<p>We are seeking a skilled Service Desk Analyst to support our workforce by providing technical support, managing tickets, and safeguarding our IT environment. The ideal candidate will have hands-on experience with network basics, end-user support, and general cybersecurity awareness.</p><ul><li>Serve as the first point of contact for employees needing technical support via phone, email, chat, or in person.</li><li>Troubleshoot and resolve issues with desktops/laptops, operating systems (Windows/Mac), VPNs, network connectivity, printers, and typical enterprise applications (e.g. Microsoft 365, collaboration tools).</li><li>Manage user account setup/termination, access permissions, and password resets (e.g. Active Directory, identity management).</li><li>Log and track issues in ticketing systems (e.g. Service Desk tools, help-desk software), prioritize and escalate complex problems to higher-level IT or network/cybersecurity teams.</li><li>Perform basic network diagnostics and assist in network-related issues (connectivity, VPN, remote access).</li><li>Maintain hardware inventory, assist with device provisioning, and ensure compliance with company security and support policies.</li><li>Provide excellent customer service to end-users and ensure timely resolution of support tickets.</li><li>Help document support procedures, maintain a knowledge base, and contribute to continuous improvement of support processes.</li></ul>
<p>We are looking for a customer-focused and detail-oriented Service Desk Analyst to join our IT Support team. In this role, you will serve as the first point of contact for employees seeking technical assistance. You will troubleshoot issues, resolve incidents, escalate problems as needed, and help maintain a reliable, efficient, and user-friendly technology environment.</p><ul><li>Provide first-level support for hardware, software, network, and account-related issues via phone, email, chat, and ticketing system.</li><li>Troubleshoot and resolve issues related to Windows/Mac operating systems, Microsoft 365, VPN, printers, and standard business applications.</li><li>Create, update, and manage support tickets to ensure timely resolution and excellent customer service.</li><li>Escalate complex issues to Tier 2/3 teams when necessary, providing clear documentation of troubleshooting steps.</li><li>Onboard and offboard users by setting up accounts, configuring devices, and ensuring proper access permissions.</li><li>Maintain hardware inventory and assist with device deployments and updates.</li><li>Follow established procedures, knowledge base articles, and SLAs to ensure consistent support.</li><li>Contribute to process improvements, documentation updates, and user training initiatives.</li></ul>
<p><strong>Summary</strong></p><p>We are seeking a <strong>Monitoring and Incident Response Team Member (MIRT)</strong> to support a 24/7/365 operation monitoring network and infrastructure performance and managing incident communications. This role serves as the primary escalation point for service outages or degradations and works closely with government management to coordinate troubleshooting and stakeholder communications.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Handle Tier 1/2 Service Desk escalations via tickets, phone, or Teams.</li><li>Follow up on outstanding requests and ensure timely resolution.</li><li>Monitor network and services continuously and respond to incidents.</li><li>Coordinate troubleshooting efforts with Network Managers, Engineers, and Service Providers.</li><li>Manage conference bridges for incident resolution and provide after-action reports.</li><li>Close tickets upon resolution and ensure proper documentation.</li><li>Develop and maintain SOPs and other operational documentation.</li><li>Support network devices and assist with incident management processes.</li></ul>
<p>We are looking for an experienced Tax Senior to join our team in Houston, Texas. In this role, you will focus on delivering exceptional tax services to a diverse range of clients, including individuals, corporations, partnerships, and trusts. You will also play a key role in mentoring entry-level staff while staying updated on the latest tax regulations and providing strategic guidance to clients.</p><p><br></p><p>Responsibilities:</p><p>• Prepare and review federal and state income tax returns for various entities, including individuals, corporations, partnerships, and trusts.</p><p>• Conduct in-depth tax research to address complex issues and provide technical expertise.</p><p>• Manage multiple client engagements, ensuring timely delivery of services and compliance with deadlines.</p><p>• Communicate directly with clients to provide tailored tax planning and consulting solutions.</p><p>• Supervise and mentor entry-level staff, offering constructive feedback and development support.</p><p>• Assist clients with tax projections and year-end planning to optimize their financial strategies.</p><p>• Stay informed on changes in tax laws and regulations, advising clients on how these updates may impact them.</p><p>• Collaborate with partners and managers on business development initiatives to expand client relationships.</p><p><br></p><p>For immediate consideration, contact Mark, mark.loiacano@roberthalf</p>
<p>We are looking for an experienced Accounting Manager to oversee financial reporting and ensure the accuracy of accounting processes for our services firm. This role requires a detail-oriented individual who excels at managing month-end closings, reconciling accounts, and leading audits. Join our team in Houston, Texas, to contribute to the efficiency and integrity of our financial operations.</p><p><br></p><p>Responsibilities:</p><p>• Direct and manage month-end close procedures to ensure timely and accurate financial reporting.</p><p>• Oversee general ledger activities, ensuring all entries are compliant with accounting standards and company policies.</p><p>• Prepare and review financial statements to guarantee precision and compliance.</p><p>• Coordinate and lead financial statement audits, acting as the primary point of contact for auditors.</p><p>• Supervise account reconciliation processes to maintain the accuracy of financial data.</p><p>• Identify and implement improvements to accounting processes for increased efficiency.</p><p>• Mentor and guide entry-level accounting staff to support their growth and development.</p><p>• Collaborate with cross-functional teams to align financial strategies with business objectives.</p><p>• Ensure adherence to regulatory requirements and company guidelines in all accounting practices.</p><p>• Analyze financial data to provide insights and support strategic decision-making.</p><p><br></p><p>For immediate consideration, contact Mark, mark.loiacano@roberthalf</p>
