<p>We are seeking a <strong>Client Support Analyst</strong> who is passionate about problem-solving, process improvement, and delivering exceptional client service. This role is instrumental in supporting our Channel Partners and Sales Team by resolving post-deal inquiries and navigating operational challenges across deregulated energy markets.</p><p>The ideal candidate thrives in a fast-paced environment, brings a detail-oriented mindset, and demonstrates strong communication and analytical skills to ensure operational excellence and client satisfaction.</p><p> </p><p><strong>Key Responsibilities</strong></p><ul><li>Serve as the primary post-deal liaison between Brokers and the Sales Team, managing inquiries and operational escalations with professionalism and accuracy.</li><li>Conduct operational analyses and develop reports to support informed business decisions under the direction of senior analysts or leadership.</li><li>Research and resolve complex post-deal issues, including enrollment rejections, billing discrepancies, commission inquiries, regulatory complaints, and early termination notifications.</li><li>Collaborate cross-functionally with internal teams to improve processes and enhance client experience across all phases of the customer lifecycle.</li><li>Manage and track deliverables, ensuring alignment with service-level agreements (SLAs) and company standards.</li><li>Identify and recommend opportunities for process enhancements and efficiency improvements.</li><li>Support ongoing business initiatives through both qualitative and quantitative research and analysis.</li></ul><p><br></p>
We are looking for a dedicated Receptionist to join our team in Houston, Texas. This contract-to-permanent position is ideal for someone who is detail oriented, thrives in a fast-paced environment, and enjoys providing excellent customer service. You will play a key role in ensuring smooth daily operations by managing phone systems and welcoming guests.<br><br>Responsibilities:<br>• Greet and assist visitors upon arrival, ensuring a positive and detail-oriented first impression.<br>• Manage and operate a multi-line phone system, efficiently handling inbound calls.<br>• Direct calls to appropriate departments or personnel using a switchboard with 1-10 phone lines.<br>• Respond promptly to inquiries and provide accurate information to callers.<br>• Maintain an organized and welcoming reception area.<br>• Collaborate with staff to ensure smooth communication and operations.<br>• Perform administrative tasks, such as scheduling appointments and managing correspondence.<br>• Support part-time reception duties as required.
<p><strong>Job Title:</strong> Manager, Organizational Change Management – HR</p><p><strong>Location:</strong> Houston, TX | Hybrid, 4x a week onsite</p><p><strong>Employment Type: </strong>18 Week Contract To Hire</p><p><strong>Reports To:</strong> Sr. Manager, Organizational Change Management</p><p><strong>Job Summary</strong></p><p>The Manager, Organizational Change Management (OCM) – HR is a strategic role responsible for driving enterprise-wide HR transformation initiatives. This position leads the development and execution of change management strategies across all HR functions, ensuring alignment with organizational goals and fostering a culture of agility, engagement, and continuous improvement.</p><p>The OCM Manager will collaborate closely with HR leaders and cross-functional teams to support change initiatives and ensure consistent messaging across functions. This includes partnering with Talent, Total Rewards, HR Technology, and Communications to assess impacts, coordinate rollout strategies, and promote adoption of key programs. The role requires strong relationship-building skills and the ability to navigate diverse stakeholder needs while fostering a unified approach to organizational change.</p><p><strong>Essential Duties & Responsibilities</strong></p><ul><li>Lead change management efforts across assigned HR domains to support strategic initiatives and operational improvements.</li><li>Partner with HR leadership and business stakeholders to assess change impacts and develop tailored strategies for adoption and sustainability.</li><li>Design and implement comprehensive change management plans, including:</li><li>Stakeholder engagement</li><li>Communication strategies</li><li>Training and enablement programs</li><li>Organizational readiness assessments</li><li>Resistance management</li><li>Serve as a trusted advisor to HR leaders and cross-functional teams on change leadership and organizational effectiveness.</li><li>Support deployment and optimization of digital HR tools and platforms, including system implementations and upgrades.</li><li>Measure and report on change effectiveness, adoption rates, and employee engagement related to HR initiatives.</li><li>Collaborate with internal communications and learning teams to ensure consistent messaging and capability building.</li><li>Plan, coordinate, and activate HR functional campaigns and events.</li></ul>
