<p>Looking for a Help Desk Technician I to join our team for a hybrid role. In this entry-level position, you will be the first point of contact for our clients experiencing IT issues. You will provide technical support for hardware and software, troubleshoot and resolve various technical problems, and deliver top-notch customer service. If you're passionate about technology and eager to help others, this role is a great opportunity to kickstart your career in IT.</p><p><br></p><p>Duties and Responsibilities:</p><p><br></p><p>Active participation in the Help Desk 1 phone queue</p><p>Provide first-level contact to end users in a clear and professional manner</p><p>Create and accurately code service tickets</p><p>Identify and redirect urgent tickets to the appropriate resources</p><p>Work through assigned tickets and enter appropriate time entries</p><p>Troubleshoot and resolve end user or infrastructure technical issues</p><p>Follow up with customers and see problems through to resolution</p><p>Ensure proper recording, documentation, and closure of ticket information</p><p>Maintain awareness of ongoing issues and be proactive in customer notification</p><p>Recommend modifications or improvements to client environments</p><p>Properly escalate unresolved tickets to the next level of support</p><p>Preserve and grow your knowledge of Help Desk procedures, products, and services</p><p>Onsite dispatching as needed or directed</p><p>Active participation in the On Call rotation</p><p>Competencies:</p><p><br></p><p>Strong written and verbal communication skills</p><p>Basic understanding of computer systems, networks, and troubleshooting techniques</p><p>Ability to work independently and as part of a team</p><p>Customer-oriented mindset with a passion for helping others</p><p>Previous experience in a customer service or technical support role is a plus, but not required</p><p>Ability to lift equipment</p>
We are looking for a Jr Technical Writer/Video Tech Support Analyst to join our team in Clearwater, Florida. This is a Contract to permanent position within the healthcare industry, offering a unique opportunity to combine technical writing expertise with video production skills. The ideal candidate will have a strong ability to create clear and accurate documentation while also producing high-quality video content for various purposes.<br><br>Responsibilities:<br>• Create and edit user manuals, installation guides, technical specifications, and other documentation to support products and services.<br>• Collaborate with engineers, product managers, and subject matter experts to gather and verify technical information.<br>• Transform complex technical concepts into clear, accessible content tailored to diverse audiences.<br>• Update and maintain documentation repositories to reflect product changes and new releases.<br>• Ensure all written materials align with company style guides and adhere to industry standards.<br>• Plan, shoot, and edit high-quality video content for training, marketing, product demonstrations, and internal communications.<br>• Set up and manage lighting, audio, and video equipment to achieve optimal production quality.<br>• Work closely with the marketing team to develop creative video concepts that support branding and organizational goals.<br>• Oversee video project timelines, ensuring timely delivery and adherence to quality expectations.<br>• Troubleshoot technical issues with equipment and software to maintain smooth operations.
<p>JOB DESCRIPTION</p><p>We are looking for a dedicated In-Bound Technical Product Support Specialist to join our team on a Contract to permanent basis in Clearwater, Florida. This role focuses on providing exceptional technical assistance to customers while ensuring high levels of satisfaction and efficiency. Candidates will have the opportunity to apply their mechanical, electrical, and troubleshooting expertise in a dynamic healthcare-related environment.</p><p><br></p><p>Responsibilities:</p><p>• Respond to customer inquiries to diagnose and resolve technical issues efficiently.</p><p>• Utilize mechanical and electrical knowledge, including tools like voltmeters, to identify and solve equipment problems.</p><p>• Deliver exceptional customer service by de-escalating challenging situations and maintaining professionalism.</p><p>• Collaborate with team members to ensure seamless communication and problem resolution.</p><p>• Develop and maintain comprehensive documentation for technical processes and training purposes.</p><p>• Adapt to new technologies and procedures while continuously enhancing technical skills.</p><p>• Demonstrate reliability and consistency in handling customer support tasks.</p><p>• Provide accurate troubleshooting guidance and solutions over the phone in a call center environment.</p><p>• Assist with repairs and maintenance of mechanical equipment as needed.</p><p>• Uphold high standards of teamwork and a positive attitude in all interactions.</p>
We are looking for a skilled Software Engineer to join our dynamic team in Clearwater, Florida. In this role, you will design, develop, and maintain high-quality software solutions while collaborating with cross-functional teams to deliver innovative technology. This position offers an excellent opportunity to work with cutting-edge tools and frameworks.<br><br>Responsibilities:<br>• Develop, test, and maintain web applications using C#, .NET, and ASP.NET technologies.<br>• Collaborate with team members to refine requirements and create effective software solutions.<br>• Implement user-friendly interfaces using JavaScript and React.js.<br>• Troubleshoot and debug software to ensure optimal performance and reliability.<br>• Participate in code reviews to ensure high standards of quality and maintainability.<br>• Stay up-to-date with emerging technologies and industry best practices to continuously improve development processes.<br>• Contribute to the design and architecture of new features and applications.<br>• Document technical specifications and processes to support future development efforts.<br>• Provide technical support and guidance to team members as needed.
