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18 results for Contracts Administrator in Toledo, OH

Executive Assistant
  • Perrysburg, OH
  • remote
  • Temporary
  • 35.00 - 43.00 USD / Hourly
  • The ideal candidate must exhibit a high level of professionalism, discretion, and confidentiality when handling sensitive information and interacting with executives, clients, and staff. This role requires flexibility to begin work at 7:30 a.m. and stay later if projects or urgent priorities require additional attention, though such situations are expected to be occasional and communicated upfront. The individual should possess management experience, as they will be responsible for overseeing two front desk employees, auditing timesheets, conducting performance reviews, and delegating tasks as necessary to ensure operational efficiency. Additionally, the candidate should be prepared to travel occasionally to accompany the COO to meetings or tradeshows in the Midwest region, supporting key events and business development efforts. The candidate must demonstrate initiative, proactivity, and confidence in their approach while getting to know the COO's preferences and work style—for example, determining if the COO prefers direct contact or independent handling of tasks. Strong communication and organizational skills, alongside advanced proficiency in Microsoft Office Suite and familiarity with CRM tools, are essential. Prior experience in legal contract administration or supporting executive leadership is highly preferred. This role also requires someone who can autonomously anticipate needs and resolve challenges swiftly in a dynamic environment.
  • 2025-09-10T19:34:13Z
Grant Accountant
  • Detroit, MI
  • onsite
  • Contract / Temporary to Hire
  • 25.13 - 29.10 USD / Hourly
  • <p>POSITION SUMMARY</p><p>Position is responsible for conducting reimbursement billing activities related to various Federal, </p><p>State and local grants and contracts.</p><p>ESSENTIAL JOB DUTIES AND RESPONSIBILITIES</p><p>1 Track the schedule of reimbursement billing deadlines and submit billings according to </p><p>the schedule</p><p>2 Track expenses to assure all funds have been expended each year</p><p>3 Prepare reimbursement billings in accordance with the formats and content required by </p><p>each granting agency</p><p>4</p><p>Submit reimbursement billings and required support to appropriate contact at each </p><p>granting agency and maintain correspondence to ensure timely receipt of </p><p>reimbursement</p><p>5 Prepare and submit monthly financial reports required by granting agencies</p><p>6 Assist in preparation of new and all revisions of the grant budgets</p><p>7</p><p>Monitor budget-to-actual and work with Grant Administrator and program personnel to </p><p>formulate projections and budget amendments</p><p>8</p><p>Review contracts and awards to determine allowable costs, appropriate billing formats, </p><p>budget amendment requirements, and submittal deadlines.</p><p>9 Maintain appropriate documentation for each billing for each grant</p><p>10 Assist with annual audit activities</p><p>11 Participate in administrative staff meetings, agency committees, and other projects as </p><p>assigned</p><p>12 Adhere to Southwest Solutions policies and procedures</p><p>JOB TITLE: </p><p>Grants Billing Specialist</p><p>CLASSIFICATION: </p><p>Non-Union</p><p>CENTER OF EXCELLENCE & UNIT:</p><p>SWS - Finance</p><p>SUPERVISES:</p><p>No</p><p>REPORTS TO:</p><p>Grants Administrator</p><p>FLSA STATUS:</p><p>Non-Exempt</p><p>Creation Date: May 2017 Revision Date: March 2021</p><p>13 Adhere to Southwest Solutions code of ethics, and comply with local, state and federal </p><p>laws</p><p><br></p>
  • 2025-08-28T16:14:13Z
HR Generalist
  • Livonia, MI
  • onsite
  • Temporary
  • 26.60 - 30.80 USD / Hourly
  • We are in search of a HR Generalist to boost our team's productivity in LIVONIA, Michigan. This role is pivotal in supporting the human resources department with a focus on maintaining employee records, aiding the recruitment process, addressing employee benefits inquiries, and offering assistance with training logistics. The role also involves coordinating employee recognition activities and providing administrative support to the Human Resources department. This position offers a long term contract employment opportunity.<br><br>Responsibilities:<br><br>• Provide administrative support to the Human Resources department<br>• Handle employee benefits inquiries and resolve them in a timely manner<br>• Support the recruitment process by assisting with the logistics<br>• Maintain accurate and up-to-date employee records<br>• Coordinate and manage employee recognition activities<br>• Assist with training logistics to ensure smooth operations<br>• Utilize strong organizational and communication skills to manage daily tasks efficiently<br>• Leverage knowledge of ADP - Financial Services and ADP Workforce Now<br>• Understand and apply knowledge of ATS - Asynchronous Transfer Mode, Ceridian, and Dayforce<br>• Ensure compliance and maintain positive employee relations<br>• Manage Benefit Functions and adeptly handle FMLA related matters.