<p>A company in Downtown Houston is looking for a Payroll Analyst to join their team on a contract to hire basis. This role is 100% onsite.</p><p><br></p><p>Responsibilities:</p><p>• Process bi-weekly payroll using PeopleSoft North American Payroll module with high attention to accuracy and compliance.</p><p>• Serve as the payroll subject matter expert for designated client accounts, ensuring timely resolution of issues.</p><p>• Conduct detailed audits to verify payroll data integrity and compliance with company policies and regulations.</p><p>• Collaborate with internal departments to resolve payroll discrepancies and ensure seamless communication.</p><p>• Collect, calculate, and input payroll data while maintaining accurate records.</p><p>• Export and review timesheets from the time and attendance system for payroll processing, addressing any discrepancies found.</p><p>• Ensure proper handling of additional pay components, including bonuses, garnishments, loans, and deductions.</p><p>• Manage payroll inbox inquiries and follow up with employees to provide excellent customer service.</p><p>• Assist in both internal and external audits related to payroll operations.</p><p>• Work collaboratively with team members to meet deadlines during critical payroll periods.</p>
We are looking for an experienced Accounts Receivable Specialist to join our team in Houston, Texas. This is a contract position requiring an individual with a strong background in managing financial transactions, ensuring accuracy, and maintaining effective communication with clients. The ideal candidate will bring over five years of expertise in accounts receivable processes and demonstrate proficiency in handling cash applications, billing, and collections.<br><br>Responsibilities:<br>• Oversee accounts receivable operations, ensuring timely and accurate processing of invoices and payments.<br>• Manage cash applications, including allocation of payments to the correct accounts.<br>• Handle commercial collections to recover outstanding balances and maintain positive client relationships.<br>• Perform billing functions, ensuring all invoices are generated and sent promptly.<br>• Monitor daily cash activity and reconcile discrepancies.<br>• Utilize financial systems, such as Intacct and ServiceTitan, to manage accounts receivable workflows.<br>• Collaborate with other departments to address and resolve discrepancies or client concerns.<br>• Prepare detailed reports on accounts receivable activity and performance metrics.<br>• Ensure compliance with company policies and procedures related to financial transactions.<br>• Provide support and guidance to team members in accounts receivable processes.
<p>We are looking for a highly organized and resourceful Human Resources Specialist to join our client's team in Houston, Texas. This role requires a detail-oriented individual capable of managing recruitment, payroll processing, employee relations, and compliance tracking with precision and efficiency. You will play a key part in fostering a positive workplace environment while ensuring adherence to HR policies and procedures.</p><p><br></p><p>Responsibilities:</p><p>• Manage recruitment processes including sourcing candidates, conducting initial screenings, coordinating interviews, and supporting hiring decisions.</p><p>• Utilize job boards, social media platforms, referrals, and other networking tools to identify and attract top talent.</p><p>• Oversee onboarding and offboarding procedures to ensure smooth transitions for employees.</p><p>• Coordinate background checks, drug screenings, and maintain accurate personnel records.</p><p>• Process payroll efficiently and ensure accuracy using ADP systems.</p><p>• Facilitate open enrollment for employee benefits and provide guidance throughout the process.</p><p>• Address employee relations matters by resolving conflicts and handling disciplinary actions effectively.</p><p>• Monitor compliance with HR policies and prepare necessary reports to maintain regulatory standards.</p><p>• Support the implementation and management of HRIS systems to streamline administrative tasks.</p>
<p>Our client located in Willis, TX is seeking a highly experienced and motivated North America Customs Manager to oversee trade compliance and customs operations across the United States, Canada, and Mexico. The ideal candidate will ensure the company’s adherence to U.S. import/export regulations, maintain compliance with trade laws, and manage cross-border operations efficiently. This role requires exceptional technical knowledge, outstanding communication skills, and the ability to collaborate effectively across departments and with external consultants.</p><p><br></p><p>Responsibilities:</p><p><br></p><p>Trade Compliance Oversight: Ensure compliance with U.S. import/export regulations, including CFR Title 19 (Parts 0-140 and 141-199) and relevant rules for Mexico and Canada.</p><p>Customs Management: Lead customs operations, ensuring accurate and timely processing of import/export documentation and adherence to required practices.