We are looking for an experienced Systems Administrator to join our team in Tampa, Florida. This contract-to-permanent position offers the opportunity to work with diverse clients ranging from small businesses to large enterprise networks. The role involves providing both remote and onsite technical support, managing advanced server environments, and leading technology projects.<br><br>Responsibilities:<br>• Monitor and maintain client networks, including servers, switches, routers, firewalls, and specialized equipment.<br>• Manage Microsoft server solutions, including on-premises and cloud-based environments, as well as Azure integrations and backup systems.<br>• Provide support for Microsoft 365 Business applications and Office 2021 or later.<br>• Lead or participate in technology projects to ensure successful implementation and client satisfaction.<br>• Collaborate with team members to share knowledge and develop effective solutions for technical challenges.<br>• Train end users on the proper use of computers, servers, and network resources.<br>• Offer recommendations to improve products and services based on client feedback and evolving needs.<br>• Perform physical tasks such as handling boxes and equipment as required.<br>• Assist with troubleshooting workstations, networks, and IP topology issues.
<p>We are looking for an experienced GIS Manager to join our team onsite in Tampa, Florida. In this Contract-to-permanent position, you will oversee the management and analysis of geospatial data, parcel mapping, and land records, ensuring compliance with statutory requirements and supporting government processes. This role is ideal for a detail-oriented individual with strong technical expertise and leadership skills who can effectively manage projects, collaborate with stakeholders, and deliver high-quality mapping solutions.</p><p><br></p><p>Responsibilities:</p><p>• Manage and maintain parcel mapping systems to ensure data accuracy, including property boundaries, ownership records, and land use information.</p><p>• Lead geospatial analysis projects that support property appraisal, land valuation, and compliance with Florida property laws.</p><p>• Coordinate with appraisers, surveyors, government staff, and external agencies to integrate data and resolve discrepancies in property records.</p><p>• Supervise GIS staff and consultants, providing training, guidance, and quality control to ensure project success.</p><p>• Develop project scopes, budgets, and schedules while ensuring adherence to legal and organizational requirements.</p><p>• Oversee the production of maps, reports, and graphics used for property valuation, appeals, and public records inquiries.</p><p>• Implement quality control measures to ensure geospatial data reliability and compliance with statutory standards.</p><p>• Manage geospatial resources, including digital and physical map libraries, to support internal and public-facing services.</p><p>• Provide technical support to appraisers and administrative staff in utilizing GIS tools for property appraisal functions.</p><p>• Address special mapping requests and ensure timely updates to GIS systems in line with Florida Statutes.</p>
<p>Remote position but MUST BE ABLE TO WORK Eastern Standard Time (EST) full time core house for this 3 to 6 month contract. </p><p><br></p><p>We are looking for an experienced Oracle Business Intelligence (OTBI) Developer to join our team on a long-term contract basis. In this role, you will leverage your expertise in business intelligence tools and reporting systems to support data-driven decision-making processes. .</p><p><br></p><p>Responsibilities:</p><p>• Design and develop advanced reports and dashboards using Oracle BI Publisher, OTBI, and other business intelligence tools.</p><p>• Collaborate with stakeholders to gather requirements and translate them into effective reporting solutions.</p><p>• Perform user acceptance testing (UAT) to ensure accuracy and functionality of developed reports.</p><p>• Create and manage reports related to Oracle Fusion HCM and HRIS systems to support human resources analytics.</p><p>• Implement and maintain Microsoft Power BI solutions to enhance data visualization and analysis.</p><p>• Provide technical support and troubleshooting for reporting tools and business intelligence systems.</p><p>• Work closely with cross-functional teams to ensure seamless integration of BI solutions with existing systems.</p><p>• Optimize reporting processes to improve efficiency and data accessibility.</p><p>• Maintain documentation for reporting procedures and system configurations.</p><p>• Stay updated on the latest BI technologies and recommend enhancements to improve reporting capabilities.</p>
We are looking for an experienced Program Manager with a strong background in aerospace and systems engineering to lead complex projects in the high-tech engineering sector. This role requires a proactive leader who can manage cross-functional teams, ensure program success, and maintain alignment with both technical and business objectives. The ideal candidate will possess excellent communication skills and a proven ability to deliver results in a client-facing environment.<br><br>Responsibilities:<br>• Lead and manage cross-functional teams to deliver aerospace and defense programs on schedule, within scope, and within budget.<br>• Develop comprehensive technical and programmatic plans based on customer requirements.<br>• Oversee systems engineering processes, including requirements development, system architecture, verification, validation, and risk management.<br>• Coordinate the integration of aerospace systems, including mechanical, electrical, software, and avionics components.<br>• Create and maintain program schedules, budgets, resource plans, and progress reports.<br>• Collaborate with engineering, manufacturing, quality assurance, and supply chain teams to achieve program objectives.<br>• Conduct internal and external program reviews, facilitating technical discussions with stakeholders.<br>• Support business development initiatives by preparing proposals, delivering technical presentations, and negotiating contracts.<br>• Identify and mitigate risks associated with technical and programmatic challenges.<br>• Ensure compliance with all relevant standards and regulations throughout program execution.