  • 2025-09-02T15:04:01Z
Administrative Maintenance Coordinator
  • Toledo, OH
  • onsite
  • Temporary
  • - USD / Hourly
  • <p>We are looking for a detail-oriented Administrative Maintenance Coordinator to join our client's team in Toledo, Ohio. In this role, you will play a vital part in ensuring smooth administrative operations within the real estate and facilities management industry. The <strong>Administrative Maintenance Coordinator</strong> is responsible for overseeing maintenance projects and administrative tasks across a designated portfolio of properties. Key duties include serving as the main contact for property-related issues, managing and tracking work orders, scheduling and coordinating vendor services, and conducting inspections. Additionally, the role involves handling tenant communications, utility tracking and invoicing, organizing spreadsheets, managing vendor contracts, coordinating tenant walk-out appointments, and preparing documents and correspondence. This position requires strong organizational, multitasking, and problem-solving skills to ensure tasks are completed efficiently and effectively.</p>
  • 2025-08-20T14:28:47Z
HR Recruiter
  • Dearborn, MI
  • onsite
  • Contract / Temporary to Hire
  • 22.80 - 26.40 USD / Hourly
  • We are looking for a dedicated HR Recruiter to join our team in Dearborn, Michigan. This Contract-to-long-term position offers an excellent opportunity to contribute to key recruitment initiatives while gaining exposure to various human resources functions. The ideal candidate will bring strong organizational skills, effective communication abilities, and a passion for building connections to support our growing workforce.<br><br>Responsibilities:<br>• Manage full-cycle recruitment processes, including sourcing, screening, interviewing, and onboarding candidates.<br>• Collaborate with hiring managers to understand staffing needs and develop tailored recruitment strategies.<br>• Utilize applicant tracking systems (ATS) and other tools to maintain organized records of candidates and hiring activities.<br>• Conduct background checks and pre-employment screenings, ensuring compliance with company policies.<br>• Support the development and implementation of recruitment campaigns to attract top talent.<br>• Maintain effective communication with candidates to provide updates and ensure a positive hiring experience.<br>• Assist in creating job descriptions and posting opportunities on various platforms.<br>• Monitor and analyze recruitment metrics to identify areas for improvement and optimize hiring processes.<br>• Stay updated on industry trends and employment regulations to ensure compliance and best practices.<br>• Provide administrative support for HR-related tasks as needed.
  • 2025-09-09T13:29:01Z
Customer Success Specialist
  • Ann Arbor, MI
  • onsite
  • Temporary
  • 20.00 - 24.00 USD / Hourly
  • Seeking an experienced Sales Coordinator to support the Customer Service Team in Ann Arbor MI. This role is. The ideal candidate is team-oriented, detail-oriented, highly organized, and detail oriented, with strong administrative, customer service, and sales communication skills. The position requires comfort working in fast-paced environments and the ability to collaborate effectively within a small team structure. Pay up to $24/hr depending on experience. This role is HYBRID. <br><br>Key Responsibilities: <br>• Respond promptly to customer inquiries via phone and email <br>• Prepare and send warranty quotes and invoices following established procedures and pricing <br>• Process purchase orders, enter payments, and update account records <br>• Track customer correspondence and maintain accurate data in internal systems <br>• Support the creation and maintenance of process documents and customer communication materials <br>• Assist with preparing reports and status updates for management <br>• Coordinate with internal departments to address customer needs and resolve issues <br>• Perform other administrative duties as assigned and strong customer service<br>• Conduct proactive outreach to customers following system purchases <br>• Communicate warranty benefits and terms effectively to drive sales <br>• Follow up with customers as warranty expiration dates approach to facilitate renewals <br>• Track customer information and status in internal systems <br>• Recommend new opportunities and trends based on reports and customer feedback <br>Marketing Support <br>• Assist with marketing initiatives and campaign support as needed <br>• Contribute to customer communication materials and promotional content <br>Team Collaboration <br>• Work collaboratively within a two-person team environment, requiring excellent interpersonal skills <br>• Maintain constant communication with team members via Microsoft Teams throughout the workday <br>• Coordinate efforts to ensure seamless customer experience and operational efficiency <br>Compensation & Benefits <br>• Associate degree or equivalent experience <br>• Strong organizational skills with attention to detail <br>• Clear written and verbal communication