• Develop and maintain systems to address inventory control and transportation requirements effectively.<br>• Act as a liaison between internal and external stakeholders to ensure smooth logistical processes.<br>• Monitor and enforce compliance with regulatory standards and organizational procedures.<br>• Analyze logistical data to identify areas for improvement and implement solutions.<br>• Collaborate with cross-functional teams to align logistics operations with business objectives.<br>• Manage vendor relationships to ensure timely delivery and high-quality services.<br>• Prepare reports and documentation to track inventory levels, shipments, and operational performance.<br>• Resolve logistical issues promptly to minimize disruptions to operations.
We are looking for a Digital Marketing Specialist to join our dynamic team in Princeton, New Jersey. This role is ideal for someone who thrives in a fast-paced environment and is eager to make a significant impact by driving innovative marketing strategies for eCommerce brands. If you have a passion for data-driven storytelling and a desire to shape the future of digital marketing, this position is perfect for you.<br><br>Responsibilities:<br>• Develop and execute effective digital marketing campaigns across multiple platforms, including Google Ads, Meta Ads, and Amazon Seller Central.<br>• Analyze performance metrics using tools like Google Analytics, Adobe Analytics, and Power BI to generate actionable insights.<br>• Create compelling reports and presentations to share data-driven findings with clients and internal teams.<br>• Lead team training sessions to ensure alignment with the latest marketing strategies and technological advancements.<br>• Mentor and guide team members to encourage growth and enhance paid media expertise.<br>• Collaborate with eCommerce clients to understand their goals and recommend tailored marketing strategies.<br>• Utilize advanced AI marketing tools like LXRInsights to optimize campaign performance.<br>• Stay ahead of industry trends, especially in AI and digital marketing, to maintain a competitive edge.<br>• Serve as a subject matter expert, providing strategic guidance to clients and internal teams.
<p>We are looking for a motivated and detail-oriented Part-Time Accounting Specialist to join our team in Trenton, NJ. In this Contract-to-Permanent position, you will play a vital role in supporting the financial operations of a non-profit organization dedicated to community impact. This opportunity is perfect for recent graduates or individuals seeking to grow their expertise in accounting.</p><p><br></p><p>Responsibilities:</p><p>• Perform general ledger reconciliations and prepare accurate journal entries.</p><p>• Create and analyze financial reports to support organizational decision-making.</p><p>• Assist in managing month-end and year-end closing processes.</p><p>• Handle accounts payable and accounts receivable transactions with precision.</p><p>• Support audit processes and ensure adherence to company policies and government regulations.</p><p>• Maintain organized and accurate financial documentation and records.</p><p>• Collaborate with the finance team on special projects and ad hoc tasks.</p><p>• Utilize accounting software to streamline processes and improve efficiency.</p><p>• Contribute to the development of financial procedures and controls.</p>
<p>We're looking for a detail-oriented Medical Accounts Receivable Specialist to join our team in Doylestown, Pennsylvania. In this long-term contract position, you will play a vital role in managing Medicare billing, insurance claims, and patient accounts to ensure the financial stability of the organization. This opportunity is ideal for professionals with expertise in medical billing processes and a commitment to resolving accounts efficiently and accurately.</p><p><br></p><p>Responsibilities:</p><p>• Manage Medicare billing operations, ensuring all patient accounts are handled with accuracy and compliance.</p><p>• Submit electronic and paper insurance claims following payer guidelines and regulatory requirements.</p><p>• Process patient claims promptly and oversee account management to maintain compliance standards.</p><p>• Conduct timely follow-ups on payments to resolve outstanding balances, collaborating with stakeholders as necessary.</p><p>• Regularly review work lists to prioritize accounts requiring immediate attention and action.</p><p>• Work assigned accounts diligently until they are fully resolved, maintaining detailed documentation throughout the process.</p><p>• Analyze remittances to confirm that charges processed or paid align with insurance contracts and fee schedules.</p><p>• Utilize and interpret billing forms such as UB04 and 1500 to ensure proper claim submission and resolution.</p><p>• Leverage electronic medical record systems and billing software to streamline account management and reporting.</p>
We are looking for a meticulous and analytical individual to join our team as a Tax Verification Specialist in Hamilton, New Jersey. In this role, you will play a vital part in ensuring the accuracy and compliance of financial aid applications by reviewing and verifying tax documents and other supporting materials. This is a long-term contract position offering the opportunity to contribute to the education industry while leveraging your expertise in financial analysis and data entry.<br><br>Responsibilities:<br>• Review and assess federal tax documents, including Form 1040, W-2s, and business tax returns, submitted by applicants.<br>• Verify financial aid documentation such as verification worksheets and income records to ensure accurate financial reporting.<br>• Identify inconsistencies and resolve discrepancies between submitted documents and financial aid applications.<br>• Update applicant information within the grants software system to reflect corrected and verified data.<br>• Process state financial aid applications and supporting materials to determine eligibility.<br>• Ensure compliance with federal, state, and institutional regulations governing financial aid programs.<br>• Communicate with applicants, families, and institutions to request clarification or additional documentation when necessary.<br>• Apply sound judgment and decision-making skills to support accurate award determinations.<br>• Collaborate with team members to maintain high standards of data accuracy and regulatory adherence.
