Add your latest resume to match with open positions.
2 results for Customer Service Manager in Springfield, MA
- Hartford, CT
- onsite
- Temporary to Hire
- 18.2115 - 21.087 USD / Hourly
- <p>Our client in <strong>Hartford, Connecticut</strong> is seeking a <strong>Member Services Representative</strong> for a contract-to-permanent opportunity. This role is ideal for a customer-focused professional with strong communication skills, attention to detail, and a passion for delivering excellent service. The Member Services Representative will serve as a key point of contact for members, assisting with inquiries, resolving issues, and supporting day-to-day service operations.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Respond to member inquiries by phone, email, and in person in a professional and timely manner</li><li>Provide accurate information regarding services, policies, accounts, and general member support</li><li>Resolve member concerns and escalate complex issues as needed</li><li>Maintain and update member records with a high level of accuracy</li><li>Process forms, applications, and service-related documentation</li><li>Support internal departments with administrative and customer service functions</li><li>Track and document member interactions and follow-up activities</li><li>Ensure a positive member experience through responsive and solution-oriented service</li></ul><p><br></p>
- 2026-08-26T00:00:00Z
- Windsor, CT
- onsite
- Temporary / Contract
- 24 - 28 USD / Hourly
- <p>Our client is seeking a detail-oriented<strong> Service Coordinator</strong> to support service operations and supply chain activities. This role plays a key part in ensuring the timely flow of materials, equipment, and services needed to support customer projects and service calls. </p><p><br></p><p>You will manage purchase orders, coordinate with vendors and internal teams, track order fulfillment, and support inventory and procurement processes while delivering excellent customer service. The ideal candidate has experience in order management, logistics, or supply chain coordination and thrives in a fast-paced, team-oriented environment.</p>
- 2026-08-14T00:00:00Z