</p><p>Licenses and Certifications: Apply expertise as a U.S. Licensed Customs Broker or Certified Customs Specialist (CCS) to oversee and optimize customs processes.</p><p>MTR Expertise: Leverage 2+ years of working knowledge of the Maquiladora tax regime (MTR) to manage compliance for manufacturing operations in Mexico and support the company’s tax-efficient supply chain.</p><p>Supply Chain Support: Provide support for logistics and supply chain functions, with intermediate knowledge of supply chain management principles.</p><p>Data Reporting and Presentation: Pull, analyze, and present customs and trade compliance reports to senior management, ensuring clear communication and actionable insights.</p><p>Cross-Level Collaboration: Collaborate effectively with internal teams, consultants, and all levels of management to ensure smooth operations and compliance.</p><p>Team Management: Act as a people-oriented leader to foster positive relationships and a strong culture within the team and organization.</p><p><br></p><p><br></p>
<p><strong>Job Title:</strong> SEC Reporting & ESG Accounting Specialist (Remote)</p><p><strong>Location:</strong> Remote – Candidates must reside in Central or Eastern Time Zones</p><p><strong>Overview:</strong></p><p> Our client, a growing publicly traded company, is seeking an experienced <strong>SEC Reporting & ESG Accounting Specialist</strong> to join their corporate reporting team. This newly created role reflects the company’s commitment to transparency, compliance, and sustainability. The position is fully remote, but candidates must reside in the Central or Eastern time zones to align with business operations.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Prepare and review SEC filings, including 10-K, 10-Q, 8-K, proxy statements, and other required disclosures.</li><li>Lead ESG reporting initiatives, ensuring compliance with emerging regulations and alignment with recognized sustainability frameworks (e.g., SASB, TCFD, GRI, ISSB).</li><li>Collaborate with cross-functional teams including finance, legal, operations, and investor relations to gather and validate ESG data and metrics.</li><li>Draft clear and accurate ESG disclosures for SEC filings, annual reports, and sustainability reports.</li><li>Stay current with SEC and ESG reporting requirements, FASB pronouncements, and evolving regulatory guidance.</li><li>Support internal and external audit requests related to SEC and ESG reporting.</li><li>Contribute to the development of policies, procedures, and controls around ESG reporting to strengthen data integrity and consistency.</li><li>Provide technical accounting research and position papers on complex SEC and ESG matters.</li></ul><p><strong>What We Offer:</strong></p><ul><li>100% remote work environment (Central/Eastern time zones only).</li><li>Competitive compensation package with performance incentives.</li><li>Comprehensive health, dental, and vision benefits.</li><li>Retirement savings plan with company match.</li><li>Opportunities for professional growth and development in a rapidly evolving ESG and reporting landscape.</li></ul><p><br></p>
<p> Our client is seeking an experienced <strong>Accounting Manager level candidate</strong> with a strong background in the <strong>manufacturing and distribution industries</strong> to join their team. This role requires <strong>expert-level proficiency in Epicor Prophet 21 (P21)</strong> and a proven ability to <strong>streamline and improve processes across multiple departments</strong>, including <strong>Purchasing, Inventory Management, Accounting, Billing, and Accounts Receivable</strong>. The ideal candidate will play a key role in ensuring operational efficiency and financial accuracy for a company with <strong>multi-site operations across the U.S.</strong></p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Oversee day-to-day accounting operations, including <strong>general ledger, month-end close, and financial reporting</strong>.</li><li>Drive process improvements across <strong>Purchasing, Inventory Management, Billing, and AR</strong>, ensuring alignment with best practices.</li><li>Serve as the <strong>subject matter expert for Epicor Prophet 21</strong>, optimizing system usage and training staff as needed.</li><li>Collaborate with cross-functional teams to <strong>identify inefficiencies and implement solutions</strong> that enhance accuracy and productivity.</li><li>Ensure compliance with <strong>GAAP standards</strong> and internal controls.</li><li>Manage and mentor accounting staff, fostering a culture of accountability and continuous improvement.</li><li>Support budgeting, forecasting, and variance analysis for multiple operational sites.</li><li>Partner with leadership to provide actionable insights that drive business decisions.</li></ul><p> </p><p><strong>Why Join this company?</strong></p><ul><li>Opportunity to <strong>impact operations nationwide</strong>.</li><li>Collaborative environment focused on <strong>innovation and efficiency</strong>.</li><li>Competitive compensation and benefits package.</li></ul><p><br></p>
