We are looking for an experienced Accounting Manager/Supervisor to oversee critical financial operations and ensure the accuracy of accounting processes. This role requires a meticulous individual with a strong understanding of general ledger management, financial statement audits, and month-end closing procedures. Based in Westbury, New York, this position offers an excellent opportunity to contribute to the financial health of the organization.<br><br>Responsibilities:<br>• Lead month-end closing activities, ensuring accurate and timely completion of all financial reports.<br>• Manage and maintain the general ledger, ensuring all transactions are properly recorded and reconciled.<br>• Oversee financial statement audits, collaborating with auditors to provide necessary documentation and resolve queries.<br>• Perform detailed account reconciliations to ensure the integrity of financial data.<br>• Prepare and post journal entries, ensuring compliance with accounting standards and regulations.<br>• Monitor and analyze financial data to identify discrepancies and implement corrective actions.<br>• Develop and maintain accounting policies and procedures to enhance operational efficiency.<br>• Provide guidance and support to less experienced accounting staff, fostering their growth and development.<br>• Collaborate with cross-functional teams to streamline accounting processes and improve reporting accuracy.
We are looking for an Accounts Payable Clerk to join our team in Stamford, Connecticut. In this role, you will be responsible for managing invoice processing, reconciling accounts, and ensuring the accurate and timely handling of payments. This position offers the opportunity to contribute to a dynamic department while advancing your career in accounting.<br><br>Responsibilities:<br>• Open, sort, and distribute incoming departmental mail on a daily basis.<br>• Validate, record, and mail checks while expediting requests requiring special handling.<br>• Organize and maintain records by sorting, logging, scanning, and filing invoices, checks, and related documents.<br>• Provide administrative support to the AP/Finance Department to ensure smooth operations.<br>• Address customer service inquiries from internal business partners in an attentive and precise manner.<br>• Assist in the preparation and execution of internal and external audits as required.<br>• Manage the full-cycle accounts payable process with accuracy and efficiency.<br>• Execute daily financial processes and controls to ensure compliance with company policies.<br>• Process payments in foreign currencies while adhering to established guidelines.
We are looking for an experienced Compensation & Benefits Specialist to join our team on a long-term contract basis. This role is based in Whippany, New Jersey, and involves managing benefit programs, leave administration, and payroll coordination for a multi-company structure. The ideal candidate will have a strong background in benefits management and leave processes, as well as excellent organizational and communication skills.<br><br>Responsibilities:<br>• Oversee employee benefit plans, including enrollment processes and premium billing, ensuring accuracy and compliance.<br>• Manage leave administration by tracking employee leaves, updating systems, and maintaining proper documentation.<br>• Collaborate with payroll teams to ensure seamless integration of benefits and leave adjustments.<br>• Coordinate open enrollment processes, addressing employee inquiries and ensuring timely completion of benefits selection.<br>• Run and analyze reports to verify employee benefit enrollments and address discrepancies.<br>• Respond to employee questions regarding benefit options and leave policies, providing clear and accurate information.<br>• Partner with external vendors and insurance providers to ensure efficient handling of benefit-related matters.<br>• Maintain detailed records of benefits and leave transactions, ensuring compliance with company policies and legal requirements.<br>• Support multi-company operations, including corporate entities, retail stores, and territory divisions, with comprehensive benefits and leave management.<br>• Assist in the transition and coordination of benefits providers as needed.
