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71 results for Customer Service Manager in Springfield, MA

Customer Account Manager
  • Wallingford, CT
  • onsite
  • Permanent
  • 60000.00 - 65000.00 USD / Yearly
  • <p><strong>Customer Account Manager/Procurement Specialist </strong></p><p>Are you detail-oriented, adaptable, and eager to contribute to a dynamic, global team? Join a leading global wholesaler of commodities in central CT with exciting growth opportunities in a Customer Account Manager role. </p><p><br></p><p>Position Overview:</p><p>This role is pivotal to ensuring the accurate and timely fulfillment of customer orders by coordinating logistics, maintaining documentation, and nurturing strong customer relationships. You’ll collaborate with sales teams, logistics, and customers to deliver exceptional service and efficient order processing.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Coordinate with sales and product teams for order accuracy</li><li>Proactively communicate with salespeople and customers regarding order status and delivery concerns.</li><li>Partner with warehouses, carriers, and logistics teams to ensure on-time product delivery.</li><li>Maintain thorough electronic documentation for orders and shipments in ERP software</li><li>Build strong customer relationships</li></ul><p><br></p><p><strong>Qualifications:</strong></p><ul><li><strong>Education/Experience:</strong> 2+ years of relevant experience.</li><li><strong>Skills:</strong> Proficient with MS Suite; solution-driven mindset.</li><li><strong>Personality Traits:</strong> Quick learner, adaptable, detail-oriented, organized, eager, and enthusiastic.</li></ul><p><strong> </strong></p><p><strong>Why Join Us?</strong></p><ul><li>Work in a collaborative team environment with opportunities for growth.</li><li>Be a part of a global leader with an awesome culture and top notch benefits</li></ul><p><br></p><p><strong>To be considered, Apply today or email your resume to Kelsey.Ryan@roberthalf(.com)</strong></p>
  • 2025-09-15T23:54:21Z
Customer Service Representative
  • Old Lyme, CT
  • onsite
  • Temporary
  • 20.00 - 22.00 USD / Hourly
  • <p>We are looking for an experienced Customer Service Representative to join our client's dynamic team in Old Lyme, Connecticut. The ideal candidate will excel in managing customer interactions, processing orders, and maintaining detailed records with precision.</p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Handle inbound and outbound customer calls with professionalism, ensuring prompt and accurate responses to inquiries.</p><p>• Process customer orders efficiently using relevant systems and tools, maintaining accuracy and attention to detail.</p><p>• Manage communication through various platforms, including chat boxes and messaging systems, to provide timely support.</p><p>• Utilize Shopify and other systems to facilitate seamless order entry and tracking.</p><p>• Coordinate call flow effectively to maintain high levels of customer satisfaction.</p><p>• Perform data management tasks, including creating and updating records in Excel spreadsheets.</p><p>• Participate in onsite training sessions to gain a thorough understanding of company processes and tools.</p><p>• Collaborate with team members to ensure alignment on customer service goals and standards.</p><p>• Leverage expertise in J.D. Edwards or similar systems to streamline operations and enhance productivity.</p>
  • 2025-10-07T19:34:38Z
Tax Manager
  • Rocky Hill, CT
  • onsite
  • Permanent
  • 120000.00 - 130000.00 USD / Yearly
  • Tax Manager! <br>Target salary to $130,000, maybe more, plus bonus! <br>Flexibility when needed <br>Wealth Management <br>Email [email protected]..... (don’t forget the “m” in “.com” <br><br>REFERENCE DS 0013307561<br>Email [email protected].... <br><br><br>A well-established and reputable Wealth Management company is adding Tax planning, support, advisory and compliance to the many services they provide to their high-net-worth clients. This is a great opportunity to use your individual and estate tax knowledge and strong communication skills to provide the customer service you enjoy without the pressure of working for a CPA firm. You will take the lead in setting up the platform to maximize efficiency. The firm is known for being generous to its employees and is committed to staying independent and growing. They are ready to make an investment in you and what is needed to grow this service. <br><br>Minimum requirements include a CPA or in process, strong individual and estate tax compliance, planning and research and strong communication skills to be able to explain tax laws and impacts in laymen’s terms to clients. <br><br>Base salary range is to $130,000 plus 10% bonus. <br><br>If you meet the minimum requirements and want to learn more about this opportunity, email your resume as a word document to Duane E. Sauer, CPA at [email protected] or reach out to him on LinkedIn and reference DS0013307561. YES the “0” in “.c0m” should be the letter “o” when you email me vs. the number zero. I can explain. <br><br>DO NOT “APPLY” to this posting. <br><br>Email Duane directly or reach out on LinkedIn. <br><br>For quick consideration please me Duane directly at [email protected] vs. “applying” or me via LinkedIn. <br><br>Email [email protected]<br><br>Duane Sauer
  • 2025-09-26T21:58:46Z
Tax Manager - Public
  • Marlborough, MA
  • onsite
  • Permanent
  • 100000.00 - 130000.00 USD / Yearly
  • <p>We are looking for an experienced Tax Manager to join our team in Marlborough, MA. In this role, you will oversee the preparation and review of complex tax returns, manage client relationships, and provide guidance to a team of tax experts. This position offers the opportunity to contribute to strategic tax planning initiatives and play a key role in delivering high-quality services to clients across various industries.</p><p><br></p><p>For immediate consideration, please contact Mylinda Harrison at 508-205-2130.</p><p><br></p><p>Responsibilities:</p><p>• Conduct thorough reviews of tax returns for corporations, partnerships, multi-state entities, and high-net-worth individuals.</p><p>• Perform in-depth tax research using advanced tools and methodologies, presenting findings to clients or senior stakeholders.</p><p>• Provide leadership and direction to tax experts, including supervising day-to-day activities and delivering regular progress reports to senior management.</p><p>• Oversee client service delivery, ensuring timely preparation and submission of tax returns while coordinating proactive tax planning sessions.</p><p>• Maintain a strong understanding of tax reporting requirements, including compliance with relevant regulations and standards.</p><p>• Communicate effectively with client management, boards of directors, and audit committees to share insights and recommendations.</p><p>• Build and nurture a strong referral network to support business development and practice growth.</p><p>• Excellent leadership skills, with experience supervising and mentoring tax professionals.</p><p>• Proven experience in tax management, with expertise in preparing and reviewing tax returns</p><p>• Strong knowledge of tax reporting standards and compliance requirements.</p><p>• Strong communication and interpersonal skills to manage client relationships and collaborate with internal teams.</p><p>• Utilize tax software platforms such as CCH ProSystem Fx to ensure accuracy and efficiency in tax-related processes.</p>
