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5 results for Product Support Specialist in St. Louis, MO

Data Specialist
  • Saint Charles, MO
  • onsite
  • Temporary
  • 27.71 - 32.09 USD / Hourly
  • Our client seeks a CRM Data Clean-up and Data Entry Specialist to play a critical role in maintaining the integrity and accuracy of their customer relationship management (CRM) data. The successful candidate will ensure all applicant and lead data is complete, accurate, and properly integrated across business systems. This role requires strong attention to detail, excellent problem-solving skills, and the capacity to manage large volumes of data efficiently. You will support internal teams by troubleshooting issues, executing data correction processes, and assisting with key integrations that enhance the customer journey.<br><br>Responsibilities:<br><br>Provide technical support to department users of the CRM system<br>Troubleshoot issues related to applicant records and applications, ensuring timely solutions<br>Consult with enterprise and admissions staff on CRM integrations<br>Review reports to confirm applications are processing successfully through integrations<br>Identify missing data in applications, updating records manually and via bulk uploads, and ensure proper system flow<br>Perform weekly manual reporting and data management for non-integrated areas<br>Merge duplicate person accounts and bulk update applicant/lead accounts for data correction<br>Execute semi-automated processes to update subsidiary data in secondary systems<br>Required Qualifications:<br><br>2+ years of experience in data entry, CRM management, or a related role<br>Associate’s or Bachelor’s degree preferred, ideally in Business, IT, or a related field<br>Strong data analysis and accuracy skills; high attention to detail and precision<br>Ability to manage disparate data sources effectively<br>Fast and accurate data entry capabilities<br>Familiarity with compliance and data privacy standards<br>Problem-solving aptitude; basic programming or database query skills a plus<br>Adaptability in a dynamic environment; ability to follow detailed instructions and processes<br>Strong organizational and time management skills<br>Preferred Qualifications:<br><br>Experience with higher education admissions processes and CRM systems<br>Knowledge of student applicant journey mapping<br>Schedule & Work Arrangement:<br><br>Part-time: 6 hours per day, Monday–Friday<br>Hybrid work model (combination of in-office and remote days)
  • 2025-12-03T20:53:37Z
CRM and Data Entry Specialist
  • St. Louis, MO
  • onsite
  • Temporary
  • 30.00 - 40.00 USD / Hourly
  • <p>The CRM Data Clean-up and Data Entry Specialist plays a critical role in maintaining the integrity and accuracy of customer relationship management (CRM) data. This position ensures that applicant and lead data is complete, accurate, and properly integrated across systems. The role requires strong attention to detail, problem-solving skills, and the ability to manage large volumes of data efficiently. You will collaborate with internal teams to troubleshoot issues, execute data correction processes, and support integrations that enhance the customer journey.</p><p><br></p><p><strong>Responsibilities</strong></p><p>· Provide technical support to department users of the CRM system.</p><p>· Troubleshoot issues related to applicant records and applications, delivering timely solutions.</p><p>· Consult with enterprise and admissions staff on CRM integrations.</p><p>· Review reports to confirm applications are moving through integrations successfully.</p><p>· Identify missing data in applications, update records manually or via bulk uploads, and ensure proper system flow.</p><p>· Perform weekly manual reporting and data management for non-integrated areas.</p><p>· Merge duplicate person accounts and bulk update applicant lead accounts for data correction.</p><p>· Execute semi-automated processes to update subsidiary data in secondary systems.</p>
  • 2025-12-04T20:28:41Z
Help Desk - Tier 1
  • Saint Louis, MO
  • onsite
  • Temporary
  • 20.00 - 25.00 USD / Hourly
  • <p><strong>Job Summary:</strong></p><p>The Level 1 Help Desk Technician is the first point of contact for end-users seeking technical assistance. This role provides basic troubleshooting, resolves common IT issues, and escalates complex problems to higher-level support teams. The ideal candidate has strong communication skills, a customer-first mindset, and foundational technical knowledge.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Respond to incoming calls, emails, and tickets from users regarding IT-related issues.  </li><li>Provide first-level support for hardware, software, and network problems.  </li><li>Troubleshoot and resolve common issues such as password resets, printer connectivity, and application errors.  </li><li>Document all support interactions in the ticketing system accurately and promptly.  </li><li>Escalate unresolved issues to Level 2 or Level 3 support teams following established protocols.  </li><li>Assist with onboarding new users, including account setup and basic training.  </li><li>Maintain knowledge of company systems, applications, and standard operating procedures.  </li></ul><p><br></p>
  • 2025-11-24T20:53:50Z
Enterprise Systems Consultant
  • Saint Louis, MO
  • onsite
  • Temporary
  • 45.00 - 65.00 USD / Hourly
  • <p>Our company is seeking an experienced Enterprise Systems Consultant (ERP) to provide strategic guidance and hands-on expertise across all phases of ERP lifecycle projects. This consultant will partner with business and technology leaders to assess needs, recommend solutions, and support the implementation and optimization of customizable, cost-effective enterprise systems.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Advise business stakeholders on selection, implementation, and optimization of ERP solutions</li><li>Develop tailored approaches and best practices for enterprise systems transformation</li><li>Lead or participate in process mapping, requirements gathering, configuration, and system integration</li><li>Design and deliver training/upskilling programs to address ERP module or adoption gaps</li><li>Manage change initiatives to ensure smooth transition through all ERP project phases</li><li>Collaborate with cross-functional teams to develop scalable, future-focused solutions that evolve with the business</li><li>Offer ongoing support and enhancements post-implementation</li></ul>
  • 2025-12-03T17:08:33Z
SharePoint Frontend Developer
  • Ellisville, MO
  • remote
  • Permanent
  • 120000.00 - 135000.00 USD / Yearly
  • <p>SharePoint Frontend Software Developer (React/TypeScript/SharePoint)</p><p>Employment Type: Full-time</p><p>Location: Remote (U.S.-based)</p><p><br></p><p>About the Role</p><p>We’re looking for a front-end SharePoint developer who loves to code modern SPFx solutions in React and TypeScript—and enjoys collaborating directly with clients to understand their needs, translate requirements, and deliver elegant, user-centric solutions. You’ll own the front-end build of SharePoint components, web parts, and extensions, while leading discovery conversations, shaping solution approaches, and demoing iterative prototypes.</p><p><br></p><p>If you thrive at the intersection of UI engineering and client consulting, this role is for you.</p><p><br></p><p>What You’ll Do</p><ul><li>Build modern SharePoint experiences using SPFx, React, TypeScript, Fluent UI, and PnP libraries.</li><li>Design and implement custom web parts, extensions (e.g., application/customizer), and responsive UI with strong attention to UX and accessibility (WCAG).</li><li>Integrate with SharePoint REST and Microsoft Graph APIs to surface data and automate content experiences.</li><li>Partner directly with clients to run discovery, capture requirements, prioritize features, and propose solution designs (user flows, wireframes, acceptance criteria).</li><li>Create proofs of concept and run demos to validate direction; iterate based on feedback.</li><li>Own front-end code quality: testing, linting, performance, accessibility, and maintainability.</li><li>Collaborate with architects/PMs on content types, site structures, permissions, and governance.</li><li>Contribute to documentation (tech specs, user guides), light training, and post‑launch support.</li><li>Work in an Agile environment: plan sprints, refine backlogs, and track outcomes.</li></ul><p><br></p><p><br></p><p><br></p>
  • 2025-12-11T19:38:38Z