abilities with sales acumen <br>• Proficiency in Microsoft Office (including Teams) and familiarity with CRM systems are preferred <br>• Ability to prioritize, multitask, and work both independently and collaboratively <br>• Experience in processing orders, invoices, or contracts is a plus <br>• Comfort with sales conversations and customer relationship building Minimum Requirements <br>• At least 2 years in an administrative, customer service, or sales support role <br>• Proficient in English communication with strong phone presentation skills <br>• Skilled in Microsoft Office applications and the Teams platform <br>• detail oriented attitude and excellent phone etiquette <br>• Ability to thrive in a collaborative team environment <br>• Willingness to engage in sales activities and light marketing support <br>Work Environment • Office environment <br>• Standard business hours, Monday through Friday <br>• Collaborative two-person team structure requiring constant communication and coordination <br>• Initial office-based work with potential remote opportunities
  • 2025-09-16T09:44:04Z
Claims Director
  • Farmington Hills, MI
  • onsite
  • Permanent
  • - USD / Yearly
  • <p>A prominent Michigan-based organization in the insurance sector is looking for a dynamic <strong>Claims Director</strong>. This position is ideal for an experienced leader with expertise in claims management, litigation oversight, and operational strategy.</p><p><br></p><p><strong><u>*This is a hybrid position- in-office 4-5 days per month; however, candidates must currently reside in Michigan to be considered.*</u></strong></p><p><br></p><p><strong>Responsibilities: </strong></p><p>Responsible for overseeing all operations of the Assigned Claims Program and related organizational tasks. Serves as a member of the senior leadership team, providing strategic and day-to-day oversight of claims functions, litigation, servicing insurers, third-party administrators (TPAs), vendors, and staff. Manages multi-million-dollar budgets, ensures compliance with regulations, and supports the executive team with personnel, technology, and policy initiatives. This role involves managing litigation processes, supervising claims activities, and ensuring compliance with industry regulations and organizational standards. The ideal candidate will possess strong leadership skills, a deep understanding of insurance claims, and expertise in litigation management.</p><p><br></p><ul><li>Direct daily operations of the assigned claims unit, including staff management, workflow, and quality control.</li><li>Develop and manage program budgets, expenses, and financial reporting.</li><li>Oversee litigation strategy, appeal processes, and counsel/vendor partnerships.</li><li>Monitor servicing insurers and TPAs to ensure compliance, performance, and effective claims handling.</li><li>Lead committees, task forces, and organizational initiatives, including No-Fault Reform strategy.</li><li>Provide training, coaching, performance management, and employee engagement initiatives for staff.</li><li>Oversee technology and IT projects supporting claims operations.</li><li>Represent the organization in litigation, industry groups, and external committees as needed.</li><li>Ensure policies, procedures, and statutory requirements are up to date and enforced.</li><li>Review vendor contracts, legal billing, and claims documents to ensure accuracy and compliance.</li><li>Support the executive director and collaborate with leadership on organizational strategy and initiatives.</li></ul>
  • 2025-09-09T13:29:01Z
Client Service Associate
  • Toledo, OH
  • onsite
  • Temporary
  • 25.00 - 30.00 USD / Hourly
  • <p>We are looking for a highly organized and detail-oriented Client Service Associate with Financial Service experience to provide critical support to advisors while ensuring a seamless and exceptional client experience. This long-term contract position is based in Toledo, Ohio, and requires an individual with relevant experience who excels in prioritizing tasks and maintaining accuracy in a fast-paced environment. </p><p><br></p><p>Responsibilities:</p><p>• Prepare client meeting materials and complete follow-up documentation, ensuring all service requests are processed promptly and accurately.</p><p>• Manage investment and insurance applications with precision, adhering to deadlines and compliance standards.</p><p>• Track the insurance underwriting process and communicate updates to clients in a timely and organized manner.</p><p>• Coordinate investment account activities, including opening, funding, and trading operations.</p><p>• Maintain up-to-date and accurate client records using organizational systems and custodial platforms.</p><p>• Collaborate with custodians and vendors to address and resolve account-related concerns efficiently.</p><p>• Ensure adherence to confidentiality policies and regulatory guidelines while supporting compliance standards.</p><p>• Assist advisors in delivering a seamless and high-quality experience for clients.</p><p>• Handle general administrative tasks to optimize office operations and workflow.</p><p>• Utilize tools like Microsoft Office Suite and Wellscape to manage calendars and travel arrangements effectively.</p>