  • 2025-09-04T19:18:43Z
Member Services Coordinator
  • Milford, MA
  • onsite
  • Permanent
  • 48000.00 - 52000.00 USD / Yearly
  • <p>We are looking for a dedicated Member Services/Customer service Coordinator to join our team in Bellingham, Massachusetts. In this role, you will provide exceptional customer service to our members while ensuring the accuracy and efficiency of member-related processes and communications. This position offers the opportunity to contribute to member satisfaction and organizational integrity through a variety of administrative and support functions.</p><p><br></p><p>Responsibilities:</p><p>• Facilitate the onboarding process for new members, ensuring a seamless transition into the group.</p><p>• Maintain and update member website documents and coordinate communications with internal and external vendors.</p><p>• Support the team by organizing and updating product databases to ensure proper categorization and status of items.</p><p>• Accurately manage and maintain member information within the company's systems.</p><p>• Assist members with resolving backorder cancellations and other service-related inquiries.</p><p>• Perform data entry tasks to support promotional analysis and reporting processes.</p><p>• Prepare materials and participate in member events, including shows and meetings.</p><p>• Provide assistance to colleagues and contribute to additional assignments as required.</p><p>• Handle general office duties to support daily operations.</p><p><br></p><p><strong><em>For immediate consideration, Please call me directly Eric Lebow 508-205-2127</em></strong></p>
  • 2025-09-22T20:08:59Z
Benefits Administrator
  • Chicopee, MA
  • onsite
  • Permanent
  • 60000.00 - 65000.00 USD / Yearly
  • <p><strong>Benefits Specialist – Full Time, Onsite | Chicopee, MA</strong></p><p> &#128176; <em>Up to $65,000/year + Annual Raises</em></p><p> &#128205; <em>Onsite | Chicopee, MA</em></p><p><br></p><p>Are you an experienced <strong>Benefits Specialist</strong> looking for your next opportunity in a fast-paced, high-impact role? We’re seeking a dedicated professional to support benefits administration for an organization of over 1,000 employees!</p><p><strong>What You’ll Do:</strong></p><ul><li>Administer and support employee benefits programs (health, dental, vision, retirement, etc.)</li><li>Act as the primary point of contact for benefits inquiries and issue resolution</li><li>Collaborate with internal teams and vendors to ensure smooth benefits operations</li><li>Maintain accurate records and ensure compliance with regulations and policies</li></ul><p><strong>What We’re Looking For:</strong></p><p> ✅ Experience in a benefits-focused role recently (required)</p><p> ✅ Background supporting <strong>high volume</strong> employee populations</p><p> ✅ Strong systems/HRIS skills</p><p> ✅ Excellent customer service and communication abilities</p><p><strong>What We Offer:</strong></p><p> &#127775; Competitive pay – up to $65,000/year</p><p> &#127775; <strong>Annual raises</strong></p><p> &#127775; Fantastic benefits package</p><p> &#127775; Robust retirement plans</p><p> &#127775; Supportive, team-oriented environment</p><p><br></p><p>&#128233; <strong>Ready to make a change? Apply today!</strong></p><p> Send your resume to <strong>Daniele.zavarella@roberthalf com</strong></p>
  • 2025-10-02T00:48:45Z
Facilities Coordinator
  • Northborough, MA
  • remote
  • Temporary
  • 20.00 - 22.00 USD / Hourly
  • <p>We are looking for a dedicated Facilities Coordinator to join our team in Northborough, MA. In this role, you will oversee daily operations, ensuring the facility runs smoothly and adheres to established protocols. This is a long-term contract position, offering the opportunity to work onsite in a dynamic environment that includes active loading docks and a warehouse setting.</p><p><br></p><p>Responsibilities:</p><p>• Coordinate facility operations, including monitoring janitorial services and ensuring compliance with established scopes of work.</p><p>• Serve as the liaison between management and clients, addressing facility-related concerns and resolving issues promptly.</p><p>• Oversee the warehouse environment, ensuring safety and efficiency at active loading docks.</p><p>• Maintain strong customer service standards, providing timely support and communication to stakeholders.</p><p>• Ensure strict adherence to facility protocols and access point regulations.</p><p>• Conduct routine checks to identify and address any operational issues within the facility.</p><p>• Collaborate with vendors and contractors to ensure tasks are completed to satisfaction.</p><p>• Support the transition of janitorial vendors, ensuring smooth onboarding and adherence to performance expectations.</p><p>• Utilize basic knowledge of Office Suite to manage documentation and communication efficiently.</p><p>• Maintain a self-motivated approach to completing tasks independently and proactively.</p>
  • 2025-10-02T18:14:08Z
Office Administrator
  • Windsor Locks, CT
  • onsite
  • Permanent
  • 55000.00 - 65000.00 USD / Yearly