Job Details: - Technical and end user operation management of data warehouse and business intelligence infrastructure on day-to-day basis - Full responsibility of new development tasks to expand functionality of current data warehouse including dashboards/reports - Working with Finance to gather/analyze reporting requirements (Business Analysis) - Presenting technical solutions for new business requirements to manager and final technical implementation - Actively supporting end users and error management of data warehouse with dashboards/reports - Organizing technical and end user testing for final deployments to different technical environments - Creating/maintaining technical and end user documentation - Second technical contact for Business Intelligence
<p>We are looking for an Accounts Receivable Specialist to join our team in Jersey City, New Jersey. This position offers an excellent opportunity to contribute to financial operations while enhancing your skills. The ideal candidate will play a pivotal role in managing and reconciling financial data to ensure accuracy and efficiency.</p><p><br></p><p>Responsibilities:</p><p>• Reconcile bank accounts by reviewing transactions and ensuring accurate posting in financial ledgers.</p><p>• Process customer payments and maintain records to ensure smooth cash flow and tracking.</p><p>• Assist in compiling monthly financial closings and preparing annual reports.</p><p>• Monitor and manage accounts receivable balances to prevent discrepancies and overdue payments.</p><p>• Prepare and issue accurate billing statements to clients and resolve any invoice-related concerns.</p><p>• Record and analyze cash activity to maintain accurate financial records.</p><p>• Utilize accounting software systems and ERP tools to perform day-to-day financial operations.</p><p>• Collaborate with internal teams to ensure compliance with financial policies and procedures.</p><p>• Provide support for audits by organizing and maintaining necessary documentation.</p>
<p>We are looking for a detail-oriented Accounts Receivable Specialist to join our team in the Avenel, New Jersey area. In this role, you will play a vital part in managing customer accounts, ensuring accurate financial records, and supporting the company’s collection efforts. This position offers a collaborative work environment and the opportunity to contribute to the financial stability of our organization.</p><p><br></p><p>Responsibilities:</p><p>• Process customer credit applications, establish new accounts, and maintain accurate customer records, including updates for name or address changes.</p><p>• Review the accounts receivable aging report weekly to ensure all entries are accurate and complete.</p><p>• Collaborate with the team to manage collections, reconcile accounts, and address past-due balances effectively.</p><p>• Communicate with both internal and external customers regarding credit and collection matters to resolve issues promptly.</p><p>• Reconcile daily cash receipts, including checks, ACH transfers, wires, and credit card payments, to ensure all deposits are recorded accurately.</p><p>• Distribute monthly sales history reports to the sales team for review and tracking purposes.</p><p>• Calculate commission payments for international representatives and ensure timely distribution.</p><p>• Support annual financial audits by preparing necessary documentation and providing assistance as required.</p><p>• Perform additional duties as assigned to support the accounts receivable and financial operations.</p>
<p>The IT Apple Support and End User Support Professional is responsible for deploying, configuring, maintaining, and supporting Apple macOS devices across the organization. This role ensures seamless onboarding, optimal performance, and secure Apple hardware and software operation. The specialist will be the subject matter expert (SME) for macOS environments and collaborate with cross-functional teams to support end-user productivity and IT compliance. Additionally, the specialist provides training to end users and IT staff on macOS systems and tools.</p><p><br></p><p><em>Primary duties/responsibilities: </em></p><p>Manage MacBook devices using tools like Apple Business Manager. Regularly review and enhance the build and configuration processes while providing best practices for updates and patch management.</p><p>Offer live support through phone, chat, or email.</p><p>Build strong relationships with customers by sharing a passion for Apple products.</p><p>Collaborate with team members and participate in training sessions to improve technical skills.</p><p>Assist in creating online support experiences for Apple, including editing content and designing user interfaces.</p><p>Maintain and update deployment workflows to align with OS upgrades and security policies.</p><p>Automate provisioning processes for new hires and device refresh cycles.