<p>We are looking for a skilled Systems Administrator to join our team on a long-term 6 month contract basis in Tampa, Florida. In this role, you will play a key part in managing and maintaining IT systems, ensuring optimal performance, and providing exceptional support to internal users. This position offers an exciting opportunity to work with a range of technologies, including Active Directory, Windows Server, and Intune.</p><p><br></p><p>Responsibilities:</p><p>• Manage and maintain Active Directory, ensuring seamless user account and group policy configurations.</p><p>• Oversee and support Windows Server environments, including installations, updates, and troubleshooting.</p><p>• Provide technical assistance for Windows 10 systems, resolving software and hardware issues as needed.</p><p>• Utilize Intune and other MDM technologies to manage and secure mobile devices within the organization.</p><p>• Collaborate with team members to deliver effective server support and ensure system reliability.</p><p>• Address service tickets, providing excellent customer service and timely resolutions to end-user issues.</p><p>• Perform routine system maintenance tasks, such as backups, updates, and performance monitoring.</p><p>• Assist in optimizing IT infrastructure by implementing best practices and identifying areas for improvement.</p><p>• Document technical procedures and maintain system records for reference and compliance.</p>
We are looking for an experienced ERP Integration Manager to oversee and optimize NetSuite applications for a hospitality-focused organization in Palmetto, Florida. This role requires a proactive individual who can streamline workflows, improve system performance, and collaborate with internal teams to enhance operational efficiency. The ideal candidate will have a strong technical background and a proven ability to manage system configurations and integrations.<br><br>Responsibilities:<br>• Administer and maintain the NetSuite platform, including user roles, permissions, custom forms, records, dashboards, and saved searches.<br>• Monitor system performance and collaborate with NetSuite support to troubleshoot and resolve technical issues.<br>• Design and implement automated workflows using SuiteFlow to enhance business processes, including approvals, notifications, and alerts.<br>• Collaborate with internal teams to gather and document functional and technical requirements, translating them into system configurations or specifications for developers.<br>• Develop and maintain customized reports, analytics, and dashboards to provide actionable insights, with a focus on Finance and Operations.<br>• Facilitate system integrations using APIs or middleware solutions, ensuring compliance with security and operational standards.<br>• Lead initiatives for system upgrades, module implementations, and enhancements, while evaluating third-party applications to meet project objectives.<br>• Provide training and create documentation to support end-users in maximizing system functionalities.<br>• Assist HR teams with tasks such as generating reports, updating system configurations, and managing settings.<br>• Act as a resource for handling escalations or providing backup support during absences.
