<p>Project Manager needed for a full-time, hybrid (3/2) position with our agency client in Central CT. Must have 5+ years of proven project management experience within an agency setting. Must have experience working with education, financial services, and/or healthcare clients. Ideal candidate will have experience managing sophisticated digital projects. Ideal candidate will have experience using Workamajig but other project management tools will be acceptable. Target salary is 80-90K with flex up to 100K depending on experience and qualifications. </p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Handles day-to-day project-related activities for active programs.</li><li>Manages all projects on-quality (tactical), on-time and on-budget.</li><li>Monitors and adjusts project schedules and milestones daily.</li><li>Monitors project and campaign budgets weekly.</li><li>Provides weekly client and internal-facing program status reports.</li><li>Maintains project management system of record (e.g. WMJ).</li><li>Builds project architecture and fleshes out milestones for project phases.</li><li>Creates cost-based labor + expense program estimates by phase.</li><li>Creates and manages Purchase Orders based on approved expense estimates.</li><li>Creates program timelines for proposals / SOWs.</li><li>Monitors projects for scope creep daily + creates change orders.</li><li>Keeps AM informed of any issues that would impact client relationship.</li><li>Alerts internal team when projects reach 50, 70 and 100% of budget.</li><li>Creates campaign architecture in alignment with SOW and billing needs.</li><li>Manages vendors and freelancers on program work.</li></ul>
<p>We are looking for a Senior Systems Engineer to join our team in Springfield, Massachusetts. In this Contract to permanent position, you will play a pivotal role in designing, implementing, and enhancing technology solutions while leading critical IT projects. This opportunity is ideal for a skilled individual eager to contribute to strategic planning, mentor team members, and support the advancement of enterprise-level systems.</p><p><br></p><p>Responsibilities:</p><p>• Design, configure, and troubleshoot storage area networks (SANs), fiber channel infrastructure, and enterprise backup solutions across on-premises and cloud environments.</p><p>• Lead multiple projects focused on migrating and consolidating distributed systems into centralized enterprise models, including transitioning virtual servers to cloud-based platforms.</p><p>• Configure networks and firewalls while developing centralized logging and monitoring solutions to enhance system efficiency.</p><p>• Perform system upgrades and implement server configurations, including creating scripts and automating tasks across test, development, and production environments.</p><p>• Respond to system alerts and user-reported issues, applying independent judgment to resolve problems or escalate them when necessary.</p><p>• Collaborate with cross-functional teams to research and propose strategies for IT system improvements.</p><p>• Provide leadership and mentorship to IT engineers and administrators, fostering growth and knowledge sharing.</p><p>• Implement best practices for system security, including intrusion detection, virus management, and disaster recovery.</p><p>• Monitor and optimize system performance, ensuring the stability and reliability of critical infrastructure.</p>
<p>Are you looking to grow your accounting career in a dynamic, hands-on environment? Our client, a rapidly growing, family-owned business in the Services and Construction sector, is seeking a detail-oriented Accounting Assistant to support their finance operations. This role offers exposure to both accounting and payroll functions within a collaborative and fast-paced team.</p><p><br></p><p>As the Accounting Assistant, you’ll play a key role in accounts payable, including invoice processing, subcontractor payment tracking, and ensuring compliance with public bid requirements and vendor contracts. Using SAGE 300, you’ll assist with invoice entry, payment runs, and maintaining financial documentation.</p><p><br></p><p>In addition to AP responsibilities, you’ll also assist with payroll processing and payroll tax reporting, helping to ensure employees are paid accurately and on time, and that all tax filings are properly handled. This includes gathering timecard data, entering payroll into the system, tracking tax deadlines, and maintaining related records for audit and compliance purposes.</p><p><br></p><p>You’ll interact with project managers, vendors, and employees, providing financial and administrative support while keeping accurate and organized records. General office support tasks like mail handling and answering finance-related inquiries are also part of the role.</p><p><br></p><p>The ideal candidate has experience in construction or project-based accounting, is comfortable working with payroll and vendor contracts, and has strong attention to detail. Prior experience with SAGE 300 and payroll systems is preferred. An Accounting degree is needed for this role.</p><p><br></p><p>For immediate consideration, please call Dan Duggan at (508) 205-2126.</p>