  • 2025-09-10T20:14:04Z
Sr Manager, Strategic Sourcing
  • Adrian, MI
  • onsite
  • Permanent
  • 120000.00 - 150000.00 USD / Yearly
  • <p>We are seeking a highly skilled <strong>Senior Manager, Strategic Sourcing</strong> to lead global sourcing strategies for complex electro-mechanical systems. This role requires a balance of technical understanding, strategic thinking, and tactical execution. You’ll be responsible for vendor selection, contract negotiations, risk management, and driving measurable results that optimize cost, quality, and supply chain performance. If you thrive on solving complex sourcing challenges and making a global impact, this opportunity is for you.</p><p><strong>Key Responsibilities</strong></p><ul><li>Develop and execute global sourcing strategies for complex electro-mechanical systems, with a focus on cost optimization, quality, and supply chain resiliency.</li><li>Source and manage suppliers for optical systems and components, with an emphasis on innovation and long-term partnerships.</li><li>Lead vendor evaluation, selection, and ongoing relationship management to ensure performance, compliance, and value creation.</li><li>Drive contract negotiations to achieve favorable terms and mitigate risk across global supply chains.</li><li>Partner with engineering, operations, and finance teams to align sourcing strategies with business goals.</li><li>Implement inventory management and reduction strategies to improve working capital and operational efficiency.</li><li>Identify and proactively manage supply chain risks, ensuring continuity and scalability.</li><li>Use data-driven insights—including SQL-driven reporting and visualization tools (Tableau, Metabase, Superset, etc.)—to inform strategic decisions and measure outcomes.</li><li>Mentor and lead a high-performing sourcing team, fostering collaboration across functions and geographies.</li></ul><p><br></p>
  • 2025-09-10T14:48:45Z
Sr. Receptionist
  • Perrysburg, OH
  • onsite
  • Contract / Temporary to Hire
  • 20.00 - 25.00 USD / Hourly
  • We are looking for a detail-oriented and highly organized Senior Receptionist to join our team in Perrysburg, Ohio. In this Contract-to-Permanent position, you will play a pivotal role in providing administrative support, managing schedules, and ensuring smooth day-to-day operations. This role is ideal for someone with strong proofreading skills and experience in administrative assistance.<br><br>Responsibilities:<br>• Greet visitors and handle incoming calls professionally, ensuring excellent customer service.<br>• Proofread documents and correspondence to maintain accuracy and consistency.<br>• Manage calendars, including scheduling meetings, appointments, and conference calls.<br>• Coordinate travel arrangements, including booking flights, accommodations, and transportation.<br>• Prepare and handle export and import documentation efficiently.<br>• Provide general administrative support, including filing, data entry, and maintaining records.<br>• Assist with organizing and facilitating conference calls and meetings.<br>• Serve as a central communication point for internal and external inquiries.<br>• Maintain the front desk area, ensuring it remains presentable and organized.<br>• Collaborate with team members to support ongoing projects and tasks.
  • 2025-09-16T16:24:10Z
Staff Accountant
  • Novi, MI
  • onsite
  • Contract / Temporary to Hire
  • 28.50 - 33.00 USD / Hourly
  • We are looking for a detail-oriented Staff Accountant to join our team in Novi, Michigan. In this Contract-to-permanent position, you will play a pivotal role in maintaining the accuracy and integrity of financial records, supporting month-end close activities, and managing key accounting functions. This hybrid role offers a balance between in-office collaboration and remote work, allowing you to thrive in a dynamic environment.<br><br>Responsibilities:<br>• Prepare and record journal entries to ensure accurate financial reporting.<br>• Assist in monthly, quarterly, and annual close processes, including reconciliations and adjustments.<br>• Manage intercompany reports and facilitate effective communication across departments.<br>• Review general ledger accounts and identify necessary adjustments through reconciliation.<br>• Analyze and reconcile balance sheet accounts, focusing on intercompany transactions, prepaid expenses, and fixed assets.<br>• Maintain schedules for construction in progress and fixed assets, including asset setup, depreciation calculations, and related communications.<br>• Provide support for internal and external audits by compiling required documentation and reports.<br>• Generate and assist with the preparation of various internal and external financial reports.<br>• Utilize accounting systems such as Plex and consolidation tools like OneStream to streamline processes.<br>• Perform additional accounting, financial, or administrative tasks as needed to support the team.