<p><strong>Product Manager</strong></p><p><strong>Location</strong>: Orlando, FL (hybrid) </p><p><strong>Duration</strong>: Contract 52 weeks</p><p><br></p><p><strong>Position Overview</strong></p><p>We are seeking a highly skilled Product Manager to lead the strategy, development, and execution of technical and SaaS product initiatives. This role is ideal for someone passionate about driving innovation, enhancing user experience, and delivering scalable, secure solutions across complex platforms.</p><p><strong>Key Responsibilities</strong></p><p><strong>Product Strategy & Roadmap</strong></p><ul><li>Define and drive product vision, strategy, and roadmap integrating business capabilities, technical currency, UX, security, and compliance.</li><li>Develop features that enhance user satisfaction, engagement, revenue, and retention.</li><li>Prioritize initiatives based on business impact, customer needs, and technical feasibility.</li><li>Collaborate with stakeholders to ensure alignment with infrastructure, OS, authentication, and tool lifecycles.</li><li>Ensure scalability, performance, and security of all solutions.</li></ul><p><strong>Requirements Definition & Execution</strong></p><ul><li>Map user journeys to identify pain points and adoption metrics.</li><li>Analyze feedback from analytics, user data, and error reports to improve product experience.</li><li>Partner with engineering to define technical requirements for APIs, integrations, and data pipelines.</li><li>Own and manage the product backlog with clear prioritization and documentation.</li></ul><p><strong>Cross-Functional Collaboration</strong></p><ul><li>Act as a liaison between engineering, leadership, and product teams.</li><li>Translate technical concepts for diverse audiences.</li><li>Align with enterprise architects and platform teams for strategic consistency.</li></ul><p><strong>Execution & Delivery</strong></p><ul><li>Monitor KPIs and optimize through data-driven feedback loops.</li><li>Lead Agile ceremonies and ensure timely, high-quality product releases.</li><li>Create training resources for operational teams to support customer service excellence.</li></ul><p><strong>Technical Leadership & Innovation</strong></p><ul><li>Stay current with industry trends including AI and SaaS automation.</li><li>Use collaboration tools (e.g., Teams, Slack, JIRA, Confluence, Figma) to streamline communication.</li><li>Identify automation opportunities and propose technical investments.</li></ul><p><strong>Role-Specific Focus Areas</strong></p><ul><li>Manage product strategies involving complex integrations and source-of-record (SOR) data (e.g., pricing, accounting, guest info).</li><li>Define usability, compliance, and security rules for diverse datasets.</li></ul>
<p>We are seeking a skilled Microsoft Access Database Developer Consultant for a 3-month contract to lead the upgrade of our legacy Microsoft Access database from .mdb to .accdb format and support the transition from Office 2013 to Office 2019. The ideal candidate will have extensive experience in Microsoft Access development, database migration, and Office suite upgrades, ensuring a seamless transition with minimal disruption to operations.</p><p><br></p><p>Key Responsibilities</p><p>• Database Migration:</p><p>o Analyze the existing .mdb database structure, forms, queries, macros, and VBA code.</p><p>o Upgrade the database to .accdb format, ensuring compatibility with Microsoft Access 2019.</p><p>o Identify and resolve any deprecated features or compatibility issues during the migration.</p><p>o Optimize database performance and implement best practices for the .accdb format.</p><p>• Office Upgrade Support:</p><p>o Collaborate with IT teams to support the transition from Office 2013 to Office 2019.</p><p>o Test and validate database functionality in the Office 2019 environment.</p><p>o Update or rewrite VBA code, macros, and scripts to ensure compatibility with Office 2019.</p><p>• Documentation and Training:</p><p>o Document the migration process, including any changes to database structure or code.</p><p>o Provide user guides or training materials for end-users to adapt to the updated database.</p><p>o Train internal staff on new features or changes resulting from the upgrade.</p><p>• Testing and Quality Assurance:</p><p>o Conduct thorough testing of the migrated database to ensure data integrity and functionality.</p><p>o Troubleshoot and resolve any issues related to the database or Office upgrade.</p><p>• Stakeholder Collaboration:</p><p>o Work closely with project managers, IT staff, and end-users to gather requirements and ensure alignment with business needs.</p><p>o Provide regular updates on project progress and escalate issues as needed.</p><p><br></p>
We are looking for an ERP Product Lead to oversee the strategic direction and operational execution of our ERP systems. This role requires a highly motivated individual who excels in managing complex projects, driving system optimization, and delivering solutions that align with business objectives. The ideal candidate will bring a strong technical background and leadership skills to ensure the successful implementation and integration of ERP platforms.<br><br>Responsibilities:<br>• Lead all phases of ERP-related projects, including planning, execution, and post-implementation support.<br>• Serve as the primary owner of construction ERP systems, such as NetSuite and Viewpoint Vista, ensuring they meet organizational requirements.<br>• Manage the integration of new ERP modules and third-party applications while customizing existing functionalities.<br>• Collaborate with stakeholders to gather requirements, manage expectations, and deliver solutions that align with business goals.<br>• Identify opportunities to enhance workflows and leverage ERP capabilities to improve efficiency and data accuracy.<br>• Develop and maintain comprehensive documentation for ERP processes and configurations.<br>• Provide training and support to end-users to ensure optimal adoption and utilization of ERP systems.<br>• Monitor system performance and troubleshoot issues to maintain seamless operations.<br>• Stay updated on industry trends and emerging technologies to recommend improvements and upgrades.