  • <p><strong><u>Office Administrator</u></strong></p><p><em>Direct-Hire / Permanent position</em></p><p>Robert Half contact: <u>Drew.Schroll@RobertHalf com. </u></p><p><br></p><p>*Fully onsite - 5 days per week in office role*</p><p><br></p><p>Robert Half has partnered with a well-respected and established organization in their search of an administrative professional to be the 'face and voice' of their business! This role will triage incoming phone calls, maintain the front lobby area, and support member of the executive team directly. Ideal background includes strong administrative and customer service experience, pleasant demeanor for all in-person/phone/email communications with internal and external professionals. We are looking for an organized and detail-oriented <strong><u>Office Administrator </u></strong>as this role is vital in ensuring smooth daily operations and providing exceptional administrative support across various functions. If you excel in multitasking, thrive in fast-paced environments, and have a knack for delivering top-notch customer service, we encourage you to apply.</p><p><br></p><p><u>Responsibilities:</u></p><ul><li>Promptly manage incoming calls, emails, and visitors with professionalism </li><li>Maintain office calendars, coordinate meetings and travel for executive team.</li><li>Manage office supply orders for breakroom and restroom supplies</li><li>Maintain a tidy reception, handle incoming and outgoing mail.</li><li>Coordinate leadership team meetings and company events </li><li>Expense reports processing </li></ul><p>**Our client offers a very robust benefit package for all employees as well as a collaborative environment**</p><p><br></p><p><strong>For immediate consideration,</strong> please apply today and/or email your resume to: <u>Drew.Schroll@RobertHalf com.</u> All inquiries will remain confidential. </p><p><br></p>
  • 2025-10-06T14:48:46Z
Technical Buyer/Procurement Manager
  • East Windsor, CT
  • onsite
  • Permanent
  • 110000.00 - 125000.00 USD / Yearly
  • <p><strong>Technical Procurement Specialist </strong></p><p>Are you ready to take on a key leadership role within a dynamic and fast-growing organization in the aerospace manufacturing industry? The <strong>Technical Procurement Specialist</strong> is a newly created role offers the opportunity to shape procurement strategy, build supplier networks within the US, and play a pivotal role in supporting U.S.-based customers.</p><p><strong> </strong></p><p><strong>Position Overview:</strong></p><p> This role is ideal for someone who thrives in a technical, hands-on procurement environment, enjoys working in a small but impactful U.S.-based team, and values the opportunity to make significant contributions to a global organization. You’ll oversee all aspects of sourcing spare parts, components, and services for the U.S. market, serve as the primary procurement lead in North America, and collaborate closely with both the U.S. and international team in Europe. </p><p><strong> </strong></p><p><strong>Primary Responsibilities:</strong></p><ul><li>Develop and manage supplier relationships within the U.S. to source spare parts, specialized materials, and services.</li><li>Read and interpret technical drawings to evaluate products for sourcing domestically.</li><li>Build and implement an inventory management program to support local customers effectively.</li><li>Issue and manage purchase orders, negotiate pricing and lead times, and ensure supplier performance compliance.</li><li>Collaborate with cross-functional teams, including finance, engineering, and customer service.</li><li>Contribute to cost-reduction and efficiency-improvement initiatives while ensuring alignment with company policies and export/import regulations.</li></ul><p><strong> </strong></p><p><strong>Qualifications:</strong></p><ul><li>5+ years of applicable experience</li><li>Strong communication and negotiation skills, with the ability to interface effectively across all organizational levels and with international teams.</li><li>U.S. citizenship required.</li></ul><p><strong> </strong></p><p><strong>Preferred Skills:</strong></p><ul><li>Experience with SAP or similar ERP systems</li></ul><p><br></p><p><strong>Why You’ll Love This Role:</strong></p><ul><li>Be a <strong>key player</strong> in building out procurement operations for the U.S. market.</li><li>Opportunity to grow with a company experiencing rapid expansion- you will be leading your own team down the road </li><li>Exceptional benefits (platinum-level insurance plans, 401k with 6% match, holiday shutdown, and more).</li><li>Join a global team while enjoying the autonomy of a strategic leadership role locally.</li></ul><p><strong> </strong></p><p><strong>Please apply today or email your resume to Kelsey.Ryan@roberthalf(com)</strong></p>
  • 2025-09-15T21:19:24Z
Staff Accountant
  • Hartford, CT
  • onsite
  • Permanent
  • 55000.00 - 65000.00 USD / Yearly
  • <p>Do you want to become a critical part of an innovative company? We are working on a Staff Accountant role in the Hartford area! The Staff Accountant will prepare journal entries, monthly and year-end closings, bank reconciliation and general ledger reconciliation. You'll be interested in this position if you want to perform internal reporting during the monthly close, participate in compliance, interact with our external auditors for quarterly reviews and annual audits, and review schedules reporting processes. </p><p><br></p><p>What you get to do every day:</p><p><br></p><p>- In-depth knowledge of reconciling month end balance sheet accounts</p><p>- Conduct month end close and compose journal entries with minimal supervision</p><p>- Analyze and coordinate a variety of financial data, and report it in a useful and understandable manner</p><p>- Support the month end, quarter end and year end closing process, which includes monthly financial close workbook preparation</p><p>- Prepare analyses for monthly balance sheets and income statements for management to report on</p><p>- Manage reconciliation, depreciation, and fixed asset ledgers</p><p>- Special projects and impromptu reporting, upon request</p><p>- Handle intercompany transactions, billings, and reconciliation</p><p>- Prepare journal entries and account reconciliations which include, but are not limited to, cash and prepaid expenses</p><p>- Periodically maintain and reconcile journal entries</p><p><br></p><p>Requirements Include: </p><p>- General ledger experience </p><p>- Bachelor's degree in Accounting, Finance, Business or equivalent degree and /or experience</p><p>- Reliable technology and analytical abilities</p><p>- Exceptional communication skills that provide the ability to interact with all levels of the organization with a high customer service orientation</p><p><br></p><p>Salary up to $65k + benefits! </p><p><br></p><p>If you meet the minimum requirements and want to learn more about this opportunity email your resume as a word document to Chelsea Halon at Chelsea.halon@roberthalf com </p>
  • 2025-09-04T20:48:47Z
Senior Tax Manager - Public
  • Hopkinton, MA
  • onsite
  • Permanent
  • 130000.00 - 160000.00 USD / Yearly
