5 results for Operations Manager Financial Services in Springfield, MA

Customer Service & Operations Manager

Cromwell, CT
onsite
Permanent
100000 - 120000 USD / Yearly
Customer Service & Operations ManagerDirect-Hire / Permanent positionRobert Half contact: Drew.Schroll@RobertHalf com. Robert Half is partnering with a leading distributor to fill a critical Customer Service & Operations Manager. In this executive-level position that is reporting to the President, you will shape and execute operational strategy across multiple departments units customer service and inside sales, purchasing, and warehousing. This is an opportunity to transform business operations, optimize processes, and drive long-term company success. Responsibilities:<ul><li>Create actionable strategies for both day-to-day operations and long-term initiatives, ensuring organizational objectives are achieved.</li><li>Help enhance customer experience and boost sales</li><li>Broaden and diversify customer base</li><li>Define, measure, and report on operational performance metrics such as service level, cost containment, delivery accuracy, and inventory management.</li><li>Collaborate directly with executive management to set budgets, resource plans, and continuous improvement priorities.</li><li>Promote a collaborative work culture dedicated to accountability and high performance.</li><li>Manage warehouse staff and their activity (receiving and storage to order fulfillment and shipping, introducing process improvements to maximize productivity and safety).</li><li>Analyze ERP and operational data to uncover trends, address bottlenecks, and enhance workflow visibility.</li><li>Oversee Procurement Manager and operations, cultivating strong vendor relationships, negotiating contracts, and managing supplier incentives to benefit the organization.</li><li>Align purchasing activity with sales and marketing goals to drive profitable growth.</li><li>Champion inventory accuracy, optimizing turnover rates and minimizing product obsolescence through proactive planning and analytics.</li><li>Standardize operational procedures and leverage technology solutions to connect and streamline processes between sales, IT, finance, and customer service.</li><li>Mentor, motivate, and develop departmental leaders through coaching and performance management, supporting professional advancement and cross-functional teamwork.</li></ul>Qualifications:<ul><li>Bachelor’s degree</li><li>10+ years of related operations and supply chain management experience</li><li>Oversight of warehouse and purchasing functions</li><li>Noted strength in creating and hitting KPIs and cost efficiency.</li><li>ERP system experience</li><li>History of building, developing, and inspiring high-performing teams in fast-paced environments.</li></ul> For immediate consideration, please apply today and/or email your resume to Drew.Schroll@RobertHalf com. All inquiries will remain confidential.
2026-03-06T00:00:00Z

Finance Transformation Manager

Farmington, CT
onsite
Temporary
47.5 - 55 USD / Hourly
We are looking for a skilled Finance Transformation Manager to join our team in Farmington, Connecticut. This long-term contract position offers an exciting opportunity to lead payroll-related initiatives and ensure seamless configuration and testing processes. The ideal candidate will have a proven track record in payroll systems and configurations, particularly with ADP and EV5. Responsibilities: • Lead the implementation of payroll frequency changes, ensuring accuracy and compliance. • Configure new pay groups and oversee setup within payroll systems. • Conduct thorough testing of payroll systems to validate functionality and resolve any issues. • Manage project timelines and deliverables related to payroll transformation activities. • Collaborate with cross-functional teams to ensure smooth execution of payroll initiatives. • Provide expertise in ADP Autopay configuration and EV5 payroll systems. • Identify opportunities for process improvements within payroll operations. • Monitor and report on project progress, addressing challenges proactively. • Ensure adherence to regulatory requirements and industry standards. • Serve as a subject matter expert for payroll-related system configurations.
2026-03-18T00:00:00Z

Director of Operations

Prospect, CT
onsite
Permanent
115000 - 135000 USD / Yearly
Director of Operations - Manufacturing Industry*Fully onsite role, 5 days per week in office* Robert Half contact: Drew.Schroll@RobertHalf com. Robert Half is seeking an accomplished Director of Operations for our valued manufacturing client. In this impactful role, you’ll provide hands-on leadership to oversee production, warehouse, and facilities teams—ensuring top performance in manufacturing and assembly operations. Your expertise will further drive efficiencies, automation, and ongoing company growth. This business operates as it's own entity but does have a corporate location with counterparts overseas. Main Responsibilities:<ul><li>Develop and execute production plans aligned with customer demand and sales projections.</li><li>Monitor and manage outstanding orders, proactively adjusting timelines and priorities to guarantee prompt delivery.</li><li>Optimize inventory of assembled components and finished goods to quickly meet customer needs without inflating costs.</li><li>Create, enforce, and continuously improve standardized production and assembly processes for better quality and reliability.</li><li>Take the lead on process enhancement initiatives, targeting productivity gains, cost reduction, and minimized waste.</li><li>Track operational KPIs, oversee departmental budgets, and implement corrective measures as required.</li><li>Serve as the main point of contact for operations updates to senior leadership, raising concerns and recommending solutions as appropriate.</li><li>Coordinate with sales, customer service, and other cross-functional teams to address rush orders, special requests, and customer questions.</li><li>Ensure all practices comply with company policies and industry regulations.</li><li>Maintain a workplace focused on safety, efficiency, and organization.</li></ul>Leadership Responsibilities:<ul><li>Direct and support a diverse team—including production, technical, and logistics personnel—delegating tasks to meet dynamic production goals.</li><li>Assess and adjust staffing to handle current and upcoming business needs.</li><li>Lead recruitment and onboarding for your department.</li><li>Provide guidance, mentorship, and performance reviews; address any issues in accordance with company policy.</li><li>Foster a collaborative culture built on accountability and mutual success.</li></ul>Ideal Experience:<ul><li>10+ years overseeing operations in a manufacturing environment.</li><li>Thorough understanding of production flows, automated assembly, and manufacturing equipment.</li><li>Recognized for organizational and leadership abilities; capable of handling multiple priorities at once.</li><li>Excellent communication, analytical, and problem-solving skills.</li><li>Experienced working in and building highly engaged teams.</li></ul>**Our client has a very strong benefits package including multuple healthcare plan options, retirement plan and match, paid time off, and other fringe benefits. For immediate consideration, please apply today and/or email your resume to Drew.Schroll@RobertHalf com. All inquiries will remain confidential.
2026-03-09T00:00:00Z