<ul><li>Product Development: Partner with the data science team to conceptualize, develop, and refine cutting-edge data analytics products tailored to specific engineering domains.</li><li>Sales Enablement: Collaborate with the sales team to articulate product value, address customer needs, and drive sales to advanced technical SMEs/PHDs</li><li>Customer Success: Provide comprehensive technical support, training, and onboarding to ensure customer satisfaction and product adoption.</li><li>Market Intelligence: Conduct market research, analyze competitive landscapes, and identify opportunities for product enhancement and expansion.</li><li>Product Documentation: Develop clear and concise product documentation, including user guides, process flows, and use cases.</li></ul><p><br></p>
We are looking for a skilled Paid Social Specialist to oversee and optimize paid social media campaigns for our team in West Chester, Pennsylvania. In this long-term contract role, you will play a key part in driving engagement and growth through innovative strategies and effective coordination of campaign assets.<br><br>Responsibilities:<br>• Develop, implement, and manage paid social media campaigns across various platforms to meet marketing objectives.<br>• Coordinate the creation and delivery of assets for paid media initiatives, ensuring alignment with campaign goals.<br>• Monitor campaign performance and provide actionable insights to improve results.<br>• Collaborate with cross-functional teams to align paid social strategies with broader marketing efforts.<br>• Stay up-to-date with trends and best practices in social media advertising to enhance campaign effectiveness.<br>• Manage budgets and allocate resources for optimal campaign performance.<br>• Analyze data to track KPIs and generate detailed reports on campaign outcomes.<br>• Work with creative teams to ensure content resonates with target audiences.<br>• Optimize campaigns for maximum ROI through continuous testing and refinement.<br>• Provide strategic recommendations to enhance the overall paid social strategy.
<p><strong>Job Title: </strong>Medical Biller</p><p><strong>Location:</strong> Hatboro, PA (100% Onsite)</p><p><strong>Schedule</strong>: Monday – Friday, 8:00 AM – 5:00 PM</p><p><strong>Employment Type: </strong>Permanent, Full-Time</p><p><br></p><p><strong>Overview:</strong></p><p>A healthcare facility near Hatboro, PA is seeking an experienced and detail-oriented Medical Biller to join their team. This role is fully onsite and offers the opportunity to play a key part in the billing and revenue cycle process. The ideal candidate will have strong knowledge of medical billing practices, claims management, and coding standards, with a proven ability to ensure accuracy and timely collections.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Code charges and process billing for medical procedures</li><li>Prepare, review, and complete billing cycles for accuracy and timeliness</li><li>Research and resolve billing discrepancies; identify and process refunds, credits, and write-offs</li><li>Collect and process patient payments, including credit card transactions; set up payment plans for past due balances</li><li>Generate and mail weekly patient statements</li><li>Post patient and payer Explanation of Benefits (EOB) payments into the system</li><li>Monitor and follow up on unpaid claims and denials; prepare reconciliations and appeals as necessary</li><li>Submit claims to insurance carriers electronically or by mail</li><li>Communicate with staff, physicians, and their offices to obtain billing details and updated patient demographic information</li><li>Collaborate with internal staff and physician offices to gather required documentation and ensure billing accuracy</li><li>Handle incoming patient inquiries, providing thorough and timely follow-up to resolve account issues</li></ul>
We are looking for a skilled Product Support Specialist to join our team in Marlton, New Jersey. In this role, you will be responsible for creating precise 2D and 3D designs, renderings, and Bills of Materials (BOMs) for furniture projects. You will collaborate closely with Furniture Dealers and Sales Representatives to deliver tailored solutions while providing technical support throughout project lifecycles.<br><br>Responsibilities:<br>• Design accurate 2D and 3D layouts for furniture projects, ensuring all specifications are met.<br>• Update and revise designs as project requirements evolve.<br>• Specify products across multiple furniture lines, demonstrating expertise in product codes and applications.<br>• Work collaboratively with team members to propose design solutions, recommend value engineering options, and optimize layouts.<br>• Maintain deep knowledge of furniture systems, materials, finishes, and specifications to ensure high-quality output.<br>• Communicate effectively with stakeholders to present design concepts and address technical inquiries.<br>• Manage multiple projects simultaneously, ensuring deadlines are met and client expectations are exceeded.<br>• Interpret technical documents, diagrams, and schedules to provide accurate and comprehensive design plans.<br>• Stay current with new and existing furniture product lines to offer innovative solutions.<br>• Utilize AutoCAD and other design software to create detailed renderings and layouts.