  • <p>We are looking for an experienced Senior Tax Manager to join our team in Hopkinton, Massachusetts. In this role, you will lead a talented group while providing expert guidance on tax matters for a diverse range of clients. This is an excellent opportunity to leverage your expertise in tax compliance, returns, planning, and research to deliver outstanding service and contribute to the growth of our practice.</p><p><br></p><p>For immediate consideration, please contact Mylinda Harrison at 508-205-2130.</p><p><br></p><p>Responsibilities:</p><p>• Lead and manage a team of accountants and managers to ensure accurate and efficient delivery of client services.</p><p>• Conduct comprehensive reviews of tax returns for C-Corporations, S-Corporations, partnerships, multi-state entities, and high-net-worth individuals.</p><p>• Supervise and direct team members, providing regular progress updates to senior leadership and partners.</p><p>• Coordinate proactive tax planning meetings with clients and ensure timely submission of tax filings.</p><p>• Apply a strong understanding of reporting requirements, including ASC 740 and other relevant standards.</p><p>• Perform in-depth tax research using tools such as Thomson Reuters Checkpoint and present findings to client management or boards.</p><p>• Build and maintain a reliable referral network to support business development efforts.</p><p>• Manage client relationships to deliver exceptional service and identify opportunities for additional engagement.</p>
  • 2025-09-16T18:29:27Z
Desktop Support Specialist
  • Fitchburg, MA
  • onsite
  • Temporary
  • 35.00 - 40.00 USD / Hourly
  • Position Overview:<br>The Senior Desktop Support Specialist is responsible for the daily management of the IT Helpdesk, resolving system and network issues, and working on enterprise projects as assigned. This is a forward-facing position with direct contact with staff and vendors.<br><br>Essential Duties and Responsibilities: <br>• Manage MOC helpdesk system. Dispatch tickets to various IT staff contingent on the level of identified issue; ensure resolution and proper documentation for all tickets. The position will respond to level 2 and level 3 support requests.<br>• Manage user accounts in a Windows active directory hybrid environment. Establish new users with appropriate permissions and SSO applications. Remove users as necessary.<br>• Work with user departments to maintain file structure and data within a 365 Sharepoint/OneDrive environment<br>• Work with Vendors to resolve system and network issues<br>• Install and troubleshoot computer software, including Microsoft Operating Systems, MS Office, Citrix, VPN, and Adobe, etc. Perform updates as necessary.<br>• Install and troubleshoot computer hardware (desktops, laptops, printers and related peripherals) on site and remote. Ensure hardware is ready for new hires.<br>• Work with IT Head to ensure the user systems (laptops) are managed and replaced in line with agency standards<br>• Maintain documentation on hardware and software configuration, network configuration, and computer inventory<br>• Maintain software solutions and hardware driver updates from vendors<br>• Perform client support of MOC desktop applications<br>• Manage the MOC Door Access Control and Video systems at over 20 locations<br>• Manage cell phone and tablet provisioning along with the MDM solution<br>• Manage print server to optimize copier use throughout the agency<br>• Understanding of the OSI model and its application in troubleshooting<br>• Perform other related duties as assigned<br><br>Required Qualifications and Skills: <br>• Associate degree or higher in computer science or related field<br>• Minimum 2 years of experience<br>• Demonstrated strong working knowledge of desktop and laptop hardware, applications and networking components<br>• Expert knowledge of Windows OS and advanced knowledge of Office suites<br>• Experience troubleshooting desktop issues (Windows, Microsoft Outlook, Microsoft Office, browsers, printing, etc.) and providing remote IT assistance via phone and remote support tools.<br>• Ability to prioritize tasks and manage competing demands<br>• Excellent customer service, organizational, oral and written communication skills<br>• Must be a self-motivated team player and have a willingness to learn and teach<br>• Certificate for: COMPTIA+, Network+, Microsoft Azure or experience with SharePoint and OneDrive in Microsoft 365, experience With Kaseya and IT Glue are a plus
  • 2025-09-15T14:34:40Z
Tax Director/Manager - Corporate
  • Marlborough, MA
  • onsite
  • Permanent
  • 140000.00 - 170000.00 USD / Yearly
  • <p>Large Global client in need of a Tax Manager </p><p><br></p><p>For Immediate interview please contact Victor Muller at 508 205 2136</p><p><br></p><p>Tax Manager</p><p><br></p><p> Consolidate the Company’s worldwide income tax provision in accordance with U.S. GAAP (ASC 740), including reviewing completed work from senior tax analysts, outside service providers and international sites for material accuracy. Partner with regional tax managers to leverage in-country tax expertise.</p><p>• Collaborate with cross-functional teams – including other groups within Corporate Tax, Corporate Accounting, SEC Reporting, global finance, and external advisors – to assess the tax accounting impact of business changes and new tax laws. Quantify material impacts, ensure accurate reporting, and update tax provision processes as needed.</p><p>• Support the execution and documentation of Corporate Tax SOX internal controls, ensuring compliance with internal control requirements and readiness for audit reviews. </p><p>• Coordinate monthly deliverables from foreign sites, as well as from the U.S. income tax group; review monthly tax account reconciliations and journal entries.</p><p>• Understand management reporting and prepare reconciliations to U.S. GAAP tax reporting. Prepare and review quarterly tax entries in accordance with U.S. GAAP.</p><p>• Prepare and review GAAP and non-GAAP tax disclosures and supporting documents for SEC filings, ensuring accuracy and compliance with U.S. GAAP and SEC regulations.</p><p>• Partner with external auditors to provide documentation and respond to inquiries during their quarterly and annual reviews. Work proactively during quarters to early issue identify and move work out of close cycles.</p><p>• Collaborate cross-functionally with subject matter experts who identify and document uncertain tax positions. Provide technical guidance and support on ASC 740-10 accounting requirements to ensure these positions are properly analyzed, accurately reconciled within tax provision software, and appropriately disclosed in financial statements.</p><p>• Research tax technical issues and document findings in a clear and concise manner, including the preparation or review of memos as appropriate.</p><p>• Assist with maintaining and maximizing functionality of our tax provision software (Thomson Reuters ONESOURCE Tax Provision) to increase efficiency.</p><p>• Support foreign accounting teams by providing guidance and periodic training on U.S. GAAP tax reporting and compliance requirements, including instruction on tax software and monthly reporting processes.</p><p>• Mentor and develop staff while promoting a collaborative, inclusive team culture.</p><p>• Identify and implement process improvements to reduce cycle time and enhance efficiency, leveraging technology and continuous improvement principles.</p><p>• Support special projects as needed, including acquisitions and divestitures and assist the Senior Tax Manager, Acquisitions and Integrations, in ensuring accurate purchase accounting data is reflected in the tax provision software.</p><p><br></p><p><br></p>