<p><strong>Senior Java Developer – Spring Boot / Reactive Systems</strong></p><p> <strong>Location:</strong> Celebration, FL - Onsite</p><p> <strong>Start Date:</strong> November 1st</p><p> <strong>Employment Type:</strong> Contract- 12 months with potential extension</p><p><strong>Overview:</strong></p><p> We are seeking a highly skilled <strong>Senior Java Developer</strong> with expertise in <strong>Spring Boot</strong> and <strong>Reactive Programming</strong> to support a major backend transformation initiative for a high-profile cruise activity platform. This role involves leading the development of scalable, customer-facing services that enhance guest experiences through personalized activity recommendations and streamlined reservation capabilities.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Lead the design and development of complex backend systems using <strong>Spring Boot</strong>, <strong>WebFlux</strong>, and asynchronous processing techniques</li><li>Build and enhance services that support both prepaid and non-payment activity reservations</li><li>Contribute to the development of a recommendation engine tailored to guest profiles, party composition, and dining preferences</li><li>Participate in a full system rewrite of a large-scale activity management platform</li></ul><p><br></p>
<p>Quite possibly the most REWARDING DevOps Engineering role that the Tampa, FL and Orlando, FL market can possibly offer. No, it's TRUE. If you meet the requirements, apply and find out for yourself. Local candidates to the Tampa, FL and Orlando, FL Metro areas will be the only candidates considered due to our client's requirement of meeting in the Lakeland, FL office 3 to 5 times per month. MAJORITY REMOTE ROLE w/in the Lakeland, FL area. </p><p><br></p><p>MUST HAVE Azure Kubernetes Services (AKS), Powershell scripting, Bash scripting, Terraform, Github Actions, and Kubernetes under your technical tool belt as a proven professional. </p><p><br></p><p>We are seeking a passionate and technically savvy mid to Sr level Azure DevOps Engineer to join a small yet dynamic DevOps Engineering Team. The ideal candidate will have a strong background in DevOps practices, with a focus on Microsoft Azure, Kubernetes, and CI/CD pipeline implementation. You will play a critical role in designing, implementing, and maintaining cloud infrastructure to support scalable, secure, and highly available applications.</p><p><br></p><p>Responsibilities</p><p>• Design, build, and maintain CI/CD pipelines using Azure DevOps for automated code deployment and testing.</p><p>• Manage and optimize Azure-based infrastructure, including Azure Kubernetes Service (AKS), to ensure high availability and scalability.</p><p>• Implement and manage containerized applications using Docker and Kubernetes.</p><p>• Collaborate with development and operations teams to streamline software delivery processes and improve system reliability.</p><p>• Monitor, troubleshoot, and optimize cloud infrastructure performance, ensuring security and compliance best practices.</p><p>• Automate infrastructure provisioning and configuration using tools like Terraform, ARM templates, or similar.</p><p>• Mentor junior engineers and provide technical guidance on DevOps best practices.</p><p>• Stay up-to-date with emerging Azure services and DevOps trends to drive continuous improvement.</p><p><br></p>
<p>MUST RESIDE IN TAMPA, FL AREA. Role will require first 90 days fully in-office, then 2 days remote per week after 90 days.</p><p><br></p><p>We are seeking a skilled Business Intelligence/Database Engineer with a minimum of 3 years of professional experience to join our dynamic team. The ideal candidate will have expertise in PowerBI, SQL development, T-SQL coding, Azure, SSIS, and SSRS, with a strong background in the Property & Casualty (P& C) insurance industry. This role will focus on designing, developing, and maintaining business intelligence solutions to support data-driven decision-making.</p><p>Key Responsibilities</p><ul><li><strong>Data Analysis and Reporting</strong>: Design and develop interactive dashboards and reports using PowerBI to provide actionable insights for business stakeholders in the P& C insurance industry.</li><li><strong>Database Development</strong>: Write, optimize, and maintain complex SQL and T-SQL queries to extract, transform, and load data from various sources, ensuring high performance and data integrity.</li><li><strong>ETL Processes</strong>: Develop and manage ETL workflows using SQL Server Integration Services (SSIS) to integrate data from multiple systems and ensure seamless data flow.</li><li><strong>Report Generation</strong>: Create and maintain reports using SQL Server Reporting Services (SSRS) to meet business requirements and support operational reporting needs.</li><li><strong>Cloud Integration</strong>: Leverage Microsoft Azure to design and implement cloud-based data solutions, including data storage, processing, and analytics.</li><li><strong>Data Modeling</strong>: Build and maintain data models to support business intelligence applications, ensuring scalability and alignment with P& C industry standards.</li><li><strong>Collaboration</strong>: Work closely with business analysts, data scientists, and stakeholders to understand requirements and deliver tailored BI solutions.</li><li><strong>Performance Optimization</strong>: Monitor and optimize database performance, troubleshoot issues, and ensure data security and compliance with industry regulations.</li><li><strong>Documentation</strong>: Maintain detailed documentation of database structures, ETL processes, and BI solutions for future reference and team collaboration.</li></ul><p><br></p>
