<p>**** For Faster response on the position, please send a message to Jimmy Escobar on LinkedIn or send an email to Jimmy.Escobar@roberthalf(.com) with your resume. You can also call my office number at 424-270-9193****</p><p><br></p><p>We are looking for a skilled Tier 2 Helpdesk Technician to join our team in Canoga Park, California. In this role, you will provide advanced technical support in a dynamic, managed services environment, working closely with a collaborative team to address user and infrastructure needs. This is a Contract to permanent position requiring onsite presence five days a week, offering an opportunity to grow your expertise in Microsoft technologies, networking, and system administration.</p><p><br></p><p>Responsibilities:</p><p>• Deliver Tier 2 technical support to resolve complex issues related to servers, applications, and user groups.</p><p>• Manage the onboarding and offboarding process, including account provisioning and user setup.</p><p>• Configure and deploy PCs, workstations, and peripheral devices for end users.</p><p>• Administer Microsoft 365, including troubleshooting and providing support for QuickBooks and related applications.</p><p>• Maintain and manage Azure environments, ensuring optimal performance and security.</p><p>• Oversee Meraki firewall and switch configurations, addressing network infrastructure needs.</p><p>• Diagnose and resolve issues with VLANs, VPNs, and DNS systems.</p><p>• Document processes and solutions thoroughly to ensure consistency and quality.</p><p>• Collaborate with team members to provide excellent service and proactive support.</p><p>• Communicate effectively with end users and stakeholders to address technical concerns.</p>
We are looking for an experienced IT Cloud Manager to oversee cloud infrastructure and lead technical teams in delivering secure, scalable solutions. This role involves managing advanced cloud technologies while ensuring compliance with industry standards. Based in Torrance, California, this position offers an opportunity to drive innovation in a dynamic healthcare environment.<br><br>Responsibilities:<br>• Lead and manage cloud infrastructure projects to ensure secure and efficient operations.<br>• Oversee the implementation and maintenance of DevOps tools, CI/CD pipelines, and automation frameworks.<br>• Direct the configuration and management of networking systems, including firewalls, VPNs, VPCs, and load balancers.<br>• Collaborate with cross-functional teams to align cloud strategies with organizational goals.<br>• Ensure all systems adhere to security and compliance frameworks, such as SOC 2 and similar standards.<br>• Provide leadership and mentorship to team members, fostering attention to detail and growth.<br>• Monitor system performance and proactively address issues to optimize operations.<br>• Develop and refine processes for continuous improvement and streamlined workflows.<br>• Manage backup technologies and configuration management to safeguard data and system integrity.<br>• Utilize analytical skills to troubleshoot problems and implement effective solutions.
<p>Business Intelligence (BI) Manager</p><p><br></p><p><strong>Location:</strong> Remote out of AR, AZ, CA, CO, CT, FL, ID, IL, IA, NV, NM, OR, SC, TX, VA, WA, or WI</p><p><br></p><p><strong>Position Summary</strong></p><p>The Business Intelligence (BI) Manager leads a team responsible for transforming raw data into actionable insights that support strategic decision-making. This role oversees the development of data-driven strategies, designs and maintains data models and dashboards, and ensures data accuracy and integrity. The BI Manager collaborates with cross-functional stakeholders, interprets complex datasets, and presents findings to drive operational efficiency and business performance.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Support the ongoing implementation of the organization’s business intelligence strategy</li><li>Oversee the transformation of raw data into meaningful insights through data modeling, mining, and visualization</li><li>Design, develop, and maintain dashboards and reports for stakeholders</li><li>Ensure data accuracy, completeness, and consistency; identify and resolve data quality issues</li><li>Lead, mentor, and manage a team of BI professionals</li><li>Partner with departments to define key performance indicators (KPIs) and reporting needs</li><li>Present data insights, interpretations, and strategic recommendations to leadership</li></ul><p><strong>Additional Requirements</strong></p><ul><li>Ability to travel up to 20%</li></ul><p><strong>Compensation</strong></p><ul><li>Salary range: $125,000 – $140,000 annually (based on qualifications and experience)</li></ul><p>For immediate consideration, Apply Now and direct message Reid Gormly on LI</p>
<p>We are looking for an experienced and dedicated Sr Service Desk specialist to join our team in Los Angeles, California. In this role, you will provide high-level remote support in a formal business environment, ensuring exceptional customer service and technical assistance to end users. This is a contract-to-permanent position, offering an excellent opportunity to showcase your skills and grow within a dynamic organization.</p><p><br></p><p>Responsibilities:</p><p>• Deliver outstanding remote technical support to end users, addressing hardware, software, and connectivity issues promptly.</p><p>• Maintain clear and attentive communication while assisting executives and other users with technical challenges.</p><p>• Document all support activities thoroughly to ensure accurate tracking and resolution.</p><p>• Collaborate with team members to identify and implement solutions for recurring technical issues.</p><p>• Provide guidance and training to users on system functionalities and best practices.</p><p>• Monitor and respond to service desk tickets within established timelines, ensuring efficient resolution.</p><p>• Stay updated on current technologies to better support end users and improve service delivery.</p><p>• Adhere to organizational policies and procedures while maintaining a high level of integrity.</p><p>• Utilize remote access tools effectively to troubleshoot and resolve issues.</p><p>• Support system changes or upgrades as needed, ensuring minimal disruption to operations.</p>