</p><p>Provide Level 2 and Level 3 support for macOS-related incidents, such as OS issues, application crashes, network connectivity, and hardware diagnostics.</p><p>Troubleshoot Apple peripherals (e.g., Magic Mouse, keyboards, AirPods) and software (e.g., Safari, Mail, iWork, Microsoft 365).</p><p>Support remote users via MDM tools and remote desktop platforms.</p><p>Ensure that macOS devices meet enterprise security standards.</p><p>Apply OS patches and security updates in coordination with IT security teams.</p><p>Monitor compliance using endpoint management dashboards and audit logs.</p><p>Track Apple hardware inventory, manage asset tags, and coordinate device returns and replacements.</p><p>Maintain accurate records in ServiceNow or equivalent ITSM platforms.</p><p>In addition to supporting the Apple environment, assist end users with company laptops.</p><p>Perform incident ticket processes, responding to assigned tickets (routine and urgent) within the timeframe specified by the service level agreement and working through issues to resolution. Maintain appropriate documentation within the incident system as determined </p>
<p>My client is a highly prestigious, large national Non for Profit located in the heart of NYC.</p><p> </p><p>The SVP of Finance is looking to hire several Budget Managers to their team. They have a portfolio of smaller subsidiaries that roll up into the Corporate NFP company/team.</p><p> </p><p>The Budget Manager will manage a budget around $8 million for this subsidiary report into the Corp SVP of Finance for budget/finance related matters. As well report into the local subsidiary's Director for operational day to day matters.</p><p> </p><p>This is an extremely high exposure role working with both Executive and Senior Leadership.</p><p> </p><p>The SVP of Finance is looking for a current Budget Manager or Budget Analyst ready to take their next step in their career. Unfortunately they are not looking for a Grant Accountant looking to move into a Budget Manager role, this role is 70% budgeting/finance.</p><p> </p><p>They are in the office 5 days a week in NYC.</p><p> </p><p>As always, these are permanent, full time, fully benefited salaried positions (these are NOT temp, or temp to perm).</p><p> </p><p>Compensation is based on experience:</p><p>The range is between $85 - $100k base</p><p> </p><p>What you will do:</p><ul><li>Manage the local budget for this NFP subsidiary 70% of this role is budgeting/finance</li><li>Work with local program managers on their budget/spend/grants/variance</li><li>Support and work with the Corporate accounting team on the month end close</li><li>Support posting journal entries and reconciliations</li><li>Support the local subsidiary with some day to day operational support around HR/payroll</li></ul><p> </p><p>Who are you?</p><ul><li>Highly prefer Non For Profit experience </li><li>Currently in either a Budget Manager or Budget Analyst position at a top tier NFP </li><li>A minimum of a BA/BS in Finance from a top accredited school</li><li>5+ years of experience. </li></ul><p> </p><p>Exceptional communications skills are required. A great dynamic personality and the ability to work along your fellow colleagues is crucial.</p><p>He or she must be able to effectively collaborate with individuals both inside and outside the company.</p><p> </p><p>If you would like to be considered for this position, please email your resume in a word document to Kevin.Chin@Roberthalf</p>
Job Duties and Responsibilities<br>General Accounting duties include, but are not limited to:<br><br>Update cash register spreadsheet based on bank statements<br><br>Enter invoices into EMS (electronic expense management system)<br><br>Compare AP invoice data between accounting and business systems for accuracy<br><br>Prepare and process payment batches and ensure error-free data in the accounting system<br><br>Record daily/weekly cash receipts<br><br>Run and distribute aged reports; follow up with customers past due over 30 days<br><br>Create and upload invoices into Workflow system<br><br>Deposit checks and book AP entries<br><br>Issue vendor checks and send payment notification emails<br><br>Request parent company to add new vendor bank info in accounting system<br><br>Apply ACH debit payments and upload supporting documents into Workflow<br><br>Manage daily funding and update loan tracking spreadsheet<br><br>Import Citibank CSV files to update daily account balances<br><br>Prepare daily funding reports for accounting manager<br><br>Book closing entries per accountant’s instructions<br><br>Reconcile bank statements monthly<br><br>Handle finance/tax-related mail daily<br><br>Coordinate with Citibank for access updates, signature cards, and other documents<br><br>Support ad-hoc projects, process improvements, and provide team coverage as needed<br><br>Qualifications<br><br>Fluent in written and spoken English<br><br>Proficient in Excel and MS Office; Microsoft Dynamics 365 and CitiDirect preferred<br><br>CPA candidate preferred<br><br>Strong deadline management and communication skills<br><br>Detail-oriented with ability to verify accuracy<br><br>Experience with Japanese companies preferred<br><br>Proactive in raising and resolving issues
