<p>Robert Half is seeking a proactive and skilled IT Support Specialist to provide high-quality technical support across hardware, software, and network systems. The ideal candidate will be responsible for resolving Tier 1 and Tier 1.5 tickets, performing deeper diagnostics, and escalating issues as needed. This position requires strong analytical abilities, excellent customer service skills, and the capacity to handle multiple demands in a fast-paced environment.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Respond to and troubleshoot Tier 1 and escalated Tier 1.5 tickets related to hardware, software, and networking issues.</li><li>Conduct diagnostics and resolution for operating systems (Windows/Mac), Microsoft Office 365, Active Directory, and common business applications.</li><li>Manage user accounts by handling password resets, account provisioning, and access control tasks.</li><li>Provide support for endpoint security, including antivirus updates and patch management.</li><li>Escalate unresolved issues to Tier 2 or the appropriate teams while delivering clear and detailed documentation.</li><li>Collaborate with internal IT staff to identify trends in recurring issues and recommend improvements.</li><li>Update and maintain internal knowledge bases and documentation resources.</li><li>Offer remote support and occasional on-site help based on organizational needs.</li><li>Assist with basic system administration tasks, such as group policy updates and software installations.</li></ul>
<ul><li><strong>Position: Help Desk Representative (CONTRACT TO HIRE)</strong></li><li><strong>Location:</strong>1 PROGRESS POINT PKWY, O FALLON, Missouri, SAINT CHARLES, 63368-2211, United States</li><li><strong>Type: 100% ONSITE </strong></li><li><strong>Tentative Hourly Pay Range: $18 - $19 per hour</strong></li><li><strong>Schedule: 10:30am-7:00pm CST</strong></li></ul><p>The Help Desk Representative role for the Small Business Insurance Help Desk Team will be responsible for assisting both external and internal customers on a daily basis with a variety of requests. They will demonstrate technical and first level technical assistance and problem solving involving the following duties and responsibilities:</p><p>Job Responsibilities:</p><p>- Provide timely customer service to incoming requests via the phone in an automated call delivery environment</p><p>- Multi-task between incoming calls and e-mail requests with ability to meet turnaround time of 12 business hours</p><p>- Assume ownership and respond to customer internal/external correspondence complaints and inquiries in an efficient accurate and professional manner to achieve an optimal outcome. Ability to meet our First Level Resolution standards.</p><p>- To ensure complete resolution of all customer inquiries may need to coordinate end to end service with other business partners</p><p>- Effectively navigate multiple systems and applications to research analyze and resolve customer inquiries</p><p>- Work effectively in a team environment using professional interpersonal and communication skills</p><p>- Basic knowledge of Small Commercial insurance principles and company products</p><p>- Know and comply to corporate policies regulatory standards SOX internal business processes while processing work and meeting and/or exceeding service performance and quality standards</p><p>- Utilize basic understanding of product underwriting guidelines</p><p>- As business priorities change support other teams and process transactions as needed</p><p>- Complete assignments and other duties as assigned</p><p>- Maintain performance standards within a fast paced environment</p>
Robert Half Finance & Accounting Contract Talent is currently seeking an Accounts Receivable Specialist to support payment processing, account reconciliations, and related financial activities. The ideal candidate will be detail-oriented, accurate, and able to work efficiently in both SAP and High Radius systems while ensuring compliance with established procedures.<br><br>Responsibilities:<br>• Review and resolve daily payment exceptions within SAP and the High Radius Accounts Receivable platform.<br>• Post customer credit card payments accurately, following specific customer instructions.<br>• Prepare and enter Accounts Receivable journal entries, ensuring accuracy and proper documentation.<br>• Process approved customer refund requests provided by internal finance staff.<br>• Research, validate, and apply miscellaneous customer account adjustments received through the SAP workflow, adhering to company guidelines.<br>• Match and clear vendor product certificates against related customer deductions.<br><br>If you meet the qualifications and are ready to take the next step, call us at (314) 262-4344 for immediate consideration. We look forward to speaking with qualified candidates!
