13 results for Customer Service Representative in The Woodlands Tx

Customer Service Representative We are offering a permanent employment opportunity for a Customer Service Representative in Houston, Texas. As a key member of our team, your role will primarily involve ensuring smooth and efficient information flow between our customers and warehouse, and delivering top-grade customer service. You will be working in an industry where customer satisfaction and service are paramount, and your skills in customer service and dispatching will be utilized to their fullest extent. Responsibilities: • Efficiently process customer inquiries and provide accurate information regarding our logistics processes and services. • Act as a liaison between the warehouse and customers to ensure smooth operations and product movement. • Open and manage customer accounts, ensuring all account information is accurate and up-to-date. • Handle customer complaints by identifying the root cause, selecting the most effective solution, and following up to ensure the issue is resolved. • Identify and create revenue opportunities as appropriate. • Manage financial accounts by processing customer adjustments and maintaining accurate records. • Analyze customer needs and provide potential logistics solutions to management. • Prepare detailed reports on our products or services by collecting and analyzing customer information. • Contribute to team objectives and results.

Patient Service Representative Robert Half is hiring! Join our client’s team, a Fortune 50 organization, and leader in the healthcare industry! We're looking for 25 dedicated, enthusiastic, and service-oriented individuals to become Patient Service Representatives in a fully remote capacity from your home. This is your chance to make a significant difference in the lives of patients across the country, providing key support and assistance without leaving your home. Candidates for the Patient Service Representative opening must sit in PST, MST, or CST time zone In this vital role as a Patient Service Representative, you'll serve as the patient's primary point of contact, answering queries, addressing concerns, scheduling appointments, and ensuring they receive the highest level of customer service. Responsibilities:<ul><li>Answering high volumes of patient inquiries, resolving issues, and providing a consistent and exceptional customer service experience</li><li>Scheduling and rescheduling patient appointments</li><li>Accurately recording and maintaining patient records</li><li>Coordinating with medical professionals to ensure the highest level of patient care</li></ul>

Operations Assistant Job Title: Operations Assistant Our client located in the Greenspoint area of Houston, TX is seeking and experienced and professional individual for the position of Operations Assistant Responsibilities: Customer Service Representative: Manage customer calls and conflict resolution.Coordinate with field mechanics to identify and arrange customer-focused repairs.Regularly update and maintain the accounting system.Schedule inspectionsGenerate proposals/quotes and communicate them accurately to the customers.Handle all aspects of parts, pricing, and procurement for customers. Dispatcher: Coordinate with mechanics for timely delivery of services.Efficiently manage and prioritize work schedules.Update and maintain the accounting system on a daily basis.Communicate effectively with field operations to understand workers' needs.Review and input data into third-party time and expense management systems. Parts Coordinator: Responsible for ordering parts, creating purchase orders, and invoice processing.Establish and maintain relationships with vendors.Actively research and identify alternative parts for obsolete or outdated existing parts.Ensure timely and accurate deliveries of parts and equipment.Maintain accurate records in the accounting system. Requirements: Proficient in MS Office; particularly Excel and Word.Exceptional ability to organize and pay attention to detail.Excellent written and verbal communication and customer service skills.Ability to review for accuracy, input, and retrieve data from computer databases or spreadsheets.Must be a self-motivated, proactive, and team-oriented professional. This is a direct hire opportunity paying up to 30/HR plus benefits working one day from home.

General Office Clerk We are currently seeking a General Office Clerk to join our team in Pearland, Texas. The General Office Clerk role primarily focuses on administrative tasks within the industry, offering a short term contract employment opportunity. As a General Office Clerk, you will be expected to handle data entry tasks, provide customer service, and manage various office duties, ensuring smooth office operations. Responsibilities:• Handle data entry tasks efficiently, ensuring accuracy at all times.• Provide top-notch customer service, addressing inquiries and resolving issues promptly.• Utilize Microsoft Excel, Microsoft Outlook, and Microsoft Word for various office tasks.• Schedule appointments effectively, ensuring no overlaps or scheduling conflicts.• Organize files, keeping the office space neat and orderly.• Perform scanning tasks, ensuring all necessary documents are digitized.

Licensed Client Services Associate Our client is offering an exciting opportunity for a Licensed Client Services Associate in Houston, Texas. As a Licensed Client Services Associate, you will be integral to our team, handling customer relations, managing financial data, and ensuring the smooth operation of our services. This role is situated within the wealth management industry. Responsibilities:• Efficiently manage client transactions and money movement requests• Regularly communicate with clients regarding new business and existing issues• Execute client-specific projects as needed• Handle outbound calls and emails to service clients professionally• Review and prepare comprehensive investment reports• Accurately update client information for review meetings• Confirm transactions with clients to ensure accuracy• Responsibly manage calendars and CRM to record client interactions• Resolve client queries via phone and email promptly and effectively• Summarize meeting notes, emails, and financial data for client meetings

Collections Specialist We are offering a contract for a Collections Specialist role in Sugarland, Texas. This role is within the B2B collections industry and involves managing various tasks related to customer service, account reconciliation, and billing functions. Responsibilities: • Efficiently managing B2B collections processes • Regular monitoring and analysis of aging reports • Proficiently handling construction liens • Assisting in cash applications when required • Delivering high-quality customer service • Utilizing Great Plains software for various tasks • Performing basic excel functions for data management • Resolving disputes in a timely and effective manner • Conducting account reconciliations to ensure accuracy • Managing customer portal and billing functions.