Office Manager

West Springfield, MA
onsite
Temporary
22.8 - 26.4 USD / Hourly
We are partnering with our client to find a skilled and motivated Office Manager to oversee day-to-day operations and ensure the smooth functioning of their business. The ideal candidate will be an organized, proactive professional with demonstrated experience leading office administration, facilities coordination, and team support. Key Responsibilities:<ul><li>Manage daily office operations, including supplies, equipment, and facility maintenance to maintain a productive and welcoming work environment.</li><li>Oversee scheduling, calendar management, and travel arrangements for staff and leadership.</li><li>Serve as the primary point of contact for visitors, vendors, and service providers, ensuring professional communications.</li><li>Develop, implement, and enhance administrative procedures and internal processes for maximum efficiency.</li><li>Support HR functions such as onboarding new team members, maintaining personnel files, and assisting with payroll and benefits processing.</li><li>Coordinate meetings, events, and company communications.</li><li>Maintain confidentiality of sensitive information and uphold company policies at all times.</li><li>Supervise and mentor administrative and support staff as assigned.</li></ul>Requirements:<ul><li>Proven experience as an office manager, administrative supervisor, or similar role.</li><li>Exceptional organizational and multitasking skills with keen attention to detail.</li><li>Strong interpersonal and written/verbal communication abilities.</li><li>Proficiency with Microsoft Office Suite and familiarity with office management systems and procedures.</li><li>Ability to adapt and problem-solve in a fast-paced setting.</li><li>Experience with budgeting, expense reporting, or basic bookkeeping is a plus.</li><li>High school diploma or equivalent required; associate or bachelor’s degree preferred.</li></ul> This role is ideal for a resourceful and proactive professional who takes ownership of creating a collaborative office culture. The office manager will work closely with leadership and staff to deliver operational excellence and foster a positive workplace environment.If you are ready to make an immediate impact and advance your career, we encourage you to submit your resume today.
2026-03-17T00:00:00Z

Manager, Corporate Accounting

Hartford, CT
onsite
Permanent
125000 - 145000 USD / Yearly
POSITION: Manager, Corporate AccountingLOCATION: Hartford, CT - Hybrid (3 Days in Office/2 Days Remote)RECRUITER CONTACT: KELLEIGH MARQUARD - Kelleigh.Marquard@roberthalf Robert Half is partnering with a valued client, a highly respected global organization, in search of a Manager of Corporate Accounting. This is a newly created role driven by succession planning and offers strong visibility within a well-established and financially strong organization. The company is known for its innovation, technical expertise, and long-standing market presence. This role will sit within a collaborative finance team and provide exposure to both divisional and global leadership. Reporting into senior finance leadership, this position will oversee core accounting and financial reporting activities while supporting broader analysis and process improvement initiatives. Key Responsibilities:<ul><li>Lead and manage the financial accounting and reporting function with a focus on timely and accurate quarterly and annual reporting</li><li>Oversee general ledger activities, including month-end and year-end close processes, account reconciliations, and financial statement preparation</li><li>Support financial reporting and analysis for both internal and external stakeholders</li><li>Coordinate financial reporting presentations, including management reporting packages, dashboards, and executive-level materials</li><li>Support system enhancements and implementations, including involvement in upgrades to financial systems and reporting tools</li><li>Drive continuous improvement initiatives across accounting processes and workflows</li><li>Ensure compliance with applicable accounting standards and regulatory requirements</li><li>Lead, mentor, and develop accounting staff, providing oversight, training, and performance management</li></ul>This is a hybrid role based in the Hartford, CT area with three days in the office. The organization offers excellent benefits and a strong, collaborative culture with opportunities for long-term growth. Application Process:For quickest consideration, please email your resume in confidence to Kelleigh Marquard at Kelleigh.Marquard@Roberthalf com. All inquiries are confidential. At Robert Half we never distribute your resume without your permission.
2026-03-17T00:00:00Z