<p>Are you a Big 4/Top Regional Auditor or Transaction Advisory professional looking to make your mark in a Fortune company? This is your chance!</p><p> </p><p>My client, a global investment firm with a U.S. headquarters in NYC (50+ subsidiaries), is offering a rare and rewarding opportunity to join their organization as a Manager of M& A Accounting. Known for their exceptional work-life balance (9-5 PM!), this role provides direct exposure to the CFO of North America, VP of Accounting & Finance, and executive leaders throughout North America.</p><p>About the Role:</p><p> </p><p>This role is integral to the seamless post-acquisition integration of newly acquired companies. Your responsibilities will include aligning systems, people, and processes into the parent organization. The parent company operates primarily within manufacturing, CPG, retail, industrial, and distribution, making this role incredibly dynamic and versatile.</p><p> </p><p>As a PMI-focused position, you'll specialize in taking acquired entities to the next level by improving operational structures and helping them succeed within the portfolio.</p><p> </p><p><strong>Why This Company?</strong></p><ul><li><strong>Executive Visibility:</strong> Work closely with senior leadership, gaining invaluable exposure and mentorship.</li><li><strong>Exceptional Work-Life Balance:</strong> A 9-5 PM schedule allows for a fulfilling career without sacrificing personal time.</li><li><strong>Broad Industry Exposure:</strong> Collaborate across the manufacturing, CPG, retail, and distribution sectors on integration and optimization projects.</li><li><strong>Opportunities to Lead:</strong> Make a meaningful impact by driving transformations and streamlining acquisition transitions.</li></ul><p><strong>Ideal Candidate:</strong></p><ul><li><strong>Experience:</strong> CPA with Big 4/Top Regional audit or transaction advisory experience preferred.</li><li><strong>Skillset:</strong> A strong background in M& A accounting, financial integrations, and post-transaction processes.</li><li><strong>Drive:</strong> Enthusiastic problem solver who thrives in dynamic and evolving environments.</li></ul><p> </p><p>This role is 5 days in the office in NYC midtown area.</p><p> </p><p>Compensation is based on experience:</p><p>Salary is between $145 - $165k base + discretionary bonus + exceptional benefits!</p><p><br></p><p>Exceptional communications skills are required. A great dynamic personality and the ability to work along your fellow colleagues is crucial. He or she must be able to effectively collaborate with individuals both inside and outside the company.</p><p> </p><p>If you would like to be considered for this position, please email your resume in a word document to Kevin.Chin@Roberthalf</p>
<p>We are looking for a dedicated Customer Service Representative to join our team in the Metuchen, New Jersey area. In this role, you will act as a knowledgeable resource for customers, providing expert support and solutions related to our products and services. This position offers an opportunity to engage with customers and contribute to the ongoing success of our company.</p><p><br></p><p>Responsibilities:</p><p>• Provide technical support and resolve product-related issues, including warranty claims and return authorization processes.</p><p>• Identify opportunities for additional revenue through upselling and promotional marketing initiatives.</p><p>• Utilize multiple software platforms, such as Navision and ZenDesk, to manage order entry and document customer interactions.</p><p>• Maintain organized records and documentation in compliance with company procedures.</p><p>• Collaborate with shipping and production teams to ensure timely delivery of products.</p><p>• Support the Customer Service Manager by creating written materials, responses, and knowledge-based documentation as needed.</p><p>• Handle customer interactions with professionalism and maintain positive relationships with coworkers.</p><p>• Offer suggestions to enhance departmental processes and improve overall efficiency.</p>