<p><strong>Job Title:</strong> Director, Customer Experience & Operations **Permanent, full time**</p><p><strong>Location</strong>: Must be able to commute to Amherst, MA 1x a week!</p><p><strong>Compensation</strong>: up to $100,000, DOE</p><p><strong>Benefits</strong>: strong package with extensive PTO!</p><p><br></p><p><strong>Overview:</strong></p><p> We’re looking for a strategic and customer-focused Director to lead initiatives that enhance the end-to-end customer experience. This role drives operational excellence, translates customer insights into action, and collaborates across teams to deliver high-quality, scalable service solutions. Ideal candidates bring strong leadership, process improvement expertise, and a passion for creating seamless customer journeys.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Lead customer experience initiatives using data and insights to inform strategy and improve service delivery.</li><li>Drive cross-functional collaboration to ensure consistent, high-quality customer interactions across all channels.</li><li>Optimize operations through cost-effective solutions and process improvements.</li><li>Support workflows in partnership with program and IT teams.</li><li>Maintain and enhance SOPs to ensure operational consistency and compliance.</li><li>Coach and develop a high-performing team; align team goals with customer success metrics.</li><li>Contribute to customer success programs that promote retention and engagement.</li></ul><p><strong>Qualifications:</strong></p><ul><li>Bachelor’s degree in Business, Operations, or related field.</li><li>5+ years in customer experience or operations, including 3+ years in a leadership role.</li><li>Experience with Lean, Six Sigma, or similar process improvement frameworks.</li><li>Strong project management and data analysis skills; familiarity with CRM and service platforms.</li></ul><p><br></p>
<p>Essential Duties and Responsibilities:</p><p><br></p><p>• Support the following core technologies: VMware vSphere, Microsoft Windows Servers, Cisco Nexus, Cisco Catalyst, Cisco UCS, Palo Alto, Citrix, Office 365, IBM servers, and storage.</p><p>• Work with cross-functional teams including IT, Management, and consultants in the design and implementation of information technology that meets stated business objectives and service levels.</p><p>• Analyze, recommend, and evaluate new technologies including hardware, software, and communications products for network compatibility and applicability.</p><p>• Assist in the design, deployment, and maintenance of corporate LANs, WANs, and wireless networks including servers, routers, switches, VoIP, power systems, and other hardware.</p><p>• Assist in the planning, design, and implementation of security systems and their associated software, including firewalls, VPNs, intrusion detection systems, and anti-virus/malware software.</p><p>• Test new technologies and proposed changes to current infrastructure in a zero-impact lab environment.</p><p>• Receive and respond to incoming calls, pages, and/or e-mails regarding network connectivity problems and respond to emergency network outages in accordance with business continuity procedures.</p><p>• Perform preventative and fault isolation maintenance on the local and wide area networks.</p><p>• Perform advanced diagnostics and maintenance on all network hardware assets while troubleshooting end-user devices when additional expertise is required.</p><p>• Design and implement disaster recovery plans for operating systems, databases, networks, servers, and software applications.</p><p>• Assume contractual management responsibilities by assisting in requests for proposals/quotes, vendor selection, and contract monitoring.</p><p>• Participate in the development of system standards, short and long-term goals, project management, and strategic directions.</p><p>• Create and maintain documentation as it relates to network hardware, configuration, processes, and service records.</p><p>• Develop, maintain, and update a library of technical documentation</p><p>• Design and implement appropriate IT metrics and compliance controls.</p><p>• Assist co-workers engaged in problem-solving, monitoring, and installing data communication equipment and software.</p><p>• Participate in on-call rotation to ensure 24/7 operations of all critical systems.</p><p><br></p><p>Education and Experience:</p><p>• Bachelor's degree in an Information Technology field or equivalent technical experience related to systems, networking, security and communications in a corporate environment preferred.</p><p>• 5+ years of relevant hands-on experience.</p><p>• Effective communication and interpersonal skills.</p>