<p>We are seeking a reliable and detail-oriented <strong>Bookkeeper</strong> to join a vibrant business in <strong>Longboat Key, FL</strong>. As a Bookkeeper, you will play a critical role in overseeing the day-to-day financial operations, ensuring accurate record-keeping, and maintaining the health of the company’s financial systems.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Manage all aspects of accounts payable (AP) and accounts receivable (AR), including processing invoices, payments, and customer collections.</li><li>Perform <strong>bank reconciliations</strong>, credit card reconciliations, and other key account reconciliations on a regular basis.</li><li>Accurately maintain the <strong>general ledger</strong> and prepare adjusting journal entries as needed.</li><li>Monitor cash flow, track expenses, and prepare reports detailing financial performance.</li><li>Process payroll or liaise with payroll services to ensure employees are compensated accurately and on time.</li><li>Prepare monthly, quarterly, and annual financial reports to assist with budgeting and forecasting efforts.</li><li>Uphold adherence to all financial policies and ensure compliance with local, state, and federal regulations.</li><li>Support external audits by providing required documentation in a timely and organized manner.</li><li>Provide administrative support and contribute to overall office operations as needed.</li></ul><p><br></p><p>If you are interested in this role, please apply directly to this posting then call our office at 727-576-7717.</p>
<p>We are looking for an experienced HR Generalist to join our team on a contract to permanen basis in Sarasota, Florida. In this role, you will play a pivotal part in various HR functions, including recruitment, policy development, and employee relations. This position offers an opportunity to contribute to a dynamic and growing organization in an engaging and flexible work environment.</p><p><br></p><p>Responsibilities:</p><p>• Oversee full-cycle recruitment efforts to meet the staffing needs of various departments, including customer service, marine biology, and operations.</p><p>• Develop and streamline internal recruitment processes to ensure efficiency and effectiveness.</p><p>• Manage employee relations by addressing concerns, fostering a positive workplace culture, and providing guidance to supervisors.</p><p>• Review and update organizational policies, including the employee manual, to ensure compliance with current regulations and best practices.</p><p>• Assist in the implementation and support of a new payroll system, scheduled for the first quarter.</p><p>• Prepare and analyze HR reports, including benefits-related documentation and investment plan filings.</p><p>• Conduct fundamental training sessions, such as sexual harassment prevention and supervisory development.</p><p>• Collaborate with the HR team to support ongoing projects and initiatives across multiple sites.</p><p>• Provide administrative support for onboarding, benefits administration, and other HR functions as needed.</p>
We are looking for a skilled Customer Service Manager to join our team on a contract basis in Clearwater, Florida. This role involves overseeing customer care operations and managing e-commerce channels while ensuring smooth team coordination. The position requires a hybrid work schedule, with 2-3 days in the office.<br><br>Responsibilities:<br>• Manage e-commerce operations across platforms such as Shopify, Amazon, and Walmart, including new product setups and updates to product detail pages.<br>• Supervise the consumer care team, including one team lead and eight local agents, while ensuring alignment with offshore support teams.<br>• Provide exceptional customer service by addressing consumer inquiries and resolving issues promptly.<br>• Utilize Shopify and other e-commerce tools to maintain and optimize online retail operations.<br>• Collaborate with team members to ensure efficient workflows and adherence to business objectives.<br>• Monitor and report on team performance and customer satisfaction metrics.<br>• Assist with onboarding and training team members to maintain high service standards.<br>• Coordinate with management and stakeholders to meet organizational goals.<br>• Maintain business casual attire and uphold company values in all interactions.