  • 2025-09-23T15:48:46Z
Accounting Specialist
  • Detroit, MI
  • onsite
  • Contract / Temporary to Hire
  • 28.50 - 33.00 USD / Hourly
  • We are looking for a detail-oriented Accounting Specialist to join our team in Detroit, Michigan. This is a Contract to permanent position offering the opportunity to support payroll and accounting functions while gaining experience in a dynamic environment. The role initially requires in-office work with potential for a hybrid schedule after training.<br><br>Responsibilities:<br>• Process bi-weekly payroll for approximately 54 employees, ensuring accuracy and compliance.<br>• Serve as a backup for payroll operations during team member absences, such as vacations.<br>• Manage accounts payable (AP) processes, including invoice review and payment approvals.<br>• Assist with accounts receivable (AR) tasks, ensuring timely collections and reconciliations.<br>• Perform general ledger entries and account reconciliations as needed.<br>• Utilize DM Payroll software to handle payroll tasks, including importing data from spreadsheets.<br>• Create and analyze Excel spreadsheets using pivot tables and VLOOKUP functions.<br>• Collaborate with the team to improve and streamline payroll and timekeeping processes.<br>• Provide administrative support for accounting operations as required.
  • 2025-09-02T15:08:50Z
Buyer
  • Farmington Hills, MI
  • onsite
  • Temporary
  • 22.16 - 25.66 USD / Hourly
  • • Prepare RFQs, obtain specifications or scope of work, solicit bids, and analyze quotes including coordination of supplier line-ups as needed for identified commodities<br>• Cost reduction according to Strategical Purchasing determinations<br>• Ensure purchasing of parts according to internal budget<br>• Prepare sourcing approval recommendations and documents for sourcing events. Develop vendor base.<br>• Interface with vendors and suppliers on pricing, lead time and terms of agreement<br>• Analyze spend for savings opportunities (internal and external)<br>• Maintain consistent communication with suppliers and internal customers to ensure timelines are met<br>• Lean and efficient processes to order necessary parts<br>• Interface between suppliers and engineering/operations/ to answer any questions Search for and assist in the development of new suppliers in accordance with the new supplier approval process.<br>• Maintain records pertaining to purchased items, cost history, and delivery patterns<br>• Resolves any blocked invoices and resolve discrepancies related to price or quantity differences.<br>• Identify opportunities to improve invoice process between supplier and Accounts Payable<br>• Participates in company initiatives and contributes to continuous improvement processes<br>• Perform other related duties as required
  • 2025-08-26T22:35:13Z
Accountant
  • Detroit, MI
  • onsite
  • Contract / Temporary to Hire
  • 27.55 - 31.90 USD / Hourly
  • We are actively searching for an experienced Accountant to become a permanent member of our education-focused team in Detroit, Michigan. In this role, you will handle various accounting tasks, including maintaining the general ledger in accordance with GASB, reconciling bank statements, and preparing audit work papers. This role offers a contract to permanent employment opportunity.<br><br>Responsibilities:<br>• Oversee the day-to-day cash flows of the Academy<br>• Provide accounting services critical for budget preparation<br>• Analyze and reconcile general ledger expenditure accounts as necessary<br>• Prepare accurate and punctual reports for relevant agencies in compliance with legal or school authorizer requirements<br>• Handle the reconciliation of all District Bank Statements monthly<br>• Perform reconciliation of all general ledger Balance Sheet accounts monthly<br>• Participate in the ongoing detail oriented growth provided by the District<br>• Engage in school/detail oriented and/or community organizations or events<br>• Monitor vouchers authorizing expenditure of funds<br>• Supervise all purchase requisitions<br>• Develop strategies to achieve organizational objectives<br>• Manage frequent change, delays, or unexpected events; adapt approach or method to best fit the situation<br>• Follow organizational policies and procedures, completing administrative tasks correctly and on time.