<p>We are seeking an experienced <strong>Senior Marketing Specialist </strong>with 7+ years of experience for a fully remote position with our client on the East Coast. Must have experience in the insurance or financial services industries. Must be able to work East Coast hours. Must have experience with Salesforce, CRM platforms, Excel, and Tableau. Salary is up to 95K with some flex depending on experience and qualifications.</p><p><strong> </strong></p><p>The Senior Marketing Specialist develops member segmentation strategies, journey maps, and personalized experiences to drive engagement, growth, and retention. This role combines strategic thinking, creativity, data insights, and collaboration to deliver measurable marketing outcomes.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Create and execute marketing initiatives driven by business goals, segmentation strategies, and market trends.</li><li>Design personalized segmentation strategies, including account-based marketing, to enhance engagement and growth.</li><li>Collaborate with sales and member relations teams to align on priorities, goals, and execution.</li><li>Partner with digital, events, and content teams to ensure strategy alignment and maximize program effectiveness.</li><li>Track and analyze metrics to assess campaign effectiveness, optimize performance, and generate actionable insights.</li><li>Support sales teams with insights, campaign strategies, and marketing collateral.</li><li>Manage budgets and operational activities for segment-specific marketing programs.</li><li>Conduct market analysis to inform and refine marketing strategies.</li></ul>
<p>Account Manager needed for a full-time, hybrid (3/2) position with our agency client in Central CT. Must have 5+ years of proven account management experience within an agency setting. Must have experience working with financial services and/or healthcare clients. Ideal candidate will be strategy-minded and client-facing, and be able to manage the day-to-day needs of agency clients. Target salary is 75-100K depending on experience and qualifications. </p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Subject matter expert in agency’s core business and niche markets.</li><li>Client advocate (center of tension).</li><li>Client onboarding and project intake.</li><li>Effectively presents, sells and defends agency work to clients.</li><li>Manages overall client profitability and account reviews.</li><li>Monitors client satisfaction.</li><li>Client conflict resolution ($ conversations).</li><li>Monitors overall, strategic deliverable quality.</li><li>Up-sells / cross-sells agency services that meet client’s objectives.</li><li>Proposal writing for existing clients (new clients when necessary).</li><li>Co-creates strategic, client marketing / media / PR / digital / social plans.</li><li>Accurate revenue forecasting for clients.</li><li>Develops strategic recommendations that solve client business objectives.</li><li>Participates in client planning (account planning).</li><li>Deep knowledge of client’s business.</li><li>Deep knowledge of client’s industry.</li><li>Deep knowledge of client’s competitors.</li><li>Ultimately responsible for client program success + overall account health.</li></ul><p><br></p>
<p>We are looking for a dedicated Staff Accountant to join our team in Marlborough, Massachusetts. In this role, you will play a vital part in ensuring the accuracy and integrity of our financial operations while maintaining compliance with relevant regulations and standards. This is an excellent opportunity for an experienced accounting detail-oriented individual with a background in manufacturing to contribute to a dynamic and growing organization.</p><p><br></p><p>For Immediate interview please contact Victor Muller at 508 205 2136</p><p><br></p><p>Responsibilities:</p><p>• Perform general ledger account reconciliations and prepare journal entries to ensure accuracy and compliance.</p><p>• Assist with month-end and year-end closing processes, including preparing reports and supporting audits.</p><p>• Oversee inventory reviews to ensure accuracy and manage project costing to maintain financial consistency.</p><p>• Handle tasks related to fixed assets, such as depreciation schedules, and provide backup support for accounts payable.</p><p>• Conduct price and quote reviews to ensure financial accuracy and reliability.</p><p>• Maintain strict confidentiality while working with sensitive financial information.</p><p>• Ensure compliance with all applicable laws, regulations, and internal policies related to financial operations.</p>