<p>Robert Half is seeking an experienced <strong>Contract Accounting Professional</strong> to assist one of our clients in <strong>Sarasota, FL</strong> as they transition from <strong>QuickBooks</strong> to <strong>Foundation Software</strong>. This critical project will require an accounting expert who is comfortable with ERP (Enterprise Resource Planning) transitions and has experience in software implementation within a construction or project-based accounting environment. If you are detail-oriented, technically proficient, and excited to contribute to a software migration process, this role is a great fit!</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Collaborate with client stakeholders to support the transition from <strong>QuickBooks</strong> to <strong>Foundation Software</strong>, ensuring accurate migration of financial data.</li><li>Audit, clean, and reconcile legacy data to ensure a seamless integration into Foundation.</li><li>Assist in configuring Foundation to meet business needs, including customizing workflows and mapping relevant accounts.</li><li>Provide accounting expertise during the implementation, ensuring ongoing compliance with <strong>GAAP</strong> standards and internal controls.</li><li>Handle general ledger activities, including journal entries and bank reconciliations during the software migration process.</li><li>Support accounts payable (AP), accounts receivable (AR), and payroll system alignment to the newly implemented software.</li><li>Test and validate data migration accuracy by troubleshooting discrepancies and performing system reconciliations.</li><li>Train the client’s accounting team on using Foundation, including new features and reporting processes.</li><li>Prepare summary reports post-implementation to outline data integrity checks, system performance, and recommendations.</li></ul><p>If you are interested in this role, please apply directly to this posting then call our office at 727-576-7717.</p>
<p>FULLY REMOTE CONTRACTOR POSITION. MUST BE A JENZABAR ERP IT CONSULTANT skilled in Programming and ERP Administration.</p><p><br></p><p>We are seeking a highly skilled Senior Jenzabar ERP Developer and Administrator with at least 5 years of hands-on experience in Jenzabar ERP systems to join our team. This role combines advanced development expertise with system administration responsibilities to support, enhance, and maintain our Jenzabar ERP environment. The successful candidate will play a critical role in ensuring the system meets the needs of our organization, delivering innovative solutions, and maintaining operational excellence.</p><p><br></p><p>Key Responsibilities</p><p>Development</p><p>• Design, develop, and customize Jenzabar ERP modules, including Jenzabar EX, JX, or ONE, to meet institutional requirements.</p><p>• Write, test, and maintain complex scripts, reports, and integrations using Jenzabar tools (e.g., Jenzabar Internet Campus Solution (JICS), PowerBuilder, or SQL).</p><p>• Develop and implement custom workflows, forms, and applications within the Jenzabar environment to enhance functionality.</p><p>• Collaborate with stakeholders to gather requirements, translate them into technical specifications, and deliver tailored solutions.</p><p>• Integrate Jenzabar ERP with third-party systems, ensuring seamless data flow and compatibility.</p><p>• Optimize system performance through code reviews, debugging, and performance tuning.</p><p>Administration</p><p>• Manage and maintain the Jenzabar ERP system, including system configuration, user account management, and security settings.</p><p>• Perform regular system updates, patches, and upgrades to ensure the platform remains secure and up-to-date.</p><p>• Monitor system performance, troubleshoot issues, and resolve errors to ensure high availability and reliability.</p><p>• Administer database environments (e.g., SQL Server or Oracle) supporting the Jenzabar ERP, including backups, restores, and performance optimization.</p><p>• Maintain documentation for system configurations, processes, and customizations.</p><p>• Provide end-user support and training, assisting with troubleshooting and resolving system-related issues.</p><p><br></p>
<p>Robert Half has a brand new opening for an Oracle Fusion Cloud Consultant. This position is 100% REMOTE.</p><p>This is a 12-18 month engagement (potential for extension) with compensation ranging $65-75/hour (can go higher if structured as a 1099).</p><p>Interviews are actively being scheduled - Apply NOW!</p><p><br></p><p><strong>Experience Needed:</strong></p><ul><li>7+ years with Oracle Fusion Cloud (Consultant Level)</li><li>Revenue Cycle Management background </li></ul><p><strong>Summary:</strong></p><p>The ideal candidate will have deep expertise in implementing, configuring, and optimizing Oracle Fusion Revenue Management Cloud solutions to support complex revenue recognition processes. This role requires strong technical and functional knowledge, exceptional problem-solving skills, and the ability to collaborate with cross-functional teams to deliver scalable solutions that align with business objectives.