<p>Take the next step in your career with this exciting <strong>6+ month contract opportunity</strong> as a <strong>Human Resources Specialist </strong>with a local organization in the Lehigh Valley. In this impactful role, you’ll have the chance to drive key HR initiatives, support multiple business units, and collaborate with leadership to shape organizational success. If you’re passionate about strategic human resource management and creating a positive workplace, this is the role for you!</p><p><br></p><p><strong>Responsibilities</strong>: </p><ul><li>Identify and manage staffing needs, including recruitment, interviews, and applicant selection.</li><li>Administer compensation, benefits, and performance management systems, along with safety and recreation programs.</li><li>Provide guidance to potential and current employees regarding policies, job roles, working conditions, benefits, and opportunities for growth.</li><li>Address challenging staffing situations, including dispute resolution, disciplinary actions, and terminations.</li><li>Advise managers on key organizational policies, including EEO and employee relations, and propose necessary updates.</li><li>Oversee onboarding and new employee orientation to enhance engagement and alignment with organizational goals.</li><li>Maintain comprehensive records and generate reports on personnel data such as performance reviews, hires, and absenteeism trends.</li><li>Act as a liaison between management and staff, interpreting policies, resolving workplace concerns, and fostering a positive work environment.</li></ul>
We are looking for a dedicated Customer Success Specialist to join our team in Somerset, New Jersey. In this long-term contract role, you will play a pivotal part in ensuring exceptional customer experiences while driving client satisfaction and retention. This is an excellent opportunity for an individual with call center and customer service expertise to thrive in a dynamic and rewarding environment.<br><br>Responsibilities:<br>• Serve as the primary point of contact for customers, addressing inquiries and resolving concerns in a timely and efficient manner.<br>• Build strong relationships with clients by understanding their needs and providing tailored solutions.<br>• Collaborate with internal teams to ensure seamless service delivery and customer satisfaction.<br>• Monitor customer accounts to identify opportunities for upselling or cross-selling.<br>• Proactively address potential issues to improve customer retention and loyalty.<br>• Maintain accurate records of customer interactions and feedback to inform continuous improvement efforts.<br>• Provide guidance and support to customers navigating company products and services.<br>• Utilize call center tools and technology to manage customer interactions effectively.<br>• Analyze customer success metrics to identify trends and recommend strategies for improvement.<br>• Participate in team meetings and training sessions to stay updated on company policies and best practices.
<p>We are looking for an experienced Sr. Accounts Receivable Specialist to oversee and optimize the accounts receivable processes in a dynamic and fast-paced environment. This role offers the opportunity to manage key financial operations, collaborate with cross-functional teams, and contribute to process improvements. The position is based in Princeton, New Jersey, and provides a pathway for growth within a supportive team.</p><p><br></p><p>Responsibilities:</p><p>• Oversee the end-to-end accounts receivable cycle, including client invoicing, electronic billing submissions, and payment collection.</p><p>• Ensure all billing activities align with client contracts and are completed accurately and on time.</p><p>• Collaborate with project managers and client service teams to address and resolve billing discrepancies.</p><p>• Monitor outstanding accounts and take proactive measures to maintain a steady cash flow.</p><p>• Enhance the efficiency and accuracy of e-billing systems and processes.</p><p>• Prepare and support accounts receivable reports, reconciliations, and month-end close tasks.</p><p>• Identify and implement opportunities to improve workflows and optimize department operations.</p>