  • 2025-09-08T19:48:52Z
Accounting Manager - Hospitality
  • Sturbridge, MA
  • onsite
  • Permanent
  • 70000.00 - 80000.00 USD / Yearly
  • <p><strong>Job Summary</strong>: We are seeking a highly motivated and experienced Accounting Manager to provide full financial support for our Sturbridge location. The ideal candidate will work closely with the Controller to manage key accounting functions, including Accounts Payable (AP), Accounts Receivable (AR), payroll, cash flow management, benefit administration, and general financial oversight. The Accounting Manager will ensure accurate financial reporting, compliance with internal controls, and timely execution of financial processes within a fast-paced hospitality environment.</p><p><br></p><p><strong>Key Responsibilities</strong>:</p><ul><li><strong>Accounts Payable (AP) & Accounts Receivable (AR)</strong>: Oversee daily AP and AR activities, ensuring timely and accurate processing of vendor payments, customer invoicing, and collections.</li><li><strong>Payroll</strong>: Process payroll in a timely and accurate manner, ensuring compliance with all federal, state, and local regulations. Work closely with HR on employee status changes, benefit elections, and deductions.</li><li><strong>Benefit Administration</strong>: Assist with the administration of employee benefits programs, including health insurance, retirement plans, and other employee perks, ensuring proper deductions are made.</li><li><strong>Cash Flow Management</strong>: Support in the daily monitoring of cash flow, ensuring adequate funds are available for operational needs and assisting with monthly cash forecasting.</li><li><strong>General Financial Support</strong>: Assist the Controller with financial reporting, month-end closing procedures, and reconciliation of balance sheet accounts.</li><li><strong>Compliance & Reporting</strong>: Ensure adherence to internal financial controls and accounting procedures. Assist with preparation for audits, ensuring documentation is thorough and accurate.</li><li><strong>Team Collaboration</strong>: Work closely with other departments, including Operations and HR, to ensure smooth financial operations and alignment with organizational goals.</li><li><strong>Continuous Improvement</strong>: Identify areas for process improvement and implement changes to enhance the efficiency of accounting functions.</li></ul><p><br></p><p><strong>Preferred Attributes</strong>:</p><ul><li>Experience in the hospitality industry, especially with property management systems (PMS) and hotel accounting.</li><li>Familiarity with labor laws and payroll processing in a hospitality setting.</li><li>Knowledge of financial regulations and compliance standards within the hospitality industry.</li></ul><p><strong>Why Join Us?</strong>:</p><ul><li>Competitive salary and benefits package.</li><li>Opportunity for growth within a dynamic, growing hospitality organization.</li><li>Collaborative work environment with a supportive team</li></ul>
  • 2025-10-07T14:28:49Z
Talent Management Specialist
  • Cheshire, CT
  • onsite
  • Permanent
  • 65000.00 - 75000.00 USD / Yearly
  • <p><br></p><p>Global organization with a strong footprint in central CT is seeking a Talent Management Specialist to support the HR leadership team due to growth and promotion within. The Talent Management Specialist supports the team on various employee-centered initiatives. Tasks include, but aren't limited to, recruiting, onboarding, talent development, employee engagement, and cultivating a positive company culture.</p><p>Responsibilities consist of developing and implementing talent programs, managing the recruitment processes, administrating the learning management platform, creating career development resources, and coordinating with cultural activities and events. Must have great customer service skills, writing and organizational abilities.</p><p><br></p><p>Qualifications: A Bachelors' Degree in a related field and 2-4 years of related work experience. Training, learning and development experience is desirable, or experience in a combination of talent management, recruitment people and cultural initiatives is preferred. Must be professional, personable, and team oriented! This is a permanent position with a strong salary, bonus potential, top notch benefits, new office with a company that is family oriented and provides flexibility. Apply today or email your resume to Kelsey.Ryan@roberthalf(.com)</p>
  • 2025-09-15T20:49:08Z
Accounting Manager/Supervisor
  • Hartford, CT
  • onsite
  • Permanent
  • 87500.00 - 100000.00 USD / Yearly
  • We are looking for an experienced Accounting Manager/Supervisor to join our team as a permanent consultant. In this role, you will apply your accounting expertise to support a variety of projects, collaborating closely with client leadership to deliver impactful results. This position offers a unique opportunity to enjoy work-life balance, stability, and opportunities for growth while being part of a Fortune 500 company.<br><br>Responsibilities:<br>• Provide leadership and expertise in performing and reviewing routine financial closings.<br>• Prepare accurate financial statements and supporting analyses to meet client needs.<br>• Assist with the development and refinement of budgets and forecasts.<br>• Propose and implement process improvements to enhance efficiency and accuracy.<br>• Collaborate with client finance teams and leadership to deliver tailored accounting solutions.<br>• Utilize ERP systems and accounting software to streamline financial operations.<br>• Analyze financial data to identify trends and provide actionable insights.<br>• Ensure compliance with relevant accounting standards and regulations.<br>• Support clients in navigating complex accounting challenges and system transitions.<br>• Expand client networks by working alongside financial leaders across various industries.