<p>We are looking for an experienced Payroll Administrator to manage all aspects of payroll processing for our team in the greater Worcester, Massachusetts area . This role involves ensuring accuracy, compliance, and timeliness in payroll operations, with a focus on prevailing wage laws and construction payroll requirements. The ideal candidate will bring a strong background in payroll systems and a deep understanding of the unique demands of the construction industry.</p><p><br></p><p>Responsibilities:</p><p>• Process payroll for 55 employees, ensuring wages, overtime, deductions, and benefits are calculated accurately and processed on time.</p><p>• Ensure compliance with federal and state labor regulations, including prevailing wage laws and the Davis-Bacon Act.</p><p>• Prepare and submit certified payroll reports for public works projects in accordance with government requirements.</p><p>• Collaborate with project administrators and HR to verify employee classifications, hours worked, and job costing details.</p><p>• Maintain and update payroll systems and records, ensuring data integrity and strict confidentiality.</p><p>• Reconcile payroll accounts, investigate discrepancies, and resolve issues promptly.</p><p>• Monitor updates to payroll laws, tax regulations, and prevailing wage rates, implementing necessary changes as required.</p><p>• Handle garnishments, tax levies, and other mandatory deductions in compliance with legal standards.</p><p>• Generate detailed payroll reports for management, including labor cost analysis and budget tracking.</p><p>• Act as a point of contact for external auditors, regulatory agencies, and payroll vendors to ensure smooth operations and compliance.</p><p><br></p><p>For immediate consideration, please call me directly!! Eric Lebow 508-205-2127</p><p><br></p>
<p>We are looking for a detail-oriented Sr. Accountant in the Glastonbury area! In this role, you will play a key part in analyzing financial data, ensuring compliance with regulations, and contributing to the accuracy of financial reporting. The ideal candidate will bring strong analytical skills, a deep understanding of accounting principles, and a passion for driving financial excellence.</p><p><br></p><p>Responsibilities:</p><p>• Conduct detailed analysis of gross margins for primary product lines, identifying and investigating any unusual variances.</p><p>• Assess financial data to uncover trends, variances, and opportunities for improvement that align with organizational objectives.</p><p>• Review and verify the accuracy of postings made to the General Ledger.</p><p>• Prepare and post monthly journal entries to ensure accurate financial records.</p><p>• Collaborate in the preparation of timely and accurate financial statements to support management decision-making.</p><p>• Reconcile balance sheet accounts and perform in-depth analysis of revenue and expenses.</p><p>• Ensure adherence to internal controls, company policies, and regulatory requirements.</p><p>• Provide support during the annual audit and budget preparation process.</p><p>• Contribute to various projects, including process improvements and data analytics initiatives.</p><p>• Assist team members in meeting deadlines and achieving project goals.</p>
<p>Our client, a well-respected leader in the construction industry, is seeking a detail-oriented and motivated Billing Administrator to join their growing team. This role is essential in supporting accurate project billing and ensuring financial processes run smoothly.</p><p>As a Billing Administrator, you will review contract change order documents to confirm proper setup and billing requirements, prepare and submit monthly requisition-style invoices, payment applications, and retention billings with all required supporting documentation, and ensure the accuracy of invoices prior to posting. You’ll collaborate closely with branch teammates to resolve billing discrepancies, support Sarbanes-Oxley compliance tasks, and provide ad hoc reporting as needed. Additionally, you will serve as backup support for other Billing Administrators to ensure seamless operations across the team.</p><p>This position offers competitive pay, excellent benefits, and bonus potential, along with the opportunity to grow your career in a supportive and team-oriented environment. If you’re organized, detail-focused, and eager to contribute to a successful construction business, this is an exciting opportunity to join a company that values its employees and their development.</p><p><br></p><p>For immediate consideration, Please call Dan Duggan at (508) 205-2126.</p>