<p>Robert Half is seeking a <strong>Litigation Paralegal</strong> with strong experience in <strong>Personal Injury (PI)</strong> and <strong>Property Damage</strong> litigation. This is a full-time, onsite contract position based in the Bronx, NY. The ideal candidate is polished, professional, and ready to contribute to complex legal matters and regulatory cases.</p><p><br></p><p><strong>Important:</strong> <em>Attorneys will not be considered for this position.</em></p><p><br></p><p><strong>Start Date</strong>: ASAP</p><p><strong>Pay Rate </strong>$45+/ hour</p><p><strong>Duration</strong>: 6+ months (with a possibility of extension)</p><p><strong>Location</strong>: Onsite; New York- Near Union Square </p><p><strong>Hours:</strong> Standard Business Hours</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Support litigation efforts, including:</li><li>Drafting and responding to <strong>interrogatories</strong></li><li>Managing <strong>discovery</strong> processes</li><li>Preparing <strong>pre-filing documentation</strong></li><li>Assist in <strong>rate cases before the Public Service Commission (PSC)</strong><em>PSC experience is preferred but not required – training will be provided.</em></li><li>Provide paralegal support to an additional manager within the legal team.</li></ul>
<p>We are looking for a Senior Mainframe Programmer to join our team in New Haven County, Connecticut, and provide critical support for our mainframe systems. This role involves ensuring the stability, functionality, and performance of hardware and software components within a z/OS and DB2 mainframe environment. As part of a small, specialized team, you will take ownership of complex technical challenges and contribute to the ongoing maintenance and optimization of our systems.</p><p><br></p><p>Responsibilities:</p><p>• Install, configure, and maintain mainframe software, including z/OS, DB2, and other related products.</p><p>• Troubleshoot system issues and provide timely resolutions to ensure uninterrupted operations.</p><p>• Manage hardware and software upgrades, ensuring compatibility and improved performance.</p><p>• Implement and maintain security measures to safeguard data and system integrity.</p><p>• Perform regular system monitoring and optimization to enhance efficiency and reliability.</p><p>• Oversee business continuity planning and execute semi-annual testing to ensure preparedness.</p><p>• Manage file systems and storage solutions, including FlashCopy and replication using Copy Services Manager.</p><p>• Collaborate with stakeholders to support technology initiatives and system enhancements.</p><p>• Document processes and technical configurations to ensure clear communication and knowledge sharing.</p><p>• Stay updated on new technologies and apply them to improve system capabilities.</p>
<p>Our client, a well-established and respected risk management advisor, is seeking a Vice President of Finance to lead the financial operations across a portfolio of U.S. and international entities. This high-impact role offers the opportunity to work with top healthcare institutions, oversee complex insurance-related financial operations, and collaborate with senior leadership and investment partners. </p><p><br></p><p>Key Responsibilities:</p><p>· Lead and manage audits, budgets, and financial reporting for multiple entities.</p><p>· Oversee accounting and regulatory filings for both U.S. and foreign-domiciled insurance companies.</p><p>· Partner with external auditors, tax advisors, banks, investment managers, and internal teams.</p><p>· Support Board of Directors and Shareholder meetings with financial materials and strategic input.</p><p>· Ensure corporate compliance and maintain governance documentation across jurisdictions.</p><p>· Supervise the Accounting Manager and oversee employee retirement plans.</p><p><br></p><p>For immediate consideration please contact Ronny.Cohen@roberthalf.</p>
Role & Responsibilities: <br>Seeking a seasoned Agile Delivery Lead to drive the execution of mid-to-large scale initiatives across organization. This role requires strong leadership, cross-functional coordination, and a deep understanding of Agile methodologies to ensure successful delivery and stakeholder engagement.<br><br>• Lead multiple scrum teams and manage delivery across complex initiatives.<br>• Engage and communicate with senior stakeholders (MD/SVP level) to align on priorities and progress.<br>• Collaborate with product owners, tech leads, and QA leads to manage dependencies, risks, and cross-project communication.<br>• Align with Product Analysts and Managers to define and deliver product roadmaps.<br>• Conduct gap analysis between current and future state technologies<br>• Support implementation by coordinating with solution integrators and reviewing project artifacts.<br>• Document and demonstrate new system/software features to stakeholders.<br>• Drive process improvement initiatives to enhance operational efficiency.<br>• Ensure smooth transition of solutions to Production Operations and Support teams.<br>• Drive a culture that promotes innovation, collaboration, diversity, and inclusion. <br><br>Qualifications: <br>• 4 year college degree or equivalent work experience<br>• 5+ total years’ experience with at least 2 different roles working in SDLC (Dev, BA, QA, UI/UX, PO )<br>• 2+ years’ experience as Project Manager or Scrum Master<br>• Ability to coordinate and assist teams to resolve complex analytical and technical issues.<br>• Ability to lead cross-functional teams and manage competing priorities.<br>• Demonstrated expertise of identifying and mitigating risks<br>• Demonstrated an ability to significantly improve technical or methodology processes<br>• Demonstrates sound judgment and decision-making in ambiguous situations, even when direction and details are limited<br>• Effectively influences stakeholders across multiple disciplines without direct authority, fostering collaboration and alignment<br>• Experience in Agile development framework, product lifecycle development and JIRA