<p>We are looking for a versatile IT Generalist who is comfortable working across desktop support, systems administration, and network troubleshooting. This is a hands-on, broad technical role ideal for someone who enjoys variety, can adapt quickly, and has strong problem-solving skills. You will support day-to-day IT operations, maintain infrastructure, and play a key role in ensuring all systems remain secure, stable, and efficient.</p><ul><li>Provide Tier 1–3 support for Windows/Mac endpoints, hardware, applications, and peripherals</li><li>Troubleshoot software issues, performance problems, and device connectivity</li><li>Support Microsoft 365, VPN, printers, VoIP, collaboration tools, etc.</li><li>Assist with managing servers (Windows/Linux), virtual environments, backups, and patching</li><li>Maintain Active Directory user accounts, groups, and permissions</li><li>Support cloud platforms such as Azure, AWS, or other hosted systems</li><li>Help with system monitoring, performance tuning, and routine maintenance</li><li>Troubleshoot basic network issues (DNS, DHCP, VLANs, routing, Wi-Fi, firewalls)</li><li>Manage and monitor switches, routers, and access points</li><li>Work with senior engineers on network upgrades and configuration changes</li><li>Assist with IT projects, deployments, and new technology rollouts</li><li>Maintain documentation for systems, policies, and procedures</li><li>Ensure compliance with IT standards and security requirements</li><li>Support asset management and procurement tasks</li></ul>
<p>We are looking for an organized and detail-oriented Office Assistant to join our team in Houston, Texas. This is a Contract to permanent position, offering an excellent opportunity for a motivated individual to grow within the organization. The ideal candidate will bring a positive attitude, strong interpersonal skills, and the ability to manage multiple tasks efficiently.</p><p><br></p><p>Responsibilities:</p><p>• Greeting guests and answering phones</p><p>• Maintain accurate documentation and records to ensure smooth office operations.</p><p>• Utilize Microsoft Office Suite tools, including Excel, Outlook, and Word, to perform daily activities effectively.</p><p>• Organize and maintain office supplies, ensuring availability for staff needs.</p><p>• Coordinate internal and external communications, including drafting emails and handling phone calls.</p><p>• Support general office functions, ensuring a clean and efficient workspace.</p><p>• Handle time-sensitive tasks, prioritizing workload to meet deadlines.</p><p>• Collaborate with team members to improve processes and support organizational goals.</p>
<p>Our client has an <strong>immediate need</strong> for multiple <strong>AP Specialists</strong> to support their high-volume transaction environment during a major acquisition. This role is ideal for junior–mid-level AP professionals who thrive in detailed, repetitive work and can maintain accuracy under fast-paced conditions. The company offers flexible scheduling and half-day Fridays when workloads allow. Apply for <strong>immediate consideration</strong>.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Code and reconcile <strong>thousands of transactions weekly</strong> with a high degree of accuracy.</li><li>Upload receipts into <strong>Ramp</strong> and ensure all spend activity is categorized correctly.</li><li>Track down missing receipts and coding from field personnel; build rapport and maintain communication.</li><li>Perform heavy, repetitive transaction-level coding with strict attention to detail.</li><li>Support AP Manager and AP Lead with daily progress updates</li><li>Assist with project costing and G& A coding as responsibilities expand.</li><li>Maintain accurate records within <strong>NetSuite</strong> and Ramp.</li><li>Contribute to timely month-end close processes; assist with increased workloads during catch-up periods.</li></ul>
<p>We are looking for a detail-oriented and personable Receptionist to join our team on a contract basis in Houston, Texas. The ideal candidate will serve as the first point of contact for clients and visitors, ensuring a welcoming and organized environment. This role requires exceptional customer service skills and the ability to manage multiple tasks efficiently. <strong>Work schedule will very each week - hours will range anywhere from 8:30AM-7:30PM depending on the schedule of the day. </strong></p><p><br></p><p>Responsibilities:</p><p>• Greet and assist visitors, ensuring they feel welcomed and directed to the appropriate person or department.</p><p>• Answer and manage incoming phone calls, providing accurate information or transferring calls as needed.</p><p>• Maintain a tidy and organized reception area to ensure it meets company standards.</p><p>• Handle administrative tasks such as scheduling appointments, managing calendars, and processing correspondence.</p><p>• Assist with filing, record-keeping, and other clerical duties as required.</p><p>• Coordinate with various departments to ensure smooth communication and operations.</p><p>• Monitor and manage office supplies, placing orders when necessary to maintain inventory.</p><p>• Provide support during meetings and events, including setup and logistical arrangements.</p><p>• Address client or visitor inquiries promptly and courteously.</p><p>• Adhere to company policies and procedures while maintaining confidentiality.</p>