  • 2025-10-06T14:44:30Z
Cost Accounting Manager
  • Hartford, CT
  • onsite
  • Permanent
  • 125000.00 - 150000.00 USD / Yearly
  • <p><strong><u>Cost Accounting Manager</u></strong></p><p><strong>Location</strong>: Greater Hartford area</p><p><strong>Position Type:</strong> Full Time/Permanent Position</p><p><strong>Recruiter Contact</strong>: Sal Fiorillo - Sal.Fiorillo@Roberthalf</p><p><strong>Reference</strong>: SF0013286816</p><p><br></p><p><strong>About the Role</strong></p><p>An exciting opportunity for an experienced <strong>Cost Accounting Manager</strong> to take ownership of cost and inventory accounting within a growing organization. This role is highly visible, working closely with the Controller, and offers the chance to shape processes, lead new product cost initiatives, and eventually build a team.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Lead cost accounting functions, including product costing, variance analysis, and inventory valuation.</li><li>Drive month-end close activities and provide cost of goods sold and inventory reporting.</li><li>Enhance ERP cost accounting processes, focusing on automation and scalability.</li><li>Support the transition to a standard cost system and new product line setup.</li><li>Partner with operations and supply chain to monitor costs, track savings initiatives, and improve efficiencies.</li><li>Provide cost insights to support budgeting, forecasting, and strategic decision-making.</li></ul><p><strong>Why You’ll Love It</strong></p><ul><li>Work side-by-side with the Controller with clear growth opportunities.</li><li>Play a key role in shaping cost accounting processes and systems.</li><li>Future leadership potential, including the ability to hire and manage staff.</li><li>Collaborative, engaging culture with leadership that values transparency.</li><li>Strong backing from a parent company and investors, fueling expansion and long-term stability.</li></ul><p><strong>Requirements:</strong></p><ul><li>Bachelor’s degree in Accounting, Finance, or related field; CMA/CPA/MBA a plus.</li><li>8+ years of progressive cost accounting experience in a manufacturing setting.</li><li>Strong knowledge of standard costing, variance analysis, and inventory control.</li><li>ERP system expertise (Oracle JD Edwards preferred) and advanced Excel skills.</li></ul><p>If you meet the minimum requirements and want to learn more about this opportunity, please email your resume to the email listed above and reference SF0013286816.</p><p>All inquiries are confidential. Please note at Robert Half we never present your background to a client company without your permission.</p>
  • 2025-09-29T13:18:57Z
Director, Customer Experience & Operations
  • Amherst, MA
  • onsite
  • Permanent
  • 80000.00 - 100000.00 USD / Yearly
  • <p><strong>Job Title:</strong> Director, Customer Experience & Operations **Permanent, full time**</p><p><strong>Location</strong>: Must be able to commute to Amherst, MA 1x a week!</p><p><strong>Compensation</strong>: up to $100,000, DOE</p><p><strong>Benefits</strong>: strong package with extensive PTO!</p><p><br></p><p><strong>Overview:</strong></p><p> We’re looking for a strategic and customer-focused Director to lead initiatives that enhance the end-to-end customer experience. This role drives operational excellence, translates customer insights into action, and collaborates across teams to deliver high-quality, scalable service solutions. Ideal candidates bring strong leadership, process improvement expertise, and a passion for creating seamless customer journeys.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Lead customer experience initiatives using data and insights to inform strategy and improve service delivery.</li><li>Drive cross-functional collaboration to ensure consistent, high-quality customer interactions across all channels.</li><li>Optimize operations through cost-effective solutions and process improvements.</li><li>Support workflows in partnership with program and IT teams.</li><li>Maintain and enhance SOPs to ensure operational consistency and compliance.</li><li>Coach and develop a high-performing team; align team goals with customer success metrics.</li><li>Contribute to customer success programs that promote retention and engagement.</li></ul><p><strong>Qualifications:</strong></p><ul><li>Bachelor’s degree in Business, Operations, or related field.</li><li>5+ years in customer experience or operations, including 3+ years in a leadership role.</li><li>Experience with Lean, Six Sigma, or similar process improvement frameworks.</li><li>Strong project management and data analysis skills; familiarity with CRM and service platforms.</li></ul><p><br></p>
  • 2025-10-02T13:28:47Z
Accounting Manager
  • New Haven, CT
  • onsite
  • Permanent
  • 100000.00 - 125000.00 USD / Yearly
  • <p><strong>Job Title: </strong>Accounting Manager | <em>With growth potential to Controller!</em></p><p><strong>Location:</strong> New Haven County</p><p><strong>Position Type:</strong> Full Time/Permanent Position</p><p><strong>Recruiter Contact</strong>: Sal Fiorillo - Sal.Fiorillo@Roberthalf</p><p><strong>Reference</strong>: SF0013244735</p><p><br></p><p><strong>Main Responsibilities:</strong></p><ul><li>Work closely with the CFO and manage core accounting functions, including accounts receivable, accounts payable, general ledger, and payroll.</li><li>Oversee monthly, quarterly, and year-end closings, ensuring the accurate preparation of GAAP financial statements.</li><li>Review and analyze job costs and billing data, ensuring accuracy and timely processing.</li><li>Supervise billing processes, contract management, change orders, and retention tracking to ensure accuracy and compliance.</li><li>Assist in budgeting, forecasting, and conducting variance analyses to support organizational decision-making.</li><li>Collaborate with external auditors to facilitate annual audits and tax filings.</li><li>Monitor cash flow and develop forecasting strategies to optimize financial planning.</li><li>Lead and mentor the accounting team, fostering growth and development.</li><li>Establish and maintain internal controls and accounting procedures to ensure compliance and efficiency.</li></ul><p><strong>Requirements:</strong></p><ul><li>BS in Accounting, Finance or related</li><li>5+ years of experience managing within the construction industry</li><li>Experienced and knowledgeable with job costing, WIP reporting, and AIA billing is highly preferred</li><li>Proficiency in accounting software systems, including ERP platforms is highly preferred</li></ul><p>If you meet the minimum requirements and want to learn more about this opportunity, please email your resume to the email listed above and reference SF0013244735</p><p>All inquiries are confidential. Please note at Robert Half we never present your background to a client company without your permission.</p>