<p>Reporting to the Manager of Accounts Receivable, this temporary role is an integral member of the Finance team. The Accounts Receivable/Finance Temp will partner closely with the AR team, New Sales team, and colleagues across the organization to support invoicing, collections, and day-to-day financial operations. In addition, this role will provide broad support to the Finance team, assisting with reporting, data tracking, and special projects as needed. This position offers exposure to multiple areas of finance and the opportunity to contribute to a variety of business initiatives.</p><p><strong>Key Responsibilities</strong></p><ul><li>Manage vendor documentation and coordinate the distribution of W-9s to members.</li><li>Communicate with engagement teams regarding payment receipts and provide remittance details to the Sr. Financial Analyst.</li><li>Process credit card transactions and ensure accurate, timely recording of payments.</li><li>Track, monitor, and escalate member responses related to billing and collections.</li><li>Organize and maintain contracts and membership confirmations within the CRM system.</li><li>Update and maintain assigned reports on a monthly basis.</li><li>Prepare and send vouchers for signature via DocuSign.</li><li>Provide cross-functional support to other areas of the Finance team, including reporting, data analysis, and ad-hoc projects.</li><li>Support additional projects and responsibilities as assigned.</li></ul><p><br></p>
<p>We are looking for a dedicated Customer Service Representative to join our team in the Metuchen, New Jersey. In this role, you will serve as the primary point of contact for customers, ensuring their inquiries are resolved efficiently and with attention to detail. If you thrive in a fast-paced environment and enjoy building relationships while solving problems, this position is perfect for you.</p><p><br></p><p>Responsibilities:</p><p>• Resolve customer inquiries by troubleshooting product issues and processing warranty claims and return authorizations.</p><p>• Identify opportunities to boost revenue through up-selling and promoting marketing campaigns.</p><p>• Utilize various software platforms, including Navision and ZenDesk, for order entry and customer documentation.</p><p>• Maintain accurate records and documentation in compliance with company procedures.</p><p>• Coordinate with shipping and production teams to ensure timely delivery of products.</p><p>• Assist the Customer Service Manager by preparing written documentation and knowledge-based materials.</p><p>• Maintain a focused and attentive demeanor during interactions with customers and team members.</p><p>• Provide constructive suggestions to improve department processes and efficiency.</p>
<p>Our client, an international luxury goods retailer, is seeking a highly skilled Senior Intellectual Property Counsel to join their US Legal Department. This role is pivotal in creating and implementing strategies and objectives, managing trademark disputes and litigations, supporting trademark clearances and prosecution as well as managing the Legal Anti-Diversion team. </p><p><br></p><p><strong>Intellectual Property:</strong></p><p>• Managing U.S. Intellectual Property disputes. This includes the following responsibilities: </p><p>o Draft and review cease and desist letters and other correspondence relating to IP infringements;</p><p>o Prepare opposition notices and cancellation petitions for USPTO; </p><p>o Negotiate, draft and revise settlement agreements; </p><p>o Manage international TM disputes and partner with US Head of Intellectual Property and global team to create universal strategy, implement the strategy in the US; and</p><p>o Manage relationships and case expectations with outside counsel handling TTAB proceedings and various intellectual property infringement matters. </p><p>• Create and implement IP strategies and objectives that align with global and regional priorities.</p><p>• Prosecute Trademark applications, including assisting in trademark clearance searches, advise Trademark Manager on responses to USPTO office actions and renewals.</p><p>• Advise key stakeholders on topics regarding copyright, patent, domain name and trade secret.</p><p>• Partner with the US Legal corporate team to prepare, draft and negotiate commercial contracts, as needed.