<p>We are looking for an experienced and dedicated Sr Service Desk specialist to join our team in Los Angeles, California. In this role, you will provide high-level remote support in a formal business environment, ensuring exceptional customer service and technical assistance to end users. This is a contract-to-permanent position, offering an excellent opportunity to showcase your skills and grow within a dynamic organization.</p><p><br></p><p>Responsibilities:</p><p>• Deliver outstanding remote technical support to end users, addressing hardware, software, and connectivity issues promptly.</p><p>• Maintain clear and attentive communication while assisting executives and other users with technical challenges.</p><p>• Document all support activities thoroughly to ensure accurate tracking and resolution.</p><p>• Collaborate with team members to identify and implement solutions for recurring technical issues.</p><p>• Provide guidance and training to users on system functionalities and best practices.</p><p>• Monitor and respond to service desk tickets within established timelines, ensuring efficient resolution.</p><p>• Stay updated on current technologies to better support end users and improve service delivery.</p><p>• Adhere to organizational policies and procedures while maintaining a high level of integrity.</p><p>• Utilize remote access tools effectively to troubleshoot and resolve issues.</p><p>• Support system changes or upgrades as needed, ensuring minimal disruption to operations.</p>
We are looking for a skilled Systems Administrator to join our team in Irvine, California. This role is ideal for someone who thrives in a fast-paced environment and has a proactive approach to managing IT systems, resolving technical issues, and supporting organizational operations. The successful candidate will play a key role in ensuring seamless system performance and user satisfaction across various platforms.<br><br>Responsibilities:<br>• Oversee daily IT systems administration tasks, including user account provisioning, access management, and application permission updates.<br>• Provide timely support by addressing IT tickets and escalating more complex issues as needed.<br>• Troubleshoot and resolve system-related problems to ensure optimal functionality of business applications.<br>• Facilitate employee onboarding and offboarding processes by setting up or deactivating accounts and coordinating with HR for smooth transitions.<br>• Administer and maintain collaboration tools like SharePoint, shared drives, and shared inboxes, ensuring proper access controls and organization.<br>• Act as a liaison between internal teams and Managed Service Providers (MSPs), monitoring service quality and ensuring timely resolution of issues.<br>• Manage mobile devices by overseeing provisioning, upgrades, inventory tracking, and resolving carrier-related issues.<br>• Prepare and review invoices for IT vendors and carriers, ensuring accuracy before approval and assisting in tracking IT expenses.<br>• Support security and compliance activities, including conducting access reviews and enforcing IT policies.<br>• Provide technical assistance to various departments, addressing operational support needs and resolving ad hoc requests.
<p><strong>***For immediate response please email Valerie Nielsen***</strong></p><p><br></p><p><strong>Job Title:</strong> Engineering Manager (.NET)</p><p> <strong>Location:</strong> Woodland Hills, CA (Hybrid – 2–3 days onsite)</p><p> <strong>Openings:</strong> 2</p><p> <strong>Compensation:</strong> $200,000 – $220,000 Base + 10% Bonus</p><p><strong>Overview</strong></p><p> We are seeking a <strong>hands-on Engineering Manager (.NET)</strong> to lead a small team of engineers while actively contributing to the codebase. This role is ideal for a strong technical leader who enjoys mentoring developers, driving engineering best practices, and remaining deeply involved in architecture and development.</p><p>The Engineering Manager will oversee a team of <strong>3 software engineers</strong> and play a key role in building and scaling modern applications using the <strong>Microsoft .NET ecosystem</strong>.</p><p><strong>Responsibilities</strong></p><ul><li>Lead, mentor, and manage a team of <strong>3 software engineers</strong></li><li>Remain <strong>hands-on with development</strong> using <strong>.NET and ASP.NET</strong></li><li>Design and build scalable backend services and APIs</li><li>Participate in system architecture, technical design, and code reviews</li><li>Collaborate with product, data, and infrastructure teams to deliver new features</li><li>Improve engineering processes, code quality, and development standards</li><li>Support hiring, performance management, and team development</li><li>Ensure applications are reliable, scalable, and secure</li></ul><p><br></p>