  • 2025-09-30T16:24:09Z
Accounts Payable Manager
  • Fitchburg, MA
  • remote
  • Temporary
  • 40.00 - 70.00 USD / Hourly
  • <p><strong>Job Title:</strong> Accounts Payable (AP) Manager – Contract</p><p> <strong>Location:</strong> Fitchburg, MA (On-site)</p><p> <strong>Duration:</strong> 6 Months</p><p> <strong>Industry:</strong> Manufacturing</p><p> <strong>Start Date:</strong> Immediate</p><p> <strong>Compensation:</strong> Competitive, commensurate with experience</p><p><strong>Position Overview</strong></p><p>Our client, a well-established manufacturer in Fitchburg, MA, is seeking a skilled <strong>Accounts Payable Manager</strong> for a 6-month contract engagement. This role is critical to ensuring the smooth operation of the AP function during a period of system transition and process optimization. The ideal candidate will bring deep AP expertise, strong leadership, and a hands-on approach to managing day-to-day operations and driving improvements.</p><p><strong>Key Responsibilities</strong></p><ul><li>Oversee the full-cycle accounts payable process, including invoice processing, payment runs, and vendor management.</li><li>Supervise and support a small AP team, ensuring accuracy, timeliness, and compliance with internal controls.</li><li>Manage month-end and year-end AP close activities, including reconciliations and reporting.</li><li>Collaborate with Procurement, Finance, and Operations to resolve discrepancies and streamline workflows.</li><li>Ensure compliance with company policies and relevant accounting standards.</li><li>Assist with ERP system enhancements or transitions, including testing and documentation.</li><li>Identify and implement process improvements to increase efficiency and accuracy.</li></ul><p><br></p>
  • 2025-10-06T18:09:08Z
Financial Planning and Analysis Manager
  • Hartford, CT
  • onsite
  • Permanent
  • 130000.00 - 160000.00 USD / Yearly
  • <p><strong>Job Title: </strong>Financial Planning & Analysis Manager</p><p><strong>Location:</strong> Hartford, CT | Hybrid </p><p><strong>Position Type:</strong> Full Time/Permanent Position</p><p><strong>Recruiter Contact</strong>: Sal Fiorillo - Sal.Fiorillo@Roberthalf</p><p><strong>Reference</strong>: SF0013283855</p><p><br></p><p>A leading boutique professional services firm is seeking a <strong>Financial Planning & Analysis Manager</strong> to join its growing finance team. This newly created role reports to the CFO and will drive firm-wide budgeting, forecasting, and pricing initiatives, with a focus on profitability and strategic financial planning.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Lead client and matter-level pricing strategy to improve profitability</li><li>Manage budgeting, forecasting, and financial planning processes</li><li>Prepare financial models, profitability analyses, and ad-hoc reports for leadership</li><li>Implement reporting tools and enhance financial data analysis capabilities</li><li>Supervise and mentor a Senior Financial Planning Analyst</li></ul><p><strong>Requirements:</strong></p><ul><li>Bachelor’s degree in Finance, Accounting, or related field</li><li>Prior experience in FP& A and pricing within a professional services environment required</li><li>Proficiency with billing/ERP systems </li><li>Advanced Excel skills; SQL experience a plus</li><li>Strong analytical, communication, and leadership skills</li></ul><p><strong>Compensation & Benefits:</strong></p><ul><li>Targeting $130K–$160K DOE + bonus</li><li>Hybrid schedule: 3 days in-office, 2 remote</li><li>Competitive benefits including medical, dental, vision, 401(k) with contributions, paid time off, insurance, and wellness perks</li></ul><p><strong>Why Apply?</strong></p><p> This is a high-visibility opportunity to shape the financial strategy of a growing, people-focused firm that values collaboration, career growth, and work-life balance.</p><p><br></p><p>If you meet the minimum requirements and want to learn more about this opportunity, please email your resume to the email listed above and reference SF0013283855.</p><p>All inquiries are confidential. Please note at Robert Half we never present your background to a client company without your permission.</p>
  • 2025-09-22T13:33:43Z
Part-Time Administrative Assistant
  • Glastonbury, CT
  • onsite
  • Temporary
  • 19.00 - 22.00 USD / Hourly
  • <p><strong>About the Company:</strong></p><p>Our client is a well-established organization in the real estate/property management industry, known for its commitment to excellence and fostering a supportive, collaborative workplace culture. <strong>Yardi</strong> experience is required</p><p><br></p><p><strong>Job Responsibilities:</strong></p><p>As an Administrative Assistant, you will play a critical role in supporting day-to-day operations. Your key responsibilities will include:</p><ul><li>Utilizing <strong>Yardi</strong> to manage property information, tenant records, and financial data.</li><li>Assisting with <strong>data entry</strong>, report generation, and maintaining accurate databases.</li><li>Coordinating and scheduling meetings, managing calendars, and handling communication.</li><li>Supporting property management teams with lease administration and compliance tracking.</li><li>Organizing and maintaining files, both digital and physical.</li><li>Responding to client inquiries and assisting with administrative projects as needed.</li><li>Providing general office support to ensure smooth business operations.</li></ul><p><strong>Requirements:</strong></p><p>To succeed in this role, candidates should have:</p><ul><li><strong>Proven experience</strong> in an administrative support role, preferably in a property management or real estate setting.</li><li>Proficiency with <strong>Yardi software</strong> is a <strong>must</strong>.</li><li>Strong computer skills, including Microsoft Office Suite (Excel, Word, Outlook).</li><li>Excellent organizational skills and <strong>high attention to detail</strong>.</li><li>Strong communication and interpersonal abilities.</li><li>A customer-service mindset with the ability to manage multiple priorities effectively.</li></ul>