Tax Manager - Public We are offering an exciting opportunity in Houston, Texas, for a Tax Manager - Public to join our team. In this role, you will work closely with our Tax Department, coordinating tax planning strategies for our clients. This role is integral to maintaining our commitment to providing excellent customer service. Responsibilities:<ul><li>Handle the execution of state and federal tax returns for complex individuals, as well as trusts and estates</li><li>Develop and present federal and state tax return material for partnerships and S-Corporations, which includes the initiation of working trial balance in Excel</li><li>Systematize and formulate tax data pertinent for data entry using Lacerte tax software</li><li>Contribute assistance to tax-related considerations, forecasting, and queries from the IRS</li></ul>

Receptionist We are offering a contract for a Receptionist role in the Oil & Gas - Pipeline industry, located in Houston, Texas. As a Receptionist, your primary duties will be customer service and administrative tasks within our office environment. Responsibilities: • Manage incoming phone calls and direct them as needed. • Greet and guide visitors appropriately. • Ensure our kitchen area is consistently supplied with coffee, water, and other necessities. • Keep the breakroom clean and organized. • Regularly check mail and distribute it to the appropriate parties. • Oversee the ordering of groceries and other office supplies as required. • Perform data entry tasks to keep records up to date. • In addition, you will be responsible for coding and approving invoices.

Collections Specialist We are looking for a Collections Specialist to join our team in Houston, Texas. This role offers a contract to permanent employment opportunity. As a Collections Specialist, you will play a crucial role in managing and resolving customer inquiries, maintaining accurate customer credit records, and processing customer credit applications. Responsibilities: • Resolve customer inquiries in a detail oriented and timely manner • Accurately process customer credit applications • Monitor and manage customer accounts • Utilize Accounting Software Systems to maintain customer records • Leverage CRM for customer relationship management • Use Accurint for customer data verification • Work with ADP - Financial Services for financial processing • Operate Epic Software for healthcare billing and management • Execute Billing Functions and Collection Processes • Administer Accounts Receivable and Claim Administration functions • Handle Answering Inbound Calls from customers and clients

Collections Specialist We have a promising opportunity for a Collections Lead at a client near Downtown, Houston. This contract position offers the potential for permanent employment and the chance to lead a team. If you are eager to grow within a collaborative environment, consider this role and apply today. Key responsibilities:• Engage proactively with customers prior to invoice due dates to facilitate timely payments.• Handle the task of pursuing customers who owe payments, while maintaining detail-oriented and persistence in communications.• Investigate and resolve any discrepancies in payments.• Collaborate closely with the Accounts Receivable Specialist as necessary.• Utilize accounting software systems and CRM tools effectively to manage customer accounts and ensure accuracy.• Ensure proper accounting procedures are followed for the receipt of payment for goods and services completed by the organization.• Manage customer inquiries and resolve them effectively.• Maintain accurate customer credit records.• Process customer credit applications with accuracy and efficiency.• Perform additional duties as assigned, maintaining a detail-oriented and organized approach.

Collections Specialist Our client is hiring a Bilingual Collections Specialist in Houston, Texas. The role involves dealing with customer accounts, resolving inquiries, and ensuring the accuracy of customer records. The industry we operate in is service-oriented, and the workplace demands excellent communication and problem-solving abilities. The hours are 12:00PM to 8:00PM, Monday to Saturday. Responsibilities:• Ensure the accuracy and up-to-date status of customer credit records• Monitor customer accounts and take necessary actions• Utilize CRM tools to manage customer interactions and data• Communicate with customers via phone and email regularly• Utilize problem-solving skills to address customer issues and concerns• Employ negotiation abilities in managing customer accounts

Tax Accountant A growing Manufacturing company headquartered in Houston is adding a Tax Accountant to their team. The role is hybrid requiring 2 days/ week in the office in West Houston. Job duties include:• Provide data to external service provider to ensure accurate and timely filings of all foreign direct and indirect taxes, including income tax, GST and VAT• Calculate and prepare quarterly tax estimates for Federal and State Tax filings.• Prepare multi-state sales tax and property tax• Maintain Tax Fixed Asset Listing and calculate tax depreciation as needed• Reconcile and analyze all tax related general ledger accounts on a monthly/quarterly/annual basis• Provide accurate estimates of tax expense for project proposals in foreign countries• Coordinate with appropriate business unit personnel to ensure accurate and timely forecasted project tax• Prepare state and Foreign FIN48 calculations for the corporate tax provision annually• Collect and provide data for the tax equalization policy and coordinate with the relevant employees and payroll administrator and associated tasks, such as gross-up Ideal Candidate will have:• BS in Accounting or Finance or equivalent via education and/or work experience• 3+ years of tax related experience• Working knowledge of ASC 740 Accounting for Income Taxes• Proficiency in financial module of ERP system • Demonstrated successful working relationships with clients, suppliers, and other internal and external contacts• Experience in a business with foreign ownership, preferably Japanese• Experience in a business which measures results principally by project and by levels of overall support costs• Demonstrated knowledge of foreign taxes with regard to business operations• Demonstrated ability to analyze and project impact of multi-currency, multi-entity transactions on projects and G/L accounts • Proficiency in financial module of Oracle ERP system• International operations experience Compensation is up to 95K. This is a hybrid role requiring 2 days in office. For confidential consideration please forward your resume to karen.amoroso@roberthalf.