<p><strong>Job Description: Legal Assistant/Paralegal</strong></p><p><strong>Position Overview</strong></p><p>We are seeking an organized and adaptable <strong>Legal Assistant/Paralegal</strong> to support up to eight attorneys across diverse practice areas. This role emphasizes administrative and paralegal responsibilities based on workload, with no billable hour requirements, enabling focus on delivering high-quality team support.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Provide administrative and paralegal support to attorneys as needed across various practice areas.</li><li>Collaborate on matters involving:</li><li><strong>Probate Litigation</strong>: Assist with document preparation, discovery, and case management.</li><li><strong>Estate Planning</strong>: Draft wills, trusts, powers of attorney, and related documents.</li><li><strong>Trust Administration</strong>: Manage trusts, distributions, and compliance documentation.</li><li><strong>Real Estate</strong>: Prepare deeds, closing documents, and conduct title reviews.</li><li><strong>Business Law</strong>: Support entity formation, contract drafting, and regulatory compliance.</li><li><strong>Banking</strong>: Handle loan documents, banking agreements, and filings.</li><li><strong>City Administration/Zoning</strong>: Assist with permit applications, zoning reviews, and municipal matters.</li><li>Maintain organized physical and electronic filing systems.</li><li>Coordinate schedules, meetings, hearings, and appointments for attorneys.</li><li>Draft, proofread, and edit correspondence, legal documents, and reports.</li><li>Manage client communication to resolve inquiries efficiently.</li><li>Perform clerical duties like preparing invoices, expense reports, and managing mail distribution.</li></ul><p><br></p><p><strong>Qualifications</strong></p><ul><li><strong>Education</strong>: Associate's/Bachelor's degree preferred; paralegal certification desirable.</li><li><strong>Experience</strong>: 2–3 years of legal assistant or paralegal experience in relevant practice areas.</li><li><strong>Technical Skills</strong>: Proficiency in Microsoft Office Suite and legal document management software; experience with trust and real estate platforms is a plus.</li><li><strong>Organization</strong>: Strong multitasking abilities with attention to detail.</li><li><strong>Communication</strong>: Excellent verbal and written skills for interacting with attorneys and clients.</li><li><strong>Adaptability</strong>: Flexibility to shift between practice areas as assignments fluctuate.</li></ul><p><br></p><p><strong>Why Join Us?</strong></p><ul><li>Competitive salary and benefits.</li><li>Opportunity to work across diverse legal disciplines.</li><li>No billable hour requirement.</li><li>Collaborative and supportive team environment emphasizing professional growth.</li></ul><p>If you're proactive and detail-oriented with a passion for legal administrative support, apply today to join our team!</p>
<p>We are seeking an experienced Oracle Cloud Solution/Functional Lead with 10-15 years of expertise in implementing and managing Oracle Cloud solutions, specifically in Field Service and Logistics modules. This role will lead the design, configuration, and deployment of Oracle Cloud applications to optimize field service operations and logistics processes. The ideal candidate will be a strategic thinker with deep functional and technical knowledge, capable of driving end-to-end solution delivery while collaborating with cross-functional teams.</p><p><br></p><p>Key Responsibilities</p><p>• Lead the implementation, configuration, and customization of Oracle Cloud Field Service and Logistics modules to meet business requirements.</p><p>• Collaborate with stakeholders to gather and analyze requirements, translating them into functional specifications and solution designs.</p><p>• Provide expertise in Oracle Cloud Supply Chain Management (SCM) and Field Service Management, ensuring seamless integration with other Oracle Cloud modules (e.g., ERP, WMS).</p><p>• Oversee end-to-end project lifecycles, including planning, design, testing, deployment, and post-go-live support.</p><p>• Conduct workshops and training sessions for end-users and stakeholders to ensure successful adoption of Oracle Cloud solutions.</p><p>• Experience with Oracle Integration Cloud (OIC), particularly integration architecture, data flows, and remediation plans. </p><p>• Drive process optimization by identifying opportunities to enhance field service and logistics workflows using Oracle Cloud capabilities.</p><p>• Manage data migration, system integrations, and testing to ensure data integrity and system performance.</p><p>• Act as a subject matter expert, providing guidance on best practices and industry standards for field service and logistics operations.</p><p>• Mentor and guide junior team members, fostering a collaborative and high-performing team environment.</p><p>• Stay updated on Oracle Cloud updates and new features, recommending enhancements to improve system functionality.</p><p><br></p><p><br></p>
We are looking for an experienced ERP Integration Manager to join our team in Sullivan, Missouri. In this role, you will oversee the implementation, integration, and optimization of ERP modules, ensuring seamless operations and alignment with business goals. This position offers a dynamic environment for professionals passionate about leveraging technology to drive organizational success.<br><br>Responsibilities:<br>• Lead the implementation and integration of ERP modules, focusing on configurations and custom solutions tailored to business needs.<br>• Collaborate with cross-functional teams to gather requirements and develop strategies for ERP system enhancements.<br>• Provide production support and troubleshoot issues to ensure systems operate efficiently and reliably.<br>• Analyze and optimize ERP structures, configuration standards, object dependencies, and tables.<br>• Manage project timelines and deliverables, ensuring alignment with organizational goals.<br>• Conduct full life cycle implementations, including system design, testing, and deployment.<br>• Develop and maintain documentation for configurations, processes, and custom solutions.<br>• Facilitate change management processes to ensure smooth transitions during system enhancements.<br>• Utilize advanced programming skills, such as ABAP, to create and modify ERP functionalities.<br>• Support the integration of business intelligence tools within ERP systems to enhance reporting and decision-making.