  • 2025-09-22T20:08:59Z
Accounting Manager
  • North Stonington, CT
  • onsite
  • Permanent
  • 80000.00 - 90000.00 USD / Yearly
  • <p><strong>Job Title: </strong> Accounting Manager</p><p><strong>Location: </strong> North Stonington, CT <em>(Primarily on-site; hybrid flexibility possible)</em></p><p><strong>Position Type:</strong> Full-Time, Permanent</p><p><strong>Recruiter Contact: </strong> Abby Harpp – abby.harpp@roberthalf</p><p><strong>Job Reference: </strong> AH0013296931</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Manage day-to-day accounting functions, including journal entries, reconciliations, and month-end close activities.</li><li>Prepare and support timely, accurate financial reporting for internal and corporate use.</li><li>Assist with inventory accounting, standard costing, and variance analysis.</li><li>Ensure adherence to accounting policies and internal controls.</li><li>Collaborate with operational teams and corporate finance to provide actionable financial insights.</li><li>Identify opportunities to streamline processes and enhance systems.</li></ul>
  • 2025-09-11T17:48:59Z
Account Manager
  • Hartford, CT
  • onsite
  • Permanent
  • 75000.00 - 100000.00 USD / Yearly
  • <p>Account Manager needed for a full-time, hybrid (3/2) position with our agency client in Central CT. Must have 5+ years of proven account management experience within an agency setting. Must have experience working with financial services and/or healthcare clients. Ideal candidate will be strategy-minded and client-facing, and be able to manage the day-to-day needs of agency clients. Target salary is 75-100K depending on experience and qualifications. </p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Subject matter expert in agency’s core business and niche markets.</li><li>Client advocate (center of tension).</li><li>Client onboarding and project intake.</li><li>Effectively presents, sells and defends agency work to clients.</li><li>Manages overall client profitability and account reviews.</li><li>Monitors client satisfaction.</li><li>Client conflict resolution ($ conversations).</li><li>Monitors overall, strategic deliverable quality.</li><li>Up-sells / cross-sells agency services that meet client’s objectives.</li><li>Proposal writing for existing clients (new clients when necessary).</li><li>Co-creates strategic, client marketing / media / PR / digital / social plans.</li><li>Accurate revenue forecasting for clients.</li><li>Develops strategic recommendations that solve client business objectives.</li><li>Participates in client planning (account planning).</li><li>Deep knowledge of client’s business.</li><li>Deep knowledge of client’s industry.</li><li>Deep knowledge of client’s competitors.</li><li>Ultimately responsible for client program success + overall account health.</li></ul><p><br></p>
  • 2025-09-20T14:38:43Z
Executive Assistant
  • Hartford, CT
  • onsite
  • Permanent
  • 80000.00 - 90000.00 USD / Yearly
  • <p><strong>Job Title:</strong> Executive Assistant (Permanent Position!)</p><p><strong>Location:</strong> Hartford, CT (Fully Onsite)</p><p><strong>Position Type:</strong> Full-Time, Permanent</p><p><strong>Compensation:</strong> $80,000–$90,000 (commensurate with experience)</p><p><br></p><p>Our client is a mission-driven non-profit organization based in Hartford, CT, committed to making a meaningful impact in our community. We are seeking a highly skilled and professional <strong>Executive Assistant</strong> to support an Executive level Manager. This is a fully onsite role offering the opportunity to work closely with passionate individuals in a collaborative and purpose-driven environment.</p><p><br></p><p><strong>Position Summary:</strong></p><p>The Executive Assistant will play a critical role in supporting the Executive Manager and overall organizational efficiency. The ideal candidate will have a strong background in executive support, excellent communication skills, and a proactive mindset.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Manage complex calendar and scheduling needs for the Executive Manager</li><li>Coordinate internal and external meetings, including Board of Directors meetings</li><li>Arrange occasional travel, including itineraries and logistics</li><li>Maintain and organize internal data, records, and documents</li><li>Assist with program management and implementation</li><li>Prepare agendas, presentations, and reports for leadership and board meetings</li><li>Serve as a liaison with internal staff, board members, and external partners</li><li>Handle confidential information with discretion and professionalism</li></ul><p><strong>Qualifications:</strong></p><ul><li>Minimum 5 years of Executive Assistant experience, preferably in a non-profit or mission-driven setting (industry is not a must, just a plus!)</li><li>Strong proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint)</li><li>Demonstrated excellence in calendar management and scheduling</li><li>Exceptional written and verbal communication skills</li><li>High level of professionalism, discretion, and integrity</li><li>Outstanding organizational skills and attention to detail</li><li>Ability to manage multiple priorities in a fast-paced environment</li></ul><p><br></p><p><strong>Please apply today if you meet the above requirements to Daniele.Zavarella@roberthalf com!</strong></p>
  • 2025-10-02T00:48:45Z
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