</p><p>• People management: manage the senior paralegal including creating priorities and associated responsibilities for this role.</p><p><br></p><p><strong>Anti-Diversion: </strong></p><p>• Develop, define, and implement strategies to achieve program objectives.</p><p>• Plan, organize, and direct the operations of the program.</p><p>• Align program objectives with company's long-term vision for the Brand.</p><p>• Set and review KPIs to meet program objectives.</p><p>• Develop and implement strategies to maximize commercial and legal actions.</p><p>• Partner with internal and external stakeholders to enforce policies, mitigate diversion, and protect company's authorized distribution.</p><p>• Partner with Global Anti-Diversion in the worldwide execution of the program.</p><p>• Develop and issue US reporting to Leadership and Senior Management.</p><p>• Develop and implement educational resources to increase program knowledge and efficiency.</p><p>• Manage the program budget to maximize cost effectiveness.</p><p>• Manage the Legal Anti-Diversion team.</p><p><br></p><p>Years of experience needed - at least 7 years in trademark and IP. Anti-diversion experience is *not* needed. </p><p>Salary is commensurable with experience - about $135K - $185K + 15% target annual bonus. </p>
<p>Under the direct supervision of the Administrative Team Manager, as well as indirectly under the Facilities and Hospitalities (F& H) Manager, the Administrative Support Services Assistant position has primary responsibility for the performance of clerical/administrative activities for all of the agile attorneys (those attorneys w/o a dedicated office), and will serve as one of the main points of contact for hospitality/facilities activities within the NY Office. This position will perform a variety of administrative support duties for our agile attorneys, with limited supervision, and provide on-site logistical assistance for client meetings. </p>
The Service Desk Analyst is responsible to provide courteous, accurate and prompt support to our internal customers. This positions day-to-day activities include utilizing technical troubleshooting skills to solve technical incidents, requests and problems in addition to systematically answering phone calls, voicemail, responding to email, conducting online chat and face-to-face desk-side support. The Service Desk Analyst provides clear documentation of each customer interaction while working within various computer applications and supports a work environment focused on continuously improving the overall success of the department. <br><br>Responding to requests for help from customers.<br>Troubleshooting and resolving difficult technical issues effectively and efficiently.<br>Prioritizing, evaluating, resolving and escalating calls as required.<br>Providing appropriately detailed and timely follow-up support with customers.<br>Submitting accurate and well-documented solutions consistently for inclusion in the knowledge base.<br>Recording every interaction with a customer into the service management system.<br>Instructing customers in the use of hardware, software and manuals.<br>Configuring and distributing hardware and software to customers in a timely manner.<br>Installing hardware and peripheral components such as monitors, keyboards, printers and disk drives on customers’ machines.<br>Loading specified software packages such as operating systems, word processing and all proprietary software programs into personal computers.<br>Configuring and troubleshooting network hardware and communication equipment, operating systems and personal computers.<br>Interacting with Active Directory for Moves, Adds, and Changes.<br>Configuring and maintaining VDI pools and troubleshooting issues with VDI.<br>Entering commands and observing system functions to verify correct system operation.<br>Recommending or performing minor remedial actions to correct problems identified.<br>Providing updates, status and completion information to the Service Desk Manager through voicemail, e-mail, or in-person communication<br>Monitoring new technologies and/or updates required to support the various systems currently in operation.<br>Self-assigning and monitoring progress of work, reporting progress to the Service Desk Manager on a regular basis.<br>Be on call for after-hours coverage as listed on a rotation schedule or as needed.<br>Maintaining medical confidentiality.<br>Performing miscellaneous duties as assigned as assigned by management.<br><br>QUALIFICATIONS<br><br>Ability to follow instructions and respond to managements’ directions accurately.<br>Proven skills in advanced computer troubleshooting, analysis, critical thinking and problem solving skills.<br>Ability to manage multiple tasks with frequent interruptions, occasionally in urgent situations.<br>Demonstrated skills in accuracy and thoroughness paying close attention to detail. Looks for ways to improve and promote quality and monitors own work to ensure quality...