</p><p><strong> </strong></p><p><strong>Key Responsibilities:</strong></p><ul><li>Lead end-to-end implementation of Oracle Fusion Revenue Management Cloud, including requirement gathering, solution design, configuration, testing, and deployment.</li><li>Analyze complex business requirements related to revenue recognition and translate them into effective Oracle Fusion configurations.</li><li>Configure and customize Oracle Fusion Revenue Management Cloud to meet client-specific needs, ensuring compliance with ASC 606 and IFRS 15 standards.</li><li>Provide expert guidance on revenue allocation, contract management, and performance obligation tracking within Oracle Fusion.</li><li>Collaborate with stakeholders, including finance, IT, and business teams, to ensure seamless integration with other Oracle Cloud modules (e.g., Financials, Order Management, Procurement).</li><li>Conduct system testing, user acceptance testing (UAT), and support post-go-live activities, including troubleshooting and issue resolution.</li><li>Develop and deliver training sessions for end-users and create comprehensive documentation, including functional specifications, process flows, and user guides.</li><li>Stay updated on Oracle Fusion Cloud updates and new features, providing recommendations to optimize system performance and enhance business processes.</li><li>Mentor junior team members and contribute to knowledge-sharing initiatives within the organization.</li></ul>
<p>Great opportunity for an Sr DevOps Engineer willing to work mostly remote with occasional monthly visits (3 to 5 times per month) to our client's Lakeland, FL office location. </p><p><br></p><p>We are looking for an experienced Senior Azure Kubernetes DevOps Engineer that is a master troubleshooter and a very proactive solutions driven problem solvers. In this role, you will play a critical part in building and maintaining infrastructure that supports seamless software development and deployment processes. This is a Contract-to-Permanent position, offering an opportunity to contribute to a dynamic team while ensuring system reliability and scalability.</p><p><br></p><p>Responsibilities:</p><p>• Design and implement secure and automated solutions across development, staging, and production environments.</p><p>• Build and maintain robust CI/CD pipelines to streamline software delivery processes.</p><p>• Manage Infrastructure-as-Code (IaC) using tools such as Terraform or CloudFormation.</p><p>• Enhance system performance and reliability through effective monitoring and troubleshooting.</p><p>• Collaborate with cross-functional teams to define and develop DevOps infrastructure projects.</p><p>• Implement cloud security practices, including user management and vulnerability assessments.</p><p>• Utilize programming and scripting languages such as Python, Bash, or PowerShell for automation tasks.</p><p>• Provide production support for customer-facing systems and participate in on-call rotations.</p><p>• Analyze and improve existing technologies to enhance operational efficiency.</p><p>• Establish collaborative processes to ensure alignment across teams and departments.</p>
We are looking for a detail-oriented Accounting Clerk to join our team on a contract basis in Tampa, Florida. This role involves supporting key accounting functions, including data migration, accounts payable, and accounts receivable processes. The ideal candidate will have a proactive approach to managing financial data and ensuring accuracy in high-volume tasks.<br><br>Responsibilities:<br>• Transfer and organize financial data between systems to ensure seamless integration.<br>• Manage accounts payable processes, including vendor setup and invoice coding.<br>• Support accounts receivable functions by reconciling balances and processing payments.<br>• Perform high-volume data entry with precision and attention to detail.<br>• Assist in migrating fixed asset information into Harmony software.<br>• Process invoices accurately, adhering to company standards.<br>• Maintain and update customer and client records during the data migration process.<br>• Collaborate with team members to ensure smooth transitions and resolve discrepancies.<br>• Verify and audit financial data entries to uphold data integrity.<br>• Generate reports as needed to support accounting operations.
We are looking for a dedicated Customer Success Specialist to join our team in Tampa, Florida. In this role, you will play a critical part in ensuring our clients receive exceptional service and support during important moments. This is a Contract-to-Permanent position, offering an opportunity to grow with our organization while contributing to a positive customer experience.<br><br>Responsibilities:<br>• Process assignments, policy documentation, and insurance paperwork with accuracy and efficiency.<br>• Communicate proactively with clients to provide updates and ensure transparency throughout the process.<br>• Collaborate closely with internal teams to streamline claim handling and resolve issues promptly.<br>• Deliver exceptional service that aligns with our commitment to professionalism, dependability, and compassion.<br>• Maintain detailed and accurate records using company systems to ensure all information is organized and accessible.