  • 2025-08-26T22:35:13Z
Accounts Receivable Clerk
  • Detroit, MI
  • onsite
  • Contract / Temporary to Hire
  • 25.65 - 29.70 USD / Hourly
  • We are looking for a detail-oriented Accounts Receivable Clerk to join our team in Detroit, Michigan. In this Contract-to-Permanent position, you will play a key role in managing customer invoicing, tracking financial reports, and ensuring accurate record-keeping. This opportunity is ideal for professionals with a strong background in QuickBooks, data entry, and Excel.<br><br>Responsibilities:<br>• Prepare and review customer invoices to ensure accuracy and timely processing.<br>• Maintain organized and up-to-date customer invoice files for easy retrieval and auditing.<br>• Track invoices and compile relevant data for year-end financial reporting.<br>• Generate quarterly financial reports to support operational and administrative needs.<br>• Update and maintain monthly accruals reports to monitor work orders and project progress.<br>• Utilize QuickBooks for efficient management of accounts receivable tasks.<br>• Perform data entry with a high level of accuracy to support financial operations.<br>• Collaborate with team members to ensure compliance with reporting deadlines and standards.<br>• Identify discrepancies in financial records and resolve them promptly.
  • 2025-08-28T16:14:13Z
Accounting Clerk
  • Detroit, MI
  • onsite
  • Contract / Temporary to Hire
  • 19.00 - 22.00 USD / Hourly
  • We are looking for an organized and detail-oriented Accounting Clerk to join our team in Detroit, Michigan. In this Contract-to-Permanent position, you will play a key role in managing financial records, processing invoices, and ensuring accuracy in data entry. This is an excellent opportunity for individuals with strong organizational skills and a passion for numbers.<br><br>Responsibilities:<br>• Accurately input financial data into accounting systems to maintain up-to-date records.<br>• Process invoices in a timely manner while ensuring compliance with company policies.<br>• Reconcile discrepancies in financial documents and resolve errors as needed.<br>• Assist in preparing reports related to accounts payable and receivable.<br>• Maintain organized and secure filing systems for financial documents.<br>• Communicate with vendors and team members to address invoice-related queries.<br>• Support the accounting team with administrative tasks as required.<br>• Follow established procedures to ensure accuracy and efficiency in all accounting processes.
  • 2025-08-21T15:24:41Z
Executive Assistant
  • Livonia, MI
  • onsite
  • Temporary
  • 19.00 - 22.00 USD / Hourly
  • We are looking for an experienced Executive Assistant to provide high-level support to senior leadership in the insurance industry. This is a Contract position based in Livonia, Michigan, where you will play a pivotal role in ensuring efficient operations and seamless coordination of executive activities.<br><br>Responsibilities:<br>• Manage the executive's calendar, ensuring all meetings, appointments, and events are organized and updated.<br>• Arrange and coordinate travel plans, including flights, accommodations, and itineraries.<br>• Facilitate the preparation and scheduling of executive meetings, ensuring all necessary materials are ready.<br>• Handle booking travel arrangements with attention to detail and cost efficiency.<br>• Serve as the primary point of contact for the executive, managing communications and correspondence.<br>• Maintain confidentiality while handling sensitive information related to business operations.<br>• Organize and prioritize tasks to ensure deadlines are met and operational goals are achieved.<br>• Support day-to-day administrative needs, including document preparation and record keeping.
  • 2025-09-23T12:39:02Z
HVAC Dispatcher
  • Farmington Hills, MI
  • onsite
  • Temporary
  • 15.84 - 18.34 USD / Hourly
  • We are looking for an experienced HVAC Dispatcher to join our team in Farmington Hills, Michigan. This long-term contract role involves managing service schedules, ensuring effective communication with customers, and providing support to technicians in the field. The ideal candidate will thrive in a fast-paced environment, possess strong organizational skills, and have a customer-focused mindset.<br><br>Responsibilities:<br>• Coordinate and schedule service calls, dispatching HVAC technicians based on urgency, location, and skill set.<br>• Communicate with customers to confirm appointments and provide updates on technician arrival times.<br>• Monitor technician routes and performance to maximize efficiency and address any logistical challenges.<br>• Handle customer concerns professionally and escalate issues to management as needed.<br>• Maintain accurate records of service calls, technician productivity, and job statuses using dispatch software and Excel.<br>• Ensure technicians are equipped with the necessary tools, parts, and information to complete assigned tasks.<br>• Address scheduling conflicts and resolve real-time issues to maintain smooth service operations.<br>• Respond promptly to emergency service requests by dispatching appropriate personnel.<br>• Assist in inventory management and ensure sufficient stock of required tools and parts.<br>• Prepare and present reports on service performance and productivity metrics.
  • 2025-08-21T15:24:41Z