<p><strong>We are hiring a Bilingual Receptionist (Spanish/English)</strong></p><p> We’re looking for a friendly and professional <strong>Receptionist</strong> who is fluent in <strong>Spanish and English</strong>. You’ll be the first point of contact for our clients—answering phones, greeting visitors, and providing excellent customer service.</p><p><br></p>
<p>Receptionist opportunities</p><p>We currently have an opening for an articulate, highly-skilled receptionist. This dynamic and creative company has just ranked as one of the “Fastest Growing Companies” in the local Business Journal! Are you a motivated self-starter who can handle multiple projects at once with a smile? Then we have a position for you.</p>
<p>Receptionist opportunities</p><p>We currently have an opening for an articulate, highly-skilled receptionist. This dynamic and creative company has just ranked as one of the “Fastest Growing Companies” in the local Business Journal! Are you a motivated self-starter who can handle multiple projects at once with a smile? Then we have a position for you.</p>
<p>We are looking for a success-driven Customer Service Representative to join our team in the Metuchen, New Jersey area. In this role, you will act as the primary point of contact for customer inquiries and technical support, ensuring a seamless experience for clients. This position provides an excellent opportunity to grow within the Marketing/PR industry while working with a dynamic and dedicated team.</p><p><br></p><p>Responsibilities:</p><p>• Address customer inquiries and resolve product-related issues, including warranty claims and return authorizations.</p><p>• Identify opportunities to drive additional revenue through upselling and promotional initiatives.</p><p>• Utilize various software platforms, such as Navision and ZenDesk, to manage order entries and maintain customer records.</p><p>• Ensure accurate documentation and organization of records as per company protocols.</p><p>• Coordinate with shipping and production teams to ensure timely and efficient delivery of products.</p><p>• Assist the Customer Service Manager with drafting written resources and response materials.</p><p>• Maintain professionalism and a positive attitude during customer and team interactions.</p><p>• Propose ideas to improve departmental processes and enhance customer experience.</p>
<p>We are looking for a detail-oriented and personable Receptionist to join our team in Stamford, Connecticut. In this long-term contract role, you will be the first point of contact for visitors and clients, ensuring a positive and welcoming experience. If you excel in customer service and enjoy working in the dynamic real estate and property industry, we encourage you to apply. This role requires nights and weekends</p><p><br></p><p>Responsibilities:</p><p>• Greet visitors and clients with a friendly and attentive demeanor, ensuring a welcoming environment.</p><p>• Manage incoming calls, direct inquiries to appropriate staff, and handle messages efficiently.</p><p>• Maintain the reception area to uphold a clean and organized appearance.</p><p>• Assist with scheduling and coordinating meetings, appointments, and conference room bookings.</p><p>• Provide administrative support to various departments as needed.</p><p>• Handle incoming and outgoing correspondence, including mail and courier services.</p><p>• Monitor and replenish office supplies to ensure smooth daily operations.</p><p>• Address client inquiries and provide accurate information about company services.</p><p>• Collaborate with team members to ensure seamless office operations.</p><p>• Uphold confidentiality and professionalism in all interactions.</p>
